Customer journey

At Cross Border Talents We are recruiting Customer Service Representatives for the German Team to work across different locations: in Portugal, Greece, Malta or Bulgaria. Relocation is mandatory! Our mission is to connect the Best Promising Talent with Top Employers. Our clients are leading companies within customer experience journey! Please be aware that in order to apply for this position, you should have an EU passport / ID! Your Role: Engaging with Customers: Interact seamlessly with German-speaking customers, ensuring inquiries are addressed with excellence and satisfaction. Leveraging Language Skills: Utilize fluent German skills to facilitate clear and effective communication, fostering positive interactions. Requirements: Native or Fluent in German English B2 level EU Passport or valid Permit to Stay in Portugal, Greece, Malta or Bulgaria Ability to deal with sensitive content What we offer: Competitive Salary Recognition: Reap the rewards of a competitive salary aligned with your role and expertise. Assistance with relocation International Atmosphere Experience (some benefits may change based on the country) Feel free to apply even if you don’t meet all the requirements, we may have some other open positions that suit you best (as long as you have an EU passport or local Residence Card).

Lavoro come recruiter presso un'agenzia del lavoro britannica e sono alla ricerca di candidati che sappiano parlare sia l'Italiano che l'Inglese: Role Summary A leading multinational company founded in 2018 and based in Lisbon are looking for individuals passionate about technology (smartphones, laptops and tablets) with excellent problem solving skills. They serve customers across the world through over 58,000 employees based in 30 countries in Europe, Africa, Americas and Asia in more than 60 languages. Working on behalf of one of the Big Five companies in the U.S. information technology industry, you will be required to determine and resolve issues for customers, maintaining a professional manner at all times on the phone, email and webchat. One month training and constant support will be provided throughout your career journey to aid your soft skills and commercial awareness development. Hours: 40 hrs per week (Full-time) Shifts: Monday-Sunday 08:00-20:00 Start dates: July/August No experience required + Relocation package offered What are we looking for in you? - Bilingual in English (B2) and Italian (C2) - Team player and independent - Ability to quickly absorb training on tool functionality - Able to work in multiple tools/web browser windows at one time - Motivated, takes initiative, high energy What’s in it for you? - Salary: 750€ per month x 14 - Fun and friendly multicultural environment - Monthly Language bonus: 142€ x 12 - Monthly Performance bonus: 150€ x 12 - Free Lunch: 6€ voucher - Longevity Bonus (1000€) - Opportunity to progress into Recruitment, Quality or Management If you want the chance of being a part of a rewarding company, submit your CV now to be considered! Even if you are not interested in this specific opportunity, but you possess relevant skills and/or experience, feel free to add me on LinkedIn - I am always up for a chat! Good luck! Matteo Volante Recruitment Consultant at Logical Recruitment Partners

Solinas e associati SEDE DI LAVORO: AREZZO MODALITA' DI LAVORO: IN PRESENZA SETTORE: AUTOMOTIVE Selezione aperta anche a candidati/e appartenenti alle categorie protette (L68/99, art. 1) COSA CHIEDIAMO Il/la candidato/a dovrà essere in possesso delle seguenti soft skills:. Esperienza minima di 5 anni nella sfera professionale. Desiderio di crescita personale e professionale · Forte empatia e capacità di ascolto del cliente · Capacità di Problem solving e gestione degli imprevisti · Attitudine al lavoro per obiettivi e priorità · Controllo e responsabilità del proprio lavoro Il/la candidato/a dovrà, inoltre, essere in possesso delle seguenti hard skills: · Ottima padronanza dell'uso di pc/ e-mail/ Internet · Preferibile ma non necessaria Laurea ad indirizzo umanistico o psicologico COSA OFFRIAMO · Contratto part-time a tempo indeterminato di 30/35 ore settimanali dal lunedì al venerdì · Ambiente di lavoro fortemente stimolante, sintonico e di grande collaborazione tra colleghi · Percorso di formazione in presenza in affiancamento continuo con le risorse senior dell'azienda Contratto di lavoro: Part-time, Tempo indeterminato Retribuzione: a partire da €1.200,00 al mese Disponibilità: - Dal lunedì al venerdì - No weekend Settore: Altro Ruolo: Customer Service Data di assunzione: 01/05/2025 Percentuale di occupazione: Part-time ≥50% Tipo di occupazione: Contratto a tempo indeterminato

