Personal communication

PERSONAL INFORMATIONALEXANDRE ZANONI Via Pietro Boifava, 50, 20142 Milano (Italy) +39 324 909 3661 [email protected] WORK EXPERIENCE 01/01/2012–15/10/2013Parrucchiere WS Visagismo, San Paolo (Brazil) Amministrazione, acquisto e vendita di prodotti, taglio maschile e femminile, spazzolatura, colorazione e balayge. Tagliare, radere i capelli; Colorazione e scolorimento; Trattamento idratante; Spazzole: con movimenti ai bordi e spirale liscia. Coloring: Riflessioni con foglio di alluminio, hombre Hair, Californiana, Tagli uomini moderni: dissolvenza. senso estetico, il coordinamento con le forbici e macchine taglia capelli, capacità di comunicazione e di interazione; cura nei dettagli. EDUCATION AND TRAINING 02/02/2014–20/12/2016Lettere UniNove, San Paolo (Brazil) 01/09/2007–02/10/2007Tecniche per Parucchiere Tondere Istituto Estilo Futura, Madrid (Spain) Loreal Paris _ Italian Chiavi del Colore 01/12/2000–05/01/2001Massoterapia _Chiropatia _Agopuntura Cientro Terapia Saulo de Tarso_ San Paolo (Brazil) PERSONAL SKILLS Mother tongue(s)Portoghese Other language(s)UNDERSTANDINGSPEAKINGWRITING ListeningReadingSpoken interactionSpoken production SpagnoloC2C2C2C2C2 ItalianoB1B1A2A2B1 Levels: A1 and A2: Basic user - B1 and B2: Independent user - C1 and C2: Proficient user Common European Framework of Reference for Languages Communication skillsbuone competenze comunicative acquisite durante la mia esperienza con le vendite e come traduttore in Brasile Organisational / managerial skillsRiesco a lavorare in gruppo, in una squadra, sono organizzativo su tutto quello que faccio, e so riconescere le mie responsabilità su quello que devo fare, rispetto anche i miei capi su ogni aspetto. Job-related skillsEsperienza con le funzioni venditore, receptionist, portiere con capacità di svolgere attività amministrative. Ho 46 anni, trilingue. 5 anni de esperienza di servizi clienti e ospiti stranieri. 3 anni in Madrid (Spagna), lavorando come tradutorre di comunizione tra gli impiegati in opere civili. Digital competenceSELF-ASSESSMENT Information processingCommunicationContent creationSafetyProblem solving Independent userIndependent userBasic userBasic userBasic user Digital competences - Self-assessment grid Driving licenceB

For a multinational company operating on the e-commerce system, we are hiring a: SELLER MARKETING MANAGER Primary Job Responsibilities:As part of the central EU Seller Marketing and Communications team and sitting within theItaly office in Milan, the Italian Seller Marketing Manager is responsible for developing and executing marketing and communication campaigns targeted to our Italian small and medium business sellers and in particular to support the top initiatives campaigns supporting the B2C business priorities of the Italian market. Italy will be the priority market in 2019, implying a high level of expectations out of the job delivered in Seller Marketing supporting the Italian business priorities.Reporting into the FRITES Seller Marketing Lead, the job holder will create awareness of new B2C seller-related initiatives, increase adoption of new tools, policies, growth opportunities and selling practices in order to increase the overall quality, effectiveness and the business generated by the business sellers in Italy. She/he effectively conveys the advantages of the Company platform as a partner for business sellers, and helps driving satisfaction of business sellers with the marketplace.The job holder manages the Seller Marketing budget and takes care of the Seller Marketing resource planning. He/she leads communication agencies and is responsible for identifying the best communication channels to influence seller behaviours.The role is based in Milan (Italy) and the candidate is expected to be based there full time under an AWF contract.Job Requirements:- Strategic Thinking and Operational Acumen: Must be able to grasp and deal with the evolvingthe Company marketplace strategies, and transform them into marketing and communication strategies that are consistent and easily executable. Focus must be on how to transform the big business priorities into marketing and communication campaigns that ultimately drive adoption from sellers and their growth.- Leadership, vertical and horizontal: Ability to envision what seller marketing can add to thebusiness to Company leaders and peer groups. Ability to lead and motivate internal and external partners. Ability to execute also in person making the right priority calls and appropriating resources.- Customer focused: Must be capable of understanding customer needs and translate these into actionable insights. The candidate should be comfortable in understanding the role of Company in sellers' business and become a voice for business sellers inside our organization.- Marketing and Communication: Mastery of marketing and communication frameworks,strategies and templates. The candidate should have experience in planning and executingmarketing and communication campaigns to businesses in as many of the following channels as possible - direct mail, onsite marketing, events, mobile marketing, CRM, social and collateral. The candidate will also have the opportunity to lead not only purely Italian campaigns but also some France/Italy/Spain marketing campaigns.- Measurement of campaigns: The candidate should be able to find and use the right tools tocollect business and operational KPIs, track and report them back to the Business and providestrategic recommendations to continuously iterate and improve.- Lifecycle management: Experience in designing and managing lifecycle/CRM campaignsthrough tools such as Salesforce.- Agency management: Experience in briefing and managing marketing communications anddesign agencies is important.- Excellent communication and influencing skills: Native Italian speaker with fluent andexcellent English skills. Must be able to bridge and create networks and be comfortable ininfluencing colleagues and peers within the business.- Ability to handle difficult and uncertain situations: An important part of the role is to takeleadership and manage issues or crisis that affect professional sellers in Italy. The candidate must be able to demonstrate the ability to quickly grab facts and to execute a communications plan to mitigate any issues.- Manage Italian seller communications budget: Be proficient with annual budgeting and day-to-day financial management of the Italian seller marketing budget.- Over 2 to 3 years broad marketing communications experience ideally in a technology, e-commerce or online environment. Experience in small and medium Business to Businesscommunication preferred.- Strong leadership skills and ability to influence at all levels.- Strong team player with the ability to foster collaboration, value others perspectives and gainsupport and buy-in across a wide stakeholder network.- Works well under pressure, professional and resilient, can do attitude.What we offer'- Dynamic European team with exciting personalities, passion for e-commerce, professionalismand a good sense of humor.- A varied and interesting role with high level of personal responsibility- An opportunity to work within a company that has unique cultural values. Clicca sul link sottostante "sito web" per inviarci la tua candidatura.

