Quality person

Hosco Our jobs arent just about giving guests a smooth check-in and check-out. Instead, we want to build an experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience. No matter what position you are in, there are a few things that are critical to success ? creating a safe workplace, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts ? to get it right for our guests and our business each and every time. CRITICAL TASKS Guest Relations § Actively listen and respond positively to guest questions, concerns, and requests using brand or property specific St. Regis process to resolve issues, delight, and build trust. § Address guests service needs in a professional, positive, and timely manner. § Anticipate guests service needs, including asking questions of guests to better understand their needs and watching/listening to guest preferences and acting on them whenever possible. § Assist other employees to ensure proper coverage and prompt guest service. § Engage guests in conversation regarding their stay, property services, and area attractions/offerings, including social media where appropriate. § Thank guests with genuine appreciation and provide a fond farewell. § Welcome and acknowledge each and every guest with a smile, eye contact, and a friendly verbal greeting, using the guests name when possible. § Stay up-to-date on the local area so that you are prepared to provide specific recommendations for guests. § Communicate recommendations in a way that builds excitement and interest among guests and associates. § Perform other reasonable duties as requested. Check-in/Check-out § Keep track of changes in room status (e.g., early check-out, late check-out, room transfer, unexpected stay over) for Housekeeping. § Organize and coordinate check-in/pre-registration procedures for arriving groups. § Process all check-outs including express check-outs, resolving any late and disputed charges, settling account, retrieving room key, and requesting comments on guests stay. § Process all guest check-ins by confirming reservations in computer system (e.g., Fidelio, PMS, FOSSE, OPERA), verifying guest identity, requesting form of payment, assigning room, and issuing room key in accordance with property policies and procedures. § Secure valid form of payment (e.g., credit card, cash) prior to issuing room key. § Sell a room/accommodation to guests without reservations based on availability. § Verify and adjust billing for guests. Cash Handling § Process all payment types such as room charges, cash, checks, debit, or credit. § Process adjustment vouchers, paid-outs, correction vouchers, and miscellaneous charges. § Count bank at end of shift and secure bank. § Balance and drop receipts according to Accounting specifications. § Obtain manual authorizations and follow all Accounting procedures when computer system is down. § Count bank at the beginning of shift to ensure that amounts are correct and that there is adequate change. § Follow the requirements and tasks as defined in EMEA Front Desk Cashiering SOP. § Comply with the requirements of the Marriott Cashiering Responsibilities/Petty Cash Fund and Cashier Overage/Shortage SOPs. Reports/Recordkeeping § Run daily reports (number of arrivals, departures), identify any special requests, and check reports for accuracy. § Run credit card authorization report and check for discrepancies. § Review shift logs/daily memo books and document pertinent information in logbooks in the absence of a departmental Supervisor. § Print contingency lists to have a record of all guests in case of emergency. Communications § Provides assistance to coworkers, ensuring they understand their tasks. § Speak to guests and co-workers using clear, appropriate and professional language. § Instruct guests on how to access the internet (e.g., dial-up, broadband, wireless). § Answer telephones using appropriate etiquette including answering the phone within 3 rings, answering with a smile in ones voice, using the callers name, transferring calls to appropriate person/department, requesting permission before placing the caller on hold, taking and relaying messages, and allowing the caller to end the call. Working with Others § Support all co-workers and treat them with dignity and respect. § Develop and maintain positive and productive working relationships with other employees and departments. § Handle sensitive issues with guests with tact, respect, diplomacy, and confidentiality. Policies and Procedures § Ensure uniform, nametags, and personal appearance are clean, hygienic and professional. § Follow company and department policies and procedures. § Perform other reasonable job duties as requested by Supervisors. § Protect company tools, equipment, machines, or other assets in accordance with company policies and procedures. § Protect the privacy and security of guests and coworkers. Quality Assurance/Quality Improvement § Comply with quality assurance expectations and standards. Safety and Security § Follow property specific procedures for handling emergency situations (e.g., evacuations, medical emergencies, natural disasters). § Maintain awareness of undesirable persons on property premises. § Report work related accidents, or other injuries immediately upon occurrence to manager/supervisor. § Identify and correct unsafe work procedures or conditions and/or report them to management and security/safety personnel. CRITICAL COMPETENCIES § Fluent English § Analytical Skills § Learning § Decision-Making § Problem Solving § Computer Skills § Basic Mathematics Interpersonal Skills § Customer Service Orientation § Interpersonal Skills § Team Work § Diversity Relations Communications § English Language Proficiency § Communication § Listening § Applied Reading § Writing Personal Attributes § Integrity § Dependability § Positive Demeanor § Presentation § Adaptability/Flexibility § Stress Tolerance § Initiative Organization § Multi-Tasking Time Management PREFERRED QUALIFICATIONS Education Higher Education, Diploma or equivalent Related work experience is required No supervisory experience is required At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you. The St. Regis Rome Settore: Altro Ruolo: Altro