Il DIGITAL MARKETING AND COMMUNICATION SPECIALIST risponderà al Country Marketing Manager e si occuperà di definire una strategia digitale funzionale agli obiettivi della filiale italiana. In particolare si oocuperà di:Collaborare con i team marketing automation, media buying, PR, product e channel marketing per sviluppare piani di digital marketing funzionali alle strategie dell'azienda;Massimizzare il ROI delle campagne media supervisionando le attività di: SEO, SEM e SOCIAL MEDIA MARKETING;Effettuare analisi costanti delle performance e dei conversion rate;Attuare strategie di CRM e lead generation;Analizzare il customer journey e proporre miglioramenti;Coordinare le agenzie esterne di comuncazione;Curare i contenuti del sito e dei canali di comunicazione esterna;Evangelizzare internamente su tematiche digitali e di innovazione. Multinazionale settore EnergyCommunication and Online Marketing Specialist Il candidato ideale ha le seguenti caratteristiche:laurea in discpline legate a marketing, comunicazione o digital;buona conoscenza della lingua inglese;esperienza di almeno 3 anni in ruoli focalizzati su attività di digital marketing;conoscenza delle logiche alla base di strategie SEO, SEM, CRO, Social Media Management e Web Analytics;esperienza con tool di marketing automation, CRM e strumenti di content management;approccio analitico;attitudine ad un lavoro di team;proponensione a lavorare in maniera pianificata e per obiettivi. Multinazionale specializzata nella realizzazione di soluzioni ingegneristiche per la gestione dell'energia elettrica ed elettromeccanica.Il candidato sarà assunto tramite contratto a tempo indeterminato. La retribuzione sarà commisurata all'effettiva esperienza del candidato. Sede di lavoro: Nord-Est Milano.Salario da 30.000 €/anno a 35.000 €/anno

Entro Assistenza Volkswagen CELLI S.R.L. ARTIGIANA ricerca, per rafforzare il proprio organico, in coerenza con la strategia di crescita e di espansione sul territorio: Un Responsabile Clienti Responsabilità/Obiettivi della posizione: La risorsa, riportando direttamente al Responsabile Service, gestirà la Customer Journey del post-vendita al fine di raggiungere obiettivi quantitativi e qualitativi in linea con la mission aziendale e la soddisfazione del Cliente

MF Consultant – società di servizi HR alle aziende. Esperti di Head Hunting & Executive Search; Talent Acquisition Outsourching e RPO, Temporary Manager e Coaching & Mentoring, Per importante azienda cliente internazionale specializzata in Food & Pet food stiamo cercando un Financial BP per l'Headquarter di Milano. Job Purpose To support our value creation journey, the Finance Business Partner plays a critical role in providing financial leadership and decision support in line with our business strategies. Along with providing visibility and insights on financial performance, you steer the business performance to deliver on financials objectives. You will also be on the forefront of driving our digital reporting journey and enabling the democratization of financial data. The role will also business partner our Advertisment, Consumer Promotion & Display (ACP&D) budget and Logistic costs. You will be reporting into the Unit CFO and be part of a diverse & motivated finance team. The role is based Milan with a local employment contract. Key Responsability - Support step 1 (PMR), Step 2 (DMR) and Step 3 (SMR) of the S&OP+ process. - Collaborate closely with the S&OP+ leader to drive/understand the right discussion across the entire S&OP+ cycle. Facilitate step 4 (IR) and prepare step 5 (MBR). Reviewing performance and outlook against plan / expectations and identify actions to be taken. Ensure fundamental decisions and gaps to plan are appropriately escalated to step 4. Modelling of financial shape and outlook, with strong directional periodic forecasts - volumes, NSV and profit expectations reflective of product / customer mix. - Prepares the periodic financial reporting, including performance analysis and comments for management and other stakeholders. - Supports the financial shaping process and target settings. Ensuring financial plans are fully aligned to the strategic direction and aspirations of the business. - Drives local digital reporting journey and drive financial acumen as well as value creation mindset within the organization through proper communication, education and/or influence. - Ensure adherence to Trade Spend budgets throughout the year, and take corrective action where necessary - Initiate, lead, and manage projects which will improve current business processes/procedures and deliver against strategy (including S&OP+ and resource allocation) - Builds effective cross-functional networks at all levels of the organization (Unit, Region, Global) to ensure effective communication. ACP&D Business Partnering - Partners with the budget owners to ensure that ACP&D investment is align with strategic priorities and that their ACP&D spend is align with approved budgets. - Drives strong governance of the AC&P budget and provide accurate accruals as part of our closing process. - Responsible for the financial analysis / impact of the effectiveness of promotional activities and trade investments to drive value creation and to drive portfolio and customer mix as per business strategy. Supply Business Partnering - Support Logistic Team in Supply projects costs and ROI assessment, AEP process and forecast process. - Partners with the budget owners to ensure that the logistic costs are aligned with approved budgets - Drives strong governance of the logistic budget and provide accurate accruals as part of our closing process. Context and scope This role interacts with departments across the Unit's organization, especially with Demand and Supply by providing forward looking financial insight on market conditions and alternative business scenarios. - Works closely with Demand Functions and Supply to provide quality financial insights for decision making. - Oversees group reporting to provide a perspective on the topline and P&L trends, identifying