Customer experience trainee

Per Gruppo multi brand in forte espansione nel settore FASHION a livello World Wide, nell'ottica di ottimizzare la customer experience, ricerchiamo: CUSTOMER CARE - SNEAKERS - DOLO La risorsa inserita nel team di back & front office commerciale avrà il compito di gestire relazioni con i clienti canale retail - nazionali ed internazionali - e garantirne la soddisfazione. Il focus sarà posto sull'assistenza post-vendita, rilevazione delle esigenze dei clienti e definizione delle azioni necessarie per migliorare la CUSTOMER EXPERIENCE in collaborazione con il team di riferimento. Fondamentale la collaborazione con tutto il team commerciale durante i periodi di campagna vendita. E' necessaria l'ottima conoscenza della lingua inglese. Completano il profilo: precisione, proattività, capacità di svolgere le proprie mansioni con alti standard qualitativi e attitudine al cambiamento. COMPITI E RESPONSABILITA':. gestire relazioni con i clienti canale retail nazionali ed internazionali tramite contatto mail, web, telefonate. gestire l'assistenza post-vendita, rilevare le esigenze dei clienti e definire, in collaborazione con il team di riferimento, le azioni necessarie per migliorare la customer experience. gestire cambi merce e riassortimenti, reclami, resi. gestire l'evasione di ordini e spedizioni, solleciti pagamenti. collaborare a stretto contatto con tutto il team commerciale durante i periodi di campagna vendita SEDE DI LAVORO: DOLO COSA OFFRIAMO: Contratto a Tempo Indeterminato - RAL orientativa 35.000 I dati saranno trattati e conservati esclusivamente per finalità di selezioni presenti e future, garantendo i diritti di cui al GDPR 679/2016. Gli interessati/e sono invitati a leggere sul sito l'informativa sulla Privacy GDPR 679/2016. La ricerca è rivolta a persone di entrambi i sessi L.903/77. MODULO Group Autorizzazione Ministero del Lavoro e della Previdenza Sociale ai sensi GDPR 679/2016: PROT. 39/001298/MA004.A003.

Descrizione Are you always the local guide, restaurant-picker and hotel connoisseur in your friend circle? Is traveling in your blood? Feels like you and Majorel should have a talk! Is traveling what makes you talk? And on top of that, you love to help people out? Let’s combine spirits and join our team as a travel and tourism success agent! Who we are: We’re Majorel. We design, deliver and differentiate customer experience on behalf of some of the world’s most respected brands. At Majorel we serve customers accross the world. We support them at any time, through every device and in the manner they expect from their brands. We speak their language wherever they are and whatever their culture. At Majorel we combine the best of people, technology and innovation to deliver real value to our clients. We are committed and we believe in equal opportunities between men and women. In the same way, our offered positions are open to people with disabilities. We ensure compliance and all prevention regulations are met, guaranteeing the care for our people’s health and safety both at our facilities and teleworking. Our mission: We create amazing customer experiences that people value and we are proud of. By combining talent, data, and technology. We deliver real impact for our partners. We are driven to go further. Your Responsibilities: •Providing superb support the way you would want to be treated during your vacation! •Inform your customers about the products and services the project provides, and make sure this also includes their policies and processes in a friendly manner •Be aware of current traveling destinations and holiday trends •Evaluate problems and complaints of the callers and provide proper solutions to them (chat, e-mail, phone calls) Your profile: •Excellent communication skills & high focus on customer satisfaction •Excellent language skills (at least C1) in Italian and English, both spoken and written •Customer service-orientated and a high focus on customer satisfaction •Strong administration and organization skills •Keen eye for detail to ensure high accuracy •Very good PC skills •Availability to work on shifts •Team work •A previous experience in Customer Service or similar business is a plus (B2B) Our offer: •Starting paid training path •Continuous improvement and product training •Modern and multinational working environment at an attractive location in Milan with good public transport connection •Excellent reputation as responsible employer •Welcoming and inclusive environment •Shift system (from Monday to Sunday from 7am to 11 pm; festivities included) •Work is performed in our facilities and in teleworking •Belonging to a great international company where you will constantly be learning

