Service delivery

Egea Consult srl, società di consulenza operante nello sviluppo e ristrutturazione aziendale seleziona una risorsa energica, motivata, orientata al cliente per il ruolo di: Delivery Consultant capace di deliverare progetti di trasformazione digitale, operativa e commerciale e gestire eventuali criticità proponendo soluzioni idonee a garantire il raggiungimento del progetto nel rispetto delle scadenze e del budget. La figura selezionata dovrà: Supportare i clienti nella governance dei progetti con l’obiettivo di ottimizzarne la delivery in termini di risorse e tempistiche  Analizzare e supportare la definizione progettuale dei processi operativi, sia commerciali che tecnologici (improvement, cost controlling…) Raccogliere i dati necessari allo sviluppo e alla standardizzazione delle tecnologie proposte  Valutare e proporre le soluzioni tecniche ed operative più idonee Proporre e implementare i project plan Analizzare e produrre la reportistica delle attività Si richiede: Laurea in informatica, ingegneria, economia o nel settore tecnico scientifico Minimo 3 anni di esperienza in IT delivery e project management (infrastruttura, multicanalità, applicazioni web, sistemi centralizzati) nei settori di Customer Care, Supply Chain o Service Management Solutions Esperienza in analisi di settore e di mercato Disponibilità alle trasferte Conoscenza fluente dell’inglese Forte determinazione Preferibile Esperienza in società di consulenza preferibilmente nel ruolo di delivery  Provenienza dal settore IT, BTO, Digital Certificazioni ITIL e COBIT Competenze: Capacità di raggiungere gli obiettivi Flessibilità Conoscenza avanzata di Office Capacità di lavorare in autonomia Buone doti comunicative verbali e scritte Si offre: Salary pack in linea con le effettive esperienze e conoscenze Possibilità di lavorare in maniera flessibile I candidati ambosessi (L.903/77 - D.Lgs. n.198/2006) sono invitati ad inviare dettagliato CV, congiuntamente all’autorizzazione al trattamento dei dati personali ai sensi D.Lgs. 196/2003 e art.13, Reg EU 679/2016

Egea Consult srl, società di consulenza operante nello sviluppo e ristrutturazione aziendale seleziona una risorsa energica, motivata, orientata al cliente per il ruolo di: Delivery Consultant capace di deliverare progetti di trasformazione digitale, operativa e commerciale e gestire eventuali criticità proponendo soluzioni idonee a garantire il raggiungimento del progetto nel rispetto delle scadenze e del budget. La figura selezionata dovrà: Supportare i clienti nella governance dei progetti con l’obiettivo di ottimizzarne la delivery in termini di risorse e tempistiche  Analizzare e supportare la definizione progettuale dei processi operativi, sia commerciali che tecnologici (improvement, cost controlling…) Raccogliere i dati necessari allo sviluppo e alla standardizzazione delle tecnologie proposte  Valutare e proporre le soluzioni tecniche ed operative più idonee Proporre e implementare i project plan Analizzare e produrre la reportistica delle attività Si richiede: Laurea in informatica, ingegneria, economia o nel settore tecnico scientifico Minimo 3 anni di esperienza in IT delivery e project management (infrastruttura, multicanalità, applicazioni web, sistemi centralizzati) nei settori di Customer Care, Supply Chain o Service Management Solutions Esperienza in analisi di settore e di mercato Disponibilità alle trasferte Conoscenza fluente dell’inglese Forte determinazione Preferibile Esperienza in società di consulenza preferibilmente nel ruolo di delivery  Provenienza dal settore IT, BTO, Digital Certificazioni ITIL e COBIT Si offre: Salary pack in linea con le effettive esperienze e conoscenze Possibilità di lavorare in maniera flessibile I candidati ambosessi (L.903/77 - D.Lgs. n.198/2006) sono invitati ad inviare dettagliato CV, congiuntamente all’autorizzazione al trattamento dei dati personali ai sensi D.Lgs. 196/2003 e art.13, Reg EU 679/2016, all’indirizzo direzione@egeaconsult.com

Ricercamy.com, the new recruiting company founded with the aim to rewrite the standards of the sector in Italy, is seeking a: CUSTOMER SERVICE SPECIALIST Our client, Getinge Italia, a company operating in the medtech sector, has commissioned us to research a figure of CUSTOMER SERVICE SPECIALIST. Job Purpose: the CSS is the Customer reference point being responsible for order management – from incoming order to the invoicing – ensuring satisfaction through timely product delivery. Key Duties and responsibilities: Order management in the ERP system. Sending of purchase orders to vendors (intercompany or third parties) Delivery time monitoring interacting with vendors (by e mail, calls) Monitoring and managing deliveries to the customer. Sales orders invoices creation and support in solving e-invoicing issues. Support to finance department for solving issues linked to purchase orders and sales orders. Support to the Customer Service Manager for the monthly Net Sales forecast. Manage any product return process following the reverse process from customer to the warehouse. Skills: Strong phone contact handling skills and active listening Familiar with CRM systems Customer orientation and ability to adapt/respond to different types of characters Ability to multi-task, prioritize and manage time effectively Adaptability Ability to Work Under Pressure Positive Attitude Languages: Native Italian speaker and fluent in English. Temporary contract is offered. The position is open to both men and women (L. 903/77 e L. 125/91). “Ricercamy Srl is in possession of open-ended ministerial authorization n°39/0000225 granted by the Ministry of Labor and of PS in accordance with D. Lgs. 276/03”

Ricercamy.com, the new recruiting company founded with the aim to rewrite the standards of the sector in Italy, is seeking a: CUSTOMER SERVICE SPECIALIST Our client, Getinge Italia, a company operating in the medtech sector, has commissioned us to research a figure of CUSTOMER SERVICE SPECIALIST. Job Purpose: the CSS is the Customer reference point being responsible for order management – from incoming order to invoicing – ensuring satisfaction through timely product delivery. Key Duties and responsibilities: Order management in the ERP system (SAP) Knowledge of goods handling systems (MB51, MB04, MMBE) Sending of purchase orders to vendors (intercompany or third parties) Delivery time monitoring interacting with vendors (by e mail, calls) Monitoring and managing deliveries to the customer. Sales orders invoices creation and support in solving e-invoicing issues. Support to finance department for solving issues linked to purchase orders and sales orders. Support to the Customer Service Manager for the monthly Net Sales forecast. Manage any product return process following the reverse process from customer to the warehouse. Skills: Excellent knowledge of SAP Good english, written and spoken Strong phone contact handling skills and active listening Familiar with CRM systems Customer orientation and ability to adapt/respond to different types of characters Ability to multi-task, prioritize and manage time effectively Adaptability Ability to Work Under Pressure Positive Attitude Languages: Native Italian speaker and fluent in English. Temporary contract is offered. The position is open to both men and women (L. 903/77 e L. 125/91). “Ricercamy Srl is in possession of open-ended ministerial authorization n°39/0000225 granted by the Ministry of Labor and of PS in accordance with D. Lgs. 276/03”

Ricercamy.com, the new recruiting company founded with the aim to rewrite the standards of the sector in Italy, is seeking a: CUSTOMER SERVICE SPECIALIST Our client, Getinge Italia, a company operating in the medtech sector, has commissioned us to research a figure of CUSTOMER SERVICE SPECIALIST. Job Purpose: the CSS is the Customer reference point being responsible for order management – from incoming order to invoicing – ensuring satisfaction through timely product delivery. Key Duties and responsibilities: Order management in the ERP system (SAP) Knowledge of goods handling systems (MB51, MB04, MMBE) Sending of purchase orders to vendors (intercompany or third parties) Delivery time monitoring interacting with vendors (by e mail, calls) Monitoring and managing deliveries to the customer. Sales orders invoices creation and support in solving e-invoicing issues. Support to finance department for solving issues linked to purchase orders and sales orders. Support to the Customer Service Manager for the monthly Net Sales forecast. Manage any product return process following the reverse process from customer to the warehouse. Skills: Excellent knowledge of SAP Good english, written and spoken Strong phone contact handling skills and active listening Familiar with CRM systems Customer orientation and ability to adapt/respond to different types of characters Ability to multi-task, prioritize and manage time effectively Adaptability Ability to Work Under Pressure Positive Attitude Languages: Native Italian speaker and fluent in English. MEMBERSHIP IN PROTECTED CATEGORIES WILL BE PREFERENTIAL Temporary contract is offered (3 months) The position is open to both men and women (L. 903/77 e L. 125/91). “Ricercamy Srl is in possession of open-ended ministerial authorization n°39/0000225 granted by the Ministry of Labor and of PS in accordance with D. Lgs. 276/03”

