Revenue

The Revenue Trade Controller will be in charge of producing meaningful analysis concerning price, promo, mix and Trade Strategies in order to drive insightful business decisions in line with company strategy. The RT Analyst is in charge of analyzing and developing tools in order to improve the conduct of business, to develop sales growth (increase) and category profitability. Creates reports in order to evaluate/assess sales performance and helps Trade Marketing Manager in providing recommendations to improve category performance and profitability Builds and presents guidelines for promotions and trade strategies Supports Trade Marketing Manager in finding pricing opportunities in the market Leads analysis to support decision-making process concerning mix&promo optimization Supports Trade Marketing Manager for price/promo analysis in order to optimize the category plans Revenue Trade Manager/Controller FMCG (Report to Trade Marketing) 2-3 years experienceStrong analytical skills and P&L understanding Collaborate easily with the different functions (Sales, Category, Marketing, Finance) to achieve the objectives/results Ability to communicate & present Proficient in Microsoft Office Package (Excel, Powerpoint), Internal and External Database sources (Nielsen, IRI) Positive proactive approach Fluent in English Degree in Economics, Management, Marketing, Finance, Management Engineering or similar 2-3 years in similar commercial roles/finance in FMCG Multinational CompaniesAzienda leader nel settore FMCG.Ottima opportunità di carriera.Salario da 25.000 €/anno a 35.000 €/anno

Ako formazione srl ricerca un docente per corso di Revenue Management di 23 ore per azienda di Milano. Il docente dovrà dare le linee guida delle tecniche di gestione dei ricavi per strutture extralberghiere con l’obiettivo di ottimizzare i livelli di occupazione e le tariffe di vendita per incrementare il fatturato della struttura ricettiva orientandosi sulla gestione degli affitti a breve termine. Si richiede esperienza come formatore nelle materie trattate e residente in zona.

Hosco Caratteristiche della mansione: - Supervisionare, coordinare e supportare lo staff di front office nellambito accoglienza - Coordinare lattività di room division e prendersi cura delle necessità degli ospiti - Monitorare la soddisfazione del cliente e gestire gli eventuali complain - Studiare la strategia commerciale del comparto per attivare le vendite in maniera diretta e attraverso le piattaforme dedicare - Stilare report periodici e definire azioni di gestione e di vendita - Supervisionare e implementare i processi quotidiani del front office e dei reparti ad esso connessi Villa Porta Settore: Altro Ruolo: Altro

Revenue, agenzia di Web Marketing, ricerca Food Blogger / Articolisti con comprovata esperienza per avviare delle collaborazioni a lungo termine. Siamo interessati a Blogger per la pubblicazione di blog professionali con tema Food. I Blogger devono saper scrivere in ottica SEO, aver la piena padronanza della lingua italiana ed ottime capacità comunicative. Gradita la conoscenza di WordPress e la conoscenza dei maggiori social network. E’ richiesto un elevato grado di autonomia e professionalità, disponibilità a scrivere almeno 2 articoli a settimana, puntualità e precisione. Le collaborazioni saranno pagate puntualmente in base al numero di articoli scritti. Per le candidature, inviare CV indicando nell'oggetto Food Blogger, inserendo direttamente nel corpo dell’email uno o più argomenti di cui si intende scrivere rispetto ai temi sopra citati ed autorizzandoci al trattamento dei suoi dati.

Hosco JOB SUMMARY Milan, a city of rich history, breathtaking architecture, and a world-leading fashion and design scene, sets the perfect stage for your professional growth. At our exceptional properties ? Sheraton Milan Malpensa, Sheraton Milan San Siro, and The Westin Palace, Milan ? youll have the opportunity to showcase your sales expertise and make a meaningful impact, driving our business to new heights. Responsible for proactively soliciting and managing group/catering-related opportunities. Manages group/catering opportunities not handled by the Event Booking Center. Actively up-sells each business opportunity to maximize revenue opportunity. Achieves personal and team related revenue goals. Ensures business is turned over properly and in a timely fashion for proper service delivery. Responsible for driving customer loyalty by delivering service excellence throughout each customer experience. Provide service to our customers in order to grow share of the account on behalf of the company. CANDIDATE PROFILE Education and Experience ? 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; ? 3 years experience in the sales or related CORE WORK ACTIVITIES Understanding Markets & Maximizing Revenue ? Identifies new group/catering business to achieve personal and property revenue goals. ? Understands the overall market - competitors strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them. ? Closes the best opportunities for the property based on market conditions and property needs. ? Monitors same day selling procedures to maximize room revenue and control property occupancy. ? Gains understanding of the propertys primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event. Conducting Daily Sales Activities ? Responds to incoming group/catering opportunities for the property that are outside parameters of the Event Booking Center. ? Uses negotiating skills and creative selling abilities to close on business and negotiate contracts. ? Uses sales resources and administrative/support staff effectively. ? Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence). Providing Exceptional Customer Service ? Supports the companys service and relationship strategy, driving customer loyalty by delivering service excellence throughout each customer experience. ? Services our customers in order to grow share of the account. ? Executes and supports the companys Customer Service Standards and propertys Brand Standards. ? Provides excellent customer service consistent with the daily service basics of the brand. ? Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event. ? Partners with Event Management and/or Operations in providing a customer experience that exceeds the customers expectations. ? Sets a positive example for guest relations. ? Interacts with guests to obtain feedback on product quality and service levels. ? Attends pre- and post-convention meetings to understand group needs, obtain feedback on quality of product (e.g., rooms, meeting facilities and equipment, food and beverage), service levels and overall satisfaction. ? Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event. ? Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to the company. Building Successful Relationships ? Works collaboratively with off-property sales channels (e.g., Event Booking Center, Market Sales, Strategic Accounts) to ensure sales efforts are coordinated, complementary and not duplicative. ? Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include sales calls, entertainment, FAM trips, trade shows, etc. ? Develops relationships within community to strengthen and expand customer base for group/catering sales opportunities. ? Manages and develops relationships with key internal and external stakeholders. ? Provides accurate, complete and effective turnover to Event Management. Additional Responsibilities ? Utilizes intranet for resources and information. ? Conducts site inspections. ? Creates contracts as required. ? Participates in and practices daily service basics of the brand. Marriott International is committed to set science-based emissions reduction targets to reduce our carbon footprint dramatically by 2030, resulting in the development of Marriotts Climate Action Program (CAP), a comprehensive approach to reduce our carbon footprint and enable climate-smart growth and decision making. Our work to reduce Marriotts global carbon, water, and waste footprints, among other sustainability efforts, is the foundation of Serve 360s Sustain Responsible Operations coordinate At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brands unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. Be where you can do your best work,​ begin your purpose, belong to an amazing global​team, and become the best version of you. The Westin Palace Milan Settore: Altro Ruolo: Altro