Key responsibilities will be: • To generate high-quality Learning leads and convert to sales for Certification Services and other SAI Global products and services by executing managed business-to-business conversations • Focus to be on the core target markets for SAI Global Assurance in CESA, specifically Retail, Food Processing & its Supply Chain and Primary Processing. Including Management systems and other certification services • To work closely with the General Manager â€" Strategic Accounts to identify new business potential and plan coordinated Learning business development strategies to maximise SAI Globalâ€(TM)s exposure and opportunities • To gather business environment data; position product/service features and benefits with prospective clients and to match these to identified business needs; qualify prospectâ€(TM)s need, authority, timeframe to purchase and budgetary information, converting to sales where appropriate Duties: • Outbound prospecting, engaging with decision makers within focus groups, industry bodies and major food processing organisations to produce lead generation • Growing the Learning division through the effective management of business development activities within the Division. Direct the activities of the CESA sales group for the achievement of short and long-term business objectives, increased profit & market control. • Generate appointments for meetings and present to prospects with identified needs • Responsible for developing and implementing Learning plans that support the implementation of the above. • Deal professionally and efficiently with incoming leads and enquiries, as allocated, quickly identifying the need and matching with appropriate product/service and business area and following up these leads as appropriate • Manage client retention targets, through engagement with existing SAI Global clients to ensure continued service and identify new sales opportunities for other SAI Global products and services • Ensure the sales team have performance reviews in line with company procedures and identified training requirements are fulfilled to allow the company to achieve business objectives. • Prepare the CESA Learning sales budgets, reports and forecasts (pipelines) and ensure they are presented in a timely manner to the GM CESA. • Enter information received from learning sales activities into the company internal database to ensure that all prospect information is captured accurately and promptly • Capture customer feedback and market intelligence on trends, opportunities and challenges based on above activities and report on this information through internal channels • Meet or exceed required output levels Personal/Other Skills: To be successful, the role requires: • excellent phone, oral communication and presentation skills; • strong written communication skills; • the ability to develop a good rapport with external clients and prospects as well as colleagues within the SAI Global business; • the ability to influence, persuade and direct individuals to convert to sales; • confidence to deal with contacts at senior management and board level; • the ability to manage the complete sales cycle including; â€~closingâ€(TM) appointments, setting and agreeing next stage objectives, producing compelling business cases and proposals and winning sales; • a positive, â€~can doâ€(TM) attitude; • self-motivation and drive, goal-orientated with the ability to work on own initiative while also contributing effectively as part of a team; • strong organizational skills In personal terms, the successful candidate must possess energy, initiative, flexibility and enthusiasm. First class interpersonal skills are essential to facilitate close working relationships and build the trust of clients and peers. Minimum Education/Professional Qualifications & Experience Required: The candidate should have: • 5 yearsâ€(TM) experience in the related area • Experience in planning and implementing Learning sales strategies. • Relevant business-to-business Learning sales experience, dealing with decision makers in the areas of lead generation, sales conversion, account development, enquiry management and lead nurturing • Connections and experience in the Learning Industry (preferably in the certification sector) • Demonstrable track record of success in a similar “Solution sales" environment • Good IT literacy and writing skills with experience of MS Office and of using customer database systems (ideally SalesForce.com) • Some European and CESA area travel and unsocial hours will be required. As SAI Global is a worldwide business, some intercontinental travel may be required • A university degree level education is preferred • Excellent English language skills

ZURU TECH ITALY, the Italian division of the multinational ZURU Company, headquarter of software specialized in the realization of innovative software in the architectural field, is hiring for the Dreamcatcher project’s company a SENIOR GRAPHIC DESIGNER, really creative and bright. Dreamcatcher is a BIM software that uses the video game engine Unreal Engine 4. With this project the company intends to make the design of houses and their direct manufacturing accessible to all through our architectural design software. You’ll be part of a team of graphic and web designers and you’ll interact with marketing dep. and UI/UX designer’s team, in a young and funny work-place. You have the following requirements: - Bachelor's Degree in Visual Communication Design or Equivalent Degrees (Bachelor's / Master's Degree in Industrial Product Design, Academic Diploma (Academy of Fine Arts) in Graphic Design or Digital Graphic Arts and Multimedia - Minimum of 3 years of experience, gained in business contexts (better if start-up) in the design of works for the press and the digital world (no graphic and communication agencies) - Experience in visual communication, skills in both print and above all digital processes (digital assets: websites and web pages / social marketing campaigns) - Ability to manage several projects at the same time, perform a coherent estimate of the amount of work and know how to work in a group. - Advanced skills in the Adobe suite - especially in Illustrator, InDesign, Photoshop and After Effect. - Good communication skills: being able in the process of creating and communicating the idea - Knowing how to give and receive constructive inputs, provide ideas and points of view, ability to adapt to changes in circumstances and expectations, commitment to understand and remedy interpersonal conflicts - Portfolio highlighting the variety of projects faced, quality and creativity. Appreciated and advantageous skills: - Good knowledge on the use of colors - Knowledge of Front End development principles (basic knowledge of HTML and CSS) - Knowledge of interaction design and UX - Knowledge on printing processes and techniques - Knowledge and experience with the illustrations industry - Skills in typography - knowledge and skills in creating typefaces You will have the following responsibilities: - conceptualize, design and implement creative graphics projects on time and within budget. - Coordinate with marketing manager to confirm marketing objectives. - Ensure to discuss effectual creative direction, brand constancy and top standards of ingenious execution for marketing materials improvement. - Head responsibility for revisions to approvals, artwork and information accuracy. - Assist team members for creative thinking as well as brain storming sessions. - Support marketing department with print and design to coordinate entire corporate uniqueness plus collateral materials. - Assist with web site design, brand identity and logo creation - Work with the Director of Marketing to get assignments, understanding expectations - keeping on task, participate in staff meetings, coordinate activity with team, keep team focused on revenue and be a team player. - Assist the UI programmer in the implementation of UI components. - Effectively collaborate with designers and programmers - Communicate progress and raise any issues or proposed solutions with the CDO and CTO - Work closely with design and developers to implement changes on a tight, deadline driven schedule - Ensure these assets are always within technical, creative and engine specifications and are created to the given timescale and task brief We offer: level and duration of the contract commensurate with the experience, purpose of employment. Paid relocation if non-resident. Working time: full time WORKING CENTER: MODENA Only complete portfolio and detailed CV applications will be considered valid For further information, visit www.zuru.tech The research is addressed to both sexes (Legislative Decree No. 198/2006) and to people of all ages and all nationalities, pursuant to legislative decrees 215/03 and 216/03. Candidates interested and in possession of the requirements are invited to send their curriculum vitae, including the authorization to process personal data, pursuant to Legislative Decree 196/03 and to the art. 13 GDPR 679/16.

