It technical support

L'Agenzia per il Lavoro JUST ON BUSINESS cerca un Junior Technical Support Specialist che, dopo un periodo iniziale di affiancamento con i referenti IT dell'azienda, dovrà essere autonomo nel fornire supporto e assistenza tecnica sulle questioni relative ad interventi di primo livello per i software, l'hardware e le piattaforme aziendali. In dettaglio il candidato dovrà gestire su base giornaliera: - Installazione e manutenzione di componenti (Hardware e Software) - Configurazione ed installazione di strumenti aziendali in ambiente prevalentemente Microsoft - Compiti di logistica su necessità dei vari dipartimenti aziendali - Dispositivi e reti locali - Gestione dei tasks col pacchetto Office e GSuite - Installazione e gestione ordinaria Microsoft Windows - Supporto all'utilizzo dei servizi Internet e Posta Elettronica. Sono richiesti: - Diploma indirizzo tecnico industriale elettrotecnica/elettronica/informatica - Ottima conoscenza dell'ambiente Microsoft a livello client - Ottima conoscenza dei principali browsers web - Ottima conoscenza del pacchetto Office - Conoscenza dei sistemi operativi mobili Android e iOS - Buone capacità relazionali e doti comunicative - Esperienza, anche breve, nell'assistenza HW/SW, help desk - Ottime capacità di problem solving. Per il supporto del team IT, costituiranno requisiti preferenziali in fase di colloquio: - Sapere gestire portali in WordPress (installazione di estensioni, personalizzazione degli elementi grafici e testuali) - La conoscenza dei software della Adobe Suite, in modo particolare Photoshop, Illustrator, Dreamweaver. - Conoscenze anche di base di linguaggi per la gestione del front-end, come HTML5 e Java Script. - Ogni conoscenza aggiuntiva in merito allo sviluppo software. CCNL applicato: Commercio Disponibilità lavorativa: part time (full time su future esigenze aziendali) Luogo di lavoro: Napoli, zona Vomero

A leading company in Automotive / Motorsport field, with HQ in Emilia Romagna, Italy, is currently searching for a SENIOR CATIA V5 EXPERT: TECHNICAL SUPPORT AND TRAINING You will be the person in charge of the development of new design methodology within the Chassis Design Office, providing support and guidance to designers of mechanical, hydraulic and cooling systems. Your duties will be the following: - Maintenance of and development of new CATIA V5 specific Visual Basic macros (catvba and catscript) - Writing CAD/PDM methodology documentation and training material - Introducing new solutions and changes on the CAD system We expect you to have the following skills: - Degree in Mechanical Engineering or similar - A broad and intensive experience on Catia V5 or V6, with a focus on the following workbenches: Sketcher, Part Design, Generative Shape Design, Kinematics - At least 5 years previous experience of training CATIA designers and of providing CATIA support - At least 3 years’ experience of developing CATIA macros using Visual Basic (catscript, catvba) A previous experience as Catia V5 Designer in Motorsport, Automotive, Aerospace field will be also appreciated, along with the knowledge of Design For Manufacture methodologies and a PDM/PLM experience. Ability to work with various roles (from student level to production staff and then senior management), an helpful attitude, a flexible approach to work under strict deadlines and a good understanding of a fast moving engineering environment, are all essential requirements. Place of work: Modena, Emilia Romagna (Italy) If you think you are the right person, please send your resume to selezione.motorsport@it.experis.com writing the title of the job position in the object.

Virtual Technical Support, Operations Manager All times are in Pacific Daylight Time. Job ID  667537 Location  IT-CA-Cagliari Posted Date  5/18/2018 Company  Amazon Italia Customer Services Srl Position Category  Customer Service Recruiting Team .. Job Description Amazon.com, Inc. (NASDAQ:AMZN), a Fortune 500 company based in Seattle, opened on the World Wide Web in July 1995 and today offers Earth's Biggest Selection. Amazon.com, Inc. seeks to be Earth's most customer-centric company, where customers can find and discover anything they might want to buy online, and endeavors to offer its customers...

