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Cagliari (Sardegna)
The Role: We are currently seeking a Project Manager to join our team based in Paris. This is an exciting opportunity for someone who is looking to become part of a hardworking, forward thinking and growing business. With the opportunity to develop your career. JOB RESPONSIBILITIES Client Management 1. Build and sustain strong relationships with all company’s department. 1. Work as a liaison between the client’s design agencies and other client’s representatives, build a relationship with leading contacts. 2. Establish and maintain a strong client relationship. Act as a point of contact for client personnel assigned to project within your control. 3. Keep abreast of trends in the retail market and how they may affect the client. Be commercially aware and responsive to client needs. 4. Attend client and supplier tours as required. Assist the Account Director with mock-up and bid phases for all technical aspect. 5. Be able to troubleshoot issues and keep the client updated on any corrective action. Project Management 1. Own and be responsible for ensuring that all projects are managed in a professional manner. 2. Work directly with clients to develop and define projects from the beginning through to project end, taking responsibility for their successful delivery. 3. Manage the delivery of projects, producing the required deliverables including budget, time constraints and quality requirements. Manage critical paths according to the clients’ launch schedule and knowledge of the internal production and the construction site 4. Implement and maintain Project Reports focusing on TIME/COST/QUALITY, Provide status report to Company / Client / Suppliers on a weekly basis, either 1:1 or via conference call. 5. Manage design for projects within your control, manage the approval process. 6. Advise and implement service supply appointments including tender selection and documentation etc. 7. Arrange and attend pre-production meetings with suppliers, client and production technician. Ensure any concerns are discussed. 8. Work with on-site site manager to ensure site production Information Management 1. Successfully communicate production issues to/from the company and work effectively with the on-site and production department. 2. Raise any issues whether client, production or team related, to the Account Director. Team Management 1. Be positive and calming influence in the team and ensure that team members maintain a professional attitude. 2. Assist the Director to mentor and train new team members. 3. Build a strong relationship with the extended team. 4. Buddy team members for holiday and sickness. QUALIFICATIONS / REQUIREMENTS Degree educated in an appropriate field of study Have up to 3+ years of experience Experience of Retail and Residential industry sectors are desirable Knowledge and experience of using Microsoft Office suite, AutoCAD and MS Project Ability to work flexibly with strong organisational skills to manage workload Innovative and adaptable to change with a professional and dedicated attitude Possess strong communication skills and can consistently offer an excellent standard of customer care Strong organisational skills along with ability to multi-task Good attention to detail A team player, with an efficient and proactive approach. TRAINING AND BENEFITS We believe in professional and personal growth and support this through training, sponsorships and apprenticeships at all stages of your career, with access to; 1. Cross-sector experience 2. Professional development training 3. Flexible but structured career path 4. Friendly working environment 5. Open communication with Senior Management
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Italia
MUST - ONE YEAR AS PROJECT MANAGER EXCELLENT opportunity to be mentored by Expert for a year - someone with a strong desire to go into a Project Manager role - plastics as it relates to medical products, global firm. Knowledge of Injection Molded micro components is helpful. is responsible for planning and driving each project to its successful conclusion by ensuring that its scope is well defined, and resource estimates and project schedules are specified and appropriate to the project. The Program Manager organizes and leads activities to ensure completion of the projects on schedule, within budget constraints, and quality that exceeds customers expectations. Requirements: Education, Experience 4 year Engineering Degree or equivalent experience. Experience in the areas of project management, preferably in the medical device field working with minimally invasive, single use medical devices in the endoscopy, cardiovascular, neurovascular, and urology markets. Ideally project management experience in the product or process development of plastic components. Ability to apply engineering principles to an idea or set of user requirements -- and then convert this into design requirements, considering manufacturability, cost of goods, and the regulatory requirements for a device or combination product. Good understanding of Design for Manufacturability principals. Knowledge of product development process according to FDA regulations Proficient with Microsoft Project and very proficient in Microsoft Office products. Experience in building complex schedules utilizing sub-schedule integration structure and logic Experienced with and efficient at capturing and recording technical details and commitments Experienced with and effective in communicating program challenges to appropriate team members Experienced with communicating resource conflicts and effective conflict resolutions Experienced utilizing resource management tools Experienced with complex multi-tasking in leading projects and programs Ability to communicate vertically and horizontally through multiple channels, leverage customer contact network to motivate diverse teams, and enable cross-functional collaboration. Preferably have completed a professional program management training program. Experienced with process verification and validation Authoritative command of complexity and ambiguity, ability to see the big picture, ability to collect, digest and assemble information to enable relevant business analyses and influence decision-making. Continuous improvement methodologies (e.g. Six Sigma, lean manufacturing, etc.) and change management methodologies. Experienced with managing programs with annual budgets of $10K - $5M. Responsibilities: Roles, Tasks Perform Project and program management at a high level of professionalism. This role will be responsible to lead high-profile projects and programs that utilize internal and external personnel, contract firms, and partners. Negotiate and resolve project conflicts and drive consensus among team/functional members to accomplish project and business goals. Manage program resources to meet business objectives. Manages external contractors and suppliers to ensure completion of projects on time and on budget. Manages resource allocations from all areas for project support. Documents labor resources and billing hours. Identifies and manages the resolution of any deviations to contract, Project Master, or project documents. Communicates to clients as required on project updates. Communicates regularly to company management on project schedule, budget and any issues that may affect the completion on projects on schedule and on budget. Negotiates any necessary changes with Customers/Clients. Ensure that Customer/Client issues are resolved and documented to their satisfaction. Support new business activities by evaluating new opportunities, assisting on developing quotes and providing product prototypes if requested.
