Customer service technician fluent

For the Turin plant of a leading International Group present in 21 countries and main supplier in the automotive field we are looking for a CUSTOMER SERVICE AUTOMOTIVE (fluent German) Main Duties and Responsibilities: • Interface with customers logistic planning departments providing customer service. • Monitoring and controlling of customer orders by means of the different IT tools like EDI, web-EDI, customer portals. • Timely processing of shipping orders including commissioning, packaging, shipping processing and loading, monitoring of timely delivery at customers. • Support to internal production planning department (MRP control). • Ensure compliance with customer specific packaging and shipping instructions. • Logistical complaints processing. • Export and customs processing. • Contact persons for finished goods dispatchers. Minimum Qualifications: Completed Bachelor’s in the field of Dispatch Logistics, Economics with focus on material management or in a comparable field. Good German and English language knowledge Offer: Job placement in an international and highly motivating contest. Salary grading will be based on the level of experience. Organizational Integration: Reports to: Senior Dispatch Logistics Specialist About Job è un'Agenzia di Ricerca e Selezione del Personale autorizzata dal Ministero del Lavoro al prot. 13/I/0012148 che offre consulenze integrate nell'ambito della gestione delle Risorse Umane. I candidati sono invitati a leggere sul nostro sito www.aboutjob.it l'informativa sulla privacy (GDPR Regolamento UE 679/2016). Il presente annuncio è rivolto ad entrambi i sessi, ai sensi delle leggi 903/77 e 125/91, e a persone di tutte le età e tutte le nazionalità, ai sensi dei decreti legislativi 215/03 e 216/03.

Our client, Getinge, a company operating in the medtech sector, has commissioned us to research a figure of CUSTOMER SERVICE INTERNSHIP An internship at Getinge will allow you to develop personally and professionally while having the opportunity to focus on what you are most passionate about. Thinking about the customers, you can make a difference every day. Service/ Customer Service Internship Key purpose of the role: The resource will be included in the Customer Service/ Service Team whose mission is the full satisfaction of internal and external Customers and, through Teamwork, the achievement of the expected service results. The intern will be supporting and trained on: The activities aimed at the management of all orders received in compliance with the service levels provided. The receiving orders and entering data on the system management (SAP), in compliance with the established times Management of Inbound and Outbound calls; telephone assistance to Customers; The following activities of the Team; returns management/ management of complaints / inquiries, credit / debit note management, archiving of documentation Skills and competencies requested: Recently graduated with a Bachelor’s or Master’s degree Excellent interpersonal and communications skills Self-starter with entrepreneurial mind-set Fluent spoken and written Italian and English Good command in Office Precision, Availability, Team working IT Skills: Microsoft Office package. Languages: Fluent Italian and fluent English. Start: in July The position is open to both men and women (L. 903/77 e L. 125/91). “Ricercamy Srl is in possession of open-ended ministerial authorization n°39/0000225 granted by the Ministry of Labor and of PS in accordance with D. Lgs. 276/03”

Ricercamy.com, the new recruiting company founded with the aim to rewrite the standards of the sector in Italy, is seeking a: CUSTOMER SERVICE SPECIALIST Our client, Getinge Italia, a company operating in the medtech sector, has commissioned us to research a figure of CUSTOMER SERVICE SPECIALIST. Job Purpose: the CSS is the Customer reference point being responsible for order management – from incoming order to the invoicing – ensuring satisfaction through timely product delivery. Key Duties and responsibilities: Order management in the ERP system. Sending of purchase orders to vendors (intercompany or third parties) Delivery time monitoring interacting with vendors (by e mail, calls) Monitoring and managing deliveries to the customer. Sales orders invoices creation and support in solving e-invoicing issues. Support to finance department for solving issues linked to purchase orders and sales orders. Support to the Customer Service Manager for the monthly Net Sales forecast. Manage any product return process following the reverse process from customer to the warehouse. Skills: Strong phone contact handling skills and active listening Familiar with CRM systems Customer orientation and ability to adapt/respond to different types of characters Ability to multi-task, prioritize and manage time effectively Adaptability Ability to Work Under Pressure Positive Attitude Languages: Native Italian speaker and fluent in English. Temporary contract is offered. The position is open to both men and women (L. 903/77 e L. 125/91). “Ricercamy Srl is in possession of open-ended ministerial authorization n°39/0000225 granted by the Ministry of Labor and of PS in accordance with D. Lgs. 276/03”