A leading company in Automotive / Motorsport field, with HQ in Emilia Romagna, Italy, is currently searching for a SENIOR CATIA V5 EXPERT: TECHNICAL SUPPORT AND TRAINING You will be the person in charge of the development of new design methodology within the Chassis Design Office, providing support and guidance to designers of mechanical, hydraulic and cooling systems. Your duties will be the following: - Maintenance of and development of new CATIA V5 specific Visual Basic macros (catvba and catscript) - Writing CAD/PDM methodology documentation and training material - Introducing new solutions and changes on the CAD system We expect you to have the following skills: - Degree in Mechanical Engineering or similar - A broad and intensive experience on Catia V5 or V6, with a focus on the following workbenches: Sketcher, Part Design, Generative Shape Design, Kinematics - At least 5 years previous experience of training CATIA designers and of providing CATIA support - At least 3 years’ experience of developing CATIA macros using Visual Basic (catscript, catvba) A previous experience as Catia V5 Designer in Motorsport, Automotive, Aerospace field will be also appreciated, along with the knowledge of Design For Manufacture methodologies and a PDM/PLM experience. Ability to work with various roles (from student level to production staff and then senior management), an helpful attitude, a flexible approach to work under strict deadlines and a good understanding of a fast moving engineering environment, are all essential requirements. Place of work: Modena, Emilia Romagna (Italy) If you think you are the right person, please send your resume to recruiting.tech@it.experis.com @it.experis.com writing the title of the job position in the object.

JUNIOR CUSTOMER TECHNICAL SUPPORT Vision: La nostra società cliente fa parte di un gruppo multinazionale e fornisce soluzioni software per il mondo retail moda. Lattenzione al cliente e lalta qualità dei servizi forniti, garantiti da una realtà a misura duomo, unite allappartenenza ad un grande gruppo ne fanno una società altamente competitiva e con grande solidità. Luogo di lavoro: Mestre (Ve) Mission: Il candidato entrerà a far parte del team service e supporterà i project manager nella gestione richieste dei clienti per la risoluzione di problematiche tecniche inerenti lerogazione dei servizi offerti. Job Description: Più in dettaglio la figura inserita si occuperà di: Curare il rapporto con i clienti e Help Desk IT; Interfacciarsi con i programmatori e i Project Manager; Supportare il team di sviluppo; Requisiti Minimi: Neodiplomato, o esperienza anche minima, in ambito informatico; Conoscenza dei sistemi informatici; Buone capacità di problem solving; Ottime doti relazionali; Passione e curiosità per il settore. Requisiti Preferenziali: Conoscenze di programmazione: VISUAL BASIC 6,. NET, C SHARP. Inquadramento: Il pacchetto retributivo sarà commisurato alla effettiva esperienza e comunque in grado di soddisfare anche le candidature più qualificate. L'inquadramento verrà concordato con il candidato in fase di colloquio con lazienda. I candidati interessati, in possesso dei requisiti richiesti possono inviare il proprio curriculum vitae a service@adamiassociati.com

La società nostra cliente è un’importante multinazionale del settore dei servizi, con ruolo di leader nel suo ramo di business; ci ha incaricato di ricercare un: NEOLAUREATO - STAGE - IT – ICT TECHNICAL SUPPORT (468/ITS/18) Lo/la stagista, all’interno della struttura ICT, si occuperà di attività di supporto, sia lato client che lato service, di analisi e soluzioni su piattaforme aziendali basate su SQL Server, risolvendone le problematiche ed effettuando test funzionali sui sistemi. In particolare: Gestirà ticket di primo livello – help desk Si occuperà di analisi, estrazioni e manipolazione dati Supporterà le funzioni operative e di staff da punto di vista IT nella risoluzione dei problemi, Eseguirà casi test e controllo qualità sui vari applicativi Requisiti richiesti: Laurea preferibilmente in Informatica, Ingegneria, scienze matematiche o equipollenti, Buona conoscenza del pacchetto Office e in particolare Excel e Access, Gradita la conoscenza di MS SQL Server. Completano il profilo buone doti di Problem Solving, Organizzazione e attitudine al lavoro in team con un approccio proattivo. Sede di lavoro: Milano zona Mecenate Offriamo: contratto di stage di 6 mesi con rimborso spese pari a 500 euro + ticket.