iGenius is a fast-growing, innovative digital company. We operate internationally with offices in Milan, London; Sierre and San Francisco. We work on the latest technologies with world-class engineers and scientists all over the world. We are very proud to work on crystal.ai, our software designed to turn complex big data into smart, relevant, insightful and tailor-made information for digital marketing and business intelligence purposes. our Milan headquarters we are currently seeking a Copywriter with native English and Italian. You will write captivating and engaging copy for press releases, videos and marketing campaigns, as well as supporting the distribution and marketing of campaigns, driving association brands' communication objectives. Please send a cover letter in English and a portfolio with your application (compulsory). REQUIREMENTS? Must have: Native / advanced English and Italian speaker and writer (proven in portfolio) Conceptual copywriting experience - we’re looking for someone capable to deliver strong creative outputs when needed Degree in Marketing, Communication, Humanities or equivalent 3/4 years copywriting experience A deep human understanding of targets and audiences Strong proven passion for the digital world and new technologies Desirable: Proven video content experience Blog / press release / content marketing / marketing copy experience Knowledge of French, German, Spanish, Portuguese are a plus Some of your activities: Creating content with an omni-channel approach to copywriting, spanning from videos to press releases, newsletters and digital campaigns Assisting with the editorial marketing calendar Helping in writing and distributing press releases Creating marketing collateral and toolkits, supporting internal communication? Technical skills Good copywriting skills in both English and Italian Good knowledge of web usability, marketing, copywriting Good experience in digital advertising Personal / Organizational skills: Must have a passion for digital innovation and social media Creative individual with eagerness to learn Excellent organisational skills and a keen eye for detail The ability to prioritise and work with deadlines, across multiple projects Ability to keep a calm head under pressure while maintaining a positive attitude Good teamwork Precise personality Willing to take initiative Happy working in an ever-changing environment BENEFITS What we offer: • Your career path will be unique and personalised. We are providing the opportunity to develop and grow your skills to make you more effective and satisfied in the daily job. • You’ll find an informal, young and dynamic work environment with a flat structure. • We’re proud of being innovative and always up for tech growth and change. • Salary will be based on experience, with added bonuses and benefits. Contract: Permanent + bonus + stock options.

ZURU TECH, the engineering division of the multinational ZURU Company, specialized in the development of innovative software in the architectural and manufacturing field, researches for its own marketing department the figure of a Marketing & Community Manager. The profile will be responsible for digital marketing, online communication, and promotion of the company’s product: Dreamcatcher, the first app that crafts real buildings! The role includes the marketing management about the project mainly through social channels, discussion groups / online forums, blogs and video channels. In particular, the expert will compete for the creation of a new community and the management of the same around the Zuru Tech brand, the development of the digital advertising strategy with a view to millennial-marketing, as well as the management of all customer relations. The searched figure has the following requirements: - Degree in Marketing with specialization in Web Marketing or Master or, alternatively, Specialization in Digital marketing / Social media marketing / Digital communication and interactive technologies. - Experience of 2 years at least inside marketing departments of B2C companies specialized in services or design (better if in international technology companies) - solid knowledge in the professional use of the most widespread social media platforms including Facebook, Instagram, Twitter, Reddit, Youtube, Linkedin - editing and copywriting skills suitable for each platform, (from writing blog articles - corporate or not - by a SEO perspective to a successful tweet, up to the use of effective storytelling techniques) and targeting through Google Analytics, with processing of reports. - ability to manage the online Community and customer service, both oriented to stimulate direct discussion with potential or real clients, and influencers / experts in the world of architecture and design - ability to conduct debates and interviews in video broadcasts - ability to organize promotional events and meetups - appreciated ability to use multimedia tools for creating graphic content (images, gifs, videos) such as Photoshop Illustrator, Adobe Premier for editing, After Effects for video. - passion for research and continuous study of sources, news and ideas in the field of communication and marketing related to the world of construction and design with a strong focus on innovation and new technologies. - good level of general culture about gaming or technology - strong creative vein and dialectical skills too - Fluent English knowledge, both written and spoken Optional requirements: - Degree in Architecture or Interior Design He/she will have the following responsibilities: - develop a social media-marketing strategy inspired by the so-called millennial-marketing in order to increase the popularity and diffusion of the company's product and brand - activate and manage social media channels such as Facebook, Instagram, Twitter, Reddit, Pinterest, Google+, Youtube and Linkedin - research and manage key relationships and plan collaborations with experts and influencers in the world of architecture and design, both nationals and internationals - plan and create innovative and engaging editorial, web and multimedia content and to spread it effectively - collaborate with the graphic team for the creation of marketing, advertising and promotional materials - participate in person as a host / moderator in debates and interviews for video broadcasts - manage the social communities in person, taking care to respond adequately to the online customer and to develop discussions - organize meetups and promotional events - monitor and report on the performance of social media platforms through the use of Google Analytics or similar. We offer: level and contract period commensurate with the experience, employment purpose WORKING CENTER: MODENA For more information, visit https://zuru.tech/ The research is addressed to both sexes (Legislative Decree No. 198/2006) and to people of all ages and all nationalities, pursuant to legislative decrees 215/03 and 216/03. Candidates interested and in possession of the required requirements are invited to send their curriculum vitae, including the authorization to process personal data, pursuant to Legislative Decree 196/03 and art. 13 GDPR 679/16

The Role: We are currently seeking a Project Manager to join our team based in Paris. This is an exciting opportunity for someone who is looking to become part of a hardworking, forward thinking and growing business. With the opportunity to develop your career. JOB RESPONSIBILITIES Client Management 1. Build and sustain strong relationships with all company’s department. 1. Work as a liaison between the client’s design agencies and other client’s representatives, build a relationship with leading contacts. 2. Establish and maintain a strong client relationship. Act as a point of contact for client personnel assigned to project within your control. 3. Keep abreast of trends in the retail market and how they may affect the client. Be commercially aware and responsive to client needs. 4. Attend client and supplier tours as required. Assist the Account Director with mock-up and bid phases for all technical aspect. 5. Be able to troubleshoot issues and keep the client updated on any corrective action. Project Management 1. Own and be responsible for ensuring that all projects are managed in a professional manner. 2. Work directly with clients to develop and define projects from the beginning through to project end, taking responsibility for their successful delivery. 3. Manage the delivery of projects, producing the required deliverables including budget, time constraints and quality requirements. Manage critical paths according to the clients’ launch schedule and knowledge of the internal production and the construction site 4. Implement and maintain Project Reports focusing on TIME/COST/QUALITY, Provide status report to Company / Client / Suppliers on a weekly basis, either 1:1 or via conference call. 5. Manage design for projects within your control, manage the approval process. 6. Advise and implement service supply appointments including tender selection and documentation etc. 7. Arrange and attend pre-production meetings with suppliers, client and production technician. Ensure any concerns are discussed. 8. Work with on-site site manager to ensure site production Information Management 1. Successfully communicate production issues to/from the company and work effectively with the on-site and production department. 2. Raise any issues whether client, production or team related, to the Account Director. Team Management 1. Be positive and calming influence in the team and ensure that team members maintain a professional attitude. 2. Assist the Director to mentor and train new team members. 3. Build a strong relationship with the extended team. 4. Buddy team members for holiday and sickness. QUALIFICATIONS / REQUIREMENTS Degree educated in an appropriate field of study Have up to 3+ years of experience Experience of Retail and Residential industry sectors are desirable Knowledge and experience of using Microsoft Office suite, AutoCAD and MS Project Ability to work flexibly with strong organisational skills to manage workload Innovative and adaptable to change with a professional and dedicated attitude Possess strong communication skills and can consistently offer an excellent standard of customer care Strong organisational skills along with ability to multi-task Good attention to detail A team player, with an efficient and proactive approach. TRAINING AND BENEFITS We believe in professional and personal growth and support this through training, sponsorships and apprenticeships at all stages of your career, with access to; 1. Cross-sector experience 2. Professional development training 3. Flexible but structured career path 4. Friendly working environment 5. Open communication with Senior Management

