Customer service est beverage

Customer Service con Inglese e SAP - Milano estFormulazione offerte commercialiGestione dell'iter dell'ordineSupporto alla forza venditaGestione resi e reclamiContatto diretto con i clienti e fornitoriAzienda leader nel mercato dei prodotti elettriciCustomer Service con Inglese e SAP - Milano est Il candidato ideale deve avere esperienza di almeno 2 anni Customer Service con SAP e Inglese - Milano est. Fondamentale la conoscenza di SAP e dell'inglese fluente. Completano il profilo buone doti relazionali, flessibilità e professionalità.Azienda leader nel mercato dei prodotti elettriciOttima opportunità di carriera. Inserimento a tempo determinato finalizzato. RAL: 25.000 €Salario da 25.000 €/anno a 26.000 €/anno

Customer service con inglese - categorie protette Multinazionale operante nel settore Beverage Milano Customer Service con inglese - CATEGORIE PROTETTEgestione dell'iter dell'ordine fino alla sua evasione Interfaccia con vari reparti aziendali quali: produzione, magazzino e logistica Supporto alla forza vendita Gestione del rapporto con i clienti italiani ed esteri Gestione resi e reclami Il candidato ideale deve avere esperienza di almeno 2 anni nel ruolo di Customer Service con inglese - CATEGORIE PROTETTE. Fondamentale la conoscenza fluente della lingua inglese e del gestionale SAP. Completano il profilo buone doti relazionali, professionalità e proattività. VERRANNO PRESE IN CONSIDERAZIONE SOLO LE CANDIDATURE DI PERSONE APPARTENENTI ALLE CATEGORIE PROTETTE. Inserzionista: Page Personnel

Customer service con inglese - categorie protette Multinazionale operante nel settore beverage Milano città Customer Service con inglese - CATEGORIE PROTETTEgestione dell'iter dell'ordine fino alla sua evasione Interfaccia con vari reparti aziendali quali: produzione, magazzino e logistica Supporto alla forza vendita Gestione del rapporto con i clienti italiani ed esteri Gestione resi e reclami Il candidato ideale deve avere esperienza di almeno 2 anni nel ruolo di Customer Service con inglese - CATEGORIE PROTETTE. Fondamentale la conoscenza fluente della lingua inglese e del gestionale SAP. Completano il profilo buone doti relazionali, professionalità e proattività. VERRANNO PRESE IN CONSIDERAZIONE SOLO LE CANDIDATURE DI PERSONE APPARTENENTI ALLE CATEGORIE PROTETTE. Inserzionista: Page Personnel

Customer Service Food - Milano nord estformulazione offertegestione degli ordini fino alla loro evasioneanagrafica clientiattività di reportisticagestione reclamisupporto alla forza venditagestione clienti italianiAzienda italiana leader nel settore food - MilanoCustomer Service Food - Milano nord estIl candidato ideale deve avere almeno 5 anni di esperienza nel ruolo di Customer Service. Preferibile la provenienza dal settore Food & Beverage o GDO. E' molto importante saper lavorare sotto pressione e sostenere ritmi elevati. Completano il profilo buone doti comunicative, professionalità e flessibilità.Azienda italiana leader nel settore food - MilanoOttima opportunità di carriera. Inserimento a tempo determinato di 1 anno finalizzato all'indeterminato. RAL: 25.000 €Salario da 25.000 €/anno a 26.000 €/anno

Hosco Night Room Service Chef de Rang Our jobs arent just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique ? with food and drinks on the side. Our Night room service chef de rang take the initiative and deliver a wide range of services to make sure that guests enjoy their meal. Whether setting tables, communicating with the kitchen, interacting and serving guests, or cleaning work areas and supplies, the Guest Service Expert makes transactions feel like part of the experience. No matter what position you are in, there are a few things that are critical to success ? creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. The Night room service chef de rang will be on their feet and moving around (stand, sit, or walk for an extended time; moving over sloping, uneven, or slippery surfaces), managing the menu (read and visually verify information), and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and 50 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Service Experts ? to get it right for our guests and our business each and every time. Working shift: 22.30 p.m ? 07.00 am - Work break: 2.30 a.m ? 