CHI SIAMO Dal 1995 TWT, azienda Italiana, è leader nel mondo dei servizi TLC e ICT. Specializzata nel settore B2B, dove è diventata sinonimo di digital trasformation, TWT segue le aziende step by step, dalla fase progettuale fino all’assistenza post vendita, per ottimizzare i processi produttivi e semplificare il lavoro delle persone che ne fanno parte. Siamo veloci, smart, accessibili, in grado di offrire soluzioni sartoriali integrate e ottimizzate per la completa digitalizzazione delle aziende che potranno contare su un Customer Care interno e dedicato per una risposta sempre immediata. La nostra connessione parte da te per diventare parte di te Entra a far parte della nostra squadra di persone appassionate del proprio lavoro per costruire insieme le connessioni del futuro. In TWT coltiviamo e valorizziamo il talento di tutti in un ambiente innovativo e dinamico nel quale potrai far crescere le tue competenze. Le persone sono il cuore di tutto quello che facciamo, crediamo nel lavoro di squadra e nelle potenzialità di ogni componente del team. Non smettiamo mai di migliorarci, ci poniamo obiettivi ambiziosi e accettiamo ogni giorno nuove sfide da affrontare e vincere insieme. CHI STIAMO CERCANDO: Il candidato entrerà a far parte del team Assurance e supporterà gli specialisti d’area, nella gestione richieste dei clienti business, Reseller e Wholesale per la risoluzione di problematiche tecniche inerenti l'erogazione dei servizi offerti. COSA CI ASPETTIAMO DA TE: -Gradita ma non indispensabile pregressa esperienza in strutture di Customer Support di aziende TLC; -Passione per il mondo delle telecomunicazioni, intraprendenza e voglia d’imparare. -Diploma o Laurea (preferibilmente ad indirizzo delle TLC o informatica) COSA OFFRIAMO: STAGE di 6 mesi con rimborso spese

A career at our company is an ongoing journey of discovery: our around 56,000 people are shaping how the world lives, works and plays through next generation advancements in healthcare, life science and performance materials. For more than 350 years and across the world we have passionately pursued our curiosity to find novel and vibrant ways of enhancing the lives of others. Your role: Don’t miss this opportunity to join a leader in the LifeScience business, benefit from our training program and broad career possibilities. Technical support represents a key feature of the Merck offering to our customers. As a Technical Service Scientist in Life Science within our multidisciplinary Team, you will help unpuzzling scientific challenges and answer highly technical product and application questions for our products. You will support our customers and sales on technical inquiries, protocol optimization and complaints on our product range for research and industry labs. As a contribution to our growing business you will qualify leads and cross-selling opportunities from incoming customers' calls and/or promotional activities. Who you are: - Master's Degree Chemistry or Biology with a proven laboratory experience or PhD - Fluent in Italian and Spanish plus a good level of English are mandatory. - Customer oriented with high listening and communication skills as well as strong ability to identify customer needs. - Enthusiastic to build-up expertise in new technologies. - Creative, solutions oriented and good at doing product analysis and technical comparison for optimal customer experience. - Enjoys working with other people within an international Team and in a dynamic environment What we offer: With us, there are always opportunities to break new ground. We empower you to fulfil your ambitions, and our diverse businesses offer various career moves to seek new horizons. We trust you with responsibility early on and support you to draw your own career map that is responsive to your aspirations and priorities in life. Join us and bring your curiosity to life! https://www.merckgroup.com/en/careers/jobs/204044.html

Job number416151 Date postedApr 18, 2018 Travel0-25 % Job categoryServices Role typeIndividual Contributor Employment typeFull-Time The successful candidate will work within a team (local and EMEA wide) of support engineers focused on resolving our End Customer’s technical & product issues. This requires scoping and troubleshooting complex issues, managing the customer’s expectations and collaborating with others to meet those expectations in the shortest possible time. This position requires the ability to provide technical support on Azure Networking. Responsibilities Communicate with customers, CSS engineers and appropriate subsidiary staff...

