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Roma (Lazio)
L’ASSOCIAZIONE IL FILO DALLA TORRE ONLUS Presenta: CORSO DI FORMAZIONE NELL’AMBITO DELL’AUTISMO E LA DISABILITA’ PSICHICA Dal titolo: Corso di base per operatori PEIAD nel campo dell’autismo Il corso sarà suddiviso in due moduli, realizzabili entrambi o singolarmente: I Modulo: La gestione dei comportamenti non comprensibili 28-29 Novembre 2015 II Modulo: L’intervento sulla comunicazione e sulla strutturazione spazio-temporale 30-31 Gennaio 2016 Presso la sede dell’Associazione Il Filo dalla Torre ONLUS, Via di Bravetta, 395 – 00146, Roma L’Associazione Il Filo dalla Torre, da venti anni, lavora nel campo dell’autismo e della disabilità psichica, sostenendo la crescita delle persone con Disturbo dello Spettro Autistico, delle loro famiglie, delle scuole e di tutti i contesti che ruotano intorno a loro, e da anni organizza corsi di formazione altamente professionalizzanti, nel campo dell’autismo e della disabilità psichica. Gli obiettivi del corso sono:  fornire una panoramica globale sui Disturbi dello Spettro Autistico  presentare l’approccio di presa in carico globale, il PEIAD (Progetto Evolutivo Integrato Autismo e Disabilità)  Approfondire l’importanza della relazione e dell’ascolto emotivo nel lavoro con il bambino con autismo e l’integrazione con l’approccio cognitivo-comportamentale  Approfondire i Comportamenti non comprensibili, il Contenimento, l’approccio TEACCH  Approfondire le principali tecniche di gestione del comportamento nell’autismo  Approfondire i processi comunicativi nei Disturbi dello Spettro Autistico  Approfondire gli strumenti ed i metodi per favorire la comunicazione (CAA, metodo PECS, Verbal Behavior, ecc.) Inoltre, il corso offre la possibilità di effettuare un tirocinio pratico, che permette di osservare il lavoro realizzato nei diversi contesti terapeutici da operatori e psicologi, esperti nel campo dell’autismo. Le attività di tirocinio sono supervisionate da uno psicoterapeuta, esperto dell’autismo, nell’ambito di incontri di gruppo. Il corso è rivolto a: psicoterapeuti, psicologi, medici, insegnanti, educatori, studenti universitari, assistenti scolastici e domiciliari, operatori pubblici e privati del settore socio-sanitario e della disabilità psichica, genitori o a quanti si sentano interessati a lavorare nel mondo dell’autismo. Il corso è suddiviso in due moduli tra loro indipendenti. Ogni modulo si svolgerà in due giornate, con orario 9.00-13.00/14.30-18.30. Gli argomenti trattati sono: I modulo (28-29 Novembre 2015): I comportamenti non comprensibili nei disturbi dello Spettro Autistico: significato e strategie di intervento - I Disturbi dello Spettro Autistico - L’empatia emotiva nell’autismo - L’ascolto emotivo - Il processo del contenimento emotivo - L’operatore PEIAD: integrazione tra tecniche cognitivo-comportamentali ed ascolto emotivo - I comportamenti non comprensibili - Tecniche cognitivo-comportamentali per la gestione dei comportamenti non comprensibili - La gestione dei comportamenti non comprensibili a scuola - La Sospensione Strategica dell’azione - L’Analisi Funzionale Estesa - La metodologia del Contenimento Evolutivo II modulo (30-31 Gennaio 2016): L’intervento sulla comunicazione e la strutturazione spazio-temporale nell’autismo - La comunicazione nei Disturbi dello Spettro Autistico - Le strategie visive per la comunicazione: Comunicazione Aumentativa e PECS - La Valutazione delle competenze comunicative - Principi di base dell’insegnamento in situazione naturale - L’intervento sulla comunicazione con le nuove tecnologie - L’importanza della strutturazione dello spazio e del tempo: principi ed applicazione del TEACCH Per chi decide di partecipare ad entrambi i moduli sarà possibile accedere ad un colloquio per un eventuale inserimento lavorativo all’interno dell’associazione, come operatore PEIAD di I livello. Sono previste agevolazioni economiche per chi decide di iscriversi ad entrambi i moduli. Il costo di ogni modulo è di: € 178,00 + IVA, comprensivo di materiali di formazione, se ci si iscrive entro 20 giorni dalla data di inizio di ciascun modulo € 228,00 + IVA, comprensivo di materiali di formazione, se ci si iscrive entro 7 giorni dalla data di inizio di ciascun modulo Il costo per chi si iscrive ad entrambi i moduli è: € 308,00 + IVA, comprensivo di materiali di formazione, se ci si iscrive entro 20 giorni dalla data di inizio del I° modulo € 408,00 + IVA, comprensivo di materiali di formazione, se ci si iscrive entro 7 giorni dalla data di inizio del I° modulo Per partecipare è necessario iscriversi, presso la segreteria entro una settimana dall’inizio dei vari moduli. Alla fine del corso verrà rilasciato un attestato di partecipazione. Per informazioni sull’Associazione, le sue attività ed i corsi di formazione, è possibile consultare il sito www.filodallatorre.it Per informazioni sui costi e per le prenotazioni al corso telefonare in segreteria allo 06 66165072 o 335 5778869.
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Italia (Tutte le città)
AP/AR invoice bookings General ledger bookings including depreciation Bank posting and reconciliation Preparation of all payments including F24 Intercompany reconciliation VAT reports Support the collection of the credits Junior accountant English fluentMultinational retail companyBachelor Degree in Economics or Business Administration. Minimum 3 years' relevant experience. Good communication skills (written and verbal) in Italian and English. Software: Office, Navision or similar ERP. Customer focused with a sense of urgency, ability to work under pressure, assertive and deadline driven. Attention to detail, impeccable organizational, planning and project skills. Multinational retail companyGood opportunity to have career. Current income 30.000€ Temporary position: 12 months Salario da 29.000 €/anno a 30.000 €/anno
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Italia (Tutte le città)
The Asset Management Director will:Assist the dedicated Project Management team and the external consultants (master planner, local architects, town planning lawyers, etc.) for the strategic review of the existing masterplan and the implementation of a revised town planning agreement and remediation plan Manage the relationship with the current land owner during the pre-development phase in order to ensure the feasibility of the envisaged business plan and maximize the expected returns for further lots to be potentially developed Finalize the onboarding of the institutional investor, already scouted for the development of the first lot, through the signing of investment agreements, joint venture agreements, advisory mandates, etc. Manage, in coordination with the dedicated Project Management team, the relationship with the asset management company, monitor its team activity in order to ensure the implementation of the business plan Support the dedicated Project Management team in defining the strategical design of each asset to maximize efficiency, attractivity for prospect tenants and target highest revenues and returns Successfully lease up the assets, coordinating third party brokers for offices, retail and hospitality buildings Keeping the ownership of the business plan with the goal to maximize the returns of the business plan coordinating the disposal process Manage the preparation of Teasers (portfolios presentations) to investors Develop the dedicated team through personal development planning and coaching Advise as in further lots development and roll ups with investors Manage relationship with investors and European Top Management Asset Management DirectorImportant global real estate investment firmIn terms of skills this function requires in-depth knowledge of real estate asset management activities, including legislation and licensing of assets. It also entails a having a strong commercial focus and strong expertise in keeping institutional relationship. Above all, this is a management function requiring ability to manage teams and people, keeping them focused and oriented to work by objectives. Must:Have 10+ years experience in the real estate sector, especially in the asset management field Have a Master Degree in Economics or technical degree Achievement & Drive - tenacity and focus as well as flexibility in executing ideas Self-Starter - ability to organise own workload and identify what needs to be done Communication - strong verbal and written skills both in Italian and English, capable of liaising with multiple levels within an organization Excellent relationship management skills - working with the Executive/ Management Team, internal and external stakeholders and clients Team management - ability to manage matrix team structure and get all relevant people involved in generating ideas and decision-making Prioritisation - able to meet deadlines under multiple competing priorities Working Together - Flexibility - engaging with people and gaining their buy in to the changing plans Judgement - consider a range of complex, interrelated variables that underlie superficial problems Creativity - interpret/evaluate information critically, challenging suggestions and assumptions The client will act as a Development Advisor, for the overall strategic design and the review of current town planning and environmental scheme, and as Principle through co-investment in the lots to be developed. Ottima opportunità di carriera.
