Talent program area manufacturing

Hosco The Gritti Palace, a Luxury Collection Hotel in Venice, part of Marriott International, is currently recruiting for a Sales Account Director, he/she will report to the Director of Sales and she/he will join a team of passionate professionals. This is a great opportunity to work in a place of exceptional art and elegance, where history and culture are met with renewed Venetian style. The Gritti is known for impassioned service, a delectable culinary experience and an intimate wellness haven. The reference point for the worlds elite at international city events such as the Biennale, Carnival and the Venice Film Festival. What we offer - Professional career progression at international level in 9000 Marriott hotels - Learning and development opportunities online, on the job and in class - Discounts on hotel rooms, gift shop items, food and beverage - Experienced management & motivated and engaging colleagues - Charity events, Wellbeing activities and voluntary work in the community of Venice through the TakeCare program - Canteen service Manages and/or provides dedicated account management support to a targeted portfolio of accounts with a focus on the US luxury transient segment. Builds and maintains business relationships with key buyers by applying the principles of strategic account management to achieve account market share goals for the property. Develops strong partnerships with buyers for the purpose of penetrating and growing market share and driving account sales. Leverages Marriotts products and services as a team member within their assigned account portfolio. Responsible for increasing Marriotts preference, loyalty and profitable share within assigned accounts and contribute to overall Sales Team success through the direct sales efforts of revenue generation and value creation. Executes the overall account strategy for assigned accounts to generate and maximize business. CANDIDATE PROFILE Education and Experience ? 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major and 3 years experience in the sales and marketing or related professional area; OR ? 4-year bachelors degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major and 2 years experience in the sales and marketing or related professional area. - Right to work in Italy. - Fluency in Italian, English and preferably French. - Total Account Management experience. - Preferable knowledge of US market. CORE WORK ACTIVITIES The role of the Account Director is to support the Hotels Sales Team vision and mission by executing transactional sales excellence. Sales and Account Management - Develops and implements the overall account strategy for assigned accounts. Execute sales strategy to achieve account goals. - Retains, expands and grows account revenue of assigned accounts through total account penetration, margin management, and implementation of sales and marketing initiatives - Penetrates assigned accounts for group and transient, as well as exploring opportunities for extended stay and catering sales business. - Identifies and aggressively solicits new accounts in coordination with any relevant Sales and Marketing. - Accurately qualifies potential accounts; re-qualify existing accounts. - Articulates the financial benefits of a proposal as it pertains to the customers business objectives. - Collects and analyzes key information about the customers business and/or operation. - Counsels internal stakeholders on optimal negotiating stance. - Demonstrates benefits of total account management and team-based sales. - Demonstrates working knowledge of legal issues within industry. - Develops opportunity sales plan with actionable steps to attain revenue goals. - Identifies key purchase points and decision-makers that influence the "buy" decision. - Maintains account information in Opera Sales and Catering to ensure accurate and up-to-date account reporting. - Qualifies each business opportunity and recommend company products that match both the customer needs as well as the hotels business needs. - Suggests positive alternatives whenever necessary. - Leverages appropriate sales and property Leadership to ensure account saturation pull-through of account strategies and selling solutions at the local property level. - Establishes and maintains accurate and up-to-date customer, account and opportunity data each account in Opera Sales and Catering to ensure accurate reporting. - Manages proactive account, segment or regional sales. - Supports in-market needs of properties in a given regional area. - Supports data gathering, reporting & tracking functions. - Understands traditional industry processes (pricing, RFPs, proposals, etc) Executes and support Marriotts Customer Service Standards and hotels Brand Standards. - Participates in and practices daily service basics of the brand - MHR Genuine Care Basics - Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event. - Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building an Account and loyalty to the company. Revenue Generation - Identifies key purchase points and decision-makers that influence the "buy" decision. - Relates customer needs to product capabilities. - Routinely quantifies the business impact to both the customer and Marriott. - Works with Revenue Management