Support system

Randstad Varese, divisione technical, seleziona un Ground Support System Engineer per azienda sita nei pressi di Varese operante nel settore aeronautico. La risorsa prescelta si occuperà di preparare su opportuni data base tutta una serie di informazioni riguardanti la ricerca e risoluzione guasti su piattaforme HW che saranno o sul velivolo M346 ed M345 o su apparati a terra. Conoscenza dei concetti di manutenzione, meglio se applicata al velivolo; Comprovata conoscenza delle architetture di sistemi hardware e software implementate in campo aeronautico; Esperienza e conoscenza degli aspetti di supporto logistico ed operativo dei velivoli e relativi sistemi; Esperienza nella lettura/utilizzo pratico di schemi elettrici, schemi funzionali e disegni tecnici in ambito aeronautico; Familiarità con l'utilizzo di strumenti informatici standard, quali PC e workstation in ambiente DOS, MS office e di tool di controllo di configurazione. Sarà data preferenza a soggetti con familiarità con DB relazionali, meglio se MS SQL. Capacità di operare in autonomia; Buona conoscenza della lingua inglese parlata e scritta; Titolo di studio: laurea ad indirizzo elettronico / aeronautico / meccanico / informatico. Si offre iniziale contratto di somministrazione della durata di due mesi.

3AInformatica ricerca sul territorio di Roma 20 risorse per attività di supporto di primo e secondo livello. I profili tecnici sono 4: Profilo Linux: • Conoscenza base Sistemi Operativi Linux, in particolare per: o Esecuzione procedure di primo livello (e.g. svecchiamento/resize file system, patching, gestione servizi sistema operativo, etc.) o Esecuzione periodica Checklist o Analisi di primo livello dei ticket su SO Linux o Inoltro ticket al secondo livello con tutti i dettagli dell’analisi di primo livello effettuata • Accoglienza telefonica delle segnalazioni utente e relativo tracciamento e risoluzione • Conoscenza Tool di monitoraggio (e.g. Nagios, HP OVO, HP OMI, etc.), come utilizzatore • Conoscenza pacchetto Office • Lavoro in team e su turni (H24 7x7) Profilo Unix (e.g. Solaris, HP UX, etc.): • Conoscenza base Sistemi Operativi Unix (e.g. Solaris, HP UX, etc.), in particolare per: o Esecuzione procedure di primo livello (e.g. svecchiamento/resize file system, gestione servizi sistema operativo, etc.) o Esecuzione periodica Checklist o Analisi di primo livello dei ticket su SO Unix (e.g. Solaris, HP UX, etc.) o Inoltro ticket al secondo livello con tutti i dettagli dell’analisi di primo livello effettuata • Accoglienza telefonica delle segnalazioni utente e relativo tracciamento e risoluzione • Conoscenza Tool di monitoraggio (e.g. Nagios, HP OVO, HP OMI, etc.), come utilizzatore • Conoscenza pacchetto Office • Lavoro in team e su turni (H24 7x7) Profilo Windows/Vmware: • Conoscenza base Sistemi Operativi Windows, in particolare per: o Esecuzione procedure di primo livello (e.g. svecchiamento/resize file system, patching, gestione servizi sistema operativo, etc.) o Esecuzione periodica Checklist o Analisi di primo livello dei ticket su SO Windows e su Vmware o Inoltro ticket al secondo livello con tutti i dettagli dell’analisi di primo livello effettuata • Conoscenza base Vmware (e.g. start/stop Virtual Machine, etc.) • Accoglienza telefonica delle segnalazioni utente e relativo tracciamento e risoluzione • Conoscenza Tool di monitoraggio (e.g. Nagios, HP OVO, HP OMI, etc.), come utilizzatore • Conoscenza pacchetto Office • Lavoro in team e su turni (H24 7x7) Profilo Mainframe/DB2: • Conoscenza base Sistemi Mainframe, e DB2 in particolare per: o Esecuzione procedure di primo livello (e.g. svecchiamento/resize file system, patching, gestione servizi sistema operativo, etc.) o Esecuzione periodica Checklist o Analisi di primo livello dei ticket su Mainframe o Inoltro ticket al secondo livello con tutti i dettagli dell’analisi di primo livello effettuata • Accoglienza telefonica delle segnalazioni utente e relativo tracciamento e risoluzione • Conoscenza Tool di monitoraggio (e.g. Nagios, HP OVO, HP OMI, etc.), come utilizzatore • Conoscenza pacchetto Office • Lavoro in team e su turni (H24 7x7) Completano il profilo capacità comunicative e relazionali, capacità di analisi, di valutazione dei problemi e di problem solving. Inviare curriculum vitae dettagliato indicando in oggetto "Service Desk" a: risorseumane@3ainformatica.it

Our Client is a Multinational US Company, leader in the production of Power Units and small and medium Diesel Engines for a wide range of Customers, Dealers and B2B in the Automotive, Construction and Agricultural Industry. Advanced Pre and post Sales culture, supported by New Digital Projects, are today allowing improved Services for the Sales Organizations worldwide, Distributors and Dealers, OEM’s and Sales offices, meeting the Customer’s needs and expectation of Service Management. The candidate we are selecting will be in charge of the implementation of the Digital Transformation Project. The position is open for a Customer System Solutions Manager Digital Transformation projects BASIC FUNCTION Responsible for Field Customer Support Systems, He/She: Proposes and coordinates the development and implementation of web based and IT Systems able to provide technical support and documentation to the Service Dealers, Distributors, OEMs and regional Sales offices. Implements Digital Transformation projects deeply changing the way in which the company interacts with its Distribution network and End Users. SPECIFIC RESPONSIBILITIES The Manager, with the support of his/her team, is responsible of developing, planning, budgeting, overseeing all Aftermarket Customer Support Systems for Diesel Engines Globally. More specifically: Defines specification, assures maintenance for and web-based platform systems to make technical documentation available to third party companies associated to the Company Service and Parts Network, to OEM customers and their network when so regulated by OEM Service Contracts. Proposes, defines and coordinates projects for developing: Diagnostic tools and functionalities for Electronically controlled Common Rail Diesel Engines Web based Spare Parts Look up, Parts Ordering system and Warranty System E-commerce and Mobile Apps Web Platforms and other web-based IT systems for Aftermarket Parts & Service IT Systems aimed at supporting OEMs Customer end-of line and on-field using available technology to better meet customer needs. The Candidate we like to meet has a University level of Education, Web based and IT knowledge as well as proven project and team management. Experience in after sales and service is a plus. The ideal candidate is fluent in English, has good attitudes in dealing with colleagues at all levels and Customers worldwide. Problem Solving, independence, attitude to travel managing situations within different cultures is a part of the position. Providing leadership through effective goal setting, support, delegation and communication, He/she Assigns tasks to the team allowing to effectively perform and assuring they deliver high-quality product in alignment with the overall products delivery schedule: Supervises the creation and maintenance of technical documentation to support Spare Parts identification and sales, such as. Assures support, informs, periodically travels and meets colleagues in Spare Parts Sales, Service Network management, Engine Sales globally in all Regions (EMEA, NA, LATAM, CHINA and APAC, INDIA) to train in the use of the tools, to get their feedback and collect information about their needs. Coordinates and develops synergies, encourages the implementation of common systems whenever possible, with the colleagues responsible for the same activities for Kohler gasoline engines and with the other entities and companies of Power Group. Supervises the creation, developing, writing and editing technical documentation to support operation and maintenance of products, such as Use & Maintenance Manuals, Service Manuals for service workshops, training and service tools documentation. Coordinates planning, scheduling, delivering, and communicating the status of related projects and provides periodic reports, keeping management informed of area activities and of any significant concerns or problems. Ensures customer receives required data in a timely manner. Grants support to OEM’s and OEM’s network about the above-mentioned topics. The Company offers: A Permanent Contract directly with the EMEA HQ, Based in Reggio Emilia (Italy) A highly professional environment, advanced technology with focus on Quality and Customer Satisfaction. To apply for this position We invite interested candidates m/f (Legislative Decree 903/77) meeting the requirements of the position Customer System Solutions Manager Rif. 263/19 CSSM to send: updated CV, covering letter. Kindly send you CV and letter of presentation in English or Italian. For first contact with qualified candidates, the initial interviews can be conducted via Skype. You are welcome to contact Susanne Kristiansen, s.kristiansen@kpconsulting.it, Senior Executive Consultant. Responsible for this project, or contact our office directly on 0039 0522 512067. All candidates meeting the described profile will be contacted within two weeks. K&P Consulting Srl, as a permanently associated company in the Register of Employment Agencies Ref. No 39/0002041, invites all candidates (Law 903/77) to read the privacy statement (Article 13 of Legislative Decree 196/2003) on the website www.kpconsulting.it

A leading company in Automotive / Motorsport field, with HQ in Emilia Romagna, Italy, is currently searching for a SENIOR CATIA V5 EXPERT: TECHNICAL SUPPORT AND TRAINING You will be the person in charge of the development of new design methodology within the Chassis Design Office, providing support and guidance to designers of mechanical, hydraulic and cooling systems. Your duties will be the following: - Maintenance of and development of new CATIA V5 specific Visual Basic macros (catvba and catscript) - Writing CAD/PDM methodology documentation and training material - Introducing new solutions and changes on the CAD system We expect you to have the following skills: - Degree in Mechanical Engineering or similar - A broad and intensive experience on Catia V5 or V6, with a focus on the following workbenches: Sketcher, Part Design, Generative Shape Design, Kinematics - At least 5 years previous experience of training CATIA designers and of providing CATIA support - At least 3 years’ experience of developing CATIA macros using Visual Basic (catscript, catvba) A previous experience as Catia V5 Designer in Motorsport, Automotive, Aerospace field will be also appreciated, along with the knowledge of Design For Manufacture methodologies and a PDM/PLM experience. Ability to work with various roles (from student level to production staff and then senior management), an helpful attitude, a flexible approach to work under strict deadlines and a good understanding of a fast moving engineering environment, are all essential requirements. Place of work: Modena, Emilia Romagna (Italy) If you think you are the right person, please send your resume to recruiting.tech@it.experis.com @it.experis.com writing the title of the job position in the object.