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Italia (Tutte le città)
Responsible for the implementation of the company H&S target zero objectives and program.Responsible for all OHS efforts. These efforts include definition, application and supervision of policies and procedures, and OHS metrics reporting (monthly and annual consolidation and analysis).Provide significant OHS support and execution for global integration-related initiatives.Work effectively across the full range of OHS disciplines and be able to work with the business management team and senior colleagues.Be confident in representing the Company/Sites with regulatory and industry bodies, the wider community and the corporate organization.Influencing & motivating personnel on Safety matters at all levels of the organization, with the ability to take a stand on the critical safety issues.Develop and conduct occupational safety training for various workgroups, including evaluation and modification of programs to meet local legislative requirementsPlan, design, develop, implement, and evaluate occupational safety events.Provide guidance to site personnel with safety briefings and toolbox talks. Ensure that all OHS communications and alerts are translated into Italian for dissemination.Be the Super user on Intelex OHS system.Support Incident recording and reporting.Provide Incident investigation support.Lead internal audits program and execution and participate in cross-audits.To be the custodian of OHS documentation ensuring document storage and version control for policies and procedures are effective.Coordinate and participate in inspections, investigations, and occupational safety activities with sites.Collate and review the balanced scorecard data, identifying the needs for new or modified occupational safety programs.Identify opportunities for improvements in tracking and reporting procedures.Lead and/or participate on teams with safety, technical, management, and other functional teams representing the OHS function as required. Great job opportunity - Energy sector Milano Must possess required knowledge, skills, abilities and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed:In depth, up-to-date knowledge of relevant H&S regulations and legislation applicable in ItalyKnowledge of power plant processes with relevant experience in a high hazard utilities environmentMinimum 3 years of experience in OHS managing role, developed preferably at power sector.Be an experienced manager of people in both direct and indirect situations with excellent delegation and team leading skills.Leadership ability and strong management skills.Technical excellence.Organizational skills, particularly in terms of planning, budget development and tracking. Excellent communication (written, verbal and presentational situations) and personnel motivation skills.Professionalism and reliability.Ability to travel. Languages:Fluent Italian & English Travel requirementsWillingness and ability to travel independently to all worksites as needed.Travel expected in the range of 30% to 40%. Our client have a global teams applies our best-in-class technical and management expertise in traditional and innovative technologies to energize local economies and communities around the world.This job offers an excellent opportunity to work in partnership with the business on a range of interesting and challenging initiatives, and to propose and to implement new areas of development.
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Italia (Tutte le città)
Plant/Industrial Controller will have the follow responsibilities:To ensure cost center accounting and standard costs are accurate To ensure inventories (count and valuation) are accurate To support plant organization for more cost effective operations To provide timely detailed production variance analysis To provide product cost calculations for purchased or manufactured products as needed To forecast plant result according to group processes and rules To support working capital management (inventories) To provide investment analysis, including actual pay-back of closed projects To identify cost savings opportunities To support continuous improvement programsMultinational Company near TurinPlant/Industrial ControllerQualifications:Minimum of four years of relevant work experience in cost accounting and standard costing in manufacturing company. Bachelor's degree in Business/Economics or equivalent Knowledge of IT systems (HFM, SAP R/3, OrderPlan, Microsoft office tools etc.) High level of initiative and independence in managing responsibilities Excellent analytic skills and ability to challenge business decisions at a plant level Able to manage the details while being able to discuss business issues Fluent written and oral English Good written and verbal communication skills as well as teamwork skillsMultinational company, leader in Manufacturing and Production sector and located near Turin, looks for a Plant/Industrial Controller to insert inside its own structure. As a Plant/Industrial Controller (m/f) you will need to be able to evaluate, control and interpret the product costs and profitability of the division products ideally combined with a good technical understanding in this field. Location: Cintura ovest di Torino Ral: 45k-50kSalario da 45.000 €/anno a 50.000 €/anno
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Italia (Tutte le città)
Main responsabilities: AP/AR invoice bookings General ledger bookings including depreciation Bank posting and reconciliation Preparation of all payments including F24 Intercompany reconciliation VAT reports Support the collection of the credits Support Le Creuset Italia Srl in financial and accounting activities Accountant Milan cenrtreMultinational company operanting in RetailReqirements: Bachelor Degree in Economics or Business Administration. Minimum 3 years' relevant experience. Good communication skills (written and verbal) in Italian and English. Software: Office, Navision or similar ERP. Customer focused with a sense of urgency, ability to work under pressure, assertive and deadline driven. Attention to detail, impeccable organizational, planning and project skillsMultinational company operanting in RetailThe company offers a permanent contract plus benefits. The compensation is based on the candidate's skills and experience. The place of employment is in Milano CentreSalario da 27.000 €/anno a 30.000 €/anno
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Italia (Tutte le città)
In this role, you will report to the Business Development Manager and work closely with all internal and external business stakeholders to define all those factors that should develop the business of the company both with the Industry but also on Retail side. The knowledge of pharmaceutical industry, capturing key needs of actual and future clients and transformation of needs in value added solutions and products will be your main goal. In our multifunctional team you will serve also as an expert for delivering business insight to our clients. You will be involved in the following activities:capture unmet market needs that can be translated in business opportunities for the company understand clients' business priorities and information needs partecipate in developing and managing new projects, new projects from the idea to the realization, inclusive of product strategy, go to market strategy, risks, business opportunities estimation presentations of new projects and analysis to business stakeholders be a story teller using data to explain what is happening with clients' market and brands and make recommendations work closely with other company divisions by identifying unmet client business needs and opportunities for new business follow pharmaceutical and market research conferencesService Innovation Specialist (Business Development)Market Research industry Min. 4 years of experience in Consultancy, Research, Marketing University degree Fluency in EnglishHas mindset on innovationOpen to new ideasProject management skillsStrong numerical skills and ability to translate numbers into clear insights and recommendationsExcellent written and verbal communication skillsExcellent presentation skillsAn aptitude & desire to build relationships with internal and external stakeholdersAbility to multi-taskAccurateCollaborative approach to problem solvingResult driven with the ability to respect tight deadlinesMicrosoft Office computer skills (Word, PowerPoint, Excel)Knowledge of Pharmaceutical industry is a plus Fast growing Market Research companyOttima opportunità di carriera.Salario da 36.000 €/anno a 45.000 €/anno
