Luxury management
Elenco delle migliori vendite luxury management

Savona (Liguria)
Società di consulenza manageriale e sta ricercando un giovane neolaureato da assumere nel ruolo di "Management Consultant Junior" per nostre attività a SAVONA(SV). La figura ideale è un giovane con breve esperienza nel settore manifatturiero meglio se nel Fashion/Luxury con forte propensione all'innovazione. Ha una formazione in ambito gestionale/economico/scientifico ed una buona conoscenza delle logiche di Project Management e degli strumenti informatici. Fornirà supporto nell analisi dei processi di innovazione del business e nella gestione di tempi e budget di progetto. Dovrà redigere documentazione di progetto con particolare attenzione anche agli aspetti visivi e di rappresentazione grafica. Responsabilità: Analisi di processo Analisi funzionale e monitoraggio progetto Supporto alla pianificazione delle attività progettuali Monitoraggio tempi e costi delle attività progettuali Redazione reportistica e documenti per l’Alta Direzione Supporto al coordinamento delle Funzioni Aziendali coinvolte nelle attività Il profilo: Laurea magistrale in Ingegneria, Economia, Informatica, Scienze; dinamico ed operativo con ottima capacità di comunicazione; comprovata capacità di analisi e di gestione del tempo; capacità di lavoro in autonomia; capacità di mediazione e di negoziazione; padronanza del pacchetto Office; dimestichezza con tool di grafica e di presentazione avanzata; orientamento al risultato; proattività e predisposizione al lavoro in team; buona conoscenza della lingua inglese. La sede di lavoro è Savona (SV), con saltuarie trasferte. Contratto di lavoro: Tempo pieno Inviare CV via Email
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Italia (Tutte le città)
La/o Store Manager supportato dal team di Management è il responsabile delle attività all'interno dello store e della gestione e dello sviluppo delle risorse del team e si occuperà delle seguenti attività: Gestione del team Conoscenza, analisi e gestione dei KPI's mensili, trimestrali annuali e supporto nel raggiungimento degli stessi Pianificazione e gestione delle presenze Gestione dello stock Gestione del piano vendita e delle priorità Condivisione di feedback costanti al team per il loro sviluppo Predisposizione al lavoro in team Gestione dello store: apertura, chiusura e manutenzione Organizzazione e monitoraggio formazione on the job Store Manager per importante realtà appartenente al settore High Tech- LuxuryImportante realtà appartenente al settore High Tech LuxuryLa/o Store Manager sarà l'interfaccia tra i dipartimenti aziendali di supporto al business e lo store. L'esperienza pregressa nel segemento High Tech e la conoscenza di una seconda lingua straniera costituiscono un plus. Completano il profilo ottime capacità relazionali e comunicative per un'eccellente gestione della clientela e del team.Importante realtà appartenente al settore High TechOttima opportunità di carriera.
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Italia
Hosco The Gritti Palace, a Luxury Collection Hotel in Venice, part of Marriott International, is currently recruiting for a Sales Account Director, he/she will report to the Director of Sales and she/he will join a team of passionate professionals. This is a great opportunity to work in a place of exceptional art and elegance, where history and culture are met with renewed Venetian style. The Gritti is known for impassioned service, a delectable culinary experience and an intimate wellness haven. The reference point for the worlds elite at international city events such as the Biennale, Carnival and the Venice Film Festival. What we offer - Professional career progression at international level in 9000 Marriott hotels - Learning and development opportunities online, on the job and in class - Discounts on hotel rooms, gift shop items, food and beverage - Experienced management & motivated and engaging colleagues - Charity events, Wellbeing activities and voluntary work in the community of Venice through the TakeCare program - Canteen service Manages and/or provides dedicated account management support to a targeted portfolio of accounts with a focus on the US luxury transient segment. Builds and maintains business relationships with key buyers by applying the principles of strategic account management to achieve account market share goals for the property. Develops strong partnerships with buyers for the purpose of penetrating and growing market share and driving account sales. Leverages Marriotts products and services as a team member within their assigned account portfolio. Responsible for increasing Marriotts preference, loyalty and profitable share within assigned accounts and contribute to overall Sales Team success through the direct sales efforts of revenue generation and value creation. Executes the overall account strategy for assigned accounts to generate and maximize business. CANDIDATE PROFILE Education and Experience ? 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major and 3 years experience in the sales and marketing or related professional area; OR ? 