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Roma (Lazio)
The EF International Language Campus in Rome is looking for talented Resident Advisor! We seek motivated, responsible, dynamic, and community-building oriented individuals to take on the exciting challenge of working in an international environment. RAs have the amazing chance to get to know and work with an incredible population of international students. RAs will work 20 hours or more per week (nights and weekends).Primary responsibilities include: helping the students at the reception desk, organizing on and off-campus activities, performing administrative tasks, and room checks/on-call dormitory duties, plus other duties as assigned by the Housing Director or School Director. Resident Advisor Duties: - All of our RA's are responsible for the day to day supervision of EF residents from ages of 16-99 who are currently living in an EF residence. - Provide positive role modeling for residents in areas of communications, decision-making, and problem solving. - Assists residents with any questions, complaints, or concerns, as well participating in a weekly activity with the students. - Oversees check-ins and check-outs during their weekend shifts, and helps resolve any issues that may occur during their night shifts. - Communicates in an effective manner with co-workers regarding residents' daily living activities. - Assumes a leadership role, particularly during crises, to affect calm and effective solutions. - Reports any inconsistencies, conflicts or problematic situations to the School Director, Housing Director or Accommodation Manager. - Responds appropriately and effectively to directives assigned by the Housing Director. - Responsible for assisting minors if they need to see a doctor. - Participates in meetings and training sessions, as scheduled. Requirements: - Bachelor's Degree or currently working on graduating with a Bachelor's Degree - English and Italian Language Fluency - Flexible Part-time Schedule for Full-year, Full-time for Summer - Customer Service Experience, or Resident Advisor Experience - Must possess PC skills including basic MS Office applications. - Innovative, organized and pay attention to detail - Must be able to enforce school policies - Must be social, fun and work well with a team Benefits of the Position: RAs at the EF International School of English receive free room in the hotel. About EF Education First: Weâ€(TM)re 43,500 small. Weâ€(TM)re teachers and students, creatives and analysts, visionaries and doers. We are 120 nationalitiesâ€"and counting. Together, we open the world through education, breaking down barriers of language, culture and geography all over the world. Over the past 50 years, our mission has grown to include a diverse range of programs that give millions of students of all ages the freedom and confidence to explore the world through language, travel and academic opportunities.
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Milano (Lombardia)
For a multinational company operating on the e-commerce system, we are hiring a: SELLER MARKETING MANAGER Primary Job Responsibilities:As part of the central EU Seller Marketing and Communications team and sitting within theItaly office in Milan, the Italian Seller Marketing Manager is responsible for developing and executing marketing and communication campaigns targeted to our Italian small and medium business sellers and in particular to support the top initiatives campaigns supporting the B2C business priorities of the Italian market. Italy will be the priority market in 2019, implying a high level of expectations out of the job delivered in Seller Marketing supporting the Italian business priorities.Reporting into the FRITES Seller Marketing Lead, the job holder will create awareness of new B2C seller-related initiatives, increase adoption of new tools, policies, growth opportunities and selling practices in order to increase the overall quality, effectiveness and the business generated by the business sellers in Italy. She/he effectively conveys the advantages of the Company platform as a partner for business sellers, and helps driving satisfaction of business sellers with the marketplace.The job holder manages the Seller Marketing budget and takes care of the Seller Marketing resource planning. He/she leads communication agencies and is responsible for identifying the best communication channels to influence seller behaviours.The role is based in Milan (Italy) and the candidate is expected to be based there full time under an AWF contract.Job Requirements:- Strategic Thinking and Operational Acumen: Must be able to grasp and deal with the evolvingthe Company marketplace strategies, and transform them into marketing and communication strategies that are consistent and easily executable. Focus must be on how to transform the big business priorities into marketing and communication campaigns that ultimately drive adoption from sellers and their growth.- Leadership, vertical and horizontal: Ability to envision what seller marketing can add to thebusiness to Company leaders and peer groups. Ability to lead and motivate internal and external partners. Ability to execute also in person making the right priority calls and appropriating resources.- Customer focused: Must be capable of understanding customer needs and translate these into actionable insights. The candidate should be comfortable in understanding the role of Company in sellers' business and become a voice for business sellers inside our organization.- Marketing and Communication: Mastery of marketing and communication frameworks,strategies and templates. The candidate should have experience in planning and executingmarketing and communication campaigns to businesses in as many of the following channels as possible - direct mail, onsite marketing, events, mobile marketing, CRM, social and collateral. The candidate will also have the opportunity to lead not only purely Italian campaigns but also some France/Italy/Spain marketing campaigns.- Measurement of campaigns: The candidate should be able to find and use the right tools tocollect business and operational KPIs, track and report them back to the Business and providestrategic recommendations to continuously iterate and improve.- Lifecycle management: Experience in designing and managing lifecycle/CRM campaignsthrough tools such as Salesforce.- Agency management: Experience in briefing and managing marketing communications anddesign agencies is important.- Excellent communication and influencing skills: Native Italian speaker with fluent andexcellent English skills. Must be able to bridge and create networks and be comfortable ininfluencing colleagues and peers within the business.- Ability to handle difficult and uncertain situations: An important part of the role is to takeleadership and manage issues or crisis that affect professional sellers in Italy. The candidate must be able to demonstrate the ability to quickly grab facts and to execute a communications plan to mitigate any issues.- Manage Italian seller communications budget: Be proficient with annual budgeting and day-to-day financial management of the Italian seller marketing budget.- Over 2 to 3 years broad marketing communications experience ideally in a technology, e-commerce or online environment. Experience in small and medium Business to Businesscommunication preferred.- Strong leadership skills and ability to influence at all levels.- Strong team player with the ability to foster collaboration, value others perspectives and gainsupport and buy-in across a wide stakeholder network.- Works well under pressure, professional and resilient, can do attitude.What we offer'- Dynamic European team with exciting personalities, passion for e-commerce, professionalismand a good sense of humor.- A varied and interesting role with high level of personal responsibility- An opportunity to work within a company that has unique cultural values. Clicca sul link sottostante "sito web" per inviarci la tua candidatura.
