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Food service account ristorazione


Elenco delle migliori vendite food service account ristorazione

Italia
Hosco The Gritti Palace, a Luxury Collection Hotel in Venice, part of Marriott International, is currently recruiting for a Sales Account Director, he/she will report to the Director of Sales and she/he will join a team of passionate professionals. This is a great opportunity to work in a place of exceptional art and elegance, where history and culture are met with renewed Venetian style. The Gritti is known for impassioned service, a delectable culinary experience and an intimate wellness haven. The reference point for the worlds elite at international city events such as the Biennale, Carnival and the Venice Film Festival. What we offer - Professional career progression at international level in 9000 Marriott hotels - Learning and development opportunities online, on the job and in class - Discounts on hotel rooms, gift shop items, food and beverage - Experienced management & motivated and engaging colleagues - Charity events, Wellbeing activities and voluntary work in the community of Venice through the TakeCare program - Canteen service Manages and/or provides dedicated account management support to a targeted portfolio of accounts with a focus on the US luxury transient segment. Builds and maintains business relationships with key buyers by applying the principles of strategic account management to achieve account market share goals for the property. Develops strong partnerships with buyers for the purpose of penetrating and growing market share and driving account sales. Leverages Marriotts products and services as a team member within their assigned account portfolio. Responsible for increasing Marriotts preference, loyalty and profitable share within assigned accounts and contribute to overall Sales Team success through the direct sales efforts of revenue generation and value creation. Executes the overall account strategy for assigned accounts to generate and maximize business. CANDIDATE PROFILE Education and Experience ? 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major and 3 years experience in the sales and marketing or related professional area; OR ? 4-year bachelors degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major and 2 years experience in the sales and marketing or related professional area. - Right to work in Italy. - Fluency in Italian, English and preferably French. - Total Account Management experience. - Preferable knowledge of US market. CORE WORK ACTIVITIES The role of the Account Director is to support the Hotels Sales Team vision and mission by executing transactional sales excellence. Sales and Account Management - Develops and implements the overall account strategy for assigned accounts. Execute sales strategy to achieve account goals. - Retains, expands and grows account revenue of assigned accounts through total account penetration, margin management, and implementation of sales and marketing initiatives - Penetrates assigned accounts for group and transient, as well as exploring opportunities for extended stay and catering sales business. - Identifies and aggressively solicits new accounts in coordination with any relevant Sales and Marketing. - Accurately qualifies potential accounts; re-qualify existing accounts. - Articulates the financial benefits of a proposal as it pertains to the customers business objectives. - Collects and analyzes key information about the customers business and/or operation. - Counsels internal stakeholders on optimal negotiating stance. - Demonstrates benefits of total account management and team-based sales. - Demonstrates working knowledge of legal issues within industry. - Develops opportunity sales plan with actionable steps to attain revenue goals. - Identifies key purchase points and decision-makers that influence the "buy" decision. - Maintains account information in Opera Sales and Catering to ensure accurate and up-to-date account reporting. - Qualifies each business opportunity and recommend company products that match both the customer needs as well as the hotels business needs. - Suggests positive alternatives whenever necessary. - Leverages appropriate sales and property Leadership to ensure account saturation pull-through of account strategies and selling solutions at the local property level. - Establishes and maintains accurate and up-to-date customer, account and opportunity data each account in Opera Sales and Catering to ensure accurate reporting. - Manages proactive account, segment or regional sales. - Supports in-market needs of properties in a given regional area. - Supports data gathering, reporting & tracking functions. - Understands traditional industry processes (pricing, RFPs, proposals, etc) Executes and support Marriotts Customer Service Standards and hotels Brand Standards. - Participates in