Hosco The Gritti Palace, a Luxury Collection Hotel in Venice, part of Marriott International, is currently recruiting for a Sales Account Director, he/she will report to the Director of Sales and she/he will join a team of passionate professionals. This is a great opportunity to work in a place of exceptional art and elegance, where history and culture are met with renewed Venetian style. The Gritti is known for impassioned service, a delectable culinary experience and an intimate wellness haven. The reference point for the worlds elite at international city events such as the Biennale, Carnival and the Venice Film Festival. What we offer - Professional career progression at international level in 9000 Marriott hotels - Learning and development opportunities online, on the job and in class - Discounts on hotel rooms, gift shop items, food and beverage - Experienced management & motivated and engaging colleagues - Charity events, Wellbeing activities and voluntary work in the community of Venice through the TakeCare program - Canteen service Manages and/or provides dedicated account management support to a targeted portfolio of accounts with a focus on the US luxury transient segment. Builds and maintains business relationships with key buyers by applying the principles of strategic account management to achieve account market share goals for the property. Develops strong partnerships with buyers for the purpose of penetrating and growing market share and driving account sales. Leverages Marriotts products and services as a team member within their assigned account portfolio. Responsible for increasing Marriotts preference, loyalty and profitable share within assigned accounts and contribute to overall Sales Team success through the direct sales efforts of revenue generation and value creation. Executes the overall account strategy for assigned accounts to generate and maximize business. CANDIDATE PROFILE Education and Experience ? 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major and 3 years experience in the sales and marketing or related professional area; OR ? 4-year bachelors degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major and 2 years experience in the sales and marketing or related professional area. - Right to work in Italy. - Fluency in Italian, English and preferably French. - Total Account Management experience. - Preferable knowledge of US market. CORE WORK ACTIVITIES The role of the Account Director is to support the Hotels Sales Team vision and mission by executing transactional sales excellence. Sales and Account Management - Develops and implements the overall account strategy for assigned accounts. Execute sales strategy to achieve account goals. - Retains, expands and grows account revenue of assigned accounts through total account penetration, margin management, and implementation of sales and marketing initiatives - Penetrates assigned accounts for group and transient, as well as exploring opportunities for extended stay and catering sales business. - Identifies and aggressively solicits new accounts in coordination with any relevant Sales and Marketing. - Accurately qualifies potential accounts; re-qualify existing accounts. - Articulates the financial benefits of a proposal as it pertains to the customers business objectives. - Collects and analyzes key information about the customers business and/or operation. - Counsels internal stakeholders on optimal negotiating stance. - Demonstrates benefits of total account management and team-based sales. - Demonstrates working knowledge of legal issues within industry. - Develops opportunity sales plan with actionable steps to attain revenue goals. - Identifies key purchase points and decision-makers that influence the "buy" decision. - Maintains account information in Opera Sales and Catering to ensure accurate and up-to-date account reporting. - Qualifies each business opportunity and recommend company products that match both the customer needs as well as the hotels business needs. - Suggests positive alternatives whenever necessary. - Leverages appropriate sales and property Leadership to ensure account saturation pull-through of account strategies and selling solutions at the local property level. - Establishes and maintains accurate and up-to-date customer, account and opportunity data each account in Opera Sales and Catering to ensure accurate reporting. - Manages proactive account, segment or regional sales. - Supports in-market needs of properties in a given regional area. - Supports data gathering, reporting & tracking functions. - Understands traditional industry processes (pricing, RFPs, proposals, etc) Executes and support Marriotts Customer Service Standards and hotels Brand Standards. - Participates in and practices daily service basics of the brand - MHR Genuine Care Basics - Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event. - Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building an Account and loyalty to the company. Revenue Generation - Identifies key purchase points and decision-makers that influence the "buy" decision. - Relates customer needs to product capabilities. - Routinely quantifies the business impact to both the customer and Marriott. - Works with Revenue Management to support account strategy in-market. - Builds and strengthens accounts with existing and new customers, industry organizations and brand network to enable future bookings. Activities include sales calls, entertainment, familiarization ("fam") trips, trade shows, etc. - Pursues initiatives to capitalize on strengths and market opportunities, and to counter competitive threats. - Constantly monitors the competition on the market and anticipates business opportunities Value Creation - Anticipates and quickly seizes opportunities not obvious to others to build customer satisfaction. - Delivers on commitments to customers. - Delivers value-added products and services to create long term customer loyalty. - Focuses on two-way communication to ensure win-win relationship is maintained. - Serves as the accounts "local service guarantee" by promoting outstanding service delivery at every customer touch point, issues are resolved timely and to the customers 100% satisfaction. - Understands the overall market dynamics - competitors strengths and weaknesses, economic trends, supply and demand etc. and how to sell to assigned accounts. - Acts as the customers advocate through understanding account needs and opportunities. Identify emerging business opportunities and risks within assigned accounts and provide feedback to key stakeholders (i.e. property Leadership). - Effectively resolves guest issues that arise in the sales process. Bring issues to the attention of property leadership, as appropriate. - Positions self as "Subject Matter Expert" in terms of customer or account activity, business segment activity or market/region activity. - Uses knowledge of Marriotts operations, its markets and competitors to promote dialogue and enrich customer interactions. Market Integration & Team Participation - Monitors that account sales strategies are communicated, implemented and updated as market conditions fluctuate. - Identifies and cultivate relationships with key colleagues and stakeholders in other parts of the organization. - Participates with account team in market pull-through activity. - Supports in-market needs of properties in a given regional area. Other - Performs other duties as assigned to meet business needs. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. The Luxury Collection Hotels & Resorts, with over 120 properties in more than 35 countries, offers the promise of authentic experiences that evoke lasting, treasured memories. Our more than 100 years of experience, beginning in 1906 under the Italian CIGA brand ? a collection of Europes most celebrated and iconic properties ? serves as a solid foundation as we continuously evolve to exceed the desires of the luxury traveler. From legendary palaces and remote retreats to timeless modern classics, each luxury hotel and resort is a unique and cherished expression of its locale ? a portal to the destinations cultural charms and treasures. If you are someone with an appreciation for evocative storytelling, a keen interest and passion for this destinations heritage, and a desire to deliver genuine, personalized, and anticipatory hospitality, then we invite you on our journey. In joining The Luxury Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. The Gritti Palace, a Luxury Collection Hotel, Venice Settore: Altro Ruolo: Altro

