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Logistic operation supervisor


Elenco delle migliori vendite logistic operation supervisor

Italia
Hosco The Skyline Bar Supervisor oversees the bar service to offer a high quality, efficient beverage service that adds to a superior Guest experience and is in accordance with licensing regulations associated with alcoholic beverages. What will I be doing? As a Bar Supervisor, you will supervise the bar service to offer a high quality, efficient beverage service that adds to a superior Guest experience and is in accordance with licensing regulations associated with alcoholic beverages. Specifically, you will be responsible for performing the following tasks to the highest standards: - Maintain an effective bar service with an emphasis on high quality, efficient service - Check that Guest service standards are set, implemented and monitored, and continuously evaluated - Set-up of the outlet in accordance with the pre-determined standards of the operation - Comply with licensing regulations and hotel procedures relating to the bar and service of alcoholic beverages and conduct staff training sessions accordingly - Demonstrate a perfect knowledge of all beverages served in the bar, how beverages are prepared (to recipe) and presented, and how Bar personnel are trained to possesss this knowledge and the application of it - Ensure compliance with and the proper training of Team Members so that all Company Health and Safety, and Fire Regulations and procedures are understand and applied - Ensure all Team Members are impeccably presented and adhere to the correct uniform standards - Deal with sudden staff shortages through absenteeism and report all absences according to Company Attendance Procedures - Complete all necessary administration in accordance with Company procedures relating to all staff members - Maximise revenue and increase average spend per person through upselling, high customer service standards, effective training and motivational techniques What are we looking for? A Bar Supervisor serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: - A warm personality, attentive and smartly presentable - An ability to listen and respond to demanding Guest needs - Excellent leadership, interpersonal and communication skills - Accountable and resilient - Committed to delivering high levels of customer service - Ability to work under pressure - Flexibility to respond to a range of different work situations It would be advantageous in this position for you to demonstrate the following capabilities and distinctions: - Customer Service experience in a supervisory capacity - Passion for delivering exceptional levels of Guest service - A basic level of IT proficiency What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its. Our vision ?to fill the earth with the light and warmth of hospitality? unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! Hilton Molino Stucky Venice Settore: Altro Ruolo: Altro
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Italia
Hosco Job title: Restaurant Supervisor Reports directly to: Food & Beverage Manager Direct Reports: Overall Job Purpose The Restaurant Supervisor daily restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. The position ensures the food and beverage/culinary operation meets the brands target customer needs and satisfaction, ensures employee satisfaction. Areas of responsibility include Restaurants,Room Service and banqueting Determines training needed to accomplish goals, then implements plan. Competencies ? Great Organizational skills ? Passion, Love for Cooking ? Attention to detail ? Customer service-oriented ? Problem solver ? Positive approach Qualifications, Skills & Experience ? Fluent in both English and Italian ? Strong understanding of culinary, food and beverage ? Internationally experienced ? Affinity with a more refined lifestyle Candidate profile Education and Experience Minimum 2-years experience in similar role in comparable property with sizeable rooms and meeting spaces. Preferred: ? Has demonstrated the ability to always work on behalf of Guests ? Has demonstrated the ability to work with other Team Members ? Successful track record of working in a collaborative/matrixed environment Principal Accountabilities ? Processes food and beverage invoices. ? Checks daily purchase to various kitchen, bar and store. ? Checks invoices for acknowledgement of receipt of goods. ? Checks arithmetic accuracy. ? Checks unit cost to ensure that they are charged as per contract price. ? Processes store requisition. ? Checks all store requisitions have been properly approved by authorised person. ? Checks on outlets requisition and keeping stock above par. ? Calculates potential food and beverage cost of various outlets and overall cost of sales so that immediate action on cost control can be taken. ? Controls menu costing and pricing ? Keys in computer on daily receiving function. ? Helps to check and match invoices or delivery order with purchase order or purchase requisition. ? Spot checks on receiving of goods to ensure that they are in accordance with the specification set by Management ? Controls inventory of Store items. ? Random checks of store level as to control losses, spoilage, damage and obsolescence. Carries out monthly stock take of store ? Reports discrepancies to Director of Finance. ? Controls inventory in food and beverage outlets. ? Random checks of par stock level. ? Spot checks on portion and wastages. ? Prepares and report the interim weekly and the monthly F&B Costs ? Controls and re-costs House Charge ? Posts on a monthly into the General Journal all F&B Adjustments ? Process and post all Goods Received without invoice accrual ? Schedule periodic spot checks of bars and kitchen areas to check on the proper usage and storing of raw materials ? Demonstrate Awareness of HACCP policies and procedures and ensure all procedures are conducted safely and within HACCP guidelines and ensure direct reports do the same. ? Prepares Monthly and Annual VAT declarations ? Prepares VAT monthly payments ? Processes self billing invoices ? Prepares the self-consumption VAT computation ? Maintain updated and files all VAT registers (Sales, Purchase, Self Billing and Intrastat) on a monthly basis ? Implement and maintain all fiscal reports required by existing fiscal laws and new laws (any type) ? Maintain controls on City Tax and prepare the quarterly payments to the municipal bank ? Resolve small issue on tax claims with tax office ? Assist appointed consultant in resolving tax claims ? Liaise with SIAE for monthly and extraordinary payments CARDO ROMA, AUTOGRAPH COLLECTION Settore: Altro Ruolo: Altro