QuEST Global Engineering, leader nel settore dei servizi di ingegneria, per il rafforzamento della propria Divisione Aerospace & Defence seleziona un profilo di IT SUPPORT ENGINEER TO TECHNICAL PUBLICATIONS – AEROSPACE DOMAIN Sede di lavoro: area Milano-Varese La risorsa selezionata, all’interno di un team di Product Support Engineering, sarà coinvolta in attività supporto a testing, sviluppo ed implementazione di tecnologie IT (sia lato DB sia lato APP / SW) applicate a piattaforme di Interactive Electronic Technical Publication (IETP), in conformità con quanto previsto da standard e regolamenti di settore (S1000D, S2000M, S3000L, MIL-1388 etc). Il/La candidato/a ideale possiede i seguenti requisiti: - Diploma tecnico (Elettronico/Informatico) o Laurea in Ingegneria (Informatica / Aerospaziale / Biomedica) o Fisica; - esperienza di almeno un anno in attività IT / SW Support maturata in contesti aziendali modernamente organizzati e strutturati, idealmente afferenti i settori Aeronautico, Aerospaziale, Automotive o ambiti analoghi; - conoscenza di HTML/XML/SGML, Oracle DB; - sarà considerato requisito preferenziale l’aver maturato esperienze o conoscenze relative a attività di sviluppo, testing o supporto su APP in ambiente Android / iOS, 3D Animation, Augmented / Virtual Reality; - ottima padronanza di strumenti di produttività personale quali Excel, PowerPoint, Word, Outlook; - buona padronanza della lingua inglese. Completano il profilo ideale spiccate doti analitiche, di problem solving, di precisione, organizzazione e metodo, orientamento al risultato in contesto lavorativo dinamico e caratterizzato da stringenti deadlines, affidabilità, attitudine al al lavoro in team nonché forti capacità di comunicazione e gestione delle relazioni, unitamente a flessibilità organizzativa e disponibilità ad effettuare trasferte. Per candidarsi a questa offerta inviare un’e-mail, allegando il curriculum vitae ed indicando nell'oggetto il titolo della posizione d'interesse.

Do you like IT and a keen eye for detail? OSM VALUE SRL (Company authorized by the National Agency for Active Labor Policies - ANPAL with registration number 0000057 of 14/04/2017) research by: Swiss FTS is a young and dynamic company that has grown to become a leader in IT forensics and eDiscovery in Switzerland. Our offices are located in Switzerland (Zurich, Lausanne) and Singapore, with expansions planned for other European countries. Our global client base, which spans Southeast Asia, Europe, and the United States, includes international corporations, financial institutions, law firms, consulting firms, and government organizations. For its offices of Zurich and Lausanne, Swiss FTS is currently looking for an IT SPECIALIST You will work in interdisciplinary teams of legal, finance, and IT experts. You will interact directly with clients, with responsibility for the coordination between various stakeholders (client IT staff, lawyers, accountants, project managers, etc.). Your primary objective will be to provide technical support and advice in investigations involvingelectronically stored structured and unstructured data. Your daily tasks will include forensically collecting, processing and analyzing electronic data, as well as advising clients and customizing the web review platform to suit unique project requirements. A team of highly qualified specialists will support you in learning the specific tools, and growing your skillset. The company will support you in further developing your hard and soft skills, and actively encourages career progression. The ideal candidate values client satisfaction, quality of work product and efficiency. They are organized and thorough in their work. They have irreproachable ethics and methods, and their results are reliable. They are solution and goal oriented. They like learning and sharing their knowledge, and don’t hesitate to reach out to the team when facing a new issue. They are great team players, and have excellent social and communication skills. We offer a permanent contract with a competitive salary and additional compensation and benefits, such as recurring training and education budgets, performance based bonuses, and the opportunity to work for a company that is dedicated to providing the support necessary for the team to succeed. We require • A degree related to computer sciences • A basic level in SQL or another relational database language • Practical experience in programming languages or scripting languages such as Python or Ruby • Fluency in English and proficient in German or French • Flexibility in regard to working time, and availability to travel for business If you want to join our team, send your CV to recruitment@osmvalue.it with IT SPECIALIST - SWISS in the email subject.