Ricercamy.com, the new recruiting company founded with the aim to rewrite the standards of the sector in Italy, is seeking a: FIELD SERVICE ENGINEER INFECTION CONTROL LOMBARDIA Our client, a company operating in the medtech sector, has commissioned us to research a figure of FIELD SERVICE ENGINEER INFECTION CONTROL LOMBARDIA. Job Purpose: The Field Service Engineer is responsible to perfom the service activities on the field (pre-installation/tender site inspections, installations, maintenance, FSCAs in agreement with the customer requirements. Main Activities: Perform the service activities on customer sites/in-house: in agreement with the customer requirements (on demand, preventive maintenance program) according to the front office service order dispatching and the service manuals/periodic service bulleting; Service reports and technical documents (such check lists, safety electrical tests) completion and delivery to the customer; Spare parts management (stock and re-assortment) in order to ensure the adequate quantity and type of material according the assigned product and customer needs; Reports to HQ and RaQa of technical non conformities using the specific tools; Keeps the valid certification on assigned products; Responsible for the instruments and tools in order to follow the company calibration plan; Contact the customers after the dispatching fron front office in order to pre-clarify the technical issue problem. Skills: Previous experience on technical field activities or in similar roles (at least 3-5 years); Technical High School Diploma or Technical Degree; Product technical knowledge; Technical problem solving attitude; Priority setting capability and organizational skills; Customer centricity approach; Good interpersonale relationship attitude; Communication skills; Team Oriented; Knowledge of Microsoft Office package; Fluent italian and al least basic English Preferable based on Milano Sud or Pavia

OpportunityJob cerca per Cliente operante nel settore informatico, un Project Service Management Officer che avrà l’obiettivo di definire, implementare e mantenere i metodi, gli strumenti e le regole di controllo dei progetti durante la fase di delivery, start-up e erogazione del servizio fino alla sua naturale conclusione. La risorsa, come punto di riferimento nella gestione dei progetti assegnati, svolgerà le seguenti mansioni: - pianificare i progetti affidati all’ufficio in stretta collaborazione con il responsabile commerciale del progetto, coordinando tutte le funzioni coinvolte in tutte le fasi; - assicurare che tutte le fasi di progetto siano adeguatamente presidiate, evidenziare e trovare soluzioni per tutte le criticità, gli scostamenti rispetto al piano definito e il rispetto dei costi definiti nel P&L; - supportare il responsabile commerciale di progetto nella gestione dei fornitori, fornendo tutti i dati utili all’individuazione delle migliori soluzioni dal punto di vista tecnico ed economico; - predisporre la documentazione di controllo e di avanzamento lavori per il controllo del budget del progetto, del cashflow e dell’assorbimento delle risorse; - supportare il responsabile commerciale di progetto nella verifica del raggiungimento degli obiettivi di progetto e della qualità dei servizi erogati. Luogo di Lavoro: Lodi (LO) Al candidato si richiede: - esperienza pregressa in medesimo ruolo, in particolare nel mondo informatico e in ambito di systems integrations; - conoscenza delle soluzioni di infrastruttura IT (cloud, server, storage networking), pc, soluzioni e servizi di sicurezza informatica, soluzioni e servizi di collaboration, soluzioni di stampa; - ottime doti relazionali, attitudine al lavoro in team, disponibilità ed autonomia; - conoscenza della lingua inglese. Assunzione con inserimento diretto in azienda. Candidarsi allegando curriculum vitae in formato Word o PDF all'indirizzo annunci@opportunityjob.it inserendo nell'oggetto della mail il riferimento JJO-2001-6833. Candidandosi al presente annuncio si autorizza il trattamento dei dati personali ai sensi dell’art. 13 d. lgs. 30 giugno 2003 n°196 – “Codice in materia di protezione dei dati personali” e dell’art. 13 GDPR 679/16 – “Regolamento europeo sulla protezione dei dati personali". OpportunityJob srl agenzia per il lavoro - Aut. Definitiva Prot39/0011220/MA004.A003. del 2 settembre 2013. Il presente annuncio è rivolto ad entrambi i sessi, ai sensi delle leggi 903/77 e 125/91, e a persone di tutte le età e tutte le nazionalità, ai sensi dei decreti legislativi 215/03 e 216/03.

VmotoSoco Limited, proprietaria del marchio Super Soco, è un’azienda globale specializzata nella produzione di veicoli elettrici a due ruote di alta qualità, che produce 300mila pezzi l’anno ed è quotato alla borsa Australiana VSX (Australian Securities Exchange). Il gruppo produce un’ampia gamma di scooter e moto elettriche dal design occidentale nel suo stabilimento di 30,000 metri quadrati a Nanjing, in Cina. VmotoSoco Group opera attraverso due brand principali: Super Soco, volto ai mercati internazionali B2C ed E-max, esclusivo per il mercato B2B, dedicato al delivery. Vmoto Soco Italy fa parte del gruppo e commercializza in esclusiva su tutto il territorio nazionale i prodotti di Vmoto Soco Group. Ricerca per la sede distaccata di SESTO SAN GIOVANNI una figura con almeno 5 anni di esperienza nell'assistenza tecnica e che abbia lavorato nell'ambito dell' After Sales Service e nel mondo delle 2 ruote Richiesto il diploma da perito in ambito tecnico. I compiti che dovrà svolgere sono i seguenti: Interventi tecnici di manutenzione sui mezzi elettrici; Assistenza cliente; Assistenza (anche in remoto) alle varie officine sparse sul territorio italiano; Formazione ai tecnici esterni. Le skill richieste per il ruolo sono le seguenti: Buona capacità di interfacciarsi con i clienti; Organizzazione ottimale del lavoro e dei rapporti interni; Buon uso del computer; Capacità nel lavoro d'ufficio collegato all'assistenza. Gradita conoscenza lingua inglese

Ti Traduco provides professional sworn translation and authentication services, collaborating with translators of all world languages. There are countless linguistic combinations and the choice of specialised translators allows the agency to optimise delivery times and provide the best solution for any kind of project. There is a strict translators’ selection which complies with the procedures of our Quality System and the various areas of expertise. Our staff of mother-tongue translators and interpreters is characterised by precision and promptness.

Azienda leader nel settore canapa legale cerca un nuovo collaboratore da inserire nel proprio ufficio in centro a Bologna. Principali mansioni: - Gestione ordini e spedizioni - Assistenza clienti - Elementi amministrativi: contratti, ricevute, fatture ecc. - Inventari REQUISITI FONDAMENTALI - Ottimo utilizzo del PC e pacchetto Office (Soprattutto Excel e conoscenza relative formule) - Disponibilità a lavorare Sabato e Domenica in orari serali - Disponibilità a eventuali straordinari (con preavviso) - Diploma di maturità o laurea - Educazione e predisposizione al lavoro di squadra REQUISITI PREFERENZIALI - Esperienze BACK OFFICE in aziende / startup - Esperienze Customer Service / Segreteria - Laurea o studi in ambito economico / aziendale - Conoscenza pacchetto Adobe (Photoshop e Illustrator principalmente) - Conoscenze informatiche CMS come Wordpress ecc. - Esperienza nel mondo della cannabis Legale OFFERTA Offriamo inserimento in azienda giovane e dinamica in uno dei settori alla ribalta degli ultimi anni. Prospettive di crescita future. Orari part-time: 12 a settimana Data di inizio prevista: 14/06/2021 Contratto di lavoro: Part-time, a chiamata Stipendio: Fino a €600,00 al mese Considerazioni sul COVID-19: Mascherine, gel e distanziamento. Sanificazione quotidiana.

