Control room operator

Converger, società di consulenza informatica con trentennale esperienza nel settore, ricerca, per la propria sede di Napoli: IT CONTROL ROOM OPERATOR Risorse alla prima esperienza lavorativa fino ad un massimo di 2/3 anni di esperienza nella consulenza di progetti di Infrastructure Technology che verranno inseriti in un gruppo altamente specializzato in attivita’ di Control Room Operator, Scheduler e Sistemista Backup. Il candidato ideale dovrà avere i seguenti Skill • Diploma ad indirizzo informatico o affine • Comandi base dei linguaggi di scripting Shell su ambienti sia Linux che Windows • Nozioni database ed interrogazione SQL • Buona conoscenza della Lingua Inglese (B2) • Capacita’ di lavorare in Team • Passione per l'informatica, proattività, entusiasmo e forte disposizione a cogliere le sfide • Costituirà titolo preferenziale il possesso di certificazioni in corso. • È richiesta, inoltre, la disponibilità a lavorare su Turnazioni H24 Cosa offriamo • Una formazione professionale a tutto tondo • Un team di lavoro motivato in un ambiente di lavoro moderno e piacevole • Un contratto e una retribuzione commisurati all’ esperienza maturata. Gli interessati in possesso dei requisiti richiesti possono inviare il proprio CV indicando: Rif. CONTR.O. NA, attuale situazione contrattuale e retributiva ed autorizzazione ai dati personali ai sensi del D.lgs 196/03 Il presente annuncio è rivolto ad entrambi i sessi, ai sensi delle leggi 903/77 e 125/91, e a persone di tutte le età e tutte le nazionalità, ai sensi dei decreti legislativi 215/03 e 216/03.

Converger, società di consulenza informatica con trentennale esperienza nel settore ricerca, per la propria sede di Napoli: IT CONTROL ROOM OPERATOR Trattasi di una risorsa alla prima esperienza lavorativa fino ad un massimo di 2 anni di esperienza nella consulenza di progetti di Infrastructure Technology che verrà inserita in un gruppo altamente specializzato in attivita’ di Control Room Operator, Scheduler e Sistemista Backup. Requisiti: • Diploma ad indirizzo informatico o affine • Comandi base dei linguaggi di scripting Shell su ambienti sia Linux che Windows • Nozioni database ed interrogazione SQL • Buona conoscenza della Lingua Inglese (B2) • Capacità di lavorare in Team • Costituirà titolo preferenziale il possesso di certificazioni in corso. • È richiesta, inoltre, la disponibilità a lavorare su Turnazioni H24 Gli interessati in possesso dei requisiti richiesti possono inviare il proprio CV indicando: Rif. CONTR.O.NA, attuale situazione contrattuale e retributiva ed autorizzazione ai dati personali ai sensi del D.lgs 196/03 Il presente annuncio è rivolto ad entrambi i sessi, ai sensi delle leggi 903/77 e 125/91, e a persone di tutte le età e tutte le nazionalità, ai sensi dei decreti legislativi 215/03 e 216/03.

Società di vigilanza non armata con sede a Milano, ricerca risorse da inserire nel proprio organico per servizi di vigilanza non armata ricerca personale con MATURATA E COMPROVATA ESPERIENZA NELLA GESTIONE DI TELECAMERE ED ALLARMI (CONTROL ROOM) in Milano e provincia. Si richiede affidabilità e disponibilità per turni diurni, notturni e festivi. Requisiti essenziali: - patente b automunito Ottima propensione al lavoro di squadra ai rapporti interpersonali Puntualità Cosa offriamo: - iniziale contratto intermittente, a scopo assunzione a lungo termine full-time. Inviare c.v. dettagliato e correlato di foto