and practices daily service basics of the brand - MHR Genuine Care Basics - Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event. - Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building an Account and loyalty to the company. Revenue Generation - Identifies key purchase points and decision-makers that influence the "buy" decision. - Relates customer needs to product capabilities. - Routinely quantifies the business impact to both the customer and Marriott. - Works with Revenue Management to support account strategy in-market. - Builds and strengthens accounts with existing and new customers, industry organizations and brand network to enable future bookings. Activities include sales calls, entertainment, familiarization ("fam") trips, trade shows, etc. - Pursues initiatives to capitalize on strengths and market opportunities, and to counter competitive threats. - Constantly monitors the competition on the market and anticipates business opportunities Value Creation - Anticipates and quickly seizes opportunities not obvious to others to build customer satisfaction. - Delivers on commitments to customers. - Delivers value-added products and services to create long term customer loyalty. - Focuses on two-way communication to ensure win-win relationship is maintained. - Serves as the accounts "local service guarantee" by promoting outstanding service delivery at every customer touch point, issues are resolved timely and to the customers 100% satisfaction. - Understands the overall market dynamics - competitors strengths and weaknesses, economic trends, supply and demand etc. and how to sell to assigned accounts. - Acts as the customers advocate through understanding account needs and opportunities. Identify emerging business opportunities and risks within assigned accounts and provide feedback to key stakeholders (i.e. property Leadership). - Effectively resolves guest issues that arise in the sales process. Bring issues to the attention of property leadership, as appropriate. - Positions self as "Subject Matter Expert" in terms of customer or account activity, business segment activity or market/region activity. - Uses knowledge of Marriotts operations, its markets and competitors to promote dialogue and enrich customer interactions. Market Integration & Team Participation - Monitors that account sales strategies are communicated, implemented and updated as market conditions fluctuate. - Identifies and cultivate relationships with key colleagues and stakeholders in other parts of the organization. - Participates with account team in market pull-through activity. - Supports in-market needs of properties in a given regional area. Other - Performs other duties as assigned to meet business needs. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. The Luxury Collection Hotels & Resorts, with over 120 properties in more than 35 countries, offers the promise of authentic experiences that evoke lasting, treasured memories. Our more than 100 years of experience, beginning in 1906 under the Italian CIGA brand ? a collection of Europes most celebrated and iconic properties ? serves as a solid foundation as we continuously evolve to exceed the desires of the luxury traveler. From legendary palaces and remote retreats to timeless modern classics, each luxury hotel and resort is a unique and cherished expression of its locale ? a portal to the destinations cultural charms and treasures. If you are someone with an appreciation for evocative storytelling, a keen interest and passion for this destinations heritage, and a desire to deliver genuine, personalized, and anticipatory hospitality, then we invite you on our journey. In joining The Luxury Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. The Gritti Palace, a Luxury Collection Hotel, Venice Settore: Altro Ruolo: Altro
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Italia
Hosco JOB SUMMARY Milan, a city of rich history, breathtaking architecture, and a world-leading fashion and design scene, sets the perfect stage for your professional growth. At our exceptional properties ? Sheraton Milan Malpensa, Sheraton Milan San Siro, and The Westin Palace, Milan ? youll have the opportunity to showcase your sales expertise and make a meaningful impact, driving our business to new heights. Responsible for proactively soliciting and managing group/catering-related opportunities. Manages group/catering opportunities not handled by the Event Booking Center. Actively up-sells each business opportunity to maximize revenue opportunity. Achieves personal and team related revenue goals. Ensures business is turned over properly and in a timely fashion for proper service delivery. Responsible for driving customer loyalty by delivering service excellence throughout each customer experience. Provide service to our customers in order to grow share of the account on behalf of the company. CANDIDATE PROFILE Education and Experience ? 