Service design business

ABOUT WFP The United Nations World Food Programme (WFP) is the world's largest humanitarian agency, fighting hunger worldwide. WFP Technology Division (TEC, formerly known as IT) is the digital business engine of the World Food Programme, providing the business with multi-pronged and resilient technical capabilities able to respond with the agility required in humanitarian operations, be they manmade or in a natural disaster setting. TEC Division continues to increase its activities to meet the constantly growing demand from the organization and implement the initiatives related to digital transformation. ORGANIZATIONAL CONTEXT The Architecture branch (TECA) is seeking a Business Transformation Officer with a passion and vision for building quality technology solutions to support WFP operations. Reporting to the Chief of IT Architecture Branch of the Technology Division, the Business Transformation Officer will play an important role in transforming business objectives into a cohesive and effective WFP Digital Landscape. They will use their substantial technical knowledge, with a focus on technical solution architecture, to analyse business needs and build the blueprint of a modern digital foundation for WFP. Working with the Architecture Team, Solution Architects and other TEC units, the Business Transformation Officer will also be part of thought leadership activities and provide strategic and tactical advice to WFP business units. KEY ACCOUNTABILITIES (not all-inclusive) - Develop and evolve WFP's digital platform strategy, aligned to and prioritized by business priorities; - Support the development of functional work plans, ensuring compliance with the digital platform strategy; - Continuously improve guidelines, processes and procedures to assist Business Relationship Management, Business Analysis and IT Project Management functions; - Participate in identifying business needs and propose well-researched ideas (by maintaining up-to-date knowledge of technology products) for new or improved systems and solutions that assist in meeting WFP objectives; - As a principal role in the TEC Product Journey, use evidence-based criteria to provide in-depth analysis of IT solutions: make key decisions (example: 'Buy before Build'), identify risks and prepare related documentation to support the design and delivery of digital solutions; - Seek out and establish collaboration mechanisms with all teams and branches of the Technology Division, and subject-matter experts from Business Units, to ensure WFP's digital landscape is effective, efficient, secure and robust; - Build and nurture relationships with the business counterparts to understand and anticipate the direction of the business and ensure alignment of solutions with changing business requirements and priorities; - Manage business expectations in servicing business needs and oversee success of solutions, seeking ongoing opportunities to support or increase the business value from those solutions; - Propose change and continuous improvements that supports business capabilities and keep WFP's digital landscape in good health by determining when existing solutions should be retired, rebuilt or transitioned to off-the-shelf solutions to ensure delivering value for business priorities; - Manage a team of staff and/or contractors (as applicable), providing coaching, training and guidance to ensure appropriate development and enable high performance. OTHER SPECIFIC JOB REQUIREMENTS - Broad, conceptual understanding of solution architecture trends with demonstrated proficiency of technologies, frameworks, and languages. - Excellent understanding of software and very strong technology knowledge covering Cloud, ERP (e.g. SAP/HANA) and web (e.g. Python/HTML/CSS/JavaScript). - Ability to work on different levels of abstractions; application frameworks, service-oriented architecture (SOA), microservices, cloud solutions, containers, networking & infrastructure, IAM/CIAM etc. - Deep understanding of modern API platform design, security practices, data architectures. - Technically curious with appetite to learn and master emerging technologies. - Communicate the alignment between business objectives, requirements and solution architecture to make it accessible, understandable and usable in support of decision-making by those involved, at various levels, in technological and architectural decision. DESIRED EXPERIENCE - At least five years' experience in designing and implementing platform architecture and cloud-native application development projects; - Experience working in organizations that apply: Agile, DevOps, Continuous Integration & Continuous Deployment (CI/CD), and Human-Centred Design (HCD); - Demonstrated experience in managing technology projects and supervision of team members; - Experience in transforming business trends into target architectures and new solution designs. INTERPERSONAL COMPETENCIES AND ATTRIBUTES - Building consensus, particularly in the face of competing design requirements; - Ability to influence / coach solution architects on modern evolutionary platform architecture principles and practices; - Well organized and detail oriented with strong judgement/decision-making skills; - Ability to effectively coordinate multiple responsibilities simultaneously; - Ability to plan and organize work and communicate effectively; - Ability to handle a large volume of work and to meet strict deadlines; - Ability to deal tactfully with people of different national and cultural backgrounds. STANDARD MINIMUM QUALIFICATIONS Education Advanced University degree in Computer Science, Information Systems, Mathematics or Engineering or other related fields or First University Degree with additional years of related work experience and/or training/courses. Language - Fluency in oral and written English is essential. - Intermediate knowledge of another official UN language (Arabic, Chinese, French, Russian and Spanish) or Portuguese (one of WFP's working languages). TERMS AND CONDITIONS Mobility is the essence of WFP and continues to be a core contractual requirement. These positions are rotational which means that you shall be subject to the regular reassignment process to any other location on a period of 2 to 4 years unless the position is reclassified as non-rotational. The selected candidate will be employed on a fixed-term as well as a rotational contract with a probationary period of one year. Depending on the duty station, the position may be eligible for Rest and Recuperation (R&R) scheme. WFP offers an attractive compensation and benefits package, including basic salary, post adjustment, relocation entitlement, travel and shipment allowances, 30 days' annual leave, home leave, an education grant for dependent children, pension plan and medical insurance. More details on https://icsc.un.org/ ________________________________________________________________________ This is how cinfo can support you in the application process for this specific position: - Before you apply for this position: Improve your application documents by registering for a Job Application Support. - When invited to the interview: Prepare for the interview by registering for a Job Application Support. This service is offered free of charge to Swiss nationals. Interested in a career with multilateral institutions? Read more: Working with the United Nations Working with International Financial Institutions For Swiss nationals ____________________________________________________________________________________