Hosco JOB SUMMARY Milan, a city of rich history, breathtaking architecture, and a world-leading fashion and design scene, sets the perfect stage for your professional growth. At our exceptional properties ? Sheraton Milan Malpensa, Sheraton Milan San Siro, and The Westin Palace, Milan ? youll have the opportunity to showcase your sales expertise and make a meaningful impact, driving our business to new heights. Responsible for proactively soliciting and managing group/catering-related opportunities. Manages group/catering opportunities not handled by the Event Booking Center. Actively up-sells each business opportunity to maximize revenue opportunity. Achieves personal and team related revenue goals. Ensures business is turned over properly and in a timely fashion for proper service delivery. Responsible for driving customer loyalty by delivering service excellence throughout each customer experience. Provide service to our customers in order to grow share of the account on behalf of the company. CANDIDATE PROFILE Education and Experience ? 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; ? 3 years experience in the sales or related CORE WORK ACTIVITIES Understanding Markets & Maximizing Revenue ? Identifies new group/catering business to achieve personal and property revenue goals. ? Understands the overall market - competitors strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them. ? Closes the best opportunities for the property based on market conditions and property needs. ? Monitors same day selling procedures to maximize room revenue and control property occupancy. ? Gains understanding of the propertys primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event. Conducting Daily Sales Activities ? Responds to incoming group/catering opportunities for the property that are outside parameters of the Event Booking Center. ? Uses negotiating skills and creative selling abilities to close on business and negotiate contracts. ? Uses sales resources and administrative/support staff effectively. ? Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence). Providing Exceptional Customer Service ? Supports the companys service and relationship strategy, driving customer loyalty by delivering service excellence throughout each customer experience. ? Services our customers in order to grow share of the account. ? Executes and supports the companys Customer Service Standards and propertys Brand Standards. ? Provides excellent customer service consistent with the daily service basics of the brand. ? Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event. ? Partners with Event Management and/or Operations in providing a customer experience that exceeds the customers expectations. ? Sets a positive example for guest relations. ? Interacts with guests to obtain feedback on product quality and service levels. ? Attends pre- and post-convention meetings to understand group needs, obtain feedback on quality of product (e.g., rooms, meeting facilities and equipment, food and beverage), service levels and overall satisfaction. ? Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event. ? Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to the company. Building Successful Relationships ? Works collaboratively with off-property sales channels (e.g., Event Booking Center, Market Sales, Strategic Accounts) to ensure sales efforts are coordinated, complementary and not duplicative. ? Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include sales calls, entertainment, FAM trips, trade shows, etc. ? Develops relationships within community to strengthen and expand customer base for group/catering sales opportunities. ? Manages and develops relationships with key internal and external stakeholders. ? Provides accurate, complete and effective turnover to Event Management. Additional Responsibilities ? Utilizes intranet for resources and information. ? Conducts site inspections. ? Creates contracts as required. ? Participates in and practices daily service basics of the brand. Marriott International is committed to set science-based emissions reduction targets to reduce our carbon footprint dramatically by 2030, resulting in the development of Marriotts Climate Action Program (CAP), a comprehensive approach to reduce our carbon footprint and enable climate-smart growth and decision making. Our work to reduce Marriotts global carbon, water, and waste footprints, among other sustainability efforts, is the foundation of Serve 360s Sustain Responsible Operations coordinate At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brands unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. Be where you can do your best work,​ begin your purpose, belong to an amazing global​team, and become the best version of you. The Westin Palace Milan Settore: Altro Ruolo: Altro

Hosco Job purpose As a Reservation Officer at our exclusive member club, your role is vital in providing exceptional service to our esteemed members through efficient handling of reservations, enquiries, and requests. Working closely with the reception team, you will ensure seamless communication and uphold the highest standards of hospitality. Main Activities and Responsibilities: ? Respond swiftly to email enquiries (within 20 minutes) and telephone calls (within 3 rings), providing courteous and helpful assistance. ? Make reservations, communicate changes or cancellations to the FOH team, and allocate tables for special requests according to club rules and operations. ? Confirm reservations and log cancellations and no-shows, following up with the Director of Membership as necessary. ? Study member profiles to brief the FOH team and other relevant departments, ensuring personalized service delivery. ? Maintain accurate records of member preferences and requests to enhance future visits, updating contact details as needed. ? Answer general enquiries about club facilities, services, and policies, demonstrating comprehensive knowledge and professionalism. ? Support reception Reception staff and actively promote club products, events, and spaces to drive revenue and enhance member satisfaction. ? Program out-of-hours telephone messages and auto-response emails to ensure timely communication with members. ? Perform general departmental administration tasks to support smooth operations. ? Manage other activities relating to or resulting from what is indicated in the previous points. Key Competencies: Required Education and Experience: ? Minimum of 3 years experience in a similar role within the luxury hospitality industry. ? Fluent written and spoken English. ? Proficiency in database management tools such as SevenRooms. ? Comfortable using Microsoft Excel, Word, and PowerPoint. ? Excellent communication skills, both verbal and written, with a proactive approach to guest service. ? Friendly demeanor with a genuine desire to support colleagues and create positive interactions. ? Willingness to work flexible hours, including evenings, weekends, and during special events. ? Discretion, empathy, and confidentiality in handling sensitive information. ? Knowledge of one or more foreign languages (min. fluent in Italian and English). General Knowledge and Technical Skills: ? Comprehensive understanding of luxury hospitality standards and guest service protocols. ? Familiarity with reservation management systems and Microsoft Office suite. ? Ability to anticipate guest needs and provide personalized service in a fast-paced environment. ? Methodical and meticulous approach to maintaining databases and records. Personal and Interpersonal Skills: ? Exceptional interpersonal skills: Engage effectively with members and guests in a friendly and charming manner. ? Proactive attitude: Anticipate member needs and provide personalized assistance with genuine care and attention to detail. ? Collaborative team player: Work well with colleagues across departments to ensure seamless service. ? Strong problem-solving skills: Handle inquiries and resolve issues promptly and professionally. ? Positive attitude and resilience: Maintain composure and grace under pressure, committed to delivering outstanding service. The Wilde Settore: Altro Ruolo: Altro

Hosco The Gritti Palace, a Luxury Collection Hotel in Venice, part of Marriott International, is currently recruiting for a Sales Account Director, he/she will report to the Director of Sales and she/he will join a team of passionate professionals. This is a great opportunity to work in a place of exceptional art and elegance, where history and culture are met with renewed Venetian style. The Gritti is known for impassioned service, a delectable culinary experience and an intimate wellness haven. The reference point for the worlds elite at international city events such as the Biennale, Carnival and the Venice Film Festival. What we offer - Professional career progression at international level in 9000 Marriott hotels - Learning and development opportunities online, on the job and in class - Discounts on hotel rooms, gift shop items, food and beverage - Experienced management & motivated and engaging colleagues - Charity events, Wellbeing activities and voluntary work in the community of Venice through the TakeCare program - Canteen service Manages and/or provides dedicated account management support to a targeted portfolio of accounts with a focus on the US luxury transient segment. Builds and maintains business relationships with key buyers by applying the principles of strategic account management to achieve account market share goals for the property. Develops strong partnerships with buyers for the purpose of penetrating and growing market share and driving account sales. Leverages Marriotts products and services as a team member within their assigned account portfolio. Responsible for increasing Marriotts preference, loyalty and profitable share within assigned accounts and contribute to overall Sales Team success through the direct sales efforts of revenue generation and value creation. Executes the overall account strategy for assigned accounts to generate and maximize business. CANDIDATE PROFILE Education and Experience ? 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major and 3 years experience in the sales and marketing or related professional area; OR ? 4-year bachelors degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major and 2 years experience in the sales and marketing or related professional area. - Right to work in Italy. - Fluency in Italian, English and preferably French. - Total Account Management experience. - Preferable knowledge of US market. CORE WORK ACTIVITIES The role of the Account Director is to support the Hotels Sales Team vision and mission by executing transactional sales excellence. Sales and Account Management - Develops and implements the overall account strategy for assigned accounts. Execute sales strategy to achieve account goals. - Retains, expands and grows account revenue of assigned accounts through total account penetration, margin management, and implementation of sales and marketing initiatives - Penetrates assigned accounts for group and transient, as well as exploring opportunities for extended stay and catering sales business. - Identifies and aggressively solicits new accounts in coordination with any relevant Sales and Marketing. - Accurately qualifies potential accounts; re-qualify existing accounts. - Articulates the financial benefits of a proposal as it pertains to the customers business objectives. - Collects and analyzes key information about the customers business and/or operation. - Counsels internal stakeholders on optimal negotiating stance. - Demonstrates benefits of total account management and team-based sales. - Demonstrates working knowledge of legal issues within industry. - Develops opportunity sales plan with actionable steps to attain revenue goals. - Identifies key purchase points and decision-makers that influence the "buy" decision. - Maintains account information in Opera Sales and Catering to ensure accurate and up-to-date account reporting. - Qualifies each business opportunity and recommend company products that match both the customer needs as well as the hotels business needs. - Suggests positive alternatives whenever necessary. - Leverages appropriate sales and property Leadership to ensure account saturation pull-through of account strategies and selling solutions at the local property level. - Establishes and maintains accurate and up-to-date customer, account and opportunity data each account in Opera Sales and Catering to ensure accurate reporting. - Manages proactive account, segment or regional sales. - Supports in-market needs of properties in a given regional area. - Supports data gathering, reporting & tracking functions. - Understands traditional industry processes (pricing, RFPs, proposals, etc) Executes and support Marriotts Customer Service Standards and hotels Brand Standards. - Participates in and practices daily service basics of the brand - MHR Genuine Care Basics - Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event. - Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building an Account and loyalty to the company. Revenue Generation - Identifies key purchase points and decision-makers that influence the "buy" decision. - Relates customer needs to product capabilities. - Routinely quantifies the business impact to both the customer and Marriott. - Works with Revenue Management to support account strategy in-market. - Builds and strengthens accounts with existing and new customers, industry organizations and brand network to enable future bookings. Activities include sales calls, entertainment, familiarization ("fam") trips, trade shows, etc. - Pursues initiatives to capitalize on strengths and market opportunities, and to counter competitive threats. - Constantly monitors the competition on the market and anticipates business opportunities Value Creation - Anticipates and quickly seizes opportunities not obvious to others to build customer satisfaction. - Delivers on commitments to customers. - Delivers value-added products and services to create long term customer loyalty. - Focuses on two-way communication to ensure win-win relationship is maintained. - Serves as the accounts "local service guarantee" by promoting outstanding service delivery at every customer touch point, issues are resolved timely and to the customers 100% satisfaction. - Understands the overall market dynamics - competitors strengths and weaknesses, economic trends, supply and demand etc. and how to sell to assigned accounts. - Acts as the customers advocate through understanding account needs and opportunities. Identify emerging business opportunities and risks within assigned accounts and provide feedback to key stakeholders (i.e. property Leadership). - Effectively resolves guest issues that arise in the sales process. Bring issues to the attention of property leadership, as appropriate. - Positions self as "Subject Matter Expert" in terms of customer or account activity, business segment activity or market/region activity. - Uses knowledge of Marriotts operations, its markets and competitors to promote dialogue and enrich customer interactions. Market Integration & Team Participation - Monitors that account sales strategies are communicated, implemented and updated as market conditions fluctuate. - Identifies and cultivate relationships with key colleagues and stakeholders in other parts of the organization. - Participates with account team in market pull-through activity. - Supports in-market needs of properties in a given regional area. Other - Performs other duties as assigned to meet business needs. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. The Luxury Collection Hotels & Resorts, with over 120 properties in more than 35 countries, offers the promise of authentic experiences that evoke lasting, treasured memories. Our more than 100 years of experience, beginning in 1906 under the Italian CIGA brand ? a collection of Europes most celebrated and iconic properties ? serves as a solid foundation as we continuously evolve to exceed the desires of the luxury traveler. From legendary palaces and remote retreats to timeless modern classics, each luxury hotel and resort is a unique and cherished expression of its locale ? a portal to the destinations cultural charms and treasures. If you are someone with an appreciation for evocative storytelling, a keen interest and passion for this destinations heritage, and a desire to deliver genuine, personalized, and anticipatory hospitality, then we invite you on our journey. In joining The Luxury Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. The Gritti Palace, a Luxury Collection Hotel, Venice Settore: Altro Ruolo: Altro