3.00 a.m PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: 1 year related work experience. Supervisory Experience: No supervisory experience. License or Certification: None CRITICAL TASKS Safety and Security - Report work related accidents, or other injuries immediately upon occurrence to manager/supervisor. - Follow company and department safety and security policies and procedures to ensure a clean, safe, and secure environment. - Identify and correct unsafe work procedures or conditions and/or report them to management and security/safety personnel. - Use proper equipment, wear appropriate personal protective clothing (PPE), and employ correct lifting procedures, as necessary, to avoid injury. - Follow property specific procedures for handling emergency situations (e.g., evacuations, medical emergencies, natural disasters). - Follow policies and procedures for the safe operation and storage of tools, equipment, and machines. - Complete appropriate safety training and certifications to perform work tasks. Policies and Procedures - Protect the privacy and security of guests and coworkers. - Follow company and department policies and procedures. - Ensure uniform, nametags, and personal appearance are clean, hygienic, professional and in compliance with company policies and procedures. - Maintain confidentiality of proprietary materials and information. - Protect company tools, equipment, machines, or other assets in accordance with company policies and procedures. - Perform other reasonable job duties as requested by Supervisors. Guest Relations - Address guests service needs in a professional, positive, and timely manner. - Welcome and acknowledge each and every guest with a smile, eye contact, and a friendly verbal greeting, using the guests name when possible. - Anticipate guests service needs, including asking questions of guests to better understand their needs and watching/listening to guest preferences and acting on them whenever possible. - Thank guests with genuine appreciation and provide a fond farewell. - Actively listen and respond positively to guest questions, concerns, and requests using brand or property specific process (e.g., LEARN, PLEASED, Guest Response, LEAP) to resolve issues, delight, and build trust. - Engage guests in conversation regarding their stay, property services, and area attractions/offerings. - Provide assistance to individuals with disabilities, including assisting visually, hearing, or physically-impaired individuals within guidelines (e.g., escorting them when requested, using words to explain actions, writing directions on paper, moving objects out of the way, or offering access to Braille or TDD phones). - Assist other employees to ensure proper coverage and prompt guest service. Communication - Speak to guests and co-workers using clear, appropriate and professional language. - Discuss work topics, activities, or problems with coworkers, supervisors, or managers discreetly and quietly, avoiding public areas of the property. Working with Others - Support all co-workers and treat them with dignity and respect. - Develop and maintain positive and productive working relationships with other employees and departments. - Partner with and assist others to promote an environment of teamwork and achieve common goals. Quality Assurance/Quality Improvement - Comply with quality assurance expectations and standards. Physical Tasks - Read and visually verify information in a variety of formats (e.g., small print). - Stand, sit, or walk for an extended period of time or for an entire work night shift. - Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and objects weighing in excess of 50 pounds with assistance. - Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. - Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. - Reach overhead and below the knees, including bending, twisting, pulling, and stooping. General Food and Beverage Services - Maintain cleanliness of work and guest areas by clearing, collecting and returning food and beverage items to proper area. - Maintain cleanliness of work areas throughout the day, practicing clean-as-you-go procedures. - Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen. - Set tables according to type of event and service standards, including types of linens, glassware, plate/chinaware, and silver/flatware, ensuring all supplies meet quality standards. - Pick-up trays and clean tables as needed to ensure a clean dining area. - Follow appropriate procedures for serving alcohol (e.g., TIPs (Training for Intervention Procedures), CARE (Control Alcohol Risks Effectively)). - Thank every guest upon departure, invite them to return, and wish them a fond farewell. - Retrieve and deliver food and beverage orders in a timely manner. - Perform other reasonable duties as requested. Assists Management - Communicate with guests, other employees, or departments to ensure guest needs are met. Closing - Complete closing duties, including storing all reusable goods, breaking down goods, cleaning all equipment and areas, returning equipment to proper locations, locking refrigerators, restocking items, turning off lights, locking doors, and completing daily cleaning checklist. Beverage/Coffee Cart - Inspect the cleanliness and presentation all china, glass, and silver prior to use. Cash/Bank Handling - Record transaction in MICROS system at time of order. - Process all payment methods in accordance with Accounting procedures and policies. - Follow property control audit standards and cash handling procedures (e.g., blind drops). - Count bank at end of night shift, complete designated cashier reports, resolve any discrepancies, drop off receipts, and secure bank. - Obtain assigned bank and ensure accuracy of contracted monies, obtaining change required for