Ricercamy.com, the new recruiting company founded with the aim to rewrite the standards of the sector in Italy, is seeking a: CUSTOMER SERVICE SPECIALIST Our client, Getinge Italia, a company operating in the medtech sector, has commissioned us to research a figure of CUSTOMER SERVICE SPECIALIST. Job Purpose: the CSS is the Customer reference point being responsible for order management – from incoming order to invoicing – ensuring satisfaction through timely product delivery. Key Duties and responsibilities: Order management in the ERP system (SAP) Knowledge of goods handling systems (MB51, MB04, MMBE) Sending of purchase orders to vendors (intercompany or third parties) Delivery time monitoring interacting with vendors (by e mail, calls) Monitoring and managing deliveries to the customer. Sales orders invoices creation and support in solving e-invoicing issues. Support to finance department for solving issues linked to purchase orders and sales orders. Support to the Customer Service Manager for the monthly Net Sales forecast. Manage any product return process following the reverse process from customer to the warehouse. Skills: Excellent knowledge of SAP Good english, written and spoken Strong phone contact handling skills and active listening Familiar with CRM systems Customer orientation and ability to adapt/respond to different types of characters Ability to multi-task, prioritize and manage time effectively Adaptability Ability to Work Under Pressure Positive Attitude Languages: Native Italian speaker and fluent in English. Temporary contract is offered. The position is open to both men and women (L. 903/77 e L. 125/91). “Ricercamy Srl is in possession of open-ended ministerial authorization n°39/0000225 granted by the Ministry of Labor and of PS in accordance with D. Lgs. 276/03”

Ricercamy.com, the new recruiting company founded with the aim to rewrite the standards of the sector in Italy, is seeking a: CUSTOMER SERVICE SPECIALIST Our client, Getinge Italia, a company operating in the medtech sector, has commissioned us to research a figure of CUSTOMER SERVICE SPECIALIST. Job Purpose: the CSS is the Customer reference point being responsible for order management – from incoming order to invoicing – ensuring satisfaction through timely product delivery. Key Duties and responsibilities: Order management in the ERP system (SAP) Knowledge of goods handling systems (MB51, MB04, MMBE) Sending of purchase orders to vendors (intercompany or third parties) Delivery time monitoring interacting with vendors (by e mail, calls) Monitoring and managing deliveries to the customer. Sales orders invoices creation and support in solving e-invoicing issues. Support to finance department for solving issues linked to purchase orders and sales orders. Support to the Customer Service Manager for the monthly Net Sales forecast. Manage any product return process following the reverse process from customer to the warehouse. Skills: Excellent knowledge of SAP Good english, written and spoken Strong phone contact handling skills and active listening Familiar with CRM systems Customer orientation and ability to adapt/respond to different types of characters Ability to multi-task, prioritize and manage time effectively Adaptability Ability to Work Under Pressure Positive Attitude Languages: Native Italian speaker and fluent in English. MEMBERSHIP IN PROTECTED CATEGORIES WILL BE PREFERENTIAL Temporary contract is offered (3 months) The position is open to both men and women (L. 903/77 e L. 125/91). “Ricercamy Srl is in possession of open-ended ministerial authorization n°39/0000225 granted by the Ministry of Labor and of PS in accordance with D. Lgs. 276/03”

At Cross Border Talents We are recruiting Customer Service Representatives for the German Team to work across different locations: in Portugal, Greece, Malta or Bulgaria. Relocation is mandatory! Our mission is to connect the Best Promising Talent with Top Employers. Our clients are leading companies within customer experience journey! Please be aware that in order to apply for this position, you should have an EU passport / ID! Your Role: Engaging with Customers: Interact seamlessly with German-speaking customers, ensuring inquiries are addressed with excellence and satisfaction. Leveraging Language Skills: Utilize fluent German skills to facilitate clear and effective communication, fostering positive interactions. Requirements: Native or Fluent in German English B2 level EU Passport or valid Permit to Stay in Portugal, Greece, Malta or Bulgaria Ability to deal with sensitive content What we offer: Competitive Salary Recognition: Reap the rewards of a competitive salary aligned with your role and expertise. Assistance with relocation International Atmosphere Experience (some benefits may change based on the country) Feel free to apply even if you don’t meet all the requirements, we may have some other open positions that suit you best (as long as you have an EU passport or local Residence Card).