Continua e candidati Siemens is looking for a Service Sales Specialist - Industrial Automation, to be hired with a permanent contract, for its premises in Rome. He/she will be responsible for the sales of services for Industrial Automation, Machine tools and production machines for the Centre-South Italian Market. The Service Sales Specialist has to manage the services’ portfolio of the relative business segment through strategic planning and market analysis, ensuring the achievement of sales targets. He/she will be responsible for the sale of new digital portfolio services related to the following factory automation products: CNC, PLC, Industrial PC, motors and drives. As a world leader in developing and producing the most advanced engineering technologies, we improve lives and further human achievements worldwide. Working with us, you get the perfect conditions to develop both personally and professionally. What will you manage in the short term? Propose consulting services for digitalization of machines or plants and for improving the energy efficiency, with the aim of increasing services of assistance, maintenance, sale of spare parts packages and updates; Cooperate with the marketing and business development teams, providing a wide view of current offers and opportunities; Develop tools, reports / dashboards in order to evaluate sales trends in comparison with budget, thus allowing the Management to define the annual forecast; Influence the main stakeholders and the Customer’s “Decision makers”; Deep knowledge of the market and the competitors’ offer; Responsible for the annual target of the digital portfolio within Customer Service. Who are we looking for? A candidate with the following features: Passionate and prepared to manage issues related to technological innovation in Industry 4.0: IoT and Industrial Clouds; At least 5 years experience in sales of technical services within industrial automation, with a products’ portfolio made of machine control and control devices, electric motors and drives; Bachelor's / Three Years Master's Degree in Electrical Engineering, Computer Science, Mechatronics, Automation or Technical High School Diploma; General knowledge of drive techniques, electric motors, motion control, PLC; Available to frequent business trips on national level, and sometimes also international; Good knowledge of English and Italian, both written and spoken; Strong orientation to reach the targets and to customer service, initiative, autonomy and propensity to work in team What can we further offer? A flexible way of working: Smartworking; Activities’ organization guided by performance, where the achievement of objectives and the entrepreneurial spirit are rewarded; An environment where curiosity is highly appreciated and where we guarantee a continuous training; Flexible Welfare programs that can be extended to your family; Shareholding plans for the employee; Health insurance that can be extended to your family; Professional and extraprofessional accident insurance; Meal totally paid by the company; Company’ s car, Personal Computer and Smartphone. What else do you have to know? Siemens pays much attention to Diversity, thus welcoming applications which reflects this value, and guarantees equal opportunities. We look forward to receiving an online application in response to this job offer. Only applications sent via the system and in English will be considered. Please upload your CV in English and an accompanying letter would be appreciated.