to support account strategy in-market. - Builds and strengthens accounts with existing and new customers, industry organizations and brand network to enable future bookings. Activities include sales calls, entertainment, familiarization ("fam") trips, trade shows, etc. - Pursues initiatives to capitalize on strengths and market opportunities, and to counter competitive threats. - Constantly monitors the competition on the market and anticipates business opportunities Value Creation - Anticipates and quickly seizes opportunities not obvious to others to build customer satisfaction. - Delivers on commitments to customers. - Delivers value-added products and services to create long term customer loyalty. - Focuses on two-way communication to ensure win-win relationship is maintained. - Serves as the accounts "local service guarantee" by promoting outstanding service delivery at every customer touch point, issues are resolved timely and to the customers 100% satisfaction. - Understands the overall market dynamics - competitors strengths and weaknesses, economic trends, supply and demand etc. and how to sell to assigned accounts. - Acts as the customers advocate through understanding account needs and opportunities. Identify emerging business opportunities and risks within assigned accounts and provide feedback to key stakeholders (i.e. property Leadership). - Effectively resolves guest issues that arise in the sales process. Bring issues to the attention of property leadership, as appropriate. - Positions self as "Subject Matter Expert" in terms of customer or account activity, business segment activity or market/region activity. - Uses knowledge of Marriotts operations, its markets and competitors to promote dialogue and enrich customer interactions. Market Integration & Team Participation - Monitors that account sales strategies are communicated, implemented and updated as market conditions fluctuate. - Identifies and cultivate relationships with key colleagues and stakeholders in other parts of the organization. - Participates with account team in market pull-through activity. - Supports in-market needs of properties in a given regional area. Other - Performs other duties as assigned to meet business needs. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. The Luxury Collection Hotels & Resorts, with over 120 properties in more than 35 countries, offers the promise of authentic experiences that evoke lasting, treasured memories. Our more than 100 years of experience, beginning in 1906 under the Italian CIGA brand ? a collection of Europes most celebrated and iconic properties ? serves as a solid foundation as we continuously evolve to exceed the desires of the luxury traveler. From legendary palaces and remote retreats to timeless modern classics, each luxury hotel and resort is a unique and cherished expression of its locale ? a portal to the destinations cultural charms and treasures. If you are someone with an appreciation for evocative storytelling, a keen interest and passion for this destinations heritage, and a desire to deliver genuine, personalized, and anticipatory hospitality, then we invite you on our journey. In joining The Luxury Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. The Gritti Palace, a Luxury Collection Hotel, Venice Settore: Altro Ruolo: Altro

Future Manager Group è l’azienda leader nell’executive search di giovani manager, in Italia ed all’estero. Il nostro Gruppo aziendale è unico nel proprio target di riferimento, non solo in Italia attraverso Future Manager Recruitment e Future Manager Consulting, ma anche all’estero attraverso Future Manager Alliance. La Future Manager Academy è il programma dedicato ai laureandi o neolaureati che desiderano sviluppare le proprie competenze professionali in ambiente HR. Il piano formativo al centro della nostra Academy permette di avere una visione a 360° delle nostre expertise in ambito risorse umane ed essere preparati al meglio per il ruolo che si andrà a ricoprire al termine del percorso. La job rotation e un costante affiancamento da parte di un “buddy” aziendale sono i punti di forza del nostro percorso formativo in Future Manager. Tutto questo permette di sviluppare reali competenze in ambito Ricerca e Selezione, Talent Acquisition, Digital Marketing, Ricerca e Sviluppo, Global Business Development. Sei pronto a metterti in gioco in un contesto internazionale e dinamico? Sei una persona che vuole imparare e crescere continuamente? Noi facciamo emergere il manager che c’è in te! CANDIDATI AL NOSTRO GRADUATE PROGRAM 6 mesi insieme (contratto di stage finalizzato all’inserimento), almeno 2 job rotations sfidanti, 4 percorsi di crescita in base alle tue attitudini: PERCORSO IN RICERCA E SELEZIONE DEL PERSONALE La risorsa avrà l’occasione di conoscere l’area produttiva dell’azienda e si occuperà di gestire uno o più progetti di ricerca e selezione del personale per i nostri clienti. Le attività prevedono il coinvolgimento della risorsa in prima persona dalla pubblicazione, allo screening dei CV, alle interviste, fino all’inserimento dei candidati. PERCORSO IN DIGITAL MARKETING La risorsa – in base alle proprie attitudini personali – avrà la possibilità di crescere nell’area Marketing, seguendo i nostri progetti di comunicazione. PERCORSO IN RICERCA