Hosco Night Room Service Chef de Rang Our jobs arent just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique ? with food and drinks on the side. Our Night room service chef de rang take the initiative and deliver a wide range of services to make sure that guests enjoy their meal. Whether setting tables, communicating with the kitchen, interacting and serving guests, or cleaning work areas and supplies, the Guest Service Expert makes transactions feel like part of the experience. No matter what position you are in, there are a few things that are critical to success ? creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. The Night room service chef de rang will be on their feet and moving around (stand, sit, or walk for an extended time; moving over sloping, uneven, or slippery surfaces), managing the menu (read and visually verify information), and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and 50 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Service Experts ? to get it right for our guests and our business each and every time. Working shift: 22.30 p.m ? 07.00 am - Work break: 2.30 a.m ? 3.00 a.m PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: 1 year related work experience. Supervisory Experience: No supervisory experience. License or Certification: None CRITICAL TASKS Safety and Security - Report work related accidents, or other injuries immediately upon occurrence to manager/supervisor. - Follow company and department safety and security policies and procedures to ensure a clean, safe, and secure environment. - Identify and correct unsafe work procedures or conditions and/or report them to management and security/safety personnel. - Use proper equipment, wear appropriate personal protective clothing (PPE), and employ correct lifting procedures, as necessary, to avoid injury. - Follow property specific procedures for handling emergency situations (e.g., evacuations, medical emergencies, natural disasters). - Follow policies and procedures for the safe operation and storage of tools, equipment, and machines. - Complete appropriate safety training and certifications to perform work tasks. Policies and Procedures - Protect the privacy and security of guests and coworkers. - Follow company and department policies and procedures. - Ensure uniform, nametags, and personal appearance are clean, hygienic, professional and in compliance with company policies and procedures. - Maintain confidentiality of proprietary materials and information. - Protect company tools, equipment, machines, or other assets in accordance with company policies and procedures. - Perform other reasonable job duties as requested by Supervisors. Guest Relations - Address guests service needs in a professional, positive, and timely manner. - Welcome and acknowledge each and every guest with a smile, eye contact, and a friendly verbal greeting, using the guests name when possible. - Anticipate guests service needs, including asking questions of guests to better understand their needs and watching/listening to guest preferences and acting on them whenever possible. - Thank guests with genuine appreciation and provide a fond farewell. - Actively listen and respond positively to guest questions, concerns, and requests using brand or property specific process (e.g., LEARN, PLEASED, Guest Response, LEAP) to resolve issues, delight, and build trust. - Engage guests in conversation regarding their stay, property services, and area attractions/offerings. - Provide assistance to individuals with disabilities, including assisting visually, hearing, or physically-impaired individuals within guidelines (e.g., escorting them when requested, using words to explain actions, writing directions on paper, moving objects out of the way, or offering access to Braille or TDD phones). - Assist other employees to ensure proper coverage and prompt guest service. Communication - Speak to guests and co-workers using clear, appropriate and professional language. - Discuss work topics, activities, or problems with coworkers, supervisors, or managers discreetly and quietly, avoiding public areas of the property. Working with Others - Support all co-workers and treat them with dignity and respect. - Develop and maintain positive and productive working relationships with other employees and departments. - Partner with and assist others to promote an environment of teamwork and achieve common goals. Quality Assurance/Quality Improvement - Comply with quality assurance expectations and standards. Physical Tasks - Read and visually verify information in a variety of formats (e.g., small print). - Stand, sit, or walk for an extended period of time or for an entire work night shift. - Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and objects weighing in excess of 50 pounds with assistance. - Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. - Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. - Reach overhead and below the knees, including bending, twisting, pulling, and stooping. General Food and Beverage Services - Maintain cleanliness of work and guest areas by clearing, collecting and returning food and beverage items to proper area. - Maintain cleanliness of work areas throughout the day, practicing clean-as-you-go procedures. - Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen. - Set tables according to type of event and service standards, including types of linens, glassware, plate/chinaware, and silver/flatware, ensuring all supplies meet quality standards. - Pick-up trays and clean tables as needed to ensure a clean dining area. - Follow appropriate procedures for serving alcohol (e.g., TIPs (Training for Intervention Procedures), CARE (Control Alcohol Risks Effectively)). - Thank every guest upon departure, invite them to return, and wish them a fond farewell. - Retrieve and deliver food and beverage orders in a timely manner. - Perform other reasonable duties as requested. Assists Management - Communicate with guests, other employees, or departments to ensure guest needs are met. Closing - Complete closing duties, including storing all reusable goods, breaking down goods, cleaning all equipment and areas, returning equipment to proper locations, locking refrigerators, restocking items, turning off lights, locking doors, and completing daily cleaning checklist. Beverage/Coffee Cart - Inspect the cleanliness and presentation all china, glass, and silver prior to use. Cash/Bank Handling - Record transaction in MICROS system at time of order. - Process all payment methods in accordance with Accounting procedures and policies. - Follow property control audit standards and cash handling procedures (e.g., blind drops). - Count bank at end of night shift, complete designated cashier reports, resolve any discrepancies, drop off receipts, and secure bank. - Obtain assigned bank and ensure accuracy of contracted monies, obtaining change required for expected business level, and keeping bank secure at all times. - Transport bank to/from assigned workstation, following security procedures. - Set up and organize cashier workstation with designated supplies, forms, and resource materials; and maintain cleanliness of workstation at all times. Steps of Service - Present physical and accurate check and process payment, adhering to all cash handling and credit policies/procedures including added and received gratuity. - Check in with guests to ensure satisfaction with each food course and/or beverages. - Answer questions on menu selections, and check with kitchen staff whenever additional clarification is necessary. - Communicate with the kitchen regarding the length of wait for food items, recook orders, and product availability. CRITICAL COMPETENCIES Interpersonal Skills - Customer Service Orientation - Team Work - Interpersonal Skills - Diversity Relations Communications - Communication - Listening - English Language Proficiency Personal Attributes - Dependability - Presentation - Positive Demeanor - Integrity - Safety Orientation - Stress Tolerance - Adaptability/Flexibility Organization - Multi-Tasking Personal Attributes - Information Retention PREFERRED QUALIFICATIONS Education High school diploma or G.E.D. equivalent. Related Work Experience At least 1 year of related work experience. Supervisory Experience No supervisory experience. License or Certification None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brands unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. Be where you can do your best work,​ begin your purpose, belong to an amazing global​team, and become the best version of you. Westin Excelsior Rome Settore: Altro Ruolo: Altro