Would you like to work for a progressive and ambitious company which is also one of the most successful within the UK construction and infrastructure industry? Broadhaven Construction Ltd. is an innovative and dynamic construction company based in Edgware, Greater London. We carry out design, engineering, property builds/maintenance and installation works across London, southern England and throughout the UK. Job brief: Broadhaven Construction is looking to hire an experienced Design and Technical professional, one who fully appreciates the importance of such role in the overall design and delivery process of any project. A professional who recognizes the fact that his/her work and leadership will directly impact the success of a project and who's ultimately willing do all that is necessary to exceed a client's expectations. Job Description: *Lead the engineering team and collaborate with other departmental heads to ensure the risks below ground are identified and managed. *Develop and maintain working relationships with consultants and get 'buy-in' to the business objective *Manage the technical design process to ensure the best possible drainage, levels and foundation solutions are delivered in terms of best practice and value. *Value engineer designs where possible to help the business maintain a competitive edge. *Liaise with business development and estimating teams to discuss new tender information and formulate a win strategy. *Review tender information, carry out feasibility studies and highlight key constraints on potential new sites. *Help Produce detailed technical viability reports on potential new sites that cover areas such as drainage, foundations, services, ground conditions (geotechnical) and land negotiations *Assist in land acquisition by reviewing planning decisions, planning reports, legal agreements and providing feedback/collated information accordingly. *Review initial scheme design compliance to site specific constraints, opportunities and outline approved planning information. *Promote and act in accordance with Group values, systems, policies and procedures. Qualifications: *Experience within a Technical department of either a housing developer or contractor. *You will have experience of dealing with stakeholders from within Commercial, Operations and Land. *You will also demonstrate good management skills with consultants. *You will be able to demonstrate a mix of both Architectural and Engineering experience. * Have experience in a similar role, or as an Architectural Technician within Building and Construction * Have exposure to residential house building projects * Be able to review plans/housing layouts and pull out potential issues and costing *Strong IT skills in the use of CAD, Excel, Word, Photoshop *Strong written report writing skills *Strong communication skills with the ability to build effective working relationships both internally and externally. There is an attractive remuneration package on offer for the right candidate not forgetting to mention outstanding career progression. If you share our value of doing what you say you will, to the best of your ability, every time, we want to hear from you.

AC&D Technologies è alla ricerca di un Business Analyst Senior (Piattaforma Salesforce) che lavorerà da remoto. Ambienti tecnici • Salesforce service cloud • Soluzioni funzionali Salesforce E2E Ambienti funzionali Il perfetto candidato possiede: • 3 anni di comprovata esperienza nel ruolo di BA sulla piattaforma Salesforce • Comprovata esperienza lavorativa nel guidare tavoli funzionali composti da personale funzionale di business cliente • Comprovata esperienza lavorativa nel definire soluzioni funzionali cross sulla piattaforma Salesforce • Gradita conoscenza processi di vendita e post vendita su Energy & Utilities • Forte dinamicità ed adattamento a contesti con molteplici stakeholders e gestire team di almeno 3 persone • Gradita la esperienza nel gestire team di almeno 3 persone • Capacità ed esperienza nell'identificare requisiti di business e sintetizzarli in documenti funzionali, organizzare attività e interfacciarsi con team tecnico • Abilità di relazionarsi con personale di Business Cliente e in un contesto di elevato stress e parallelismo • Disponibilità ad operare in orari flessibili (extra time e week end) anche prolungati e dipendenti dai piani e le esigenze del cliente • Conoscenza approfondita delle piattaforme Sales Cloud e Service Cloud Gli interessati, in possesso delle caratteristiche richieste, possono inviare il proprio cv in.doc/.docx e in formato europeo all’indirizzo: [email protected] specificando nell’oggetto “PC” ed indicando la propria situazione contrattuale e retributiva.