A leading company in Automotive / Motorsport field, with HQ in Emilia Romagna, Italy, is currently searching for a SENIOR CATIA V5 EXPERT: TECHNICAL SUPPORT AND TRAINING You will be the person in charge of the development of new design methodology within the Chassis Design Office, providing support and guidance to designers of mechanical, hydraulic and cooling systems. Your duties will be the following: - Maintenance of and development of new CATIA V5 specific Visual Basic macros (catvba and catscript) - Writing CAD/PDM methodology documentation and training material - Introducing new solutions and changes on the CAD system We expect you to have the following skills: - Degree in Mechanical Engineering or similar - A broad and intensive experience on Catia V5 or V6, with a focus on the following workbenches: Sketcher, Part Design, Generative Shape Design, Kinematics - At least 5 years previous experience of training CATIA designers and of providing CATIA support - At least 3 years’ experience of developing CATIA macros using Visual Basic (catscript, catvba) A previous experience as Catia V5 Designer in Motorsport, Automotive, Aerospace field will be also appreciated, along with the knowledge of Design For Manufacture methodologies and a PDM/PLM experience. Ability to work with various roles (from student level to production staff and then senior management), an helpful attitude, a flexible approach to work under strict deadlines and a good understanding of a fast moving engineering environment, are all essential requirements. Place of work: Modena, Emilia Romagna (Italy) If you think you are the right person, please send your resume to selezione.motorsport@it.experis.com writing the title of the job position in the object.

International company in Lisbon, Portugal is searching a Customer Support specialist. Requirements: - Knowledge of native Italian + English (B1/B2); - Writing Speed: 20 words per minute. - Initial Contract: 12 months (renewable) Responsibilities: - To respond and record consumer enquiries/questions raised through free phone lines for customers. - To maintain accurate data input of consumer enquiries, questions and feedback on the customer services database. - To ensure client complaints are dealt with and logged in line with the company’s complaints escalation policy. - To ensure all support calls and (when applicable) emails are answered and resolved within the agreed SLAs and logged appropriately. - To troubleshoot through the use of open questions, support documents and system training. - To be able to offer recommendations to common problems or frequently asked questions.

VmWay Srl, società che offre servizi strutturati nell’ambito ICT, ricerca IT Infrastructure and System support per un progetto presso un cliente a Roma. Di seguito la descrizione delle attività richieste: • Collaborazione alla progettazione e realizzazione architetturale dell’infrastruttura e alla sua evoluzione • Installazione, configurazione e gestione dei sistemi server e di virtualizzazione, di storage e di backup • Gestione di problemi in ambiente operativo di produzione • Gestione sicurezza orientata all’infrastruttura e ai sistemi • Supporto alla fase di rilascio applicativo Competenze richieste: • Utilizzo e conoscenza dei Sistemi operativi Microsoft / UNIX in particolare Linux • Conoscenza dei Sistemi di monitoring, (OpenNMS, Nagios, Zabbix ecc) • Conoscenza della Virtualizzazione in tecnologia VMware vSphere • Conoscenza dei sistemi di Backup • Conoscenza degli ambienti a container e microservices • Conoscenza dei sistemi di CI / CD • Ottima conoscenza dei tool di automazione in particolare Ansible • Conoscenza di Web server in particolare nginx • Conoscenza della suite ELK • Ottima conoscenza dei Linguaggi di shell scripting • Conoscenza dei protocolli di comunicazione TCP/IP • Buone conoscenze degli apparati Server e Storage • Diploma o Laurea in materia scientifiche (Informatica, Matematica, ecc.) Requisiti preferenziali: • Conoscenza della lingua inglese Al candidato è richiesta la capacità di collaborare con i colleghi e di relazionarsi con il cliente/utente; dovrà avere ottime capacità di analisi, di problem solving e di lavorare in team. Orario di lavoro: dal lunedì al venerdì in orario standard Sede di lavoro: smartworking Inquadramento e retribuzione commisurati alla reale esperienza del candidato. Inviare il proprio CV in formato word ed Europeo. Il presente annuncio è rivolto ad entrambi i sessi, ai sensi delle leggi 903/77 e 125/91, ed a persone di tutte le età e tutte le nazionalità, ai sensi dei decreti legislativi 215/03 e 216/03.

Synergie Italia, agenzia per il lavoro, filiale di Vimercate, ricerca per multinazionale del settore metalmeccanico:  IT Support Il candidato verrà inserito all'interno del dipartimento IT dell'azienda e si occuperà di: Dare supporto tecnico hardware/software/networking ad utenti interni (ed esterni in alcuni casi) su problematiche lagate alla rete aziendale (collegamenti di rete, stampanti WiFi) e alle postazioni pc presenti in azienda Supporto su software di raccolta dati MES, collegamento macchine via protocollo FTP Supporto lato postazioni di produzione su progetto INDUSTRY 4.0, configurazione e messa in rete CN, configurazione trasferimento programmi PC-CN Supporto di base alle attività dell'IT Manager su server e rete aziendale Supporto sistemistico base su problematiche legate al gestionale Dynamics AX Supporto di base su gestionale Microsoft CRM per amministrazione utenti e policy Supporto su piattaforma CODE CREATOR per amministrazione utenti e permessi Supporto all'IT Manager nella gestione/mantenimento dei sistemi informatici in essere Il candidato ideale si presenta con i seguenti requisiti: Ottima conoscenza sistemi operativi client lato gestione, installazione e supporto software and hardware Ottima conoscenza sistemi operativi lato Server Microsoft e architettura Micrososft Active Directory (costituirà un criterio preferenziale l'esperienza nell'uso di server virtuali su piattaforma VmWare) Preferibile conoscenza del linguaggio SQL per query ed estrazione dati su database SQL e ORACLE Preferibile conoscenza o esperienza lavorativa su piattaforme di produzione quali NICIM e MES (Manufacturing Execution System) Conoscenza o esperienza lavorativa su piattaforme gestionali come Dynamics Ax e Microsoft CRM Ottima conoscenza pacchetti Microsoft Office Ottima conoscenza lato networking su reti cablate e wireless Buona conoscenza dell’inglese Ottima propensione al lavoro in team Si offre: Contratto a tempo determinato o indeterminato da valutare in base al profilo Livello e RAL da definire in base alla seniority del candidato Orario di lavoro: full time organizzato a giornata. Sede di lavoro: Vimercate (MB).

Location: Padua (Padova) Job ID: 26722 Start date: immediately Type of employment: Full time Length of contract: Permanent Job description With more than 20 years of experience in definition, design, test development and verification of automotive LED Driver, the Infineon Padua design center, composed by more than 100 engineers, will allow you to contribute to Infineon development in the automotiveLED Market. In your new role you will: Manage and develop competencies of the application engineering team (4 engineers, fast growing): Drive the product definition by capturing the 2020 decade technical market requirements.  Monitor the customer technical support and solution promo...

Laus Informatica srl è un’azienda leader nel mercato di servizi ICT HW w Sw su server, storage ed in ambito networking su tutto il territorio nazionale. Specializzati inoltre nello sviluppo e nell'implementazione di soluzioni informatiche basate su tecnologia Microsoft/ VMware per le medie e grandi aziende. La risorsa, sarà inserita all’ interno del nostro team Managed Services, nel gruppo di Operations - Infrastructure. Si occuperà della gestione delle change e del supporto alla normale operatività dei sistemi dei clienti, delle implementazioni dei nuovi progetti, fino all'escalation da parte del team di Support e Monitoring. Hard Skill: Ottime competenze ambito networking (Switch, Firewall); Ottime competenze in ambito virtualizzazione su tecnologia VMware vSphere; Ottime conoscenze in soluzioni storage SAN e NAS; Buone conoscenze in soluzioni di Backup; Buone conoscenze in soluzioni di Disaster Recovery e Business Continuity Soft Skill: Ottime capacità di lavoro in team; Ottime doti di comunicazione, sia parlata che scritta; Buone doti organizzative e di rispetto delle deadline; Buona padronanza della lingua Inglese, sia parlata che scritta; Disponibilità alla reperibilità e a turnazione (Festivi e Notturni). Nice to Have: Buone competenze in ambito sistemi operativi Server, Windows e Linux (CentOs/Redhat); Buone competenze in ambito virtualizzazione su tecnologia Microsoft Hyper-V; Competenze verticali in ambito Storage EMC-DELL e NetApp; Competenze verticali in ambito networking Fortinet, DELL, Huawei; La figura dovrà essere in possesso di Diploma Informatico o possedere cultura equivalente, con un’esperienza operativa di almeno 5 anni in aziende IT. Completano il profilo: Capacità di problem solving Ottime capacità relazionali, affidabilità, voglia di lavorare con entusiasmo e dedizione, precisione e spiccata curiosità e passione per le tecnologie informatiche carattere proattivo e predisposizione al lavoro in team Sede di lavoro: Milano / Bergamo NOTA: Verranno prese in considerazione soltanto le candidature che rispondono alla descrizione dell'annuncio.