4-year bachelors degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major and 2 years experience in the sales and marketing or related professional area. - Right to work in Italy. - Fluency in Italian, English and preferably French. - Total Account Management experience. - Preferable knowledge of US market. CORE WORK ACTIVITIES The role of the Account Director is to support the Hotels Sales Team vision and mission by executing transactional sales excellence. Sales and Account Management - Develops and implements the overall account strategy for assigned accounts. Execute sales strategy to achieve account goals. - Retains, expands and grows account revenue of assigned accounts through total account penetration, margin management, and implementation of sales and marketing initiatives - Penetrates assigned accounts for group and transient, as well as exploring opportunities for extended stay and catering sales business. - Identifies and aggressively solicits new accounts in coordination with any relevant Sales and Marketing. - Accurately qualifies potential accounts; re-qualify existing accounts. - Articulates the financial benefits of a proposal as it pertains to the customers business objectives. - Collects and analyzes key information about the customers business and/or operation. - Counsels internal stakeholders on optimal negotiating stance. - Demonstrates benefits of total account management and team-based sales. - Demonstrates working knowledge of legal issues within industry. - Develops opportunity sales plan with actionable steps to attain revenue goals. - Identifies key purchase points and decision-makers that influence the "buy" decision. - Maintains account information in Opera Sales and Catering to ensure accurate and up-to-date account reporting. - Qualifies each business opportunity and recommend company products that match both the customer needs as well as the hotels business needs. - Suggests positive alternatives whenever necessary. - Leverages appropriate sales and property Leadership to ensure account saturation pull-through of account strategies and selling solutions at the local property level. - Establishes and maintains accurate and up-to-date customer, account and opportunity data each account in Opera Sales and Catering to ensure accurate reporting. - Manages proactive account, segment or regional sales. - Supports in-market needs of properties in a given regional area. - Supports data gathering, reporting & tracking functions. - Understands traditional industry processes (pricing, RFPs, proposals, etc) Executes and support Marriotts Customer Service Standards and hotels Brand Standards. - Participates in and practices daily service basics of the brand - MHR Genuine Care Basics - Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event. - Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building an Account and loyalty to the company. Revenue Generation - Identifies key purchase points and decision-makers that influence the "buy" decision. - Relates customer needs to product capabilities. - Routinely quantifies the business impact to both the customer and Marriott. - Works with Revenue Management to support account strategy in-market. - Builds and strengthens accounts with existing and new customers, industry organizations and brand network to enable future bookings. Activities include sales calls, entertainment, familiarization ("fam") trips, trade shows, etc. - Pursues initiatives to capitalize on strengths and market opportunities, and to counter competitive threats. - Constantly monitors the competition on the market and anticipates business opportunities Value Creation - Anticipates and quickly seizes opportunities not obvious to others to build customer satisfaction. - Delivers on commitments to customers. - Delivers value-added products and services to create long term customer loyalty. - Focuses on two-way communication to ensure win-win relationship is maintained. - Serves as the accounts "local service guarantee" by promoting outstanding service delivery at every customer touch point, issues are resolved timely and to the customers 100% satisfaction. - Understands the overall market dynamics - competitors strengths and weaknesses, economic trends, supply and demand etc. and how to sell to assigned accounts. - Acts as the customers advocate through understanding account needs and opportunities. Identify emerging business opportunities and risks within assigned accounts and provide feedback to key stakeholders (i.e. property Leadership). - Effectively resolves guest issues that arise in the sales process. Bring issues to the attention of property leadership, as appropriate. - Positions self as "Subject Matter Expert" in terms of customer or account activity, business segment activity or market/region activity. - Uses knowledge of Marriotts operations, its markets and competitors to promote dialogue and enrich customer interactions. Market Integration & Team Participation - Monitors that account sales strategies are communicated, implemented and updated as market conditions fluctuate. - Identifies and cultivate relationships with key colleagues and stakeholders in other parts of the organization. - Participates with account team in market pull-through activity. - Supports in-market needs of properties in a given regional area. Other - Performs other duties as assigned to meet business needs. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. The Luxury Collection Hotels & Resorts, with over 120 properties in more than 35 countries, offers the promise of authentic experiences that evoke lasting, treasured memories. Our more than 100 years of experience, beginning in 1906 under the Italian CIGA brand ? a collection of Europes most celebrated and iconic properties ? serves as a solid foundation as we continuously evolve to exceed the desires of the luxury traveler. From legendary palaces and remote retreats to timeless modern classics, each luxury hotel and resort is a unique and cherished expression of its locale ? a portal to the destinations cultural charms and treasures. If you are someone with an appreciation for evocative storytelling, a keen interest and passion for this destinations heritage, and a desire to deliver genuine, personalized, and anticipatory hospitality, then we invite you on our journey. In joining The Luxury Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. The Gritti Palace, a Luxury Collection Hotel, Venice Settore: Altro Ruolo: Altro
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Italia
Hosco The Gritti Palace, a Luxury Collection Hotel belonging to Marriott International, is currently recruiting for an Engineer. The Engineer will report to the Chief Engineering and she/he will be part of an Engineering Department. The maintenance worker will work shifts, including night shift. This is a great opportunity to work in a place of exceptional art and elegance, where history and culture are met with renewed Venetian style. The Gritti is known for impassioned service, a delectable culinary experience and an intimate wellness haven. The reference point for the worlds elite at international city events such as the Biennale, Carnival and the Venice Film Festival. What we offer - Professional career progression at international level in more than 9000 Marriott hotels - Learning and development opportunities online, on the job and in class - Discounts on hotel rooms, gift shop items, food and beverage - Experienced management & motivated and engaging colleagues - Charity events, Wellbeing activities and voluntary work in the community of Venice through the TakeCare program - Canteen service and uniform The impact youll make First impressions are everything. And youll set the tone for every guests stay. With a genuinely warm welcome, youll be ready with answers to any questions and happy to offer information about hotel services, facilities and the local area. Anything to help make their visit that bit more special. And, creating the smoothest check-out experience, youll make sure they leave us happy too. Your competencies Extensive Technical Knowledge: Proficient in the maintenance and repair of electrical, plumbing, HVAC, and carpentry systems. Preventive Maintenance Expertise: Capable of implementing and adhering to preventive maintenance schedules to ensure operational efficiency. Attention to Detail: Committed to maintaining immaculate standards in safety, appearance, and functionality throughout the property. Analytical and Problem-Solving Skills: Ability to diagnose issues accurately and perform effective repairs in a timely manner. Proficiency with Building Management Systems (BMS): Familiarity with the latest smart hotel technologies and automated building systems. Compliance with Health and Safety Standards: In-depth knowledge of health, safety, and environmental regulations applicable to hospitality environments. Guest-Centric Approach: Discretion and professionalism in all guest interactions, ensuring minimal disruption and maximum satisfaction. Organizational Skills: Efficiently manages multiple priorities, including urgent service requests and long-term projects. Effective Communication: Collaborates closely with all hotel departments, external contractors, and suppliers to ensure seamless service. Flexibility and Availability: Willingness to work flexible shifts, including weekends and public holidays, to support with the team the 24/7 hotel operations. Commitment to Sustainability: Awareness and application of energy-efficient practices and eco-friendly initiatives. Team Player: Works effectively within a multidisciplinary team environment, contributing positively to hotel operations. Emergency Response Competency: Trained and prepared to react to emergency situations such as fire, flood, or system failures. Equipment Operation and Maintenance: Skilled in the safe and effective use of maintenance tools, machinery, and specialized equipment. Accurate Reporting and Documentation: Maintains detailed records of maintenance activities, inspections, and compliance checks. Appearance: Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. What youll do - Respond and attend to guest repair requests. - Communicate with guests to resolve maintenance issues. - Perform preventive maintenance on tools, kitchen and mechanical room equipment. - Visually inspect tools, equipment, or machines. - Identify, locate, and operate all shut-off valves for equipment and all utility shut-offs for buildings. Maintain maintenance inventory and requisition parts and supplies as needed. - Communicate each days activities and problems that occur to the other shifts using approved communication programs and standards. - Display basic knowledge or ability to acquire knowledge in the following categories: air conditioning and refrigeration, electrical, mechanical, plumbing, pneumatic/electronic systems and controls, carpentry and finish skills, kitchen equipment, energy conservation, and/or