expected business level, and keeping bank secure at all times. - Transport bank to/from assigned workstation, following security procedures. - Set up and organize cashier workstation with designated supplies, forms, and resource materials; and maintain cleanliness of workstation at all times. Steps of Service - Present physical and accurate check and process payment, adhering to all cash handling and credit policies/procedures including added and received gratuity. - Check in with guests to ensure satisfaction with each food course and/or beverages. - Answer questions on menu selections, and check with kitchen staff whenever additional clarification is necessary. - Communicate with the kitchen regarding the length of wait for food items, recook orders, and product availability. CRITICAL COMPETENCIES Interpersonal Skills - Customer Service Orientation - Team Work - Interpersonal Skills - Diversity Relations Communications - Communication - Listening - English Language Proficiency Personal Attributes - Dependability - Presentation - Positive Demeanor - Integrity - Safety Orientation - Stress Tolerance - Adaptability/Flexibility Organization - Multi-Tasking Personal Attributes - Information Retention PREFERRED QUALIFICATIONS Education High school diploma or G.E.D. equivalent. Related Work Experience At least 1 year of related work experience. Supervisory Experience No supervisory experience. License or Certification None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brands unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. Be where you can do your best work,​ begin your purpose, belong to an amazing global​team, and become the best version of you. Westin Excelsior Rome Settore: Altro Ruolo: Altro

Hosco Location: Florence, Italy Type: Full-time Start date: As soon as possible About the Role: As our Operations Manager, you will oversee the day-to-day running of our cafés and bakeries, ensuring consistency, efficiency, and exceptional customer experience across all locations. This is a hands-on role for someone who thrives in a dynamic, fast-paced environment and has a passion for hospitality and high-quality food. Key Responsibilities: - Manage and support front-of-house and back-of-house teams across multiple locations - Monitor performance, implement systems, and optimize workflow - Lead recruitment, onboarding, and staff training - Work closely with the founders on strategy, menus, and new openings - Oversee inventory, supplier relationships, and cost control - Ensure compliance with health & safety and local regulations - Maintain and elevate our customer service standardsYou Bring: - Proven experience in hospitality management or multi-site operations - Strong leadership and communication skills - An organized and solution-oriented mindset - Fluent in Italian (English is a strong plus) - Passion for artisanal food, coffee, and community - A valid work permit to work in Italy Ready to grow with us? Send your CV and a short cover letter to jobs@melaleucaflorence.it Were reviewing applications on a rolling basis ? apply early! Melaleuca bakery + bistrot Settore: Altro Ruolo: Altro

Due passi calzature nasce nel 1990 e opera nel settore calzatura e accessori uomo donna. Conosciuta per i suoi brand è un azienda in fase di espansione che offre grandi possibilità di crescita all'interno della stessa. DESCRIZIONE DEL POSTO (MANSIONI) Due passi calzature azienda leader nel settere calzature e accesori multi brand ha aperto le selezioni per il ruolo di Store Manager per la nuova apertura dello store presso il C.C. ROMA EST • La risorsa in questione deve avere un età compresa tra i 28 e i 35 anni • Esperienza di almeno 3 anni maturata in ambito retail nel medesimo ruolo o in ruoli affini presso realtà strutturate • Forte attitudine commerciale • Flessibilità oraria • Dinamicità, flessibilità, esemplarità • Orientamento ai risultati • Spiccato problem solving • Forte senso di responsabilità • Atteggiamento solare e comunicativo • Leadership, capacità organizzative e gestionali del team • Ottima conoscenza pc e procedure amministrative • Buono standing • Ottima presenza PROFILO La figura del Store Manager deve garantire il corretto funzionamento e la fruibilità del punto vendita in termini di gestione degli spazi, dei servizi, della comunicazione interna e della gestione merci Monitorare e gestire un team di circa 4 FTE garantendo che rispettino gli standard aziendali e il customer service Gestire il pagamento e le attività di cassa Interpretare l’andamento dei dati economici di vendita e di gestione del punto vendita monitorando continuamente i KPIs Monitorare gli spazi espositivi Monitorare il magazzino, relative scorte e merce in arrivo Trasferire al personale le politiche aziendali, attraverso azioni di affiancamento, formazione, ecc. CONSIGLI Allegate foto a figura intera come presentazione