At Cross Border Talents We are recruiting Customer Service Representatives for the German Team to work across different locations: in Portugal, Greece, Malta or Bulgaria. Relocation is mandatory! Our mission is to connect the Best Promising Talent with Top Employers. Our clients are leading companies within customer experience journey! Please be aware that in order to apply for this position, you should have an EU passport / ID! Your Role: Engaging with Customers: Interact seamlessly with German-speaking customers, ensuring inquiries are addressed with excellence and satisfaction. Leveraging Language Skills: Utilize fluent German skills to facilitate clear and effective communication, fostering positive interactions. Requirements: Native or Fluent in German English B2 level EU Passport or valid Permit to Stay in Portugal, Greece, Malta or Bulgaria Ability to deal with sensitive content What we offer: Competitive Salary Recognition: Reap the rewards of a competitive salary aligned with your role and expertise. Assistance with relocation International Atmosphere Experience (some benefits may change based on the country) Feel free to apply even if you don’t meet all the requirements, we may have some other open positions that suit you best (as long as you have an EU passport or local Residence Card).

Per una nostra azienda partner operante nel settore dei servizi siamo alla ricerca di ADDETTI/E AL CUSTOMER SERVICE. Le risorse dovranno garantire la soddisfazione della clientela, rispondendo e curando in modo compiuto, accogliente e risolutivo, le richieste in entrata dei clienti, offrendo la migliore Customer Experience e mantenendo alti i livelli di fidelizzazione. Nel dettaglio, si occuperanno delle seguenti attività: - ricezione delle telefonate da parte di clienti e utenti - erogazione puntuale delle informazioni - analisi e risoluzione delle richieste - reindirizzare i ticket non risolti al successivo livello di assistenza COSA RICHIEDIAMO? - Ottima conoscenza della lingua italiana e tedesca, sia scritta che parlata - Flessibilità oraria COSA OFFRIAMO? - Inquadramento: inserimento tramite contratto di somministrazione della durata iniziale di due mesi con possibilità di proroga – CCNL Turismo – IV livello. - Full time 5 giorni a settimana - 40 ore settimanali lavorabili su turni variabili in fascia oraria compresa tra le 7:00 e le 23:00 dal lunedì alla domenica, festivi compresi - Sede di lavoro: Monza Settore: Telemarketing/Call center Ruolo: Customer Service Tipo di occupazione: Contratto a tempo determinato

I. K. Hofmann GmbH Per una nostra azienda partner operante nel settore dei servizi siamo alla ricerca di ADDETTI/E AL CUSTOMER SERVICE. Le risorse dovranno garantire la soddisfazione della clientela, rispondendo e curando in modo compiuto, accogliente e risolutivo, le richieste in entrata dei clienti, offrendo la migliore Customer Experience e mantenendo alti i livelli di fidelizzazione. Nel dettaglio, si occuperanno delle seguenti attività: - ricezione delle telefonate da parte di clienti e utenti - erogazione puntuale delle informazioni - analisi e risoluzione delle richieste - reindirizzare i ticket non risolti al successivo livello di assistenza COSA RICHIEDIAMO? - Ottima conoscenza della lingua italiana e tedesca, sia scritta che parlata - Flessibilità oraria COSA OFFRIAMO? - Inquadramento: inserimento tramite contratto di somministrazione della durata iniziale di due mesi con possibilità di proroga – CCNL Turismo – IV livello. - Full time 5 giorni a settimana - 40 ore settimanali lavorabili su turni variabili in fascia oraria compresa tra le 7:00 e le 23:00 dal lunedì alla domenica, festivi compresi - Sede di lavoro: Monza Settore: Telemarketing/Call center Ruolo: Customer Service Tipo di occupazione: Contratto a tempo determinato