Responsabilità: Il ruolo ha la responsabilità di coordinare il processo di risoluzione dei problemi segnalati sul Sistema Informativo, controllare e riportare problemi significativi, gestire utenti manageriali e VIP, indirizzare i problemi tecnici dellì'IT verso l'help-desk di I o II livello ed eventualmente scalarli in caso di necessità. Esperienza richiesta, capacità e qualifiche Le principali competenze richieste sono: Ottima conoscenza della lingua inglese sia orale che scritta per le comunicazioni con utenti finali e partner; Comprovata esperienza nella gestione del Team di Service Desk che delle segnalazioni pervenute; Buona conoscenza della piattaforma Service Now per la gestione del ticketing; Buona conoscenza di Microsoft Excel per la costruzione di analisi e report; Familiarità con i fondamentali principi dell'ITIL/SLA; Generica conoscenza tecnica per la gestione dei problemi IT Visione orientata al business nell'assegnazione dei ticket e capacità di gestire la comunicazione con persone di tutti i livelli nel rispetto delle rispettive professionalità e della business community; Capacità di comunicare in modo destrutturato problemi tecnici dell'IT a persone non tecniche;

In this role, you will report to the Business Development Manager and work closely with all internal and external business stakeholders to define all those factors that should develop the business of the company both with the Industry but also on Retail side. The knowledge of pharmaceutical industry, capturing key needs of actual and future clients and transformation of needs in value added solutions and products will be your main goal. In our multifunctional team you will serve also as an expert for delivering business insight to our clients. You will be involved in the following activities:capture unmet market needs that can be translated in business opportunities for the company understand clients' business priorities and information needs partecipate in developing and managing new projects, new projects from the idea to the realization, inclusive of product strategy, go to market strategy, risks, business opportunities estimation presentations of new projects and analysis to business stakeholders be a story teller using data to explain what is happening with clients' market and brands and make recommendations work closely with other company divisions by identifying unmet client business needs and opportunities for new business follow pharmaceutical and market research conferencesService Innovation Specialist (Business Development)Market Research industry Min. 4 years of experience in Consultancy, Research, Marketing University degree Fluency in EnglishHas mindset on innovationOpen to new ideasProject management skillsStrong numerical skills and ability to translate numbers into clear insights and recommendationsExcellent written and verbal communication skillsExcellent presentation skillsAn aptitude & desire to build relationships with internal and external stakeholdersAbility to multi-taskAccurateCollaborative approach to problem solvingResult driven with the ability to respect tight deadlinesMicrosoft Office computer skills (Word, PowerPoint, Excel)Knowledge of Pharmaceutical industry is a plus Fast growing Market Research companyOttima opportunità di carriera.Salario da 36.000 €/anno a 45.000 €/anno

Job Title: Service Sales - Padova Job ID: 268746 Location: Padova Organization: Digital Factory, Customer Service Mode of Employment: Permanent job, Full time Siemens è alla ricerca di un Service Sales per la sede di Padova che svolga il ruolo di venditore dei servizi post vendita nel settore automazione industriale, macchine utensili e macchine di produzione per l’Area del Triveneto. Il Service Sales gestisce il portfolio dei prodotti di Service relativo al segmento di business di riferimento attraverso la pianificazione strategica e l’analisi di mercato, assicurando il raggiungimento degli obiettivi di vendita. La figura sarà responsabile della vendita dei servizi del portfolio Siemens...

Job ID: 268744 Location: Milano Organization: Digital Factory, Customer Service Mode of Employment: Permanent job, Full time Siemens è alla ricerca di un Service Sales Automation, da assumere a tempo indeterminato, per la sede di Milano che svolga il ruolo di venditore dei servizi innovativi per la Digitalizzazione Industriale. Il Service Sales gestisce il portfolio dei prodotti di Service relativo al segmento di business di riferimento attraverso la pianificazione strategica e l’analisi di mercato, assicurando il raggiungimento degli obiettivi di vendita. La figura sarà responsabile della vendita dei nuovi servizi del portfolio digitale correlati ai seguenti prodotti di automazione di fa...