Converger, società di consulenza informatica con trentennale esperienza nel settore ricerca, per la propria sede di Napoli: NEODIPLOMATI IN INFORMATICA da avviare all' attività lavorativa di IT CONTROL ROOM OPERATOR Trattasi di una risorsa alla prima esperienza lavorativa fino ad un massimo di 2 anni di esperienza nella consulenza di progetti di Infrastructure Technology che verrà inserita in un gruppo altamente specializzato in attivita’ di Control Room Operator, Scheduler e Sistemista Backup. Requisiti: • Diploma ad indirizzo informatico o affine • Comandi base dei linguaggi di scripting Shell su ambienti sia Linux che Windows • Nozioni database ed interrogazione SQL • Buona conoscenza della Lingua Inglese (B2) • Capacità di lavorare in Team • Costituirà titolo preferenziale il possesso di certificazioni in corso. • È richiesta, inoltre, la disponibilità a lavorare su Turnazioni H24 Gli interessati in possesso dei requisiti richiesti possono inviare il proprio CV indicando: Rif. CONTR.O.NA, attuale situazione contrattuale e retributiva ed autorizzazione ai dati personali ai sensi del D.lgs 196/03 Il presente annuncio è rivolto ad entrambi i sessi, ai sensi delle leggi 903/77 e 125/91, e a persone di tutte le età e tutte le nazionalità, ai sensi dei decreti legislativi 215/03 e 216/03.

Converger, società di consulenza informatica con trentennale esperienza nel settore, ricerca, per la propria sede di Napoli: IT SYSTEM ADMINISTRATOR JUNIOR Ricerchiamo candidati con esperienza minima nella consulenza di progetti di Infrastructure Technology che verranno inseriti in un gruppo altamente specializzato in attivita’ di Control Room Operator e Sistemi. SKILL. Diploma di informatica e/o Laurea Triennale in Informatica. Comandi base dei linguaggi di scripting Shell su ambienti sia Linux che Windows. Esecuzione dell'attività di gestione: creazione consumer, backup & ripristino, arresto e riavvio. Nozioni database ed interrogazione SQL. Buona conoscenza della Lingua Inglese (B2) · Costituirà titolo preferenziale il possesso di certificazioni in corso · È richiesta, inoltre, la disponibilità a lavorare su Turnazioni H24. Gli interessati in possesso dei requisiti richiesti possono inviare il proprio CV indicando: Rif. SYST/AD/NA, attuale situazione contrattuale e retributiva ed autorizzazione ai dati personali ai sensi del D.lgs 196/03 Il presente annuncio è rivolto ad entrambi i sessi, ai sensi delle leggi 903/77 e 125/91, e a persone di tutte le età e tutte le nazionalità, ai sensi dei decreti legislativi 215/03 e 216/03.