Be Part of it This client is a fast growing global player in the fashion industry. Having started as a start up in 2008 this company is now employing 1500 people in 11 cities around the world! What's even better they are still growing. Currently this company is recruiting for innovators in the popular coastal city Porto in Portugal.  Your Challenge You will be responsible for supporting the health of the partner ecosystem, that means you ill be strengthening the daily operational relationship with each partner and ensuring that the partner's voice is shared throughout the organization. You will be a part of a fast-paced, results-driven B2B team that thrives in delivering impeccable service to the client's partner community of the best luxury boutiques and brands. Your tasks will include:  •  Be the main person of contact for partners regarding daily operational and technical queries (e.g. order/returns issues, systems queries, customer service priorities); •  Support partners with speed, quality and service on every communication channel; •  Oversee operational KPIs, trend spot partners’ behaviors, and proactively seek solutions for recurring issues; •  Liaise with internal departments to ensure that top notch service is delivered to all internal and external customers; •  Identify best practices and help establish process standards that guarantee consistency and efficiency at scale; •  Enhance partner satisfaction by providing effective and reliable support and identifying improvement opportunities to meet partners’ expectations; • Advocate the partner in the organization to drive value for the partner ecosystem Your Resume •  Fluent in Italian and English  •  B2B experience  •  self motivated •  Result-orientated •  Eye for detail  •  Problem Solver •  Ability to work in a fast paced environment  •  IT - Savy •  Good command of MS Office Up for the Adventure?  Don't hesitate and contact us today if you think you have what it needs! 

Take this chance and APPLY NOW! Travel and Discover Greece! Moreover, you will be learning Greek and experience Greek music, taste great comfort food and visit their beautiful sights. Don’t forget about their sandy beaches with crystal clear blue water and beautiful landscapes. Start a new career and join international team in Athens. What does this role hold for you? • Solving customers queries by phone or emails • Provide excellent level of customer services • Maintain strong professional relationships with all clients and customers • Reporting to team managers or team supervisor The ideal candidate • Fluent Italian • Good English • Very good knowledge of computers • Good technical skills and familiar with new technologies • Desire to start fresh and move to Athens, Greece • Enjoy talking with people by phone and emails • Candidate must have European nationality • Able to work in fast-pace and competitive atmosphere Always a plus • Attention to detail • A strong ability to multi-task • Nice attitude, sunny disposition Benefits • Excellent Salary • Monthly performance bonus • 2 Extra salaries paid per year • Training provided (Paid) • Free Greek language courses • Extra payment for Sundays or Bank holidays • Extra payment for overtime • Interactive activities: team-building, excursions, themed parties • On-site canteen • International working environment Extra Benefits • Paid flight ticket • Taxi transfer from the airport • 2 weeks hotel accommodation (breakfast included) • Assistance in finding a place of residence. DK Global Recruitment is a multilingual recruitment agency, based in Dublin, Ireland. We specialize in finding European language-speaking jobs for job seekers in many European countries. With years of experience in the multilingual BPO sector. Our clients are highly-reputed companies with constant growth in the international market and we are pleased to find good employees for them. Thus, you should not hesitate to contact us regarding any kind of queries you have, related to jobs and career advice. Why choose Recruitment Agency: You are given extra support in preparing for interviews / You can ask for your application feedback anytime via email or phone / All our services to job seekers are free of charge / We also offer bonus scheme to candidates.

About us Madico is one of the world’s leading manufacturers of innovative window film, coating, metallizing and laminate solutions. Headquartered in Tampa Bay, Florida, Madico, Inc. innovates, manufactures, and distributes a broad range of protective, functional and decorative materials-based solutions including films, coatings and laminates for various industries worldwide from automotive and architecture to healthcare and aerospace. ProtectionPro, the device protection division of Madico, is the global-leader in on-demand device screen protection. We are present in over 146 countries around the world offer premium level support and assistance to our clients and distributors around the clock. Job Description Looking for a person to assist with providing tech support related assistance to our clients, distributors and team. This person will regularly do data entry, field calls or messages for assistance from the EMEA region, and work as a team on various product and material tests from time to time. Requirements: • Fluent in English both written and spoken (mandatory), any additional language (Arabic, French, German, Hebrew, Polish, Russian, Portuguese) is a plus • Customer service oriented • Team player • Strong analytical skills, technology minded and attention to detail • Ability to prioritize, multitask, and manage time productively • Willing and able to travel • Basic experience working with Microsoft Office • Previous experiences in Tech support, customer service, IT, product development and/or design (any field) are welcome but not required • VAT Number (Partita IVA) Please apply writing to murban@protectionpro.co and attach your CV and a brief Cover Letter.