opportunities, challenges and proposing actions to address them. - Support leadership team to provide financial and market data to support decision making - Supports S&OP+ process contributing to the reconciliation and preparation of the MBR deck for discussion. - Support SRM process (Sales Revenue Management Initiatives) in the unit. - Provide visibility to all Associates on the company's financials, through financial insights on business and specific trainings on financial data and tools. Job Specification - Education & Professional Qualification - Bachelor's degree in Economy, Finance, Accounting or related fields - Professional proficiency in English - Advanced Excel skills - Experience with Power BI is a plus - Good communication skills - Minimum 3 years in a similar position ideally for a FMCG multinational company. - Navision - Hyperion Oracle - Excel / Power BI - Strong sense of business, critical thinking, approachability, communication, organization agility and ROI mindset are the main features required for this position. Modalità di lavoro: smartworking 50% a settimana CANDIDATI PER AVERE MAGGIORI INFORMAZIONI!!! A proposito di noi! MF Consultant è nata nel 2015, nel tempo è cresciuta grazie al duro lavoro di professionisti che si sono sempre distinti per ambizione e passione, uniti da un grande senso di rispetto per il valore umano delle risorse aziendali. Siamo al fianco di aziende di ogni dimensione e settore merceologico presenti su tutto il territorio nazionale offrendo la nostra professionalità in: - HEADHUNTING & EXECUTIVE SEARCH: Seguiamo le selezioni di Top manager, Middle manager, Key Resources, Coordinator provenienti da differenti settori e con esperienze nazionali e internazionali. - TALENT ACQUISITION OUTSOURCING & RPO: La nostra forza sta nella mappatura delle competenze e creazione di JD con intervista strutturata al management, applichiamo tecniche e strumenti personalizzati di ricerca del profilo ideale; Il nostro must è il rispetto delle singole pari e la governance dei tempi e del budget che ci vengono affidati. - SERVIZI DI CONSULENZA HR TEMPORARY: I nostri HR Consultant aiutano l'impresa a gestire il personale in ogni ambito e processo della vita aziendale. Analizziamo tutti i processi relativi alla gestione e allo sviluppo delle risorse umane, a partire dal Recruitment, passando per l'Onboarding, per la Pianificazione e il Monitoraggio delle Performance. Siamo anche esperti di Training, Counseling, Professional & Business Coaching; Evaluation, Talent e Performance Management; Diversity & Inclusion, Internal Communication; Brand Identity e Web Reputation; Employer Branding ma anche di Offboarding - LEARNING & DEVELOPMENT: Una persona valorizzata nelle proprie capacità personali e professionali sarà più motivata anche nel proprio lavoro, offrendo all'intera organizzazione un valore aggiunto. La mission dei nostri corsi è di creare team forti e coesi in cui ciascun componente sia in grado di lavorare insieme e in modo autonomo valorizzando l'Unicità del singolo e la sua integrazione nel gruppo. La nostra offerta formativa può essere modulata e costruita sulle esigenze delle persone e dell'organizzazione: Formazione finanziata; Formazione manageriale e soft skill; Percorsi di professional & business coaching; Counseling aziendale e team building. MF Consultant sostiene da sempre il talento delle persone; si impegna, pertanto, a promuovere un ambiente di lavoro inclusivo. Settore: Industria alimentare Ruolo: Finanza/Contabilità/Revisione Gestisce altre persone: No Tipo di occupazione: Contratto a tempo indeterminato Inquadramento: Direzione/Quadri

MF Consultant Sas di Marisa Ferrara & C MF Consultant – società di servizi HR alle aziende. Esperti di Head Hunting & Executive Search; Talent Acquisition Outsourching e RPO, Temporary Manager e Coaching & Mentoring, Per importante azienda cliente internazionale specializzata in Food & Pet food stiamo cercando un Financial BP per l'Headquarter di Milano. Job Purpose To support our value creation journey, the Finance Business Partner plays a critical role in providing financial leadership and decision support in line with our business strategies. Along with providing visibility and insights on financial performance, you steer the business performance to deliver on financials objectives. You will also be on the forefront of driving our digital reporting journey and enabling the democratization of financial data. The role will also business partner our Advertisment, Consumer Promotion & Display (ACP&D) budget and Logistic costs. You will be reporting into the Unit CFO and be part of a diverse & motivated finance team. The role is based Milan with a local employment contract. Key Responsability - Support step 1 (PMR), Step 2 (DMR) and Step 3 (SMR) of the S&OP+ process. - Collaborate closely with the S&OP+ leader to drive/understand the right discussion across the entire S&OP+ cycle. Facilitate step 4 (IR) and prepare step 5 (MBR). Reviewing performance and outlook against plan / expectations and identify actions to be taken. Ensure fundamental decisions and gaps to plan are appropriately escalated to step 4. Modelling of financial shape and outlook, with strong directional periodic forecasts - volumes, NSV and profit expectations reflective of product / customer mix. - Prepares the periodic financial reporting, including performance analysis