Smartercom Italia, azienda specializzata in ambito TLC e consulenza ICT, per ampliamento gruppi di lavoro presso propri clienti di Roma, ricerca esperti Project Manager in InformationTechnology. I candidati che stiamo cercando, dovranno essere in possesso di laurea in discipline scientifiche (Ingegneria, Informatica, Matematica oppure cultura equivalente) ed aver operato in realtà complesse e dinamiche. I candidati dovranno avere almeno 5 anni di esperienza in project management in ambito IT su contesti applicativi di Business Support System e di Customer Care. Per lo svolgimento dell’attività, sono richieste le seguenti competenze: • Esperienza di conduzione progetti in ambito IT; • Buona conoscenza di metodologie Agile; • Consolidata esperienza in Project Management (meglio se certificata); • Buona conoscenza della lingua inglese parlata e scritta. Sede di lavoro: Roma Si propone contratto iniziale a tempo determinato, con possibilità di proroghe; il compenso sarà commisurato all'esperienza maturata. I candidati di entrambi i sessi interessati ed in possesso dei requisiti elencati, possono proporre la propria candidatura inviando il proprio CV citando nell'oggetto il riferimento "PMCC-1017-RM”.

WFP seeks candidates of the highest integrity and professionalism who share our humanitarian principles. Selection of staff is made on a competitive basis, and we are committed to promoting diversity and gender balance. ABOUT WFP The United Nations World Food Programme is the world's largest humanitarian agency fighting hunger worldwide. The mission of WFP is to help the world achieve Zero Hunger in our lifetimes. Every day, WFP works worldwide to ensure that no child goes to bed hungry and that the poorest and most vulnerable, particularly women and children, can access the nutritious food they need. ORGANIZATIONAL CONTEXT The HR Policy & Compliance Branch ("HRMOP") is a small specialized team that provides advice to WFP globally on the interpretation and application of HR policies. The team is specialized and technical in nature, and requires a combination of analytical, legal and policy drafting skills, and a legal understanding of the implications of policy changes on the regulatory framework. The P3 HR Policy Officer ("HRPO") will report to the Chief of the HR Policy & Compliance Branch ("HRMOP"), and work under the overall guidance of the Director of HR. JOB PURPOSE The HRPO will provide advice and guidance to HR partners, staff and managers on the interpretation and application of WFP's HR policy framework and the FAO Staff Regulations & Rules, on the basis of formal rules and guidelines, practice and precedents, rulings and opinions of the Legal Office. The HRPO will contribute to the design, development and formulation of HR policies and procedures in line with the objectives outlined in the HR strategy, UN General Assembly resolutions, decisions made by the International Civil Service Commission and in response to organizational changes and reforms. To inform the direction of the policy design and formulation phase, the HRPO will carry out research on best practices and conduct benchmarking with other UN organizations. The HRPO will also monitor and evaluate the effectiveness of HR policies and procedures and identify potential policy gaps and areas where further guidance is required. In addition, the HRPO will monitor compliance with the HR policy framework and promote consistent implementation across WFP offices in the field and across functional divisions at HQ. The HRPO will also contribute to the effective roll-out of new or revised policies by participating in HR policy briefing sessions, communications, and awareness raising activities. The HRPO may be called on to represent the HR Division in inter-agency working groups and task forces established to review specific HR policy matters of common interest. KEY ACCOUNTABILITIES (not all-inclusive) At WFP, we are looking for a talented Human Resources Officer hired at a P3 level to join the Human Resources Policy and Compliance Branch in Rome, Italy. Under the guidance of the Chief, Human Resources Policy and Compliance Branch, and together with other Policy Branch colleagues you will: - Draft WFP policies and procedures papers to support the organization's goals and strategic plan while ensuring consistency with GA resolutions, ICSC decisions as well as other UN Common System group (CEB, HLCM, HR Network, etc.) - Coordinate consultations with all stakeholders (e.g. HR community, staff associations, senior management) on any new policy development to evaluate the impact and effectiveness of existing or coming HR policies. - Provide interpretation and advice on HR policy matters and prepare recommendations to the Chief, HRMTP, for senior leadership, HRM Directorate or other senior managers as well as HR chiefs on waiver requests. - Develop an appropriate communication strategy to inform HR communicate and staff concerned on policy changes; Contribute to the effective roll-out and implementation of new or revised HR policies by conducting/participating in HR policy briefings, communications, and awareness-raising activities, including visits to HR teams in the Regions and Country Offices. - Assist with leading and influencing inter-agency matters, including preparation of position and concept papers. - Represent WFP's interests at inter-agency working groups or meetings where designated by the Chief HRMTP (e.g. HR Network Standing Committee on Field Duty Stations (Field Group) - Build networks and engage with counterparts in other UN agencies on the above matters and share experiences and best practices. STANDARD MINIMUM QUALIFICATIONS Education: Advanced university degree in Law, Human Resource Management, Public or Business Administration, International Relations, or similar relevant fields, or First University degree with additional years of related work experience or trainings/courses. Experience: Typically five years or more of postgraduate progressively responsible professional experience in Human Resources with an interest in international humanitarian development. Experience of managing small teams of staff with related areas of expertise. Languages: Fluency (level C) in oral and written English with an intermediate knowledge of another official UN language (Arabic, Chinese, French, Russian and Spanish) or Portuguese (one of WFP's working languages). OTHER SPECIFIC JOB REQUIREMENTS - Specific experience developing HR Policies, procedures and guidelines is required. Policy and legal experience within the UN system would be highly desirable. - Knowledge and understanding of the legal processes of the UN common system (including the tribunals) and/or International organizations; Sound theoretical understanding of HR concepts and principles with a broad knowledge of best practices, techniques and processes. - Knowledge of common business principles and processes and the ability to quickly assimilate UN/WFP specific processes and systems. - Good knowledge of the conditions of service for International civil servants as regulated by the ICSC is highly desirable. - Good communication skills with the ability to persuade, influence and adapt communication style to different situations and individuals; ability to draft complex and detailed policy documents and clear concise reports or rationale for human resources decisions. - tailored to different audiences are required. - Strong organizational skills with an ability to plan, anticipate requirements, problems and obstacles and an ability to juggle competing priorities successfully, and to work with tight deadlines. - Ability to establish priorities, and to plan, coordinate and monitor own work plan and those under his/her supervision. - Ability to lead, coach and motivate a team. - Ability to partner with a wide range of people at all levels and across different cultures and to act with credibility and diplomacy. - Ability to build and maintain effective work relationships with human resources counterparts, managers and staff within HQ/regional/country office. - Ability to work independently. TERMS AND CONDITIONS Non-Rotational Nature: mobility is and continues to be a core contractual requirement in WFP. This position is however classified as "non-rotational" which means the incumbent shall not be subject to the regular reassignment process unless the position is reclassified as rotational. WFP offers an attractive compensation and benefits package, including basic salary, post adjustment, relocation entitlement, travel and shipment allowances, 30 days' annual leave, home leave, an education grant for dependent children, pension plan and medical insurance. ________________________________________________________________________ This is how cinfo can support you in the application process for this specific position: - Before you apply for this position: Improve your application documents by registering for a Job Application Support. - When invited to the interview: Prepare for the interview by registering for a Job Application Support. This service is offered free of charge to Swiss nationals. Interested in a career with multilateral institutions? Read more: Working with the United Nations Working with International Financial Institutions For Swiss nationals ____________________________________________________________________________________