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Italia (Tutte le città)
YOUR CONTRIBUTIONS Coordinate executive communications, including taking calls, responding to emails and interfacing with internal and external clients Act like a filter for the Senior Management Schedule meetings and appointments Manage travel itineraries Arrange corporate events Maintain an organized filing systemEXECUTIVE ASSISTANT - SALUGGIA (VC)EXECUTIVE ASSISTANT - SALUGGIA (VC)Education: Master's Degree Specialization: Humanistic Experience Minimum of 3+ years of experience as an Executive Assistant reporting directly to Senior Management Technical Competencies: Strong organizational, project management and problem-solving skills with multi-tasking abilities; computer skills (word, excel, power point). Skills: positive attitude, ability to deliver good results under pressure, flexible, proactive, high level of professionalism and confidentiality, expert level written and verbal communication skills, attention to detail Languages: Proficiency in written and spoken Italian and English Travel Availability: Not required Relocation Availability: Not required Training Required: Induction training once hired Our Client is an important company with a production site in Saluggia (VC).Ottima opportunità di carriera.Salario da 30.000 €/anno a 45.000 €/anno
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Italia (Tutte le città)
The successful candidate will be responsible for all aspects of the oversight and performance of assigned portfolio of physical real estate assets. Work to maximize the value, implement the strategies to meet investment objectives, including the oversight and coordination of third parties, negotiating leases, budgeting, external and internal valuations, overseeing capital projects/renovations, inspecting properties and property reporting. In particular, on assigned assets: Optimize property performance and investment returns through the analysis of property efficiencies and identifying value-add opportunities for improved performance also through site visits and reports review Understand cash flow and develop investment projections Review monthly financials from third parts and monitor investment performance Assess impact of prospective tenant leases and capital improvement projects on building valuation Organize and support analysis, draw objective conclusions, present verbal and written recommendations Monitor, assist and support the partners in:understanding desideratapreparing presentation/letting proposal for potential tenantsrunning what if scenarios (supervising the analyst)negotiations (lease contracts/contracts/consultants)liaison with architects or project managers or property managersliaison with lawyers in order to prepare the lease contractsliaison with marketing consultants to market properties efficiently (brochures, advertisement campaign, events, etc) Develop and distribute periodic asset management reports for Senior Management / Clients / Investors as well as modelling financial analysis for each asset from acquisition through disposition Research, evaluate and confirm market, comparable and property data When necessary, provide pre-acquisition input and assistance in due diligence process, including review of financial and operational assumptions When necessary, create approval packages/presentations Review and analyse legal documents and third-party reports as part of the due diligence and closing processReal Estate Senior Manager Italian Real Estate Asset Management firm and Special Servicer Strong academic record with emphasis in Real Estate, Architecture or EngineeringMaster Degree - Real Estate or MBA - strongly preferredMinimum of 5 years of experience in real estate asset management, finance, with minimum 5 years of direct and advanced commercial real estate industry experience such as redevelopment and repositioning projectsAnalytical skills and solution provider approachLeadership skills including the ability to lead external teams on repositioning and redevelopment dealsKnowledge: Italian law for leasing contracts, knowledge of technical aspects (due diligence, check lists, draft of technical annexes, project management) of real estate business in order to monitor the entire value chainLanguage: Italian and EnglishAvailability to travel all over Italy (more than 2 days a week) The position will be based in Milan or Rome and will be reporting to the Managing Director and/or the Investor's senior manager. The client is an Italian Real Estate Asset Management firm and Special Servicer specialized in Corporate and Debt Restructuring, Real Estate Development, Real Estate Asset Management.Ottima opportunità di carriera.
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Bologna (Emilia Romagna)
Knet HR is a leading Recruitment Consulting Company that operates at a National and International level with specific divisions: - Head Hunting division - Temporary Management Division - Top Manager division - Middle Management Division - Professional Studies Division Our company, authorized to operate by the Italian Ministry of Labor, does not administer personnel, therefore the employment relationship is directly regulated between the client company / firm and our candidate. FIELD TECHNICIAN Report to: GM Europe Purpose of the role: the purpose of the Field Technician is to support the commercial operations department to implement the activities associated with project execution, delivery and customer support post project completion. This should be completed to a high standard in line with contractual obligations and with a focus on customer satisfaction. The role is based in Northern Italy and the focus will be on assisting local Italian clients. In addition to this, some travel may be required to other European countries to provide installation and service support. Key Responsibilities and Accountabilities • Ensure projects are installed and delivered on time in accordance with Company Standards and with a focus on customer satisfaction • Inquisitive mind, able to troubleshoot and diagnose problems. Able to think proactively about how to resolve/mitigate any potential issues during product installation, commissioning and support. • Documentation of all key data required for gate/meter selection, product installation and commissioning as agreed/signed by customer and/or engineering firm Technical Skills · Willingness to perform aspects of masonry work subsequent to proper training · Able to understand engineering data and plans/drawings · Mechanical and electrical skills as pertaining to but not limited to: o Assembly and disassembly of product o Replacement, programming and support of RTU, instrumentation, solar power systems and motor drives o Replacement of gearboxes o Steel cable tensioning and replacement IT Knowledge · Ability and experience with PLC, SCADA and RTU systems as it pertains to but not limited to: · Data table adjustment/entry · Knowledge of I/O as it pertains