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Italia (Tutte le città)
Descrizione Cerchiamo una risorsa da inserire nell'ufficio di Procurement per una sostituzione di maternità nella nostra sede di Torino. Ruolo relativamente junior, quindi un’ opportunità per qualcuno che ha già un minimo di esperienza e desidera apprendere in un’azienda internazionale in crescita come www.planetsmartcity.com o un profilo in transito di carriera che potrebbe comunque aggiungere valore al CV. Contratto a tempo determinato di ~8 mesi da marzo 2022. Responsibilities: • Purchase goods, materials, components, or services in line with specified cost, quality, and delivery targets • Act as an interface between suppliers and other relevant departments on Procurement processes and new projects and activities • Monitor and advise on any issues which present risk or opportunity to the organisation • Monitor market trends, competitor strategies and market suppliers. • Provide analysis on costs, new and existing, and review cost reduction activities • Prepare reports and updates as and when required • Work closely with others in the procurement function and review opportunities for continuous improvement and business improvements • Adhere to any health, safety and environmental policies and procedures to ensure the safety and wellbeing of self, staff, and visitors • Negotiate contracts, improve prices and terms of business with suppliers and review opportunities to make business savings utilising negotiation and procurement best practice tools and methods • Prepare and raise purchase orders and order schedules • Build, maintain and manage supplier relationships and keep up good communications • Ensure that a professional and consistent approach is taken in relation to all supplier relationships • Ensure compliance to company guidelines, procurement policies and procedures and guidance during supplier negotiations and contracts award process • Conduct research for new components, services and suppliers • Compile data relating to supplier performance to enable evaluation • Assess and evaluate suppliers and contribute to performance reviews to ensure contract compliance • Claims management skills • Improvement of green, ethic and impact friendly procurement strategies Skills/competencies: • Able to build and maintain effective and productive relationships with staff, stakeholders, and suppliers • Good communication, negotiation, interpersonal and influencing skills • Analytical, numerically astute with strong demonstrated problem-solving abilities • Able to manage time effectively, prioritise tasks and achieve set targets • Commercial and financial awareness with a full understanding of how failure impacts the production, manufacture, and customer order fulfilment • Able to work well under pressure and handle emergency and stressful situations • Keen attention to detail and accuracy • Demonstrated abilities in ERP based systems such as ORACLE, SAP etc. • Demonstrated abilities in e-procurement tool
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Italia (Tutte le città)
ZURU TECH ITALY, the Italian division of the multinational ZURU Company, headquarter of software specialized in the realization of innovative software in the architectural field, is hiring for the Dreamcatcher project’s company a SENIOR GRAPHIC DESIGNER, really creative and bright. Dreamcatcher is a BIM software that uses the video game engine Unreal Engine 4. With this project the company intends to make the design of houses and their direct manufacturing accessible to all through our architectural design software. You’ll be part of a team of graphic and web designers and you’ll interact with marketing dep. and UI/UX designer’s team, in a young and funny work-place. You have the following requirements: - Bachelor's Degree in Visual Communication Design or Equivalent Degrees (Bachelor's / Master's Degree in Industrial Product Design, Academic Diploma (Academy of Fine Arts) in Graphic Design or Digital Graphic Arts and Multimedia - Minimum of 3 years of experience, gained in business contexts (better if start-up) in the design of works for the press and the digital world (no graphic and communication agencies) - Experience in visual communication, skills in both print and above all digital processes (digital assets: websites and web pages / social marketing campaigns) - Ability to manage several projects at the same time, perform a coherent estimate of the amount of work and know how to work in a group. - Advanced skills in the Adobe suite - especially in Illustrator, InDesign, Photoshop and After Effect. - Good communication skills: being able in the process of creating and communicating the idea - Knowing how to give and receive constructive inputs, provide ideas and points of view, ability to adapt to changes in circumstances and expectations, commitment to understand and remedy interpersonal conflicts - Portfolio highlighting the variety of projects faced, quality and creativity. Appreciated and advantageous skills: - Good knowledge on the use of colors - Knowledge of Front End development principles (basic knowledge of HTML and CSS) - Knowledge of interaction design and UX - Knowledge on printing processes and techniques - Knowledge and experience with the illustrations industry - Skills in typography - knowledge and skills in creating typefaces You will have the following responsibilities: - conceptualize, design and implement creative graphics projects on time and within budget. - Coordinate with marketing manager to confirm marketing objectives. - Ensure to discuss effectual creative direction, brand constancy and top standards of ingenious execution for marketing materials improvement. - Head responsibility for revisions to approvals, artwork and information accuracy. - Assist team members for creative thinking as well as brain storming sessions. - Support marketing department with print and design to coordinate entire corporate uniqueness plus collateral materials. - Assist with web site design, brand identity and logo creation - Work with the Director of Marketing to get assignments, understanding expectations - keeping on task, participate in staff meetings, coordinate activity with team, keep team focused on revenue and be a team player. - Assist the UI programmer in the implementation of UI components. - Effectively collaborate with designers and programmers - Communicate progress and raise any issues or proposed solutions with the CDO and CTO - Work closely with design and developers to implement changes on a tight, deadline driven schedule - Ensure these assets are always within technical, creative and engine specifications and are created to the given timescale and task brief We offer: level and duration of the contract commensurate with the experience, purpose of employment. Paid relocation if non-resident. Working time: full time WORKING CENTER: MODENA Only complete portfolio and detailed CV applications will be considered valid For further information, visit www.zuru.tech The research is addressed to both sexes (Legislative Decree No. 198/2006) and to people of all ages and all nationalities, pursuant to legislative decrees 215/03 and 216/03. Candidates interested and in possession of the requirements are invited to send their curriculum vitae, including the authorization to process personal data, pursuant to Legislative Decree 196/03 and to the art. 13 GDPR 679/16.
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Milano (Lombardia)
EFL TEACHER ILC School is currently looking for Teachers to join their team, for individual/class/in company/in schools courses. In this role you will plan, prepare and deliver an academic programme through structured and interactive lessons and ensure a high level of customer service and student satisfaction. Your key tasks will consist of, but not be limited to: * Facilitating testing during the course, including marking tests. * Assigning and correcting weekly homework. * Lesson planning and preparation before each class. * Teaching classes. * Classroom management. * Daily liaising with co-teacher to discuss progress & on-going lessons. * Monitoring daily attendance and keeping up to date records and paperwork. * Attending all teacher meetings. * Ensuring the behaviour code is followed by students at all times and informing management immediately if any issues or problems arise. Requirements: * Enthusiastic, organised and a natural leader. * Highly responsible, approachable and friendly. * Have the ability to create a positive learning environment. * Native English. * Possess the following minimum qualifications*: * TEFL Certificate * TELT (OR English A level, minimum grade C) * Cert.TESOL/CELTA qualification preferable Please attach europass CV
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Italia
