Members appropriate service

Hosco Night Room Service Chef de Rang Our jobs arent just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique ? with food and drinks on the side. Our Night room service chef de rang take the initiative and deliver a wide range of services to make sure that guests enjoy their meal. Whether setting tables, communicating with the kitchen, interacting and serving guests, or cleaning work areas and supplies, the Guest Service Expert makes transactions feel like part of the experience. No matter what position you are in, there are a few things that are critical to success ? creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. The Night room service chef de rang will be on their feet and moving around (stand, sit, or walk for an extended time; moving over sloping, uneven, or slippery surfaces), managing the menu (read and visually verify information), and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and 50 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Service Experts ? to get it right for our guests and our business each and every time. Working shift: 22.30 p.m ? 07.00 am - Work break: 2.30 a.m ? 3.00 a.m PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: 1 year related work experience. Supervisory Experience: No supervisory experience. License or Certification: None CRITICAL TASKS Safety and Security - Report work related accidents, or other injuries immediately upon occurrence to manager/supervisor. - Follow company and department safety and security policies and procedures to ensure a clean, safe, and secure environment. - Identify and correct unsafe work procedures or conditions and/or report them to management and security/safety personnel. - Use proper equipment, wear appropriate personal protective clothing (PPE), and employ correct lifting procedures, as necessary, to avoid injury. - Follow property specific procedures for handling emergency situations (e.g., evacuations, medical emergencies, natural disasters). - Follow policies and procedures for the safe operation and storage of tools, equipment, and machines. - Complete appropriate safety training and certifications to perform work tasks. Policies and Procedures - Protect the privacy and security of guests and coworkers. - Follow company and department policies and procedures. - Ensure uniform, nametags, and personal appearance are clean, hygienic, professional and in compliance with company policies and procedures. - Maintain confidentiality of proprietary materials and information. - Protect company tools, equipment, machines, or other assets in accordance with company policies and procedures. - Perform other reasonable job duties as requested by Supervisors. Guest Relations - Address guests service needs in a professional, positive, and timely manner. - Welcome and acknowledge each and every guest with a smile, eye contact, and a friendly verbal greeting, using the guests name when possible. - Anticipate guests service needs, including asking questions of guests to better understand their needs and watching/listening to guest preferences and acting on them whenever possible. - Thank guests with genuine appreciation and provide a fond farewell. - Actively listen and respond positively to guest questions, concerns, and requests using brand or property specific process (e.g., LEARN, PLEASED, Guest Response, LEAP) to resolve issues, delight, and build trust. - Engage guests in conversation regarding their stay, property services, and area attractions/offerings. - Provide assistance to individuals with disabilities, including assisting visually, hearing, or physically-impaired individuals within guidelines (e.g., escorting them when requested, using words to explain actions, writing directions on paper, moving objects out of the way, or offering access to Braille or TDD phones). - Assist other employees to ensure proper coverage and prompt guest service. Communication - Speak to guests and co-workers using clear, appropriate and professional language. - Discuss work topics, activities, or problems with coworkers, supervisors, or managers discreetly and quietly, avoiding public areas of the property. Working with Others - Support all co-workers and treat them with dignity and respect. - Develop and maintain positive and productive working relationships with other employees and departments. - Partner with and assist others to promote an environment of teamwork and achieve common goals. Quality Assurance/Quality Improvement - Comply with quality assurance expectations and standards. Physical Tasks - Read and visually verify information in a variety of formats (e.g., small print). - Stand, sit, or walk for an extended period of time or for an entire work night shift. - Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and objects weighing in excess of 50 pounds with assistance. - Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. - Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. - Reach overhead and below the knees, including bending, twisting, pulling, and stooping. General Food and Beverage Services - Maintain cleanliness of work and guest areas by clearing, collecting and returning food and beverage items to proper area. - Maintain cleanliness of work areas throughout the day, practicing clean-as-you-go procedures. - Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen. - Set tables according to type of event and service standards, including types of linens, glassware, plate/chinaware, and silver/flatware, ensuring all supplies meet quality standards. - Pick-up trays and clean tables as needed to ensure a clean dining area. - Follow appropriate procedures for serving alcohol (e.g., TIPs (Training for Intervention Procedures), CARE (Control Alcohol Risks Effectively)). - Thank every guest upon departure, invite them to return, and wish them a fond farewell. - Retrieve and deliver food and beverage orders in a timely manner. - Perform other reasonable duties as requested. Assists Management - Communicate with guests, other employees, or departments to ensure guest needs are met. Closing - Complete closing duties, including storing all reusable goods, breaking down goods, cleaning all equipment and areas, returning equipment to proper locations, locking refrigerators, restocking items, turning off lights, locking doors, and completing daily cleaning checklist. Beverage/Coffee Cart - Inspect the cleanliness and presentation all china, glass, and silver prior to use. Cash/Bank Handling - Record transaction in MICROS system at time of order. - Process all payment methods in accordance with Accounting procedures and policies. - Follow property control audit standards and cash handling procedures (e.g., blind drops). - Count bank at end of night shift, complete designated cashier reports, resolve any discrepancies, drop off receipts, and secure bank. - Obtain assigned bank and ensure accuracy of contracted monies, obtaining change required for expected business level, and keeping bank secure at all times. - Transport bank to/from assigned workstation, following security procedures. - Set up and organize cashier workstation with designated supplies, forms, and resource materials; and maintain cleanliness of workstation at all times. Steps of Service - Present physical and accurate check and process payment, adhering to all cash handling and credit policies/procedures including added and received gratuity. - Check in with guests to ensure satisfaction with each food course and/or beverages. - Answer questions on menu selections, and check with kitchen staff whenever additional clarification is necessary. - Communicate with the kitchen regarding the length of wait for food items, recook orders, and product availability. CRITICAL COMPETENCIES Interpersonal Skills - Customer Service Orientation - Team Work - Interpersonal Skills - Diversity Relations Communications - Communication - Listening - English Language Proficiency Personal Attributes - Dependability - Presentation - Positive Demeanor - Integrity - Safety Orientation - Stress Tolerance - Adaptability/Flexibility Organization - Multi-Tasking Personal Attributes - Information Retention PREFERRED QUALIFICATIONS Education High school diploma or G.E.D. equivalent. Related Work Experience At least 1 year of related work experience. Supervisory Experience No supervisory experience. License or Certification None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brands unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. Be where you can do your best work,​ begin your purpose, belong to an amazing global​team, and become the best version of you. Westin Excelsior Rome Settore: Altro Ruolo: Altro