Our Sales and Marketing teams sell our services to the world's largest global corporate customers. Our expert sales professionals are dedicated to managing the communications of multinational corporations by simplifying corporate systems and helping our customers reduce costs enabling them to be a ready business. There has never been a better time to join as our Global Account Manager and be a part of our success. As a Global Account Managers or GAMs you will be accountable for the overall relationship management for one or more global clients. Our Global Account Managers are focused on driving business outcomes for accounts; aligning operating companies, affiliates and partners in order to drive profitable and long-term revenue contribution, customer satisfaction and increased market share. These successes will result from knowledge and expertise on integrated products, IT services, converged/unified communications / IoT and mobile solution offerings. Our Global Account Managers lead a client-focused virtual team which include National Account Managers in different regions, commercial solution and service functions depending upon the size of the Client and the complexity of their relationship. Key Accountabilities:Ensures delivery of all financial targets including revenue, connections for voice and data, market share and net margin contribution, as well as responsibility for the delivery of the P&L Responsible for developing and implementing a clear strategic Account plan for driving profitable growth in the Account by aligning key stakeholders across Marketing, Lines of Business, Presales etc. Establishes appropriate relationships with customers and leverages those relationships to win new business. Introduces new products and propositions to key decision makers within the customer through relationship and stakeholder management at C level within all key customers. Understands up front through engagement at the right business level the customer's strategic and operational issues. Works with OpCo corporate sales areas and customer Fulfilment and delivery areas to ensure that international and national strategies are aligned, complementary and deliver to customers Responsible for driving multi product penetration increasing revenue from the account. Global Account Manager - IT vendor companyTop 10 worldwide ICT companyYou will be a proven and credible operator at C level and have a track record of delivering successful solutions for multi-national corporations. You will be commercially adept, technically sound and able to deliver results through geographically disparate teams. Essential:Track record of global accounts/ enterprise solution selling within multi-national companies Deep understanding of the customer's business, it's market and industry alongside key decision-makers and influencers in account organisation Manage global customer relationship up to C-Level Ability to translate customer's objectives and strategy into relevant propositions Well-versed with consultative selling approach Robust understanding of account P&L. Top 10 worldwide ICT companyOttima opportunità di carriera.Salario da 70.000 €/anno a 85.000 €/anno

Role purpose: The National Account Manager (NAM) will manage the local customer relationship for a portfolio of Enterprise accounts across the group operating companies, affiliates and partners and drive profitable revenue contribution and increased market share from integrated product, IT service and solution offerings.Leads account planning and strategy development for a defined portfolio of Enterprise accounts supporting and aligned to the global account plan (as defined by the Global Account Manager, Regional Account Manager and customer)Drive accelerated revenue growth by identifying potential markets for new and existing products and servicesIdentify and pursue sales opportunities and leads which may come from meetings, clients, other sales force, vendors and others. Maximises internal network to get results for customers and to ensure effective problem resolution and problem management Introduces new innovations and concepts to key decision makers within the customer through relationship and stakeholder management of CEO's and Sales Directors within all key clients. Understands up front through engagement at the right business level the customer's strategic and operational issues. Oversees new products, services and mobile solutions of account. Works in partnership with Customer fulfilment and pre and post sales areas to ensure seamless introduction of new product services and solutions to accounts Key performance indicators: New business contract value Yearly revenue Customer retention National Account Manager - Vendor multinazionale leader nel mercato IT Vendro multinazionale leader nel settore ICTCore competencies, knowledge and experience:Maintain expertise of internal procedures and systems (e.g. SFDC) for resigns and acquisitions and managing the progress of quotes through commercial processes to contract production To have the ability to manage own time to ensure market and product knowledge is up to date Ensure sales and churn targets are achieved every month. Experience in solution sales and relationship management (track record of global accounts/enterprise solution selling) within multi-national companies. Knowledge of ICT development and operations, and a technical sales background preferableExperience of identifying customer requirements and developing creative and innovative customer-centric solutions with an international context. Demonstrated understanding of important financial concepts, the IT&T environments, purchasing practices and industry specific aspects of corporate customers An understanding of corporate governance in complex organisations. Demonstrated success in networking at senior levels amongst industry leaders with strong relationship management skillsAccount management with full P&L responsibility for around 20 accounts with combined worth of €5M International IT vendor company - one of the Top 10 companies in the world.Ottima opportunità di carriera.Salario da 50.000 €/anno a 68.000 €/anno

S/he will be responsible for managing relationships with assigned and prospective clients resulting in achieved revenue target and client satisfaction, increase client engagement and sell services and solutions. Key responsibilities will be:Accountable for driving your team's sales to meet revenue goal Build client relationships through engagement, identifies business opportunities Maintain relationships with current clients, supporting and directly servicing part of the coming client requests Penetrate and establish enduring client relationships with senior decision makers at clients Ensure pro-active insights and action oriented solutions are delivered to clients Negotiate and close business deals and maintain extensive knowledge of company solutions Approach potential new customers, present to them, ultimately convert them into clients and grow business with them Recognize potential opportunities with clients and drive sales by creating proposals, negotiate and establish a long-term value for both the client and the company Senior Account Market Research Min. 4 years of experience in Research, Marketing or Sales University degree Fluency in English Strong numerical skills and ability to translate numbers into clear insights and recommendations Proficiency in sales and negotiation skills Excellent presentation skills Ability to bring added value in team work Strong business acumen and financial knowledge Ability to sell solutions that help our clients meet strategic goals Microsoft Office computer skills (Word, PowerPoint, Excel) Knowledge of Pharmaceutical industry is a plusFast growing Market Research companyOttima opportunità di carriera.Salario da 36.000 €/anno a 45.000 €/anno