WFP seeks candidates of the highest integrity and professionalism who share our humanitarian principles. Selection of staff is made on a competitive basis, and we are committed to promoting diversity and gender balance. ABOUT WFP The United Nations World Food Programme is the world's largest humanitarian agency fighting hunger worldwide. The mission of WFP is to help the world achieve Zero Hunger in our lifetimes. Every day, WFP works worldwide to ensure that no child goes to bed hungry and that the poorest and most vulnerable, particularly women and children, can access the nutritious food they need. ORGANIZATIONAL CONTEXT The position is located in the Office of the Ombudsman and Mediation Services (HQ, Rome, Italy) and reports to the Senior Ombuds Officer and Mediator. Frequent travel to WFP Country and Field Offices is required. JOB PURPOSE This role will provide informal conflict resolution services to all employees, and assist in identifying systemic issues, trends and patterns, and facilitate change at the systemic level (policies, procedures, practices, structures, culture or attitude). KEY ACCOUNTABILITIES (not all-inclusive) - Provide a comprehensive range of ombudsman services to WFP employees while safeguarding and maintaining the principles of the International Ombudsman Association: confidentiality, neutrality, impartiality, informality, and independence. - Explore with employees and managers in confidential one-on-one meetings their options for addressing their workplace concerns - Provide coaching to address their issues autonomously, and guide them to adequate sources of information - When required and deemed appropriate, provide the following ombuds services: mediation, facilitation, shuttle diplomacy or other intervention. - Act as office case manager ensuring accurate and timely logging of all incoming cases, assign cases to Ombuds Officers and liaise with them on background and context; organize quarterly case reviews and visitor surveys. - Conduct regular official visits to WFP regional, country, and sub-offices to provide in-person conflict resolution services to employees, as well as outreach and training. - Work collaboratively with relevant actors in various offices to achieve informal resolution to work related problems raised by the parties. - Follow up with the parties to receive feedback and where needed or requested, to advise on further services or steps. - Contribute to collecting and interpreting data, and to the writing of the OBD annual report. - Contribute to the identification of both systemic issues encountered during informal conflict resolution, and recommendations for addressing them. - Identify lessons learned for feedback into the system through other avenues than the annual report. - Participate, as required, in corporate initiatives under WFP's cultural change process and the Comprehensive Action Plan (CAP); pro-actively contribute to the desired workplace changes; provide relevant input into related corporate policy initiatives and reviews. - Actively work towards the strengthening of the organization's system of internal justice. - Deliver outreach and learning activities on informal resolution and conflict management to support all employees to efficiently utilize services of the office of the Ombudsman and Mediation Services, and to acquire individual capacity to effectively deal with (potential) conflict. - Keep abreast of developments in the field of conflict resolution and within the Organization. - Contribute to developing state-of-the-art and client-oriented Ombudsman, Mediation and Alternative Dispute Resolution practices within OBD. - Take responsibility for an equitable and inclusive workplace which incorporates all dimensions of the WFP diversity and inclusion framework such as but not limited to racial equity, gender equality and disability inclusion. - Perform any other duties or special projects to support OBD in carrying out its functions, as assigned, including research in the field of conflict resolution and contributions to reports. STANDARD MINIMUM QUALIFICATIONS Education: Advanced University degree in social sciences, administration, human resources or other relevant field, or First University degree with additional years of relevant work experience and/or training/courses in alternative dispute resolution or conflict management. Experience: 8 years of relevant progressively responsible experience of which ideally, two years of relevant UN experience and 6 years in the field of international development, civil affairs, ethics, ombudsman, Staff Relations Management, Training or Coaching. Knowledge & Skills: - Conflict Resolution: Demonstrates in-depth knowledge of alternate dispute resolution mechanism, e.g. mediation, reconciliation, restorative practices. Demonstrates professional competence in conflict resolution, seeking fair and equitable solutions to and prevention of employment related problems. Demonstrates ability to creatively respond to problems and to mobilise, empower or enable other actors to respond where necessary. Able to assist in developing a deeper understanding of conflict prevention, conflict management and conflict resolution. - Analysis: Able to analyse a wide range of factors affecting conflict dynamics and to identify systemic issues (with regard to policies, procedures, practices, structure, culture or attitude) and to formulate clear recommendations for addressing those issues in order to facilitate change at the systemic level. - Communication: Able to create a safe setting in which visitors feel comfortable in being able to bring forward issues or concerns by demonstrating advanced listening skills and the ability to establish rapport and gain trust and respect; speaks and writes clearly and effectively tailors language, tone, style, and format to match the audience. - Outreach and Stakeholder Management: Understand the importance of outreach and is able to deliver oral presentation to various audiences; able to diplomatically handle sensitive information and cultivate productive relationships with target audience and stakeholders. Language: International Professional: Fluency (level C) in English language. Intermediate knowledge (level B) of a second official UN language: Arabic, Chinese, French, Russian, Spanish, and/or WFP's working language, Portuguese. TERMS AND CONDITIONS Non-Rotational Nature: mobility is and continues to be a core contractual requirement in WFP. This position is however classified as "non-rotational" which means the incumbent shall not be subject to the regular reassignment process unless the position is reclassified as rotational. WFP offers an attractive compensation and benefits package, including basic salary, post adjustment, relocation entitlement, travel and shipment allowances, 30 days' annual leave, home leave, an education grant for dependent children, pension plan and medical insurance. ________________________________________________________________________ This is how cinfo can support you in the application process for this specific position: - Before you apply for this position: Improve your application documents by registering for a Job Application Support. - When invited to the interview: Prepare for the interview by registering for a Job Application Support. This service is offered free of charge to Swiss nationals. Interested in a career with multilateral institutions? Read more: Working with the United Nations Working with International Financial Institutions For Swiss nationals ____________________________________________________________________________________

The United Nations World Food Programme is the world's largest humanitarian agency fighting hunger worldwide. The mission of WFP is to help the world achieve Zero Hunger in our lifetimes. Every day, WFP works worldwide to ensure that no child goes to bed hungry and that the poorest and most vulnerable, particularly women and children, can access the nutritious food they need. WFP's regional bureau for the Middle East and North Africa provides strategic guidance, policy/technical support, and oversight to WFP's operations in 14 countries: Algeria, Armenia, Egypt, Iran, Iraq, Jordan, Lebanon, Libya, Morocco, Palestine, Syria, Tunisia, Turkey and Yemen. The regional vision is to deliver on zero hunger and contribute to peace. Robust and reliable data analytics on food security, nutrition, vulnerability and emergency needs are fundamental in achieving this vision. JOB PURPOSE: This position is to provide leadership to a dedicated regional team of food security analysts and geographic information system (GIS) experts as well as technically overseeing and supporting country level vulnerability analysis and mapping efforts to ensure that the most reliable and up-to-date evidence is available at all times to inform WFP's portfolio of work. Responsibility will include leadership and strategic guidance in areas such as emergency needs assessments, food security monitoring, climate analysis, context analysis, beneficiary targeting, market analysis, nutrition assessments, cost effectiveness and operational efficiency. The Senior Vulnerability Analysis & Mapping Officer will work under the direct supervision of the regional Head of Programme. MAIN TASKS AND RESPONSIBILITIES: The Senior Vulnerability Analysis & Mapping Officer will be responsible for delivering quality analytics in the following key areas: Emergency need assessments - With the application of the latest technology and methods ensure that data and analysis on food assistance needs (who needs assistance, where, when and for how long) are available to WFP and partners at the right time to make key decisions for any required emergency response. - Ensure data readiness for the purpose of rapid emergency needs assessments to guide an initial emergency response. - Support country offices on the implementation and maintenance of WFP's Spatial Data Infrastructure (SDI) and maintain current systems. Work with VAM advisors at WFP HQ in Rome to improve and expand the SDI. - Support Country Office surge requirements for assessments, vulnerability analysis and mapping, including emergency situations. Economic and market analysis - Ensure robust market analysis across the region as early warning for economic shocks and to adequately inform transfer modality choices (food, cash, vouchers). - Contribute to the refinement of cost-efficiency analysis especially for national social protection programme support. - Undertake market-related field missions to support operations –emergency, recovery and rehabilitation, development and capacity building, with emphasis on cash-based interventions. Nutrition assessments - Initiate and guide state-of-the-art nutrition analyses such as Cost of Diet and cash/voucher expenditure patterns for recommendations for improved nutrition programming. Beneficiary targeting - Provide guidance and support to country offices on methodologies and procedures for beneficiary selection that minimize inclusion of non-eligible beneficiaries and exclusion of vulnerable and food insecure households and individuals. Vulnerability and climate change impact analysis - Collect, manage, prepare and analyse remotely sensed climatological data. This includes supporting the efforts by country offices to conduct a Consolidated Livelihoods Exercise for Analysing Resilience (CLEAR) and rolling out 3PA that consist of an Integrated Context Analysis and Seasonal Livelihoods planning. - Conduct urban specific analyses that provide detailed data and analysis on food security situation in urban contexts. Monitoring and evaluation systems: Lead the regional VAM function to support country office outcome monitoring and the M&E function to support country office process and output monitoring. Partnership and representation: Enhance WFP's leadership role in food security analysis by representing WFP in meetings with strategic partners, contributing to high-level technical discussions, exchanging knowledge and experience with other institutions and identifying areas of comparative advantage in both emergency and non-emergency settings. Effective staff management: Lead, motivate and manage a geographically dispersed team of technical staff, providing coaching and guidance to ensure appropriate career development and enable high performance. - Build relationships and collaborate closely across the programme team and with other divisions, regional bureaux and country offices as required. - Ensure that gender perspectives will be incorporated in all areas of assessment and analysis. The post-holder will be expected to perform other duties as required. SPECIFIC QUALIFICATION AND EXPERIENCE REQUIRED: Work experience & skills - Minimum of 11 years of relevant professional work experience in international development and/or humanitarian work, at least 4 of which in an international organisation within food security related domain(s) - Experience in managing complex activities in a humanitarian as well as in development context. - Proven knowledge and ability to comprehend complex sets of data and generate analyses. Economic and market analysis as well as focus on food security/nutrition domain considered to be an added-value - Expertise in international financial institutions, including previous work experience, is an asset. - Experience in the design and implementation of new policies, processes, and vulnerability analysis systems to improve efficiency and effectiveness of assessment efforts. - Experience in creating and cultivating a broad range of relationships with key stakeholders including NGOs, national authorities, UN agencies, donors and academia. - Demonstrated ability to lead and build multi-functional and cross-geography teams and to collaborate with others to achieve collective results. - Ability to deliver results through efficient planning and organisation and by enabling more junior colleagues to excel. - Proven ability to develop quality reports and analysis. - Experience in the Middle East and/or North Africa is preferable. STANDARD MINIMUM ACADEMIC QUALIFICATIONS: Education: Advanced University degree in Economics or First University degree with additional years of related work experience and/or training/courses. Language: - Fluency (level C) in English language. - Intermediate knowledge (level B) of a second official UN language: Arabic, Chinese, French, Russian, Spanish, and/or Portuguese (a WFP working language). Arabic is an advantage TERMS AND CONDITIONS International Professional positions are open to all nationalities. The selected candidate will be employed on a fixed-term contract with a probationary period of one year. Mobility is and continues to be a core contractual requirement in WFP. This position is based in Khartoum, Sudan, and would require the incumbent to relocate. After completing this assignment, you will be expected to apply internally for other assignments in WFP. WFP offers an attractive compensation and benefits package including basic salary, post adjustment, relocation entitlement, travel and shipment allowances, 30 days' annual leave, home leave, an education grant for dependent children, a pension plan, and medical insurance. For more details, please visit icsc.un.org. ________________________________________________________________________ This is how cinfo can support you in the application process for this specific position: - Before you apply for this position: Improve your application documents by registering for a Job Application Support. - When invited to the interview: Prepare for the interview by registering for a Job Application Support. This service is offered free of charge to Swiss nationals. Interested in a career with multilateral institutions? Read more: Working with the United Nations Working with International Financial Institutions For Swiss nationals ____________________________________________________________________________________