general building. - Perform all surface preparation, painting, minor drywall and wood trim repair, light bulb and A/C filter replacement and the complete and thorough cleanup of the painting or repair area. - Test, troubleshoot and perform basic repair on all types of equipment, plumbing, electrical components including lamps, cosmetic items, extension cords, vacuum cleaners, internet devices, replace electrical switches and outlets, and other guestroom items. - Program TVs and perform general housekeeping and engineering-related inventory duties. - Perform repairs on interior and exterior landscaping as well as external landscaping sprinklers. - Display basic computer skills including inputting air handler schedules and making temperature changes. - Follow all company and safety and security policies and procedures. - Report any maintenance problems, safety hazards, accidents, or injuries. - Complete safety training and certifications; and properly store flammable materials. - Welcome and acknowledge all guests according to company standards, anticipate and address guests service needs, assist individuals with disabilities, and thank guests with genuine appreciation. - Adhere to quality expectations and standards. - Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. - Speak with others using clear and professional language. - Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and heavier lifting or movement tasks with assistance. - Move up and down stairs, service ramps, and/or ladders. - Reach overhead and below the knees, including bending, twisting, pulling, and stooping. - Enter and locate work-related information using computers. - Perform other reasonable job duties as requested. What were looking for - Regular permit to work in Italy - Languages: Italian and English - Previous experience in Maintenance, in Hotel - Understanding of rooms operations and hospitality - A warm, people-oriented demeanor and a team-first attitude - Flexibility, problem-solving skills and multi-tasking ability - The ability to stand, sit or walk for extended periods of time across a work shift Explore our very big world As a world-class leader in the travel industry, theres no better place than Marriott International to make your mark. Joining us, youll get to entertain and meet people from all over the world as you build your experience. Youll find a place where your personality and ideas are appreciated just as much as the work you do. And youll grow through opportunities to explore the business, opening yourself to various career options. If you have the natural ability to communicate and enjoy working with others, we welcome you to join our global family. Youre welcomed here Our highest priority is making you feel as welcome as our guests. We want you to know youre important to us and that youll make an impact in your role, and for that, youll be appreciated and valued. Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws. The Luxury Collection Hotels & Resorts, with over 120 properties in more than 35 countries, offers the promise of authentic experiences that evoke lasting, treasured memories. Our more than 100 years of experience, beginning in 1906 under the Italian CIGA brand ? a collection of Europes most celebrated and iconic properties ? serves as a solid foundation as we continuously evolve to exceed the desires of the luxury traveler. From legendary palaces and remote retreats to timeless modern classics, each luxury hotel and resort is a unique and cherished expression of its locale ? a portal to the destinations cultural charms and treasures. If you are someone with an appreciation for evocative storytelling, a keen interest and passion for this destinations heritage, and a desire to deliver genuine, personalized, and anticipatory hospitality, then we invite you on our journey. In joining The Luxury Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. The Gritti Palace, a Luxury Collection Hotel, Venice Settore: Altro Ruolo: Altro
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Italia
Hosco The Gritti Palace, a Luxury Collection Hotel belonging to Marriott International, is currently recruiting for a F&B Support Expert - Commis di ristorazione. Reporting to the Restaurant Manager, the Commis will be part of a team of high-level professionals with a strong passion for F&B. It is a seasonal full-time role (40-hour working week). This is a great opportunity to work in a place of exceptional art and elegance, where history and culture are met with renewed Venetian style. The Gritti is known for impassioned service, a delectable culinary experience and an intimate wellness haven. The reference point for the worlds elite at international city events such as the Biennale, Carnival and the Venice Film Festival. What we offer - Professional career progression at international level in 9000 Marriott hotels - Learning and development opportunities online, on the job and in class - Discounts on hotel rooms, gift shop items, food and beverage - Experienced management & motivated and engaging colleagues - Charity events, Wellbeing activities and voluntary work in the community of Venice through the TakeCare program - Canteen service ? Associates Restaurant - Uniform - Laundry service The impact youll make You know the finest details of our menu and cant wait to share your expertise with our guests. When