Tecnico centrale operativa/sala telecontrollo – Impianti termici e condizionamento Il Gruppo Internazionale Rekeep, leader in Italia nel settore dell'Integrated Facility Management con 80 anni di esperienza, 28.000 dipendenti e oltre 1 miliardo di fatturato, ha l'opportunità di inserire in una società del Gruppo un Tecnico della centrale Operativa_Control Room. La risorsa supporterà nella gestione degli impianti termici, di condizionamento e frigoriferi, attraverso un controllo da postazione remota (sala telecontrollo). Dovrà inoltre ottimizzare i consumi energetici per diversi impianti presenti all'interno dell'area Emilia Romagna, per clienti sia pubblici che privati. La risorsa verrà inserita all'interno di un team e risponderà direttamente al Control Room Manager. Principali Attività - Assicura la corretta programmazione del rilievo delle letture e gestisce gli inserimenti a sistema utilizzando il Software Gestionale Gescal New; - Gestione dei rapporti con i clienti e con il gruppo operativo; - Assicura la corretta gestione delle variazioni di orario degli impianti imputando i dati a sistema (Gescal New) e aggiornando i software di Telecontrollo; - Assicura la regolazione degli impianti mediante Telecontrollo su indicazione del Tecnico Energia e/o del Tecnico Ottimizzatore; Si richiede: - Diploma tecnico e/o termotecnico e/o elettrotecnico; - Dimestichezza utilizzo pc, pacchetto Office; - Costituisce titolo preferenziale conoscenza dei sistemi di telecontrollo: Coster, Intellienergy, Siemens, Johnson Controls o Honeywell; - Preferibile la conoscenza tecnica degli impianti termici; Si offre: - Formazione professionale - Lavorare per un'azienda leader di settore - L'inquadramento e la retribuzione saranno commisurati alle capacità ed esperienze maturate. - Mensa aziendale - Navetta aziendale Settore: Servizi Ruolo: Facility management/Manutenzione/Pulizie

Il candidato sarà coinvolto nelle seguenti attività:La attivazione e configurazione di servizi di ricezione, trattamento e ritrasmissione segnali audio/video e dati La installazione e configurazione degli apparati necessari e la loro gestione/manutenzione, che includono apparati interni al centro di trasmissioni e apparati esterni di trasmissione in IP e radiofrequenze Il controllo visivo e strumentale da sala MCR (monitor and control room) dei servizi attivi La analisi e segnalazione di qualsiasi tipo di disservizio, la soluzione degli stessi e l'assistenza ai clienti utilizzatori del servizio Attività di reporting riguardante i servizi gestiti Junior Broadcast Specialist - Milano SudAzienda Italiana - Settore broadcasting televisivoIl candidato ideale possiede le seguenti competenze:Buona conoscenza di Windows, del pacchetto Office, dei normali software e accessori per connessione locale e remota Buona conoscenza dei principi di networking Conoscenza delle tecniche di compressione A/V in ambito televisivo Azienda italiana di servizi di telecomunicazioni dedicata al settore del broadcast radiotelevisivo specializzata nei servizi di:TeleportoOutside BroadcastSystem IntegrationSi offre:Contratto a tempo IndeterminatoRal commisurata all'esperienzaFormazione interna