Main Job Scope:Economical and functional main responsibility for all respective programs throughout the entire product life cycle (from pre-acquisition through end of production). Implementation of agreed project goals and responsible contact person to all external and internal costumers Key ResponsibiltiesAttainment of all agreed project goals according to defined criteria (Deadlines, Costs, Quality)Implementation (concept, quoting, program award, product development, supplier selection, launch, post-production performance, & lessons learned) of all supported programs according to Company Program Management System and according to all Program Management related standardized methods and proceduresPlanning and Coordination of all concerned Company locations and of all project tasks related to the following process steps: offer phase, series development phase and series production phase (if applicable).Ongoing controlling and reporting of progress regarding the current programs (Deadlines, Costs, Quality). In case of deviation, definition and implementation of corrective action.Ongoing documentation on program progress and reporting to management. Global Automation brandVery interesting job opportunityRequirements, Qualifications & Competencies:Degree of a Technical University, University of Applied Sciences or Polytechnic Engineering.Several years of relevant experience in the area of Program Management (processes, planning and mentoring of programs)Leading experience in lateral guidance in a matrix environment: drive results and decisions, self-initiative, team orientation, orientation on solutions, communication skills, assertiveness, motivating, people, conflict-solving skills, multi-frame and multinational collaborationMethodological skills: analytical competence, planning and implementation methods, moderating and presentation skills, mentoring and controlling skillsProfound customer orientation and relationship building skills: Keen listener, eloquence both to internal and external costumers on different hierarchical levels, credibility, ability to create trust and commitmentKnowledge of relevant automotive quality standards (GQS, APQP/VDA 6.3, PPAP) Global automotive brand, leader in electro-mechanical componentsVery interesting career opportunity

Main Job Tasks and ResponsibilitiesLeads the statistical analysis of a clinical study in compliance with the analysis plan and protocol Provides high quality statistical support direct to our clients whilst managing projects Provides statistical and methodological input for sample size calculation and protocol development Develops a detailed statistical analysis plan and related mock shells Performs quality control and senior review of the tables, listings, figures, datasets, inferential analysis and statistical text Leads Data Review Meetings Writes statistical reports and/or sections for the integrated study report, reviews the draft study report, and ensures that all data presented is correct Responsible for project scope, efficiencies, milestones and budgets and completing work according to CRO SOPs Expert person, central reviewer of ADaM datasets, deliverables and processes, keeping abreast with all regulatory developments within CDISC Contribute to the development, implementation and maintenance of the quality system and suggests process improvements Assists in providing input into RFPs and bid defense meetings BiostatisticoCRO internazionaleEducation and ExperienceAdvanced Degree in sciences, with substantial statistics component At least eight years of experience as a statistician in life science/pharmaceutical/CRO environment Proven organizational and problem solving/decision making skills Expert knowledge of the applicable regulatory guidance Proficient in SAS software Proficient in Microsoft Office (e.g. Word, Excel, Outlook) Fluent in English and local language(s) Good communication skills Advantageous, project management and leadership skills An international, full service CRO, is looking for an experienced Statistician to join our team in Europe. We are looking for an experienced statistician to support our growing team of statisticians and programmers. You will work on varied therapeutic areas, be given the opportunity to work on a group of studies for a single client (leading to increasing responsibility and implementing efficiencies), providing analysis and expertise and as a key study team member you will have direct contact with our clients. There will also be opportunities to support the Management Team in organising and executing the departmental process initiatives and may also be the opportunity to act as the Project Lead Statistician on groups of customer studies. Additional, you may also have the opportunity to train and develop less experienced Statisticians and Programmers. Ottima opportunità di carriera.

