CONCIERGE AGENT - ANANTARA PALAZZO NAIADI ROME HOTEL IN ITALIA

Hosco What will be your mission? As Concierge, your role will be to ensure that our guests are 100% satisfied with their experience while in our hotel. What will you do? - Anticipate all guest needs and handle all guest inquiries. - Excellent knowledge of all local points of interest as well as the hotel products and services, including room types and rates, relative features and facilities and food and beverage outlets. - Ensure all issues pertaining to guest satisfaction are met and that all follow up is completed in a timely manner.What are we looking for? - Degree in Hotel Management preferred. - A natural interest in other people and cultures. - You enjoy being a point of contact for our guests and make contact easily. - Ability to surprise guests with your special touch. - Excellent communication skills and proficiency in the English language.Why choose us? At Minor Hotels Europe & Americas we are committed to shaping exciting careers worldwide and cross-cultural experiences. Our journey is fuelled by the passion and dedication of our incredible teams, who also enjoy inspiring and exclusive benefits such as: - Worldwide experience ? diversity of 150 different nationalities. - Career development opportunities full of national and international challenges. - Wide range of training programmes to enhance your skills. - Wellbeing initiatives, including flexible working conditions. - Team member recognition programmes, including Memorable Dates. - Ability to make a difference through our sustainability programme and volunteering initiatives. - Team member rates and promotions, offering discounted rates in our hotels around the world and exclusive benefits through our corporate loyalty programme. Minor Hotels - Southern Europe Settore: Altro Ruolo: Altro