Loyalty
Elenco delle migliori vendite loyalty

Italia
Hosco JOB SUMMARY Milan, a city of rich history, breathtaking architecture, and a world-leading fashion and design scene, sets the perfect stage for your professional growth. At our exceptional properties ? Sheraton Milan Malpensa, Sheraton Milan San Siro, and The Westin Palace, Milan ? youll have the opportunity to showcase your sales expertise and make a meaningful impact, driving our business to new heights. Responsible for proactively soliciting and managing group/catering-related opportunities. Manages group/catering opportunities not handled by the Event Booking Center. Actively up-sells each business opportunity to maximize revenue opportunity. Achieves personal and team related revenue goals. Ensures business is turned over properly and in a timely fashion for proper service delivery. Responsible for driving customer loyalty by delivering service excellence throughout each customer experience. Provide service to our customers in order to grow share of the account on behalf of the company. CANDIDATE PROFILE Education and Experience ? 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; ? 3 years experience in the sales or related CORE WORK ACTIVITIES Understanding Markets & Maximizing Revenue ? Identifies new group/catering business to achieve personal and property revenue goals. ? Understands the overall market - competitors strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them. ? Closes the best opportunities for the property based on market conditions and property needs. ? Monitors same day selling procedures to maximize room revenue and control property occupancy. ? Gains understanding of the propertys primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event. Conducting Daily Sales Activities ? Responds to incoming group/catering opportunities for the property that are outside parameters of the Event Booking Center. ? Uses negotiating skills and creative selling abilities to close on business and negotiate contracts. ? Uses sales resources and administrative/support staff effectively. ? Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence). Providing Exceptional Customer Service ? Supports the companys service and relationship strategy, driving customer loyalty by delivering service excellence throughout each customer experience. ? Services our customers in order to grow share of the account. ? Executes and supports the companys Customer Service Standards and propertys Brand Standards. ? Provides excellent customer service consistent with the daily service basics of the brand. ? Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event. ? Partners with Event Management and/or Operations in providing a customer experience that exceeds the customers expectations. ? Sets a positive example for guest relations. ? Interacts with guests to obtain feedback on product quality and service levels. ? Attends pre- and post-convention meetings to understand group needs, obtain feedback on quality of product (e.g., rooms, meeting facilities and equipment, food and beverage), service levels and overall satisfaction. ? Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event. ? Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to the company. Building Successful Relationships ? Works collaboratively with off-property sales channels (e.g., Event Booking Center, Market Sales, Strategic Accounts) to ensure sales efforts are coordinated, complementary and not duplicative. ? Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include sales calls, entertainment, FAM trips, trade shows, etc. ? Develops relationships within community to strengthen and expand customer base for group/catering sales opportunities. ? Manages and develops relationships with key internal and external stakeholders. ? Provides accurate, complete and effective turnover to Event Management. Additional Responsibilities ? Utilizes intranet for resources and information. ? Conducts site inspections. ? Creates contracts as required. ? Participates in and practices daily service basics of the brand. Marriott International is committed to set science-based emissions reduction targets to reduce our carbon footprint dramatically by 2030, resulting in the development of Marriotts Climate Action Program (CAP), a comprehensive approach to reduce our carbon footprint and enable climate-smart growth and decision making. Our work to reduce Marriotts global carbon, water, and waste footprints, among other sustainability efforts, is the foundation of Serve 360s Sustain Responsible Operations coordinate At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brands unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. Be where you can do your best work, begin your purpose, belong to an amazing globalteam, and become the best version of you. The Westin Palace Milan Settore: Altro Ruolo: Altro