Hosco The Skyline Bar Supervisor oversees the bar service to offer a high quality, efficient beverage service that adds to a superior Guest experience and is in accordance with licensing regulations associated with alcoholic beverages. What will I be doing? As a Bar Supervisor, you will supervise the bar service to offer a high quality, efficient beverage service that adds to a superior Guest experience and is in accordance with licensing regulations associated with alcoholic beverages. Specifically, you will be responsible for performing the following tasks to the highest standards: - Maintain an effective bar service with an emphasis on high quality, efficient service - Check that Guest service standards are set, implemented and monitored, and continuously evaluated - Set-up of the outlet in accordance with the pre-determined standards of the operation - Comply with licensing regulations and hotel procedures relating to the bar and service of alcoholic beverages and conduct staff training sessions accordingly - Demonstrate a perfect knowledge of all beverages served in the bar, how beverages are prepared (to recipe) and presented, and how Bar personnel are trained to possesss this knowledge and the application of it - Ensure compliance with and the proper training of Team Members so that all Company Health and Safety, and Fire Regulations and procedures are understand and applied - Ensure all Team Members are impeccably presented and adhere to the correct uniform standards - Deal with sudden staff shortages through absenteeism and report all absences according to Company Attendance Procedures - Complete all necessary administration in accordance with Company procedures relating to all staff members - Maximise revenue and increase average spend per person through upselling, high customer service standards, effective training and motivational techniques What are we looking for? A Bar Supervisor serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: - A warm personality, attentive and smartly presentable - An ability to listen and respond to demanding Guest needs - Excellent leadership, interpersonal and communication skills - Accountable and resilient - Committed to delivering high levels of customer service - Ability to work under pressure - Flexibility to respond to a range of different work situations It would be advantageous in this position for you to demonstrate the following capabilities and distinctions: - Customer Service experience in a supervisory capacity - Passion for delivering exceptional levels of Guest service - A basic level of IT proficiency What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its. Our vision ?to fill the earth with the light and warmth of hospitality? unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! Hilton Molino Stucky Venice Settore: Altro Ruolo: Altro

We have exciting opportunities for Business Developers, to drive new business opportunities for one of our Clients by qualifying, nurturing and setting appointments in existing and prospect accounts. 3D2B has enjoyed rapid growth and at present, we are searching for experienced professionals to join our team. Location: Rome, Italy Languages: English (native) You Will… • Qualify leads from marketing campaigns as sales opportunities. • Contact potential clients through cold calling, emailing, and may also include the use of LinkedIn Sales Navigator. • Present client company to potential customers. • Identify prospects’/customers’ needs and suggest appropriate products/services. • Set up meetings between prospects/customers and Account Executives and/or relevant Sales Team. • Report to a dedicated Project Manager. • Stay up to date with new products/services. Apply If You… • Like helping people to find solutions to resolve their challenges. • Like to work in an international environment. • Are a highly motivated person with a competitive personality, strong attention to detail and a hunger to reach and/or exceed your goals. • Have exceptional communication skills, both oral and written, coupled with excellent listening skills and a positive and energetic phone presence. • Can demonstrate an aptitude for technology. A Plus If You… • Are fluent in any other EMEA language (written/spoken – at native level) • Are experienced in telesales, customer service, help desk, and/or inside sales role for at least 1 year • Demonstrate a history of achieving and exceeding sales targets/goals, or other KPIs • Have experience and good working knowledge of CRM technologies/business applications Be part of an innovative, collaborative and winning team! About Us… 3D2B is a leader in the B2B sales arena. Founded by American executives with decades of business to business lead generation, marketing and sales experience, 3D2B's mission is to provide its clients with the highest quality service, strong ROI, and ease of collaboration. What makes us different from other B2B agencies? We do not sell! We create opportunities! Our services help our clients to expand and develop their business, relying on our professionalism, quality, dedication, commitment, and expertise. Mandatory documents required • Valid EU identity card or valid passport • Fiscal Code or documentation providing proof of issue • Valid Foreigners permit to stay and work for non-EU citizens (Permesso di Soggiorno)

We are seeking a System Engineer with passion for technology and developing reliable, scalable state of the art software systems. The ideal candidate is motivated to help continue automating and building infrastructures with a strong desire to test, implement, change and growth. This person will have opportunities to experiment with and implement new technologies across entire architectures. Must be comfortable working in a fast-paced environment, be open-mind to find solution and try new technologies. Open position in Turin Responsibilities • Working with internal team and clients to gather requirements, prototyping, architecting, implementing/updating solutions, building and executing test plans, performing quality reviews, managing technical operations, and triaging and fixing operational issues • Enable our clients to adapt to changing needs, improve their time to live, and deliver better solutions • Keep the lights on (day-to-day administration) • Ability to recognize technical needs and recommend suitable technologies • A systematic problem-solving approach, coupled with a strong sense of ownership and drive • Be and work as part of the team and communicates to ensure the eco-efficiency and team wellness Qualifications • Experience and knowledge of Red Hat Linux environment. Solid understanding of networking and communication protocols • Experience of automating end-to-end deployment processes, configuration and knowledge of associated tools (Ansible) • Knowledge of Containers (Docker), Container Orchestration (Kubernetes) and possibly Openshift • Ability to code your way out of problems and automate using the shell and at least one system-scripting language (Python/Perl/Go/..) • Provision, deploying, maintaining data and web infrastructure (Hadoop/Spark/SQL/MySQL/MongoDB/ELK/Apache/.. etc.) • Degree in Computer Science or related fields may be helpful. But attitude and practical experience with the skills above are our priorities • The ideal profile will be involved full-time and he/she must have gained an experience of at least 2 years in this role. Good relational and team work skills, dynamic autonomy, flexibility and a great desire to get involved are fundamental requirements. The contractual hiring form, remuneration and any benefits will be discussed during the job interview and will be parameterized with the actual skills of the candidate. We are waiting for your applications!!