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; ? 3 years experience in the sales or related CORE WORK ACTIVITIES Understanding Markets & Maximizing Revenue ? Identifies new group/catering business to achieve personal and property revenue goals. ? Understands the overall market - competitors strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them. ? Closes the best opportunities for the property based on market conditions and property needs. ? Monitors same day selling procedures to maximize room revenue and control property occupancy. ? Gains understanding of the propertys primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event. Conducting Daily Sales Activities ? Responds to incoming group/catering opportunities for the property that are outside parameters of the Event Booking Center. ? Uses negotiating skills and creative selling abilities to close on business and negotiate contracts. ? Uses sales resources and administrative/support staff effectively. ? Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence). Providing Exceptional Customer Service ? Supports the companys service and relationship strategy, driving customer loyalty by delivering service excellence throughout each customer experience. ? Services our customers in order to grow share of the account. ? Executes and supports the companys Customer Service Standards and propertys Brand Standards. ? Provides excellent customer service consistent with the daily service basics of the brand. ? Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event. ? Partners with Event Management and/or Operations in providing a customer experience that exceeds the customers expectations. ? Sets a positive example for guest relations. ? Interacts with guests to obtain feedback on product quality and service levels. ? Attends pre- and post-convention meetings to understand group needs, obtain feedback on quality of product (e.g., rooms, meeting facilities and equipment, food and beverage), service levels and overall satisfaction. ? Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event. ? Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to the company. Building Successful Relationships ? Works collaboratively with off-property sales channels (e.g., Event Booking Center, Market Sales, Strategic Accounts) to ensure sales efforts are coordinated, complementary and not duplicative. ? Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include sales calls, entertainment, FAM trips, trade shows, etc. ? Develops relationships within community to strengthen and expand customer base for group/catering sales opportunities. ? Manages and develops relationships with key internal and external stakeholders. ? Provides accurate, complete and effective turnover to Event Management. Additional Responsibilities ? Utilizes intranet for resources and information. ? Conducts site inspections. ? Creates contracts as required. ? Participates in and practices daily service basics of the brand. Marriott International is committed to set science-based emissions reduction targets to reduce our carbon footprint dramatically by 2030, resulting in the development of Marriotts Climate Action Program (CAP), a comprehensive approach to reduce our carbon footprint and enable climate-smart growth and decision making. Our work to reduce Marriotts global carbon, water, and waste footprints, among other sustainability efforts, is the foundation of Serve 360s Sustain Responsible Operations coordinate At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brands unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. Be where you can do your best work,​ begin your purpose, belong to an amazing global​team, and become the best version of you. The Westin Palace Milan Settore: Altro Ruolo: Altro
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Roma (Lazio)
Il nostro Cliente, Azienda a carattere internazionale, leader di mercato nel settore dei servizi di Sanificazione b'&' Ristorazione in ambito Ospedaliero e Scolastico, ci ha incaricati della ricerca di: KEY ACCOUNT MANAGER – ROMA e CENTRO SUD - settore: Clean b'&' Food da inserire nella propria Azienda. Dovrà sviluppare e consolidare il mercato nell’area di competenza, curare i rapporti con gli interlocutori e decisori degli Enti Pubblici, la formulazione delle offerte, fino alla definizione dei contratti. Ci rivolgiamo a candidature laureate o cultura superiore, con ottime capacità relazionali e conoscenza delle modalità di partecipazione alle diverse tipologie di gare d’appalto. Si richiede una provata esperienza in settori che operano con la Pubblica Amministrazione (Ospedali, Scuole), nella vendita di servizi e/o prodotti. Doti di problem solving e forte predisposizione al lavoro in team, completano il profilo. L’inserimento prevede: assunzione a tempo indeterminato, benefit (auto), interessanti incentivi e opportunità di sviluppo in un contesto giovane e dinamico. Sede di lavoro: Roma I dati saranno trattati e conservati esclusivamente per finalità di selezioni presenti e future, garantendo i diritti ai sensi del Dlgs.196/03. Tutte le ricerche sono volte a candidati di entrambi i sessi, ai sensi delle leggi 903/77 e 125/91, e persone di ogni età e nazionalità, ai sensi D.Lgs 215/03 e 216/03 I colloqui di selezione si terranno a Roma. RIF: KAML Si prega di inviare dettagliato curriculum con foto a: [email protected]