Dear friends, here is the Job Offer for you with the great career perspectives in Greece. Our Customer is looking for the Customer/Technical Service Advisor; you will be working in a call center of International Company (responding to phone calls, chats, emails). Not sales, support only. It might be technical helpdesk or customer service, depending on your skills. EU citizens only Requirements: Native or fluent Arabic, Czech, Danish, Dutch, English, French, German, Hebrew, Italian, Polish, Spanish, Japanese or Turkish Speaker and your English level is min. B1-B2. Conditions: • Paid relocation (flight and 2 weeks of accommodation + support in finding a flat and full administrative support); • Long-term contract 12 month with prolongation; • Health insurance; • Possibilities of professional development and career growth. The salary in Athens is 1100 gross Euro/month in 14 payments (12 months x1100 + 2 extra payments full salaries = 15400/year) + up to 200-250 Euro/month performance bonus + additional extra payments on monthly basis or single payments (around 250Euro/month depending on the project), additional extra payments for working on weekends or extra hours + health insurance. Taxes to be deducted: 23-24% The salary is above the average for this country. Small studio flat may cost 200-300 e/month, shared flat 150-250 Euro/month. 3-4 weeks paid training provided, in Athens. Starting dates: ongoing, let me know when you are available. All interviews held via phone and Skype. If you are interested please send me your CV in English and MS Word indicating -your date of birth - your citizenship (EU citizens only) - your skype ID (please create one) - studies and work experience (especially in customer service if you have any) - your languages level - please put in email subject "Greece/ Language / your name". At TalentsSpace1@gmail.com

David Kennedy Recruitment are proud to be hiring for one of Europe’s fastest growing BPO’s for their expanding office in Debrecen Hungary. Responsibilities • To provide 1st line technical support; answering support queries via phone and email • To maintain a high degree of customer service for all support queries and adhere to allservice management principles • To take ownership of user tickets or problems and be proactive when dealing with user issues • To log all calls/chats/email in the ticket logging system and document all actions performed related to the ticket. • Respond to enquiries from clients and help them resolve their hardware or software problems • Continuously monitor incoming customer contacts including those made by any of the media available to transcosmos's customers • Continuously monitor outstanding calls or tickets and ensure that provision is made in case of your absence • Support users in the use of computer equipment by providing necessary training and advice • To allocate more complex calls to the relevant IT Support team member. Skills needed • Fluent Italian or German & English (knowledge in Spanish is a plus) • Good technical troubleshooting skills. • Excellent customer service skills. • Excellent communication skills (both written and oral), with the ability to communicate professionally and confidently at all levels. • Experience of using tickets logging systems. • Strong knowledge of Microsoft based operating systems and peripherals - such as desktop and network printers/copiers. • Experience with using and troubleshooting Microsoft Outlook within a network environment (permissions, calendar sharing, and delegation) • Experience with using and troubleshooting Microsoft Office with emphasis on MS Word, MS Excel and MS PowerPoint at least to version of Office 2010. • Good understanding of PC hardware set-up and configuration. Additional information On top of your base salary, the employer offers an exceptional cafeteria, SZEP Card, vouchers for sports events, public transport contribution and many others. For more info get in touch with me today!