We are seeking a System Engineer with passion for technology and developing reliable, scalable state of the art software systems. The ideal candidate is motivated to help continue automating and building infrastructures with a strong desire to test, implement, change and growth. This person will have opportunities to experiment with and implement new technologies across entire architectures. Must be comfortable working in a fast-paced environment, be open-mind to find solution and try new technologies. Open position in Milan and Bergamo. Responsibilities • Working with internal team and clients to gather requirements, prototyping, architecting, implementing/updating solutions, building and executing test plans, performing quality reviews, managing technical operations, and triaging and fixing operational issues • Enable our clients to adapt to changing needs, improve their time to live, and deliver better solutions • Keep the lights on (day-to-day administration) • Ability to recognize technical needs and recommend suitable technologies • A systematic problem-solving approach, coupled with a strong sense of ownership and drive • Be and work as part of the team and communicates to ensure the eco-efficiency and team wellness Qualifications • Experience and knowledge of Red Hat Linux environment. Solid understanding of networking and communication protocols • Experience of automating end-to-end deployment processes, configuration and knowledge of associated tools (Ansible) • Knowledge of Containers (Docker), Container Orchestration (Kubernetes) and possibly Openshift • Ability to code your way out of problems and automate using the shell and at least one system-scripting language (Python/Perl/Go/..) • Provision, deploying, maintaining data and web infrastructure (Hadoop/Spark/SQL/MySQL/MongoDB/ELK/Apache/.. etc.) • Degree in Computer Science or related fields may be helpful. But attitude and practical experience with the skills above are our priorities • The ideal profile will be involved full-time and he/she must have gained an experience of at least 2 years in this role. Good relational and team work skills, dynamic autonomy, flexibility and a great desire to get involved are fundamental requirements. The contractual hiring form, remuneration and any benefits will be discussed during the job interview and will be parameterized with the actual skills of the candidate. We are waiting for your applications!!

Stiamo surrounding a smart cameriere / cameriera per arrendere ordini e consegnare cibo e bevande ai nostri clienti. Definitely, dovresti essere in grado di fornire un'ccellente esperienza complessiva agli ospiti. Responsibility Provide an eccellente customer service to guarantee your satisfaction Saluta i clienti and presents the menu Provide consigli sui menu o condividere informazioni aggiuntive su richiesta I held and served ordini di cibo / bevande and sold prodotti aggiuntivi when appropriato Make use of the tavoli and keep it tavoli puliti e in ordine Check the quality of the product and correct any problem Consegnare garantni e riscuotere pagamenti Enjoying the full contact with the person of the service and the service Follow the rules / regulations pertinent to the sanitary provision and the guidelines of the client service Requisiti Checks the delicious taste with cameriere or cameriera Orientation to service and ottime capacità organizzative Problem solving and decision making skills Esperienza pratica con registratore di cassa e qualsiasi information system per gli ordini Attentive consultation and effective communication skills Buone condizioni fisiche Diploma di scuola superiore; the training sulla sicurezza alimentare sarata considerata un vantaggio I applied for qualification in order to insure my own CV / curriculum per l'applicazione immediata.

Functieomschrijving Randstad Hr Solutions, part of Randstad Group, focused on HR consulting services, for Thermo Fisher Scientific is looking for a Team Leader – Sterile Area Responsabilità The Team Leader - Sterile Area, reporting to the Sterile Department Supervisor, is responsible for planning and managing production activities during shifts, ensuring adherence to all regulatory control and documentation procedures, according to schedule, cost and quality standards. The selected person will have the chance to prove his/her leadership skills in a highly dynamic and result-driven environment. Key tasks: ? Overseeing operatives in day to day operations, making sure that production schedule, Right First Time and On Time Delivery KPIs are met; ? Managing anomalies and deviations, solving production problems with the support of the department head ? Ensure high standards of safety and engagement amongst his team/shift; ? Support the Sterile Department Lead in making sure that the Sterile production operations are properly controlled and regulatory compliance requirements are met by guaranteeing batch documentation is accurate, Standard Operating Procedures are accurate, critical documentation templates are accurate, equipment is in good repair and current calibration, and high standards of housekeeping are maintained in all areas of responsibility  Functie-eisen Qualifications: ? Degree’s in CTF, Chemistry, Biology or other similar fields; ? Good communication and leadership skills; ? Able to organize activities and resources and to recognize problems developing, not just occurring; ? At least 1 year of experience in GMP production environment; ? Experience with aseptic process;  Available to work on shifts