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Italia
Hosco Responsabilità principali Supervisione delle operazioni quotidiane del ristorante: - Coordinare e motivare il team, garantendo un servizio eccellente; - Gestire turni, orari, giorni liberi e assicurare una formazione continua del personale; - Controllare i livelli di stock e garantire il rispetto degli standard igienici e qualitativi; - Assicurare la soddisfazione del cliente e gestire eventuali reclami in modo efficace; - Supportare la direzione con report operativi e proposte di miglioramento. Requisiti - Almeno 5 anni di esperienza in un ruolo di supervisione nel settore della ristorazione; - Esperienza nella gestione di team, nella risoluzione di conflitti e nelle operazioni quotidiane; - Solida conoscenza delle norme di sicurezza alimentare e controllo qualità; - Profilo dinamico, comunicativo e orientato ai risultati; - Formazione in Gestione della Ristorazione, Ospitalità o settori affini costituisce un plus; - È considerato un forte vantaggio aver ricoperto ruoli di responsabilità in contesti strutturati di ristorazione veloce o organizzata; - Ottima conoscenza della lingua inglese. Offriamo - Retribuzione competitiva, commisurata allesperienza e alle responsabilità; - Ambiente di lavoro dinamico e multiculturale; - Opportunità di crescita professionale. Tipo di contratto: Tempo pieno Orario di lavoro: Turni giornalieri Main Responsibilities Oversee daily restaurant operations: - Coordinate and motivate the team, ensuring excellent service; - Manage schedules, shifts, days off, and ensure ongoing team training; - Monitor stock levels and ensure compliance with hygiene and quality standards; - Ensure customer satisfaction and handle complaints efficiently; - Support management with operational reports and improvement suggestions. Requirements - Minimum 5 years of supervisory experience in the restaurant industry; - Experience in team leadership, conflict management, and daily operations; - Strong knowledge of food safety and quality control; - Dynamic, communicative, and results-oriented profile; - Education in Restaurant Management, Hospitality, or related fields is a plus; - Previous experience as a store manager in a structured fast food or quick service restaurant chain is a strong advantage; - Fluency in English. We Offer - Attractive salary, commensurate with experience and responsibilities; - Dynamic and multicultural work environment; - Professional development opportunities. Job Type: Full-time Work Schedule: Daily shifts Street food group Settore: Altro Ruolo: Altro
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Milano (Lombardia)
CIR food, Cooperativa Italiana di Ristorazione, è un'impresa di 13.000 persone, presente in Italia e all'Estero, che da oltre 40 anni lavora per gestire con qualità, professionalità e passione i servizi di: - Ristorazione collettiva (aziendale, scolastica e sociosanitaria) - Ristorazione commerciale (ristoranti e self service, ristorazione veloce, caffetterie e snack bar) - Welfare aziendale e flexible benefits (ticket pasto e ticket welfare). L'impresa produce oltre 85 milioni di pasti all'anno, all'insegna di un asse valoriale che si articola in CIBO, CULTURA e PERSONE. DIETISTA PER STRUTTURE OSPEDALIERE E SCOLASTICHE MILANO E PROVINCIA: CIR food ricerca  Dietisti/Nutrizionisti da inserire presso strutture ospedaliere o scolastiche situate a Milano e nei Comuni della Città Metropolitana. La risorsa ricercata, svolgerà le seguenti attività: prenotazione pasti al letto del degente;  controllo del rispetto delle procedure di preparazione delle diete speciali; controllo e supervisione della preparazione dei vassoi personalizzati con nastro di confezionamento;  monitoraggio del rispetto degli standard qualitativi e quantitativi; controllo e applicazione delle procedure igienico-sanitarie e HACCP; Desideriamo rivolgerci a candidati in possesso di laurea in Dietistica, o Nutrizione Umana, preferibilmente con esperienza pregressa presso aziende appartenenti al mondo della ristorazione collettiva. Completano il profilo buone doti organizzative e relazionali, proattività e flessibilità. Il contratto offerto sarà part-time. L'Accademia CIR food garantisce, altresì, un programma di formazione permanente. Le ricerche sono rivolte a candidati di ambo i sessi ai sensi della L. 903/77 e L. 125/9. CIR food tratterà i dati in conformità alle disposizioni previste dall'informativa sulla privacy (D. Lgs. 196/2003).