Il ruolo di Operatore Di Trasmissioni Dati/Audio/Video comprende, a titolo esemplificativo:La attivazione e configurazione di servizi di ricezione, trattamento e ritrasmissione segnali audio/video e dati;La installazione e configurazione degli apparati necessari e la loro gestione/manutenzione, che includono apparati interni al centro di trasmissioni e apparati esterni di trasmissione in IP e radiofrequenze;Il controllo visivo e strumentale da sala MCR (monitor and control room) dei servizi attivi;La analisi e segnalazione di qualsiasi tipo di disservizio, la soluzione degli stessi e l'assistenza ai clienti utilizzatori del servizio;Attività di reporting riguardante i servizi gestiti. Realtà leader di settore Ruolo dinamico e ottime opportunità di carrieraIl ruolo di Operatore Di Trasmissioni Dati/Audio/Video prevede competenze professionali nei seguenti ambiti:Buona conoscenza di Windows, del pacchetto Office, dei normali software e accessori per connessione locale e remota;Buona conoscenza dei principi di networking;Conoscenza delle tecniche di compressione A/V in ambito televisivo. Realtà italiana di servizi di telecomunicazioni dedicata al settore del broadcast radiotelevisivo. Inserimento come Operatore Di Trasmissioni Dati/Audio/Video ma ottime possibilità di crescita e responsabilità di area.Salario da 19.000 €/anno a 25.000 €/anno

IG SAMSIC HR Filiale di Vimercate per azienda cliente ricerchiamo: ADDETTI AL PORTIERATO - HOTEL MILANO Mansioni: -presidio control room dell'albergo -controllo accessi personale, controllo mezzi e fornitori in ingresso/uscita -monitoraggio dei sistemi di video sorveglianza e sistemi antincendio -eventuale attività di supporto alla sicurezza negli eventi o in presenza di ospiti Vip. Requisiti: - disp a lavorare su turni - Livello inglese B - uso Pc (office e posta elettronica, minimo excel) - massima riservatezza Sede di lavoro: Hotel in zona Duomo Orario di lavoro: T 40 h sett. su tre turni (07:00-15:00, 15:00-23:00, 23:00-07:00) a rotazione dal lunedì alla domenica 5+2

Società di vigilanza non armata con sede a Milano, ricerca risorse da inserire nel proprio organico per servizi di vigilanza non armata / portierato / control room, in Milano e provincia. Si richiede affidabilità e disponibilità per turni diurni, notturni e festivi. E' titolo preferenziale un'esperienza lavorativa maturata in analoghe posizioni. Requisiti essenziali: - patente b automunito - ottima propensione al lavoro di squadra e ai rapporti interpersonali - puntualita’. Cosa offriamo: - iniziale contratto intermittente, a scopo assunzione a lungo termine, full-time. Inviare c.v. dettagliato e correlato di foto.

Hosco What will be your mission? As a Pastry Chef, you will report to the F&B Manager and will be responsible for ensuring the pastry service, from preparation to confection and coordination of the service with room teams, complying with internal standards and procedures in order to guarantee a quality service and excellence, exceeding customer expectations. What will you do? - Recipe development, staff management, quality control and innovation in the creation of new pastry products. - Must be aware of industry trends and customer preferences to develop new and unique products that appeal to customers and differentiate the restaurant from its competitors. - Check the stock of bakery ingredients, the quality of materials and the condition of equipment. - Maintain a clean and tidy workplace and comply with quality and safety standards. - Maintain a professional, positive and friendly attitude towards team members at all times.What are we looking for? - Professional experience in similar roles. - Minimum 12. year of schooling and/or Professional Course adapted to the role (preferred) - Knowledge of Hazard analysis and critical control points (HACCP), hygiene and safety standards. - Genuine smile - Customer orientation - Passion for service - Professional attitude - Teamwork - Leadership - Creativity and ability to innovate - Time flexibilityWhy choose us? At Minor Hotels Europe & Americas we are committed to shaping exciting careers worldwide and cross-cultural experiences. Our journey is fuelled by the passion and dedication of our incredible teams, who also enjoy inspiring and exclusive benefits such as: - Worldwide experience ? diversity of 150 different nationalities. - Career development opportunities full of national and international challenges. - Wide range of training programmes to enhance your skills. - Wellbeing initiatives, including flexible working conditions. - Team member recognition programmes, including Memorable Dates. - Ability to make a difference through our sustainability programme and volunteering initiatives. - Team member rates and promotions, offering discounted rates in our hotels around the world and exclusive benefits through our corporate loyalty programme. Minor Hotels - Southern Europe Settore: Altro Ruolo: Altro