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Bari (Puglia)
BFP GROUP is looking for a Free Lance Health & Safety Engineer with experience of at least 2 years as HSE Supervisor on Solar and Wind Plants Requirements: – Master’s Degree in Engineering (preferably Civil/Environmental) – Experience in HSE supervisions and inspections of Solar and Wind Plants (at least 2 years) - Knowledge of Italian Health & Safety rules, procedures and national regulations – The knowledge of English language is considered a preferential requirement - Full availability for national travels to work on site during construction and/or operation - Proven possession of the following certifications: Health and Safety Training, Fire Prevention Course, Safety Coordinator for the Design and Execution of Works (CSP/CSE), PES and PAV Course. Main activities: - On Site inspections and supervisions to ensure that health and safety requirements and governmental legislation are respected - On site assistance to the HSEQ Manager - HSE training courses to ensure that workers are trained to perform their roles in complete safety and quality - Monitoring of equipment, ensuring that health and safety measures have been respected -Identification of potentially hazardous situations and measures to correct them - Development of programs and strategies that protect employees from workplace hazards - Verification of the regularity of site workers (regular employment contract, safety training, health suitability for the job, etc.); - If required, back-office support that oversees all administrative duties for a project construction site and technical support for checking the safety conditions of the works and the application of the provisions and requirements of the safety and coordination plan - Drafting and/or verification of the operational safety plan - Verification and support in the preparation of any missing documents; - Document Management, ensuring accuracy of data on documents and certificates. Job duration: full time Contract: free-lance Availabili
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Foggia (Puglia)
Ricerchiamo una 2° Governante da inserire in organico in previsione della stagione 2021. Riportando direttamente alla 1°Governante, sarà responsabile del day-to-day operation del reparto piani. Gestirà direttamente il controllo sulle camere verificando che siano rispettati tutti gli standard aziendali in termini di prodotto/layout camera/tempistiche. Avrà la supervisione della movimentazione/gestione del materiale ai piani, coordinerà il team e collaborerà alla formazione del personale. In assenza del capo reparto ne farà funzione. Il profilo ideale ha maturato esperienza triennale nel ruolo o almeno 5 anni come supervisor di piano. E’ abituata ad operare nella logica legata all’apertura/chiusura stagionale. Ottime capacità comunicative nonché di gestione dello stress completano il profilo. Viene fornito vitto e alloggio.
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Italia
Hosco Night Room Service Chef de Rang Our jobs arent just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique ? with food and drinks on the side. Our Night room service chef de rang take the initiative and deliver a wide range of services to make sure that guests enjoy their meal. Whether setting tables, communicating with the kitchen, interacting and serving guests, or cleaning work areas and supplies, the Guest Service Expert makes transactions feel like part of the experience. No matter what position you are in, there are a few things that are critical to success ? creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. The Night room service chef de rang will be on their feet and moving around (stand, sit, or walk for an extended time; moving over sloping, uneven, or slippery surfaces), managing the menu (read and visually verify information), and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and 50 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Service Experts ? to get it right for our guests and our business each and every time. Working shift: 22.30 p.m ? 07.00 am - Work break: 2.30 a.m ? 3.00 a.m PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: 1 year related work experience. Supervisory Experience: No supervisory experience. License or Certification: None CRITICAL TASKS Safety and Security - Report work related accidents, or other injuries immediately upon occurrence to manager/supervisor. - Follow company and department safety and security policies and procedures to ensure a clean, safe, and secure environment. - Identify and correct unsafe work procedures or conditions and/or report them to management and security/safety personnel. - Use proper equipment, wear appropriate personal protective clothing (PPE), and employ correct lifting procedures, as necessary, to avoid injury. - Follow property specific procedures for handling emergency situations (e.g., evacuations, medical emergencies, natural disasters). - Follow policies and procedures for the safe operation and storage of tools, equipment, and machines. - Complete appropriate safety training and certifications to perform work tasks. Policies and Procedures - Protect the privacy and security of guests and coworkers. - Follow company and department policies and procedures. - Ensure uniform, nametags, and personal appearance are clean, hygienic, professional and in compliance with company policies and procedures. - Maintain confidentiality of proprietary materials and information. - Protect company tools, equipment, machines, or other assets in