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Italia
Hosco The Gritti Palace, a Luxury Collection Hotel in Venice, part of Marriott International, is currently recruiting for a Sales Account Director, he/she will report to the Director of Sales and she/he will join a team of passionate professionals. This is a great opportunity to work in a place of exceptional art and elegance, where history and culture are met with renewed Venetian style. The Gritti is known for impassioned service, a delectable culinary experience and an intimate wellness haven. The reference point for the worlds elite at international city events such as the Biennale, Carnival and the Venice Film Festival. What we offer - Professional career progression at international level in 9000 Marriott hotels - Learning and development opportunities online, on the job and in class - Discounts on hotel rooms, gift shop items, food and beverage - Experienced management & motivated and engaging colleagues - Charity events, Wellbeing activities and voluntary work in the community of Venice through the TakeCare program - Canteen service Manages and/or provides dedicated account management support to a targeted portfolio of accounts with a focus on the US luxury transient segment. Builds and maintains business relationships with key buyers by applying the principles of strategic account management to achieve account market share goals for the property. Develops strong partnerships with buyers for the purpose of penetrating and growing market share and driving account sales. Leverages Marriotts products and services as a team member within their assigned account portfolio. Responsible for increasing Marriotts preference, loyalty and profitable share within assigned accounts and contribute to overall Sales Team success through the direct sales efforts of revenue generation and value creation. Executes the overall account strategy for assigned accounts to generate and maximize business. CANDIDATE PROFILE Education and Experience ? 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major and 3 years experience in the sales and marketing or related professional area; OR ? 4-year bachelors degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major and 2 years experience in the sales and marketing or related professional area. - Right to work in Italy. - Fluency in Italian, English and preferably French. - Total Account Management experience. - Preferable knowledge of US market. CORE WORK ACTIVITIES The role of the Account Director is to support the Hotels Sales Team vision and mission by executing transactional sales excellence. Sales and Account Management - Develops and implements the overall account strategy for assigned accounts. Execute sales strategy to achieve account goals. - Retains, expands and grows account revenue of assigned accounts through total account penetration, margin management, and implementation of sales and marketing initiatives - Penetrates assigned accounts for group and transient, as well as exploring opportunities for extended stay and catering sales business. - Identifies and aggressively solicits new accounts in coordination with any relevant Sales and Marketing. - Accurately qualifies potential accounts; re-qualify existing accounts. - Articulates the financial benefits of a proposal as it pertains to the customers business objectives. - Collects and analyzes key information about the customers business and/or operation. - Counsels internal stakeholders on optimal negotiating stance. - Demonstrates benefits of total account management and team-based sales. - Demonstrates working knowledge of legal issues within industry. - Develops opportunity sales plan with actionable steps to attain revenue goals. - Identifies key purchase points and decision-makers that influence the "buy" decision. - Maintains account information in Opera Sales and Catering to ensure accurate and up-to-date account reporting. - Qualifies each business opportunity and recommend company products that match both the customer needs as well as the hotels business needs. - Suggests positive alternatives whenever necessary. - Leverages appropriate sales and property Leadership to ensure account saturation pull-through of account strategies and selling solutions at the local property level. - Establishes and maintains accurate and up-to-date customer, account and opportunity data each account in Opera Sales and Catering to ensure accurate reporting. - Manages proactive account, segment or regional sales. - Supports in-market needs of properties in a given regional area. - Supports data gathering, reporting & tracking functions. - Understands traditional industry processes (pricing, RFPs, proposals, etc) Executes and support Marriotts Customer Service Standards and hotels Brand Standards. - Participates in and practices daily service basics of the brand - MHR Genuine Care Basics - Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event. - Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building an Account and loyalty to the company. Revenue Generation - Identifies key purchase points and decision-makers that influence the "buy" decision. - Relates customer needs to product capabilities. - Routinely quantifies the business impact to both the customer and Marriott. - Works with Revenue Management to support account strategy in-market. - Builds and strengthens accounts with existing and new customers, industry organizations and brand network to enable future bookings. Activities include sales calls, entertainment, familiarization ("fam") trips, trade shows, etc. - Pursues initiatives to capitalize on strengths and market opportunities, and to counter competitive threats. - Constantly monitors the competition on the market and anticipates business opportunities Value Creation - Anticipates and quickly seizes opportunities not obvious to others to build customer satisfaction. - Delivers on commitments to customers. - Delivers value-added products and services to create long term customer loyalty. - Focuses on two-way communication to ensure win-win relationship is maintained. - Serves as the accounts "local service guarantee" by promoting outstanding service delivery at every customer touch point, issues are resolved timely and to the customers 100% satisfaction. - Understands the overall market dynamics - competitors strengths and weaknesses, economic trends, supply and demand etc. and how to sell to assigned accounts. - Acts as the customers advocate through understanding account needs and opportunities. Identify emerging business opportunities and risks within assigned accounts and provide feedback to key stakeholders (i.e. property Leadership). - Effectively resolves guest issues that arise in the sales process. Bring issues to the attention of property leadership, as appropriate. - Positions self as "Subject Matter Expert" in terms of customer or account activity, business segment activity or market/region activity. - Uses knowledge of Marriotts operations, its markets and competitors to promote dialogue and enrich customer interactions. Market Integration & Team Participation - Monitors that account sales strategies are communicated, implemented and updated as market conditions fluctuate. - Identifies and cultivate relationships with key colleagues and stakeholders in other parts of the organization. - Participates with account team in market pull-through activity. - Supports in-market needs of properties in a given regional area. Other - Performs other duties as assigned to meet business needs. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. The Luxury Collection Hotels & Resorts, with over 120 properties in more than 35 countries, offers the promise of authentic experiences that evoke lasting, treasured memories. Our more than 100 years of experience, beginning in 1906 under the Italian CIGA brand ? a collection of Europes most celebrated and iconic properties ? serves as a solid foundation as we continuously evolve to exceed the desires of the luxury traveler. From legendary palaces and remote retreats to timeless modern classics, each luxury hotel and resort is a unique and cherished expression of its locale ? a portal to the destinations cultural charms and treasures. If you are someone with an appreciation for evocative storytelling, a keen interest and passion for this destinations heritage, and a desire to deliver genuine, personalized, and anticipatory hospitality, then we invite you on our journey. In joining The Luxury Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. The Gritti Palace, a Luxury Collection Hotel, Venice Settore: Altro Ruolo: Altro
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Italia (Tutte le città)
Il candidato verrà inserito all'interno del team di sviluppo, che si occupa sia di sviluppo esterno su progetti dei clienti sia di sviluppo interno di una piattaforma proprietaria. Al candidato non viene richiesta unicamente la scrittura del codice ma, a tendere, dovrà anche svolgere una attività di analisi delle necessità interne e dei clienti.Sviluppo codice in PHP, possibilità di crescità itnernaAgenzia leader nel mercato Incentive, Loyalty & PromotionIl candidato ideale ha le seguenti caratteristiche:Diplomato o Laureato in materie informaticheEsperienza di almeno 3 anni in ambiente di sviluppo web phpConoscenza di PHP e MySQLRappresenta un nice to have la conoscenza dei framework Laravel o CodeigniterAgenzia leader nel mercato Incentive, Loyalty & PromotionRAL commisurata all'esperienza;Possibilità di rapida crescita interna;ambiente legato al mondo del cinema e dello spettacolo;Ottima opportunità di carriera.Salario da 30.000 /anno a 40.000 /anno
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Italia (Tutte le città)