Adecco Italia ricerca, per società leader nel mondo eCommerce che offre servizi e soluzioni integrate in ambito Customer Service, logistics e loyalty, un/una: Addetto Back Office Logistica (eCommerce)La risorsa entrerà a far parte di un team giovane, dinamico e appassionato in un contesto aziendale leader nel mondo e-commerce in forte sviluppo e ad ampio respiro internazionale. Avrà la possibilità di lavorare all'interno del Service Delivery Team svolgendo attività per conto di importanti clienti del panorama nazionale e internazionale appartenenti a diversi settori del mercato tra cui: Fashion, Beauty, Luxury e FMCG. Nello specifico, si occuperà di: o Attività di back-office logistico in collaborazione con le funzioni interne e con le aziende clienti;o Gestione delle relazioni con i corrieri e del processo di apertura pratiche assicurative;o Attività di Customer Service di secondo livello per la gestione dei reclami provenienti da clienti finali;o Analisi ed elaborazione dei dati a supporto della fatturazione mensile;o Elaborazione di reportistica a supporto del monitoraggio dei KPI;o Partecipazione a meeting e conference call. Si richiede:o Diploma/Laurea;o Buona conoscenza del pacchetto MS Office, in particolare Excel;o Inglese livello B2, testato in sede di colloquio;o Esperienza pregressa nella mansione di back office commerciale/logistico;o Ottime doti di analisi e di organizzazione considerando priorità e scadenze;o Gradita conoscenza di software gestionali aziendali ERP/WMS.Si offre: o Contratto a tempo determinato (1 anno);o RAL commisurata all'esperienza effettivamente maturata nel ruolo;o Orario Full Time;o Possibilità di Smart Working;o Sede di lavoro: Telgate (BG).Data inizio prevista: 01/08/2020Categoria Professionale: Commerciale / VenditaCittà: Telgate (Bergamo)Disponibilità oraria: Full Time Clicca sul link sottostante "sito web" per inviarci la tua candidatura.

Hosco Job purpose The Chef de Partie is responsible for managing a specific section or station within the kitchen of the exclusive member club. They work under the direction of the leadership team and contribute to the overall success of the culinary operation by preparing high-quality dishes, maintaining cleanliness and organization in their area, and supporting the kitchen team as needed. Main Activities and Responsibilities: ? Prepare and cook dishes according to recipes, portion sizes, and quality standards established by the Head Chef or senior leadership. ? Manage and oversee the assigned section or station in the kitchen, ensuring that all tasks are completed efficiently and to the required standards. ? Coordinate with other members of the kitchen team to ensure timely preparation and delivery of dishes during service periods. ? Maintain cleanliness and organization in the assigned section, including proper storage of ingredients, cleaning of equipment, and adherence to food safety and sanitation guidelines. ? Assist in menu development and recipe testing under the guidance of senior chefs, providing input and feedback as required. ? Train and mentor junior kitchen staff, providing guidance on culinary techniques, station procedures, and professional development opportunities. ? Assist in managing inventory levels of food and kitchen supplies, assisting with ordering and stock rotation to minimize waste and ensure availability of necessary ingredients. ? Collaborate with other departments to ensure seamless coordination and delivery of dining experiences throughout the club. ? Adhere to all safety procedures and guidelines, including proper handling of equipment and adherence to health and safety regulations. ? Assist with administrative tasks such as inventory management, menu costing, and reporting as required by the leadership team. ? Manage other activities relating to or resulting from what is indicated in the previous points. Key Competencies: Required Education and Experience: ? Culinary degree or diploma from an accredited institution. ? Previous experience working in a similar role in high-end restaurants, luxury hotels, or exclusive dining establishments. ? Strong knowledge of culinary techniques, cooking methods, and food preparation procedures. ? Knowledge of one or more foreign languages is a plus. General Knowledge and Technical Skills: ? Proficiency in cooking techniques and methods relevant to the assigned section or station. ? Familiarity with kitchen equipment and tools specific to the assigned area. ? Basic understanding of food safety and sanitation principles. Personal and Interpersonal Skills: ? Strong communication and teamwork abilities. ? Ability to work well under pressure in a fast-paced environment. ? Good organizational and time management skills. ? Attention to detail and commitment to maintaining high standards of quality. ? Adaptability and willingness to learn from senior staff members. ? Passion for culinary excellence and a dedication to providing exceptional dining experiences. We offer a competitive salary commensurate with experience and qualifications, along with a comprehensive benefits package including health insurance, retirement savings plan, and paid time off. This is an exciting opportunity to join our team at The Wilde Club in the hospitality sector. If you are passionate about delivering exceptional service and contributing to our vibrant atmosphere, we encourage you to apply. We look forward to reviewing your application! Thank you. The Wilde Settore: Altro Ruolo: Altro

Our Sales and Marketing teams sell our services to the world's largest global corporate customers. Our expert sales professionals are dedicated to managing the communications of multinational corporations by simplifying corporate systems and helping our customers reduce costs enabling them to be a ready business. There has never been a better time to join as our Global Account Manager and be a part of our success. As a Global Account Managers or GAMs you will be accountable for the overall relationship management for one or more global clients. Our Global Account Managers are focused on driving business outcomes for accounts; aligning operating companies, affiliates and partners in order to drive profitable and long-term revenue contribution, customer satisfaction and increased market share. These successes will result from knowledge and expertise on integrated products, IT services, converged/unified communications / IoT and mobile solution offerings. Our Global Account Managers lead a client-focused virtual team which include National Account Managers in different regions, commercial solution and service functions depending upon the size of the Client and the complexity of their relationship. Key Accountabilities:Ensures delivery of all financial targets including revenue, connections for voice and data, market share and net margin contribution, as well as responsibility for the delivery of the P&L Responsible for developing and implementing a clear strategic Account plan for driving profitable growth in the Account by aligning key stakeholders across Marketing, Lines of Business, Presales etc. Establishes appropriate relationships with customers and leverages those relationships to win new business. Introduces new products and propositions to key decision makers within the customer through relationship and stakeholder management at C level within all key customers. Understands up front through engagement at the right business level the customer's strategic and operational issues. Works with OpCo corporate sales areas and customer Fulfilment and delivery areas to ensure that international and national strategies are aligned, complementary and deliver to customers Responsible for driving multi product penetration increasing revenue from the account. Global Account Manager - IT vendor companyTop 10 worldwide ICT companyYou will be a proven and credible operator at C level and have a track record of delivering successful solutions for multi-national corporations. You will be commercially adept, technically sound and able to deliver results through geographically disparate teams. Essential:Track record of global accounts/ enterprise solution selling within multi-national companies Deep understanding of the customer's business, it's market and industry alongside key decision-makers and influencers in account organisation Manage global customer relationship up to C-Level Ability to translate customer's objectives and strategy into relevant propositions Well-versed with consultative selling approach Robust understanding of account P&L. Top 10 worldwide ICT companyOttima opportunità di carriera.Salario da 70.000 €/anno a 85.000 €/anno