Customer Service Representative JOB DESCRIPTION Job Purpose The CSR is directly interfacing the Customer after the delivery of the product. He/She is the initial point of contact for any operative issue, answering Customerâ€(TM)s questions and providing technical assistance. At any Customer request, the CSR initiates and/or implements corrective actions as needed, in a timely manner, in order to ensure that an excellent standard of service and a high level of Customer satisfaction is achieved and maintained. He/She is responsible to monitor and coordinate the support internal activities so they are rightly addressed, acting as a liaison figure among the hubs. CSR specific duties may vary according to the different type of contract/service provided to the Customer, anyway the key responsibilities al listed hereinafter. Organisation Key Responsibilities - Ensure the reliability of the training device. - Receive, process and verify the accuracy of the Customer reports (issues) and requests through the organization internal mainframe systems (e.g. Support WebPortal). - Plan and hold â€~On-siteâ€(TM) intervention, whether can be aimed to monitor the system status or to carry out maintenance operations. - Schedule and hold periodic meetings with the Customer (involving other areas) in order to gather feedback on the provided services and products and to assure the Customer needs are fulfilled. - Evaluate the priority of important and urgent tasks. - Produce, update and validate documents such as Technical Manuals, periodic reports and summaries. - Review the Customer and Service requirements for the support solutions. - Provide Training Courses and Rollout sessions to Customer personnel (e.g. instructor pilots, technicians) to properly operate and maintain the system after the handover. - Evaluates the project risks in order to carry out all the actions to mitigate the impacts. - Participate and provide expertise to improve the design development of new products, to increase the reliability and maintainability to better meet the Customer needs and expectations. - Evaluate the initial Spare Parts stock and review any possible changes in terms of amount and items according to the obsolescence status and/or other training requirements.

Important and innovative company, leading manufacturer of high precision plastic parts and gears, is looking for ERP SPECIALIST rif. 51439-BG The ERP Specialist’s role is to provide IQMS application support in logistics, operations and finance accounting. This includes analysing the business processes, providing recommendations for functionality enhancements and implementing the needed solutions for the end users. Reporting to the group IT management based in Switzerland, you will have to support the companies worldwide, in the following areas: • Leading application functionality in logistics, operations and finance modules of the global IQMS ERP system • Testing, patch testing, and provide recommendations for functionality enhancement. Working with software vendor to implement enhancements. • Working with all departments to develop a thorough understanding of the business processes and business requirements in order to facilitate the implementation of the IQMS ERP system and other related applications. • Developing and updating important documentation including business process flows, requirements documents, functional and technical design documents, test cases, and user training materials. • Modifying existing forms and reports and building new forms and reports as required by users, based on SAP® Crystal Reports reporting tool. • Developing and supporting the EDI solutions. Are required: 5+ years related experience in an ERP application support function or as an ERP power user in a manufacturing company; Bachelor Science degree in Computers Science, Engineering or an equivalent education; Fluency in English and Italian, speaking and writing; open to travel to Europe, US and Asia.

HRC Group è la prima Business Community HR Italiana che vanta un Network di oltre 400 Aziende associate e più di 8.000 contatti HR. HRC Recruiting & Talent Acquisition è la Business Unit di HRC Group dedicata alla selezione alla valutazione delle risorse, concepita per offrire alle aziende vicine alla Community un servizio tailor made di altissimo livello e fondata sulla posizione strategicamente privilegiata del Network HRC a livello nazionale e internazionale. HR Learning & Development Associate: Our client is an important player in agribusiness industry based in Chieti Area. We are looking for a HR Learning & Development Associate for a fixed term contract. The candidate will be part of Global Legal & HR Department and he/she will guarantee the consistency of Learning and Development projects with the Group values, strategy and targets.  Main responsibilities: The training planning cycle management and planning roll out in foreign countries; The potential evaluation and talent management; Support to the organizational changes and update of organizational tools such as Job description and Org chart; Career Paths revision and succession planning; Performance Management System development and maintenance as well as support to the Management; Contribution in HR System implementation;   Support in the definition of the budget proposal; Develop and deliver reports, proposals, requirements documentation, and presentations. The ideal candidate should have: Degree in Economics, Law, Liberal Arts; At least 4-5 year experience in international companies as HR Generalist / Specialist or in consultancy firm with a focus on learning and development; Fluency in English; Excellent knowledge of MSOffice; Authority; Relationship and communication skills; Accuracy and planning skills; Problem solving. Contract: Fixed term contract Location: Chieti Area

LA RISORSA UMANA.IT SRL Divisione Recruitment ricerca Si cerca per azienda del settore metalmeccanico un SYSTEM NETWORK ENGINEER Il candidato si occuperà delle seguenti attività: - Support in Supplier selection for devices (Panels, Valves) - Design of Vehicle Network Architectures - Define of ECUs interfaces - Collaborate with system engineers and suppliers to agree the sytem requirements - Support on Defects resolution - Create CANoe/CANalyzer configuration/simulation in order to support preliminary test during product developement phases - Create Databases, with CANdb++ Admin Si richiede: -laurea in ingegneria biomedica -pregressa esperienza nel ruolo -buona conoscenza della lingua inglese Sede di Lavoro: Mirandola Autorizzazione Min. e Iscrizione Albo Agenzie per il Lavoro Prot. 0004 del 22/01/2018-Sez.1 Somministrazione di tipo generalista. Il presente annuncio è rivolto ad entrambi i sessi, ai sensi delle leggi 903/77 e 125/91, e a persone di tutte le età e tutte le nazionalità, ai sensi dei decreti legislativi 215/03 e 216/03. I candidati sono invitati ad Inviare il proprio CV e a leggere sul sito www.larisorsaumana.it l’informativa sulla Privacy (GDPR 679/2016).