Are you: passionate about managing teams? Leading people within a growing project and company? Excited to provide exceptional customer service by motivating your team? If your answer is Yes, then Apply now! For our business in Milan we are currently looking for a Team Manager (male/female), for our e-commerce partner. You’ll join a well-established and high performing project looking to achieve success on our long term strategy. As a Team Manager you’ll be responsible for leading your team to deliver exceptional support to the clients. You will do this by motivating and leading from the front, developing effective measures of coaching, supervision and training regarding the development of your staff. Ensuring optimal compliance with agreements while always putting people first and performing the necessary day to day tasks. Requirements: • Excellent language skills in Italian (C2) and English (C1) • Work experience in team management, ability to motivate and coach team members • Knowledge and experience in customer service (preferably in Outsourcing companies) • Strong administration and organization skills • Very good PC skills - proficiency in the use of Microsoft Office (especially Excel) • Very good analytical skills, productivity with a keen eye for detail • Excellent communication skills & high focus on customer satisfaction • Availability to work on shifts, 5 days a week, Monday to Sunday, 8 a.m. to 10 p.m. Offer: • Excellent reputation as responsible employer; • Modern working environment at an attractive location in Milan with good public transport connection; • A welcoming and inclusive environment; • A team ready to help you develop and grow; • A multinational environment, different nationalities and cultures to work every day. Join us in a vibrant, multi-cultural city center environment. Explore your career possibilities and work on your Personal Development. Above all, enjoy the experience of working with highly prestigious brands! At Majorel, we guarantee compliance with preventive regulations to ensure the care for the safety and health of workers in our facilities or in teleworking. This job opportunity is addressed to both sexes, in accordance with Laws 903/77 and 125/91.

Hosco JOB SUMMARY Responsible for the daily shift operations of Housekeeping, Recreation/Health Club and, if applicable, Laundry. Directs and works with employees to ensure property guestrooms, public space and employee areas are clean and well maintained. Completes inspections and holds people accountable for corrective action. Position assists in ensuring guest and employee satisfaction while maintaining the operating budget. CANDIDATE PROFILE Education and Experience ? High school diploma or GED; 2 years experience in the housekeeping or related professional area. OR ? 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required. CORE WORK ACTIVITIES Managing Housekeeping Operations ? Ensures guest room status is communicated to the Front Desk in a timely and efficient manner. ? Works effectively with the Engineering department on guestroom maintenance needs. ? Supervises the property general cleaning schedule. ? Obtains list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments. ? Inventories stock to ensure adequate supplies. ? Supervises daily Housekeeping shift operations and ensures compliance with all housekeeping policies, standards and procedures. ? Assists in the ordering of guestroom supplies, cleaning supplies and uniforms. ? Supports and supervises an effective inspection program for all guestrooms and public space. ? Communicates areas that need attention to staff and follows up to ensure understanding. ? Ensures all employees have proper supplies, equipment and uniforms. Managing Departmental Costs ? Participates in the management of the departments controllable expenses to achieve or exceed budgeted goals. ? Understands the impact of departments operations on the overall property financial goals and objectives and manages to achieve or exceed budgeted goals. ? Comprehends budgets, operating statements and payroll progress reports as needed to assist in the financial management of department. Ensuring Exceptional Customer Service ? Responds to and handles guest problems and complaints. ? Strives to improve service performance. ? Empowers employees to provide excellent customer service. ? Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement. Conducting Human Resources Activities ? Participates as needed in the investigation of employee accidents. ? Supervises staffing levels to ensure that guest service, operational needs, and financial objectives are met. ? Ensures employees understand expectations and parameters. ? Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process. ? Observes service behaviors of employees and provides feedback to individuals. ? Uses all available on the job training tools to train new room attendants and provide follow-up training as necessary. ? Participates in the employee performance appraisal process, providing feedback as needed. ? Assists as needed in the interviewing and hiring of employee team members with the appropriate skills. ? Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job. ? Participates in employee progressive discipline procedures. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you. The St. Regis Venice Settore: Altro Ruolo: Altro

Hosco A Receptionist provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. What will I be doing? As Receptionist, you will provide reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. A Receptionist contributes to the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards: - Achieve positive outcomes from Guest queries in a timely and efficient manner - Ensure an efficient reception experience for Guests, including check in/out, and complete audit procedures, as required - Ensure that both the Front Office Manager and Reception Supervisors are kept fully aware of any relevant feedback from guests and, or, other departments - Demonstrate a high level of customer service at all times - Attend appropriate training courses, when required, and assist with the Night Teams training and development efforts - Demonstrate a knowledge of hotel room categories, room rates, packages, promotions and other general product knowledge necessary to perform daily duties - Maximize room occupancy and use up-selling techniques to promote hotel services and facilities - Use the correct procedures regarding the acceptance of foreign currencies, credit cards and cash in accordance with the hotel credit policy - Comply with hotel security, fire regulations and all health and safety legislation - Act in accordance with policies and procedures when working with front of house equipment and property management systems - Follow company brand standards - Assist other departments, as necessary What are we looking for? Receptionists serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: - Previous experience in a customer-focused industry - Completed high school certificate or equivalent - Positive attitude and good communication skills - Commitment to delivering a high level of customer service - Excellent grooming standards - Ability to work on your own and as part of a team - Competent level of IT proficiency It would be advantageous in this position for you to demonstrate the following capabilities and distinctions: - Previous experience in cash handling What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its. Our vision ?to fill the earth with the light and warmth of hospitality? unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! Hilton Molino Stucky Venice Settore: Altro Ruolo: Altro