Nexum, leader nellinnovazione tecnologica, alla ricerca di un DevOps Engineer. Se senti di non riuscire a esprimere appieno il tuo potenziale nel tuo attuale ruolo o ti consideri un outsider nel settore, potresti essere leroe/eroina che stiamo cercando! Unisciti a un ambiente dinamico dove la tua creativit e competenza possono fare davvero la differenza. Descrizione della posizione: Siamo alla ricerca di un Cloud DevOps Engineer altamente motivato e con esperienza per unirsi al nostro team. Il candidato ideale sar responsabile della gestione, implementazione e ottimizzazione delle infrastrutture cloud e dei processi CI/CD. Lavorerai a stretto contatto con i team di sviluppo per garantire che i nostri sistemi siano scalabili, sicuri e altamente disponibili. Responsabilit principali: Applicare i principi di Site Reliability Engineering (SRE) per migliorare laffidabilit, la scalabilit e la disponibilit dei servizi.. Automatizzare la gestione delle infrastrutture utilizzando strumenti di Infrastructure as Code (IaC) come Terraform o Ansible. Gestire e ottimizzare ambienti containerizzati utilizzando strumenti come Docker e orchestratori come Kubernetes. Collaborare con i team di sviluppo e operation per garantire il corretto funzionamento e la continuit dei servizi su piattaforme cloud (AWS, Azure, Google Cloud). Progettare, costruire e implementare pipeline CI/CD per accelerare e automatizzare il processo di sviluppo e distribuzione delle applicazioni. Gestire e rispondere a incidenti dei servizi, risolvendo i problemi in modo rapido ed efficace, e implementare piani di miglioramento per ridurre il tempo di inattivit Competenze Tecniche Richieste: Apply site reliability engineering principles to a service Optimize service performance Implement service monitoring strategies Build and implement CI/CD pipelines for a service Manage service incidents Ottima conoscenza di strumenti di gestione di containers (Architecting with Docker, Kubernetes) Ottima conoscenza dei processi e strumenti di Site Reliability Engineering di Google Cloud o CI/CD di altri cloud provider Ottima conoscenza di strumenti di Continuous Integration (Jenkins o Codeship) e Continuous Delivery Buona conoscenza di uso di architetture Cloud (Google Cloud Platform o AWS o Azure) Buona conoscenza di strumenti di configuration management e provisioning (Ansible, Puppet, Chef) Conoscenza di linguaggi di programmazione (Java,Python, Bash) Conoscenza di (almeno 2 dei prodotti/strumenti elencati): Ottima conoscenza Kubernetes (nello specifico GKE) Ottima conoscenza HELM Ottima conoscenza IaC con Terraform Buona conoscenza delle tecnologie oggetto della migrazione (Varnish, Nginix, Apache, PHP-FPM) Buona conoscenza in ambito Configuration Management (Ansible, AWX,..) Buona conoscenza sistemi Linux Cloud automation & DevOps (Jenkins, Spinnaker, Google Cloud Build) AWS (EKS / ECR / RDS / DynamoDB) NGNIX Redis GitHub Action Cloudwatch DataDog RabbitMQ Codeship Certificazioni preferenziali (nice to have almeno una): AWS: AWS Certified DevOps Engineer Professional Google Cloud: Google Professional DevOps Engineer Azure: Microsoft Certified: DevOps Engineer Expert Linux Foundation: Certified Kubernetes Administrator (CKA) LPI: LPIC-3 300: Linux Enterprise Professional Certification Cosa offriamo: Nexum investe costantemente nella crescita professionale dei propri collaboratori attraverso il programma Continuous Improvement, uniniziativa che promuove lempowerment tecnico e professionale. Offriamo compensi competitivi, in linea con i pi aggiornati standard del settore IT, inclusi i dati forniti dal Global Knowledge IT Skills and Salary Report. Se ti senti pronto/a per affrontare nuove sfide in un ambiente internazionale e dinamico, e desideri far parte di un team che valorizza leccellenza, candidati ora e diventa parte di Nexum. Il presente annuncio rivolto ad entrambi i sessi, nel rispetto delle leggi 903/77 e 125/91 sulla parit di trattamento lavorativo e contro le discriminazioni di genere. Siamo aperti a candidati di ogni et e nazionalit, conformemente ai decreti legislativi 215/03 e 216/03. Nexum incoraggia inoltre la candidatura di persone con disabilit, nel rispetto della normativa vigente. Job Type: Full Time Job Location: Hybrid

We are a Cloud & Cybersecurity Provider, our focus is to provide medium-sized and large companies with Cloud services at the highest level of reliability and performance, integrated with Cybersecurity solutions that protect their data and applications. We are looking for a curious and proactive colleague to join our Marketing Team as PRODUCT MARKETING MANAGER CYBERSECURITY. The selected candidate will connect marketing team with the business unit Cybersecurity, sales and presales departments and play a key role in shaping go-to-market strategies and product positioning. Responsibilities of the selected candidate include: Creation and Management of Service Documentation - Develops and maintains, throughout their entire lifecycle, the appropriate communication assets for the services within their business unit. These may include: whitepapers, brochures, articles, demo videos, datasheets, sales guides, battlecards, presentations, and service documentation, making them available to the sales management to facilitate customer proposition activities. Sales Enablement / ReeVo Academy - Produces the materials for the ReeVo Academy useful for training internal sales team, as well as partner sales teams, on the features, benefits, and positioning of the services within their business unit. - Participates in the delivery of ReeVo Academy training through webinars and in-class training. New Service Launches - Positioning: Defines what differentiates a new service in the market (and from competitors). - Messaging: Crafts clear and compelling messages to communicate the service's value to the target audience. - Go-to-Market Strategy: Develops a launch plan and contributes to related activities, working closely with marketing, sales, and other business functions. Marketing and Demand Generation - Campaign Management: Collaborates on the planning and execution of marketing campaigns and activities aimed at generating demand and increasing market awareness of the business unit's services. - Measurement and Analysis: Monitors marketing performance to identify opportunities for improvement. The ideal candidate meets the following requirements: Hard Skills: - Bachelor's degree in Economics, Communication, Business Management or related field; - 5 years of experience in Product Marketing or Strategic Marketing; - Experience with cybersecurity products, go-to-market planning and positioning; - Strong understanding of B2B marketing; - Ability to develop sales and marketing assets (datasheets, battlecards, presentations, etc.). Language Skills: - Good command of Italian and English, both written and spoken is mandatory; - Good command of French and/or Spanish is a plus. Soft Skills: - Excellent communication abilities to work effectively with internal and external stakeholders; - Proactivity; - Team player who enjoys cross-functional environments; - Analytical and problem-solving mindset. If you enjoy challenges and actively contribute to company success, we are the right place for you! Company locations: Vimercate (MB), Roma, Catania, Cascina (PI) Settore: Informatica Ruolo: Marketing/Relazioni esterne Tipo di occupazione: Contratto a tempo indeterminato

Administration Assistant Location: Via Fabio Filzi, 2, 20124 Milano MI Salary: Attractive salary and benefits package including full training and development Contract: Part Time, Monday to Friday, 20 hours per week permanent. About the role You will work closely with the customers to delivery end to end customer service whist achieving set in new account set ups, customer invoicing, reports and dispute resolution. To apply for this opportunity you will need - • A precise attention to detail • Strong IT skills - Micro soft office • Excellent communication skills with focused customer service ability and skill • Can do attitude and an abundance of energy and willingness to learn • Ability to continually develop - this role carries an apprentice opportunity in Business/Finance levels • Team player and excellent communication skills • Desirable - an understanding of the waste and resource management industry Main Responsibilities • Responding to customer queries whether it be email, telephone or face to face within agreed service levels • Deliver end to end customer service on all administration functions for both existing and new client accounts • First point of call for all disputes on customer accounts • Maintain and use our reporting tool (internal) - including processing sales • Produce accurate customer reports on a monthly basis • Any other duties as required by Finance Manager If you feel you have the skills and experience to be successful in this role then apply today!