The role will have the following main responsibilities: Implementing strategies, policies and procedures for HR administration of the company. Manage all the HR areas such as: recruitment, training, development, compensation and benefits Being a reference point for employment contracts and for the compliance with labour legislation and company policies concerning staff management; Being the company's reference point for relations with the external firm handling the payroll; Attracting, recruiting and keeping talent with the required quality, following policies and requirement of the position, using methodology and tools that guarantee assertive recruitment processes Implementing at local level the group's periodic surveys on staff satisfaction and implementing any possible measures. Designing incentive schemes and performance objective plans. Implementing strategies and policies of compensation based on salary competition and internal equity of the company. Managing and monitoring processes such as: salary increases, performance appraisals, analysis of job descriptions, position assessments; Assisting the management in business, organisational and decision-making processes; Promoting company initiatives such as team-meeting activities, as well as presentations and internal communication. Fast growing multinational companyHR Representative - Part Time6-8 years' experience in HR; Knowledge of Italian labour legislation; Advanced level of English, both written and spoken; Willingness to travel abroad for short periods; Personal qualitiesExcellent communication skills, both oral and written; Efficient, driven work ethic; Ability to work independently and initiative; Putting the needs of the company first; Organisational savvy; Our Client is a fast growing Company, world leader in its own sector Great opportunity to join a fresh and fast moving environment

We are looking for an experienced sales leader to manage the growth in Italy. As Italy Sales Manager, you will act as an entrepreneur to acquire many new clients and lead a team to achieve your objectives. Your main responsibilities will be: Identify target accounts and proactively acquire new clients in the Italy (from hunting plan setting & execution to deals closing & new clients on boarding). Exceed sales and revenue targets by effectively managing quarterly sales goals. Accountable for client retention and new profitable revenue growth. Recruit, manage, and develop a highly driven team of sales, customer sucess managers and Marketing Manager. Lead by example: as an individual contributor, by hitting your own sales quota; as a manager by helping your team progress and reach their targets. Develop and maintain a personal network with clients and partners, predominantly at senior executive level. As a member of the sales management team, participate in the implementation of the global strategic sales objectives and contribute in identifying and implementing continual process and practice improvements. Ensure accurate sales reporting, metric analysis, sales recognition, and other ad-hoc sales operations support activitiesSales Manager Italy - Multinazionale settore HRMultinazionale settore HR - Talent5+ years experience in new business acquisition sales, including 2+ years of management roles HR industry experience & personal network in HR Previous experience of selling B2B SaaS solutions is a plus Strong operational leader with demonstrated success in driving growth, getting tangible results, and improving sales KPI Positive and creative, with strong willingness to win despite all challenges, thrives in a fast paced entrepreneurial and competitive environment Familiar with CRM systems (Salesforce.com ideally) Outstanding communication, negotiation, persuasion, and interpersonal skills with a natural ability to build relationships Data-driven, results-oriented, and accurate Italian native speaker, Fluent EnglishOur Partner is an international company who helps HR professionals provide a unique candidate and employee experience while liberating them from low added-value tasks. Their Talent Experience Platform, delivering a chatbot, interview scheduler, AI-driven video interviewing, language assessments and career management solution, allows their customers to optimize and digitalize their hiring, internal mobility and employee career development.Ottima opportunità di carriera.Salario da 50.000 €/anno a 70.000 €/anno

Knet HR is a leading Recruitment Consulting Company that operates at a National and International level with specific divisions: - Head Hunting division - Temporary Management Division - Top Manager division - Middle Management Division - Professional Studies Division Our company, authorized to operate by the Italian Ministry of Labor, does not administer personnel, therefore the employment relationship is directly regulated between the client company / firm and our candidate. www.knethr.com BUSINESS DEVELOPMENT / SALES MANAGER -NORTH EUROPE / USA Our customer: Solid and renowned production company in the textile sector flooking to expand their team has commissioned us to recruit a BUSINESS DEVELOPMENT / SALES MANAGER - USA / NORTH EUROPE Hierarchical / functional reporting: Owner Main responsabilities: - Development of new business activities, identification and acquisition of new customers within the reference market (specifically in the cruise sector); - Independent management of the relationship with customers; - Data analysis and monitoring of the target sector. Requirements: Qualification: Diploma or Degree. Specific training in the sector is welcome. Years of experience gained in a similar position: minimum 5/8 years of experience gained in a similar role. Reference sector: cruise, food and beverage, food, textile or related. Language skills: fluent English. Applications without this requirement will not be considered. Good knowledge of Italian would be a plus. Computer skills: Excellent use of PC, Office package, e-mail. Personal skills: excellent communication skills, strongly goal-oriented, flexibility and dynamism. Preferential requirements: knowledge of the structure and of the purchasing department within the cruise sector. Offer: Level of placement and proposed salary: to be assessed on the basis of the profile found: subordinate contract, or collaborator with VAT. The salary will be commensurate with the actual experience gained. The goal is a lasting insertion over time. Workplace: Italy, USA and Northern Europe (mainly). Home based is not necessary in a particular place, but availability for travel (including medium-long term) to the reference markets (mainly USA) is required. Planned insertion date: immediate or compatible with the notice of the selected candidate. The selection is aimed at both sexes of Art. 1 L. 903/77 Maximum confidentiality and personal hearing with all profiles consistent with what is sought is guaranteed. KNET HUMAN RESOURCES SRL: MINISTERIAL AUTHORIZATION FOR AN INDEFINITE TIME Prot. 39/0003074 / MA004.A003