Our Client is a Multinational US Company, leader in the production of Power Units and small and medium Diesel Engines for a wide range of Customers, Dealers and B2B in the Automotive, Construction and Agricultural Industry. Advanced Pre and post Sales culture, supported by New Digital Projects, are today allowing improved Services for the Sales Organizations worldwide, Distributors and Dealers, OEM’s and Sales offices, meeting the Customer’s needs and expectation of Service Management. The candidate we are selecting will be in charge of the implementation of the Digital Transformation Project. The position is open for a Customer System Solutions Manager Digital Transformation projects BASIC FUNCTION Responsible for Field Customer Support Systems, He/She: Proposes and coordinates the development and implementation of web based and IT Systems able to provide technical support and documentation to the Service Dealers, Distributors, OEMs and regional Sales offices. Implements Digital Transformation projects deeply changing the way in which the company interacts with its Distribution network and End Users. SPECIFIC RESPONSIBILITIES The Manager, with the support of his/her team, is responsible of developing, planning, budgeting, overseeing all Aftermarket Customer Support Systems for Diesel Engines Globally. More specifically: Defines specification, assures maintenance for and web-based platform systems to make technical documentation available to third party companies associated to the Company Service and Parts Network, to OEM customers and their network when so regulated by OEM Service Contracts. Proposes, defines and coordinates projects for developing: Diagnostic tools and functionalities for Electronically controlled Common Rail Diesel Engines Web based Spare Parts Look up, Parts Ordering system and Warranty System E-commerce and Mobile Apps Web Platforms and other web-based IT systems for Aftermarket Parts & Service IT Systems aimed at supporting OEMs Customer end-of line and on-field using available technology to better meet customer needs. The Candidate we like to meet has a University level of Education, Web based and IT knowledge as well as proven project and team management. Experience in after sales and service is a plus. The ideal candidate is fluent in English, has good attitudes in dealing with colleagues at all levels and Customers worldwide. Problem Solving, independence, attitude to travel managing situations within different cultures is a part of the position. Providing leadership through effective goal setting, support, delegation and communication, He/she Assigns tasks to the team allowing to effectively perform and assuring they deliver high-quality product in alignment with the overall products delivery schedule: Supervises the creation and maintenance of technical documentation to support Spare Parts identification and sales, such as. Assures support, informs, periodically travels and meets colleagues in Spare Parts Sales, Service Network management, Engine Sales globally in all Regions (EMEA, NA, LATAM, CHINA and APAC, INDIA) to train in the use of the tools, to get their feedback and collect information about their needs. Coordinates and develops synergies, encourages the implementation of common systems whenever possible, with the colleagues responsible for the same activities for Kohler gasoline engines and with the other entities and companies of Power Group. Supervises the creation, developing, writing and editing technical documentation to support operation and maintenance of products, such as Use & Maintenance Manuals, Service Manuals for service workshops, training and service tools documentation. Coordinates planning, scheduling, delivering, and communicating the status of related projects and provides periodic reports, keeping management informed of area activities and of any significant concerns or problems. Ensures customer receives required data in a timely manner. Grants support to OEM’s and OEM’s network about the above-mentioned topics. The Company offers: A Permanent Contract directly with the EMEA HQ, Based in Reggio Emilia (Italy) A highly professional environment, advanced technology with focus on Quality and Customer Satisfaction. To apply for this position We invite interested candidates m/f (Legislative Decree 903/77) meeting the requirements of the position Customer System Solutions Manager Rif. 263/19 CSSM to send: updated CV, covering letter. Kindly send you CV and letter of presentation in English or Italian. For first contact with qualified candidates, the initial interviews can be conducted via Skype. You are welcome to contact Susanne Kristiansen, s.kristiansen@kpconsulting.it, Senior Executive Consultant. Responsible for this project, or contact our office directly on 0039 0522 512067. All candidates meeting the described profile will be contacted within two weeks. K&P Consulting Srl, as a permanently associated company in the Register of Employment Agencies Ref. No 39/0002041, invites all candidates (Law 903/77) to read the privacy statement (Article 13 of Legislative Decree 196/2003) on the website www.kpconsulting.it