Are you: passionate about managing teams? Leading people within a growing project and company? Excited to provide exceptional customer service by motivating your team? If your answer is Yes, then Apply now! For our business in Milan we are currently looking for a Team Manager (male/female), for our e-commerce partner. You’ll join a well-established and high performing project looking to achieve success on our long term strategy. As a Team Manager you’ll be responsible for leading your team to deliver exceptional support to the clients. You will do this by motivating and leading from the front, developing effective measures of coaching, supervision and training regarding the development of your staff. Ensuring optimal compliance with agreements while always putting people first and performing the necessary day to day tasks. Requirements: • Excellent language skills in Italian (C2) and English (C1) • Work experience in team management, ability to motivate and coach team members • Knowledge and experience in customer service (preferably in Outsourcing companies) • Strong administration and organization skills • Very good PC skills - proficiency in the use of Microsoft Office (especially Excel) • Very good analytical skills, productivity with a keen eye for detail • Excellent communication skills & high focus on customer satisfaction • Availability to work on shifts, 5 days a week, Monday to Sunday, 8 a.m. to 10 p.m. Offer: • Excellent reputation as responsible employer; • Modern working environment at an attractive location in Milan with good public transport connection; • A welcoming and inclusive environment; • A team ready to help you develop and grow; • A multinational environment, different nationalities and cultures to work every day. Join us in a vibrant, multi-cultural city center environment. Explore your career possibilities and work on your Personal Development. Above all, enjoy the experience of working with highly prestigious brands! At Majorel, we guarantee compliance with preventive regulations to ensure the care for the safety and health of workers in our facilities or in teleworking. This job opportunity is addressed to both sexes, in accordance with Laws 903/77 and 125/91.

JYSK è una catena retail internazionale, parte del gruppo danese Lars Larsen,specializzata nell'arredamento sleeping & living in stile scandinavo. JYSK è cresciuta rapidamente nel corso degli anni, dal primo negozio in Danimarca nel 1979 a oltre 2,800 negozi oggi in tutto il mondo. Per poter garantire e supportare la crescita futura, abbiamo bisogno dei migliori collaboratori. Descrizione del lavoroSei disposto a fare il possibile per una vendita' Ti piace lavorare in un ambiente dinamico ricco di sfide' E ti entusiasma lavorare in un team' Allora potresti essere proprio il/la candidato/a che stiamo cercando! Metterai impegno e dedizione, e...o esperienza nel realizzare eccellenti risultati di vendita nel tuo teamo capacità di creare spirito di squadra attraverso una guida energica e motivanteo un eccellente servizio al clienteo voglia di sfidare e sviluppare te stesso per diventare un/una grande Store Managero responsabilità nel rendere il negozio sempre attraenteo intenso lavoro di squadrao capacità di prendere decisioni indipendenti in un ambiente fortemente dinamico Avrai numerose opportunità e noi offriremo...o una formazione di eccellenza sulla leadership e l'opportunità di lavorare in diversi store e contesti.o opportunità di sviluppo con l'obiettivo di diventare uno/una Store Manager dopo un intenso periodo di formazioneo la possibilità di competere, vincere e celebrare eccellenti performanceo bonus per premiare i grandi risultati di venditao una grande cultura aziendaleo strutture e strumenti che ti consentiranno di raggiungere eccellenti risultatio benefit, scontistica dipendenti e tante iniziative QualificheSiamo alla ricerca di collaboratori con una forte passione per la vendita e il mondo Retail e con: - attitudine commerciale "customer first"- attitudine al lavoro di squadra- attitudine al lavoro in contesti dinamici e sfidanti- flessibilità al lavoro su turni, nei giorni festivi e nei fine settimana- disponibilità a trasferte- esperienza pregressa nel settore retail- attitudine alla leadership e a ruoli gestionaliPer info e candidature: https://jobs.smartrecruiters.com/JYSK/743999710058633-store-manager-trainee-roma-castelromano'trid=aafc5da6-591c-478d-abfa-e15ad485ca30 Clicca sul link sottostante "sito web" per inviarci la tua candidatura.