L’azienda cliente è una solida organizzazione che dagli anni Venti opera nel settore della movimentazione e produzione di carrelli elevatori e macchine da magazzino caratterizzate da alta efficienza e qualità. Negli anni l’azienda ha sviluppato una sensibilità verso il cliente, l’innovazione e le risorse, e grazie a questo ha raggiunto la posizione di leader indiscusso in Italia e nel mondo come protagonista del settore. Per il rafforzamento della funzione Service Sales & Support, è necessario l’inserimento di un Business Analyst che, riportando al Sales Director, si occuperà dell’identificazione delle esigenze di business implementando soluzioni innovative per l’azienda. Nello specifico la risorsa, con focus sull’attività di analisi di indicatori di performance, supporterà day by day il Sales Director, garantendo la preparazione di budget commerciali, la verifica mensile di scostamenti budget/fatturato e l’analisi stock. La risorsa ha maturato 3-5 anni di esperienza nel ruolo in aziende industriali di medie e grandi dimensioni. Il contesto fortemente internazionale richiede l’uso fluente della lingua inglese. Sede di lavoro: Milano Nord-Ovest Contratto: Tempo Indeterminato Inquadramento e retribuzione: commisurati al potenziale di crescita manageriale espresso dall’esperienza maturata e dalle reali competenze acquisite. Requisiti: Laurea Magistrale in Economia / Ingegneria gestionale o affini Esperienza di 3-5 anni nel ruolo in aziende industriali di medie e grandi dimensioni Inglese Fluente Gradita conoscenza del gestionale SAP Ottima conoscenza del pacchetto Office (in particolare Excel) La ricerca è rivolta a persone di entrambi i sessi e a persone disabili ex L. 68/1999. Inviare dettagliato curriculum vitae in italiano con autorizzazione al trattamento dei dati personali (D.Lgs. 196/03) con riferimento in oggetto “Business Analyst”

Verify your compatibility with this job ad ? % Ali Professional, for a world leader in testing gaming devices and online systems standards in the gaming, wagering and lottery industries, is loooking for a: SERVICE SALES MANAGER The manager supports and implements strategic plans to accomplish company goals; forecasts client activity and sets performance goals accordingly; reviews market analyses to determine customer needs; meets with clients to negotiate and secure business and maintain relationships; delivers sales presentations to clients. Moreover, he/she ensures clients are provided professional, courteous, and timely support and service and implements company proced...

CONVERGER è un'azienda di consulenza informatica (ICT) che da 30 anni offre soluzioni d'eccellenza a supporto del business delle imprese, fornendo gli strumenti tecnologici appropriati per soddisfare specifiche necessità di crescita e sviluppo. Nell’ ambito di un progetto di forte carattere internazionale, ricerchiamo la seguente figura professionale: SERVICE DESK TEAM LEADER - Esperienza pregressa nel ruolo di SERVICE DESK IT e nella gestione di persone in ambito internazionale; - Conoscenza del modo Microsoft Client; - Gestione delle problematiche IT dei dipendenti (Pc, smartphone, notebook) con le caratteristiche aziendali; - Fondamentale la conoscenza della lingua inglese a livello C1 per interfacciarsi con i responsabili internazionali dell’ azienda; - Il team è distribuito in tre sedi ed é composto da 6 risorse + 1. Il team leader lavorerà da Roma on site. Gli interessati in possesso dei requisiti richiesti possono inviare il proprio CV indicando: Rif. Team Leader/ RM, ed autorizzazione ai dati personali ai sensi del D.lgs 196/03 Il presente annuncio è rivolto ad entrambi i sessi, ai sensi delle leggi 903/77 e 125/91, e a persone di tutte le età e tutte le nazionalità, ai sensi dei decreti legislativi 215/03 e 216/03.