The Role: We are currently seeking a Project Manager to join our team based in Paris. This is an exciting opportunity for someone who is looking to become part of a hardworking, forward thinking and growing business. With the opportunity to develop your career. JOB RESPONSIBILITIES Client Management 1. Build and sustain strong relationships with all company’s department. 1. Work as a liaison between the client’s design agencies and other client’s representatives, build a relationship with leading contacts. 2. Establish and maintain a strong client relationship. Act as a point of contact for client personnel assigned to project within your control. 3. Keep abreast of trends in the retail market and how they may affect the client. Be commercially aware and responsive to client needs. 4. Attend client and supplier tours as required. Assist the Account Director with mock-up and bid phases for all technical aspect. 5. Be able to troubleshoot issues and keep the client updated on any corrective action. Project Management 1. Own and be responsible for ensuring that all projects are managed in a professional manner. 2. Work directly with clients to develop and define projects from the beginning through to project end, taking responsibility for their successful delivery. 3. Manage the delivery of projects, producing the required deliverables including budget, time constraints and quality requirements. Manage critical paths according to the clients’ launch schedule and knowledge of the internal production and the construction site 4. Implement and maintain Project Reports focusing on TIME/COST/QUALITY, Provide status report to Company / Client / Suppliers on a weekly basis, either 1:1 or via conference call. 5. Manage design for projects within your control, manage the approval process. 6. Advise and implement service supply appointments including tender selection and documentation etc. 7. Arrange and attend pre-production meetings with suppliers, client and production technician. Ensure any concerns are discussed. 8. Work with on-site site manager to ensure site production Information Management 1. Successfully communicate production issues to/from the company and work effectively with the on-site and production department. 2. Raise any issues whether client, production or team related, to the Account Director. Team Management 1. Be positive and calming influence in the team and ensure that team members maintain a professional attitude. 2. Assist the Director to mentor and train new team members. 3. Build a strong relationship with the extended team. 4. Buddy team members for holiday and sickness. QUALIFICATIONS / REQUIREMENTS Degree educated in an appropriate field of study Have up to 3+ years of experience Experience of Retail and Residential industry sectors are desirable Knowledge and experience of using Microsoft Office suite, AutoCAD and MS Project Ability to work flexibly with strong organisational skills to manage workload Innovative and adaptable to change with a professional and dedicated attitude Possess strong communication skills and can consistently offer an excellent standard of customer care Strong organisational skills along with ability to multi-task Good attention to detail A team player, with an efficient and proactive approach. TRAINING AND BENEFITS We believe in professional and personal growth and support this through training, sponsorships and apprenticeships at all stages of your career, with access to; 1. Cross-sector experience 2. Professional development training 3. Flexible but structured career path 4. Friendly working environment 5. Open communication with Senior Management

Hosco The Skyline Bar Supervisor oversees the bar service to offer a high quality, efficient beverage service that adds to a superior Guest experience and is in accordance with licensing regulations associated with alcoholic beverages. What will I be doing? As a Bar Supervisor, you will supervise the bar service to offer a high quality, efficient beverage service that adds to a superior Guest experience and is in accordance with licensing regulations associated with alcoholic beverages. Specifically, you will be responsible for performing the following tasks to the highest standards: - Maintain an effective bar service with an emphasis on high quality, efficient service - Check that Guest service standards are set, implemented and monitored, and continuously evaluated - Set-up of the outlet in accordance with the pre-determined standards of the operation - Comply with licensing regulations and hotel procedures relating to the bar and service of alcoholic beverages and conduct staff training sessions accordingly - Demonstrate a perfect knowledge of all beverages served in the bar, how beverages are prepared (to recipe) and presented, and how Bar personnel are trained to possesss this knowledge and the application of it - Ensure compliance with and the proper training of Team Members so that all Company Health and Safety, and Fire Regulations and procedures are understand and applied - Ensure all Team Members are impeccably presented and adhere to the correct uniform standards - Deal with sudden staff shortages through absenteeism and report all absences according to Company Attendance Procedures - Complete all necessary administration in accordance with Company procedures relating to all staff members - Maximise revenue and increase average spend per person through upselling, high customer service standards, effective training and motivational techniques What are we looking for? A Bar Supervisor serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: - A warm personality, attentive and smartly presentable - An ability to listen and respond to demanding Guest needs - Excellent leadership, interpersonal and communication skills - Accountable and resilient - Committed to delivering high levels of customer service - Ability to work under pressure - Flexibility to respond to a range of different work situations It would be advantageous in this position for you to demonstrate the following capabilities and distinctions: - Customer Service experience in a supervisory capacity - Passion for delivering exceptional levels of Guest service - A basic level of IT proficiency What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its. Our vision ?to fill the earth with the light and warmth of hospitality? unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! Hilton Molino Stucky Venice Settore: Altro Ruolo: Altro