La persona prescelta, TECHNICAL SALES SUPPORT, rispondendo al Direttore Generale si occuperà di: sviluppare nuovi contatti con clienti potenziali e/o già acquisiti; negoziare e sviluppare offerte commerciali; collaborare con i team interni (produzione, marketing, acquisti etc); gestione delle richieste dei clienti.Multinazionale sita in provincia di CremonaOttimo conoscenza dell'IngleseLa persona individuata, TECHNICAL SALES SUPPORT, ha una esperienza nel ruolo di almeno 1 anno in contesti industriali meccanici. Ha una ottima conoscenza della lingua inglese. Residenza e/o domicilio in zona Cremona.Il nostro cliente è una realtà multinazionale che opera nel mondo Industry.Tempo indeterminato.Salario da 25.000 €/anno a 30.000 €/anno

Responsible for the installation, service and maintenance of GPI machinery in constumer facilities. The incumbent is a key member of the Technical Service team and oartners with our converting and sales teams to meet the needs of the customers. Key Responsibilities: Conducts top-level troubleshooting, diagnosis and repair of electrical, mechanical and controls related problems on machines installed at customer locations, including overhauls and field upgrades as necessaryParticipates in the development, processing and follow up of specifications during machinery tests, debugging and start up, as well as, during the development and field testing of new carton designsDevelops and maintains productive working relationships with customers and acts professionally and proactively to resolve equipment, cartons or service-related issuesAs the technical expert, partners with sales and converting manufacturing individuals and teams to resolve customer issues, as well as, support new business opportunities and product development projectsApplies continuous improvement concepts and techniques to increase equipment productivity. Participates in process improvement and cost reduction initiatives.Effectively utilizes IT systems (in-house and standard applications)Maintains skill base necessary and consistent with machinery and carton technologyProvides instruction and training to customers' staff on safety, operations, machinery maintenance and proper carton handling proceduresPrepares service reports, modified schematics, standard operating procedures and carton specification updates to support field initiatives and changesReports on progress of projects / assignments to all internal and external stakeholdersConducts audits, evaluations and assessment of machine systems / performance resultsLiaises with other companies / OEM's working on common projects This is a summary of the key responsibilities of this position. The Company reserves the right to require the role-holder to undertake such additional tasks or duties as may be within their capabilities and abide by all reasonable rules and instruction given by the Company. Qualifications and Experience Important Graphic Packaging Holding Company Good career opportunityMain Skills:Higher level of English reading, writing and speaking skills4 or more years of related experience and/or formal training in equipment maintenance, repair and troubleshooting. Knowledge of packaging or similar equipment is advantageousTechnical training with graduation or education of industrial or mechanical engineeringDemonstrated ability to ready electrical, mechanical engineering PLC and operator interface knowledgeWorking knowledge of continuous improvement methods, i.e. Six Sigma methodologyMust be prepared to travel if required on short notice. Working hours are flexible to meet Customer demands. Some shift / out of hours working will be required as necessary.Full clean driving license Key CompetenciesEffective communicator, both orally and written, with internal and external customersSuccessfully identifies root causes and resolves problems and issuesDevelops positive customer relationships through customer-focused mindset, build trustIs a team player, works well with others inside and outside the organizationIs a self-starter, has initiative, can effectively work independently with minimal direct supervisionEffectively manages time, plans, projects and related tasksFlexible approach to ensure timely and professional service to support customer and the internal manufacturing processContinuously meet targets and objectives, accountable for results Important Graphic Packaging Holding Company.Ottima opportunità di carriera.

Provide 1st Level systems support, maintenance and administration within theorganization's computing environment. Performsonsite and remote analysis, diagnosis, and resolution of complex problems for end users. Recommends and implements corrective solutions. Installs, configures tests, maintains, monitors, and troubleshoots end-user related hardware and software (in person, by telephone, or via e-mail) in order to meet or exceed published SLA's; with effective management of the customer relationship during the entire support process Aministers enterprise class tools suche as SCCM to analyze the enterprise computing environment OS Windows, Windows Server, Active Directory VMware Router, Switch, Firewalle PC, mobile devices World's leading manufacturing company Lainate (MI) Good level of conversational and written English Scripting for automated deployments and managements tasks Able to read and understand technical manuals, procedural documentation and OEM guides. Good communicational skillsOne of the world's leading manufactures of medical products, since 1980. Available in over 100 countries. 3 R&D facilities worldwide. About 4.000 employees. Italian offices in Lainate. Permanent ContractRAL and benefit will be discuss with the client Very healty work environmentSalario da 30.000 €/anno a 40.000 €/anno