to floating point registers and digital points · Communication protocol knowledge Other Skills/Knowledge · Basic understanding of electronics · Knowledge of the agricultural irrigation industry · Occupational health and safety · Knowledge of control theory is beneficial · Strong customer service skills Language Skills: fluent in Italian and strong in English; other languages are beneficial (Spanish, French, Romanian, Arabic) Skills and Qualifications: technical trade qualification; valid driving licence; 2 + years of experience Attribute: Demonstrated effective matrix skills (crosses geography’s and departments) Demonstrated ability to work with all stakeholders (internal/external) Results oriented, motivated, reliable and trustworthy working style Excellent interpersonal skills. Able to communicate with ease at different levels and with people in different locations Excellent written and verbal communication skills Business minded, logical, analytical, good strategist and implementer Well organized, quick thinker Able to work independently and as part of a team Employment type · Full-time · Permanent contract · Salary will be discussed with the selected candidate · Benefits: Company car, PC, mobile phone, company credit card, tools, etc Starting date expected: mid January 2021 Location: Mantova – Bologna – Reggio Emilia The selection is open at both sexes of Art. 1 L. 903/77 Maximum confidentiality is guaranteed KNET HUMAN RESOURCES SRL: AUTORIZZAZIONE MINISTERIALE A TEMPO INDETERMINATO Prot. 39/0003074 / MA004.A003
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Nuoro (Sardegna)
ENERGETIKA SRLS RICERCA A CARATTERE NAZIONALE UNA FIGURA PROFESSIONALE DA ASSUMERE COME RESPONSABILE CALL CENTER PER TELESELLING SITO A CIVITANOVA MARCHE IN PROVINCIA DI MACERATA. SI RICHIEDE: - COMPROVATA ESPERIENZA NELLA VENDITA DI SERVIZI LUCE E GAS TRAMITE VERBAL ORDER PER IMPORTANTE TRADER NAZIONALE; - CAPACITA' ORGANIZZATIVE E DI INSEGNAMENTO DEGLI ADDETTI SOTTOPOSTI - FORTE CAPACITA' DI PROBLEM SOLVING E DI GESTIONE, FORMAZIONE E CRESCITA DEL GRUPPO; - DISPONIBILITA' AL TRASFERIMENTO SUL TERRITORIO MARCHIGIANO A SEGUITO DI PERIODO DI PROVA DA SVOLGERSI PRESSO IL PROPRIO DOMICILIO SU LISTE ASSEGNATE DALL'AZIENDA. SI OFFRE: - CONTRATTO NAZIONALE DI LAVORO - FISSO DI € 1200 PIU' INCENTIVI E PREMI AL RAGGIUNGIMENTO DEGLI OBIETTIVI PREFISSATI; - APPARTAMENTO USO FORESTERIA A CARICO DELL'AZIENDA; - FORMAZIONE SUI PRODOTTI; - CRM DEDICATO; - AMBIENTE STIMOLANTE DI LAVORO CON GRANDI CAPACITA' DI CRESCITA PROFESSIONALE; - POSSIBILITA' DI GESTIONE DI ALTRI CALL - CENTER. LE CANDIDATURE VERRANNO ESAMINATE A PARTIRE DAL MESE DI GENNAIO 2021. SI PREGA DI INVIARE CURRICULUM VITAE DETTAGLIATO CON FOTOGRAFIA BEN VISIBILE E DOVE SI EVIDENZINO LE ESPERIENZE PREGRESSE NEL MEDESIMO SETTORE.
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Italia (Tutte le città)
The ideal candidate will be responsible for growing agency clients revenue through digital media campaigns set up and optimisation on all major paid channels. Attività in cui la risorsa verrà inserita: Paid campaigns set up and optimisation on paid channels (e.g. Google, Facebook, Bing, Linkedin etc…) Landing page creation using Unbounce Tracking set up via Google Tag Manager Clearly understand and implement digital marketing campaigns which fit client needs Provide analytical reporting of campaigns to clients and other members of the team Requisiti richiesti: Bachelor’s degree or equivalent 2+ years managing performance campaigns agency side Fluency in Microsoft Office suite (Outlook, Excel, Word, PowerPoint, etc.) Fluency in Google Analytics / Tag Manager Fluency in Italian and English is required Strong written, verbal and collaboration skills Tipologia contrattuale: Full Time Sede di lavoro: Dubai, UAE or Full Remote Candidandosi al presente annuncio si autorizza il trattamento dei dati personali ai sensi dell’art. 13 d. lgs. 30 giugno 2003 n°196 – “Codice in materia di protezione dei dati personali” e dell’art. 13 GDPR 679/16 – “Regolamento europeo sulla protezione dei dati personali”.
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Ferrara (Emilia Romagna)
Knet HR is a leading Recruitment Consulting Company that operates at a National and International level with specific divisions: - Head Hunting division - Temporary Management Division - Top Manager division - Middle Management Division - Professional Studies Division Our company, authorized to operate by the Italian Ministry of Labor, does not administer personnel, therefore the employment relationship is directly regulated between the client company / firm and our candidate. FIELD TECHNICIAN – ITALIAN PLANTS WATER TREATMENT - FERRARA Report to: GM Europe Purpose of the role: the purpose of the Field Technician is to support the commercial operations department to implement the activities associated with project execution, delivery and customer support post project completion. This should be completed to a high standard in line with contractual obligations and with a focus on customer satisfaction. The role is based in Northern Italy and the focus will be on assisting local Italian clients. In addition to this, some travel may be required to other European countries to provide installation and service support. Key Responsibilities and Accountabilities • Ensure projects are installed and delivered on time in accordance with Company Standards and with a focus on customer satisfaction • Inquisitive mind, able to troubleshoot and diagnose problems. Able to think proactively about how to resolve/mitigate any potential issues during product installation, commissioning and support. • Documentation of all key data required for gate/meter selection, product installation and commissioning as agreed/signed by customer and/or engineering firm Technical Skills · Willingness to perform aspects of masonry work subsequent to proper training · Able to understand engineering data and plans/drawings · Mechanical and electrical skills as pertaining to but not limited to: o Assembly and disassembly of product o Replacement, programming and support of RTU, instrumentation, solar power systems and motor drives o Replacement of gearboxes o Steel cable tensioning and replacement IT Knowledge · Ability and experience with PLC, SCADA and RTU systems as it pertains to but not limited to: · Data table adjustment/entry · Knowledge of I/O as it pertains to floating point registers and digital points · Communication protocol knowledge Other Skills/Knowledge · Basic understanding of electronics · Knowledge of the agricultural irrigation industry · Occupational health and safety · Knowledge of control theory is beneficial · Strong customer service skills Language Skills: fluent in Italian and strong in English; other languages are beneficial (Spanish, French, Romanian, Arabic) Skills and Qualifications: technical trade qualification; valid driving licence; 2 + years of experience Attribute: Demonstrated effective matrix skills (crosses geography’s and departments) Demonstrated ability to work with all stakeholders (internal/external) Results oriented, motivated, reliable and trustworthy working style Excellent interpersonal skills. Able to communicate with ease at different levels and with people in different locations Excellent written and verbal communication skills Business minded, logical, analytical, good strategist and implementer Well organized, quick thinker Able to work independently and as part of a team Employment type · Full-time · Permanent contract · Salary will be discussed with the selected candidate · Benefits: Company car, PC, mobile phone, company credit card, tools, etc Starting date expected: mid January 2021 Location: Zona CENTO - FERRARA The selection is open at both sexes of Art. 1 L. 903/77 Maximum confidentiality is guaranteed KNET HUMAN RESOURCES SRL: AUTORIZZAZIONE MINI