We are looking for an experienced sales leader to manage the growth in Italy. As Italy Sales Manager, you will act as an entrepreneur to acquire many new clients and lead a team to achieve your objectives. Your main responsibilities will be: Identify target accounts and proactively acquire new clients in the Italy (from hunting plan setting & execution to deals closing & new clients on boarding). Exceed sales and revenue targets by effectively managing quarterly sales goals. Accountable for client retention and new profitable revenue growth. Recruit, manage, and develop a highly driven team of sales, customer sucess managers and Marketing Manager. Lead by example: as an individual contributor, by hitting your own sales quota; as a manager by helping your team progress and reach their targets. Develop and maintain a personal network with clients and partners, predominantly at senior executive level. As a member of the sales management team, participate in the implementation of the global strategic sales objectives and contribute in identifying and implementing continual process and practice improvements. Ensure accurate sales reporting, metric analysis, sales recognition, and other ad-hoc sales operations support activitiesSales Manager Italy - Multinazionale settore HRMultinazionale settore HR - Talent5+ years experience in new business acquisition sales, including 2+ years of management roles HR industry experience & personal network in HR Previous experience of selling B2B SaaS solutions is a plus Strong operational leader with demonstrated success in driving growth, getting tangible results, and improving sales KPI Positive and creative, with strong willingness to win despite all challenges, thrives in a fast paced entrepreneurial and competitive environment Familiar with CRM systems (Salesforce.com ideally) Outstanding communication, negotiation, persuasion, and interpersonal skills with a natural ability to build relationships Data-driven, results-oriented, and accurate Italian native speaker, Fluent EnglishOur Partner is an international company who helps HR professionals provide a unique candidate and employee experience while liberating them from low added-value tasks. Their Talent Experience Platform, delivering a chatbot, interview scheduler, AI-driven video interviewing, language assessments and career management solution, allows their customers to optimize and digitalize their hiring, internal mobility and employee career development.Ottima opportunità di carriera.Salario da 50.000 €/anno a 70.000 €/anno

Caratteristiche della posizione: - Attività di ricevimento e accoglienza clienti - Attività di ufficio booking e mailing, marketing e revenue - Orario di lavoro a tempo pieno, turni variabili su 6 giorni a settimana Caratteristiche del/la collaboratore/collaboratrice: - Capacità di comunicare e scrivere fluentemente in inglese e almeno una seconda lingua straniera - Capacità di relazionarsi con il pubblico e di inserirsi rapidamente all'interno di una squadra - Propensione al lavoro di squadra e disponibilità a orari di lavoro flessibili Sono preferiti/e candidati con: - Residenza in Venezia Centro Storico - Precedenti esperienze nel settore turismo (anche brevi) in Italia o all'estero. La ricerca ha carattere urgente e mira all'inserimento immediato. Inviare curriculum vitae con foto

Financial and technical modeling of Renewables and if applicable, other projects for the Holdings This involves the commercial forecasts and analysis on cash flows, revenue streams and costs across its existing portfolio and new business, in order to make management decisions, together with a variety of ad hoc projects. Responsible for delivering financial planning as well as financial analysis on variance to plan; develop robust business cases to aid decision making. Provide support to Country Manager Analysis of individual projects, to assist company's analysis of business opportunities, and to help decision making as to which opportunities provide an attractive risk adjusted return for the Company Presentations to potential clients, highlighting attractiveness of our solutions Back-up commercial analysis required for permitting, approval, emission allowances, etc. Provide information and recommendations to the Country Manager Liaise with external consultants, where applicable Evaluating the securities of companies in one industry Compare the companies' financial reports with those of previous years and try to predict what will happen to the companies' earnings in the future. Test and suggest new reports in response to current business issues. Establish and maintain systems to analyze and report key performance metrics to aid management in the identification of improvement opportunities and internal best practices. Perform qualitative and quantitative analysis in connection with acquisitions and/or development within the power industry. Perform financial modeling, investment memos, presentations to clients, site visits, etc. Support Business Development team as well as Senior team. Financial Analyst with experience in the Energy sectorGreat career opportunityBachelor Degree in Finance + 3 years of experience within power, gas or oil markets. Must be able to manage multiple projects simultaneously. Must be able to understand key concepts of the power generation industry and in particular of quad-gen technology. Quick learner and a logical structured thinker. Advanced Excel and Power Point spreadsheet skills. Experience including Macros, Pivot Table, etc. Strong quantitative and analytical skills and attention to detail. Ability to work under time constraints and meet aggressive deadlines. Demonstrated ability to work effectively under little supervision. Excellent written and oral communication skills, as this position will have routine interaction with top company management. Ability to solve problems and develop creative recommendations in an environment with limited standardization. Effective communication skills including the ability to listen to the needs of others, research and comprehend complex matters, articulate issues in a clear and concise manner, and present findings as well as recommendations in oral and written presentations. Our client develops, acquires and operates electric power and district heating businesses around the globe with a particular focus upon high-growth, under-served markets and innovative niches within developed markets.Great career opportunity.

Main Accountabilities: Support the Key account Manager AO (EMEA + APAC) in the implementation of the customer strategies (prepare operative sales plans, lost order analysis, review contracts to ensure that the negotiated terms are followed and fulfilled, prepare and maintain the relevant documentation) Provide an ongoing support to the customers as regards all technical issues and ensure high quality customer service (follow-up of orders, customer visits, cost/revenue analysis in cooperation with the project controlling, prepare and conduct the customer presentations) Support the KAM AO in the liaison between the customers and the internal departments, processing the customer complaints and initiate improvements (e.g. initiation of new product concepts in the R&D department). Provide support in preparation of the price/cost analyses as well as the operational sales planning Provide support to KAM in the preparation of the price negotiations for the new projects, in cooperation with the project controlling during the offer/development phase. Support the customer projects from a technical as well as commercial perspective from the initial phase until delivery in regards to budget, deadlines, respect of payments due dates, etc. Support in preparation of the negotiations regarding the product modifications and prices during the production phase within given limits. Support the KAM AO in the market researches of the competitors´ activities and products Support KAM in performing timely invoicing/billing for the prototype samples, tools, etc. Multinazionale leader del settore industriale ricerca un Key Account Junior OE Job Requirements: University degree or equivalent education in the field of Engineering. Customer orientation, organization and coordination skills, self-initiative and ability to work under pressure communication skills Relevant IT tolls (MS Office, SAP, etc.) Fluency in English. The knowledge of German language is also appreciated. Availability to travel Sales orientation Multinazionale leader del settore industrialeOttima opportunità di carriera.Salario da 30.000 €/anno a 40.000 €/anno