Hosco The Skyline Bar Supervisor oversees the bar service to offer a high quality, efficient beverage service that adds to a superior Guest experience and is in accordance with licensing regulations associated with alcoholic beverages. What will I be doing? As a Bar Supervisor, you will supervise the bar service to offer a high quality, efficient beverage service that adds to a superior Guest experience and is in accordance with licensing regulations associated with alcoholic beverages. Specifically, you will be responsible for performing the following tasks to the highest standards: - Maintain an effective bar service with an emphasis on high quality, efficient service - Check that Guest service standards are set, implemented and monitored, and continuously evaluated - Set-up of the outlet in accordance with the pre-determined standards of the operation - Comply with licensing regulations and hotel procedures relating to the bar and service of alcoholic beverages and conduct staff training sessions accordingly - Demonstrate a perfect knowledge of all beverages served in the bar, how beverages are prepared (to recipe) and presented, and how Bar personnel are trained to possesss this knowledge and the application of it - Ensure compliance with and the proper training of Team Members so that all Company Health and Safety, and Fire Regulations and procedures are understand and applied - Ensure all Team Members are impeccably presented and adhere to the correct uniform standards - Deal with sudden staff shortages through absenteeism and report all absences according to Company Attendance Procedures - Complete all necessary administration in accordance with Company procedures relating to all staff members - Maximise revenue and increase average spend per person through upselling, high customer service standards, effective training and motivational techniques What are we looking for? A Bar Supervisor serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: - A warm personality, attentive and smartly presentable - An ability to listen and respond to demanding Guest needs - Excellent leadership, interpersonal and communication skills - Accountable and resilient - Committed to delivering high levels of customer service - Ability to work under pressure - Flexibility to respond to a range of different work situations It would be advantageous in this position for you to demonstrate the following capabilities and distinctions: - Customer Service experience in a supervisory capacity - Passion for delivering exceptional levels of Guest service - A basic level of IT proficiency What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its. Our vision ?to fill the earth with the light and warmth of hospitality? unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! Hilton Molino Stucky Venice Settore: Altro Ruolo: Altro

Hosco JOB SUMMARY Milan, a city of rich history, breathtaking architecture, and a world-leading fashion and design scene, sets the perfect stage for your professional growth. At our exceptional properties ? Sheraton Milan Malpensa, Sheraton Milan San Siro, and The Westin Palace, Milan ? youll have the opportunity to showcase your sales expertise and make a meaningful impact, driving our business to new heights. Responsible for proactively soliciting and managing group/catering-related opportunities. Manages group/catering opportunities not handled by the Event Booking Center. Actively up-sells each business opportunity to maximize revenue opportunity. Achieves personal and team related revenue goals. Ensures business is turned over properly and in a timely fashion for proper service delivery. Responsible for driving customer loyalty by delivering service excellence throughout each customer experience. Provide service to our customers in order to grow share of the account on behalf of the company. CANDIDATE PROFILE Education and Experience ? 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; ? 3 years experience in the sales or related CORE WORK ACTIVITIES Understanding Markets & Maximizing Revenue ? Identifies new group/catering business to achieve personal and property revenue goals. ? Understands the overall market - competitors strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them. ? Closes the best opportunities for the property based on market conditions and property needs. ? Monitors same day selling procedures to maximize room revenue and control property occupancy. ? Gains understanding of the propertys primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event. Conducting Daily Sales Activities ? Responds to incoming group/catering opportunities for the property that are outside parameters of the Event Booking Center. ? Uses negotiating skills and creative selling abilities to close on business and negotiate contracts. ? Uses sales resources and administrative/support staff effectively. ? Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence). Providing Exceptional Customer Service ? Supports the companys service and relationship strategy, driving customer loyalty by delivering service excellence throughout each customer experience. ? Services our customers in order to grow share of the account. ? Executes and supports the companys Customer Service Standards and propertys Brand Standards. ? Provides excellent customer service consistent with the daily service basics of the brand. ? Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event. ? Partners with Event Management and/or Operations in providing a customer experience that exceeds the customers expectations. ? Sets a positive example for guest relations. ? Interacts with guests to obtain feedback on product quality and service levels. ? Attends pre- and post-convention meetings to understand group needs, obtain feedback on quality of product (e.g., rooms, meeting facilities and equipment, food and beverage), service levels and overall satisfaction. ? Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event. ? Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to the company. Building Successful Relationships ? Works collaboratively with off-property sales channels (e.g., Event Booking Center, Market Sales, Strategic Accounts) to ensure sales efforts are coordinated, complementary and not duplicative. ? Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include sales calls, entertainment, FAM trips, trade shows, etc. ? Develops relationships within community to strengthen and expand customer base for group/catering sales opportunities. ? Manages and develops relationships with key internal and external stakeholders. ? Provides accurate, complete and effective turnover to Event Management. Additional Responsibilities ? Utilizes intranet for resources and information. ? Conducts site inspections. ? Creates contracts as required. ? Participates in and practices daily service basics of the brand. Marriott International is committed to set science-based emissions reduction targets to reduce our carbon footprint dramatically by 2030, resulting in the development of Marriotts Climate Action Program (CAP), a comprehensive approach to reduce our carbon footprint and enable climate-smart growth and decision making. Our work to reduce Marriotts global carbon, water, and waste footprints, among other sustainability efforts, is the foundation of Serve 360s Sustain Responsible Operations coordinate At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brands unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. Be where you can do your best work,​ begin your purpose, belong to an amazing global​team, and become the best version of you. The Westin Palace Milan Settore: Altro Ruolo: Altro

Hosco The Gritti Palace, a Luxury Collection Hotel in Venice, part of Marriott International, is currently recruiting for a Sales Account Director, he/she will report to the Director of Sales and she/he will join a team of passionate professionals. This is a great opportunity to work in a place of exceptional art and elegance, where history and culture are met with renewed Venetian style. The Gritti is known for impassioned service, a delectable culinary experience and an intimate wellness haven. The reference point for the worlds elite at international city events such as the Biennale, Carnival and the Venice Film Festival. What we offer - Professional career progression at international level in 9000 Marriott hotels - Learning and development opportunities online, on the job and in class - Discounts on hotel rooms, gift shop items, food and beverage - Experienced management & motivated and engaging colleagues - Charity events, Wellbeing activities and voluntary work in the community of Venice through the TakeCare program - Canteen service Manages and/or provides dedicated account management support to a targeted portfolio of accounts with a focus on the US luxury transient segment. Builds and maintains business relationships with key buyers by applying the principles of strategic account management to achieve account market share goals for the property. Develops strong partnerships with buyers for the purpose of penetrating and growing market share and driving account sales. Leverages Marriotts products and services as a team member within their assigned account portfolio. Responsible for increasing Marriotts preference, loyalty and profitable share within assigned accounts and contribute to overall Sales Team success through the direct sales efforts of revenue generation and value creation. Executes the overall account strategy for assigned accounts to generate and maximize business. CANDIDATE PROFILE Education and Experience ? 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major and 3 years experience in the sales and marketing or related professional area; OR ? 