Il candidato verrà inserito all'interno del team di sviluppo, che si occupa sia di sviluppo esterno su progetti dei clienti sia di sviluppo interno di una piattaforma proprietaria. Al candidato non viene richiesta unicamente la scrittura del codice ma, a tendere, dovrà anche svolgere una attività di analisi delle necessità interne e dei clienti.Sviluppo codice in PHP, possibilità di crescità itnernaAgenzia leader nel mercato Incentive, Loyalty & PromotionIl candidato ideale ha le seguenti caratteristiche:Diplomato o Laureato in materie informaticheEsperienza di almeno 3 anni in ambiente di sviluppo web phpConoscenza di PHP e MySQL Rappresenta un nice to have la conoscenza dei framework Laravel o CodeigniterAgenzia leader nel mercato Incentive, Loyalty & PromotionRAL commisurata all'esperienza;Possibilità di rapida crescita interna;ambiente legato al mondo del cinema e dello spettacolo;Ottima opportunità di carriera.Salario da 30.000 /anno a 45.000 /anno
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Vicenza (Veneto)
Per storica azienda operante a livello globale con BRAND CONSUMER GOODS sinonimo di qualità ed eccellenza nel proprio settore strutturato con logiche MULTICANALE (retail-wholesale-digital), ricerchiamo: MARKETING MANAGER – CONSUMER GOODS - VENETO Con l’intento di dare un nuovo impulso al BRAND a livello INTERNAZIONALE, ricerchiamo un profilo manageriale con l’obiettivo di valorizzare l’esperienza del consumatore lungo tutto il customer loyalty, con particolare attenzione alla digital & in store experience, al fine di raggiungere gli obiettivi di sale e marketing dell’azienda. Il candidato ideale ha maturato una precedente esperienza nel settore del marketing e della comunicazione gestendo la propria area di responsabilità in autonomia preferibilmente presso aziende di prodotto non necessariamente del settore del fashion ma anche del mondo del consumer electronics e/o sporting goods. COMPITI E RESPONSABILITA' •Guidare ed attuare la brand marketing & comunication strategy a livello globale •Definire ed implementare il brand marketing & comunication plan annuale per il mercato italiano e i principali mercati internazionali •Elaborare la digital marketing strategy e coordinare tutto l’ecosistema digitale e la marketing automation •Coordinare i lanci delle principali novità di prodotto sia in una prospettiva trade che consumer •Monitorare i principali trend di mercato in collaborazione con le principali agenzie di ricerche di mercato DOVE: Veneto COSA OFFRIAMO: contratto a tempo indeterminato 70k + mb I dati saranno trattati e conservati esclusivamente per finalità di selezioni presenti e future, garantendo i diritti di cui al GDPR 679/2016. Gli interessati/e sono invitati a leggere sul sito l’informativa sulla Privacy GDPR 679/2016. La ricerca è rivolta a persone di entrambi i sessi L.903/77. MODULO Group Autorizzazione Ministero del Lavoro e della Previdenza Sociale ai sensi GDPR 679/2016: PROT. 39/001298/MA004.A003
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Bergamo (Lombardia)
Adecco Italia ricerca, per società leader nel mondo eCommerce che offre servizi e soluzioni integrate in ambito Customer Service, logistics e loyalty, un/una: Addetto Back Office Logistica (eCommerce)La risorsa entrerà a far parte di un team giovane, dinamico e appassionato in un contesto aziendale leader nel mondo e-commerce in forte sviluppo e ad ampio respiro internazionale. Avrà la possibilità di lavorare all'interno del Service Delivery Team svolgendo attività per conto di importanti clienti del panorama nazionale e internazionale appartenenti a diversi settori del mercato tra cui: Fashion, Beauty, Luxury e FMCG. Nello specifico, si occuperà di: o Attività di back-office logistico in collaborazione con le funzioni interne e con le aziende clienti;o Gestione delle relazioni con i corrieri e del processo di apertura pratiche assicurative;o Attività di Customer Service di secondo livello per la gestione dei reclami provenienti da clienti finali;o Analisi ed elaborazione dei dati a supporto della fatturazione mensile;o Elaborazione di reportistica a supporto del monitoraggio dei KPI;o Partecipazione a meeting e conference call. Si richiede:o Diploma/Laurea;o Buona conoscenza del pacchetto MS Office, in particolare Excel;o Inglese livello B2, testato in sede di colloquio;o Esperienza pregressa nella mansione di back office commerciale/logistico;o Ottime doti di analisi e di organizzazione considerando priorità e scadenze;o Gradita conoscenza di software gestionali aziendali ERP/WMS.Si offre: o Contratto a tempo determinato (1 anno);o RAL commisurata all'esperienza effettivamente maturata nel ruolo;o Orario Full Time;o Possibilità di Smart Working;o Sede di lavoro: Telgate (BG).Data inizio prevista: 01/08/2020Categoria Professionale: Commerciale / VenditaCittà: Telgate (Bergamo)Disponibilità oraria: Full Time Clicca sul link sottostante "sito web" per inviarci la tua candidatura.