Descrizione del ruolo: Double tree by hilton roma monti in apertura a giugno 2020 ricerca un/a reservation & events manager.principali attività e responsabilità:·        gestisce il reparto prenotazioni con l'obbiettivo di raggiungere e superare i budget annuali·        gestisce il rapporto con to / ota / adv / etc nel rispetto degli standard aziendali ·        se necessario sviluppa nuove procedure, in accordo con il direttore, con l’obiettivo di migliorare il rapporto con gli ospiti diretti e indiretti, la "brand reputation" e il revenue. ·        collabora con il fom controlla costantemente la disponibilità di vendita e, qualora necessario, interviene direttamente per massimizzare le vendite·        supporta la sede centrale sulle strategie tariffarie e di vendita·        effettua e coordina site inspections con i potenziali clienti (agenzie, dmc, to, privati, etc)·        gestisce tutti gli aspetti burocratici dell’evento (contrattazione, contrattualizzazione, fatturazione e pagamento)·        costituisce il riferimento tra il cliente e la struttura prima, durante e dopo lo svolgimento dell'evento·        sviluppa, coordina e controlla tutti i processi di comunicazione / operatività fra i vari reparti interessati·        redige reportistica relativa all’andamento delle vendite per la direzione Caratteristiche del candidato: Requisiti richiesti:·        comprovata esperienza nella gestione di volumi importanti·        ottima conoscenza della lingua inglese e di almeno una seconda lingua straniera·        esperienza nel medesimo ruolo nel settore alberghiero di almeno due anni·        conoscenza di sistemi di gestione alberghiera e dimestichezza nell’utilizzo del pacchetto office·        conoscenza delle dinamiche proprie del reparto f&b·        conoscenza dei sistemi onq e r&i costituisce titolo preferenziale caratteristiche personali:·        capacità di lavorare sotto stress·        ottime capacità comunicative e propensione al lavoro di gruppo·        propositività ed orientamento al conseguimento degli obiettivi  

Consulente Alberghiero Pugliese, esperto in Marketing turistico per start up o riposizionamenti aziendali, si propone per strutture alberghiere, sale ricevimenti o Ristoranti che hanno necessità di riposizionarsi sul mercato. Sono esperto di web marketing, revenue management, OTA, food cost, banchetti Nuziali, mailing, software alberghieri. Portfolio tour Operator Italiani ed esteri. Contattami per un semplice confronto. P.IVA.

The ideal candidate will be responsible for growing agency clients revenue through digital media campaigns set up and optimisation on all major paid channels. Attività in cui la risorsa verrà inserita: Paid campaigns set up and optimisation on paid channels (e.g. Google, Facebook, Bing, Linkedin etc…) Landing page creation using Unbounce Tracking set up via Google Tag Manager Clearly understand and implement digital marketing campaigns which fit client needs Provide analytical reporting of campaigns to clients and other members of the team Requisiti richiesti: Bachelor’s degree or equivalent 2+ years managing performance campaigns agency side Fluency in Microsoft Office suite (Outlook, Excel, Word, PowerPoint, etc.) Fluency in Google Analytics / Tag Manager Fluency in Italian and English is required Strong written, verbal and collaboration skills Tipologia contrattuale: Full Time Sede di lavoro: Dubai, UAE or Full Remote Candidandosi al presente annuncio si autorizza il trattamento dei dati personali ai sensi dell’art. 13 d. lgs. 30 giugno 2003 n°196 – “Codice in materia di protezione dei dati personali” e dell’art. 13 GDPR 679/16 – “Regolamento europeo sulla protezione dei dati personali”.

The Best Rent, azienda specializzata nella gestione di appartamenti per affitti di breve e medio periodo a Milano, sta cercando una risorsa a supporto delle attività dell'ufficio booking internazionale. Verrai inserito in una squadra giovane e proattiva, dove potrai mettere a frutto i tuoi studi e scoprire che gli anni (o i mesi) passati all'università saranno stati un ottimo investimento per il tuo futuro. Ogni tua idea verrà ascoltata con interesse, ogni tuo errore sarà accolto come un momento di crescita che ti aiuterà a diventare il professionista che hai in mente. Potrai metterti alla prova in un contesto che dà spazio all'iniziativa e in cui potrai toccare con mano i successi (o i danni) che il tuo spirito di iniziativa avranno raggiunto (o causato, ma tranquillo, potrai sbagliare ogni giorno). Tutti possono candidarsi alla The Best Rent, ma solo in pochi hanno lo spirito giusto, autoironico, assertivo e proattivo, per iniziare un percorso con noi. Vuoi scoprire se facciamo per te? Leggi bene cosa stiamo cercando e facci intendere che sei la persona giusta per noi! Cosa stiamo cercando? 1 Booking Tourism Specialist (STAGE CURRICULARE) - MILANO Supporterai il nostro reparto Booking: frizzante, multietnico, ecosostenibile ed LGBTQ+. Scoprirai tutti i segreti e i trucchi relativi alla gestione delle prenotazioni online e ti sporcherai le mani (tranquillo, in senso figurativo!) con concetti di revenue management, gestione delle migliori OTA e di canali di prenotazione non convenzionali, unici del settore dello short stay. Di cosa altro ti occuperai? - Gestione del cliente: dalla richiesta di prenotazione fino al check-in, lo assisterai guidandolo nel districarsi tra piani tariffari, politiche di cancellazione, promozioni e problematiche. - Gestione dei rapporti con le aziende clienti, italiane e internazionali, partner qualificati e proprietari desiderosi di conoscere i frutti del tuo lavoro sul loro appartamento; - Ti interfaccerai con le altre figure aziendali al fine di assicurare il miglior servizio al cliente; Come lavorerai? - Non appena arrivato riceverai un welcome pack per farti scoprire l'universo The Best Rent. - Verrai accompagnato passo passo in un periodo di inserimento iniziale che durerà per tutta la durata dello stage. Il nostro booking manager vanta un'esperienza pluriennale in contesti internazionali e strutturati ed è dotato di pazienza, sana ironia e un pizzico di fantasia, che non guasta mai. - Durante il tuo percorso avrai dei momenti di formazioni a te riservati, che potrai mettere a frutto immediatamente. REQUISITI RICHIESTI: - Laurea e/o Master IN CORSO, è importante che tu stia studiando perché è uno stage "curriculare", ma tranquillo, siamo flessibili di orari! - Forte spirito di iniziativa e capacità di lavoro in squadra: sul lavoro ci piace essere seri ma senza prenderci mai sul serio; - Ottima conoscenza dell'inglese: come immagini tutto il mondo viene nei nostri appartamenti! Se poi conosci anche un'altra lingua, meglio ancora! Cosa ti offriamo? L'inserimento nel fantastico mondo di The Best Rent, non è abbastanza? Beh, allora rilanciamo offrendoti: - Un percorso di crescita che ti formerà come professionista e con cui potrai metterti alla prova per crescere in azienda e far esplodere tutto il tuo potenziale. - Stage curriculare con rimborso mensile iniziale di 400€/mese. - Pc aziendale e postazione bella, comoda e ordinata. - Cellulare aziendale per chiamare chi vuoi, tanto paga la The Best Rent. - Possibilità di usufruire di sconti negli appartamenti del Gruppo. - Potrai infine, se lo vorrai, testare i nuovi fantastici appartamenti che vengono acquisiti ogni giorno: per controllare che rispettino i nostri standard di qualità (riceverai un rimborso extra per ogni test). Come ti devi candidare? I candidati ambosessi (D.lgs. 198/2006) di ogni genere, credo, interesse, nazionalità e carattere, possono inviare il Curriculum e lettera di presentazione, con l'autorizzazione al trattamento dei dati personali, indicando nell'oggetto "BOOKING". I dati dei candidati verranno trattati e conservati unicamente per finalità di selezione, garantendo i diritti ai sensi del D.lgs. 196/03.