4-year bachelors degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major and 2 years experience in the sales and marketing or related professional area. - Right to work in Italy. - Fluency in Italian, English and preferably French. - Total Account Management experience. - Preferable knowledge of US market. CORE WORK ACTIVITIES The role of the Account Director is to support the Hotels Sales Team vision and mission by executing transactional sales excellence. Sales and Account Management - Develops and implements the overall account strategy for assigned accounts. Execute sales strategy to achieve account goals. - Retains, expands and grows account revenue of assigned accounts through total account penetration, margin management, and implementation of sales and marketing initiatives - Penetrates assigned accounts for group and transient, as well as exploring opportunities for extended stay and catering sales business. - Identifies and aggressively solicits new accounts in coordination with any relevant Sales and Marketing. - Accurately qualifies potential accounts; re-qualify existing accounts. - Articulates the financial benefits of a proposal as it pertains to the customers business objectives. - Collects and analyzes key information about the customers business and/or operation. - Counsels internal stakeholders on optimal negotiating stance. - Demonstrates benefits of total account management and team-based sales. - Demonstrates working knowledge of legal issues within industry. - Develops opportunity sales plan with actionable steps to attain revenue goals. - Identifies key purchase points and decision-makers that influence the "buy" decision. - Maintains account information in Opera Sales and Catering to ensure accurate and up-to-date account reporting. - Qualifies each business opportunity and recommend company products that match both the customer needs as well as the hotels business needs. - Suggests positive alternatives whenever necessary. - Leverages appropriate sales and property Leadership to ensure account saturation pull-through of account strategies and selling solutions at the local property level. - Establishes and maintains accurate and up-to-date customer, account and opportunity data each account in Opera Sales and Catering to ensure accurate reporting. - Manages proactive account, segment or regional sales. - Supports in-market needs of properties in a given regional area. - Supports data gathering, reporting & tracking functions. - Understands traditional industry processes (pricing, RFPs, proposals, etc) Executes and support Marriotts Customer Service Standards and hotels Brand Standards. - Participates in and practices daily service basics of the brand - MHR Genuine Care Basics - Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event. - Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building an Account and loyalty to the company. Revenue Generation - Identifies key purchase points and decision-makers that influence the "buy" decision. - Relates customer needs to product capabilities. - Routinely quantifies the business impact to both the customer and Marriott. - Works with Revenue Management to support account strategy in-market. - Builds and strengthens accounts with existing and new customers, industry organizations and brand network to enable future bookings. Activities include sales calls, entertainment, familiarization ("fam") trips, trade shows, etc. - Pursues initiatives to capitalize on strengths and market opportunities, and to counter competitive threats. - Constantly monitors the competition on the market and anticipates business opportunities Value Creation - Anticipates and quickly seizes opportunities not obvious to others to build customer satisfaction. - Delivers on commitments to customers. - Delivers value-added products and services to create long term customer loyalty. - Focuses on two-way communication to ensure win-win relationship is maintained. - Serves as the accounts "local service guarantee" by promoting outstanding service delivery at every customer touch point, issues are resolved timely and to the customers 100% satisfaction. - Understands the overall market dynamics - competitors strengths and weaknesses, economic trends, supply and demand etc. and how to sell to assigned accounts. - Acts as the customers advocate through understanding account needs and opportunities. Identify emerging business opportunities and risks within assigned accounts and provide feedback to key stakeholders (i.e. property Leadership). - Effectively resolves guest issues that arise in the sales process. Bring issues to the attention of property leadership, as appropriate. - Positions self as "Subject Matter Expert" in terms of customer or account activity, business segment activity or market/region activity. - Uses knowledge of Marriotts operations, its markets and competitors to promote dialogue and enrich customer interactions. Market Integration & Team Participation - Monitors that account sales strategies are communicated, implemented and updated as market conditions fluctuate. - Identifies and cultivate relationships with key colleagues and stakeholders in other parts of the organization. - Participates with account team in market pull-through activity. - Supports in-market needs of properties in a given regional area. Other - Performs other duties as assigned to meet business needs. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. The Luxury Collection Hotels & Resorts, with over 120 properties in more than 35 countries, offers the promise of authentic experiences that evoke lasting, treasured memories. Our more than 100 years of experience, beginning in 1906 under the Italian CIGA brand ? a collection of Europes most celebrated and iconic properties ? serves as a solid foundation as we continuously evolve to exceed the desires of the luxury traveler. From legendary palaces and remote retreats to timeless modern classics, each luxury hotel and resort is a unique and cherished expression of its locale ? a portal to the destinations cultural charms and treasures. If you are someone with an appreciation for evocative storytelling, a keen interest and passion for this destinations heritage, and a desire to deliver genuine, personalized, and anticipatory hospitality, then we invite you on our journey. In joining The Luxury Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. The Gritti Palace, a Luxury Collection Hotel, Venice Settore: Altro Ruolo: Altro

Hosco Armani Hotel Milan, 5 stars luxury hotel located in the heart of the famous Milan fashion district, is looking for a F&B Hostess in the Food & Beverage Department. We are looking for a candidate who has a passion for delivering great customer service and excellent communication skills. MAIN RESPONSIBILITIES ? Check guest reservation book and track occupancy chart for space; ? Greet guests as they arrive in a professional and courteous manner and guide them to tables according their preference; ? Answer telephones according to internal standards and take guest reservations or provide information regarding the restaurant or any other hotel service; ? Anticipate the needs of guests, respond accordingly to guest inquiries or problems; ? Recognize regular guests by name and utilize the guests name consistently; ? Inspect and maintain daily menus to ensure quality, condition and appearance while developing a complete working knowledge of all menu items and daily specials; ? Helping out with other positions in the restaurant as needed. Armani Hotel Milano Settore: Altro Ruolo: Altro

Hosco Job title: Restaurant Supervisor Reports directly to: Food & Beverage Manager Direct Reports: Overall Job Purpose The Restaurant Supervisor daily restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. The position ensures the food and beverage/culinary operation meets the brands target customer needs and satisfaction, ensures employee satisfaction. Areas of responsibility include Restaurants,Room Service and banqueting Determines training needed to accomplish goals, then implements plan. Competencies ? Great Organizational skills ? Passion, Love for Cooking ? Attention to detail ? Customer service-oriented ? Problem solver ? Positive approach Qualifications, Skills & Experience ? Fluent in both English and Italian ? Strong understanding of culinary, food and beverage ? Internationally experienced ? Affinity with a more refined lifestyle Candidate profile Education and Experience Minimum 2-years experience in similar role in comparable property with sizeable rooms and meeting spaces. Preferred: ? Has demonstrated the ability to always work on behalf of Guests ? Has demonstrated the ability to work with other Team Members ? Successful track record of working in a collaborative/matrixed environment Principal Accountabilities ? Processes food and beverage invoices. ? Checks daily purchase to various kitchen, bar and store. ? Checks invoices for acknowledgement of receipt of goods. ? Checks arithmetic accuracy. ? Checks unit cost to ensure that they are charged as per contract price. ? Processes store requisition. ? Checks all store requisitions have been properly approved by authorised person. ? Checks on outlets requisition and keeping stock above par. ? Calculates potential food and beverage cost of various outlets and overall cost of sales so that immediate action on cost control can be taken. ? Controls menu costing and pricing ? Keys in computer on daily receiving function. ? Helps to check and match invoices or delivery order with purchase order or purchase requisition. ? Spot checks on receiving of goods to ensure that they are in accordance with the specification set by Management ? Controls inventory of Store items. ? Random checks of store level as to control losses, spoilage, damage and obsolescence. Carries out monthly stock take of store ? Reports discrepancies to Director of Finance. ? Controls inventory in food and beverage outlets. ? Random checks of par stock level. ? Spot checks on portion and wastages. ? Prepares and report the interim weekly and the monthly F&B Costs ? Controls and re-costs House Charge ? Posts on a monthly into the General Journal all F&B Adjustments ? Process and post all Goods Received without invoice accrual ? Schedule periodic spot checks of bars and kitchen areas to check on the proper usage and storing of raw materials ? Demonstrate Awareness of HACCP policies and procedures and ensure all procedures are conducted safely and within HACCP guidelines and ensure direct reports do the same. ? Prepares Monthly and Annual VAT declarations ? Prepares VAT monthly payments ? Processes self billing invoices ? Prepares the self-consumption VAT computation ? Maintain updated and files all VAT registers (Sales, Purchase, Self Billing and Intrastat) on a monthly basis ? Implement and maintain all fiscal reports required by existing fiscal laws and new laws (any type) ? Maintain controls on City Tax and prepare the quarterly payments to the municipal bank ? Resolve small issue on tax claims with tax office ? Assist appointed consultant in resolving tax claims ? Liaise with SIAE for monthly and extraordinary payments CARDO ROMA, AUTOGRAPH COLLECTION Settore: Altro Ruolo: Altro