Hosco Job purpose As a Reservation Officer at our exclusive member club, your role is vital in providing exceptional service to our esteemed members through efficient handling of reservations, enquiries, and requests. Working closely with the reception team, you will ensure seamless communication and uphold the highest standards of hospitality. Main Activities and Responsibilities: ? Respond swiftly to email enquiries (within 20 minutes) and telephone calls (within 3 rings), providing courteous and helpful assistance. ? Make reservations, communicate changes or cancellations to the FOH team, and allocate tables for special requests according to club rules and operations. ? Confirm reservations and log cancellations and no-shows, following up with the Director of Membership as necessary. ? Study member profiles to brief the FOH team and other relevant departments, ensuring personalized service delivery. ? Maintain accurate records of member preferences and requests to enhance future visits, updating contact details as needed. ? Answer general enquiries about club facilities, services, and policies, demonstrating comprehensive knowledge and professionalism. ? Support reception Reception staff and actively promote club products, events, and spaces to drive revenue and enhance member satisfaction. ? Program out-of-hours telephone messages and auto-response emails to ensure timely communication with members. ? Perform general departmental administration tasks to support smooth operations. ? Manage other activities relating to or resulting from what is indicated in the previous points. Key Competencies: Required Education and Experience: ? Minimum of 3 years experience in a similar role within the luxury hospitality industry. ? Fluent written and spoken English. ? Proficiency in database management tools such as SevenRooms. ? Comfortable using Microsoft Excel, Word, and PowerPoint. ? Excellent communication skills, both verbal and written, with a proactive approach to guest service. ? Friendly demeanor with a genuine desire to support colleagues and create positive interactions. ? Willingness to work flexible hours, including evenings, weekends, and during special events. ? Discretion, empathy, and confidentiality in handling sensitive information. ? Knowledge of one or more foreign languages (min. fluent in Italian and English). General Knowledge and Technical Skills: ? Comprehensive understanding of luxury hospitality standards and guest service protocols. ? Familiarity with reservation management systems and Microsoft Office suite. ? Ability to anticipate guest needs and provide personalized service in a fast-paced environment. ? Methodical and meticulous approach to maintaining databases and records. Personal and Interpersonal Skills: ? Exceptional interpersonal skills: Engage effectively with members and guests in a friendly and charming manner. ? Proactive attitude: Anticipate member needs and provide personalized assistance with genuine care and attention to detail. ? Collaborative team player: Work well with colleagues across departments to ensure seamless service. ? Strong problem-solving skills: Handle inquiries and resolve issues promptly and professionally. ? Positive attitude and resilience: Maintain composure and grace under pressure, committed to delivering outstanding service. The Wilde Settore: Altro Ruolo: Altro

Hosco Our jobs arent just about giving guests a smooth check-in and check-out. Instead, we want to build an experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience. No matter what position you are in, there are a few things that are critical to success ? creating a safe workplace, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts ? to get it right for our guests and our business each and every time. CRITICAL TASKS Guest Relations § Actively listen and respond positively to guest questions, concerns, and requests using brand or property specific St. Regis process to resolve issues, delight, and build trust. § Address guests service needs in a professional, positive, and timely manner. § Anticipate guests service needs, including asking questions of guests to better understand their needs and watching/listening to guest preferences and acting on them whenever possible. § Assist other employees to ensure proper coverage and prompt guest service. § Engage guests in conversation regarding their stay, property services, and area attractions/offerings, including social media where appropriate. § Thank guests with genuine appreciation and provide a fond farewell. § Welcome and acknowledge each and every guest with a smile, eye contact, and a friendly verbal greeting, using the guests name when possible. § Stay up-to-date on the local area so that you are prepared to provide specific recommendations for guests. § Communicate recommendations in a way that builds excitement and interest among guests and associates. § Perform other reasonable duties as requested. Check-in/Check-out § Keep track of changes in room status (e.g., early check-out, late check-out, room transfer, unexpected stay over) for Housekeeping. § Organize and coordinate check-in/pre-registration procedures for arriving groups. § Process all check-outs including express check-outs, resolving any late and disputed charges, settling account, retrieving room key, and requesting comments on guests stay. § Process all guest check-ins by confirming reservations in computer system (e.g., Fidelio, PMS, FOSSE, OPERA), verifying guest identity, requesting form of payment, assigning room, and issuing room key in accordance with property policies and procedures. § Secure valid form of payment (e.g., credit card, cash) prior to issuing room key. § Sell a room/accommodation to guests without reservations based on availability. § Verify and adjust billing for guests. Cash Handling § Process all payment types such as room charges, cash, checks, debit, or credit. § Process adjustment vouchers, paid-outs, correction vouchers, and miscellaneous charges. § Count bank at end of shift and secure bank. § Balance and drop receipts according to Accounting specifications. § Obtain manual authorizations and follow all Accounting procedures when computer system is down. § Count bank at the beginning of shift to ensure that amounts are correct and that there is adequate change. § Follow the requirements and tasks as defined in EMEA Front Desk Cashiering SOP. § Comply with the requirements of the Marriott Cashiering Responsibilities/Petty Cash Fund and Cashier Overage/Shortage SOPs. Reports/Recordkeeping § Run daily reports (number of arrivals, departures), identify any special requests, and check reports for accuracy. § Run credit card authorization report and check for discrepancies. § Review shift logs/daily memo books and document pertinent information in logbooks in the absence of a departmental Supervisor. § Print contingency lists to have a record of all guests in case of emergency. Communications § Provides assistance to coworkers, ensuring they understand their tasks. § Speak to guests and co-workers using clear, appropriate and professional language. § Instruct guests on how to access the internet (e.g., dial-up, broadband, wireless). § Answer telephones using appropriate etiquette including answering the phone within 3 rings, answering with a smile in ones voice, using the callers name, transferring calls to appropriate person/department, requesting permission before placing the caller on hold, taking and relaying messages, and allowing the caller to end the call. Working with Others § Support all co-workers and treat them with dignity and respect. § Develop and maintain positive and productive working relationships with other employees and departments. § Handle sensitive issues with guests with tact, respect, diplomacy, and confidentiality. Policies and Procedures § Ensure uniform, nametags, and personal appearance are clean, hygienic and professional. § Follow company and department policies and procedures. § Perform other reasonable job duties as requested by Supervisors. § Protect company tools, equipment, machines, or other assets in accordance with company policies and procedures. § Protect the privacy and security of guests and coworkers. Quality Assurance/Quality Improvement § Comply with quality assurance expectations and standards. Safety and Security § Follow property specific procedures for handling emergency situations (e.g., evacuations, medical emergencies, natural disasters). § Maintain awareness of undesirable persons on property premises. § Report work related accidents, or other injuries immediately upon occurrence to manager/supervisor. § Identify and correct unsafe work procedures or conditions and/or report them to management and security/safety personnel. CRITICAL COMPETENCIES § Fluent English § Analytical Skills § Learning § Decision-Making § Problem Solving § Computer Skills § Basic Mathematics Interpersonal Skills § Customer Service Orientation § Interpersonal Skills § Team Work § Diversity Relations Communications § English Language Proficiency § Communication § Listening § Applied Reading § Writing Personal Attributes § Integrity § Dependability § Positive Demeanor § Presentation § Adaptability/Flexibility § Stress Tolerance § Initiative Organization § Multi-Tasking Time Management PREFERRED QUALIFICATIONS Education Higher Education, Diploma or equivalent Related work experience is required No supervisory experience is required At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you. The St. Regis Rome Settore: Altro Ruolo: Altro