WFP seeks candidates of the highest integrity and professionalism who share our humanitarian principles. Selection of staff is made on a competitive basis, and we are committed to promoting diversity and gender balance. ABOUT WFP The United Nations World Food Programme is the world's largest humanitarian agency fighting hunger worldwide. The mission of WFP is to help the world achieve Zero Hunger in our lifetimes. Every day, WFP works worldwide to ensure that no child goes to bed hungry and that the poorest and most vulnerable, particularly women and children, can access the nutritious food they need. ORGANIZATIONAL CONTEXT The Ethics Office was created to assist the Executive Director in nurturing a culture of ethics and accountability. The overarching objective is to enable employees to observe and perform their functions with the highest standards of integrity, as required by the UN Charter, the Standards of Conduct for the International Civil Service, the WFP Code of Conduct and other issuances and practices. The Director of the Ethics Office reports directly to the Executive Director and is also a member of the Oversight and Policy Committee (OPC) in an advisory capacity. The Ethics Office is an independent and formal office. KEY ACCOUNTABILITIES (not all-inclusive) - Formulate, review and disseminate policies, standard-setting, training, and guidance related to all ethical issues (e.g. conflicts of interest, outside activities, gifts, honours and decorations, political engagement, financial disclosure, whistleblower retaliation, and independence) in coordination with relevant units of WFP, as appropriate, as well as the Ethics Panel of the United Nations, in order to ensure a uniform and consistent application of ethics-related issues within the United Nations system - Provide guidance to management and advocate for the incorporation of ethical standards into the organizational policies, practices, and operations - Raise staff awareness within the Programme on ethical standards and expected behaviour in cooperation with relevant units of WFP and develop mandatory and non-mandatory ethical training programs (initial and refresher) and workshops for all staff - Provide management and employees with confidential advice and guidance regarding ethical behaviour and standards - Administer the Whistleblower Protection Policy to enable employees to report misconduct and cooperate with duly authorized audits, investigations and proactive integrity reviews (PIRs) without being subject to retaliation - Administer the Annual Conflicts of Interest and Financial Disclosure Programme (ADP), as an annual, mandatory disclosure programme to identify, mitigate and address actual, perceived and potential conflicts of interest - Issue an annual report, through the Executive Director, to WFP's Executive Board - Participate regularly in the work of the Ethics Panel of the United Nations and the Ethics Network for Multilateral Organizations; Collaborate with other UN agency's Ethics functions - Provide effective leadership to the unit to ensure the continued development and coaching of a cohesive and high performing team. - Take responsibility for incorporating gender perspectives in all areas of work, to ensure equal participation of women and men - PSEA activities may be added pending JIU review on the Ethics function and management decision. QUALIFICATIONS AND EXPERIENCE REQUIRED Education: - Advanced university degree in Ethics and Compliance, or advanced university degree in Law, Social Sciences, Public Policy, Business Administration or Human Resources Management, with emphasis on courses covering corporate compliance, business ethics, or corporate social responsibility/sustainability. Experience: - Proven track record (at least 13 years) of postgraduate progressively responsible professional experience in the areas of ethics and related fields, such as design of ethical standards, ethics and compliance programmes, conduct and discipline programmes, accountability and compliance frameworks, and/or financial disclosure policies - Experience working in developing countries would be an asset - Experience in change management - Strong knowledge of UN system, international organizations, or public service sector ethical policies, rules, regulations and procedures is highly desirable. Competencies: - Demonstrated ability to communicate effectively on highly sensitive issues with staff and managers at all levels, with particular emphasis on developing trust and demonstrating fairness - Proven conceptual, analytical and evaluative skills; and an ability to conduct independent research and analysis - Experience and demonstrated sensitivity in working with - cross-cultural aspects of human relations and the ability to influence appropriately - Strong sense of impartiality and objectivity - Ability to work in a complex, decentralized organization - Knowledge of current industry best practices relating to corporate ethics and business conduct/practice would be an asset - Ability to manage, coach and motivate diverse teams and deliver effectively through others to achieve results. Language: - Fluency (level C) in English language - Intermediate knowledge (level B) of a second official UN language: Arabic, Chinese, French, Russian, Spanish, and/or Portuguese (a WFP working language) TERMS AND CONDITIONS The Director of the Ethics Office's tenure will be for a four-year term, renewable once, without the possibility of further employment within WFP at the end of the term. WFP offers an attractive compensation and benefits package, including basic salary, post adjustment, relocation entitlement, travel and shipment allowances, 30 days' annual leave, home leave, an education grant for dependent children, pension plan and medical insurance. ________________________________________________________________________ This is how cinfo can support you in the application process for this specific position: - Before you apply for this position: Improve your application documents by registering for a Job Application Support. - When invited to the interview: Prepare for the interview by registering for a Job Application Support. This service is offered free of charge to Swiss nationals. Interested in a career with multilateral institutions? Read more: Working with the United Nations Working with International Financial Institutions For Swiss nationals ____________________________________________________________________________________

Under the overall supervision of the UNOPS Senior Programme Manager, the incumbent works under the direct guidance of the Chief of the APMU (SGITT)(Project Manager) at the UNGSC Brindisi, Italy and is responsible for following duties: 1. Function / Expected Results Improvement of ICT Materials and Services master data records (PIDs) Ongoing review of existing Product IDs (PIDs) used in HQ and Local System Contracts to identify and rectify errors. Liaise with subject matter experts and category managers for review of new and existing system contracts to keep them aligned with the established policies and guidelines. Central point of contact, for field operations, in identifying appropriate PIDs to be used during sourcing or inventory data cleansing. Provide guidance on the use of set type assets (system assets) according to Operational and Financial policies and standards. Provide expertise on the fulfillment of forms to be submitted for the creation of new Material and Service Master Records. Analyse the cross-functional use of material and service master records within field operations and highlight opportunities as identified. Provide proposals for resolution of issues detected in the use of PIDs highlighting risks and impact of implementation. 2. Function / Expected Results ICT Materials and Service Management Reporting Create and maintain reports for Demand and Source Planning of ICT Materials and Services. Generate ad-hoc reports for ICT Category Managers, Internal and External Auditors. Central point of contact for the provision of authoritative data on ICT Materials and Services. 3. Function / Expected Results ICT Technical Clearances Provide technical clearance for the purchase of materials and services in accordance with the approved standards and strategies. Provide sourcing options: through existing inventories; existing contracts; new acquisition. Impact of the results: Works with minimal amount of supervision; independently provides accurate deliverables in the areas of ICT Materials and Services master data records (PIDs), ICT Materials and Service Management Reporting, and ICT Technical Clearances. Education: Advanced university degree (Master's degree or equivalent) in ICT, Business Administration, Finance or related field is required. A first-level university degree in combination with an additional two (2) years qualifying experience may be accepted in lieu of the advanced university degree. Experience: Required: Minimum of 5 years of progressively responsible professional experience in an international/ multicultural organization in the field of ICT project or contract management, ICT budget and finance, ICT administration or other related fields is required. Knowledge of MS Office is required. Desirable: Knowledge of MS Project or equivalent tool is desirable. Knowledge of the (former) Department of Field Support, Department of Operational Support, UN systems, applications and Staff Regulations and Financial Rules is desirable Language Requirements: English and French are the working languages of the UN Secretariat. For this job opening, fluency in English (both oral and written) is required; Knowledge of another UN official language is desirable. Certificate: Certification in Project Management PRINCE2 (Foundation/Practitioner) and/or PMP frameworks is an asset. All application must be received through UNOPS recruitment portal before 09 May 2019: https://jobs.unops.org/Pages/ViewVacancy/VADetails.aspx?id=17781#3

David Kennedy Recruitment are proud to be hiring for one of Europe’s fastest growing BPO’s for their expanding office in Debrecen Hungary. Responsibilities • To provide 1st line technical support; answering support queries via phone and email • To maintain a high degree of customer service for all support queries and adhere to allservice management principles • To take ownership of user tickets or problems and be proactive when dealing with user issues • To log all calls/chats/email in the ticket logging system and document all actions performed related to the ticket. • Respond to enquiries from clients and help them resolve their hardware or software problems • Continuously monitor incoming customer contacts including those made by any of the media available to transcosmos's customers • Continuously monitor outstanding calls or tickets and ensure that provision is made in case of your absence • Support users in the use of computer equipment by providing necessary training and advice • To allocate more complex calls to the relevant IT Support team member. Skills needed • Fluent Italian or German & English (knowledge in Spanish is a plus) • Good technical troubleshooting skills. • Excellent customer service skills. • Excellent communication skills (both written and oral), with the ability to communicate professionally and confidently at all levels. • Experience of using tickets logging systems. • Strong knowledge of Microsoft based operating systems and peripherals - such as desktop and network printers/copiers. • Experience with using and troubleshooting Microsoft Outlook within a network environment (permissions, calendar sharing, and delegation) • Experience with using and troubleshooting Microsoft Office with emphasis on MS Word, MS Excel and MS PowerPoint at least to version of Office 2010. • Good understanding of PC hardware set-up and configuration. Additional information On top of your base salary, the employer offers an exceptional cafeteria, SZEP Card, vouchers for sports events, public transport contribution and many others. For more info get in touch with me today!

For an estimated Customer, a multinational company worldwide leader in Logistics we are searching for a: Logistics Senior Engineer Mission Reporting to the COO, become a warehouse process expert and WMS super user during the implementation of recently acquired warehouse operations for Consumer Electronics. Key Responsibilities - support and guide Logistics Service Provider on the processes, systems and management of the operations; - be system and process owner and continuously optimize warehouse utilization and efficient routing; - support implementation setup and configuration of WMS; - become the linking pin between LSP and the central management team in Milan regarding daily operations; - coordinate warehouse, analyse process and suggest system changes for new commercial propositions; - be involved in KPI monitoring and analysis, and weekly operations review sessions with LSP; - coordinate communication and activities between central management team and LSP. Requirements - Bachelor's or Master's degree in Logistics Engineering or Business Administration; - 5+ years' experience in the same role; - significant experience in warehouse processes and WMS systems; - hands-on mentality, eager to take initiative and new opportunities; - conceptual and analytical thinker with the perseverance to achieve targets; - fluent in English (written and spoken); - Good MS Office skills; - open to other cultures and social. Place of work: Lodi area The Company is offering attractive conditions and a pleasant working environment.