they dine with us, your warm greeting, flawless table settings, and your friendly demeanor do not go unnoticed. No matter the day, you set out to provide each guest with a dining experience that will be remembered long after their stay. What youll be doing - Welcome guests and promptly attend to tables - Serve food and beverages to guests - Share your menu knowledge to assist guests with questions and special requests - Check-in with guests to assure satisfaction with each course and beverage - Clean tables, complete closing duties and re-stock tableware and other supplies - Communicate with the kitchen regarding menu questions, the length of wait, recook orders, and product availability, meal requirements, allergies, dietary needs, and special requests to the kitchen. - Follow cycle time guidelines for all meals. - Maintain cleanliness of work areas throughout the day. - Inspect the cleanliness and presentation all china, glass, and silver prior to use. - Follow Standard Operating Procedures and brand identity guidelines at all time What were looking for - You must possess the legal right to work in Italy. Valid work permit for full time role (40 hours/week). - Fluent in English and Italian - Understanding of F&B operations and luxury hospitality - Experience in the same role in fine dining restaurants would be an advantage - A warm, people-oriented demeanour - Great conversational skills and teamwork-oriented This role requires the ability to move and lift up to 25 lbs. Standing, sitting or walking for extended periods of time and ensuring a professional appearance in a clean uniform are also required. Prior to employment, well ask you to complete safety training and certification. Connect your passions with a rewarding opportunity Join us and grow through opportunities to explore the business, opening yourself to various career options. No matter your path, well make sure you feel right at home. Whether youre new to hospitality or a seasoned professional, you can come to us knowing that you will always be appreciated for your natural talents. Your positive energy and people-pleasing mindset are an important part of why our guests stay with us again and again. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. The Luxury Collection Hotels & Resorts, with over 120 properties in more than 35 countries, offers the promise of authentic experiences that evoke lasting, treasured memories. Our more than 100 years of experience, beginning in 1906 under the Italian CIGA brand ? a collection of Europes most celebrated and iconic properties ? serves as a solid foundation as we continuously evolve to exceed the desires of the luxury traveler. From legendary palaces and remote retreats to timeless modern classics, each luxury hotel and resort is a unique and cherished expression of its locale ? a portal to the destinations cultural charms and treasures. If you are someone with an appreciation for evocative storytelling, a keen interest and passion for this destinations heritage, and a desire to deliver genuine, personalized, and anticipatory hospitality, then we invite you on our journey. In joining The Luxury Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. The Gritti Palace, a Luxury Collection Hotel, Venice Settore: Altro Ruolo: Altro
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Italia
Hosco Job purpose As a Reservation Officer at our exclusive member club, your role is vital in providing exceptional service to our esteemed members through efficient handling of reservations, enquiries, and requests. Working closely with the reception team, you will ensure seamless communication and uphold the highest standards of hospitality. Main Activities and Responsibilities: ? Respond swiftly to email enquiries (within 20 minutes) and telephone calls (within 3 rings), providing courteous and helpful assistance. ? Make reservations, communicate changes or cancellations to the FOH team, and allocate tables for special requests according to club rules and operations. ? Confirm reservations and log cancellations and no-shows, following up with the Director of Membership as necessary. ? Study member profiles to brief the FOH team and other relevant departments, ensuring personalized service delivery. ? Maintain accurate records of member preferences and requests to enhance future visits, updating contact details as needed. ? Answer general enquiries about club facilities, services, and policies, demonstrating comprehensive knowledge and professionalism. ? Support reception Reception staff and actively promote club products, events, and spaces to drive revenue and enhance member satisfaction. ? Program out-of-hours telephone messages and auto-response emails to ensure timely communication with members. ? Perform general departmental administration tasks to support smooth operations. ? Manage other activities relating to or resulting from what is indicated in the previous points. Key Competencies: Required Education and Experience: ? Minimum of 3 years experience in a similar role within the luxury hospitality industry. ? Fluent written and spoken English. ? Proficiency in database management tools such as SevenRooms. ? Comfortable using Microsoft Excel, Word, and PowerPoint. ? Excellent communication skills, both verbal and written, with a proactive approach to guest service. ? Friendly demeanor with a genuine