Hosco The Gritti Palace, a Luxury Collection Hotel in Venice, part of Marriott International, is currently recruiting for a Sales Account Director, he/she will report to the Director of Sales and she/he will join a team of passionate professionals. This is a great opportunity to work in a place of exceptional art and elegance, where history and culture are met with renewed Venetian style. The Gritti is known for impassioned service, a delectable culinary experience and an intimate wellness haven. The reference point for the worlds elite at international city events such as the Biennale, Carnival and the Venice Film Festival. What we offer - Professional career progression at international level in 9000 Marriott hotels - Learning and development opportunities online, on the job and in class - Discounts on hotel rooms, gift shop items, food and beverage - Experienced management & motivated and engaging colleagues - Charity events, Wellbeing activities and voluntary work in the community of Venice through the TakeCare program - Canteen service Manages and/or provides dedicated account management support to a targeted portfolio of accounts with a focus on the US luxury transient segment. Builds and maintains business relationships with key buyers by applying the principles of strategic account management to achieve account market share goals for the property. Develops strong partnerships with buyers for the purpose of penetrating and growing market share and driving account sales. Leverages Marriotts products and services as a team member within their assigned account portfolio. Responsible for increasing Marriotts preference, loyalty and profitable share within assigned accounts and contribute to overall Sales Team success through the direct sales efforts of revenue generation and value creation. Executes the overall account strategy for assigned accounts to generate and maximize business. CANDIDATE PROFILE Education and Experience ? 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major and 3 years experience in the sales and marketing or related professional area; OR ? 4-year bachelors degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major and 2 years experience in the sales and marketing or related professional area. - Right to work in Italy. - Fluency in Italian, English and preferably French. - Total Account Management experience. - Preferable knowledge of US market. CORE WORK ACTIVITIES The role of the Account Director is to support the Hotels Sales Team vision and mission by executing transactional sales excellence. Sales and Account Management - Develops and implements the overall account strategy for assigned accounts. Execute sales strategy to achieve account goals. - Retains, expands and grows account revenue of assigned accounts through total account penetration, margin management, and implementation of sales and marketing initiatives - Penetrates assigned accounts for group and transient, as well as exploring opportunities for extended stay and catering sales business. - Identifies and aggressively solicits new accounts in coordination with any relevant Sales and Marketing. - Accurately qualifies potential accounts; re-qualify existing accounts. - Articulates the financial benefits of a proposal as it pertains to the customers business objectives. - Collects and analyzes key information about the customers business and/or operation. - Counsels internal stakeholders on optimal negotiating stance. - Demonstrates benefits of total account management and team-based sales. - Demonstrates working knowledge of legal issues within industry. - Develops opportunity sales plan with actionable steps to attain revenue goals. - Identifies key purchase points and decision-makers that influence the "buy" decision. - Maintains account information in Opera Sales and Catering to ensure accurate and up-to-date account reporting. - Qualifies each business opportunity and recommend company products that match both the customer needs as well as the hotels business needs. - Suggests positive alternatives whenever necessary. - Leverages appropriate sales and property Leadership to ensure account saturation pull-through of account strategies and selling solutions at the local property level. - Establishes and maintains accurate and up-to-date customer, account and opportunity data each account in Opera Sales and Catering to ensure accurate reporting. - Manages proactive account, segment or regional sales. - Supports in-market needs of properties in a given regional area. - Supports data gathering, reporting & tracking functions. - Understands traditional industry processes (pricing, RFPs, proposals, etc) Executes and support Marriotts Customer Service Standards and hotels Brand Standards. - Participates in and practices daily service basics of the brand - MHR Genuine Care Basics - Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event. - Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building an Account and loyalty to the company. Revenue Generation - Identifies key purchase points and decision-makers that influence the "buy" decision. - Relates customer needs to product capabilities. - Routinely quantifies the business impact to both the customer and Marriott. - Works with Revenue Management to support account strategy in-market. - Builds and strengthens accounts with existing and new customers, industry organizations and brand network to enable future bookings. Activities include sales calls, entertainment, familiarization ("fam") trips, trade shows, etc. - Pursues initiatives to capitalize on strengths and market opportunities, and to counter competitive threats. - Constantly monitors the competition on the market and anticipates business opportunities Value Creation - Anticipates and quickly seizes opportunities not obvious to others to build customer satisfaction. - Delivers on commitments to customers. - Delivers value-added products and services to create long term customer loyalty. - Focuses on two-way communication to ensure win-win relationship is maintained. - Serves as the accounts "local service guarantee" by promoting outstanding service delivery at every customer touch point, issues are resolved timely and to the customers 100% satisfaction. - Understands the overall market dynamics - competitors strengths and weaknesses, economic trends, supply and demand etc. and how to sell to assigned accounts. - Acts as the customers advocate through understanding account needs and opportunities. Identify emerging business opportunities and risks within assigned accounts and provide feedback to key stakeholders (i.e. property Leadership). - Effectively resolves guest issues that arise in the sales process. Bring issues to the attention of property leadership, as appropriate. - Positions self as "Subject Matter Expert" in terms of customer or account activity, business segment activity or market/region activity. - Uses knowledge of Marriotts operations, its markets and competitors to promote dialogue and enrich customer interactions. Market Integration & Team Participation - Monitors that account sales strategies are communicated, implemented and updated as market conditions fluctuate. - Identifies and cultivate relationships with key colleagues and stakeholders in other parts of the organization. - Participates with account team in market pull-through activity. - Supports in-market needs of properties in a given regional area. Other - Performs other duties as assigned to meet business needs. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. The Luxury Collection Hotels & Resorts, with over 120 properties in more than 35 countries, offers the promise of authentic experiences that evoke lasting, treasured memories. Our more than 100 years of experience, beginning in 1906 under the Italian CIGA brand ? a collection of Europes most celebrated and iconic properties ? serves as a solid foundation as we continuously evolve to exceed the desires of the luxury traveler. From legendary palaces and remote retreats to timeless modern classics, each luxury hotel and resort is a unique and cherished expression of its locale ? a portal to the destinations cultural charms and treasures. If you are someone with an appreciation for evocative storytelling, a keen interest and passion for this destinations heritage, and a desire to deliver genuine, personalized, and anticipatory hospitality, then we invite you on our journey. In joining The Luxury Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. The Gritti Palace, a Luxury Collection Hotel, Venice Settore: Altro Ruolo: Altro