and comments for management and other stakeholders. - Supports the financial shaping process and target settings. Ensuring financial plans are fully aligned to the strategic direction and aspirations of the business. - Drives local digital reporting journey and drive financial acumen as well as value creation mindset within the organization through proper communication, education and/or influence. - Ensure adherence to Trade Spend budgets throughout the year, and take corrective action where necessary - Initiate, lead, and manage projects which will improve current business processes/procedures and deliver against strategy (including S&OP+ and resource allocation) - Builds effective cross-functional networks at all levels of the organization (Unit, Region, Global) to ensure effective communication. ACP&D Business Partnering - Partners with the budget owners to ensure that ACP&D investment is align with strategic priorities and that their ACP&D spend is align with approved budgets. - Drives strong governance of the AC&P budget and provide accurate accruals as part of our closing process. - Responsible for the financial analysis / impact of the effectiveness of promotional activities and trade investments to drive value creation and to drive portfolio and customer mix as per business strategy. Supply Business Partnering - Support Logistic Team in Supply projects costs and ROI assessment, AEP process and forecast process. - Partners with the budget owners to ensure that the logistic costs are aligned with approved budgets - Drives strong governance of the logistic budget and provide accurate accruals as part of our closing process. Context and scope This role interacts with departments across the Unit's organization, especially with Demand and Supply by providing forward looking financial insight on market conditions and alternative business scenarios. - Works closely with Demand Functions and Supply to provide quality financial insights for decision making. - Oversees group reporting to provide a perspective on the topline and P&L trends, identifying opportunities, challenges and proposing actions to address them. - Support leadership team to provide financial and market data to support decision making - Supports S&OP+ process contributing to the reconciliation and preparation of the MBR deck for discussion. - Support SRM process (Sales Revenue Management Initiatives) in the unit. - Provide visibility to all Associates on the company's financials, through financial insights on business and specific trainings on financial data and tools. Job Specification - Education & Professional Qualification - Bachelor's degree in Economy, Finance, Accounting or related fields - Professional proficiency in English - Advanced Excel skills - Experience with Power BI is a plus - Good communication skills - Minimum 3 years in a similar position ideally for a FMCG multinational company. - Navision - Hyperion Oracle - Excel / Power BI - Strong sense of business, critical thinking, approachability, communication, organization agility and ROI mindset are the main features required for this position. Modalità di lavoro: smartworking 50% a settimana CANDIDATI PER AVERE MAGGIORI INFORMAZIONI!!! A proposito di noi! MF Consultant è nata nel 2015, nel tempo è cresciuta grazie al duro lavoro di professionisti che si sono sempre distinti per ambizione e passione, uniti da un grande senso di rispetto per il valore umano delle risorse aziendali. Siamo al fianco di aziende di ogni dimensione e settore merceologico presenti su tutto il territorio nazionale offrendo la nostra professionalità in: - HEADHUNTING & EXECUTIVE SEARCH: Seguiamo le selezioni di Top manager, Middle manager, Key Resources, Coordinator provenienti da differenti settori e con esperienze nazionali e internazionali. - TALENT ACQUISITION OUTSOURCING & RPO: La nostra forza sta nella mappatura delle competenze e creazione di JD con intervista strutturata al management, applichiamo tecniche e strumenti personalizzati di ricerca del profilo ideale; Il nostro must è il rispetto delle singole pari e la governance dei tempi e del budget che ci vengono affidati. - SERVIZI DI CONSULENZA HR TEMPORARY: I nostri HR Consultant aiutano l'impresa a gestire il personale in ogni ambito e processo della vita aziendale. Analizziamo tutti i processi relativi alla gestione e allo sviluppo delle risorse umane, a partire dal Recruitment, passando per l'Onboarding, per la Pianificazione e il Monitoraggio delle Performance. Siamo anche esperti di Training, Counseling, Professional & Business Coaching; Evaluation, Talent e Performance Management; Diversity & Inclusion, Internal Communication; Brand Identity e Web Reputation; Employer Branding ma anche di Offboarding - LEARNING & DEVELOPMENT: Una persona valorizzata nelle proprie capacità personali e professionali sarà più motivata anche nel proprio lavoro, offrendo all'intera organizzazione un valore aggiunto. La mission dei nostri corsi è di creare team forti e coesi in cui ciascun componente sia in grado di lavorare insieme e in modo autonomo valorizzando l'Unicità del singolo e la sua integrazione nel gruppo. La nostra offerta formativa può essere modulata e costruita sulle esigenze delle persone e dell'organizzazione: Formazione finanziata; Formazione manageriale e soft skill; Percorsi di professional & business coaching; Counseling aziendale e team building. MF Consultant sostiene da sempre il talento delle persone; si impegna, pertanto, a promuovere un ambiente di lavoro inclusivo. Settore: Industria alimentare Ruolo: Finanza/Contabilità/Revisione Gestisce altre persone: No Tipo di occupazione: Contratto a tempo indeterminato