Hosco Job title: Restaurant Supervisor Reports directly to: Food & Beverage Manager Direct Reports: Overall Job Purpose The Restaurant Supervisor daily restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. The position ensures the food and beverage/culinary operation meets the brands target customer needs and satisfaction, ensures employee satisfaction. Areas of responsibility include Restaurants,Room Service and banqueting Determines training needed to accomplish goals, then implements plan. Competencies ? Great Organizational skills ? Passion, Love for Cooking ? Attention to detail ? Customer service-oriented ? Problem solver ? Positive approach Qualifications, Skills & Experience ? Fluent in both English and Italian ? Strong understanding of culinary, food and beverage ? Internationally experienced ? Affinity with a more refined lifestyle Candidate profile Education and Experience Minimum 2-years experience in similar role in comparable property with sizeable rooms and meeting spaces. Preferred: ? Has demonstrated the ability to always work on behalf of Guests ? Has demonstrated the ability to work with other Team Members ? Successful track record of working in a collaborative/matrixed environment Principal Accountabilities ? Processes food and beverage invoices. ? Checks daily purchase to various kitchen, bar and store. ? Checks invoices for acknowledgement of receipt of goods. ? Checks arithmetic accuracy. ? Checks unit cost to ensure that they are charged as per contract price. ? Processes store requisition. ? Checks all store requisitions have been properly approved by authorised person. ? Checks on outlets requisition and keeping stock above par. ? Calculates potential food and beverage cost of various outlets and overall cost of sales so that immediate action on cost control can be taken. ? Controls menu costing and pricing ? Keys in computer on daily receiving function. ? Helps to check and match invoices or delivery order with purchase order or purchase requisition. ? Spot checks on receiving of goods to ensure that they are in accordance with the specification set by Management ? Controls inventory of Store items. ? Random checks of store level as to control losses, spoilage, damage and obsolescence. Carries out monthly stock take of store ? Reports discrepancies to Director of Finance. ? Controls inventory in food and beverage outlets. ? Random checks of par stock level. ? Spot checks on portion and wastages. ? Prepares and report the interim weekly and the monthly F&B Costs ? Controls and re-costs House Charge ? Posts on a monthly into the General Journal all F&B Adjustments ? Process and post all Goods Received without invoice accrual ? Schedule periodic spot checks of bars and kitchen areas to check on the proper usage and storing of raw materials ? Demonstrate Awareness of HACCP policies and procedures and ensure all procedures are conducted safely and within HACCP guidelines and ensure direct reports do the same. ? Prepares Monthly and Annual VAT declarations ? Prepares VAT monthly payments ? Processes self billing invoices ? Prepares the self-consumption VAT computation ? Maintain updated and files all VAT registers (Sales, Purchase, Self Billing and Intrastat) on a monthly basis ? Implement and maintain all fiscal reports required by existing fiscal laws and new laws (any type) ? Maintain controls on City Tax and prepare the quarterly payments to the municipal bank ? Resolve small issue on tax claims with tax office ? Assist appointed consultant in resolving tax claims ? Liaise with SIAE for monthly and extraordinary payments CARDO ROMA, AUTOGRAPH COLLECTION Settore: Altro Ruolo: Altro