WFP seeks candidates of the highest integrity and professionalism who share our humanitarian principles. Selection of staff is made on a competitive basis, and we are committed to promoting diversity and gender balance. ABOUT WFP The United Nations World Food Programme is the world's largest humanitarian agency fighting hunger worldwide. The mission of WFP is to help the world achieve Zero Hunger in our lifetimes. Every day, WFP works worldwide to ensure that no child goes to bed hungry and that the poorest and most vulnerable, particularly women and children, can access the nutritious food they need. ORGANIZATIONAL CONTEXT The position is located in the Office of the Ombudsman and Mediation Services (HQ, Rome, Italy) and reports to the Senior Ombuds Officer and Mediator. Frequent travel to WFP Country and Field Offices is required. JOB PURPOSE This role will provide informal conflict resolution services to all employees, and assist in identifying systemic issues, trends and patterns, and facilitate change at the systemic level (policies, procedures, practices, structures, culture or attitude). KEY ACCOUNTABILITIES (not all-inclusive) - Provide a comprehensive range of ombudsman services to WFP employees while safeguarding and maintaining the principles of the International Ombudsman Association: confidentiality, neutrality, impartiality, informality, and independence. - Explore with employees and managers in confidential one-on-one meetings their options for addressing their workplace concerns - Provide coaching to address their issues autonomously, and guide them to adequate sources of information - When required and deemed appropriate, provide the following ombuds services: mediation, facilitation, shuttle diplomacy or other intervention. - Act as office case manager ensuring accurate and timely logging of all incoming cases, assign cases to Ombuds Officers and liaise with them on background and context; organize quarterly case reviews and visitor surveys. - Conduct regular official visits to WFP regional, country, and sub-offices to provide in-person conflict resolution services to employees, as well as outreach and training. - Work collaboratively with relevant actors in various offices to achieve informal resolution to work related problems raised by the parties. - Follow up with the parties to receive feedback and where needed or requested, to advise on further services or steps. - Contribute to collecting and interpreting data, and to the writing of the OBD annual report. - Contribute to the identification of both systemic issues encountered during informal conflict resolution, and recommendations for addressing them. - Identify lessons learned for feedback into the system through other avenues than the annual report. - Participate, as required, in corporate initiatives under WFP's cultural change process and the Comprehensive Action Plan (CAP); pro-actively contribute to the desired workplace changes; provide relevant input into related corporate policy initiatives and reviews. - Actively work towards the strengthening of the organization's system of internal justice. - Deliver outreach and learning activities on informal resolution and conflict management to support all employees to efficiently utilize services of the office of the Ombudsman and Mediation Services, and to acquire individual capacity to effectively deal with (potential) conflict. - Keep abreast of developments in the field of conflict resolution and within the Organization. - Contribute to developing state-of-the-art and client-oriented Ombudsman, Mediation and Alternative Dispute Resolution practices within OBD. - Take responsibility for an equitable and inclusive workplace which incorporates all dimensions of the WFP diversity and inclusion framework such as but not limited to racial equity, gender equality and disability inclusion. - Perform any other duties or special projects to support OBD in carrying out its functions, as assigned, including research in the field of conflict resolution and contributions to reports. STANDARD MINIMUM QUALIFICATIONS Education: Advanced University degree in social sciences, administration, human resources or other relevant field, or First University degree with additional years of relevant work experience and/or training/courses in alternative dispute resolution or conflict management. Experience: 8 years of relevant progressively responsible experience of which ideally, two years of relevant UN experience and 6 years in the field of international development, civil affairs, ethics, ombudsman, Staff Relations Management, Training or Coaching. Knowledge & Skills: - Conflict Resolution: Demonstrates in-depth knowledge of alternate dispute resolution mechanism, e.g. mediation, reconciliation, restorative practices. Demonstrates professional competence in conflict resolution, seeking fair and equitable solutions to and prevention of employment related problems. Demonstrates ability to creatively respond to problems and to mobilise, empower or enable other actors to respond where necessary. Able to assist in developing a deeper understanding of conflict prevention, conflict management and conflict resolution. - Analysis: Able to analyse a wide range of factors affecting conflict dynamics and to identify systemic issues (with regard to policies, procedures, practices, structure, culture or attitude) and to formulate clear recommendations for addressing those issues in order to facilitate change at the systemic level. - Communication: Able to create a safe setting in which visitors feel comfortable in being able to bring forward issues or concerns by demonstrating advanced listening skills and the ability to establish rapport and gain trust and respect; speaks and writes clearly and effectively tailors language, tone, style, and format to match the audience. - Outreach and Stakeholder Management: Understand the importance of outreach and is able to deliver oral presentation to various audiences; able to diplomatically handle sensitive information and cultivate productive relationships with target audience and stakeholders. Language: International Professional: Fluency (level C) in English language. Intermediate knowledge (level B) of a second official UN language: Arabic, Chinese, French, Russian, Spanish, and/or WFP's working language, Portuguese. TERMS AND CONDITIONS Non-Rotational Nature: mobility is and continues to be a core contractual requirement in WFP. This position is however classified as "non-rotational" which means the incumbent shall not be subject to the regular reassignment process unless the position is reclassified as rotational. WFP offers an attractive compensation and benefits package, including basic salary, post adjustment, relocation entitlement, travel and shipment allowances, 30 days' annual leave, home leave, an education grant for dependent children, pension plan and medical insurance. ________________________________________________________________________ This is how cinfo can support you in the application process for this specific position: - Before you apply for this position: Improve your application documents by registering for a Job Application Support. - When invited to the interview: Prepare for the interview by registering for a Job Application Support. This service is offered free of charge to Swiss nationals. Interested in a career with multilateral institutions? Read more: Working with the United Nations Working with International Financial Institutions For Swiss nationals ____________________________________________________________________________________
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Varese (Lombardia)
Customer Service Representative JOB DESCRIPTION Job Purpose The CSR is directly interfacing the Customer after the delivery of the product. He/She is the initial point of contact for any operative issue, answering Customerâ€(TM)s questions and providing technical assistance. At any Customer request, the CSR initiates and/or implements corrective actions as needed, in a timely manner, in order to ensure that an excellent standard of service and a high level of Customer satisfaction is achieved and maintained. He/She is responsible to monitor and coordinate the support internal activities so they are rightly addressed, acting as a liaison figure among the hubs. CSR specific duties may vary according to the different type of contract/service provided to the Customer, anyway the key responsibilities al listed hereinafter. Organisation Key Responsibilities - Ensure the reliability of the training device. - Receive, process and verify the accuracy of the Customer reports (issues) and requests through the organization internal mainframe systems (e.g. Support WebPortal). - Plan and hold â€~On-siteâ€(TM) intervention, whether can be aimed to monitor the system status or to carry out maintenance operations. - Schedule and hold periodic meetings with the Customer (involving other areas) in order to gather feedback on the provided services and products and to assure the Customer needs are fulfilled. - Evaluate the priority of important and urgent tasks. - Produce, update and validate documents such as Technical Manuals, periodic reports and summaries. - Review the Customer and Service requirements for the support solutions. - Provide Training Courses and Rollout sessions to Customer personnel (e.g. instructor pilots, technicians) to properly operate and maintain the system after the handover. - Evaluates the project risks in order to carry out all the actions to mitigate the impacts. - Participate and provide expertise to improve the design development of new products, to increase the reliability and maintainability to better meet the Customer needs and expectations. - Evaluate the initial Spare Parts stock and review any possible changes in terms of amount and items according to the obsolescence status and/or other training requirements.