Hosco A Concierge serves as a key point of contact for Guests and VIP Guests throughout their stay at the hotel, providing information about the hotel and the local vicinity. What will I be doing? A Concierge, you will serve as a key point of contact for Guests and VIP Guests throughout their stay at the hotel, providing information about the hotel and the local vicinity. A Concierge is responsible for managing the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards: - Serve as a key point of contact for Guests and efficiently respond to Guest enquiries - Provide information, advice and booking services for a wide variety of Guest enquiries, including city tours, theatre tickets, restaurants, doctors, flight bookings, among others - Process and deliver messages for Guests - Deliver and safely storage Guest luggage - Stay current with all hotel services as well as daily VIP requests and special events - Ensure orderliness and safety guidelines around the lobby and front door areas - Provide support to Management as required, in cases of emergency - Project a professional manner with an emphasis on hospitality and Guest service - Maintain a clean, healthy, and safety working area - Act in accordance with policies and procedures when working with front of house equipment and property management systems What are we looking for? Concierges serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: - Positive attitude and good communication skills - Commitment to delivering a high level of customer service - Excellent grooming standards - Flexibility to respond to a variety of different work situations - Ability to work on your own and as part of a team - Knowledge of the local area It would be advantageous in this position for you to demonstrate the following capabilities and distinctions: - Previous experience working in Concierge in a hotel environment What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its. Our vision ?to fill the earth with the light and warmth of hospitality? unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! Hilton Molino Stucky Venice Settore: Altro Ruolo: Altro

Main responsabilities:understand the short / medium / long term business requirements of the business and determine the most appropriate HR solutions; partner with key stakeholders and leaders to support the achievement of business priorities, building business leadership capabilities through coaching and support, and making suggestions for continuous improvement; understand the business priorities to offer suggestions and/ or challenge from both an HR and commercial perspective, as well as organisation design and change; proactively plan and implement the people aspects of business change, in a fast paced environment, responding to the needs of an expanding Group, contributing to the development, implementation, embedding and maintenance of HR processes and policies;identify short, medium and long-term resourcing requirements and work with other HR colleagues to support the process and meet the demand, working in partnership with the business from a customer service perspective and with strategic attitude to deliver top-notch candidates;equip the business units with appropriate HR tools and knowledge to effectively manage their people in line with their plans;actively contribute to, and provide advice on, change management initiatives, organisational structures, job role design, etc. to meet business needs;educate and embed HR policies, procedures and practices across the business and maintain effective and regular communication with colleagues on employment legislation changes;support, challenge and coach the business areas on colleague and management development through collaboration with managers and HR colleagues to identify high potential, career paths and succession planning, as well as personnel changes, salary, career, training recommendations and key people retention;embed the performance management culture in the entities assigned as a means of driving business improvement / delivery ensuring clear objectives, feedback and behaviours in line with the company values;liaise with other offices regarding on boarding and assignments during the employees' life cycle, ensuring they are managed timely, safely, appropriately and in line with the local legislation and company policies, dealing with HR administration and/or external providers if necessary;work in partnership with the relevant HR and business units to manage employee relations issues through building management capability and responsibility for these situations;support and challenge the implementation and embedding of the company values through education, follow up and integration into key people processes and communication/ engagement plans;coach managers to ensure they take the most appropriate course of action and support appropriate behaviours to ensure colleagues do the right thing in the right way;lead and organise engagement, team building and cultural changes initiatives and activities, as well as support the implementation and embedding of the company values through education, follow up and integration into key people processes and communications plan;ensure the appropriate HR reporting for the entities (eg. colleague attrition, HC/FTE), as well as management meetings attendance. International company operating in financial services sectorGreat professional opportunity The ideal candidate for the role of HR Business Partner will be demonstrate the following features:Solid experience with HR practices and employee management;In-depth experience advising and managing HR matters;Depth experience with financial sector and international HR processes and capabilities (including, if possible, experience in the debt collection industry);Strong experience in people management for a variety of functions and a demonstrated capability to manage multiple requisitions and strategic initiatives at once;Good knowledge of the local labour laws;Good knowledge and use of Microsoft packages;Fluent in Italian and in English;University Degree (HR or Economics preferably);Analytical skills and goal oriented;Excellent communication skills (listen, analyse and influence people);Presentation skills, strong planning and organizational skills;Hands-on mentality which fits team and company culture;Confident and comfortable to work independently and on a small team;Highly motivated and organized with a strong sense of can-do attitude;Strong influencing and resilience skills;Strategic thinking;Experience of working in a fast paced and ever-changing organisation would be an advantage;Team building. Listed leading European financial services Group, operating in multiple geographies across Europe. Great growth opportunity.