E SVILUPPO/ TALENT ACQUISITION & EMPLOYER BRANDING La risorsa avrà la possibilità di seguire progetti di survey, ricerche sociali e di mercato, relative a: mercato del lavoro, employer branding, analisi di settore, strategie di talent acquisition. PERCORSO DI BUSINESS DEVELOPMENT INTERNAZIONALE La nostra vocazione fortemente globale permette di seguire progetti anche a livello extra-nazionale. La risorsa avrà la possibilità – in base alle proprie attitudini personali – di seguire anche progetti con l’estero, sia interfacciandosi con i nostri clienti sia con i nostri colleghi internazionali. Requisiti: Laureando o Neolaureato in Economia, Management, Lingue, Giurisprudenza, Scienze Politiche o affini; Indispensabile la conoscenza fluente dell’inglese; Preferibile la conoscenza di una seconda/terza lingua; Entusiasmo, curiosità, proattività; Spirito di squadra, flessibilità, problem solving; Imprenditorialità, coraggio, apertura al cambiamento. Il nostro processo di selezione: Application form Skype interviews Assessment center Colloqui individuali Il progetto sulla risorsa sarà unico, individuale e personalizzato: vogliamo portare la risorsa ad acquisire sempre maggiori responsabilità, operando in ambito nazionale e internazionale. We are waiting for you!

Hosco JOB SUMMARY Responsible for the daily shift operations of Housekeeping, Recreation/Health Club and, if applicable, Laundry. Directs and works with employees to ensure property guestrooms, public space and employee areas are clean and well maintained. Completes inspections and holds people accountable for corrective action. Position assists in ensuring guest and employee satisfaction while maintaining the operating budget. CANDIDATE PROFILE Education and Experience ? High school diploma or GED; 2 years experience in the housekeeping or related professional area. OR ? 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required. CORE WORK ACTIVITIES Managing Housekeeping Operations ? Ensures guest room status is communicated to the Front Desk in a timely and efficient manner. ? Works effectively with the Engineering department on guestroom maintenance needs. ? Supervises the property general cleaning schedule. ? Obtains list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments. ? Inventories stock to ensure adequate supplies. ? Supervises daily Housekeeping shift operations and ensures compliance with all housekeeping policies, standards and procedures. ? Assists in the ordering of guestroom supplies, cleaning supplies and uniforms. ? Supports and supervises an effective inspection program for all guestrooms and public space. ? Communicates areas that need attention to staff and follows up to ensure understanding. ? Ensures all employees have proper supplies, equipment and uniforms. Managing Departmental Costs ? Participates in the management of the departments controllable expenses to achieve or exceed budgeted goals. ? Understands the impact of departments operations on the overall property financial goals and objectives and manages to achieve or exceed budgeted goals. ? Comprehends budgets, operating statements and payroll progress reports as needed to assist in the financial management of department. Ensuring Exceptional Customer Service ? Responds to and handles guest problems and complaints. ? Strives to improve service performance. ? Empowers employees to provide excellent customer service. ? Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement. Conducting Human Resources Activities ? Participates as needed in the investigation of employee accidents. ? Supervises staffing levels to ensure that guest service, operational needs, and financial objectives are met. ? Ensures employees understand expectations and parameters. ? Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process. ? Observes service behaviors of employees and provides feedback to individuals. ? Uses all available on the job training tools to train new room attendants and provide follow-up training as necessary. ? Participates in the employee performance appraisal process, providing feedback as needed. ? Assists as needed in the interviewing and hiring of employee team members with the appropriate skills. ? Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job. ? Participates in employee progressive discipline procedures. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you. The St. Regis Venice Settore: Altro Ruolo: Altro

Hosco The Palace Company Europe is looking for a HR Training Specialist to join our HR Team. The person will report to the Talent & Culture Manager and will take care, for the 6 Hotels & Resorts in Italy and the Baglioni Resort Maldives, of: * Working closely with stakeholders to understand learning needs and align course content and delivery methods with organizational goals * Regularly assess the effectiveness of course delivery through participant feedback and performance metrics, making improvements as necessary to enhance learning outcomes * Supporting the design and improvement of training activities * Managing Italian funded training * Scouting and meeting with training providers * Producing and regularly updating KPIs for training initiatives. The person must comply with the following requirements: * 3/4 years of experience in the training and development