Business analyst process consultant
International Software House specialized in design, creation and programming IT software solutions. Clients include 190+ of the world's leading financial institutions, asset managers, insurance companies, pension funds, fund managers, wealth managers, sovereign wealth funds, banks, and asset servicers. 20+ offices around the world, and more than 1,600 employees with the reach and expertise to ensure global client coverage. Milan (Wagner) You're working at client premise and assist the client business lines. You're the partner for their day-to-day usage of the Software Application by managing their incidents and requests, on went live streams such as Risk Performance, Middle-Back Office, Investment Accounting, Front Office, etc. The crucial objective is for the client's business lines to adopt the recently delivered IT platform. You evangelize the change process by: answering their questions, implementing minor evolutions (implementation project remaining backlog items), solving incidents, handle the complex clients requirements and are the point of escalation for the client and training them. You manage clients evolutions requirements: raising enhancement requests to company headquarters in Copenhagen, testing and validating new modules, training client business users on these modules. You have excellent analytical skills and a strong ability to think abstractly. When others have already given up you get going and solve the "puzzle". As a team player you appreciate team accomplishments over personal accomplishments. We expect you to: - Have a Master degree in Economics, Finance, Mathematics - Have a first experience as a Business Analyst/Consultant within a financial software provider, a bank, an asset manager, an insurer, a consulting company - Have knowledge and strong interest for financial market and technology - Speak fluently Italian and English as well. (French is a plus).