Hosco The Gritti Palace, a Luxury Collection Hotel in Venice, part of Marriott International, is currently recruiting for a Sales Account Director, he/she will report to the Director of Sales and she/he will join a team of passionate professionals. This is a great opportunity to work in a place of exceptional art and elegance, where history and culture are met with renewed Venetian style. The Gritti is known for impassioned service, a delectable culinary experience and an intimate wellness haven. The reference point for the worlds elite at international city events such as the Biennale, Carnival and the Venice Film Festival. What we offer - Professional career progression at international level in 9000 Marriott hotels - Learning and development opportunities online, on the job and in class - Discounts on hotel rooms, gift shop items, food and beverage - Experienced management & motivated and engaging colleagues - Charity events, Wellbeing activities and voluntary work in the community of Venice through the TakeCare program - Canteen service Manages and/or provides dedicated account management support to a targeted portfolio of accounts with a focus on the US luxury transient segment. Builds and maintains business relationships with key buyers by applying the principles of strategic account management to achieve account market share goals for the property. Develops strong partnerships with buyers for the purpose of penetrating and growing market share and driving account sales. Leverages Marriotts products and services as a team member within their assigned account portfolio. Responsible for increasing Marriotts preference, loyalty and profitable share within assigned accounts and contribute to overall Sales Team success through the direct sales efforts of revenue generation and value creation. Executes the overall account strategy for assigned accounts to generate and maximize business. CANDIDATE PROFILE Education and Experience ? 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major and 3 years experience in the sales and marketing or related professional area; OR ? 4-year bachelors degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major and 2 years experience in the sales and marketing or related professional area. - Right to work in Italy. - Fluency in Italian, English and preferably French. - Total Account Management experience. - Preferable knowledge of US market. CORE WORK ACTIVITIES The role of the Account Director is to support the Hotels Sales Team vision and mission by executing transactional sales excellence. Sales and Account Management - Develops and implements the overall account strategy for assigned accounts. Execute sales strategy to achieve account goals. - Retains, expands and grows account revenue of assigned accounts through total account penetration, margin management, and implementation of sales and marketing initiatives - Penetrates assigned accounts for group and transient, as well as exploring opportunities for extended stay and catering sales business. - Identifies and aggressively solicits new accounts in coordination with any relevant Sales and Marketing. - Accurately qualifies potential accounts; re-qualify existing accounts. - Articulates the financial benefits of a proposal as it pertains to the customers business objectives. - Collects and analyzes key information about the customers business and/or operation. - Counsels internal stakeholders on optimal negotiating stance. - Demonstrates benefits of total account management and team-based sales. - Demonstrates working knowledge of legal issues within industry. - Develops opportunity sales plan with actionable steps to attain revenue goals. - Identifies key purchase points and decision-makers that influence the "buy" decision. - Maintains account information in Opera Sales and Catering to ensure accurate and up-to-date account reporting. - Qualifies each business opportunity and recommend company products that match both the customer needs as well as the hotels business needs. - Suggests positive alternatives whenever necessary. - Leverages appropriate sales and property Leadership to ensure account saturation pull-through of account strategies and selling solutions at the local property level. - Establishes and maintains accurate and up-to-date customer, account and opportunity data each account in Opera Sales and Catering to ensure accurate reporting. - Manages proactive account, segment or regional sales. - Supports in-market needs of properties in a given regional area. - Supports data gathering, reporting & tracking functions. - Understands traditional industry processes (pricing, RFPs, proposals, etc) Executes and support Marriotts Customer Service Standards and hotels Brand Standards. - Participates in and practices daily service basics of the brand - MHR Genuine Care Basics - Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event. - Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building an Account and loyalty to the company. Revenue Generation - Identifies key purchase points and decision-makers that