desire to support colleagues and create positive interactions. ? Willingness to work flexible hours, including evenings, weekends, and during special events. ? Discretion, empathy, and confidentiality in handling sensitive information. ? Knowledge of one or more foreign languages (min. fluent in Italian and English). General Knowledge and Technical Skills: ? Comprehensive understanding of luxury hospitality standards and guest service protocols. ? Familiarity with reservation management systems and Microsoft Office suite. ? Ability to anticipate guest needs and provide personalized service in a fast-paced environment. ? Methodical and meticulous approach to maintaining databases and records. Personal and Interpersonal Skills: ? Exceptional interpersonal skills: Engage effectively with members and guests in a friendly and charming manner. ? Proactive attitude: Anticipate member needs and provide personalized assistance with genuine care and attention to detail. ? Collaborative team player: Work well with colleagues across departments to ensure seamless service. ? Strong problem-solving skills: Handle inquiries and resolve issues promptly and professionally. ? Positive attitude and resilience: Maintain composure and grace under pressure, committed to delivering outstanding service. The Wilde Settore: Altro Ruolo: Altro
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Italia
Hosco JOB SUMMARY Responsible for the daily shift operations of Housekeeping, Recreation/Health Club and, if applicable, Laundry. Directs and works with employees to ensure property guestrooms, public space and employee areas are clean and well maintained. Completes inspections and holds people accountable for corrective action. Position assists in ensuring guest and employee satisfaction while maintaining the operating budget. CANDIDATE PROFILE Education and Experience ? High school diploma or GED; 2 years experience in the housekeeping or related professional area. OR ? 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required. CORE WORK ACTIVITIES Managing Housekeeping Operations ? Ensures guest room status is communicated to the Front Desk in a timely and efficient manner. ? Works effectively with the Engineering department on guestroom maintenance needs. ? Supervises the property general cleaning schedule. ? Obtains list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments. ? Inventories stock to ensure adequate supplies. ? Supervises daily Housekeeping shift operations and ensures compliance with all housekeeping policies, standards and procedures. ? Assists in the ordering of guestroom supplies, cleaning supplies and uniforms. ? Supports and supervises an effective inspection program for all guestrooms and public space. ? Communicates areas that need attention to staff and follows up to ensure understanding. ? Ensures all employees have proper supplies, equipment and uniforms. Managing Departmental Costs ? Participates in the management of the departments controllable expenses to achieve or exceed budgeted goals. ? Understands the impact of departments operations on the overall property financial goals and objectives and manages to achieve or exceed budgeted goals. ? Comprehends budgets, operating statements and payroll progress reports as needed to assist in the financial management of department. Ensuring Exceptional Customer Service ? Responds to and handles guest problems and complaints. ? Strives to improve service performance. ? Empowers employees to provide excellent customer service. ? Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement. Conducting Human Resources Activities ? Participates as needed in the investigation of employee accidents. ? Supervises staffing levels to ensure that guest service, operational needs, and financial objectives are met. ? Ensures employees understand expectations and parameters. ? Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process. ? Observes service behaviors of employees and provides feedback to individuals. ? Uses all available on the job training tools to train new room attendants and provide follow-up training as necessary. ? Participates in the employee performance appraisal process, providing feedback as needed. ? Assists as needed in the interviewing and hiring of employee team members with the appropriate skills. ? Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job. ? Participates in employee progressive discipline procedures. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. The St. Regis Venice Settore: Altro Ruolo: Altro
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Rimini (Emilia Romagna)