HRM Group è un gruppo di aziende tech formato da circa 300 professionisti operanti sul mercato Europeo attraverso le due unit: HRM Consulting per I servizi di digital e data strategy, service design, application development e maintenance; Hackronym per lo sviluppo di progetti di trasformazione ed evoluzione digitale. In oltre 25 anni di attività abbiamo maturato forti competenze nelle industry: Finance e Insurance, Fashion, GDO, Utilities, Food and Beverage, Logistic, Entertainment Perché i nostri colleghi ci scelgono: In HRM sono sempre coinvolti in processi di condivisione delle conoscenze e formazione continua su nuove metodologie e tecnologie, lavorando in team con diverse seniority e professionalità e mettendo le mani in pasta sui progetti. Sviluppatore Angular: Descrizione del progetto: La risorsa farà parte di un team all'interno della nostra digital factory, dovrà effettuare manutenzione ed evolutive  per un progetto in ambito Customer Communications Management (CCM), Digital Customer Experience e Dematerializzazione. Conoscenza delle tecnologie: Ottima conoscenza del framework Angular Buona conoscenza di Typescript Html, css, bootstrap Buona conoscenza di Javascript Buona conoscenza di Jquery Conoscenza di base dei seguenti tool e metodologie: GIT, Suite Atlassian (Jira, Confluence, Bitbucket) Metodologia Agile e SCRUM Compensation & Benefits: I nostri collaboratori e il nostro gruppo traggono reciproci benefici della formazione per questo: Sei un professionista' HRM ti assicura un contratto a Tempo Indeterminato. Entrando a far parte di HRM avrai accesso a: Welfare Contrattuale Convenzioni dedicate Buoni pasto Fondo Sanitario Contrattuale Skill Monitoring Program Strumenti formativi interni Spazi gradevoli Sei ancora interessato' Il nostro processo di selezione è tempestivo e prevede: Un colloquio conoscitivo con HR Un colloquio tecnico con i responsabili di progetto per apprendere le tue capacità e i tuoi interessi Se possiede le caratteristiche giuste il nostro Responsabile HR sarà lieto di darti il benvenuto presentandoti la nostra offerta di collaborazione. Vuoi saperne di più' Inviaci il tuo CV aggiornato e dettagliato con autorizzazione al trattamento dei dati personali ai sensi della Legge 196/03 e art.13 GDPR 679/13. Al resto ci pensiamo noi!

Hosco The Armani Group is a leading company in the fashion and luxury sector, with more than 8,000 employees. Its three core brands - Giorgio Armani, Emporio Armani and A|X Armani Exchange - are active in all the worlds major countries, across many continents. With origins firmly rooted in Italy, but also with a cosmopolitan vision and culture, the company has grown since it was founded in 1975, expanding its offer from clothes and accessories to cosmetics, fragrances, eyewear, watches, jewellery, and furniture and furnishing accessories. Today, therefore, as well as being well known in the area of fashion, the Armani Group is also renowned in the sectors of interior design, food and beverage, and hotels and resorts. Giorgio Armani has created a style that has, with remarkable consistency, continued to explore countless variations and possibilities over the years. The Armani style, in expressing a precise vision - down to the most minute detail, is a style in the truest sense of the word: a way of being and presenting oneself, certainly incorporating clothing and accessories, but also including gestures, ways, behaviours and attitudes; a style that goes beyond the sum of its parts, and well beyond what one wears. Convinced that ethics and aesthetics must coincide, Giorgio Armani expresses fundamental and enduring values through style. He does so by creating timeless pieces that, enhanced by precious materials and artisanal craftwork, resist the whim of fleeting trends with their pure and essential design. Nobu Milano is looking for a Receptionist who can satisfy customers by following the directions of the Receptionist Supervisor and the Managers. Responsibilities - Warmly greeting guests ensuring our standards are met at all times - Wardrobe management - Enter the reservations in the software and manage the floor plan in agreement with the General Manager - Collect information about the customer and share it with the other departments to ensure the optimization of the guest service - Collaborating with other departments to fulfil guest requests Giorgio Armani Settore: Altro Ruolo: Altro