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Milano (Lombardia)
Ricercamy.com, the new recruiting company founded with the aim to rewrite the standards of the sector in Italy, is seeking a: CUSTOMER SERVICE SPECIALIST Our client, Getinge Italia, a company operating in the medtech sector, has commissioned us to research a figure of CUSTOMER SERVICE SPECIALIST. Job Purpose: the CSS is the Customer reference point being responsible for order management – from incoming order to the invoicing – ensuring satisfaction through timely product delivery. Key Duties and responsibilities: Order management in the ERP system. Sending of purchase orders to vendors (intercompany or third parties) Delivery time monitoring interacting with vendors (by e mail, calls) Monitoring and managing deliveries to the customer. Sales orders invoices creation and support in solving e-invoicing issues. Support to finance department for solving issues linked to purchase orders and sales orders. Support to the Customer Service Manager for the monthly Net Sales forecast. Manage any product return process following the reverse process from customer to the warehouse. Skills: Strong phone contact handling skills and active listening Familiar with CRM systems Customer orientation and ability to adapt/respond to different types of characters Ability to multi-task, prioritize and manage time effectively Adaptability Ability to Work Under Pressure Positive Attitude Languages: Native Italian speaker and fluent in English. Temporary contract is offered. The position is open to both men and women (L. 903/77 e L. 125/91). “Ricercamy Srl is in possession of open-ended ministerial authorization n°39/0000225 granted by the Ministry of Labor and of PS in accordance with D. Lgs. 276/03”
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Milano (Lombardia)
Ricercamy.com, the new recruiting company founded with the aim to rewrite the standards of the sector in Italy, is seeking a: CUSTOMER SERVICE SPECIALIST Our client, Getinge Italia, a company operating in the medtech sector, has commissioned us to research a figure of CUSTOMER SERVICE SPECIALIST. Job Purpose: the CSS is the Customer reference point being responsible for order management – from incoming order to invoicing – ensuring satisfaction through timely product delivery. Key Duties and responsibilities: Order management in the ERP system (SAP) Knowledge of goods handling systems (MB51, MB04, MMBE) Sending of purchase orders to vendors (intercompany or third parties) Delivery time monitoring interacting with vendors (by e mail, calls) Monitoring and managing deliveries to the customer. Sales orders invoices creation and support in solving e-invoicing issues. Support to finance department for solving issues linked to purchase orders and sales orders. Support to the Customer Service Manager for the monthly Net Sales forecast. Manage any product return process following the reverse process from customer to the warehouse. Skills: Excellent knowledge of SAP Good english, written and spoken Strong phone contact handling skills and active listening Familiar with CRM systems Customer orientation and ability to adapt/respond to different types of characters Ability to multi-task, prioritize and manage time effectively Adaptability Ability to Work Under Pressure Positive Attitude Languages: Native Italian speaker and fluent in English. Temporary contract is offered. The position is open to both men and women (L. 903/77 e L. 125/91). “Ricercamy Srl is in possession of open-ended ministerial authorization n°39/0000225 granted by the Ministry of Labor and of PS in accordance with D. Lgs. 276/03”
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Milano (Lombardia)
Ricercamy.com, the new recruiting company founded with the aim to rewrite the standards of the sector in Italy, is seeking a: CUSTOMER SERVICE SPECIALIST Our client, Getinge Italia, a company operating in the medtech sector, has commissioned us to research a figure of CUSTOMER SERVICE SPECIALIST. Job Purpose: the CSS is the Customer reference point being responsible for order management – from incoming order to invoicing – ensuring satisfaction through timely product delivery. Key Duties and responsibilities: Order management in the ERP system (SAP) Knowledge of goods handling systems (MB51, MB04, MMBE) Sending of purchase orders to vendors (intercompany or third parties) Delivery time monitoring interacting with vendors (by e mail, calls) Monitoring and managing deliveries to the customer. Sales orders invoices creation and support in solving e-invoicing issues. Support to finance department for solving issues linked to purchase orders and sales orders. Support to the Customer Service Manager for the monthly Net Sales forecast. Manage any product return process following the reverse process from customer to the warehouse. Skills: Excellent knowledge of SAP Good english, written and spoken Strong phone contact handling skills and active listening Familiar with CRM systems Customer orientation and ability to adapt/respond to different types of characters Ability to multi-task, prioritize and manage time effectively Adaptability Ability to Work Under Pressure Positive Attitude Languages: Native Italian speaker and fluent in English. MEMBERSHIP IN PROTECTED CATEGORIES WILL BE PREFERENTIAL Temporary contract is offered (3 months) The position is open to both men and women (L. 903/77 e L. 125/91). “Ricercamy Srl is in possession of open-ended ministerial authorization n°39/0000225 granted by the Ministry of Labor and of PS in accordance with D. Lgs. 276/03”
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Italia
We are looking for a skilled Senior Javascript Engineer that has experience in working with video players. The role consists in coordinating resources both internal and external to the company. As a Senior Javascript Engineer, you will be responsible for working on new and exciting projects focussing on programmatic video advertising, social video and owning and maintaining a truly cutting edge product. As a rapidly growing team here at Blasting News, we place great emphasis on hard work, passion and commitment to providing the best online experience to our users. You will have great opportunity to grow within the company and help define our video strategy for the future. Professional skills: - Intermediate to advanced knowledge with web video players such as Video.js, JWPlayer. - Intermediate to advanced knowledge with programmatic video advertising (such as vpaid, vast xml). - Advanced knowledge of using native Javascript (ES5 and ES6). - Knowledge of JavaScript design patterns. - Comfortable working with JavaScript module loaders, such as Require.js / AMD. - Comfortable working with front-end build tools, such as Grunt and Gulp.js. - Knowledge of HTML5, CSS3, CSS Pre-Processors: SASS, LESS. - Strong understanding of browser rendering behaviour (events timeline, document ready, window on load, etc..) and performance. - Proficient understanding of cross-browser compatibility issues and ways to work around such limitations. - Proficient understanding of code versioning such as Git. Working place: Rome (Italy). The ideal candidate: - Several years of experience as a Senior JavaScript Web Engineer. - Business Level of English. - Excellent interpersonal skills, proactive, flexible, ambitious and determined. - Great leadership, communication and coaching skills. - Ability to work within a fast paced team to tight deadlines. Personal characteristics: Inclination to “make things happen” in a concrete way. Strong team spirit, proactive behaviour and innovation-oriented. Motivating personality that will champion the companies video initiative. The role consists in coordinating resources both internal and external to the company. The person we are looking for needs to have very good analytical and organizational skills with a constant craving for improving the status quo and solving day to day problems. Company description: Blasting News is a new disruptive concept of journalism - where every voice matters - being made by the people, for the people. Set up in mid-2013, Blasting News has grown to 100 million monthly unique on-site visitors in 44 months since its launch, the same time needed by Snapchat and 10 months faster than Facebook – a very encouraging league. Thanks to this growth, Blasting News is now the largest global social publisher, or the 120th most visited websites in the world (Alexa Ranking), publishing more than 11,000 video-news and 25,000 written-news each month. Blasting News has readers in five continents and offices in London, New York, Sao Paulo, Milan, Rome, and Hong Kong. News is produced by delocalized freelance contributors (Blasters), fact-checked and curated by a quality team of senior professionals. Furthermore, news is distributed by Social Blasters, a global team of top digital influencers. All the processes are fuelled by the crowd, without any central newsroom - thanks to an extensive use of technology (the core stages are managed by algorithms, some of which are patent-pending).