Knet HR is a leading Recruitment Consulting Company that operates at a National and International level with specific divisions: - Head Hunting division - Temporary Management Division - Top Manager division - Middle Management Division - Professional Studies Division Our company, authorized to operate by the Italian Ministry of Labor, does not administer personnel, therefore the employment relationship is directly regulated between the client company / firm and our candidate. FIELD TECHNICIAN Report to: GM Europe Purpose of the role: the purpose of the Field Technician is to support the commercial operations department to implement the activities associated with project execution, delivery and customer support post project completion. This should be completed to a high standard in line with contractual obligations and with a focus on customer satisfaction. The role is based in Northern Italy and the focus will be on assisting local Italian clients. In addition to this, some travel may be required to other European countries to provide installation and service support. Key Responsibilities and Accountabilities • Ensure projects are installed and delivered on time in accordance with Company Standards and with a focus on customer satisfaction • Inquisitive mind, able to troubleshoot and diagnose problems. Able to think proactively about how to resolve/mitigate any potential issues during product installation, commissioning and support. • Documentation of all key data required for gate/meter selection, product installation and commissioning as agreed/signed by customer and/or engineering firm Technical Skills · Willingness to perform aspects of masonry work subsequent to proper training · Able to understand engineering data and plans/drawings · Mechanical and electrical skills as pertaining to but not limited to: o Assembly and disassembly of product o Replacement, programming and support of RTU, instrumentation, solar power systems and motor drives o Replacement of gearboxes o Steel cable tensioning and replacement IT Knowledge · Ability and experience with PLC, SCADA and RTU systems as it pertains to but not limited to: · Data table adjustment/entry · Knowledge of I/O as it pertains to floating point registers and digital points · Communication protocol knowledge Other Skills/Knowledge · Basic understanding of electronics · Knowledge of the agricultural irrigation industry · Occupational health and safety · Knowledge of control theory is beneficial · Strong customer service skills Language Skills: fluent in Italian and strong in English; other languages are beneficial (Spanish, French, Romanian, Arabic) Skills and Qualifications: technical trade qualification; valid driving licence; 2 + years of experience Attribute: Demonstrated effective matrix skills (crosses geography’s and departments) Demonstrated ability to work with all stakeholders (internal/external) Results oriented, motivated, reliable and trustworthy working style Excellent interpersonal skills. Able to communicate with ease at different levels and with people in different locations Excellent written and verbal communication skills Business minded, logical, analytical, good strategist and implementer Well organized, quick thinker Able to work independently and as part of a team Employment type · Full-time · Permanent contract · Salary will be discussed with the selected candidate · Benefits: Company car, PC, mobile phone, company credit card, tools, etc Starting date expected: mid January 2021 Location: Mantova – Bologna – Reggio Emilia The selection is open at both sexes of Art. 1 L. 903/77 Maximum confidentiality is guaranteed KNET HUMAN RESOURCES SRL: AUTORIZZAZIONE MINISTERIALE A TEMPO INDETERMINATO Prot. 39/0003074 / MA004.A003

Knet HR is a leading Recruitment Consulting Company that operates at a National and International level with specific divisions: - Head Hunting division - Temporary Management Division - Top Manager division - Middle Management Division - Professional Studies Division Our company, authorized to operate by the Italian Ministry of Labor, does not administer personnel, therefore the employment relationship is directly regulated between the client company / firm and our candidate. FIELD TECHNICIAN – ITALIAN PLANTS WATER TREATMENT - FERRARA Report to: GM Europe Purpose of the role: the purpose of the Field Technician is to support the commercial operations department to implement the activities associated with project execution, delivery and customer support post project completion. This should be completed to a high standard in line with contractual obligations and with a focus on customer satisfaction. The role is based in Northern Italy and the focus will be on assisting local Italian clients. In addition to this, some travel may be required to other European countries to provide installation and service support. Key Responsibilities and Accountabilities • Ensure projects are installed and delivered on time in accordance with Company Standards and with a focus on customer satisfaction • Inquisitive mind, able to troubleshoot and diagnose problems. Able to think proactively about how to resolve/mitigate any potential issues during product installation, commissioning and support. • Documentation of all key data required for gate/meter selection, product installation and commissioning as agreed/signed by customer and/or engineering firm Technical Skills · Willingness to perform aspects of masonry work subsequent to proper training · Able to understand engineering data and plans/drawings · Mechanical and electrical skills as pertaining to but not limited to: o Assembly and disassembly of product o Replacement, programming and support of RTU, instrumentation, solar power systems and motor drives o Replacement of gearboxes o Steel cable tensioning and replacement IT Knowledge · Ability and experience with PLC, SCADA and RTU systems as it pertains to but not limited to: · Data table adjustment/entry · Knowledge of I/O as it pertains to floating point registers and digital points · Communication protocol knowledge Other Skills/Knowledge · Basic understanding of electronics · Knowledge of the agricultural irrigation industry · Occupational health and safety · Knowledge of control theory is beneficial · Strong customer service skills Language Skills: fluent in Italian and strong in English; other languages are beneficial (Spanish, French, Romanian, Arabic) Skills and Qualifications: technical trade qualification; valid driving licence; 2 + years of experience Attribute: Demonstrated effective matrix skills (crosses geography’s and departments) Demonstrated ability to work with all stakeholders (internal/external) Results oriented, motivated, reliable and trustworthy working style Excellent interpersonal skills. Able to communicate with ease at different levels and with people in different locations Excellent written and verbal communication skills Business minded, logical, analytical, good strategist and implementer Well organized, quick thinker Able to work independently and as part of a team Employment type · Full-time · Permanent contract · Salary will be discussed with the selected candidate · Benefits: Company car, PC, mobile phone, company credit card, tools, etc Starting date expected: mid January 2021 Location: Zona CENTO - FERRARA The selection is open at both sexes of Art. 1 L. 903/77 Maximum confidentiality is guaranteed KNET HUMAN RESOURCES SRL: AUTORIZZAZIONE MINI