About us Madico is one of the world’s leading manufacturers of innovative window film, coating, metallizing and laminate solutions. Headquartered in Tampa Bay, Florida, Madico, Inc. innovates, manufactures, and distributes a broad range of protective, functional and decorative materials-based solutions including films, coatings and laminates for various industries worldwide from automotive and architecture to healthcare and aerospace. ProtectionPro, the device protection division of Madico, is the global-leader in on-demand device screen protection. We are present in over 146 countries around the world offer premium level support and assistance to our clients and distributors around the clock. Job Description Looking for a person to assist with providing tech support related assistance to our clients, distributors and team. This person will regularly do data entry, field calls or messages for assistance from the EMEA region, and work as a team on various product and material tests from time to time. Requirements: • Fluent in English both written and spoken (mandatory), any additional language (Arabic, French, German, Hebrew, Polish, Russian, Portuguese) is a plus • Customer service oriented • Team player • Strong analytical skills, technology minded and attention to detail • Ability to prioritize, multitask, and manage time productively • Willing and able to travel • Basic experience working with Microsoft Office • Previous experiences in Tech support, customer service, IT, product development and/or design (any field) are welcome but not required • VAT Number (Partita IVA) Please apply writing to murban@protectionpro.co and attach your CV and a brief Cover Letter.

Lavoro come recruiter presso un'agenzia del lavoro britannica e sono alla ricerca di candidati che sappiano parlare sia l'Italiano che l'Inglese: Role Summary A leading multinational company founded in 2018 and based in Lisbon are looking for individuals passionate about technology (smartphones, laptops and tablets) with excellent problem solving skills. They serve customers across the world through over 58,000 employees based in 30 countries in Europe, Africa, Americas and Asia in more than 60 languages. Working on behalf of one of the Big Five companies in the U.S. information technology industry, you will be required to determine and resolve issues for customers, maintaining a professional manner at all times on the phone, email and webchat. One month training and constant support will be provided throughout your career journey to aid your soft skills and commercial awareness development. Hours: 40 hrs per week (Full-time) Shifts: Monday-Sunday 08:00-20:00 Start dates: July/August No experience required + Relocation package offered What are we looking for in you? - Bilingual in English (B2) and Italian (C2) - Team player and independent - Ability to quickly absorb training on tool functionality - Able to work in multiple tools/web browser windows at one time - Motivated, takes initiative, high energy What’s in it for you? - Salary: 750€ per month x 14 - Fun and friendly multicultural environment - Monthly Language bonus: 142€ x 12 - Monthly Performance bonus: 150€ x 12 - Free Lunch: 6€ voucher - Longevity Bonus (1000€) - Opportunity to progress into Recruitment, Quality or Management If you want the chance of being a part of a rewarding company, submit your CV now to be considered! Even if you are not interested in this specific opportunity, but you possess relevant skills and/or experience, feel free to add me on LinkedIn - I am always up for a chat! Good luck! Matteo Volante Recruitment Consultant at Logical Recruitment Partners

assumere la guida di tutte le attività di Engagement del Cliente, a partire dall'Orchestrazione Omnicanale e dalla gestione diretta degli Earned Media (Newsletter, DEM, SMS, Push, etc…) fino ad arrivare alla definizione di una solida strategia di creazione, pianificazione e pubblicazione dei Contenuti multi-mediali ad alto valore aggiunto; coordinare i dipartimenti di Campaign Management e Content Management, per un totale di circa 30 FTE tra risorse interne (15%) ed outsourcers (85%), oltre che gestire un budget dedicato; rivedere in dettaglio ed ottimizzare tutti i processi interni a partire dalla definizione del bisogno fino alla messa a terra finale, con il primario obiettivo di aumentare l'engagement del Cliente finale e la soddisfazione dei requisiti del Cliente interno (es. Digital, Commerciale, Marketing, Servizi); gestire attività di DB activation, Campaign Management e Marketing Automation, garantendo un approccio sempre molto pragmatico oltre che strategico; instillare la cultura digitale e dell'Omni-Channel (o meglio ancora No-channel) a tutti i livelli aziendali ed in tutti i dipartimenti aziendali; supportare la rete vendita agendo da singolo punto di raccordo aziendale per le attività di Engagement del Cliente, condividendo reporting, analisi, insights e qualsivoglia best practice finalizzata a migliorare la performance; monitorare KPIs di performance e creare una cultura aziendale di miglioramento continuo; seguire progetti italiani ed internazionali in ambito CRM / Content / Engagement; garantire, con il supporto del dipartimento legale, il rispetto dei requisiti legali in merito al trattamento dei dati personali e del GDPR. Multinazionale globale in ambito retailPosizione cruciale e centrale rispetto alle strategie dell'azienda10+ anni di esperienza in ruolo similare; Altamente preferibile esperienza pregressa nell'industry Entertainment (meglio se online nativa) e/o Retail; Apprezzata esperienza pregressa in ruoli di Digital Marketing / Experience / Comunicazione o Consulenza; Preferibile laurea in discipline scientifiche / economiche / marketing / comunicazione; Ottima conoscenza della lingua inglese; Forte Passione per il Cliente; Mentalità analitica e passione per i numeri; Capacità di coniugare un'eccellente esecuzione / forte attenzione ai dettagli a pensiero strategico e visione di medio / lungo periodo; Spirito imprenditoriale, problem-solver per natura; Persona disponibile, curiosa, proattiva e con forte motivazione all'auto-miglioramento. Il nostro cliente è un'azienda Multinazionale all'interno del mercato retail.Questa posizione rappresenta un'opportunità unica di unirsi ad un'azienda in fase di completa trasformazione: aziendale, culturale, digitale.