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Torino (Piemonte)
Eatintime, il food delivery che va oltre il food delivery, si sta muovendo ad alta velocità per espandersi su tutto il territorio italiano ed è alla ricerca di figure commerciali da inserire nel nostro team in varie città. In particolare, la selezione è ora aperta per la zona di Pinerolo, Orbassano e Cuneo. Lo scopo sarà quello di favorire lo sviluppo del business e ricercare nuovi partner/clienti interessati ad acquistare anche i servizi extra che la società mette a disposizione per il settore della ristorazione. Cosa farai nel ruolo di Sales Account: Affiliazione nuovi ristoranti Accounting ristoranti partner Identificazione di nuove opportunità di business attraverso l'acquisizione di nuovi clienti Gestione della trattativa commerciale on site Compilazione di reportistica quotidiana ed interfaccia con la casa madre Gestione attività post-vendita Requisiti: Esperienza di 0-2 anni in area Sales Conoscenza del settore Digital e passione per il Food Esperienza di pianificazione autonoma dell'agenda appuntamenti Eccellenti abilità commerciali comprovate dal raggiungimento di obiettivi di vendita ambiziosi Determinazione e orientamento al risultato Capacità di ascolto e analisi dei bisogni del cliente Ottime doti comunicative Essere auto muniti Inquadramento: Partita IVA Cosa offriamo: L'offerta contrattuale sarà commisurata all'effettiva esperienza del candidato. E' previsto un fisso ed un piano di incentivazione a raggiungimento obiettivi + benefit aziendali. Prevista formazione specialistica, affiancamenti e possibilità di crescita. inviare curriculum
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Italia
Hosco The Gritti Palace, a Luxury Collection Hotel belonging to Marriott International, is currently recruiting for a F&B Support Expert - Commis di ristorazione. Reporting to the Restaurant Manager, the Commis will be part of a team of high-level professionals with a strong passion for F&B. It is a seasonal full-time role (40-hour working week). This is a great opportunity to work in a place of exceptional art and elegance, where history and culture are met with renewed Venetian style. The Gritti is known for impassioned service, a delectable culinary experience and an intimate wellness haven. The reference point for the worlds elite at international city events such as the Biennale, Carnival and the Venice Film Festival. What we offer - Professional career progression at international level in 9000 Marriott hotels - Learning and development opportunities online, on the job and in class - Discounts on hotel rooms, gift shop items, food and beverage - Experienced management & motivated and engaging colleagues - Charity events, Wellbeing activities and voluntary work in the community of Venice through the TakeCare program - Canteen service ? Associates Restaurant - Uniform - Laundry service The impact youll make You know the finest details of our menu and cant wait to share your expertise with our guests. When they dine with us, your warm greeting, flawless table settings, and your friendly demeanor do not go unnoticed. No matter the day, you set out to provide each guest with a dining experience that will be remembered long after their stay. What youll be doing - Welcome guests and promptly attend to tables - Serve food and beverages to guests - Share your menu knowledge to assist guests with questions and special requests - Check-in with guests to assure satisfaction with each course and beverage - Clean tables, complete closing duties and re-stock tableware and other supplies - Communicate with the kitchen regarding menu questions, the length of wait, recook orders, and product availability, meal requirements, allergies, dietary needs, and special requests to the kitchen. - Follow cycle time guidelines for all meals. - Maintain cleanliness of work areas throughout the day. - Inspect the cleanliness and presentation all china, glass, and silver prior to use. - Follow Standard Operating Procedures and brand identity guidelines at all time What were looking for - You must possess the legal right to work in Italy. Valid work permit for full time role (40 hours/week). - Fluent in English and Italian - Understanding of F&B operations and luxury hospitality - Experience in the same role in fine dining restaurants would be an advantage - A warm, people-oriented demeanour - Great conversational skills and teamwork-oriented This role requires the ability to move and lift up to 25 lbs. Standing, sitting or walking for extended periods of time and ensuring a professional appearance in a clean uniform are also required. Prior to employment, well ask you to complete safety training and certification. Connect your passions with a rewarding opportunity Join us and grow through opportunities to explore the business, opening yourself to various career options. No matter your path, well make sure you feel right at home. Whether youre new to hospitality or a seasoned professional, you can come to us knowing that you will always be appreciated for your natural talents. Your positive energy and people-pleasing mindset are an important part of why our guests stay with us again and again. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. The Luxury Collection Hotels & Resorts, with over 120 properties in more than 35 countries, offers the promise of authentic experiences that evoke lasting, treasured memories. Our more than 100 years of experience, beginning in 1906 under the Italian CIGA brand ? a collection of Europes most celebrated and iconic properties ? serves as a solid foundation as we continuously evolve to exceed the desires of the luxury traveler. From legendary palaces and remote retreats to timeless modern classics, each luxury hotel and resort is a unique and cherished expression of its locale ? a portal to the destinations cultural charms and treasures. If you are someone with an appreciation for evocative storytelling, a keen interest and passion for this destinations heritage, and a desire to deliver genuine, personalized, and anticipatory hospitality, then we invite you on our journey. In joining The Luxury Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. The Gritti Palace, a Luxury Collection Hotel, Venice Settore: Altro Ruolo: Altro
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