influence the "buy" decision. - Relates customer needs to product capabilities. - Routinely quantifies the business impact to both the customer and Marriott. - Works with Revenue Management to support account strategy in-market. - Builds and strengthens accounts with existing and new customers, industry organizations and brand network to enable future bookings. Activities include sales calls, entertainment, familiarization ("fam") trips, trade shows, etc. - Pursues initiatives to capitalize on strengths and market opportunities, and to counter competitive threats. - Constantly monitors the competition on the market and anticipates business opportunities Value Creation - Anticipates and quickly seizes opportunities not obvious to others to build customer satisfaction. - Delivers on commitments to customers. - Delivers value-added products and services to create long term customer loyalty. - Focuses on two-way communication to ensure win-win relationship is maintained. - Serves as the accounts "local service guarantee" by promoting outstanding service delivery at every customer touch point, issues are resolved timely and to the customers 100% satisfaction. - Understands the overall market dynamics - competitors strengths and weaknesses, economic trends, supply and demand etc. and how to sell to assigned accounts. - Acts as the customers advocate through understanding account needs and opportunities. Identify emerging business opportunities and risks within assigned accounts and provide feedback to key stakeholders (i.e. property Leadership). - Effectively resolves guest issues that arise in the sales process. Bring issues to the attention of property leadership, as appropriate. - Positions self as "Subject Matter Expert" in terms of customer or account activity, business segment activity or market/region activity. - Uses knowledge of Marriotts operations, its markets and competitors to promote dialogue and enrich customer interactions. Market Integration & Team Participation - Monitors that account sales strategies are communicated, implemented and updated as market conditions fluctuate. - Identifies and cultivate relationships with key colleagues and stakeholders in other parts of the organization. - Participates with account team in market pull-through activity. - Supports in-market needs of properties in a given regional area. Other - Performs other duties as assigned to meet business needs. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. The Luxury Collection Hotels & Resorts, with over 120 properties in more than 35 countries, offers the promise of authentic experiences that evoke lasting, treasured memories. Our more than 100 years of experience, beginning in 1906 under the Italian CIGA brand ? a collection of Europes most celebrated and iconic properties ? serves as a solid foundation as we continuously evolve to exceed the desires of the luxury traveler. From legendary palaces and remote retreats to timeless modern classics, each luxury hotel and resort is a unique and cherished expression of its locale ? a portal to the destinations cultural charms and treasures. If you are someone with an appreciation for evocative storytelling, a keen interest and passion for this destinations heritage, and a desire to deliver genuine, personalized, and anticipatory hospitality, then we invite you on our journey. In joining The Luxury Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. The Gritti Palace, a Luxury Collection Hotel, Venice Settore: Altro Ruolo: Altro

Descrizione Job description For an important partner in the cosmetics industry, L’Oréal Group, we are looking for brilliant resources to be included as Customer Service employees. The ideal candidate has a strong orientation towards the achievement of objectives, excellent interpersonal skills and shows a propensity to manage telephone contact. Responsibilities Main activities: Management of consumer requests relating to Information and Complaints through different channels (i.e. live chat, phone, emails, webforms, Social 1:1) by providing excellent solution, service, product and beauty advice in a professional, precise and timely manner. Requirements Must have • Excellent communication skills, empathy & high focus on customer satisfaction • Customer orientation, problem solving skills, teamwork • Native language skills in English or at least C1 level knowledge • Italian knowledge at least B2 (written, spoken and read) • Good IT skills - required competence and speed in the use of tools to report interactions • Availability to work on shifts Nice to have • Prior experience in Cosmetics and Luxury sector is preferential • Knowledge and experience with digital and social media • Previous experience in Customer Service What we offer Our offer: • Competitive salary and benefits • Flexible shift system • Stable multinational company with interaction between different nationalities and cultures and the possibility of internal growth • Modern and positive work environment • Excellent public transport connections • An international environment employing people from different nationalities and cultures If you like to be part of this great journey and growing opportunities, please join us in a vibrant, multi-cultural city center environment. Explore you careers possibilities and work on your Personal Development. Above all, enjoy the experience of working