Hosco JOB SUMMARY Milan, a city of rich history, breathtaking architecture, and a world-leading fashion and design scene, sets the perfect stage for your professional growth. At our exceptional properties ? Sheraton Milan Malpensa, Sheraton Milan San Siro, and The Westin Palace, Milan ? youll have the opportunity to showcase your sales expertise and make a meaningful impact, driving our business to new heights. Responsible for proactively soliciting and managing group/catering-related opportunities. Manages group/catering opportunities not handled by the Event Booking Center. Actively up-sells each business opportunity to maximize revenue opportunity. Achieves personal and team related revenue goals. Ensures business is turned over properly and in a timely fashion for proper service delivery. Responsible for driving customer loyalty by delivering service excellence throughout each customer experience. Provide service to our customers in order to grow share of the account on behalf of the company. CANDIDATE PROFILE Education and Experience ? 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; ? 3 years experience in the sales or related CORE WORK ACTIVITIES Understanding Markets & Maximizing Revenue ? Identifies new group/catering business to achieve personal and property revenue goals. ? Understands the overall market - competitors strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them. ? Closes the best opportunities for the property based on market conditions and property needs. ? Monitors same day selling procedures to maximize room revenue and control property occupancy. ? Gains understanding of the propertys primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event. Conducting Daily Sales Activities ? Responds to incoming group/catering opportunities for the property that are outside parameters of the Event Booking Center. ? Uses negotiating skills and creative selling abilities to close on business and negotiate contracts. ? Uses sales resources and administrative/support staff effectively. ? Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence). Providing Exceptional Customer Service ? Supports the companys service and relationship strategy, driving customer loyalty by delivering service excellence throughout each customer experience. ? Services our customers in order to grow share of the account. ? Executes and supports the companys Customer Service Standards and propertys Brand Standards. ? Provides excellent customer service consistent with the daily service basics of the brand. ? Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event. ? Partners with Event Management and/or Operations in providing a customer experience that exceeds the customers expectations. ? Sets a positive example for guest relations. ? Interacts with guests to obtain feedback on product quality and service levels. ? Attends pre- and post-convention meetings to understand group needs, obtain feedback on quality of product (e.g., rooms, meeting facilities and equipment, food and beverage), service levels and overall satisfaction. ? Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event. ? Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to the company. Building Successful Relationships ? Works collaboratively with off-property sales channels (e.g., Event Booking Center, Market Sales, Strategic Accounts) to ensure sales efforts are coordinated, complementary and not duplicative. ? Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include sales calls, entertainment, FAM trips, trade shows, etc. ? Develops relationships within community to strengthen and expand customer base for group/catering sales opportunities. ? Manages and develops relationships with key internal and external stakeholders. ? Provides accurate, complete and effective turnover to Event Management. Additional Responsibilities ? Utilizes intranet for resources and information. ? Conducts site inspections. ? Creates contracts as required. ? Participates in and practices daily service basics of the brand. Marriott International is committed to set science-based emissions reduction targets to reduce our carbon footprint dramatically by 2030, resulting in the development of Marriotts Climate Action Program (CAP), a comprehensive approach to reduce our carbon footprint and enable climate-smart growth and decision making. Our work to reduce Marriotts global carbon, water, and waste footprints, among other sustainability efforts, is the foundation of Serve 360s Sustain Responsible Operations coordinate At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brands unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. Be where you can do your best work,​ begin your purpose, belong to an amazing global​team, and become the best version of you. The Westin Palace Milan Settore: Altro Ruolo: Altro