I am looking for a job as: Receptionist, General Administrative Assistant, Data Entry Agent, Secretary, Translator, Teacher, Personal Assistant, Document Controller, Human Resources Officer, or any other duties. I speak Arabic, French and English very well, I have a good level in German, Spanish and Italian. Along 8 years I fulfill various administrative duties as below: Translation of documents and interpretation of oral communication, from/into Arabic, English, French, Spanish, German and Italian Co-ordinate meetings/workshops/functions Record all incoming and outgoing documentation, facsimiles, email and telephone contacts Handle confidential documents with utmost discretion Acknowledge receipt of correspondence General office administration Manage the appointments of advisors Co-ordinate arrangements pertaining to visitors Assist with travel and accommodation arrangements, when required Availability to travel and provide interpretation support Availability to travel with delegates to conferences/meetings/workshops, to various locations within the region, when required Prepare reports on a regular basis on multiple projects Maintenance of historical and office files Assist advisors in achieving access to government officials at all levels of the Algerian government Presently I am in Algeria, I will need Wrking Permit to be able to relocate. Kind Regards, KHALED CHAABANE

We are looking for a skilled Senior Javascript Engineer that has experience in working with video players. The role consists in coordinating resources both internal and external to the company. As a Senior Javascript Engineer, you will be responsible for working on new and exciting projects focussing on programmatic video advertising, social video and owning and maintaining a truly cutting edge product. As a rapidly growing team here at Blasting News, we place great emphasis on hard work, passion and commitment to providing the best online experience to our users. You will have great opportunity to grow within the company and help define our video strategy for the future. Professional skills: - Intermediate to advanced knowledge with web video players such as Video.js, JWPlayer. - Intermediate to advanced knowledge with programmatic video advertising (such as vpaid, vast xml). - Advanced knowledge of using native Javascript (ES5 and ES6). - Knowledge of JavaScript design patterns. - Comfortable working with JavaScript module loaders, such as Require.js / AMD. - Comfortable working with front-end build tools, such as Grunt and Gulp.js. - Knowledge of HTML5, CSS3, CSS Pre-Processors: SASS, LESS. - Strong understanding of browser rendering behaviour (events timeline, document ready, window on load, etc..) and performance. - Proficient understanding of cross-browser compatibility issues and ways to work around such limitations. - Proficient understanding of code versioning such as Git. Working place: Rome (Italy). The ideal candidate: - Several years of experience as a Senior JavaScript Web Engineer. - Business Level of English. - Excellent interpersonal skills, proactive, flexible, ambitious and determined. - Great leadership, communication and coaching skills. - Ability to work within a fast paced team to tight deadlines. Personal characteristics: Inclination to “make things happen” in a concrete way. Strong team spirit, proactive behaviour and innovation-oriented. Motivating personality that will champion the companies video initiative. The role consists in coordinating resources both internal and external to the company. The person we are looking for needs to have very good analytical and organizational skills with a constant craving for improving the status quo and solving day to day problems. Company description: Blasting News is a new disruptive concept of journalism - where every voice matters - being made by the people, for the people. Set up in mid-2013, Blasting News has grown to 100 million monthly unique on-site visitors in 44 months since its launch, the same time needed by Snapchat and 10 months faster than Facebook – a very encouraging league. Thanks to this growth, Blasting News is now the largest global social publisher, or the 120th most visited websites in the world (Alexa Ranking), publishing more than 11,000 video-news and 25,000 written-news each month. Blasting News has readers in five continents and offices in London, New York, Sao Paulo, Milan, Rome, and Hong Kong. News is produced by delocalized freelance contributors (Blasters), fact-checked and curated by a quality team of senior professionals. Furthermore, news is distributed by Social Blasters, a global team of top digital influencers. All the processes are fuelled by the crowd, without any central newsroom - thanks to an extensive use of technology (the core stages are managed by algorithms, some of which are patent-pending).

DESCRIPTION iGenius is a fast-growing AI company with offices in Milan, London, San Francisco and Sierre. We work on the latest technologies with world-class engineers and scientists all over the world. We are very proud to work on crystal.ai, our software designed to turn complex big data into smart, relevant, insightful and tailor- made information for digital marketing and business intelligence purposes. Role We would expect the successful candidate to be a world class JavaScript developer to join our Big Data Analytics team. You will take part in the development, upgrade and maintenance of the existing analytics platform.  In order to support business needs from other teams, you will also research and develop solutions as well as identifying and suggesting improvements to user experience across assets. You will be responsible for the quality of what you write and for testing and releasing what you build into production. Any level of experience, from entry to senior, is welcome. Technical Skills ? Experience in building complex Javascript applications ? Knowledge of ReactJs and component driven architecture ? Understanding of state management flows ? Proficiency using git ? Experience transforming design specs into pixel perfect components ? Plus: Redux and Redux Saga ? Plus: experience in using styled-components Personal skills ? A passion for writing clean, testable and scalable code ? Enthusiasm, fast learning, problem solving attitude ? Excellent communication and relational skills ? Ability to work on an individual or team basis ? Fluent English BENEFITS - Career path: unique and personalised. We are providing the opportunity to quickly train, develop and grow your skills to make you more effective and satisfied in the daily job. - Atmosphere: an informal, young and dynamic work environment with a flat structure. - Values: we are proud of being innovative, with a  strong work ethic and team spirit and always up for IT growth and change. - Salary: depending on experience +bonus+ benefits. Send your CV and cover letter to: work@igenius.ai

Our goal is to create inspiring spaces and relaxed rituals that are uniquely conceived for the way we, as cosmopolitan luxury travellers, want to lead our lives now. Do not miss the opportunity to join us, an Italian luxury hotels company, where hospitality is a genuine passion, love and dedication towards our Guests. Cluster Reservations Agent: Summary of Responsibilities: Reporting to the Manager, Cluster Reservations, responsibilities and essential job functions include the following: Consistently offer professional, friendly and engaging service Build rapport and establish brand loyalty through reservations process Answer telephone and email inquiries in a timely manner Determine Guest's needs and quote the appropriate room and rate as per requirements Assist Guests regarding hotel facilities in an informative and helpful way Respond to enquiries about hotel products and services over the telephone and  email, etc. Book reservations with accurate information to ensure Guests' expectations are exceeded Book and enter room reservation requests using the company reservations systems Update and check reservations ensuring a flawless check-in and check-out process Ensure knowledge of all facilities of the different hotels of the chain, services and hours of operations in order to respond confidently and effectively to inquiries Consistently demonstrate a commitment to personal Guest Service excellence and profitably through special duties as assigned Ensure revenue is maximized by up-selling guest rooms & suites and recommending hotel facilities Liaise with Sales & Revenue Management and other departments as required Cooperate, coordinate and communicate with all other departments to ensure highest level of Guest service is maintained and the maximum profit is generated Drive Rate and RevPAR through selling the right room to the right Guest Be able to cross sell different Dedica Anthology properties and increase cross sell conversion  Qualifications: Previous cluster reservations experience preferred Must possess outstanding Sales skills, Guest service skills, professional presentation and sophisticated communication skills Strong interpersonal and problem-solving abilities Highly responsible & reliable Ability to work well under pressure in a fast paced environment Ability to work cohesively as part of a team Ability to focus attention on guest needs, remaining calm and courteous at all times Proficient in English language and Italian (Verbal and written), third language is an asset (preferably French, Hungarian, Czech, Arabic and Russian) Possess full command of CRS, PMS and other Microsoft applications (necessary training will be provided) Computer literacy in Windows, MS Office Suite, PMS / Reservations systems (Opera & Marsha) is an added advantage Must be flexible in terms of working hours evenings and weekends (shift pattern) What we offer: A welcoming and inclusive International working environment in one of the most vibrant European cities with a centrally located office Extensive training and development programs for career growth Very competitive remuneration plans If you think to be suitable for this position, please submit your CV in PDF format.