accordance with company policies and procedures. - Perform other reasonable job duties as requested by Supervisors. Guest Relations - Address guests service needs in a professional, positive, and timely manner. - Welcome and acknowledge each and every guest with a smile, eye contact, and a friendly verbal greeting, using the guests name when possible. - Anticipate guests service needs, including asking questions of guests to better understand their needs and watching/listening to guest preferences and acting on them whenever possible. - Thank guests with genuine appreciation and provide a fond farewell. - Actively listen and respond positively to guest questions, concerns, and requests using brand or property specific process (e.g., LEARN, PLEASED, Guest Response, LEAP) to resolve issues, delight, and build trust. - Engage guests in conversation regarding their stay, property services, and area attractions/offerings. - Provide assistance to individuals with disabilities, including assisting visually, hearing, or physically-impaired individuals within guidelines (e.g., escorting them when requested, using words to explain actions, writing directions on paper, moving objects out of the way, or offering access to Braille or TDD phones). - Assist other employees to ensure proper coverage and prompt guest service. Communication - Speak to guests and co-workers using clear, appropriate and professional language. - Discuss work topics, activities, or problems with coworkers, supervisors, or managers discreetly and quietly, avoiding public areas of the property. Working with Others - Support all co-workers and treat them with dignity and respect. - Develop and maintain positive and productive working relationships with other employees and departments. - Partner with and assist others to promote an environment of teamwork and achieve common goals. Quality Assurance/Quality Improvement - Comply with quality assurance expectations and standards. Physical Tasks - Read and visually verify information in a variety of formats (e.g., small print). - Stand, sit, or walk for an extended period of time or for an entire work night shift. - Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and objects weighing in excess of 50 pounds with assistance. - Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. - Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. - Reach overhead and below the knees, including bending, twisting, pulling, and stooping. General Food and Beverage Services - Maintain cleanliness of work and guest areas by clearing, collecting and returning food and beverage items to proper area. - Maintain cleanliness of work areas throughout the day, practicing clean-as-you-go procedures. - Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen. - Set tables according to type of event and service standards, including types of linens, glassware, plate/chinaware, and silver/flatware, ensuring all supplies meet quality standards. - Pick-up trays and clean tables as needed to ensure a clean dining area. - Follow appropriate procedures for serving alcohol (e.g., TIPs (Training for Intervention Procedures), CARE (Control Alcohol Risks Effectively)). - Thank every guest upon departure, invite them to return, and wish them a fond farewell. - Retrieve and deliver food and beverage orders in a timely manner. - Perform other reasonable duties as requested. Assists Management - Communicate with guests, other employees, or departments to ensure guest needs are met. Closing - Complete closing duties, including storing all reusable goods, breaking down goods, cleaning all equipment and areas, returning equipment to proper locations, locking refrigerators, restocking items, turning off lights, locking doors, and completing daily cleaning checklist. Beverage/Coffee Cart - Inspect the cleanliness and presentation all china, glass, and silver prior to use. Cash/Bank Handling - Record transaction in MICROS system at time of order. - Process all payment methods in accordance with Accounting procedures and policies. - Follow property control audit standards and cash handling procedures (e.g., blind drops). - Count bank at end of night shift, complete designated cashier reports, resolve any discrepancies, drop off receipts, and secure bank. - Obtain assigned bank and ensure accuracy of contracted monies, obtaining change required for expected business level, and keeping bank secure at all times. - Transport bank to/from assigned workstation, following security procedures. - Set up and organize cashier workstation with designated supplies, forms, and resource materials; and maintain cleanliness of workstation at all times. Steps of Service - Present physical and accurate check and process payment, adhering to all cash handling and credit policies/procedures including added and received gratuity. - Check in with guests to ensure satisfaction with each food course and/or beverages. - Answer questions on menu selections, and check with kitchen staff whenever additional clarification is necessary. - Communicate with the kitchen regarding the length of wait for food items, recook orders, and product availability. CRITICAL COMPETENCIES Interpersonal Skills - Customer Service Orientation - Team Work - Interpersonal Skills - Diversity Relations Communications - Communication - Listening - English Language Proficiency Personal Attributes - Dependability - Presentation - Positive Demeanor - Integrity - Safety Orientation - Stress Tolerance - Adaptability/Flexibility Organization - Multi-Tasking Personal Attributes - Information Retention PREFERRED QUALIFICATIONS Education High school diploma or G.E.D. equivalent. Related Work Experience At least 1 year of related work experience. Supervisory Experience No supervisory experience. License or Certification None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brands unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. Be where you can do your best work,​ begin your purpose, belong to an amazing global​team, and become the best version of you. Westin Excelsior Rome Settore: Altro Ruolo: Altro
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