Leader in hydraulic screw and high pressure pumps with innovative proprietary technology. Established in 1978, Settima has a long-standing tradition as manufacturer of hydraulic screw pumps for industrial applications. With 15 international patents, Settima is also the inventor of the no noise high pressure Continuum® helical rotor pump, a proprietary technology which is a game changer both in industrial and mobile applications. The market segments where Settima operates are: industrial equipment, power generation, marine, oil & gas and mobile. The company is situated in the northern part of Italy, with HQ and 3 Production Sites in the Piacenza Area, operations in Asia & USA as well. For the European Sales team we are selecting a young SALES ENGINEER EUROPE – DACH Area German and English Speaking The Candidate will be reporting hierarchically to the Sales Manager Europe. He/She will also have frequent functional interactions with the following functions: • Customer Service team for quotations and orders processing • Sales Support Engineers for the development of specific projects • R&D for new products and applications. The candidate will be part of Settima’s international Sales Team. Her/his primary role and responsibility will be to develop the Company’s sales to the German and other DACH industrial companies in the hydraulic market. She/he will be responsible for the following: • develop the sales of the Company • deal with and manage customers like system producers / integrators and OEM’s • sales budget by market segments, product lines and area of responsibility; • develop and expand relationships with existing Customers; • scout new application opportunities and Customers; • build and manage Client relationships, including contract negotiations; • work as part of the global key accounts sales team to support local key accounts; • report, track and follow-up on contacts and projects using the company support tools; • attend business-specific fairs and exhibitions; • propose and implement market development activities in collaboration with the marketing department; • deal with the technical department for the development of new products and customized solutions. SKILLS Technical competence combined with commercial experience within the field of industrial equipment and installations, preferably hydraulic market; a technical education as engineer. Very fluent German language and English spoken/written at professional proficiency level. Track record in dealing with German and/or other DACH markets is preferential. The candidate we like to meet is experienced and conclusive in negotiations, motivated by success and good results, which she/he achieves through strong team spirit, targeted and committed work and attention to details. Willingness to travel in order to visit existing and potential Customers. Very good knowledge of Office Package and flexible minded, a good communicator and time manager. Company Head Quarter: Piacenza Area Italy INFORMAZIONI PER SEGNALARE LA SUA CANDIDATURA Si prega di creare o aggiornare il Suo Profilo K&P allegando CV aggiornato (possibilmente con foto) e breve Lettera di Presentazione indicando il riferimento “Rif. 181/18 SEE”. Il Profilo K&P è il documento che ci autorizza alla gestione dei dati oltre a permettere una conoscenza piu completa della candidatura. In una prima fase è possibile inviare mail a risorse@kpconsulting.it, successivamente è obbligatorio, completare i dati on line sul sito www.kpconsulting.it. La selezione ha carattere di urgenza, le candidature maggiormente in linea con il profilo ideale saranno contattate entro 2 settimane. Per eventuali ulteriori informazioni, siamo disponibili al Tel. 0522 512067. Si chiede di esplicitare l'autorizzazione al trattamento dei dati personali (D.Lgs196/03). K&P Consulting Srl, iscritta all'Albo delle Agenzie per il Lavoro, Prot. n° 39/0002041, invita i candidati ambosessi (L. 903/77) a leggere l'Infomativa sulla Privacy (art. 13 D.Lgs. 196/2003) sul sito www.kpconsulting.it

Leader in hydraulic screw and high pressure pumps with innovative proprietary technology. Established in 1978, Settima has a long-standing tradition as manufacturer of hydraulic screw pumps for industrial applications. With 15 international patents, Settima is also the inventor of the no noise high pressure Continuum® helical rotor pump, a proprietary technology which is a game changer both in industrial and mobile applications. The market segments where Settima operates are: industrial equipment, power generation, marine, oil & gas and mobile. The company is situated in the northern part of Italy, with HQ and 3 Production Sites in the Piacenza Area, operations in Asia & USA as well. For the European Sales team we are selecting a SALES ENGINEER EUROPE – DACH Area The Candidate will be reporting hierarchically to the Sales Manager Europe. He/She will also have frequent functional interactions with the following functions: • Customer Service team for quotations and orders processing • Sales Support Engineers for the development of specific projects • R&D for new products and applications. The candidate will be part of Settima’s international Sales Team. Her/his primary role and responsibility will be to develop the Company’s sales to the German and other DACH industrial companies in the hydraulic market. She/he will be responsible for the following: • develop the sales of the Company • deal with and manage customers like system producers / integrators and OEM’s • sales budget by market segments, product lines and area of responsibility; • develop and expand relationships with existing Customers; • scout new application opportunities and Customers; • build and manage Client relationships, including contract negotiations; • work as part of the global key accounts sales team to support local key accounts; • report, track and follow-up on contacts and projects using the company support tools; • attend business-specific fairs and exhibitions; • propose and implement market development activities in collaboration with the marketing department; • deal with the technical department for the development of new products and customized solutions. SKILLS Technical competence combined with commercial experience within the field of industrial equipment and installations, preferably hydraulic market; a technical education as engineer. Fluent in English and possibly German, spoken/written at professional level. Track record in dealing with German and/or other DACH markets is preferential. The candidate we like to meet is experienced and conclusive in negotiations, motivated by success and good results, which she/he achieves through strong team spirit, targeted and committed work and attention to details. Willingness to travel in order to visit existing and potential Customers. Very good knowledge of Office Package and flexible minded, a good communicator and time manager. Company Head Quarter: Piacenza Area Italy INFORMAZIONI PER SEGNALARE LA SUA CANDIDATURA Importante** In una prima fase si prega di inviare mail direttamente a risorse@kpconsulting.it, successivamente è obbligatorio, completare i dati on line sul sito www.kpconsulting.it, creando il Suo Profilo K&P allegando CV aggiornato (possibilmente con foto) e breve Lettera di Presentazione indicando il riferimento “Rif. 181/18 SEE”. Il Profilo K&P è il documento che ci autorizza alla gestione dei dati oltre a permettere una conoscenza più completa della candidatura. La selezione ha carattere di urgenza, le candidature maggiormente in linea con il profilo ideale saranno contattate entro 2 settimane. Si chiede di esplicitare l'autorizzazione al trattamento dei dati personali (D.Lgs196/03). K&P Consulting Srl, iscritta all'Albo delle Agenzie per il Lavoro, Prot. n° 39/0002041, invita i candidati ambosessi (L. 903/77) a leggere l'Infomativa sulla Privacy (art. 13 D.Lgs. 196/2003) sul sito www.kpconsulting.it

Responsible for the implementation of the company H&S target zero objectives and program.Responsible for all OHS efforts. These efforts include definition, application and supervision of policies and procedures, and OHS metrics reporting (monthly and annual consolidation and analysis).Provide significant OHS support and execution for global integration-related initiatives.Work effectively across the full range of OHS disciplines and be able to work with the business management team and senior colleagues.Be confident in representing the Company/Sites with regulatory and industry bodies, the wider community and the corporate organization.Influencing & motivating personnel on Safety matters at all levels of the organization, with the ability to take a stand on the critical safety issues.Develop and conduct occupational safety training for various workgroups, including evaluation and modification of programs to meet local legislative requirementsPlan, design, develop, implement, and evaluate occupational safety events.Provide guidance to site personnel with safety briefings and toolbox talks. Ensure that all OHS communications and alerts are translated into Italian for dissemination.Be the Super user on Intelex OHS system.Support Incident recording and reporting.Provide Incident investigation support.Lead internal audits program and execution and participate in cross-audits.To be the custodian of OHS documentation ensuring document storage and version control for policies and procedures are effective.Coordinate and participate in inspections, investigations, and occupational safety activities with sites.Collate and review the balanced scorecard data, identifying the needs for new or modified occupational safety programs.Identify opportunities for improvements in tracking and reporting procedures.Lead and/or participate on teams with safety, technical, management, and other functional teams representing the OHS function as required. Great job opportunity - Energy sector Milano Must possess required knowledge, skills, abilities and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed:In depth, up-to-date knowledge of relevant H&S regulations and legislation applicable in ItalyKnowledge of power plant processes with relevant experience in a high hazard utilities environmentMinimum 3 years of experience in OHS managing role, developed preferably at power sector.Be an experienced manager of people in both direct and indirect situations with excellent delegation and team leading skills.Leadership ability and strong management skills.Technical excellence.Organizational skills, particularly in terms of planning, budget development and tracking. Excellent communication (written, verbal and presentational situations) and personnel motivation skills.Professionalism and reliability.Ability to travel. Languages:Fluent Italian & English Travel requirementsWillingness and ability to travel independently to all worksites as needed.Travel expected in the range of 30% to 40%. Our client have a global teams applies our best-in-class technical and management expertise in traditional and innovative technologies to energize local economies and communities around the world.This job offers an excellent opportunity to work in partnership with the business on a range of interesting and challenging initiatives, and to propose and to implement new areas of development.