area * Deep knowledge of Italian funded training * Fluent English. Spanish knowledge will be considered a plus. * Very good computer knowledge (Excel, Power Point, Canva and other Graphic program) * Excellent organizational skills and precision * Creative and enthusiastic personality, willing to work in a multicultural environment * Proactive attitude, focusing on continuous improvement and innovative solutions * Flexibility and willingness to face continuous challenges and continuous learning * Excellent communication and cooperation skills; demonstrated ability to handle multiple tasks and work effectively in a dynamic environment. * Strong resilience under pressure and strong result orientation * Excellent problem-solving skills and ability to work both in teams and individually. What do we offer? * Ticket Restaurant * Opportunities for professional growth. * Ongoing training and support in skills development. Interested parties (L. 903/77) are invited to send a detailed curriculum vitae, with attached consent to data processing as provided for by Legislative Decree 196/03 Baglioni Hotels & Resorts Settore: Altro Ruolo: Altro

Hosco POSITION SUMMARY Our jobs arent just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience. No matter what position you are in, there are a few things that are critical to success ? creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts ? to get it right for our guests and our business each and every time. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: No related work experience. Supervisory Experience: No supervisory experience. License or Certification: None Marriott International is committed to set science-based emissions reduction targets to reduce our carbon footprint dramatically by 2030, resulting in the development of Marriotts Climate Action Program (CAP), a comprehensive approach to reduce our carbon footprint and enable climate-smart growth and decision making. Our work to reduce Marriotts global carbon, water, and waste footprints, among other sustainability efforts, is the foundation of Serve 360s Sustain Responsible Operations coordinate. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brands unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. Be where you can do your best work,​ begin your purpose, belong to an amazing global​team, and become the best version of you. The Westin Palace Milan Settore: Altro Ruolo: Altro

Hosco POSITION SUMMARY Respond and attend to guest repair requests. Communicate with guests/customers to resolve maintenance issues. Perform preventive maintenance on tools and kitchen and mechanical room equipment, including cleaning and lubrication. Visually inspect tools, equipment, or machines. Carry equipment (e.g., tools, radio). Identify, locate, and operate all shut-off valves for equipment and all utility shut-offs for buildings. Maintain maintenance inventory and requisition parts and supplies as needed. Communicate each days activities and problems that occur to the other shifts using approved communication programs and standards. Display basic knowledge or ability to acquire knowledge in the following categories: air conditioning and refrigeration, electrical, mechanical, plumbing, pneumatic/electronic systems and controls, carpentry and finish skills, kitchen equipment, vehicles, energy conservation, and/or general building. Perform all surface preparation, painting, minor drywall and wood trim repair, light bulb and A/C filter replacement and the complete and thorough cleanup of the painting or repair area. Test, troubleshoot and perform basic repair on all types of equipment, plumbing (e.g., plunge toilets and unclog drains), electrical components including lamps, cosmetic items, extension cords, vacuum cleaners, internet devices, replace electrical switches and outlets, and other guestroom items. Program TVs and perform general housekeeping and engineering-related inventory duties. Use the Lockout/Tagout system before performing any maintenance work. Perform repairs on interior and exterior landscaping as well as external landscaping sprinklers. Display basic computer skills including inputting air handler schedules and making temperature changes. Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications; and properly store flammable materials. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Adhere to quality expectations and standards. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Speak with others using clear and professional language. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and heavier lifting or movement tasks with assistance. Move up and down stairs, service ramps, and/or ladders. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Enter and locate work-related information using computers. Perform other reasonable job duties as requested. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D equivalent. Related Work Experience: Some experience in general maintenance, exterior and interior surface preparation and painting. Experience in hotel engineering or maintenance a plus. Supervisory Experience: No supervisory experience. REQUIRED QUALIFICATIONS License or Certification: Drivers License At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you. The St. Regis Venice Settore: Altro Ruolo: Altro