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Bergamo (Lombardia)
Adecco Italia ricerca, per società leader nel mondo eCommerce che offre servizi e soluzioni integrate in ambito Customer Service, logistics e loyalty, un/una: Junior Account (eCommerce)La risorsa, inserita nella divisione eCommerce, entrerà a far parte di un team giovane e ricco di entusiasmo e si occuperà della gestione e dello sviluppo strategico del business eCommerce di primari brand nazionali ed internazionali. Nello specifico, si occuperà di:o Gestire il rapporto operativo con i Clienti assegnati e sarà responsabile del raggiungimento degli obiettivi di business;o Attraverso un appropriato utilizzo degli strumenti di analisi, sarà responsabile dello sviluppo dello store online dei clienti assegnati, dell'ottimizzazione della Customer Experience e del miglioramento degli indicatori di conversione;o Assicurare il collegamento fra le esperienze internazionali e gli eventuali fabbisogni locali dei Clienti gestiti;o Garantire il passaggio d'informazione verso le strutture interne, monitorando il rispetto delle tempistiche per le attività relative ai Clienti (Logistica, Customer service, piani marketing);o Collaborare alla realizzazione ed alla gestione di eventuali nuovi progetti, partecipando sin dalla fase di start-up alla definizione e implementazione di processi e procedure.Si richiede:o Laurea; o Inglese livello B2, testato in sede di colloquio; o Buon uso PC, in particolare Excel;o Esperienza pregressa in mansioni analoghe; o Esperienza maturata in ambito eCommerce.Si offre: o Contratto a tempo determinato (1 anno);o RAL commisurata all'esperienza effettivamente maturata nel ruolo;o Orario Full Time;o Possibilità di Smart Working;o Sede di lavoro: Grassobbio (BG).Data inizio prevista: 01/08/2020Categoria Professionale: Marketing / Comunicazione / Media / GiornalismoCittà: Grassobbio (Bergamo)Disponibilità oraria: Full Time Clicca sul link sottostante "sito web" per inviarci la tua candidatura.
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Rozzano (Lombardia)
Ricercamy.com, innovativa società di Ricerca e Selezione del Personale all’avanguardia per metodologia e infrastruttura tecnologica, è alla ricerca di: DIGITAL JUNIOR MANAGER Il nostro cliente, leader mondiale nel settore dei sistemi di cottura di alta gamma, ci ha incaricato di ricercare un/a DIGITAL JUNIOR MANAGER. La risorsa dovrà gestire e ottimizzare i canali digital, nel rispetto degli obiettivi di vendita e di marketing e coerentemente con la brand reputation dell'azienda. Responsabilità: Creare una strategia di Digital Advertising (Advertising, Google Adwords, Pay per Click, Affiliation); Sviluppare i canali social (Instagram, Facebook, Youtube…) in accordo con i piani editoriali elaborati dal Marketing; Studiare lo stato attuale della piattaforma e-commerce suggerendo ed apportando i miglioramenti necessari al fine di aumentare traffico e conversion; Gestire in modo ottimale il budget a disposizione rivedendone regolarmente la suddivisione in base ai risultati ottenuti; Definire le attività SEO ed i miglioramenti da sviluppare; Definire i KPIs delle campagne da attivare e saper successivamente misurare le attività adv tramite Google Analytics; Ottimizzare la diffusione online dei contenuti forniti dal Marketing; Supportare il management nelle attività di lead generation e conversion gestite tramite partner e agenzie esterne; Controllare il corretto espletamento di tutte le attività di caricamento, gestione e reporting delle principali campagne sui siti aziendali; Monitorare l’andamento delle campagne digitali tramite i relativi kpi e coordinare le relative implementazioni nei tempi previsti; Definire strategie digitali di brands influence e, quindi, incrementare la brand loyalty e awareness; Gestione operativa piattaforma CRM, software per la creazione delle liste Clienti e newsletter; Creazione reportistica di tutte le attività digital; Si richiede: Conoscenza della lingua inglese parlata e scritta; Conoscenza di Google Analytics; C
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Milano (Lombardia)
DESCRIZIONE DELL'AZIENDA Camicissima è il noto brand della storica camiceria Fenicia, azienda specializzata nella produzione di camicie e cravatte dal 1931, con sede a Milano.La catena di negozi conta circa 380 negozi uomo tra Italia ed estero. DESCRIZIONE DEL POSTO (MANSIONI) A riporto della proprietà ed il Responsabile di Funzione e la Proprietà, la posizione avrà i seguenti obiettivi: •Gestire il sistema CRM per massimizzare il potenziale del database. •Gestire ed analizzare i dati verificando la loro correttezza e la loro diffusione, monitorando costantemente le performance del programma; •Produrre report di controllo periodici sulle prestazioni rispetto agli obiettivi stabiliti per lo sviluppo di nuove strategie; •Supportare l’Ufficio Marketing per contribuire alla stesura di nuove strategie di Marketing e di Vendita; •Gestione delle Campagne DEM e progetto Loyalty PROFILO Esperienza di 10 anni nel ruolo, maturata nell’ambito Retail ed in contesti modernamente strutturati ed in ambito CRM Conoscenza di SAS Guide e SAS Compain, MailUp e basi di MySql Pacchetto Office – Excel ad un Livello Avanzato. Buona conoscenza della lingua Inglese (parlato e scritto). Capacità di analisi vendite, slow/best seller, reportistica, e capacità comunicative e di analisi. Ottime doti relazionali e di comunicazione a tutti i livelli. Dinamismo e Flessibilità Senso di responsabilità Capacità di lavorare in autonomia Capacità analitiche Capacità di mediazione, problem solving.