Per azienda cliente leader nel settore macchine alimentari industriali, ricerchiamo la figura di un Social Media Marketer. La risorsa sarà chiamata a gestire visibilità e notorietà del sito, al fine di ottenere risultati economici (in termini di traffico, revenue, conversioni, lead, ecc). Si occuperà del piano marketing sui social media, promozione sui social network, pubblicità social, campagne online, locandine e grafica digitale. Gradita Laurea in Marketing o equipollenti. Disponibilità a valutare part time. Clicca sul link sottostante "sito web" per inviarci la tua candidatura.

MF Consultant – società di servizi HR alle aziende. Esperti di Head Hunting & Executive Search; Talent Acquisition Outsourching e RPO, Temporary Manager e Coaching & Mentoring, Per importante azienda cliente internazionale specializzata in Food & Pet food stiamo cercando un Financial BP per l'Headquarter di Milano. Job Purpose To support our value creation journey, the Finance Business Partner plays a critical role in providing financial leadership and decision support in line with our business strategies. Along with providing visibility and insights on financial performance, you steer the business performance to deliver on financials objectives. You will also be on the forefront of driving our digital reporting journey and enabling the democratization of financial data. The role will also business partner our Advertisment, Consumer Promotion & Display (ACP&D) budget and Logistic costs. You will be reporting into the Unit CFO and be part of a diverse & motivated finance team. The role is based Milan with a local employment contract. Key Responsability - Support step 1 (PMR), Step 2 (DMR) and Step 3 (SMR) of the S&OP+ process. - Collaborate closely with the S&OP+ leader to drive/understand the right discussion across the entire S&OP+ cycle. Facilitate step 4 (IR) and prepare step 5 (MBR). Reviewing performance and outlook against plan / expectations and identify actions to be taken. Ensure fundamental decisions and gaps to plan are appropriately escalated to step 4. Modelling of financial shape and outlook, with strong directional periodic forecasts - volumes, NSV and profit expectations reflective of product / customer mix. - Prepares the periodic financial reporting, including performance analysis and comments for management and other stakeholders. - Supports the financial shaping process and target settings. Ensuring financial plans are fully aligned to the strategic direction and aspirations of the business. - Drives local digital reporting journey and drive financial acumen as well as value creation mindset within the organization through proper communication, education and/or influence. - Ensure adherence to Trade Spend budgets throughout the year, and take corrective action where necessary - Initiate, lead, and manage projects which will improve current business processes/procedures and deliver against strategy (including S&OP+ and resource allocation) - Builds effective cross-functional networks at all levels of the organization (Unit, Region, Global) to ensure effective communication. ACP&D Business Partnering - Partners with the budget owners to ensure that ACP&D investment is align with strategic priorities and that their ACP&D spend is align with approved budgets. - Drives strong governance of the AC&P budget and provide accurate accruals as part of our closing process. - Responsible for the financial analysis / impact of the effectiveness of promotional activities and trade investments to drive value creation and to drive portfolio and customer mix as per business strategy. Supply Business Partnering - Support Logistic Team in Supply projects costs and ROI assessment, AEP process and forecast process. - Partners with the budget owners to ensure that the logistic costs are aligned with approved budgets - Drives strong governance of the logistic budget and provide accurate accruals as part of our closing process. Context and scope This role interacts with departments across the Unit's organization, especially with Demand and Supply by providing forward looking financial insight on market conditions and alternative business scenarios. - Works closely with Demand Functions and Supply to provide quality financial insights for decision making. - Oversees group reporting to provide a perspective on the topline and P&L trends, identifying opportunities, challenges and proposing actions to address them. - Support leadership team to provide financial and market data to support decision making - Supports S&OP+ process contributing to the reconciliation and preparation of the MBR deck for discussion. - Support SRM process (Sales Revenue Management Initiatives) in the unit. - Provide visibility to all Associates on the company's financials, through financial insights on business and specific trainings on financial data and tools. Job Specification - Education & Professional Qualification - Bachelor's degree in Economy, Finance, Accounting or related fields - Professional proficiency in English - Advanced Excel skills - Experience with Power BI is a plus - Good communication skills - Minimum 3 years in a similar position ideally for a FMCG multinational company. - Navision - Hyperion Oracle - Excel / Power BI - Strong sense of business, critical thinking, approachability, communication, organization agility and ROI mindset are the main features required for this position. Modalità di lavoro: smartworking 50% a settimana CANDIDATI PER AVERE MAGGIORI INFORMAZIONI!!! A proposito di noi! MF Consultant è nata nel 2015, nel tempo è cresciuta grazie al duro lavoro di professionisti che si sono sempre distinti per ambizione e passione, uniti da un grande senso di rispetto per il valore umano delle risorse aziendali. Siamo al fianco di aziende di ogni dimensione e settore merceologico presenti su tutto il territorio nazionale offrendo la nostra professionalità in: - HEADHUNTING & EXECUTIVE SEARCH: Seguiamo le selezioni di Top manager, Middle manager, Key Resources, Coordinator provenienti da differenti settori e con esperienze nazionali e internazionali. - TALENT ACQUISITION OUTSOURCING & RPO: La nostra forza sta nella mappatura delle competenze e creazione di JD con intervista strutturata al management, applichiamo tecniche e strumenti personalizzati di ricerca del profilo ideale; Il nostro must è il rispetto delle singole pari e la governance dei tempi e del budget che ci vengono affidati. - SERVIZI DI CONSULENZA HR TEMPORARY: I nostri HR Consultant aiutano l'impresa a gestire il personale in ogni ambito e processo della vita aziendale. Analizziamo tutti i processi relativi alla gestione e allo sviluppo delle risorse umane, a partire dal Recruitment, passando per l'Onboarding, per la Pianificazione e il Monitoraggio delle Performance. Siamo anche esperti di Training, Counseling, Professional & Business Coaching; Evaluation, Talent e Performance Management; Diversity & Inclusion, Internal Communication; Brand Identity e Web Reputation; Employer Branding ma anche di Offboarding - LEARNING & DEVELOPMENT: Una persona valorizzata nelle proprie capacità personali e professionali sarà più motivata anche nel proprio lavoro, offrendo all'intera organizzazione un valore aggiunto. La mission dei nostri corsi è di creare team forti e coesi in cui ciascun componente sia in grado di lavorare insieme e in modo autonomo valorizzando l'Unicità del singolo e la sua integrazione nel gruppo. La nostra offerta formativa può essere modulata e costruita sulle esigenze delle persone e dell'organizzazione: Formazione finanziata; Formazione manageriale e soft skill; Percorsi di professional & business coaching; Counseling aziendale e team building. MF Consultant sostiene da sempre il talento delle persone; si impegna, pertanto, a promuovere un ambiente di lavoro inclusivo. Settore: Industria alimentare Ruolo: Finanza/Contabilità/Revisione Gestisce altre persone: No Tipo di occupazione: Contratto a tempo indeterminato Inquadramento: Direzione/Quadri