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Italia (Tutte le città)
David Kennedy Recruitment are proud to be hiring for one of Europe’s fastest growing BPO’s for their expanding office in Debrecen Hungary. Responsibilities • To provide 1st line technical support; answering support queries via phone and email • To maintain a high degree of customer service for all support queries and adhere to allservice management principles • To take ownership of user tickets or problems and be proactive when dealing with user issues • To log all calls/chats/email in the ticket logging system and document all actions performed related to the ticket. • Respond to enquiries from clients and help them resolve their hardware or software problems • Continuously monitor incoming customer contacts including those made by any of the media available to transcosmos's customers • Continuously monitor outstanding calls or tickets and ensure that provision is made in case of your absence • Support users in the use of computer equipment by providing necessary training and advice • To allocate more complex calls to the relevant IT Support team member. Skills needed • Fluent Italian or German & English (knowledge in Spanish is a plus) • Good technical troubleshooting skills. • Excellent customer service skills. • Excellent communication skills (both written and oral), with the ability to communicate professionally and confidently at all levels. • Experience of using tickets logging systems. • Strong knowledge of Microsoft based operating systems and peripherals - such as desktop and network printers/copiers. • Experience with using and troubleshooting Microsoft Outlook within a network environment (permissions, calendar sharing, and delegation) • Experience with using and troubleshooting Microsoft Office with emphasis on MS Word, MS Excel and MS PowerPoint at least to version of Office 2010. • Good understanding of PC hardware set-up and configuration. Additional information On top of your base salary, the employer offers an exceptional cafeteria, SZEP Card, vouchers for sports events, public transport contribution and many others. For more info get in touch with me today!
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Italia (Tutte le città)
Would you like to work for a progressive and ambitious company which is also one of the most successful within the UK construction and infrastructure industry? Broadhaven Construction Ltd. is an innovative and dynamic construction company based in Edgware, Greater London. We carry out design, engineering, property builds/maintenance and installation works across London, southern England and throughout the UK. Job brief: Broadhaven Construction is looking for an experienced Customer Service Manager to provide excellent customer service and to promote this idea throughout the organization. The goal is to keep the department running in an efficient and profitable manner, to increase customer satisfaction, loyalty and retention and to meet their expectations. Job Description: *Ensure accuracy of all customer details and all communication is correctly recorded *Manage escalations effectively and promptly *Engage the customer from when contracts are exchanged *Provide administrative support for the Department Responding to all customer communication *Gather site/sales paperwork *Liaise between sub-contractors and the division to ensure maintenance requests are carried out *Check invoices and forward for payment. *Arrange contract charges where necessary. *Be responsible for the final quality inspection of the project before it is handed over to the customer putting into place prior to the handover any remedial action that is required *Taking ownership of customers issues and following problems through to resolution Qualifications: *Proficiency in English *Strong client-facing and communication skills *It is essential that you come from a Construction background whether it be main build or homes. *You will have to be engaged with both internal and external customers. *Excellent knowledge of management methods and techniques *Working knowledge of customer service software, databases and tools *Awareness of industry’s latest technology trends and applications *Ability to think strategically and to lead *Advanced troubleshooting and multi-tasking skills *Customer service orientation There is an attractive remuneration package on offer for the right candidate not forgetting to mention outstanding career progression. If you share our value of doing what you say you will, to the best of your ability, every time, we want to hear from you.
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Italia (Tutte le città)
Would you like to work for a progressive and ambitious company which is also one of the most successful within the UK construction and infrastructure industry? Broadhaven Construction Ltd. is an innovative and dynamic construction company based in Edgware, Greater London. We carry out design, engineering, property builds/maintenance and installation works across London, southern England and throughout the UK. Job brief: Broadhaven Construction is looking to hire an experienced Design and Technical professional, one who fully appreciates the importance of such role in the overall design and delivery process of any project. A professional who recognizes the fact that his/her work and leadership will directly impact the success of a project and who's ultimately willing do all that is necessary to exceed a client's expectations. Job Description: *Lead the engineering team and collaborate with other departmental heads to ensure the risks below ground are identified and managed. *Develop and maintain working relationships with consultants and get 'buy-in' to the business objective *Manage the technical design process to ensure the best possible drainage, levels and foundation solutions are delivered in terms of best practice and value. *Value engineer designs where possible to help the business maintain a competitive edge. *Liaise with business development and estimating teams to discuss new tender information and formulate a win strategy. *Review tender information, carry out feasibility studies and highlight key constraints on potential new sites. *Help Produce detailed technical viability reports on potential new sites that cover areas such as drainage, foundations, services, ground conditions (geotechnical) and land negotiations *Assist in land acquisition by reviewing planning decisions, planning reports, legal agreements and providing feedback/collated information accordingly. *Review initial scheme design compliance to site specific constraints, opportunities and outline approved planning information. *Promote and act in accordance with Group values, systems, policies and procedures. Qualifications: *Experience within a Technical department of either a housing developer or contractor. *You will have experience of dealing with stakeholders from within Commercial, Operations and Land. *You will also demonstrate good management skills with consultants. *You will be able to demonstrate a mix of both Architectural and Engineering experience. * Have experience in a similar role, or as an Architectural Technician within Building and Construction * Have exposure to residential house building projects * Be able to review plans/housing layouts and pull out potential issues and costing *Strong IT skills in the use of CAD, Excel, Word, Photoshop *Strong written report writing skills *Strong communication skills with the ability to build effective working relationships both internally and externally. There is an attractive remuneration package on offer for the right candidate not forgetting to mention outstanding career progression. If you share our value of doing what you say you will, to the best of your ability, every time, we want to hear from you.