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Italia
Hosco What will be your mission? Reporting to the Direction of the Projects and Construction area of Southern Europe and MH Headquarters, the Project Manager is responsible for the reposition within the existing portfolio as well as new openings. This role is responsible for managing the projects within key milestones, budget and quality. Analyze cost, risk assessment, forecasts, create and maintain transparent reporting, savings. What will you do? - You undertake the control and approval of the global budget - You are responsible for the repositioning and the realization of new openings - You take responsibility for the feasibility reporting and ensure the refurbishment SoW according to BP for repositioning and new openings - Regarding the construction management, you take over the PMO, cost, scope, quality, planning control, compliance of standard - The regular legal inspections and permit management are just as much part of your work as ensuring the regulation compliance and preventive and corrective actions - Coordinate and manage all project stakeholders such as design teams, consultants, generalcontractors, internal/external clients, direct suppliers, to ensure achieving project goals. - Ensuring assets and expansion support for negotiation proposals and new hotels - Tendering, with analysis of the tender, technical and financial review and recommendation forprojects and CAPEX - Contracting, coordination and supervision, together with other departments and external resourcesWhat are we looking for? - You have a completed degree in architecture or construction management with a minimum of 5 years of experience - Experience in construction project management at both the technical and strategic level - Experience in facility management, current industry and market practices and standards - Relevant experience in the hotel industry is beneficial - Very good knowledge in the construction industry as well as of construction costs in the localmarket - Very good knowledge in construction law, legislation, procedures, best practices, etc. - Proficient use of Microsoft Office suite, incl. MS Project, and AutoCAD - You have an innovative and creative mindset - You are a team player and have good communication skills - You have a proactive way of working and bring along a service vocation - Strong organization skills and pragmatism characterize you - You are able to prioritize and anticipate issues, able to handle multiple tasks - High analytical capacity - You are able to keep an eye on the big picture, along with attention to detail - Comfortable with collaborating with various internal and external partners at different levels. - You stand for self-sufficiency, and a strong sense of responsibility - Decision making and leadership skills - You bring a high degree of willingness to travel - Excellent in Italian and English, Spanish is a plusWhy choose us? At Minor Hotels Europe & Americas we are committed to shaping exciting careers worldwide and cross-cultural experiences. Our journey is fuelled by the passion and dedication of our incredible teams, who also enjoy inspiring and exclusive benefits such as: - Worldwide experience ? diversity of 150 different nationalities. - Career development opportunities full of national and international challenges. - Wide range of training programmes to enhance your skills. - Wellbeing initiatives, including flexible working conditions. - Team member recognition programmes, including Memorable Dates. - Ability to make a difference through our sustainability programme and volunteering initiatives. - Team member rates and promotions, offering discounted rates in our hotels around the world and exclusive benefits through our corporate loyalty programme. Minor Hotels - Southern Europe Settore: Altro Ruolo: Altro
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Italia
Hosco What will be your mission? As SAP MM Support and Training Italy you will provide comprehensive support in all tasks related to the procurement process for Italian hotels. What will you do? - Assist users in resolving operational and system-related doubts, queries, and discrepancies via JIRA. - Plan, schedule, and organize regular or specific training sessions for hotel and central services users. - Validate new processes or functionalities from the system before implementation in the hotels. - Support the implementation of procedures established by the company. - Distribute and clarify any communication related to the procurement area in daily activities.What are we looking for? - Extensive knowledge of the SAP MM Module. - Proficiency in all procurement processes. - Ability to empathize with colleagues. - Demonstrated willingness and proactivity. - Advanced skills in Microsoft Excel. - Availability for travel. - Commitment to the companys policies and procedures. - Effective training skills. - Language proficiency: Italian and English are mandatory; Spanish is highly appreciated.Why choose us? At Minor Hotels Europe & Americas we are committed