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Lucca (Toscana)
Knet HR is a leading Recruitment Consulting Company that operates at a National and International level with specific divisions: - Head Hunting division - Temporary Management Division - Top Manager division - Middle Management Division - Professional Studies Division Our company, authorized to operate by the Italian Ministry of Labor, does not administer personnel, therefore the employment relationship is directly regulated between the client company / firm and our candidate. FIELD TECHNICIAN – ITALIAN PLANTS WATER TREATMENT - LUCCA - TOSCANA Report to: GM Europe Purpose of the role: the purpose of the Field Technician is to support the commercial operations department to implement the activities associated with project execution, delivery and customer support post project completion. This should be completed to a high standard in line with contractual obligations and with a focus on customer satisfaction. The role is based in Northern Italy and the focus will be on assisting local Italian clients. In addition to this, some travel may be required to other European countries to provide installation and service support. Key Responsibilities and Accountabilities • Ensure projects are installed and delivered on time in accordance with Company Standards and with a focus on customer satisfaction • Inquisitive mind, able to troubleshoot and diagnose problems. Able to think proactively about how to resolve/mitigate any potential issues during product installation, commissioning and support. • Documentation of all key data required for gate/meter selection, product installation and commissioning as agreed/signed by customer and/or engineering firm Technical Skills · Willingness to perform aspects of masonry work subsequent to proper training · Able to understand engineering data and plans/drawings · Mechanical and electrical skills as pertaining to but not limited to: o Assembly and disassembly of product o Replacement, programming and support of RTU, instrumentation, solar power systems and motor drives o Replacement of gearboxes o Steel cable tensioning and replacement IT Knowledge · Ability and experience with PLC, SCADA and RTU systems as it pertains to but not limited to: · Data table adjustment/entry · Knowledge of I/O as it pertains to floating point registers and digital points · Communication protocol knowledge Other Skills/Knowledge · Basic understanding of electronics · Knowledge of the agricultural irrigation industry · Occupational health and safety · Knowledge of control theory is beneficial · Strong customer service skills Language Skills: fluent in Italian and strong in English; other languages are beneficial (Spanish, French, Romanian, Arabic) Skills and Qualifications: technical trade qualification; valid driving licence; 2 + years of experience Attribute: Demonstrated effective matrix skills (crosses geography’s and departments) Demonstrated ability to work with all stakeholders (internal/external) Results oriented, motivated, reliable and trustworthy working style Excellent interpersonal skills. Able to communicate with ease at different levels and with people in different locations Excellent written and verbal communication skills Business minded, logical, analytical, good strategist and implementer Well organized, quick thinker Able to work independently and as part of a team Employment type · Full-time · Permanent contract · Salary will be discussed with the selected candidate · Benefits: Company car, PC, mobile phone, company credit card, tools, etc Starting date expected: mid January 2021 Location: Zona LUCCA - TOSCANA The selection is open at both sexes of Art. 1 L. 903/77 Maximum confidentiality is guaranteed KNET HUMAN RESOURCES SRL: AUTORIZZAZIONE MINISTERIALE A TEMPO INDETERMINATO Prot. 39/0003074 / MA004.A003
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Italia (Tutte le città)
Our client, Getinge, a company operating in the medtech sector, has commissioned us to research a figure of SENIOR PRODUCT SPECIALIST. With a clinical background, the Senior Product Specialist is the clinical partner of customer training on his/her related products use and application. He/she architects of the success for assigned the product line (advanced monitoring). He/she is also the information gateway between market, customers, sales force and company’s internal resources being the point of reference for all product related enquiries to enhance the customer satisfaction. Key duties and responsibilities: Market analysis Marketing strategies & activities Tender managementKnowledge/Skills/Experience: Key competences/skills & personal qualities: · Strong clinical preparation and competence. · Complete product knowledge and preparation. · Strong presentation and communication skills (verbal and written) · Competence on development of sales tools based on specific USPs · Marketing dynamics knowledge. · Customer satisfaction oriented. · Team Oriented. · Interpersonal relationship skills. · Open minded and creative. · Outstanding organizational skills. · Positive thinking attitude. Experiences: previous background and work experience in the clinical field (1/2 years). IT Skills: Microsoft Office package. Languages: Fluent Italian and fluent English. Please send your application, using this link: https://careers.getinge.com/job/Milan-Senior-Product-Specialist/684481501/ The position is open to both men and women (L. 903/77 e L. 125/91). “Ricercamy Srl is in possession of open-ended ministerial authorization n°39/0000225 granted by the Ministry of Labor and of PS in accordance with D. Lgs. 276/03”
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Palermo (Sicilia)
KC, sito in Palermo, seleziona n. 5 operatori telefonici, per attività di call center in outsourcing per la vendita di servizi energetici, da poter integrare nel proprio organico in presenza. Le persone selezionate si occuperanno di telemarketing e teleselling, call to check, call to verbal orders, gestione logistica ed inserimento dati. Il candidato ideale deve possedere i seguenti requisiti: - diploma - piena padronanza della lingua italiana scritta e parlata - buona conoscenza dei sistemi informatici - ottime capacità comunicative e relazionali - determinazione nel raggiungimento degli obiettivi - predisposizione a lavorare in team Si offre: - lavoro part Time/full Time - Inquadramento e retribuzione come da CCNL Conflavoro Pmi -Ferie, Permessi, Malattie, Infortuni e 13 mensilità - Incentivi al raggiungimento degli obiettivi condivisi - programma formativo di ingresso e percorsi di perfezionamento Per inviare la candidatura è necessario inviare il CV correlato di foto. I candidati selezionati verranno contattati telefonicamente per un colloquio presso la nostra sede.
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Isola del Gran Sasso d Italia (Abruzzo)
We try to use the services of an experienced receptionist who will carry out the check-in of the guests, the assignment of the rooms and the delivery of the keys. answer questions about hotel facilities. Pass messages to guests and take mail for posting. Duties Greet hotel guests; answer any questions or concerns. Offer an exceptional guest experience. Maintain an orderly reception. Manage computer programs and multiline telephone systems. Maintain guest records and book reservations. Complete basic cashier and accounting responsibilities. Requirements A polite way. A high standard of personal presentation. Excellent verbal and written communication skills. A good telephone manner. Customer service skills, patience and tact. The ability to be calm and well organized, even when working under pressure. Qualified individuals should kindly submit their CV / resume by email.