Main Job Tasks and ResponsibilitiesLeads the statistical analysis of a clinical study in compliance with the analysis plan and protocol Provides high quality statistical support direct to our clients whilst managing projects Provides statistical and methodological input for sample size calculation and protocol development Develops a detailed statistical analysis plan and related mock shells Performs quality control and senior review of the tables, listings, figures, datasets, inferential analysis and statistical text Leads Data Review Meetings Writes statistical reports and/or sections for the integrated study report, reviews the draft study report, and ensures that all data presented is correct Responsible for project scope, efficiencies, milestones and budgets and completing work according to CRO SOPs Expert person, central reviewer of ADaM datasets, deliverables and processes, keeping abreast with all regulatory developments within CDISC Contribute to the development, implementation and maintenance of the quality system and suggests process improvements Assists in providing input into RFPs and bid defense meetings BiostatisticoCRO internazionaleEducation and ExperienceAdvanced Degree in sciences, with substantial statistics component At least eight years of experience as a statistician in life science/pharmaceutical/CRO environment Proven organizational and problem solving/decision making skills Expert knowledge of the applicable regulatory guidance Proficient in SAS software Proficient in Microsoft Office (e.g. Word, Excel, Outlook) Fluent in English and local language(s) Good communication skills Advantageous, project management and leadership skills An international, full service CRO, is looking for an experienced Statistician to join our team in Europe. We are looking for an experienced statistician to support our growing team of statisticians and programmers. You will work on varied therapeutic areas, be given the opportunity to work on a group of studies for a single client (leading to increasing responsibility and implementing efficiencies), providing analysis and expertise and as a key study team member you will have direct contact with our clients. There will also be opportunities to support the Management Team in organising and executing the departmental process initiatives and may also be the opportunity to act as the Project Lead Statistician on groups of customer studies. Additional, you may also have the opportunity to train and develop less experienced Statisticians and Programmers. Ottima opportunità di carriera.

In partnership with the company's CIO and senior management team, you will responsible to enhance Trendy's technology capacity/solution and service on the company's existing strong retail business and brand equity of Trendy and to ensure the planning, development, implementation and transformation of IT infrastructure, enterprise system, IT best support and deliverable that link with business needs and growth.Support the company IT strategy, provide technological guidance within an organisation, be capable to envision & influence business & technology, change to use technology as enabler for advancing quality, effectiveness, convenience & efficiency.Work closely the Chief Digital Officer to establish the best strategy to approach the digital transformation and the omnichannel strategy of the Group.Cross fertilisation will be a key to set a new vision and a cross functional approach with all the divisions and business units of the company.You will identify opportunities and risks for business, including identification of technology trends, opportunities for innovation, and assessment of marketplace obstacles and technical hurdles to the business success.You will establish and supervise the software development process, setting short-term and long-term objectives and assessing progress as defined by the selected software development methodology.Direct development and execution of an enterprise-wide information security plan that protects the confidentiality, integrity, and availability of the company's data and servers.Direct development and execution of an enterprise-wide disaster recovery and business continuity plan. Aligning the IT strategy with the overall business strategy of the organisation, you will manage the day-to-day operations of the information technology department, ensure IT operations, implementation, restructuring, innovation and service link with the needs from the various units of an organisation (such as accounting departments, risk management, HR, design, marketing, digital, retail operation, e-commerce, BUs and so on). Ensure that IT infrastructure and digital assets are working efficiently and effectively as well as technology standards and best practices are maintained across the organisation. You will maintain up-to-date knowledge of technology standards, industry trends, emerging technologies, and software development best practices and share knowledge, mentor, and educate the management, staffs, partners, customers, and stakeholders with regard to the company's technological vision, opportunities, and challenges. Collaborate with the appropriate departments to assess and recommend technologies that support company organisational needs. Ensure company technical problems are resolved in a timely and cost-effective manner. Develop, track, and control the development and deployment annual operating and capital budgets for purchasing, staffing, and operations. Temporary Omnichannel Project Challenging IT Transformation Program University degree or above in the field of engineering, computer science, information technology.A Master/PHD or MBA degree is preferred.A minimum of 10 years related working experience with at least 5 years in IT/ CIO position or a similar managerial role.Deep knowledge and substantial experience of designing/developing IT systems and planning IT implementation, project management in a leading sizeable Multinational companies.Proven leadership ability. Strategic thinking combined with strong capability in execution. A temporary manager with a specific focus on the business, someone able to convey a vision, with strategy and management skills and diplomatic approach. Monitoring in which way the ICT/Digital is impacting the company, in terms of sales, internal mood and brand awareness. Ability to set and manage priorities judiciously. Self-motivated and directed as well as service orientation mind-set. Superior analytical, evaluative, and problem-solving abilities. Excellent interpersonal skills, with the ability to motivate in a team-oriented, collaborative environment. Excellent written and oral communication skills.Fluency in Italian and English is required. Our client is a leading International retail group. Great career opportunity within multinational environment.

Main Responsibilities:Analysis and design of enterprise applications solutions;Provide solid knowledge and skill about integration of applications; Liaise with business analysts and business leads to ensure the solution design meets requirements;Liaise with client Technical Teams to understand how solution fits into wider client Technical Landscape;Write and develop technical design specifications and solution documents;Ensure that developed or modified application components are aligned with the business, architecture and solution performance goals;Guide and support team members in defining structured practices in both the development and release phases;Promote and adopt the use of best practices and new methodologies;Technical point of contact for client architects;Escalation point for technical questions;Oversight of technical approach;Responsibility for overall project technical delivery;Technical feasibility support during pre-sales phases. International Hi Tech OrganisationFast Career ProgressionThe Ideal Candidate:A self-starter with an ability to work with deadlines in a fast-paced environment;Experience with Java (or other OOP), HTML, SQL or Oracle technologies are required;Understanding of system integration, web services, etc;Excellent written and oral communications skills;Strong analytical skills;Experience in all aspects of software project life cycles from requirements gathering, through design, development and implementation;Experience with Agile development methodologies is preferable;Experience with Atlassian tool suite (Jira, Confluence) is a plus;Ability to work on own initiative and as part of a team;Experience with AWS cloud native applications using Elasticsearch, Lambdas, CloudFront, ELB, Route53, RDS, etc. across multiple regions is a plus.;B2 (upper intermediate) English level is mandatory;Spanish or Portuguese is a plus. EDUCATION:Bachelor's Degree in Computer Science, Information Systems or the equivalent combination of education, training, or work experience. International Leading Organisation in customer communication management (CCM) solutions. They support the customer experience with innovative technologies to ensure the best client engagement.Great Career Opportunity.Salario da 35.000 €/anno a 42.000 €/anno

Ricercamy.com, the new recruiting company founded with the aim to rewrite the standards of the sector in Italy, is seeking a: CUSTOMER SERVICE SPECIALIST Our client, Getinge Italia, a company operating in the medtech sector, has commissioned us to research a figure of CUSTOMER SERVICE SPECIALIST. Job Purpose: the CSS is the Customer reference point being responsible for order management – from incoming order to the invoicing – ensuring satisfaction through timely product delivery. Key Duties and responsibilities: Order management in the ERP system. Sending of purchase orders to vendors (intercompany or third parties) Delivery time monitoring interacting with vendors (by e mail, calls) Monitoring and managing deliveries to the customer. Sales orders invoices creation and support in solving e-invoicing issues. Support to finance department for solving issues linked to purchase orders and sales orders. Support to the Customer Service Manager for the monthly Net Sales forecast. Manage any product return process following the reverse process from customer to the warehouse. Skills: Strong phone contact handling skills and active listening Familiar with CRM systems Customer orientation and ability to adapt/respond to different types of characters Ability to multi-task, prioritize and manage time effectively Adaptability Ability to Work Under Pressure Positive Attitude Languages: Native Italian speaker and fluent in English. Temporary contract is offered. The position is open to both men and women (L. 903/77 e L. 125/91). “Ricercamy Srl is in possession of open-ended ministerial authorization n°39/0000225 granted by the Ministry of Labor and of PS in accordance with D. Lgs. 276/03”

Ricercamy.com, the new recruiting company founded with the aim to rewrite the standards of the sector in Italy, is seeking a: CUSTOMER SERVICE SPECIALIST Our client, Getinge Italia, a company operating in the medtech sector, has commissioned us to research a figure of CUSTOMER SERVICE SPECIALIST. Job Purpose: the CSS is the Customer reference point being responsible for order management – from incoming order to invoicing – ensuring satisfaction through timely product delivery. Key Duties and responsibilities: Order management in the ERP system (SAP) Knowledge of goods handling systems (MB51, MB04, MMBE) Sending of purchase orders to vendors (intercompany or third parties) Delivery time monitoring interacting with vendors (by e mail, calls) Monitoring and managing deliveries to the customer. Sales orders invoices creation and support in solving e-invoicing issues. Support to finance department for solving issues linked to purchase orders and sales orders. Support to the Customer Service Manager for the monthly Net Sales forecast. Manage any product return process following the reverse process from customer to the warehouse. Skills: Excellent knowledge of SAP Good english, written and spoken Strong phone contact handling skills and active listening Familiar with CRM systems Customer orientation and ability to adapt/respond to different types of characters Ability to multi-task, prioritize and manage time effectively Adaptability Ability to Work Under Pressure Positive Attitude Languages: Native Italian speaker and fluent in English. Temporary contract is offered. The position is open to both men and women (L. 903/77 e L. 125/91). “Ricercamy Srl is in possession of open-ended ministerial authorization n°39/0000225 granted by the Ministry of Labor and of PS in accordance with D. Lgs. 276/03”