The Role: We are currently seeking a Project Manager to join our team based in Paris. This is an exciting opportunity for someone who is looking to become part of a hardworking, forward thinking and growing business. With the opportunity to develop your career. JOB RESPONSIBILITIES Client Management 1. Build and sustain strong relationships with all company’s department. 1. Work as a liaison between the client’s design agencies and other client’s representatives, build a relationship with leading contacts. 2. Establish and maintain a strong client relationship. Act as a point of contact for client personnel assigned to project within your control. 3. Keep abreast of trends in the retail market and how they may affect the client. Be commercially aware and responsive to client needs. 4. Attend client and supplier tours as required. Assist the Account Director with mock-up and bid phases for all technical aspect. 5. Be able to troubleshoot issues and keep the client updated on any corrective action. Project Management 1. Own and be responsible for ensuring that all projects are managed in a professional manner. 2. Work directly with clients to develop and define projects from the beginning through to project end, taking responsibility for their successful delivery. 3. Manage the delivery of projects, producing the required deliverables including budget, time constraints and quality requirements. Manage critical paths according to the clients’ launch schedule and knowledge of the internal production and the construction site 4. Implement and maintain Project Reports focusing on TIME/COST/QUALITY, Provide status report to Company / Client / Suppliers on a weekly basis, either 1:1 or via conference call. 5. Manage design for projects within your control, manage the approval process. 6. Advise and implement service supply appointments including tender selection and documentation etc. 7. Arrange and attend pre-production meetings with suppliers, client and production technician. Ensure any concerns are discussed. 8. Work with on-site site manager to ensure site production Information Management 1. Successfully communicate production issues to/from the company and work effectively with the on-site and production department. 2. Raise any issues whether client, production or team related, to the Account Director. Team Management 1. Be positive and calming influence in the team and ensure that team members maintain a professional attitude. 2. Assist the Director to mentor and train new team members. 3. Build a strong relationship with the extended team. 4. Buddy team members for holiday and sickness. QUALIFICATIONS / REQUIREMENTS Degree educated in an appropriate field of study Have up to 3+ years of experience Experience of Retail and Residential industry sectors are desirable Knowledge and experience of using Microsoft Office suite, AutoCAD and MS Project Ability to work flexibly with strong organisational skills to manage workload Innovative and adaptable to change with a professional and dedicated attitude Possess strong communication skills and can consistently offer an excellent standard of customer care Strong organisational skills along with ability to multi-task Good attention to detail A team player, with an efficient and proactive approach. TRAINING AND BENEFITS We believe in professional and personal growth and support this through training, sponsorships and apprenticeships at all stages of your career, with access to; 1. Cross-sector experience 2. Professional development training 3. Flexible but structured career path 4. Friendly working environment 5. Open communication with Senior Management

When it comes to innovation and achievement there are few organisations with a better track record. Join us and you’ll be able to play a big part in the success of our highly successful, fast-paced business that opens up Europe so people can exercise their get-up-and-go. JOB PURPOSE The work is rule based and is supported through detailed processes and procedures. The skill is thorough knowledge of the processes and procedures and excellent and efficient execution of these with a right first time mentality. JOB ACCOUNTABILITIES The key responsibilities are as follows. Prioritise transactions in line with Service Level Agreements and Customer needs Keep the matrices and materials that support the processes up to date Self -manage workload to ensure that all processes are adhered to and prioritised within the relevant schedule COMPETENCIES Ownership and Delivery. Has a clear focus to deliver results, working to targets, reviewing progress and adapting their plans accordingly, motivating themselves/the team to achieve. Customer and Shareholder Value. Understands who their customers are and seeks to exceed their needs, focussing on the importance of safety for both customers and employees. Building Relationships. Expresses ideas confidently and clearly, builds positive and constructive relationships with others, gets to know colleagues within their own team and supports them to ensure team goals are achieved. LOCATION & HOURS OF WORK This role will be a part-time job (25/30 hours per week) Requirements of the Role Italian & English language capability essential (spoken and written) Customer focused individual able to work with high levels of accuracy and speed Excellent IT skills (Office, SharePoint, Outlook, Internet) Ability to search database, find information and apply this Attention to details Ability to work accurately under pressure while maintaining the customer service standards Ability to deal with employees in a professional and empathic manner where required

Leading the development and implementation of global and local category strategies in IT by addressing the relevant category's total spend and supplier base and considering all potential levers to reduce cost and drive improved performance including demand and specification management. Continuously reviewing the relevant supply market to understand best industry practice and ensure that Group is best positioned to maximise its business opportunities and minimise its business risk. Leading the identification and delivery of cost savings opportunities, prioritising and maintaining a pipeline of procurement initiatives within that category by working with key Group stakeholders and leveraging on best practices across different geographies. Leading global negotiations and supporting/supervising other negotiations managed by the local teams by providing category knowledge and where required setting negotiation targets and co-ordinating/representing Group input into local negotiations. By working with Group Legal teams ensuring that awarded agreements are correctly formalised with suppliers and that the contract is accurately registered in the relevant contract management system. Fully utilising Group's eProcurement tools and capability (e-RFPs, e-auctions, workflow management and reporting). When called upon running complex and high-value competitive sourcing competitions in end to end compliance with Group's procurement policy and processes. Leading and managing the appropriate commercial interface with a range of major global IT suppliers including tier 1 & 2 suppliers in accordance with Group's supplier management approach. Adopting a holistic commercial approach encompassing the entire spend/activity profile with the supplier including the leveraging of commitment controls to ensure compliance with contract and compliance with the supplier as a preferred source. Identifying the commercial benefit (e.g. cost reductions & process improvements) opportunities arising from those supplier relationships. Projecting those opportunities and leading the resulting commercial supplier interaction at group levelLeading innovative service provider - HQ Milano Ovest Global IT Category Manager scope EMEAAt least 5 years' experience developing category strategies, running substantive sourcing events and managing the commercial elements arising from contract implementation, amendments, extensions with a nominated range of IT suppliers.Experience working in multinational environments and matrix organisations.Experience of using management information from ERP and Purchasing systemsStrong negotiating skills and a deep knowledge of the key contractual elements affecting the commercial relationships with third parties.Excellent interpersonal skills and an ability to work with and influence suppliers and internal stakeholders at the highest levelExperience in project management and ability to implement and lead cross-functional and/or virtual teams Leading innovative service provider - HQ MilanoOvestChallenging role in a multinational and dynamic context

Leading the development and implementation of global and local category strategies in Facilities and other services by addressing the relevant categories' total spend and supplier base and considering all potential levers to reduce cost and drive improved performance including demand and specification management. Continuously reviewing the relevant supply market to understand best industry practice and ensure that Group is best positioned to maximise its business opportunities and minimise its business risk. Leading the identification and delivery of cost savings opportunities, prioritising and maintaining a pipeline of procurement initiatives within that category by working with key Group stakeholders and leveraging on best practices across different geographies. Leading global negotiations and supporting/supervising other negotiations managed by the local teams by providing category knowledge and where required setting negotiation targets and co-ordinating/representing Group input into local negotiations. By working with Group Legal teams ensuring that awarded agreements are correctly formalised with suppliers and that the contract is accurately registered in the relevant contract management system. Fully utilising Group's eProcurement tools and capability (e-RFPs, e-auctions, workflow management and reporting). When called upon running complex and high-value competitive sourcing competitions in end to end compliance with Group's procurement policy and processes. Leading and managing the appropriate commercial interface with a range of major global and local suppliers in Facilties and other services including tier 1 & 2 suppliers in accordance with Group's supplier management approach. Adopting a holistic commercial approach encompassing the entire spend/activity profile with the supplier including the leveraging of commitment controls to ensure compliance with contract and compliance with the supplier as a preferred source. Identifying the commercial benefit (e.g. cost reductions & process improvements) opportunities arising from those supplier relationships. Projectising those opportunities and leading the resulting commercial supplier interaction at group level. Leading innovative service provider - HQ Milano OvestGlobal Category Manager Services scope EMEAAt least 5 years' experience developing category strategies in Facilities and Consultancy related services, running substantive sourcing events and managing the commercial elements arising from contract implementation, amendments, extensions with a nominated range of suppliers. Experience working in multinational environments and matrix organizations. Experience of using management information from ERP and Purchasing systems Strong negotiating skills and a deep knowledge of the key contractual elements affecting the commercial relationships with third parties. Excellent interpersonal skills and an ability to work with and influence suppliers and internal stakeholders at the highest level Experience in project management and ability to implement and lead cross-functional and/or virtual teams Strong analytical and communication skills Creativity, innovation, problem solving and ability to challenge conventional thinking A willingness and ability to work with the minimum of supervision Educated to degree/post graduate level CIPS (Chartered Institute of Purchasing & Supply) or similar qualification will be valued Fluent in English. Additionally Spanish, French or Italian with be valued Leading innovative service provider - HQ Milano OvestGreat opportunity in a corporate and new role for the Group