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Italia
Are you ready to take your career to new heights? At D-Orbit, we're pioneering the future of space logistics and transportation. Established in 2011, our company is leading the way in helping businesses profitably and sustainably unlock the full potential of the final frontier. As a member of our team, you'll have the opportunity to work alongside a diverse group of highly skilled individuals, all driven by a shared passion for innovation and excellence. Join us in our global mission to push the boundaries of what's possible and take your ambition to new heights. Apply now and join us in shaping the future of space. We are looking for a candidate to join our Hardware Engineering team and actively follow board and System Electronic design. Deal with Electronic design from requirements definition to schematic entry. Support the System, Manufacturing and Mechanical engineering teams throughout the full product development life-cycle, supporting PCB outline, component placement and routing process. Follow technical data exchange with suppliers and support manufacturing during board assembly and test. Participate to other HW Engineering activities involving requirements definition, electrical design, verification and testing. Tasks Senior Hardware Engineer duties include: - Integrate electronic subsystems into the overall spacecraft design, collaborating with multidisciplinary teams to ensure seamless functionality. - Be responsible for the design of electronic boards from requirements to schematic definition, procedure management and test coordination. - Be responsible of coordination with other departments to evaluate and assess implications of other systems/subsystems on avionics. - Lead PCB outline, layer setup, component placement and signal routing requirements for Power, Digital and Mixed-Signals applications. - Lead interface with PCB services suppliers. - Keep up with and know industry and space standards and technologies. - Work with Hardware Engineers and the manufacturing team for the development and sustaining of current products. - Maintain detailed documentation of system designs, specifications, and test results to comply with company standards and regulatory requirements. - Identify and select appropriate electronic components for new space applications, considering factors such as radiation tolerance, power efficiency, and durability for use in space environments. Qualifications and Requirements - Work experience of at least 5 years in Electronic design(with at least 2 of which in the space/avionics industries). - Experience with Altium designer tool. - Experience with Spice simulation tool. - Experienced with state-of-the-art PCB design tools and methodology. - Proficient with high-speed, mixed-signal and power conversion design. - Proficient in using electronic lab instruments (oscilloscope, multimeter, spectrum analyzer, power supply, electronic load, etc.) - Knowledge of common electronic interfaces like CAN, SPI, I2C, RS-422, RS-485, Space-Wire, and MIL-1553. - Proficient with common ECSS standard electronic analyses like PSA, WCA and FMEA/FMECA. - A self-starter and highly motivated with strong organizational skills; excellent verbal and written communication skills; - Proactive attitude and ability to work in team and individually; - Knowledge of ECSS standard EMC and Sys design, - Knowledge of Space Power and Avionic Unit architecture, - Knowledge of FPGA, microcontroller and SoC architecture is a plus. - Knowledge of RF systems is a plus. Education MSc degree in Electronics or equivalent practical experience Language Working proficency of the English language is required At D-Orbit, diversity and inclusivity are not just values, they are integral to our mission and the way we operate. We are committed to fostering an environment where all individuals are respected, valued, and celebrated for their unique backgrounds, perspectives, and experiences. We believe that a diverse and inclusive workplace is not only the right thing to do, but it also leads to better decision-making, innovation, and overall success. We actively strive to build a culture where everyone can bring their authentic selves to work, and where all voices are heard and valued. We are dedicated to creating a workplace where everyone feels safe, supported, and empowered to share their ideas, and where everyone is given equal opportunities to grow and excel. We believe that our differences make us stronger, and we will continue to work diligently to create an inclusive culture at D-Orbit that reflects this belief. Settore: Industria aerospaziale Ruolo: Ingegneria/Progettazione Gestisce altre persone: No Tipo di occupazione: Contratto a tempo indeterminato Inquadramento: Impiegato
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Italia
English version below Per la nostra Direzione Marketing & Communication – e nello specifico all'interno del dipartimento Brand & Corporate Communication – siamo alla ricerca di un Brand & Corporate Communication Senior Specialist che si occuperà principalmente della relazione quotidiana con la stampa e la gestione e dell'implementazione delle strategie di comunicazione aziendale per assicurare una coerente e positiva immagine dell'Azienda e del Brand Ducati in linea con gli obiettivi e le strategie di business. Principali responsabilità: - creazione, sviluppo e mantenimento quotidiano di relazioni con i media (principalmente generalisti ed extra settore), curando inoltre la redazione di comunicati stampa, l'organizzazione di conferenze stampa e le risposte a richieste specifiche da parte dei media su tematiche corporate e di brand; - sviluppo, implementazione e gestione di strategie di comunicazione di brand allineate con gli obiettivi aziendali definendo e implementando piani di comunicazione su diversi canali; - Redazione e revisione dei contenuti per diversi canali di comunicazione, inclusi siti web, social media, newsletter, report annuali e materiali di marketing; - controllo e analisi costante dell'efficacia delle attività di comunicazione e produzione dei report di performance per il management; - coordinamento di progetti di comunicazione ed eventi di tipo media assicurandosi che siano completati nei tempi e nel budget stabiliti; - implementazione e gestione del sistema di rassegna stampa quotidiana e della relativa piattaforma; - supporto al team interno (HR) per coordinamento e gestione delle comunicazioni interne dedicate alla popolazione aziendale su tematiche di Brand; - impostazione di un approccio di relazione interfunzionale all'interno dell'azienda per garantire lo scambio di informazioni con altri dipartimenti (marketing, risorse umane, vendite ecc..) e assicurare una comunicazione coerente e integrata. Si richiede: - Preferibilmente Laurea in Comunicazione, Relazioni Pubbliche, Marketing o campi correlati; - almeno 5 anni di esperienza nel campo delle comunicazioni aziendali o relazioni pubbliche maturata sia in contesto aziendale che di agenzie di PR; - eccellenti abilità di scrittura e comunicazione verbale in italiano; - comprovata esperienza nella gestione delle relazioni con i media e nella produzione di comunicati stampa; - ottima conoscenza della lingua inglese parlata e scritta. La conoscenza di una seconda lingua straniera (preferibilmente tedesco) costituisce requisito preferenziale; - capacità di analizzare dati e metriche per misurare l'efficacia delle strategie di comunicazione; - abilità di gestire e motivare un team, nonché di lavorare in modo collaborativo con diversi stakeholder; - eccellenti capacità di risoluzione dei problemi e gestione delle crisi; - conoscenza delle piattaforme di social media e delle strategie di comunicazione digitale. *** For our Marketing & Communication Department - and specifically within the Brand & Corporate Communication department - we are looking for a Brand & Corporate Communication Senior Specialist who will mainly be responsible for daily relations with the press and the management and implementation of corporate communication strategies to ensure a consistent and positive image of the Company and the Ducati Brand in line with business objectives and strategies. Main responsibilities: - creation, development and daily maintenance of media relations (mainly generalist and non-specialist), also taking care of drafting press releases, organising press conferences and responding to specific media requests on corporate and brand issues; - developing, implementing and managing brand communication strategies aligned with corporate objectives by defining and implementing communication plans on various channels; - drafting and reviewing content for various communication channels, including websites, social media, newsletters, annual reports and marketing materials; - constant monitoring and analysis of the effectiveness of communication activities and production of performance reports for management; - co-ordination of communication projects and media events ensuring that they are completed on time and within budget; - implementation and management of the daily press review system and related platform. - Supporting the internal (HR) team in coordinating and managing internal communications dedicated to the corporate population on Brand issues; - setting up a cross-functional relationship approach within the company to ensure the exchange of information with other departments (marketing, HR, sales, etc.) and to ensure consistent and integrated communication.​ Is required: - Bachelor's degree in Communications, Public Relations, Marketing or related fields is preferred; - At least 5 years of experience in the field of corporate communications or public relations gained either in a corporate or PR agency context; - excellent writing and verbal communication skills in Italian; - proven experience in managing media relations and producing press releases; - excellent knowledge of spoken and written English. Knowledge of a second foreign language (preferably German) is an advantage; - ability to analyse data and metrics to measure the effectiveness of communication strategies; - ability to manage and motivate a team, as well as work collaboratively with different stakeholders; - excellent problem-solving and crisis management skills; - knowledge of social media platforms and digital communication strategies. Ruolo: Marketing/Relazioni esterne Tipo di occupazione: Contratto a tempo indeterminato