MF Consultant Sas di Marisa Ferrara & C MF Consultant – società di servizi HR alle aziende. Esperti di Head Hunting & Executive Search; Talent Acquisition Outsourching e RPO, Temporary Manager e Coaching & Mentoring, Per importante azienda cliente internazionale specializzata in Food & Pet food stiamo cercando un Financial BP per l'Headquarter di Milano. Job Purpose To support our value creation journey, the Finance Business Partner plays a critical role in providing financial leadership and decision support in line with our business strategies. Along with providing visibility and insights on financial performance, you steer the business performance to deliver on financials objectives. You will also be on the forefront of driving our digital reporting journey and enabling the democratization of financial data. The role will also business partner our Advertisment, Consumer Promotion & Display (ACP&D) budget and Logistic costs. You will be reporting into the Unit CFO and be part of a diverse & motivated finance team. The role is based Milan with a local employment contract. Key Responsability - Support step 1 (PMR), Step 2 (DMR) and Step 3 (SMR) of the S&OP+ process. - Collaborate closely with the S&OP+ leader to drive/understand the right discussion across the entire S&OP+ cycle. Facilitate step 4 (IR) and prepare step 5 (MBR). Reviewing performance and outlook against plan / expectations and identify actions to be taken. Ensure fundamental decisions and gaps to plan are appropriately escalated to step 4. Modelling of financial shape and outlook, with strong directional periodic forecasts - volumes, NSV and profit expectations reflective of product / customer mix. - Prepares the periodic financial reporting, including performance analysis and comments for management and other stakeholders. - Supports the financial shaping process and target settings. Ensuring financial plans are fully aligned to the strategic direction and aspirations of the business. - Drives local digital reporting journey and drive financial acumen as well as value creation mindset within the organization through proper communication, education and/or influence. - Ensure adherence to Trade Spend budgets throughout the year, and take corrective action where necessary - Initiate, lead, and manage projects which will improve current business processes/procedures and deliver against strategy (including S&OP+ and resource allocation) - Builds effective cross-functional networks at all levels of the organization (Unit, Region, Global) to ensure effective communication. ACP&D Business Partnering - Partners with the budget owners to ensure that ACP&D investment is align with strategic priorities and that their ACP&D spend is align with approved budgets. - Drives strong governance of the AC&P budget and provide accurate accruals as part of our closing process. - Responsible for the financial analysis / impact of the effectiveness of promotional activities and trade investments to drive value creation and to drive portfolio and customer mix as per business strategy. Supply Business Partnering - Support Logistic Team in Supply projects costs and ROI assessment, AEP process and forecast process. - Partners with the budget owners to ensure that the logistic costs are aligned with approved budgets - Drives strong governance of the logistic budget and provide accurate accruals as part of our closing process. Context and scope This role interacts with departments across the Unit's organization, especially with Demand and Supply by providing forward looking financial insight on market conditions and alternative business scenarios. - Works closely with Demand Functions and Supply to provide quality financial insights for decision making. - Oversees group reporting to provide a perspective on the topline and P&L trends, identifying opportunities, challenges and proposing actions to address them. - Support leadership team to provide financial and market data to support decision making - Supports S&OP+ process contributing to the reconciliation and preparation of the MBR deck for discussion. - Support SRM process (Sales Revenue Management Initiatives) in the unit. - Provide visibility to all Associates on the company's financials, through financial insights on business and specific trainings on financial data and tools. Job Specification - Education & Professional Qualification - Bachelor's degree in Economy, Finance, Accounting or related fields - Professional proficiency in English - Advanced Excel skills - Experience with Power BI is a plus - Good communication skills - Minimum 3 years in a similar position ideally for a FMCG multinational company. - Navision - Hyperion Oracle - Excel / Power BI - Strong sense of business, critical thinking, approachability, communication, organization agility and ROI mindset are the main features required for this position. Modalità di lavoro: smartworking 50% a settimana CANDIDATI PER AVERE MAGGIORI INFORMAZIONI!!! A proposito di noi! MF Consultant è nata nel 2015, nel tempo è cresciuta grazie al duro lavoro di professionisti che si sono sempre distinti per ambizione e passione, uniti da un grande senso di rispetto per il valore umano delle risorse aziendali. Siamo al fianco di aziende di ogni dimensione e settore merceologico presenti su tutto il territorio nazionale offrendo la nostra professionalità in: - HEADHUNTING & EXECUTIVE SEARCH: Seguiamo le selezioni di Top manager, Middle manager, Key Resources, Coordinator provenienti da differenti settori e con esperienze nazionali e internazionali. - TALENT ACQUISITION OUTSOURCING & RPO: La nostra forza sta nella mappatura delle competenze e creazione di JD con intervista strutturata al management, applichiamo tecniche e strumenti personalizzati di ricerca del profilo ideale; Il nostro must è il rispetto delle singole pari e la governance dei tempi e del budget che ci vengono affidati. - SERVIZI DI CONSULENZA HR TEMPORARY: I nostri HR Consultant aiutano l'impresa a gestire il personale in ogni ambito e processo della vita aziendale. Analizziamo tutti i processi relativi alla gestione e allo sviluppo delle risorse umane, a partire dal Recruitment, passando per l'Onboarding, per la Pianificazione e il Monitoraggio delle Performance. Siamo anche esperti di Training, Counseling, Professional & Business Coaching; Evaluation, Talent e Performance Management; Diversity & Inclusion, Internal Communication; Brand Identity e Web Reputation; Employer Branding ma anche di Offboarding - LEARNING & DEVELOPMENT: Una persona valorizzata nelle proprie capacità personali e professionali sarà più motivata anche nel proprio lavoro, offrendo all'intera organizzazione un valore aggiunto. La mission dei nostri corsi è di creare team forti e coesi in cui ciascun componente sia in grado di lavorare insieme e in modo autonomo valorizzando l'Unicità del singolo e la sua integrazione nel gruppo. La nostra offerta formativa può essere modulata e costruita sulle esigenze delle persone e dell'organizzazione: Formazione finanziata; Formazione manageriale e soft skill; Percorsi di professional & business coaching; Counseling aziendale e team building. MF Consultant sostiene da sempre il talento delle persone; si impegna, pertanto, a promuovere un ambiente di lavoro inclusivo. Settore: Industria alimentare Ruolo: Finanza/Contabilità/Revisione Gestisce altre persone: No Tipo di occupazione: Contratto a tempo indeterminato