to shaping exciting careers worldwide and cross-cultural experiences. Our journey is fuelled by the passion and dedication of our incredible teams, who also enjoy inspiring and exclusive benefits such as: - Worldwide experience ? diversity of 150 different nationalities. - Career development opportunities full of national and international challenges. - Wide range of training programmes to enhance your skills. - Wellbeing initiatives, including flexible working conditions. - Team member recognition programmes, including Memorable Dates. - Ability to make a difference through our sustainability programme and volunteering initiatives. - Team member rates and promotions, offering discounted rates in our hotels around the world and exclusive benefits through our corporate loyalty programme. Minor Hotels - Southern Europe Settore: Altro Ruolo: Altro
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Italia
Hosco What will be your mission? As a Pastry Chef, you will report to the F&B Manager and will be responsible for ensuring the pastry service, from preparation to confection and coordination of the service with room teams, complying with internal standards and procedures in order to guarantee a quality service and excellence, exceeding customer expectations. What will you do? - Recipe development, staff management, quality control and innovation in the creation of new pastry products. - Must be aware of industry trends and customer preferences to develop new and unique products that appeal to customers and differentiate the restaurant from its competitors. - Check the stock of bakery ingredients, the quality of materials and the condition of equipment. - Maintain a clean and tidy workplace and comply with quality and safety standards. - Maintain a professional, positive and friendly attitude towards team members at all times.What are we looking for? - Professional experience in similar roles. - Minimum 12. year of schooling and/or Professional Course adapted to the role (preferred) - Knowledge of Hazard analysis and critical control points (HACCP), hygiene and safety standards. - Genuine smile - Customer orientation - Passion for service - Professional attitude - Teamwork - Leadership - Creativity and ability to innovate - Time flexibilityWhy choose us? At Minor Hotels Europe & Americas we are committed to shaping exciting careers worldwide and cross-cultural experiences. Our journey is fuelled by the passion and dedication of our incredible teams, who also enjoy inspiring and exclusive benefits such as: - Worldwide experience ? diversity of 150 different nationalities. - Career development opportunities full of national and international challenges. - Wide range of training programmes to enhance your skills. - Wellbeing initiatives, including flexible working conditions. - Team member recognition programmes, including Memorable Dates. - Ability to make a difference through our sustainability programme and volunteering initiatives. - Team member rates and promotions, offering discounted rates in our hotels around the world and exclusive benefits through our corporate loyalty programme. Minor Hotels - Southern Europe Settore: Altro Ruolo: Altro
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Italia
Hosco What will be your mission? As Concierge, your role will be to ensure that our guests are 100% satisfied with their experience while in our hotel. What will you do? - Anticipate all guest needs and handle all guest inquiries. - Excellent knowledge of all local points of interest as well as the hotel products and services, including room types and rates, relative features and facilities and food and beverage outlets. - Ensure all issues pertaining to guest satisfaction are met and that all follow up is completed in a timely manner.What are we looking for? - Degree in Hotel Management preferred. - A natural interest in other people and cultures. - You enjoy being a point of contact for our guests and make contact easily. - Ability to surprise guests with your special touch. - Excellent communication skills and proficiency in the English language.Why choose us? At Minor Hotels Europe & Americas we are committed to shaping exciting careers worldwide and cross-cultural experiences. Our journey is fuelled by the passion and dedication of our incredible teams, who also enjoy inspiring and exclusive benefits such as: - Worldwide experience ? diversity of 150 different nationalities. - Career development opportunities full of national and international challenges. - Wide range of training programmes to enhance your skills. - Wellbeing initiatives, including flexible working conditions. - Team member recognition programmes, including Memorable Dates. - Ability to make a difference through our sustainability programme and volunteering initiatives. - Team member rates and promotions, offering discounted rates in our hotels around the world and exclusive benefits through our corporate loyalty programme. Minor Hotels - Southern Europe Settore: Altro Ruolo: Altro
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