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Italia
Hosco Night Room Service Chef de Rang Our jobs arent just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique ? with food and drinks on the side. Our Night room service chef de rang take the initiative and deliver a wide range of services to make sure that guests enjoy their meal. Whether setting tables, communicating with the kitchen, interacting and serving guests, or cleaning work areas and supplies, the Guest Service Expert makes transactions feel like part of the experience. No matter what position you are in, there are a few things that are critical to success ? creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. The Night room service chef de rang will be on their feet and moving around (stand, sit, or walk for an extended time; moving over sloping, uneven, or slippery surfaces), managing the menu (read and visually verify information), and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and 50 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Service Experts ? to get it right for our guests and our business each and every time. Working shift: 22.30 p.m ? 07.00 am - Work break: 2.30 a.m ? 3.00 a.m PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: 1 year related work experience. Supervisory Experience: No supervisory experience. License or Certification: None CRITICAL TASKS Safety and Security - Report work related accidents, or other injuries immediately upon occurrence to manager/supervisor. - Follow company and department safety and security policies and procedures to ensure a clean, safe, and secure environment. - Identify and correct unsafe work procedures or conditions and/or report them to management and security/safety personnel. - Use proper equipment, wear appropriate personal protective clothing (PPE), and employ correct lifting procedures, as necessary, to avoid injury. - Follow property specific procedures for handling emergency situations (e.g., evacuations, medical emergencies, natural disasters). - Follow policies and procedures for the safe operation and storage of tools, equipment, and machines. - Complete appropriate safety training and certifications to perform work tasks. Policies and Procedures - Protect the privacy and security of guests and coworkers. - Follow company and department policies and procedures. - Ensure uniform, nametags, and personal appearance are clean, hygienic, professional and in compliance with company policies and procedures. - Maintain confidentiality of proprietary materials and information. - Protect company tools, equipment, machines, or other assets in accordance with company policies and procedures. - Perform other reasonable job duties as requested by Supervisors. Guest Relations - Address guests service needs in a professional, positive, and timely manner. - Welcome and acknowledge each and every guest with a smile, eye contact, and a friendly verbal greeting, using the guests name when possible. - Anticipate guests service needs, including asking questions of guests to better understand their needs and watching/listening to guest preferences and acting on them whenever possible. - Thank guests with genuine appreciation and provide a fond farewell. - Actively listen and respond positively to guest questions, concerns, and requests using brand or property specific process (e.g., LEARN, PLEASED, Guest Response, LEAP) to resolve issues, delight, and build trust. - Engage guests in conversation regarding their stay, property services, and area attractions/offerings. - Provide assistance to individuals with disabilities, including assisting visually, hearing, or physically-impaired individuals within guidelines (e.g., escorting them when requested, using words to explain actions, writing directions on paper, moving objects out of the way, or offering access to Braille or TDD phones). - Assist other employees to ensure proper coverage and prompt guest service. Communication - Speak to guests and co-workers using clear, appropriate and professional language. - Discuss work topics, activities, or problems with coworkers, supervisors, or managers discreetly and quietly, avoiding public areas of the property. Working with Others - Support all co-workers and treat them with dignity and respect. - Develop and maintain positive and productive working relationships with other employees and departments. - Partner with and assist others to promote an environment of teamwork and achieve common goals. Quality Assurance/Quality Improvement - Comply with quality assurance expectations and standards. Physical Tasks - Read and visually verify information in a variety of formats (e.g., small print). - Stand, sit, or walk for an extended period of time or for an entire work night shift. - Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and objects weighing in excess of 50 pounds with assistance. - Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. - Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. - Reach overhead and below the knees, including bending, twisting, pulling, and stooping. General Food and Beverage Services - Maintain cleanliness of work and guest areas by clearing, collecting and returning food and beverage items to proper area. - Maintain cleanliness of work areas throughout the day, practicing clean-as-you-go procedures. - Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen. - Set tables according to type of event and service standards, including types of linens, glassware, plate/chinaware, and silver/flatware, ensuring all supplies meet quality standards. - Pick-up trays and clean tables as needed to ensure a clean dining area. - Follow appropriate procedures for serving alcohol (e.g., TIPs (Training for Intervention Procedures), CARE (Control Alcohol Risks Effectively)). - Thank every guest upon departure, invite them to return, and wish them a fond farewell. - Retrieve and deliver food and beverage orders in a timely manner. - Perform other reasonable duties as requested. Assists Management - Communicate with guests, other employees, or departments to ensure guest needs are met. Closing - Complete closing duties, including storing all reusable goods, breaking down goods, cleaning all equipment and areas, returning equipment to proper locations, locking refrigerators, restocking items, turning off lights, locking doors, and completing daily cleaning checklist. Beverage/Coffee Cart - Inspect the cleanliness and presentation all china, glass, and silver prior to use. Cash/Bank Handling - Record transaction in MICROS system at time of order. - Process all payment methods in accordance with Accounting procedures and policies. - Follow property control audit standards and cash handling procedures (e.g., blind drops). - Count bank at end of night shift, complete designated cashier reports, resolve any discrepancies, drop off receipts, and secure bank. - Obtain assigned bank and ensure accuracy of contracted monies, obtaining change required for expected business level, and keeping bank secure at all times. - Transport bank to/from assigned workstation, following security procedures. - Set up and organize cashier workstation with designated supplies, forms, and resource materials; and maintain cleanliness of workstation at all times. Steps of Service - Present physical and accurate check and process payment, adhering to all cash handling and credit policies/procedures including added and received gratuity. - Check in with guests to ensure satisfaction with each food course and/or beverages. - Answer questions on menu selections, and check with kitchen staff whenever additional clarification is necessary. - Communicate with the kitchen regarding the length of wait for food items, recook orders, and product availability. CRITICAL COMPETENCIES Interpersonal Skills - Customer Service Orientation - Team Work - Interpersonal Skills - Diversity Relations Communications - Communication - Listening - English Language Proficiency Personal Attributes - Dependability - Presentation - Positive Demeanor - Integrity - Safety Orientation - Stress Tolerance - Adaptability/Flexibility Organization - Multi-Tasking Personal Attributes - Information Retention PREFERRED QUALIFICATIONS Education High school diploma or G.E.D. equivalent. Related Work Experience At least 1 year of related work experience. Supervisory Experience No supervisory experience. License or Certification None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brands unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. Be where you can do your best work,​ begin your purpose, belong to an amazing global​team, and become the best version of you. Westin Excelsior Rome Settore: Altro Ruolo: Altro
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Italia