Hosco Job purpose The Chef de Partie is responsible for managing a specific section or station within the kitchen of the exclusive member club. They work under the direction of the leadership team and contribute to the overall success of the culinary operation by preparing high-quality dishes, maintaining cleanliness and organization in their area, and supporting the kitchen team as needed. Main Activities and Responsibilities: ? Prepare and cook dishes according to recipes, portion sizes, and quality standards established by the Head Chef or senior leadership. ? Manage and oversee the assigned section or station in the kitchen, ensuring that all tasks are completed efficiently and to the required standards. ? Coordinate with other members of the kitchen team to ensure timely preparation and delivery of dishes during service periods. ? Maintain cleanliness and organization in the assigned section, including proper storage of ingredients, cleaning of equipment, and adherence to food safety and sanitation guidelines. ? Assist in menu development and recipe testing under the guidance of senior chefs, providing input and feedback as required. ? Train and mentor junior kitchen staff, providing guidance on culinary techniques, station procedures, and professional development opportunities. ? Assist in managing inventory levels of food and kitchen supplies, assisting with ordering and stock rotation to minimize waste and ensure availability of necessary ingredients. ? Collaborate with other departments to ensure seamless coordination and delivery of dining experiences throughout the club. ? Adhere to all safety procedures and guidelines, including proper handling of equipment and adherence to health and safety regulations. ? Assist with administrative tasks such as inventory management, menu costing, and reporting as required by the leadership team. ? Manage other activities relating to or resulting from what is indicated in the previous points. Key Competencies: Required Education and Experience: ? Culinary degree or diploma from an accredited institution. ? Previous experience working in a similar role in high-end restaurants, luxury hotels, or exclusive dining establishments. ? Strong knowledge of culinary techniques, cooking methods, and food preparation procedures. ? Knowledge of one or more foreign languages is a plus. General Knowledge and Technical Skills: ? Proficiency in cooking techniques and methods relevant to the assigned section or station. ? Familiarity with kitchen equipment and tools specific to the assigned area. ? Basic understanding of food safety and sanitation principles. Personal and Interpersonal Skills: ? Strong communication and teamwork abilities. ? Ability to work well under pressure in a fast-paced environment. ? Good organizational and time management skills. ? Attention to detail and commitment to maintaining high standards of quality. ? Adaptability and willingness to learn from senior staff members. ? Passion for culinary excellence and a dedication to providing exceptional dining experiences. We offer a competitive salary commensurate with experience and qualifications, along with a comprehensive benefits package including health insurance, retirement savings plan, and paid time off. This is an exciting opportunity to join our team at The Wilde Club in the hospitality sector. If you are passionate about delivering exceptional service and contributing to our vibrant atmosphere, we encourage you to apply. We look forward to reviewing your application! Thank you. The Wilde Settore: Altro Ruolo: Altro

Offriamo presso la nostra Sede Operativa di Perugia Servizio Cura e Accoglienza / Assistenza Diurna / Counseling a Bambini, Adolescenti, Adulti e Anziani autonomi e/o con disabilita' accertata e comprovata (esempio: pensione di accompagnamento /assegno care giver). Per accedere al nostro Servizio di Cura e Accoglienza / Assistenza Diurna / Counseling e presentare Domanda tramite modulo di richiesta per un Vostro familiare e/o amico, Vi chiediamo gentilmente di contattarci direttamente presso la nostra sede operativa di Perugia rispondendo a questo annuncio tramite telefono, sms o email specificando il Vostro Nome, Cognome, Data d Nascita, Residenza, tipo di Cura e Accoglienza / Assistenza Diurna / Counseling richiesto e dieta eventuale richiesta. Si offre un Servizio di Cura e Accoglienza / Assistenza Diurna / Counseling serio e puntuale, attento alle necessita' dei nostri clienti e soci, con personale esperto, bravo nella preparazione di piatti di cucina sana e variabile ad ogni necessita' dietetica, in lingua italiana e Inglese, residente a Perugia Citta' (Centro Storico). Zona di lavoro Perugia Citta' (Centro Storico) Offresi massima serietà, referenze ed esperienza lavorativa significante in Italia e all'Estero. Si richiede max serietà, astenersi perditempo. Grazie. Contatti: +39 328 833 50 44 +1 864 907 5775 - (For English Speakers) Care and Hospitality Service / Day Care / Counseling at our Headquarters of Machaseh shel Tikvah (Shelter of Hope) for Counseling in Perugia, Italy We offer Care and Hospitality Service / Day Care / Counseling for Children, Adolescents, Adults and Seniors who are autonomous and / or with (ascertained, proven) disability at our Headquarters in Perugia (example: Invalidity/Disability pension / Care giver allowance). To access our Care and Hospitality Service / Day Care / Counseling Service and Submit an Application with our Appication Form for a Family Member and / or Friend, we kindly ask you to contact us directly at our Headquarters in Perugia by answering this announcement by telephone, sms or email specifying your Name, Last Name, Date of Birth, Residence, type of Care and Hospitality Service / Day Care / Counseling and specific diet details required. We offer a serious and punctual Care and Hospitality Service / Day Care / Counseling, attentive to the needs of our Customers and Members, with professional and experienced staff, also good in the preparation of healthy dishes which can be varieted subject to every specific dietary need, in Italian and English, living in Perugia City (Downtown Perugia). Working area: Perugia City (Downtown Perugia) We offer Professionalism, References and significant Work Experience in Italy and Abroad. Respect is highly reccommended, to refrain time-wasters. Contacts Details: +39 328 833 50 44 (Italian) +1 864 907 5775 (English)