Hosco The Skyline Bar Supervisor oversees the bar service to offer a high quality, efficient beverage service that adds to a superior Guest experience and is in accordance with licensing regulations associated with alcoholic beverages. What will I be doing? As a Bar Supervisor, you will supervise the bar service to offer a high quality, efficient beverage service that adds to a superior Guest experience and is in accordance with licensing regulations associated with alcoholic beverages. Specifically, you will be responsible for performing the following tasks to the highest standards: - Maintain an effective bar service with an emphasis on high quality, efficient service - Check that Guest service standards are set, implemented and monitored, and continuously evaluated - Set-up of the outlet in accordance with the pre-determined standards of the operation - Comply with licensing regulations and hotel procedures relating to the bar and service of alcoholic beverages and conduct staff training sessions accordingly - Demonstrate a perfect knowledge of all beverages served in the bar, how beverages are prepared (to recipe) and presented, and how Bar personnel are trained to possesss this knowledge and the application of it - Ensure compliance with and the proper training of Team Members so that all Company Health and Safety, and Fire Regulations and procedures are understand and applied - Ensure all Team Members are impeccably presented and adhere to the correct uniform standards - Deal with sudden staff shortages through absenteeism and report all absences according to Company Attendance Procedures - Complete all necessary administration in accordance with Company procedures relating to all staff members - Maximise revenue and increase average spend per person through upselling, high customer service standards, effective training and motivational techniques What are we looking for? A Bar Supervisor serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: - A warm personality, attentive and smartly presentable - An ability to listen and respond to demanding Guest needs - Excellent leadership, interpersonal and communication skills - Accountable and resilient - Committed to delivering high levels of customer service - Ability to work under pressure - Flexibility to respond to a range of different work situations It would be advantageous in this position for you to demonstrate the following capabilities and distinctions: - Customer Service experience in a supervisory capacity - Passion for delivering exceptional levels of Guest service - A basic level of IT proficiency What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its. Our vision ?to fill the earth with the light and warmth of hospitality? unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! Hilton Molino Stucky Venice Settore: Altro Ruolo: Altro

Hosco Job purpose As a Reservation Officer at our exclusive member club, your role is vital in providing exceptional service to our esteemed members through efficient handling of reservations, enquiries, and requests. Working closely with the reception team, you will ensure seamless communication and uphold the highest standards of hospitality. Main Activities and Responsibilities: ? Respond swiftly to email enquiries (within 20 minutes) and telephone calls (within 3 rings), providing courteous and helpful assistance. ? Make reservations, communicate changes or cancellations to the FOH team, and allocate tables for special requests according to club rules and operations. ? Confirm reservations and log cancellations and no-shows, following up with the Director of Membership as necessary. ? Study member profiles to brief the FOH team and other relevant departments, ensuring personalized service delivery. ? Maintain accurate records of member preferences and requests to enhance future visits, updating contact details as needed. ? Answer general enquiries about club facilities, services, and policies, demonstrating comprehensive knowledge and professionalism. ? Support reception Reception staff and actively promote club products, events, and spaces to drive revenue and enhance member satisfaction. ? Program out-of-hours telephone messages and auto-response emails to ensure timely communication with members. ? Perform general departmental administration tasks to support smooth operations. ? Manage other activities relating to or resulting from what is indicated in the previous points. Key Competencies: Required Education and Experience: ? Minimum of 3 years experience in a similar role within the luxury hospitality industry. ? Fluent written and spoken English. ? Proficiency in database management tools such as SevenRooms. ? Comfortable using Microsoft Excel, Word, and PowerPoint. ? Excellent communication skills, both verbal and written, with a proactive approach to guest service. ? Friendly demeanor with a genuine desire to support colleagues and create positive interactions. ? Willingness to work flexible hours, including evenings, weekends, and during special events. ? Discretion, empathy, and confidentiality in handling sensitive information. ? Knowledge of one or more foreign languages (min. fluent in Italian and English). General Knowledge and Technical Skills: ? Comprehensive understanding of luxury hospitality standards and guest service protocols. ? Familiarity with reservation management systems and Microsoft Office suite. ? Ability to anticipate guest needs and provide personalized service in a fast-paced environment. ? Methodical and meticulous approach to maintaining databases and records. Personal and Interpersonal Skills: ? Exceptional interpersonal skills: Engage effectively with members and guests in a friendly and charming manner. ? Proactive attitude: Anticipate member needs and provide personalized assistance with genuine care and attention to detail. ? Collaborative team player: Work well with colleagues across departments to ensure seamless service. ? Strong problem-solving skills: Handle inquiries and resolve issues promptly and professionally. ? Positive attitude and resilience: Maintain composure and grace under pressure, committed to delivering outstanding service. The Wilde Settore: Altro Ruolo: Altro