Hosco JOB SUMMARY Milan, a city of rich history, breathtaking architecture, and a world-leading fashion and design scene, sets the perfect stage for your professional growth. At our exceptional properties ? Sheraton Milan Malpensa, Sheraton Milan San Siro, and The Westin Palace, Milan ? youll have the opportunity to showcase your sales expertise and make a meaningful impact, driving our business to new heights. Responsible for proactively soliciting and managing group/catering-related opportunities. Manages group/catering opportunities not handled by the Event Booking Center. Actively up-sells each business opportunity to maximize revenue opportunity. Achieves personal and team related revenue goals. Ensures business is turned over properly and in a timely fashion for proper service delivery. Responsible for driving customer loyalty by delivering service excellence throughout each customer experience. Provide service to our customers in order to grow share of the account on behalf of the company. CANDIDATE PROFILE Education and Experience ? 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; ? 3 years experience in the sales or related CORE WORK ACTIVITIES Understanding Markets & Maximizing Revenue ? Identifies new group/catering business to achieve personal and property revenue goals. ? Understands the overall market - competitors strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them. ? Closes the best opportunities for the property based on market conditions and property needs. ? Monitors same day selling procedures to maximize room revenue and control property occupancy. ? Gains understanding of the propertys primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event. Conducting Daily Sales Activities ? Responds to incoming group/catering opportunities for the property that are outside parameters of the Event Booking Center. ? Uses negotiating skills and creative selling abilities to close on business and negotiate contracts. ? Uses sales resources and administrative/support staff effectively. ? Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence). Providing Exceptional Customer Service ? Supports the companys service and relationship strategy, driving customer loyalty by delivering service excellence throughout each customer experience. ? Services our customers in order to grow share of the account. ? Executes and supports the companys Customer Service Standards and propertys Brand Standards. ? Provides excellent customer service consistent with the daily service basics of the brand. ? Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event. ? Partners with Event Management and/or Operations in providing a customer experience that exceeds the customers expectations. ? Sets a positive example for guest relations. ? Interacts with guests to obtain feedback on product quality and service levels. ? Attends pre- and post-convention meetings to understand group needs, obtain feedback on quality of product (e.g., rooms, meeting facilities and equipment, food and beverage), service levels and overall satisfaction. ? Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event. ? Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to the company. Building Successful Relationships ? Works collaboratively with off-property sales channels (e.g., Event Booking Center, Market Sales, Strategic Accounts) to ensure sales efforts are coordinated, complementary and not duplicative. ? Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include sales calls, entertainment, FAM trips, trade shows, etc. ? Develops relationships within community to strengthen and expand customer base for group/catering sales opportunities. ? Manages and develops relationships with key internal and external stakeholders. ? Provides accurate, complete and effective turnover to Event Management. Additional Responsibilities ? Utilizes intranet for resources and information. ? Conducts site inspections. ? Creates contracts as required. ? Participates in and practices daily service basics of the brand. Marriott International is committed to set science-based emissions reduction targets to reduce our carbon footprint dramatically by 2030, resulting in the development of Marriotts Climate Action Program (CAP), a comprehensive approach to reduce our carbon footprint and enable climate-smart growth and decision making. Our work to reduce Marriotts global carbon, water, and waste footprints, among other sustainability efforts, is the foundation of Serve 360s Sustain Responsible Operations coordinate At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brands unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. Be where you can do your best work,​ begin your purpose, belong to an amazing global​team, and become the best version of you. The Westin Palace Milan Settore: Altro Ruolo: Altro

The One Aldwych is London’s Contemporary English Luxury Hotel. For over a century it has welcomed Heads of State, Presidents, World Leaders and Royalty. We aim to set ourselves apart from others with a level of service and attention to detail that is second to none and an atmosphere that can only be described as a home-from-home. We put the guest at the heart of everything we do. One Aldwych Hotel is currently looking to recruit qualified staffs to join a well-established and award winning team at the One AldwychHotel . Job Position: Receptionist Receiving and registering guests as they arrive. Control advance booking and reservations. Receive mails and direct them to the guests in the hotel. Receive the payment for accommodation. Allocation of rooms. Compilation of guest bills. Storage of records. Handling of client taxi requests. Safe keeping of client valuables. Handle guest requests like providing extra beddings or offering a certain kind of food. If you have a passion for challenge and achievement, and a desire to make your career with a company that embraces excellence, then consider what One Aldwych has to offer. Since opening in 1841, One Aldwychis renowned for its service, style and elegance. We provide our guests with a truly memorable experience through personal care and attention to detail. Attracting a dedicated and diverse workforce is one of the keys to our success. We are proud to offer a competitive compensation and benefit plan which includes: Benefits Meals on Duty Childcare vouchers On the job training Discounted gym rates Uniform and uniform care Excellent employee recognition programme Preferential room rates for yourself and family Opportunities for promotion and transfer within the Company If you would like to join the One Aldwychteam, we would love to hear from you! Send in your CV.