If you are passionate about health and safety, we want to hear from you! A client of ours is seeking to recruit a Health & Safety Officer to join their dynamic team. What is expected of you? Develop and monitor occupational health and safety policies, programmes, and procedures Assist the company in complying with current health and safety legislation and/or regulations with the objective of ensuring that all reasonable and proper measures are taken to protect the safety and health of shareholders Investigate and report on all serious/critical personal injury accidents to the appropriate senior management Investigate and report on complaints of hazardous working conditions to the senior management and/or other appropriate senior staff Respond to employee safety concerns Conduct safety inspections Assist the group’s joint occupational health & safety committees Coordinate registration and removal of hazardous waste Arrange for occupational health and safety testing and/or evaluations of the workplace by external agencies/consultants as may be necessary To act as liaison with all related governmental bodies and regulating agencies To coordinate the training of personnel in areas of safety, including first aid, CPR, accident prevention and investigation, work place inspections and other matters related to the implementation of safety procedures in group’s facilities Develop, review, and update appropriate sections of the Emergency Procedures Manual What are you expected to bring? A qualification in a related field of study Work experience in similar environment Excellent organisational and communication skills The ability to multitask Be fluent in the English language (both written and spoken) Ability to work and perform under pressure What’s in it for you? Attractive remuneration package Dynamic working environment

HI COMMUNICATION – DIRECT PHONE, strutture di call center e telemarketing operanti sul territorio dal 2006, con attività nel settore telecomunicazioni, energia e servizi, partner di aziende a livello nazionale, ricercano figure di OPERATORE CALL CENTER da inserire come ampliamento organico. Cerchiamo soggetti con pregressa esperienza che abbiano già esercitato attività sia INBOUND che OUTBOUND. Si richiede ottime capacità comunicative, buona dialettica e conoscenza/uso personal computer. Offriamo, dopo periodo di prova, contratto di settore con retribuzione a compenso fisso più incentivazione al raggiungimento obiettivi. Sede di lavoro: Francavilla Fontana (BR) Se interessati, Vi invitiamo ad inviare il Vostro curriculum.

The globally operating Geberit Group is a European leader in the field of sanitary products. Geberit operates with a strong local presence in most European countries, providing unique added value when it comes to sanitary technology and bathroom ceramics. The production network encompasses 29 production facilities, of which 6 are located overseas. The Group is headquartered in Rapperswil-Jona, Switzerland. With around 12,000 employees in around 50 countries, Geberit generated sales of CHF 3.1 billion in last 2018. SKILLS REQUIRED -M/F, at least 2-3 years of experience in similar activities as sales controlling, i.e. with strong interaction as well as focused experiences with the sales department -Master Degree in industrial/management/computer engineering or Economics -Excellent knowledge of MS Office, IT and data management tools; knowledge of SAP will be considered a plus -Fluent English and Italian, both written and spoken -Available and flexible person, accurate and timely, used to working for deadlines and goals -Strong interpersonal and relationship skills -Highly motivated & positive attitude especially towards team working -Outstanding presentation skills and communication skills -Ability to work well under pressure KEY TASKS & RESPONSIBILITIES -Manage customers’ agreements and bonus calculation -Formulate forecast estimates of sales -Analyze and report daily/monthly/annual sales -Administrate CRM procedures and daily activities -Support Key Accounts and other customers (data, price list, target achievement) -Sustain sales force through specific reports and IT support -Follow the implementation of new projects (CRM, reporting tools, showroom’s order form, etc.) -Revise customers reliability and payment terms -Manage agreements, commissions and relationships with agents JOB LOCATION & ADDITIONAL INFORMATION -Manno (Lugano Nord), Switzerland | 100% Full-time permanent job contract -Permanent residence in Canton Ticino required or, alternatively, in the italian border areas Please send CV (with current photo) by e-mail to cvgeberit@4uc.ch, showing the Ref. CO-051; as stated in the EU Directive 2016/679 (GDPR), please clearly consent to the treatment and processing of personal data present in your CV, for the Personnel Research and Selection exclusively purposes. Please also be kindly informed we will not be able to process your application without your explicit consent; this consent may be revoked at any time by writing to: info@4uc.ch, Finally, we will get in touch with you by when your profile will match with the posted vacancy.

The Asset Management Director will:Assist the dedicated Project Management team and the external consultants (master planner, local architects, town planning lawyers, etc.) for the strategic review of the existing masterplan and the implementation of a revised town planning agreement and remediation plan Manage the relationship with the current land owner during the pre-development phase in order to ensure the feasibility of the envisaged business plan and maximize the expected returns for further lots to be potentially developed Finalize the onboarding of the institutional investor, already scouted for the development of the first lot, through the signing of investment agreements, joint venture agreements, advisory mandates, etc. Manage, in coordination with the dedicated Project Management team, the relationship with the asset management company, monitor its team activity in order to ensure the implementation of the business plan Support the dedicated Project Management team in defining the strategical design of each asset to maximize efficiency, attractivity for prospect tenants and target highest revenues and returns Successfully lease up the assets, coordinating third party brokers for offices, retail and hospitality buildings Keeping the ownership of the business plan with the goal to maximize the returns of the business plan coordinating the disposal process Manage the preparation of Teasers (portfolios presentations) to investors Develop the dedicated team through personal development planning and coaching Advise as in further lots development and roll ups with investors Manage relationship with investors and European Top Management Asset Management DirectorImportant global real estate investment firmIn terms of skills this function requires in-depth knowledge of real estate asset management activities, including legislation and licensing of assets. It also entails a having a strong commercial focus and strong expertise in keeping institutional relationship. Above all, this is a management function requiring ability to manage teams and people, keeping them focused and oriented to work by objectives. Must:Have 10+ years experience in the real estate sector, especially in the asset management field Have a Master Degree in Economics or technical degree Achievement & Drive - tenacity and focus as well as flexibility in executing ideas Self-Starter - ability to organise own workload and identify what needs to be done Communication - strong verbal and written skills both in Italian and English, capable of liaising with multiple levels within an organization Excellent relationship management skills - working with the Executive/ Management Team, internal and external stakeholders and clients Team management - ability to manage matrix team structure and get all relevant people involved in generating ideas and decision-making Prioritisation - able to meet deadlines under multiple competing priorities Working Together - Flexibility - engaging with people and gaining their buy in to the changing plans Judgement - consider a range of complex, interrelated variables that underlie superficial problems Creativity - interpret/evaluate information critically, challenging suggestions and assumptions The client will act as a Development Advisor, for the overall strategic design and the review of current town planning and environmental scheme, and as Principle through co-investment in the lots to be developed. Ottima opportunità di carriera.