Descrizione Job description For an important partner in the cosmetics industry, L’Oréal Group, we are looking for brilliant resources to be included as Customer Service employees. The ideal candidate has a strong orientation towards the achievement of objectives, excellent interpersonal skills and shows a propensity to manage telephone contact. Responsibilities Main activities: Management of consumer requests relating to Information and Complaints through different channels (i.e. live chat, phone, emails, webforms, Social 1:1) by providing excellent solution, service, product and beauty advice in a professional, precise and timely manner. Requirements Must have • Excellent communication skills, empathy & high focus on customer satisfaction • Customer orientation, problem solving skills, teamwork • Native language skills in English or at least C1 level knowledge • Italian knowledge at least B2 (written, spoken and read) • Good IT skills - required competence and speed in the use of tools to report interactions • Availability to work on shifts Nice to have • Prior experience in Cosmetics and Luxury sector is preferential • Knowledge and experience with digital and social media • Previous experience in Customer Service What we offer Our offer: • Competitive salary and benefits • Flexible shift system • Stable multinational company with interaction between different nationalities and cultures and the possibility of internal growth • Modern and positive work environment • Excellent public transport connections • An international environment employing people from different nationalities and cultures If you like to be part of this great journey and growing opportunities, please join us in a vibrant, multi-cultural city center environment. Explore you careers possibilities and work on your Personal Development. Above all, enjoy the experience of working with this highly prestigious brand L’Oréal Group! Welcome to Majorel! We are a leading customer experience multinational with over 82,000 professionals in 45 countries all over the globe. Our diverse #OneTeam designs and delivers flexible solutions in 70 different languages that make a difference to the customers of many of the world’s most respected brands. Creativity, Excellence and Respect, our fundamental values, drive everything we do. Whether you are an experienced professional or just starting out, we can offer you the right support to help you achieve your goals. Are you also #DrivenToGoFurther? Join us now! Equal opportunities At Majorel we are committed to equal opportunities between men and women. In the same way, our offered positions can be developed by people with disabilities. We guarantee compliance with preventive regulations to ensure the care for the safety and health of workers in our facilities or in teleworking

Main Responsibilities:Analysis and design of enterprise applications solutions;Provide solid knowledge and skill about integration of applications; Liaise with business analysts and business leads to ensure the solution design meets requirements;Liaise with client Technical Teams to understand how solution fits into wider client Technical Landscape;Write and develop technical design specifications and solution documents;Ensure that developed or modified application components are aligned with the business, architecture and solution performance goals;Guide and support team members in defining structured practices in both the development and release phases;Promote and adopt the use of best practices and new methodologies;Technical point of contact for client architects;Escalation point for technical questions;Oversight of technical approach;Responsibility for overall project technical delivery;Technical feasibility support during pre-sales phases. International Hi Tech OrganisationFast Career ProgressionThe Ideal Candidate:A self-starter with an ability to work with deadlines in a fast-paced environment;Experience with Java (or other OOP), HTML, SQL or Oracle technologies are required;Understanding of system integration, web services, etc;Excellent written and oral communications skills;Strong analytical skills;Experience in all aspects of software project life cycles from requirements gathering, through design, development and implementation;Experience with Agile development methodologies is preferable;Experience with Atlassian tool suite (Jira, Confluence) is a plus;Ability to work on own initiative and as part of a team;Experience with AWS cloud native applications using Elasticsearch, Lambdas, CloudFront, ELB, Route53, RDS, etc. across multiple regions is a plus.;B2 (upper intermediate) English level is mandatory;Spanish or Portuguese is a plus. EDUCATION:Bachelor's Degree in Computer Science, Information Systems or the equivalent combination of education, training, or work experience. International Leading Organisation in customer communication management (CCM) solutions. They support the customer experience with innovative technologies to ensure the best client engagement.Great Career Opportunity.Salario da 35.000 €/anno a 42.000 €/anno