Knet HR is a leading Recruitment Consulting Company that operates at a National and International level with specific divisions: - Head Hunting division - Temporary Management Division - Top Manager division - Middle Management Division - Professional Studies Division Our company, authorized to operate by the Italian Ministry of Labor, does not administer personnel, therefore the employment relationship is directly regulated between the client company / firm and our candidate. FIELD TECHNICIAN Report to: GM Europe Purpose of the role: the purpose of the Field Technician is to support the commercial operations department to implement the activities associated with project execution, delivery and customer support post project completion. This should be completed to a high standard in line with contractual obligations and with a focus on customer satisfaction. The role is based in Northern Italy and the focus will be on assisting local Italian clients. In addition to this, some travel may be required to other European countries to provide installation and service support. Key Responsibilities and Accountabilities • Ensure projects are installed and delivered on time in accordance with Company Standards and with a focus on customer satisfaction • Inquisitive mind, able to troubleshoot and diagnose problems. Able to think proactively about how to resolve/mitigate any potential issues during product installation, commissioning and support. • Documentation of all key data required for gate/meter selection, product installation and commissioning as agreed/signed by customer and/or engineering firm Technical Skills · Willingness to perform aspects of masonry work subsequent to proper training · Able to understand engineering data and plans/drawings · Mechanical and electrical skills as pertaining to but not limited to: o Assembly and disassembly of product o Replacement, programming and support of RTU, instrumentation, solar power systems and motor drives o Replacement of gearboxes o Steel cable tensioning and replacement IT Knowledge · Ability and experience with PLC, SCADA and RTU systems as it pertains to but not limited to: · Data table adjustment/entry · Knowledge of I/O as it pertains to floating point registers and digital points · Communication protocol knowledge Other Skills/Knowledge · Basic understanding of electronics · Knowledge of the agricultural irrigation industry · Occupational health and safety · Knowledge of control theory is beneficial · Strong customer service skills Language Skills: fluent in Italian and strong in English; other languages are beneficial (Spanish, French, Romanian, Arabic) Skills and Qualifications: technical trade qualification; valid driving licence; 2 + years of experience Attribute: Demonstrated effective matrix skills (crosses geography’s and departments) Demonstrated ability to work with all stakeholders (internal/external) Results oriented, motivated, reliable and trustworthy working style Excellent interpersonal skills. Able to communicate with ease at different levels and with people in different locations Excellent written and verbal communication skills Business minded, logical, analytical, good strategist and implementer Well organized, quick thinker Able to work independently and as part of a team Employment type · Full-time · Permanent contract · Salary will be discussed with the selected candidate · Benefits: Company car, PC, mobile phone, company credit card, tools, etc Starting date expected: mid January 2021 Location: Mantova – Bologna – Reggio Emilia The selection is open at both sexes of Art. 1 L. 903/77 Maximum confidentiality is guaranteed KNET HUMAN RESOURCES SRL: AUTORIZZAZIONE MINISTERIALE A TEMPO INDETERMINATO Prot. 39/0003074 / MA004.A003

Il nostro cliente, importante società Partner Microsoft specializzata nella consulenza e nello sviluppo di progetti IT, ci ha incaricato di ricercare un Dynamics Consultant. La figura ricercata sarà inserita nella struttura dedicata alle soluzioni CRM per le aziende, si dedicherà alla gestione del ciclo di vita del progetto partendo dall'analisi dei requisiti alla fase di design e sviluppo fino alla delivery al cliente. Svolgerà la sua attività in collaborazione con le altre strutture aziendali e riporterà al responsabile del Competence Center. Il lavoro si svolgerà presso la sede principale di Roma, in questo periodo ovviamente in Smart Working. Si richiede: Laurea in discipline scientifiche o informatiche Esperienza pregressa di 3 anni come consulente CRM in società di consulenza o System Integrator Ottima conoscenza dei moduli di Microsoft Dynamics 365 CE (Sales, Customer Service, Field Service) Conoscenza di altre piattaforme CRM (ServiceNow, Salesforce, Oracle, Pegasystems) Competenze sui processi CRM in ambito Telco Molto gradita la Certificazione Microsoft su uno o più moduli Microsoft Dynamics 365 CE Ottima conoscenza inglese tecnico Completano il profilo attitudine al lavoro in team, proattività e creatività e orientamento al risultato. Si offre: Azienda seria, solida in continua espansione Percorso di affiancamento, formazione e crescita professionale Ccnl- RAL da definire in fase di colloquio Sede di lavoro Roma (Smart Working iniziale)

Knet HR is a leading Recruitment Consulting Company that operates at a National and International level with specific divisions: - Head Hunting division - Temporary Management Division - Top Manager division - Middle Management Division - Professional Studies Division Our company, authorized to operate by the Italian Ministry of Labor, does not administer personnel, therefore the employment relationship is directly regulated between the client company / firm and our candidate. FIELD TECHNICIAN – ITALIAN PLANTS WATER TREATMENT - FERRARA Report to: GM Europe Purpose of the role: the purpose of the Field Technician is to support the commercial operations department to implement the activities associated with project execution, delivery and customer support post project completion. This should be completed to a high standard in line with contractual obligations and with a focus on customer satisfaction. The role is based in Northern Italy and the focus will be on assisting local Italian clients. In addition to this, some travel may be required to other European countries to provide installation and service support. Key Responsibilities and Accountabilities • Ensure projects are installed and delivered on time in accordance with Company Standards and with a focus on customer satisfaction • Inquisitive mind, able to troubleshoot and diagnose problems. Able to think proactively about how to resolve/mitigate any potential issues during product installation, commissioning and support. • Documentation of all key data required for gate/meter selection, product installation and commissioning as agreed/signed by customer and/or engineering firm Technical Skills · Willingness to perform aspects of masonry work subsequent to proper training · Able to understand engineering data and plans/drawings · Mechanical and electrical skills as pertaining to but not limited to: o Assembly and disassembly of product o Replacement, programming and support of RTU, instrumentation, solar power systems and motor drives o Replacement of gearboxes o Steel cable tensioning and replacement IT Knowledge · Ability and experience with PLC, SCADA and RTU systems as it pertains to but not limited to: · Data table adjustment/entry · Knowledge of I/O as it pertains to floating point registers and digital points · Communication protocol knowledge Other Skills/Knowledge · Basic understanding of electronics · Knowledge of the agricultural irrigation industry · Occupational health and safety · Knowledge of control theory is beneficial · Strong customer service skills Language Skills: fluent in Italian and strong in English; other languages are beneficial (Spanish, French, Romanian, Arabic) Skills and Qualifications: technical trade qualification; valid driving licence; 2 + years of experience Attribute: Demonstrated effective matrix skills (crosses geography’s and departments) Demonstrated ability to work with all stakeholders (internal/external) Results oriented, motivated, reliable and trustworthy working style Excellent interpersonal skills. Able to communicate with ease at different levels and with people in different locations Excellent written and verbal communication skills Business minded, logical, analytical, good strategist and implementer Well organized, quick thinker Able to work independently and as part of a team Employment type · Full-time · Permanent contract · Salary will be discussed with the selected candidate · Benefits: Company car, PC, mobile phone, company credit card, tools, etc Starting date expected: mid January 2021 Location: Zona CENTO - FERRARA The selection is open at both sexes of Art. 1 L. 903/77 Maximum confidentiality is guaranteed KNET HUMAN RESOURCES SRL: AUTORIZZAZIONE MINI