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Italia (Tutte le città)
Principal purpose of the position:build and manage relation with corporate clients so as to ensure optimum customer acquisition, retention and income generation maintain high professional standars to provide quality services and competitive pricing to clients identify and exploit cross selling opportunities that embed the bank and its products with customer needs ensure compliance to Know Your Customer (KYC) and Anti Money Laundering(AML) requirements in all dealings with existing and potential customers provide credit analylis with all relevant information to assist in the evaluation of credit risks review of loan documentation to ensure all terms and conditions are satisfied monitor corporate clients' performance and follow up any credit risk issues Prestigious International Bank2-3 years of experience in Relationship Management in CIBvery good writtend and spoken skills in english strong credit analysis, documentation and relationship management skills ability to assess customer needs and develop products that suits their needs deep understanding and knowledge of corporate banking products proven sales experience in client relationship role within corporate banking ability to work to deadlines with proven time management skills Our client is a Prestigious International Bank with local offices in MilanOttima opportunità di carriera.Salario da 40.000 €/anno a 45.000 €/anno
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Cuneo (Piemonte)
We are seeking a System Engineer with passion for technology and developing reliable, scalable state of the art software systems. The ideal candidate is motivated to help continue automating and building infrastructures with a strong desire to test, implement, change and growth. This person will have opportunities to experiment with and implement new technologies across entire architectures. Must be comfortable working in a fast-paced environment, be open-mind to find solution and try new technologies. Open position in Turin Responsibilities • Working with internal team and clients to gather requirements, prototyping, architecting, implementing/updating solutions, building and executing test plans, performing quality reviews, managing technical operations, and triaging and fixing operational issues • Enable our clients to adapt to changing needs, improve their time to live, and deliver better solutions • Keep the lights on (day-to-day administration) • Ability to recognize technical needs and recommend suitable technologies • A systematic problem-solving approach, coupled with a strong sense of ownership and drive • Be and work as part of the team and communicates to ensure the eco-efficiency and team wellness Qualifications • Experience and knowledge of Red Hat Linux environment. Solid understanding of networking and communication protocols • Experience of automating end-to-end deployment processes, configuration and knowledge of associated tools (Ansible) • Knowledge of Containers (Docker), Container Orchestration (Kubernetes) and possibly Openshift • Ability to code your way out of problems and automate using the shell and at least one system-scripting language (Python/Perl/Go/..) • Provision, deploying, maintaining data and web infrastructure (Hadoop/Spark/SQL/MySQL/MongoDB/ELK/Apache/.. etc.) • Degree in Computer Science or related fields may be helpful. But attitude and practical experience with the skills above are our priorities • The ideal profile will be involved full-time and he/she must have gained an experience of at least 2 years in this role. Good relational and team work skills, dynamic autonomy, flexibility and a great desire to get involved are fundamental requirements. The contractual hiring form, remuneration and any benefits will be discussed during the job interview and will be parameterized with the actual skills of the candidate. We are waiting for your applications!!
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Bergamo (Lombardia)
We are seeking a System Engineer with passion for technology and developing reliable, scalable state of the art software systems. The ideal candidate is motivated to help continue automating and building infrastructures with a strong desire to test, implement, change and growth. This person will have opportunities to experiment with and implement new technologies across entire architectures. Must be comfortable working in a fast-paced environment, be open-mind to find solution and try new technologies. Open position in Milan and Bergamo. Responsibilities • Working with internal team and clients to gather requirements, prototyping, architecting, implementing/updating solutions, building and executing test plans, performing quality reviews, managing technical operations, and triaging and fixing operational issues • Enable our clients to adapt to changing needs, improve their time to live, and deliver better solutions • Keep the lights on (day-to-day administration) • Ability to recognize technical needs and recommend suitable technologies • A systematic problem-solving approach, coupled with a strong sense of ownership and drive • Be and work as part of the team and communicates to ensure the eco-efficiency and team wellness Qualifications • Experience and knowledge of Red Hat Linux environment. Solid understanding of networking and communication protocols • Experience of automating end-to-end deployment processes, configuration and knowledge of associated tools (Ansible) • Knowledge of Containers (Docker), Container Orchestration (Kubernetes) and possibly Openshift • Ability to code your way out of problems and automate using the shell and at least one system-scripting language (Python/Perl/Go/..) • Provision, deploying, maintaining data and web infrastructure (Hadoop/Spark/SQL/MySQL/MongoDB/ELK/Apache/.. etc.) • Degree in Computer Science or related fields may be helpful. But attitude and practical experience with the skills above are our priorities • The ideal profile will be involved full-time and he/she must have gained an experience of at least 2 years in this role. Good relational and team work skills, dynamic autonomy, flexibility and a great desire to get involved are fundamental requirements. The contractual hiring form, remuneration and any benefits will be discussed during the job interview and will be parameterized with the actual skills of the candidate. We are waiting for your applications!!
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Firenze (Toscana)
Sono Italo-Americano ed eseguo traduzioni Inglese/Italiano e Italiano/Inglese di qualsiasi tema (anche giuridico). Direttamente on line ad un costo economico. Inviami un messaggio e ne parleremo. Alex I am Italian-American and I translate on line at a very cheap cost, any subject (also legal issues) from English into Italian and vice versa. If you're interested, please text me and we'll talk about it. Alex
1 €
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Bologna (Emilia Romagna)
Knet HR is a leading Recruitment Consulting Company that operates at a National and International level with specific divisions: - Head Hunting division - Temporary Management Division - Top Manager division - Middle Management Division - Professional Studies Division Our company, authorized to operate by the Italian Ministry of Labor, does not administer personnel, therefore the employment relationship is directly regulated between the client company / firm and our candidate. FIELD TECHNICIAN Report to: GM Europe Purpose of the role: the purpose of the Field Technician is to support the commercial operations department to implement the activities associated with project execution, delivery and customer support post project completion. This should be completed to a high standard in line with contractual obligations and with a focus on customer satisfaction. The role is based in Northern Italy and the focus will be on assisting local Italian clients. In addition to this, some travel may be required to other European countries to provide installation and service support. Key Responsibilities and Accountabilities • Ensure projects are installed and delivered on time in accordance with Company Standards and with a focus on customer satisfaction • Inquisitive mind, able to troubleshoot and diagnose problems. Able to think proactively about how to resolve/mitigate any potential issues during product installation, commissioning and support. • Documentation of all key data required for gate/meter selection, product installation and commissioning as agreed/signed by customer and/or engineering firm Technical Skills · Willingness to perform aspects of masonry work subsequent to proper training · Able to understand engineering data and plans/drawings · Mechanical and electrical skills as pertaining to but not limited to: o Assembly and disassembly of product o Replacement, programming and support of RTU, instrumentation, solar power systems and motor drives o Replacement of gearboxes o Steel cable tensioning and replacement IT Knowledge · Ability and experience with PLC, SCADA and RTU systems as it pertains to but not limited to: · Data table adjustment/entry · Knowledge of I/O as it pertains