Knet HR is a leading Recruitment Consulting Company that operates at a National and International level with specific divisions: - Head Hunting division - Temporary Management Division - Top Manager division - Middle Management Division - Professional Studies Division Our company, authorized to operate by the Italian Ministry of Labor, does not administer personnel, therefore the employment relationship is directly regulated between the client company / firm and our candidate. FIELD TECHNICIAN – ITALIAN PLANTS WATER TREATMENT - LUCCA - TOSCANA Report to: GM Europe Purpose of the role: the purpose of the Field Technician is to support the commercial operations department to implement the activities associated with project execution, delivery and customer support post project completion. This should be completed to a high standard in line with contractual obligations and with a focus on customer satisfaction. The role is based in Northern Italy and the focus will be on assisting local Italian clients. In addition to this, some travel may be required to other European countries to provide installation and service support. Key Responsibilities and Accountabilities • Ensure projects are installed and delivered on time in accordance with Company Standards and with a focus on customer satisfaction • Inquisitive mind, able to troubleshoot and diagnose problems. Able to think proactively about how to resolve/mitigate any potential issues during product installation, commissioning and support. • Documentation of all key data required for gate/meter selection, product installation and commissioning as agreed/signed by customer and/or engineering firm Technical Skills · Willingness to perform aspects of masonry work subsequent to proper training · Able to understand engineering data and plans/drawings · Mechanical and electrical skills as pertaining to but not limited to: o Assembly and disassembly of product o Replacement, programming and support of RTU, instrumentation, solar power systems and motor drives o Replacement of gearboxes o Steel cable tensioning and replacement IT Knowledge · Ability and experience with PLC, SCADA and RTU systems as it pertains to but not limited to: · Data table adjustment/entry · Knowledge of I/O as it pertains to floating point registers and digital points · Communication protocol knowledge Other Skills/Knowledge · Basic understanding of electronics · Knowledge of the agricultural irrigation industry · Occupational health and safety · Knowledge of control theory is beneficial · Strong customer service skills Language Skills: fluent in Italian and strong in English; other languages are beneficial (Spanish, French, Romanian, Arabic) Skills and Qualifications: technical trade qualification; valid driving licence; 2 + years of experience Attribute: Demonstrated effective matrix skills (crosses geography’s and departments) Demonstrated ability to work with all stakeholders (internal/external) Results oriented, motivated, reliable and trustworthy working style Excellent interpersonal skills. Able to communicate with ease at different levels and with people in different locations Excellent written and verbal communication skills Business minded, logical, analytical, good strategist and implementer Well organized, quick thinker Able to work independently and as part of a team Employment type · Full-time · Permanent contract · Salary will be discussed with the selected candidate · Benefits: Company car, PC, mobile phone, company credit card, tools, etc Starting date expected: mid January 2021 Location: Zona LUCCA - TOSCANA The selection is open at both sexes of Art. 1 L. 903/77 Maximum confidentiality is guaranteed KNET HUMAN RESOURCES SRL: AUTORIZZAZIONE MINISTERIALE A TEMPO INDETERMINATO Prot. 39/0003074 / MA004.A003