Hosco JOB SUMMARY Milan, a city of rich history, breathtaking architecture, and a world-leading fashion and design scene, sets the perfect stage for your professional growth. At our exceptional properties ? Sheraton Milan Malpensa, Sheraton Milan San Siro, and The Westin Palace, Milan ? youll have the opportunity to showcase your sales expertise and make a meaningful impact, driving our business to new heights. Responsible for proactively soliciting and managing group/catering-related opportunities. Manages group/catering opportunities not handled by the Event Booking Center. Actively up-sells each business opportunity to maximize revenue opportunity. Achieves personal and team related revenue goals. Ensures business is turned over properly and in a timely fashion for proper service delivery. Responsible for driving customer loyalty by delivering service excellence throughout each customer experience. Provide service to our customers in order to grow share of the account on behalf of the company. CANDIDATE PROFILE Education and Experience ? 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; ? 3 years experience in the sales or related CORE WORK ACTIVITIES Understanding Markets & Maximizing Revenue ? Identifies new group/catering business to achieve personal and property revenue goals. ? Understands the overall market - competitors strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them. ? Closes the best opportunities for the property based on market conditions and property needs. ? Monitors same day selling procedures to maximize room revenue and control property occupancy. ? Gains understanding of the propertys primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event. Conducting Daily Sales Activities ? Responds to incoming group/catering opportunities for the property that are outside parameters of the Event Booking Center. ? Uses negotiating skills and creative selling abilities to close on business and negotiate contracts. ? Uses sales resources and administrative/support staff effectively. ? Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence). Providing Exceptional Customer Service ? Supports the companys service and relationship strategy, driving customer loyalty by delivering service excellence throughout each customer experience. ? Services our customers in order to grow share of the account. ? Executes and supports the companys Customer Service Standards and propertys Brand Standards. ? Provides excellent customer service consistent with the daily service basics of the brand. ? Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event. ? Partners with Event Management and/or Operations in providing a customer experience that exceeds the customers expectations. ? Sets a positive example for guest relations. ? Interacts with guests to obtain feedback on product quality and service levels. ? Attends pre- and post-convention meetings to understand group needs, obtain feedback on quality of product (e.g., rooms, meeting facilities and equipment, food and beverage), service levels and overall satisfaction. ? Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event. ? Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to the company. Building Successful Relationships ? Works collaboratively with off-property sales channels (e.g., Event Booking Center, Market Sales, Strategic Accounts) to ensure sales efforts are coordinated, complementary and not duplicative. ? Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include sales calls, entertainment, FAM trips, trade shows, etc. ? Develops relationships within community to strengthen and expand customer base for group/catering sales opportunities. ? Manages and develops relationships with key internal and external stakeholders. ? Provides accurate, complete and effective turnover to Event Management. Additional Responsibilities ? Utilizes intranet for resources and information. ? Conducts site inspections. ? Creates contracts as required. ? Participates in and practices daily service basics of the brand. Marriott International is committed to set science-based emissions reduction targets to reduce our carbon footprint dramatically by 2030, resulting in the development of Marriotts Climate Action Program (CAP), a comprehensive approach to reduce our carbon footprint and enable climate-smart growth and decision making. Our work to reduce Marriotts global carbon, water, and waste footprints, among other sustainability efforts, is the foundation of Serve 360s Sustain Responsible Operations coordinate At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brands unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. Be where you can do your best work,​ begin your purpose, belong to an amazing global​team, and become the best version of you. The Westin Palace Milan Settore: Altro Ruolo: Altro

Supplier Quality Engineer Important international company of healthcare. The Supplier Quality Engineer (SQE) ensures that the supply chain companies (suppliers) continually develop their process in line with the design intent of the customer and verify their systems to ensure they are compliant with the end customer's needs. This includes on-going supplier verification. The SQE is responsible for delivering all aspects of the Supplier Quality Assurance function.He/ She collects root cause analysis and provide corrective feedback to prevent line stops due to supply issues. Establish incoming inspection plans for components with the supplier & R&D department, assemblies and/or finished devices and quality department Ensure the proper risk controls are implemented at both supplier and the company, the measurement system at supplier & the company are identical, and/or capable, Monitore and analyze supplier data internally and externally gathered to identify trends and prevent potential problems Initiate and manage Supplier Corrective Actions (SCAR, SAR) in partnership with Manufacturing/Process Engineering and Quality Engineering to ensure complete and effective root cause analysis and corrective action implementation is performed promptly Use appropriate methods such as Statistical Process Control (SPC), Advanced Quality Process (AQP) tools and the metrics, proactively to identify and help implement improvement to supplier quality and supplier quality tools and processes Collaborate with other members of the supply team to establish and maintain a meaningful supplier quality scorecard. Permanent position. Inserzionista: Page Personnel