to floating point registers and digital points · Communication protocol knowledge Other Skills/Knowledge · Basic understanding of electronics · Knowledge of the agricultural irrigation industry · Occupational health and safety · Knowledge of control theory is beneficial · Strong customer service skills Language Skills: fluent in Italian and strong in English; other languages are beneficial (Spanish, French, Romanian, Arabic) Skills and Qualifications: technical trade qualification; valid driving licence; 2 + years of experience Attribute: Demonstrated effective matrix skills (crosses geography’s and departments) Demonstrated ability to work with all stakeholders (internal/external) Results oriented, motivated, reliable and trustworthy working style Excellent interpersonal skills. Able to communicate with ease at different levels and with people in different locations Excellent written and verbal communication skills Business minded, logical, analytical, good strategist and implementer Well organized, quick thinker Able to work independently and as part of a team Employment type · Full-time · Permanent contract · Salary will be discussed with the selected candidate · Benefits: Company car, PC, mobile phone, company credit card, tools, etc Starting date expected: mid January 2021 Location: Mantova – Bologna – Reggio Emilia The selection is open at both sexes of Art. 1 L. 903/77 Maximum confidentiality is guaranteed KNET HUMAN RESOURCES SRL: AUTORIZZAZIONE MINISTERIALE A TEMPO INDETERMINATO Prot. 39/0003074 / MA004.A003
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Ferrara (Emilia Romagna)
Knet HR is a leading Recruitment Consulting Company that operates at a National and International level with specific divisions: - Head Hunting division - Temporary Management Division - Top Manager division - Middle Management Division - Professional Studies Division Our company, authorized to operate by the Italian Ministry of Labor, does not administer personnel, therefore the employment relationship is directly regulated between the client company / firm and our candidate. FIELD TECHNICIAN – ITALIAN PLANTS WATER TREATMENT - FERRARA Report to: GM Europe Purpose of the role: the purpose of the Field Technician is to support the commercial operations department to implement the activities associated with project execution, delivery and customer support post project completion. This should be completed to a high standard in line with contractual obligations and with a focus on customer satisfaction. The role is based in Northern Italy and the focus will be on assisting local Italian clients. In addition to this, some travel may be required to other European countries to provide installation and service support. Key Responsibilities and Accountabilities • Ensure projects are installed and delivered on time in accordance with Company Standards and with a focus on customer satisfaction • Inquisitive mind, able to troubleshoot and diagnose problems. Able to think proactively about how to resolve/mitigate any potential issues during product installation, commissioning and support. • Documentation of all key data required for gate/meter selection, product installation and commissioning as agreed/signed by customer and/or engineering firm Technical Skills · Willingness to perform aspects of masonry work subsequent to proper training · Able to understand engineering data and plans/drawings · Mechanical and electrical skills as pertaining to but not limited to: o Assembly and disassembly of product o Replacement, programming and support of RTU, instrumentation, solar power systems and motor drives o Replacement of gearboxes o Steel cable tensioning and replacement IT Knowledge · Ability and experience with PLC, SCADA and RTU systems as it pertains to but not limited to: · Data table adjustment/entry · Knowledge of I/O as it pertains to floating point registers and digital points · Communication protocol knowledge Other Skills/Knowledge · Basic understanding of electronics · Knowledge of the agricultural irrigation industry · Occupational health and safety · Knowledge of control theory is beneficial · Strong customer service skills Language Skills: fluent in Italian and strong in English; other languages are beneficial (Spanish, French, Romanian, Arabic) Skills and Qualifications: technical trade qualification; valid driving licence; 2 + years of experience Attribute: Demonstrated effective matrix skills (crosses geography’s and departments) Demonstrated ability to work with all stakeholders (internal/external) Results oriented, motivated, reliable and trustworthy working style Excellent interpersonal skills. Able to communicate with ease at different levels and with people in different locations Excellent written and verbal communication skills Business minded, logical, analytical, good strategist and implementer Well organized, quick thinker Able to work independently and as part of a team Employment type · Full-time · Permanent contract · Salary will be discussed with the selected candidate · Benefits: Company car, PC, mobile phone, company credit card, tools, etc Starting date expected: mid January 2021 Location: Zona CENTO - FERRARA The selection is open at both sexes of Art. 1 L. 903/77 Maximum confidentiality is guaranteed KNET HUMAN RESOURCES SRL: AUTORIZZAZIONE MINI
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Lucca (Toscana)
Knet HR is a leading Recruitment Consulting Company that operates at a National and International level with specific divisions: - Head Hunting division - Temporary Management Division - Top Manager division - Middle Management Division - Professional Studies Division Our company, authorized to operate by the Italian Ministry of Labor, does not administer personnel, therefore the employment relationship is directly regulated between the client company / firm and our candidate. FIELD TECHNICIAN – ITALIAN PLANTS WATER TREATMENT - LUCCA - TOSCANA Report to: GM Europe Purpose of the role: the purpose of the Field Technician is to support the commercial operations department to implement the activities associated with project execution, delivery and customer support post project completion. This should be completed to a high standard in line with contractual obligations and with a focus on customer satisfaction. The role is based in Northern Italy and the focus will be on assisting local Italian clients. In addition to this, some travel may be required to other European countries to provide installation and service support. Key Responsibilities and Accountabilities • Ensure projects are installed and delivered on time in accordance with Company Standards and with a focus on customer satisfaction • Inquisitive mind, able to troubleshoot and diagnose problems. Able to think proactively about how to resolve/mitigate any potential issues during product installation, commissioning and support. • Documentation of all key data required for gate/meter selection, product installation and commissioning as agreed/signed by customer and/or engineering firm Technical Skills · Willingness to perform aspects of masonry work subsequent to proper training · Able to understand engineering data and plans/drawings · Mechanical and electrical skills as pertaining to but not limited to: o Assembly and disassembly of product o Replacement, programming and support of RTU, instrumentation, solar power systems and motor drives o Replacement of gearboxes o Steel cable tensioning and replacement IT Knowledge · Ability and experience with PLC, SCADA and RTU systems as it pertains to but not limited to: · Data table adjustment/entry · Knowledge of I/O as it pertains to floating point registers and digital points · Communication protocol knowledge Other Skills/Knowledge · Basic understanding of electronics · Knowledge of the agricultural irrigation industry · Occupational health and safety · Knowledge of control theory is beneficial · Strong customer service skills Language Skills: fluent in Italian and strong in English; other languages are beneficial (Spanish, French, Romanian, Arabic) Skills and Qualifications: technical trade qualification; valid driving licence; 2 + years of experience Attribute: Demonstrated effective matrix skills (crosses geography’s and departments) Demonstrated ability to work with all stakeholders (internal/external) Results oriented, motivated, reliable and trustworthy working style Excellent interpersonal skills. Able to communicate with ease at different levels and with people in different locations Excellent written and verbal communication skills Business minded, logical, analytical, good strategist and implementer Well organized, quick thinker Able to work independently and as part of a team Employment type · Full-time · Permanent contract · Salary will be discussed with the selected candidate · Benefits: Company car, PC, mobile phone, company credit card, tools, etc Starting date expected: mid January 2021 Location: Zona LUCCA - TOSCANA The selection is open at both sexes of Art. 1 L. 903/77 Maximum confidentiality is guaranteed KNET HUMAN RESOURCES SRL: AUTORIZZAZIONE MINISTERIALE A TEMPO INDETERMINATO Prot. 39/0003074 / MA004.A003
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