VOLKSWAGEN FINANCIAL SERVICES IT Governance Specialist contributes directly to the goals of the IT Governance & Enterprise Architecture team and indirectly to those of the IT Department, managing single IT Risk, Information Security, Access & Identity Management and IT Compliance tasks. With reference to the ITIL methodology, he/she is involved in some of the Design and Continual Service Improvement processes. Role and duty – core business In compliance with the directives issued by the HQ, by the Management and by the company, he/she contributes to the implementation, evolution and monitoring of the following processes: -Access & Identity Management - IT Risk Management - IT Compliance -Information Security Management -He/she will also be responsible for drafting and updating guidelines and operating procedures related to IT Governance topics, and for operationally supporting the IT Dept. during any internal and external audits. Competences -Degree in Computer Engineering, Management Engineering, Information Security, Economics or equivalent -2-4 years of relevant experience in IT Risk, Governance and Compliance area in consultancy companies and/or financial institutions -Demonstrated knowledge of recognized IT audit-related standards, regulations and frameworks (e.g. ISO27001, COBIT, ITIL, OSWAP, NIST, etc.) -Excellent knowledge of IT Governance Processes -Good knowledge of Project Management’s principles (PRINCE II or similar) -Fluency in English -Lead Auditor ISO27001, CISA, CISSP, CRISC or equivalent certifications will be preferred Personal flairs -Excellent organizational and analysis skills. - Decision making skills. - Working within strict deadlines. -Problem solving and problem setting. -Hard working and innovative. -Team working. -Leadership qualities. -Stress management. -Strong communication, presentation, negotiation and interpersonal skills. -Ability to manage junior/external resources Location: Milan

Are you: passionate about managing teams? Leading people within a growing project and company? Excited to provide exceptional customer service by motivating your team? If your answer is Yes, then Apply now! For our business in Milan we are currently looking for a Team Manager (male/female), for our e-commerce partner. You’ll join a well-established and high performing project looking to achieve success on our long term strategy. As a Team Manager you’ll be responsible for leading your team to deliver exceptional support to the clients. You will do this by motivating and leading from the front, developing effective measures of coaching, supervision and training regarding the development of your staff. Ensuring optimal compliance with agreements while always putting people first and performing the necessary day to day tasks. Requirements: • Excellent language skills in Italian (C2) and English (C1) • Work experience in team management, ability to motivate and coach team members • Knowledge and experience in customer service (preferably in Outsourcing companies) • Strong administration and organization skills • Very good PC skills - proficiency in the use of Microsoft Office (especially Excel) • Very good analytical skills, productivity with a keen eye for detail • Excellent communication skills & high focus on customer satisfaction • Availability to work on shifts, 5 days a week, Monday to Sunday, 8 a.m. to 10 p.m. Offer: • Excellent reputation as responsible employer; • Modern working environment at an attractive location in Milan with good public transport connection; • A welcoming and inclusive environment; • A team ready to help you develop and grow; • A multinational environment, different nationalities and cultures to work every day. Join us in a vibrant, multi-cultural city center environment. Explore your career possibilities and work on your Personal Development. Above all, enjoy the experience of working with highly prestigious brands! At Majorel, we guarantee compliance with preventive regulations to ensure the care for the safety and health of workers in our facilities or in teleworking. This job opportunity is addressed to both sexes, in accordance with Laws 903/77 and 125/91.

Our client, Getinge, a company operating in the medtech sector, has commissioned us to research a figure of SENIOR PRODUCT SPECIALIST. With a clinical background, the Senior Product Specialist is the clinical partner of customer training on his/her related products use and application. He/she architects of the success for assigned the product line (advanced monitoring). He/she is also the information gateway between market, customers, sales force and company’s internal resources being the point of reference for all product related enquiries to enhance the customer satisfaction. Key duties and responsibilities: Market analysis Marketing strategies & activities Tender managementKnowledge/Skills/Experience: Key competences/skills & personal qualities: · Strong clinical preparation and competence. · Complete product knowledge and preparation. · Strong presentation and communication skills (verbal and written) · Competence on development of sales tools based on specific USPs · Marketing dynamics knowledge. · Customer satisfaction oriented. · Team Oriented. · Interpersonal relationship skills. · Open minded and creative. · Outstanding organizational skills. · Positive thinking attitude. Experiences: previous background and work experience in the clinical field (1/2 years). IT Skills: Microsoft Office package. Languages: Fluent Italian and fluent English. Please send your application, using this link: https://careers.getinge.com/job/Milan-Senior-Product-Specialist/684481501/ The position is open to both men and women (L. 903/77 e L. 125/91). “Ricercamy Srl is in possession of open-ended ministerial authorization n°39/0000225 granted by the Ministry of Labor and of PS in accordance with D. Lgs. 276/03”

Extensive experience in working with children. I can find a common language with the child. personal qualities: love for children, the ability to quickly establish contact, a balanced character, a broad outlook, a high level of responsibility. Communication skills, competent speech and an excellent sense of humor help me to effectively interact with any audience.

We try to use the services of an experienced receptionist who will carry out the check-in of the guests, the assignment of the rooms and the delivery of the keys. answer questions about hotel facilities. Pass messages to guests and take mail for posting. Duties Greet hotel guests; answer any questions or concerns. Offer an exceptional guest experience. Maintain an orderly reception. Manage computer programs and multiline telephone systems. Maintain guest records and book reservations. Complete basic cashier and accounting responsibilities. Requirements A polite way. A high standard of personal presentation. Excellent verbal and written communication skills. A good telephone manner. Customer service skills, patience and tact. The ability to be calm and well organized, even when working under pressure. Qualified individuals should kindly submit their CV / resume by email.