? Manage a portfolio of accounts to achieve long-term success ? Sell Company services and solutions ? Articulate the value proposition ? Act as the point of contact and handle customers individual needs ? Generate new business using existing and potential customer networks ? Communicate with clients at a senior level to resolve issues and inquiries ? Engage the customer by deliberately linking their business priorities to our value proposition ? Report on the status of accounts and transactions ? Set and track sales account targets, aligned with company objectives ? Monitor sales metrics (e.g. quarterly sales results and annual forecasts) ? Suggest actions to improve sales performance and identify opportunities for growth ? Close each opportunity by monitoring end ensuring spend is capturedKey Account Manager - IT & FintechInternational Company in strong growthAt least 3 years of proven work experience as a Sales in the following markets: Accounting and Payroll Software, Business Credit/Debit Cards, Lunch Vouchers, welfare and other b2b Financial Services industry Hands on experience in sales and an ability to deliver excellent customer experience Market industry and product knowledge (key competitors, terminology, technology, trends and regulations) Understanding the corporate expenses management and treasury concepts which link to and drive the Company value proposition Excellent communication and negotiation skillsInternational Company in strong growthOttima opportunità di carriera.Salario da 50.000 €/anno a 55.000 €/anno

LHH For industrial multinational Company we are looking for a Temporary HR Administrator. Responsibilities Reporting to the HR Country Leader, the Temporary HR Administrator will manage HR Admin & Reporting processes for all Italian plants including multiple legal entities. He/she will provide local partnership and advice to local people managers and employees on Payroll, Time & Attendance, Data Management, Employee Life Cycle documentation processes, working in close collaboration with the other HR team members. The role will be based in Vignate plant, with business travel required to the other Italian sites. General Responsibilities: Delivery of the HR services to the different Italian plants ensuring positive customer experience, risk mitigation and process excellence. ? Manage entry, monthly consolidation, and verification of attendance and absence data, taking into account contractual specificities and company agreements, ensuring accurate transfer to payroll, guiding the local HR team members ? Be the first point of contact for internal customers by enhancing the use of employee HR tools and platforms as well as granting successful on-boarding experience; ? Prepare reports and statistics related to personnel; ? Actively monitor the progress of project initiatives, interfacing with the various actors involved ? Identify, in coordination with the competent structures, the adoption actions of the identified solutions ? Guarantee the functional governance of the reference HR application systems ? Supervise all aspects of Personnel administration in coordination with external consultants; ? Production of monthly KPI reports and monitoring; ? Ensure Personnel data maintenance in Success Factors; ? Support annual compensation review cycles; ? Ensuring employment contracts and employee life cycle documentation compliance. Workplace: Vignate. Travel required to other company sites in northern Italy. Your Profile Education: ? Degree in human resources, economics, legal or equivalent experience. Experience: ? 3 to 8 years progressive HR Admin experience ? Working knowledge and application of Italian laws and Industrial Collective Bargaining Agreement. ? Preferred experience in a manufacturing environment ? Experience in working in multiple legal entity environments with multiple Union agreements in place ? Experience in training/change management on new HR tools and local deployment of corporate tools Knowledge, Skills and Abilities: ? Fluent English ? Strong communication skills ? Experience and comfort speaking to multiple stakeholders ? Decision making and problem-solving skills ? Strong initiative ? Planning and organizing What we offer: - Contract duration: 6 months - Full Time ? Dynamic international working environment ? Smart Working Policy and flexible working time ? Equity Grant program ? Welfare program ? Internal canteen ? Linkedin learning access Settore: Altro Ruolo: Ingegneria/Progettazione