with this highly prestigious brand L’Oréal Group! Welcome to Majorel! We are a leading customer experience multinational with over 82,000 professionals in 45 countries all over the globe. Our diverse #OneTeam designs and delivers flexible solutions in 70 different languages that make a difference to the customers of many of the world’s most respected brands. Creativity, Excellence and Respect, our fundamental values, drive everything we do. Whether you are an experienced professional or just starting out, we can offer you the right support to help you achieve your goals. Are you also #DrivenToGoFurther? Join us now! Equal opportunities At Majorel we are committed to equal opportunities between men and women. In the same way, our offered positions can be developed by people with disabilities. We guarantee compliance with preventive regulations to ensure the care for the safety and health of workers in our facilities or in teleworking

Descrizione DESCRIPTION Majorel is now Teleperformance. Together, we can further refine our digital service offerings to help the world's leading brands operate with greater agility and adaptability to master their future. A core Teleperformance commitment is to position top talent for success in this new chapter. We believe that it's the people who make both companies genuinely exceptional and the combined organization will offer significant career development opportunities all around the world. Are you ready to explore a whole new world of vast opportunities? We're glad to meet you. Apply today! For an important partner in the cosmetics industry, L'Oréal Group, we are looking for brilliant resources to be included as Customer Service employees. The ideal candidate has a strong orientation towards the achievement of objectives, excellent interpersonal skills and shows a propensity to manage telephone contact. Responsibilities Management of consumer requests relating to Information and Complaints through different channels (i.e. live chat, phone, emails, webforms, Social 1:1) by providing excellent solution, service, product and beauty advice in a professional, precise and timely manner. Requirements Must have * Excellent communication skills, empathy b'&' high focus on customer satisfaction * Customer orientation, problem solving skills, teamwork * Native language skills in French or at least C1 level knowledge * English at least B2 (written, spoken and read) * Good IT skills - required competence and speed in the use of tools to report interactions * Availability to work on shifts Nice to have * Prior experience in Cosmetics and Luxury sector is preferential * Knowledge and experience with digital and social media * Previous experience in Customer Service What we offer * Competitive salary and benefits * Flexible shift system * Stable multinational company with an international and diverse environment * Possibility of internal growth * Work/live in Milan, one of the world fashion cities and gateway to one of the most beautiful countries in the world * Convenient work location with excellent public transport connections * Remote working according to project needs; it is mandatory to be within 100 km from our office in Milan while working from home * Feel Good Program to create a better work environment for our people and focus on their wellbeing and engagement If you like to be part of this great journey and growing opportunities, please join us in a vibrant, multi-cultural city center environment. Explore you career possibilities and work on your Personal Development. Above all, enjoy the experience of working with this highly prestigious brand L'Oréal Group! Equal opportunities At Majorel we are committed to equal opportunities between men and women. In the same way, our offered positions can be developed by people with disabilities. We guarantee compliance with preven

A career at our company is an ongoing journey of discovery: our around 56,000 people are shaping how the world lives, works and plays through next generation advancements in healthcare, life science and performance materials. For more than 350 years and across the world we have passionately pursued our curiosity to find novel and vibrant ways of enhancing the lives of others. Your role: Don’t miss this opportunity to join a leader in the LifeScience business, benefit from our training program and broad career possibilities. Technical support represents a key feature of the Merck offering to our customers. As a Technical Service Scientist in Life Science within our multidisciplinary Team, you will help unpuzzling scientific challenges and answer highly technical product and application questions for our products. You will support our customers and sales on technical inquiries, protocol optimization and complaints on our product range for research and industry labs. As a contribution to our growing business you will qualify leads and cross-selling opportunities from incoming customers' calls and/or promotional activities. Who you are: - Master's Degree Chemistry or Biology with a proven laboratory experience or PhD - Fluent in Italian and Spanish plus a good level of English are mandatory. - Customer oriented with high listening and communication skills as well as strong ability to identify customer needs. - Enthusiastic to build-up expertise in new technologies. - Creative, solutions oriented and good at doing product analysis and technical comparison for optimal customer experience. - Enjoys working with other people within an international Team and in a dynamic environment What we offer: With us, there are always opportunities to break new ground. We empower you to fulfil your ambitions, and our diverse businesses offer various career moves to seek new horizons. We trust you with responsibility early on and support you to draw your own career map that is responsive to your aspirations and priorities in life. Join us and bring your curiosity to life! https://www.merckgroup.com/en/careers/jobs/204044.html