Hosco Job purpose As a Reservation Officer at our exclusive member club, your role is vital in providing exceptional service to our esteemed members through efficient handling of reservations, enquiries, and requests. Working closely with the reception team, you will ensure seamless communication and uphold the highest standards of hospitality. Main Activities and Responsibilities: ? Respond swiftly to email enquiries (within 20 minutes) and telephone calls (within 3 rings), providing courteous and helpful assistance. ? Make reservations, communicate changes or cancellations to the FOH team, and allocate tables for special requests according to club rules and operations. ? Confirm reservations and log cancellations and no-shows, following up with the Director of Membership as necessary. ? Study member profiles to brief the FOH team and other relevant departments, ensuring personalized service delivery. ? Maintain accurate records of member preferences and requests to enhance future visits, updating contact details as needed. ? Answer general enquiries about club facilities, services, and policies, demonstrating comprehensive knowledge and professionalism. ? Support reception Reception staff and actively promote club products, events, and spaces to drive revenue and enhance member satisfaction. ? Program out-of-hours telephone messages and auto-response emails to ensure timely communication with members. ? Perform general departmental administration tasks to support smooth operations. ? Manage other activities relating to or resulting from what is indicated in the previous points. Key Competencies: Required Education and Experience: ? Minimum of 3 years experience in a similar role within the luxury hospitality industry. ? Fluent written and spoken English. ? Proficiency in database management tools such as SevenRooms. ? Comfortable using Microsoft Excel, Word, and PowerPoint. ? Excellent communication skills, both verbal and written, with a proactive approach to guest service. ? Friendly demeanor with a genuine desire to support colleagues and create positive interactions. ? Willingness to work flexible hours, including evenings, weekends, and during special events. ? Discretion, empathy, and confidentiality in handling sensitive information. ? Knowledge of one or more foreign languages (min. fluent in Italian and English). General Knowledge and Technical Skills: ? Comprehensive understanding of luxury hospitality standards and guest service protocols. ? Familiarity with reservation management systems and Microsoft Office suite. ? Ability to anticipate guest needs and provide personalized service in a fast-paced environment. ? Methodical and meticulous approach to maintaining databases and records. Personal and Interpersonal Skills: ? Exceptional interpersonal skills: Engage effectively with members and guests in a friendly and charming manner. ? Proactive attitude: Anticipate member needs and provide personalized assistance with genuine care and attention to detail. ? Collaborative team player: Work well with colleagues across departments to ensure seamless service. ? Strong problem-solving skills: Handle inquiries and resolve issues promptly and professionally. ? Positive attitude and resilience: Maintain composure and grace under pressure, committed to delivering outstanding service. The Wilde Settore: Altro Ruolo: Altro
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Italia
Hosco Our jobs arent just about giving guests a smooth check-in and check-out. Instead, we want to build an experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience. No matter what position you are in, there are a few things that are critical to success ? creating a safe workplace, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts ? to get it right for our guests and our business each and every time. CRITICAL TASKS Guest Relations § Actively listen and respond positively to guest questions, concerns, and requests using brand or property specific St. Regis process to resolve issues, delight, and build trust. § Address guests service needs in a professional, positive, and timely manner. § Anticipate guests service needs, including asking questions of guests to better understand their needs and watching/listening to guest preferences and acting on them whenever possible. § Assist other employees to ensure proper coverage and prompt guest service. § Engage guests in conversation regarding their stay, property services, and area attractions/offerings, including social media where appropriate. § Thank guests with genuine appreciation and provide a fond farewell. § Welcome and acknowledge each and every guest with a smile, eye contact, and a friendly verbal greeting, using the guests name when possible. § Stay up-to-date on the local area so that you are prepared to provide specific recommendations for guests. § Communicate recommendations in a way that builds excitement and interest among guests and associates. § Perform other reasonable duties as requested. Check-in/Check-out § Keep track of changes in room status (e.g., early check-out, late check-out, room transfer, unexpected stay over) for Housekeeping. § Organize and coordinate check-in/pre-registration procedures for arriving groups. § Process all check-outs including express check-outs, resolving any late and disputed charges, settling account, retrieving room key, and requesting comments on guests stay. § Process all guest check-ins by confirming reservations in computer system (e.g., Fidelio, PMS, FOSSE, OPERA), verifying guest identity, requesting form of payment, assigning room, and issuing room key in accordance with property policies and procedures. § Secure valid form of payment (e.g., credit card, cash) prior to issuing room key. § Sell a room/accommodation to guests without reservations based on availability. § Verify and adjust billing for guests. Cash Handling § Process all payment types such as room charges, cash, checks, debit, or credit. § Process adjustment vouchers, paid-outs, correction vouchers, and miscellaneous charges. § Count bank at end of shift and secure bank. § Balance and drop receipts according to Accounting specifications. § Obtain manual authorizations and follow all Accounting procedures when computer system is down. § Count bank at the beginning of shift to ensure that amounts are correct and that there is adequate change. § Follow the requirements and tasks as defined in EMEA Front Desk Cashiering SOP. § Comply with the requirements of the Marriott Cashiering Responsibilities/Petty Cash Fund and Cashier Overage/Shortage SOPs. Reports/Recordkeeping § Run daily reports (number of arrivals, departures), identify any special requests, and check reports for accuracy. § Run credit card authorization report and check for discrepancies. § Review shift logs/daily memo books and document pertinent information in logbooks in the absence of a departmental Supervisor. § Print contingency lists to have a record of all guests in case of emergency. Communications § Provides assistance to coworkers, ensuring they understand their tasks. § Speak to guests and co-workers using clear, appropriate and professional language. § Instruct guests on how to access the internet (e.g., dial-up, broadband, wireless). § Answer telephones using appropriate etiquette including answering the phone within 3 rings, answering with a smile in ones voice, using the callers name, transferring calls to appropriate person/department, requesting permission before placing the caller on hold, taking and relaying messages, and allowing the caller to end the call. Working with Others § Support all co-workers and treat them with dignity and respect. § Develop and maintain positive and productive working relationships with other employees and departments. § Handle sensitive issues with guests with tact, respect, diplomacy, and confidentiality. Policies and Procedures § Ensure uniform, nametags, and personal appearance are clean, hygienic and professional. § Follow company and department policies and procedures. § Perform other reasonable job duties as requested by Supervisors. § Protect company tools, equipment, machines, or other assets in accordance with company policies and procedures. § Protect the privacy and security of guests and coworkers. Quality Assurance/Quality Improvement § Comply with quality assurance expectations and standards. Safety and Security § Follow property specific procedures for handling emergency situations (e.g., evacuations, medical emergencies, natural disasters). § Maintain awareness of undesirable persons on property premises. § Report work related accidents, or other injuries immediately upon occurrence to manager/supervisor. § Identify and correct unsafe work procedures or conditions and/or report them to management and security/safety personnel. CRITICAL COMPETENCIES § Fluent English § Analytical Skills § Learning § Decision-Making § Problem Solving § Computer Skills § Basic Mathematics Interpersonal Skills § Customer Service Orientation § Interpersonal Skills § Team Work § Diversity Relations Communications § English Language Proficiency § Communication § Listening § Applied Reading § Writing Personal Attributes § Integrity § Dependability § Positive Demeanor § Presentation § Adaptability/Flexibility § Stress Tolerance § Initiative Organization § Multi-Tasking Time Management PREFERRED QUALIFICATIONS Education Higher Education, Diploma or equivalent Related work experience is required No supervisory experience is required At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you. The St. Regis Rome Settore: Altro Ruolo: Altro
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