Knet HR is a leading Recruitment Consulting Company that operates at a National and International level with specific divisions: - Head Hunting division - Temporary Management Division - Top Manager division - Middle Management Division - Professional Studies Division Our company, authorized to operate by the Italian Ministry of Labor, does not administer personnel, therefore the employment relationship is directly regulated between the client company / firm and our candidate. FIELD TECHNICIAN – ITALIAN PLANTS WATER TREATMENT - LUCCA - TOSCANA Report to: GM Europe Purpose of the role: the purpose of the Field Technician is to support the commercial operations department to implement the activities associated with project execution, delivery and customer support post project completion. This should be completed to a high standard in line with contractual obligations and with a focus on customer satisfaction. The role is based in Northern Italy and the focus will be on assisting local Italian clients. In addition to this, some travel may be required to other European countries to provide installation and service support. Key Responsibilities and Accountabilities • Ensure projects are installed and delivered on time in accordance with Company Standards and with a focus on customer satisfaction • Inquisitive mind, able to troubleshoot and diagnose problems. Able to think proactively about how to resolve/mitigate any potential issues during product installation, commissioning and support. • Documentation of all key data required for gate/meter selection, product installation and commissioning as agreed/signed by customer and/or engineering firm Technical Skills · Willingness to perform aspects of masonry work subsequent to proper training · Able to understand engineering data and plans/drawings · Mechanical and electrical skills as pertaining to but not limited to: o Assembly and disassembly of product o Replacement, programming and support of RTU, instrumentation, solar power systems and motor drives o Replacement of gearboxes o Steel cable tensioning and replacement IT Knowledge · Ability and experience with PLC, SCADA and RTU systems as it pertains to but not limited to: · Data table adjustment/entry · Knowledge of I/O as it pertains to floating point registers and digital points · Communication protocol knowledge Other Skills/Knowledge · Basic understanding of electronics · Knowledge of the agricultural irrigation industry · Occupational health and safety · Knowledge of control theory is beneficial · Strong customer service skills Language Skills: fluent in Italian and strong in English; other languages are beneficial (Spanish, French, Romanian, Arabic) Skills and Qualifications: technical trade qualification; valid driving licence; 2 + years of experience Attribute: Demonstrated effective matrix skills (crosses geography’s and departments) Demonstrated ability to work with all stakeholders (internal/external) Results oriented, motivated, reliable and trustworthy working style Excellent interpersonal skills. Able to communicate with ease at different levels and with people in different locations Excellent written and verbal communication skills Business minded, logical, analytical, good strategist and implementer Well organized, quick thinker Able to work independently and as part of a team Employment type · Full-time · Permanent contract · Salary will be discussed with the selected candidate · Benefits: Company car, PC, mobile phone, company credit card, tools, etc Starting date expected: mid January 2021 Location: Zona LUCCA - TOSCANA The selection is open at both sexes of Art. 1 L. 903/77 Maximum confidentiality is guaranteed KNET HUMAN RESOURCES SRL: AUTORIZZAZIONE MINISTERIALE A TEMPO INDETERMINATO Prot. 39/0003074 / MA004.A003

Main Accountabilities: Support the Key account Manager AO (EMEA + APAC) in the implementation of the customer strategies (prepare operative sales plans, lost order analysis, review contracts to ensure that the negotiated terms are followed and fulfilled, prepare and maintain the relevant documentation) Provide an ongoing support to the customers as regards all technical issues and ensure high quality customer service (follow-up of orders, customer visits, cost/revenue analysis in cooperation with the project controlling, prepare and conduct the customer presentations) Support the KAM AO in the liaison between the customers and the internal departments, processing the customer complaints and initiate improvements (e.g. initiation of new product concepts in the R&D department). Provide support in preparation of the price/cost analyses as well as the operational sales planning Provide support to KAM in the preparation of the price negotiations for the new projects, in cooperation with the project controlling during the offer/development phase. Support the customer projects from a technical as well as commercial perspective from the initial phase until delivery in regards to budget, deadlines, respect of payments due dates, etc. Support in preparation of the negotiations regarding the product modifications and prices during the production phase within given limits. Support the KAM AO in the market researches of the competitors´ activities and products Support KAM in performing timely invoicing/billing for the prototype samples, tools, etc. Multinazionale leader del settore industriale ricerca un Key Account Junior OE Job Requirements: University degree or equivalent education in the field of Engineering. Customer orientation, organization and coordination skills, self-initiative and ability to work under pressure communication skills Relevant IT tolls (MS Office, SAP, etc.) Fluency in English. The knowledge of German language is also appreciated. Availability to travel Sales orientation Multinazionale leader del settore industrialeOttima opportunità di carriera.Salario da 30.000 €/anno a 40.000 €/anno

Il candidato selezionato, riportando gerarchicamente alla Direzione Tecnica, dovrà garantire il corretto svolgimento delle commesse di proprio riferimento, in termini qualitativi, di costi e di rispetto delle tempistiche assegnate. Avrà, nello specifico, le seguenti responsabilità:Gestire, in totale autonomia, commesse relative ad una nuova Business Unit, ponendosi in qualità di referente per i Clienti dalla fase di proposizione commerciale al completamento della delivery; Coordinare, gestire e monitorare l'attività dei diversi enti aziendali coinvolti, quali Sales, R&d, Acquisti, Produzione, Service e Post Vendita, nell'evasione della commessa, in corrispondenza con le specifiche tecniche e di budget ricevute;Organizzazione e gestione operativa delle commesse di propria pertinenza, con responsabilità diretta su pianificazione, costruzione, esecuzione e monitoraggio dei singoli progetti;Introdurre e sponsorizzare metodologie e strumenti di conduzione progetti tipiche di organizzazione modernamente organizzate;Supervisionare le attività di reportistica verso la Direzione aziendale. Senior Project Manager Storica realtà operante nel settore elettromeccanico Desideriamo incontrare candidati in possesso di Laurea in Ingegneria o con formazione equipollente che abbiano maturato esperienza significativa in ruolo analogo e settore analoghi. Rappresentano requisiti di principale importanza per il Cliente provenienza da contesti produttivi con logica a commessa e procedure definite e ben organizzate, ottima conoscenza della lingua inglese e background tecnico per studi e operatività. Completano il profilo approccio e conoscenza tecnicheLean adattate alla gestione di progetti e flussi, solida capacità di interfacciarsi su più livelli, orientamento al risultato. Per la posizione in essere è richiesta la disponibilità ad effettuare trasferte saltuarie su baseWW. Il nostro cliente è storica realtà marchigiana operante nel settore elettromeccanico, oggi coinvolta una fase di espansione sul mercato internazionale. Ne conseguono importanti progetti di ampliamento e strutturazione di organico e Business Units, dai quali nasce l'esigenza in essere. Possibilità di entrare a far parte di Azienda leader di settore in ruolo di effettiva responsabilità, centrale per gli sviluppi futuri del brand;Prospettive di ulteriore crescita professionale a medio termine;Retribuzione ed inquadramento commisurati all'effettiva esperienza del candidato selezionato.

Main responsabilities:understand the short / medium / long term business requirements of the business and determine the most appropriate HR solutions; partner with key stakeholders and leaders to support the achievement of business priorities, building business leadership capabilities through coaching and support, and making suggestions for continuous improvement; understand the business priorities to offer suggestions and/ or challenge from both an HR and commercial perspective, as well as organisation design and change; proactively plan and implement the people aspects of business change, in a fast paced environment, responding to the needs of an expanding Group, contributing to the development, implementation, embedding and maintenance of HR processes and policies;identify short, medium and long-term resourcing requirements and work with other HR colleagues to support the process and meet the demand, working in partnership with the business from a customer service perspective and with strategic attitude to deliver top-notch candidates;equip the business units with appropriate HR tools and knowledge to effectively manage their people in line with their plans;actively contribute to, and provide advice on, change management initiatives, organisational structures, job role design, etc. to meet business needs;educate and embed HR policies, procedures and practices across the business and maintain effective and regular communication with colleagues on employment legislation changes;support, challenge and coach the business areas on colleague and management development through collaboration with managers and HR colleagues to identify high potential, career paths and succession planning, as well as personnel changes, salary, career, training recommendations and key people retention;embed the performance management culture in the entities assigned as a means of driving business improvement / delivery ensuring clear objectives, feedback and behaviours in line with the company values;liaise with other offices regarding on boarding and assignments during the employees' life cycle, ensuring they are managed timely, safely, appropriately and in line with the local legislation and company policies, dealing with HR administration and/or external providers if necessary;work in partnership with the relevant HR and business units to manage employee relations issues through building management capability and responsibility for these situations;support and challenge the implementation and embedding of the company values through education, follow up and integration into key people processes and communication/ engagement plans;coach managers to ensure they take the most appropriate course of action and support appropriate behaviours to ensure colleagues do the right thing in the right way;lead and organise engagement, team building and cultural changes initiatives and activities, as well as support the implementation and embedding of the company values through education, follow up and integration into key people processes and communications plan;ensure the appropriate HR reporting for the entities (eg. colleague attrition, HC/FTE), as well as management meetings attendance. International company operating in financial services sectorGreat professional opportunity The ideal candidate for the role of HR Business Partner will be demonstrate the following features:Solid experience with HR practices and employee management;In-depth experience advising and managing HR matters;Depth experience with financial sector and international HR processes and capabilities (including, if possible, experience in the debt collection industry);Strong experience in people management for a variety of functions and a demonstrated capability to manage multiple requisitions and strategic initiatives at once;Good knowledge of the local labour laws;Good knowledge and use of Microsoft packages;Fluent in Italian and in English;University Degree (HR or Economics preferably);Analytical skills and goal oriented;Excellent communication skills (listen, analyse and influence people);Presentation skills, strong planning and organizational skills;Hands-on mentality which fits team and company culture;Confident and comfortable to work independently and on a small team;Highly motivated and organized with a strong sense of can-do attitude;Strong influencing and resilience skills;Strategic thinking;Experience of working in a fast paced and ever-changing organisation would be an advantage;Team building. Listed leading European financial services Group, operating in multiple geographies across Europe. Great growth opportunity.