Hosco What will be your mission? As a Pastry Chef, you will report to the F&B Manager and will be responsible for ensuring the pastry service, from preparation to confection and coordination of the service with room teams, complying with internal standards and procedures in order to guarantee a quality service and excellence, exceeding customer expectations. What will you do? - Recipe development, staff management, quality control and innovation in the creation of new pastry products. - Must be aware of industry trends and customer preferences to develop new and unique products that appeal to customers and differentiate the restaurant from its competitors. - Check the stock of bakery ingredients, the quality of materials and the condition of equipment. - Maintain a clean and tidy workplace and comply with quality and safety standards. - Maintain a professional, positive and friendly attitude towards team members at all times.What are we looking for? - Professional experience in similar roles. - Minimum 12. year of schooling and/or Professional Course adapted to the role (preferred) - Knowledge of Hazard analysis and critical control points (HACCP), hygiene and safety standards. - Genuine smile - Customer orientation - Passion for service - Professional attitude - Teamwork - Leadership - Creativity and ability to innovate - Time flexibilityWhy choose us? At Minor Hotels Europe & Americas we are committed to shaping exciting careers worldwide and cross-cultural experiences. Our journey is fuelled by the passion and dedication of our incredible teams, who also enjoy inspiring and exclusive benefits such as: - Worldwide experience ? diversity of 150 different nationalities. - Career development opportunities full of national and international challenges. - Wide range of training programmes to enhance your skills. - Wellbeing initiatives, including flexible working conditions. - Team member recognition programmes, including Memorable Dates. - Ability to make a difference through our sustainability programme and volunteering initiatives. - Team member rates and promotions, offering discounted rates in our hotels around the world and exclusive benefits through our corporate loyalty programme. Minor Hotels - Southern Europe Settore: Altro Ruolo: Altro

Responsabilità:Collezionare e analizzare dati per supportare lo sviluppo di soluzioni creative per i clientiPrendere parte alla definizione della Customer ExperienceEsperienza nella definizione di wireframe, user journey, e prototipi per device e interfacceLavorare a contatto con il cliente per progettare esperienze end to end partendo da interviste dei clienti, test di usabilità e altre forme di ricerca per identificare insight e costumer behaviorSuperare le aspettative del cliente Agenzia CreativaUX/UI DesignerRequisiti:Formazione accademica in ambito design (UX/UI/Visual Designer) Conoscenza dei principi di Interaction design, User interface e User experience Ottima conoscenza dei software di prototipazione (Adobe XD, Axure, Sketch) e tool di grafica (Adobe) Conoscenza delle tecniche di Design Thinking Per Agenzia creativa indipendente ricerchiamo UX/UI Designer in grado di supportare i clienti nella definizione ed implementazione di soluzioni innovative e regalare la migliore esperienza possibile agli utenti finaliIl candidato/a individuato sarà inserito con contratto a tempo indeterminato La RAL effettiva (25.000€ - 35.000€) sarà commisurata all'effettiva esperienza del candidato Salario da 25.000 €/anno a 35.000 €/anno

La risorsa inserità avrà le seguenti responsabilità:Collezionare e analizzare dati per supportare lo sviluppo di soluzioni creative per i clienti;Prendere parte alla definizione della Customer Experience;Esperienza nella definizione di wireframe, user journey, e prototipi per device e interfacce;Lavorare a contatto con il cliente per progettare esperienze end to end partendo da interviste dei clienti, test di usabilità e altre forme di ricerca per identificare insight e costumer behavior;Superare le aspettative del cliente.UX/UI DesignerLa risorsa verrà inserita in un'importante Agenzia Creativa Indipendente La risorsa ideale dovrà avere le seguenti caratteristiche:Formazione accademica in ambito design (UX/UI/Visual Designer);Conoscenza dei principi di Interaction design, User interface e User experience;Ottima conoscenza dei software di prototipazione (Adobe XD, Axure, Sketch) e tool di grafica (Adobe);Conoscenza delle tecniche di Design Thinking. Opportunità riservata ad appartenenti alle CATEGORIE PROTETTE (legge68/99) Per un'importante Agenzia creativa indipendente ricerchiamo UX/UI Designer in grado di regalare la migliore esperienza possibile agli utenti finali.Ottima opportunità di carriera.Salario da 22.000 €/anno a 25.000 €/anno