RE&S Ricerca Evoluzione & Selezione, società di consulenza specializzata nella Ricerca e Selezione di Personale Qualificato (Middle Management e Dirigenti), è in grado di assistere imprenditori e manager nella valutazione del Capitale Umano necessario per conseguire gli obiettivi dell'Impresa. Importante società leader a livello internazionale nella progettazione di impianti speciali per il settore metallurgico, ci ha incaricati di ricercare: SERVICE MANAGER cui affidare il coordinamento delle attività relative sia alla promozione commerciale e training dei servizi di assistenza tecnica che alla gestione operativa degli stessi(interventi tecnici relativi all'installazione, alla manutenzione ordinaria e straordinaria e di modifica degli impianti installati), relazionandosi sistematicamente con gli enti aziendali coinvolti (montaggi, avviamenti, ufficio tecnico, etc.). In particolare dovrà incrementare la copertura del mercato (clienti attuali e prospettici) dei servizi specifici di assistenza tecnica, assicurare la soddisfazione dei clienti e promuovere la crescita del business. Il candidato ideale, preferibilmente ingegnere meccanico, ha maturato una pregressa esperienza in ruolo analogo, possiede conoscenza degli impianti di estrusione / forge o proviene da aziende produttrici di macchine e impianti complessi con forte componente di idraulica / oleodinamica, con particolare riguardo alle problematiche di manutenzione e di esercizio. Autorevolezza e leadership organizzativa, ottime capacità di coordinamento e di gestione di relazioni a qualsiasi livello, concretezza ed autonomia operativa, capacità di lavorare per obiettivi e problem solving, dimestichezza con i principali tools informatici, nonché la buona conoscenza della lingua inglese e la disponibilità a trasferte in Italia ed all'estero, completano il profilo. La sede di lavoro è ubicata nell’Hinterland Milanese. La ricerca è rivolta ad ambo i sessi in adempimento alla legge 125/91. Trattamento dati per esclusiva finalità di questa e future ricerche. Il candidato gode dei diritti di cui al D.Lgs. 196/2003. Per maggiori informazioni rimandiamo all'informativa sulla privacy pubblicata nel nostro sito. RE&S Autorizzazione Ministero del Lavoro e della Previdenza Sociale n. 5886 del 26/02/2007.

Multinazionale, produttrice di impianti automatizzati, ci ha incaricati di selezionare un Service Coordinator. Il candidato, dall'ufficio after sales, si occuperà di dare supporto tecnico ai trasfertisti. Egli svolgerà le seguenti mansioni: identificazione del problema sulle macchine o sull'impianto; coordinamento dei trasfertisti; organizzazione degli interventi; preparazione delle liste dei ricambi; promozione, presso i clienti, del business di riferimento. Si richiedono: diploma o laurea in elettronica o in meccanica; conoscenza del plc Simens; buona conoscenza degli impianti automatizzati; buone capacità organizzative; buona conoscenza dell'Inglese e, possibilmente, dello Spagnolo; disponibilità a viaggiare per, circa, 80 gg annui. Sede di lavoro: Parma Pari opportunità: E' garantita parità di trattamento per uomini e donne, età, nazionalità, opinioni e quanto altro previsto dalle normative vigenti in tema di pari opportunità - Informazioni privacy: Il trattamento dei dati personali pervenuti si svolgerà in conformità alla legge 196/03 - Autorizzazione ministeriale: AUT MIN 1236-SG 2004 sez 1

Si cerca per forte ampliamento dell'organico per Italia, Spagna e Marocco, e per UE, personale addetto al Business Development per il settore Information Technology e Mobile Service Provider. Le persone interessate devono avere capacità e conoscenze imprenditoriali, e si richiede volontà di crescita professionale. La ricerca è rivolta ad entrambi i sessi, senza preclusione di età o formazione. Si prega di fornire un CV aggiornato.

Job description Reference Code BIA18 Date 08.01.2018 GFT Italy, global provider of IT solutions for the financial, banking and insurance in Spain, the UK, France, Switzerland, Brazil and the United States, research Business Intelligence Analyst (BIA) for a major project in Joint Research Center - Ispra (Varese - Italy) International/ multicultural exciting environment. LOCATION Milan LEVEL Experienced professionals JOB CATEGORY Project Development The Joint Research Centre (JRC) is the European Commission's science and knowledge service. Its mission is to support EU policies with independent evidence throughout the whol...