VOLKSWAGEN FINANCIAL SERVICES In the application life cycle He/She guarantees function of the correct procedural outcome by managing of these activities: Release management - Organize releases following agreed timeline between parties (IT & Business), taking into account the dependencies between the involved objects; -Ensures the correct setting of the application environments for test and go live from a technical perspective; -Make sure that agreed indicators (e.g. testing exit criteria) are within acceptable ranges; -Supporting end users, to assist them in the phases immediately following the deploy; -Check whether or not the release was successful and what steps have been taken if it failed (retrospective). Main tasks -Interact with development, test and solutions teams, to ensure delivery and post go-live activities, coordinate IT sanity checks. -He/She also identifies areas for technological improvement to make efficiency in release-relevant processes and tools. - He/she coordinates external suppliers in shaping the process to design and maintain a low-risk profile in critical activities such as release, patch, tests etc. Competences -Academic credentials in Information Technologies or similar; -Strong IT background (min 4 Years) built through demonstrated work experiences in the area; -English professional working proficiency; -Knowledge of main IT frameworks; -Confident with IT tools (ITSM, Jira, Jenkins, Confluence) Soft Skills -Team player; -Ability work under stress; -Negotiation skills; -Communication and presentation skills; -Management skills; -Organizational and planning skills; Location: Via Privata Grosio, Milan

Eplan Software & Service srl, leader mondiale nella produzione di software CAD/CAE per l’automazione industriale cerca per la sede di Vimodrone (MI) un Technical Consultant per la gestione delle attività di prevendita e post vendita ai clienti. Il Technical Consultant, rispondendo al Technical Manager, si occuperà di: * Fornire consulenze ai clienti in merito all’utilizzo della piattaforma di progettazione Eplan * Partecipare attivamente ai processi di implementazioni e integrazione delle soluzioni Eplan * Supportare i clienti nell’ identificazione delle aree di miglioramento nelle attività di Engineering Automation. * Promuovere tramite dimostrazioni, seminari e incontri con il pubblico i sistemi CAD/CAE prodotti Il Technical Consultant deve essere in possesso dei seguenti requisiti: • Diploma o Laurea ad indirizzo Elettrotecnico/Meccatronico • Profonda conoscenza dei pacchetti CAD di progettazione elettrica • Esperienza pluriennale nella progettazione elettrotecnica in ambito automazione industriale in almeno uno dei seguenti settori: Machinery, Automotive, Industry Automation, Energy • Abituato a lavorare in team anche internazionali • Buona conoscenza della lingua inglese (sia scritta che parlata) • Adeguata conoscenza di Office e SQL • Disponibilità a viaggiare in Italia e all’estero • Forte attitudine ai rapporti umani ed al problem solving • Residenza in Lombardia. Tipo contratto: assunzione a tempo indeterminato Benefit: Auto aziendale; Formazione continua Inviare CV a info@eplan.it

Kanber Srl, società di Engineering specializzata in ambito automotive ricerca un Technical Trainer in ambito automotive. L’obiettivo è quello di formare, affiancare e supportare le risorse operative fornendo soluzioni innovative capaci di supportare il raggiungimento degli obiettivi di crescita e di sviluppo delle stesse. Il Technical Trainer si occuperà di preparare e/o erogare i corsi, assicurando un ottimo livello di competenza durante l’erogazione dei corsi e di gestire i partecipanti secondo le situazioni che si presentano quotidianamente durante l’erogazione, assicurando sempre una elevata qualità del servizio erogato. Requisiti richiesti: • Laurea Ingegneria Meccanica o dell’Autoveicolo od equivalente; • Patente di guida categoria D-E • Conoscenza in area elettrica/elettronica veicolare pesante • Conoscenza della lingua inglese e francese tecnica • Conoscenza di base dei sistemi veicolari: idraulico, pneumatico, elettrico, powertrain • Conoscenza in area didattica • Disponibilità ad effettuare trasferte in tutto il mondo Il candidato possiede ottime doti organizzative e comunicative ed orientamento al cliente; Sede di lavoro: Torino Gli interessati ambosessi (L.903/77) possono inviare la propria candidatura, allegandovi l’autorizzazione al trattamento dei dati personali ai sensi D.Lgs 196/03, a: recruiting@kanber.it