Completes a broad variety of administrative tasks for the President & CEO including: managing an extremely active calendar of appointments; completing expense reports; composing and preparing correspondence that is sometimes confidential; arranging complex and detailed travel plans, itineraries, and agendas; and compiling documents for travel-related meetings. • Plans, coordinates and ensures the CEO's schedule is followed and respected. Provides "gatekeeper" and "gateway" role, creating win-win situations for direct access to the CEO's time and office. • Communicates directly, and on behalf of the President and CEO, with Board members, donors, Foundation staff, and others, on matters related to CEO's programmatic initiatives. • Researches, prioritizes, and follows up on incoming issues and concerns addressed to the President, including those of a sensitive or confidential nature. Determines appropriate course of action, referral, or response. • Provides a bridge for smooth communication between the President's office and internal departments; demonstrating leadership to maintain credibility, trust and support with senior management staff. • Works closely and effectively with the CEO to keep him/her well informed of upcoming commitments and responsibilities, following up appropriately. Acts as a "barometer," having a sense for the issues taking place in the environment and keeping the President updated. • Provides leadership to build relationships crucial to the success of the organization, and manages a variety of special projects for the President, some of which may have organizational impact. • Successfully completes critical aspects of deliverables with a hands-on approach, including drafting acknowledgement letters, personal correspondence, and other tasks that facilitate the CEO's ability to effectively lead the company. • Prioritizes conflicting needs; handles matters expeditiously, proactively, and follows-through on projects to successful completion, often with deadline pressures.

Descrizione Job description For an important partner in the cosmetics industry, L’Oréal Group, we are looking for brilliant resources to be included as Customer Service employees. The ideal candidate has a strong orientation towards the achievement of objectives, excellent interpersonal skills and shows a propensity to manage telephone contact. Responsibilities Main activities: Management of consumer requests relating to Information and Complaints through different channels (i.e. live chat, phone, emails, webforms, Social 1:1) by providing excellent solution, service, product and beauty advice in a professional, precise and timely manner. Requirements Must have • Excellent communication skills, empathy & high focus on customer satisfaction • Customer orientation, problem solving skills, teamwork • Native language skills in English or at least C1 level knowledge • Italian knowledge at least B2 (written, spoken and read) • Good IT skills - required competence and speed in the use of tools to report interactions • Availability to work on shifts Nice to have • Prior experience in Cosmetics and Luxury sector is preferential • Knowledge and experience with digital and social media • Previous experience in Customer Service What we offer Our offer: • Competitive salary and benefits • Flexible shift system • Stable multinational company with interaction between different nationalities and cultures and the possibility of internal growth • Modern and positive work environment • Excellent public transport connections • An international environment employing people from different nationalities and cultures If you like to be part of this great journey and growing opportunities, please join us in a vibrant, multi-cultural city center environment. Explore you careers possibilities and work on your Personal Development. Above all, enjoy the experience of working with this highly prestigious brand L’Oréal Group! Welcome to Majorel! We are a leading customer experience multinational with over 82,000 professionals in 45 countries all over the globe. Our diverse #OneTeam designs and delivers flexible solutions in 70 different languages that make a difference to the customers of many of the world’s most respected brands. Creativity, Excellence and Respect, our fundamental values, drive everything we do. Whether you are an experienced professional or just starting out, we can offer you the right support to help you achieve your goals. Are you also #DrivenToGoFurther? Join us now! Equal opportunities At Majorel we are committed to equal opportunities between men and women. In the same way, our offered positions can be developed by people with disabilities. We guarantee compliance with preventive regulations to ensure the care for the safety and health of workers in our facilities or in teleworking

Completes a broad variety of administrative tasks for the President b'&' CEO including: managing an extremely active calendar of appointments; completing expense reports; composing and preparing correspondence that is sometimes confidential; arranging complex and detailed travel plans, itineraries, and agendas; and compiling documents for travel-related meetings. • Plans, coordinates and ensures the CEO's schedule is followed and respected. Provides b'"'gatekeeperb'"' and b'"'gatewayb'"' role, creating win-win situations for direct access to the CEO's time and office. • Communicates directly, and on behalf of the President and CEO, with Board members, donors, Foundation staff, and others, on matters related to CEO's programmatic initiatives. • Researches, prioritizes, and follows up on incoming issues and concerns addressed to the President, including those of a sensitive or confidential nature. Determines appropriate course of action, referral, or response. • Provides a bridge for smooth communication between the President's office and internal departments; demonstrating leadership to maintain credibility, trust and support with senior management staff. • Works closely and effectively with the CEO to keep him/her well informed of upcoming commitments and responsibilities, following up appropriately. Acts as a b'"'barometer,b'"' having a sense for the issues taking place in the environment and keeping the President updated. • Provides leadership to build relationships crucial to the success of the organization, and manages a variety of special projects for the President, some of which may have organizational impact. • Successfully completes critical aspects of deliverables with a hands-on approach, including drafting acknowledgement letters, personal correspondence, and other tasks that facilitate the CEO's ability to effectively lead the company. • Prioritizes conflicting needs; handles matters expeditiously, proactively, and follows-through on projects to successful completion, often with deadline pressures.

Descrizione DESCRIPTION Majorel is now Teleperformance. Together, we can further refine our digital service offerings to help the world's leading brands operate with greater agility and adaptability to master their future. A core Teleperformance commitment is to position top talent for success in this new chapter. We believe that it's the people who make both companies genuinely exceptional and the combined organization will offer significant career development opportunities all around the world. Are you ready to explore a whole new world of vast opportunities? We're glad to meet you. Apply today! For an important partner in the cosmetics industry, L'Oréal Group, we are looking for brilliant resources to be included as Customer Service employees. The ideal candidate has a strong orientation towards the achievement of objectives, excellent interpersonal skills and shows a propensity to manage telephone contact. Responsibilities Management of consumer requests relating to Information and Complaints through different channels (i.e. live chat, phone, emails, webforms, Social 1:1) by providing excellent solution, service, product and beauty advice in a professional, precise and timely manner. Requirements Must have * Excellent communication skills, empathy b'&' high focus on customer satisfaction * Customer orientation, problem solving skills, teamwork * Native language skills in French or at least C1 level knowledge * English at least B2 (written, spoken and read) * Good IT skills - required competence and speed in the use of tools to report interactions * Availability to work on shifts Nice to have * Prior experience in Cosmetics and Luxury sector is preferential * Knowledge and experience with digital and social media * Previous experience in Customer Service What we offer * Competitive salary and benefits * Flexible shift system * Stable multinational company with an international and diverse environment * Possibility of internal growth * Work/live in Milan, one of the world fashion cities and gateway to one of the most beautiful countries in the world * Convenient work location with excellent public transport connections * Remote working according to project needs; it is mandatory to be within 100 km from our office in Milan while working from home * Feel Good Program to create a better work environment for our people and focus on their wellbeing and engagement If you like to be part of this great journey and growing opportunities, please join us in a vibrant, multi-cultural city center environment. Explore you career possibilities and work on your Personal Development. Above all, enjoy the experience of working with this highly prestigious brand L'Oréal Group! Equal opportunities At Majorel we are committed to equal opportunities between men and women. In the same way, our offered positions can be developed by people with disabilities. We guarantee compliance with preven