KNET HUMAN RESOURCES è una società di Consulenza leader nel Recruitment a livello Nazionale e Internazionale area Executive, Top & Senior Management, Middle Management, Temporary e International Search. Operiamo come Business Partner di selezione attraverso specifiche Divisioni di Specializzazione Aziende - HR, Finance & Accountancy - Technical & Engineering - Sales & Marketing / Supply Chain - IT & Digital Studi Professionali La nostra società, autorizzata ad operare dal Ministero del lavoro, non effettua somministrazione di personale, pertanto il rapporto di lavoro viene direttamente regolato tra l’Azienda/Studio committente ed il nostro candidato. Il nostro Cliente Azienda operante nel settore retail ricerca per incremento di organico ADDETTO VENDITA SENIOR CON ESPERIENZA IN GIOIELLERIA / OROLOGERIA La risorsa verrà inserita all'interno di un team di 2 risorse e riporterà allo Store Manager. Dettaglio mansioni: - Accoglienza clientela e vendita assistita - Operazioni di cassa - Apertura e chiusura punto vendita - Organizzazione e gestione del magazzino - Fidelizzazione clienti Requisiti richiesti: - Diploma o Laurea - Esperienza di almeno 3/4 anni nel ruolo in aziende del Retail settore luxury, preferibile la provenienza da gioielleria di alta gamma - BUONA della lingua INGLESE - Ottime doti gestionali, comunicative, relazionali - Disponibilità a lavorare nei Weekend Offerta: Livello di inquadramento proposto: in linea con quanto maturato dal candidato prescelto. Indicativamente massimo 2° livello CCNL Commercio. Retribuzione proposta: in linea con quanto maturato dal candidato prescelto a ricoprire il ruolo. Sede di lavoro: nei pressi di Rimini. Orario di lavoro: full time, 9.00 – 20. E’ richiesta la disponibilità a lavorare nel week end. Data prevista per l’inserimento: Immediata o compatibile con preavviso contrattuale del candidato prescelto. La selezione è rivolta ad ambo i sessi dell’Art. 1 L. 903/77 E’ garantita la massima riservatezza e l’audizione personale con tutti i profili coerenti con quanto ricercato. KNET HUMAN RESOURCES SRL: AUTORIZZAZIONE MINISTERIALE A TEMPO INDETERMINATO Prot. 39/0003074 / MA004.A003
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Italia
Hosco Job purpose The Chef de Partie is responsible for managing a specific section or station within the kitchen of the exclusive member club. They work under the direction of the leadership team and contribute to the overall success of the culinary operation by preparing high-quality dishes, maintaining cleanliness and organization in their area, and supporting the kitchen team as needed. Main Activities and Responsibilities: ? Prepare and cook dishes according to recipes, portion sizes, and quality standards established by the Head Chef or senior leadership. ? Manage and oversee the assigned section or station in the kitchen, ensuring that all tasks are completed efficiently and to the required standards. ? Coordinate with other members of the kitchen team to ensure timely preparation and delivery of dishes during service periods. ? Maintain cleanliness and organization in the assigned section, including proper storage of ingredients, cleaning of equipment, and adherence to food safety and sanitation guidelines. ? Assist in menu development and recipe testing under the guidance of senior chefs, providing input and feedback as required. ? Train and mentor junior kitchen staff, providing guidance on culinary techniques, station procedures, and professional development opportunities. ? Assist in managing inventory levels of food and kitchen supplies, assisting with ordering and stock rotation to minimize waste and ensure availability of necessary ingredients. ? Collaborate with other departments to ensure seamless coordination and delivery of dining experiences throughout the club. ? Adhere to all safety procedures and guidelines, including proper handling of equipment and adherence to health and safety regulations. ? Assist with administrative tasks such as inventory management, menu costing, and reporting as required by the leadership team. ? Manage other activities relating to or resulting from what is indicated in the previous points. Key Competencies: Required Education and Experience: ? Culinary degree or diploma from an accredited institution. ? Previous experience working in a similar role in high-end restaurants, luxury hotels, or exclusive dining establishments. ? Strong knowledge of culinary techniques, cooking methods, and food preparation procedures. ? Knowledge of one or more foreign languages is a plus. General Knowledge and Technical Skills: ? Proficiency in cooking techniques and methods relevant to the assigned section or station. ? Familiarity with kitchen equipment and tools specific to the assigned area. ? Basic understanding of food safety and sanitation principles. Personal and Interpersonal Skills: ? Strong communication and teamwork abilities. ? Ability to work well under pressure in a fast-paced environment. ? Good organizational and time management skills. ? Attention to detail and commitment to maintaining high standards of quality. ? Adaptability and willingness to learn from senior staff members. ? Passion for culinary excellence and a dedication to providing exceptional dining experiences. We offer a competitive salary commensurate with experience and qualifications, along with a comprehensive benefits package including health insurance, retirement savings plan, and paid time off. This is an exciting opportunity to join our team at The Wilde Club in the hospitality sector. If you are passionate about delivering exceptional service and contributing to our vibrant atmosphere, we encourage you to apply. We look forward to reviewing your application! Thank you. The Wilde Settore: Altro Ruolo: Altro
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Italia
Hosco Our jobs arent just about giving guests a smooth check-in and check-out. Instead, we want to build an experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience. No matter what position you are in, there are a few things that are critical to success ? creating a safe workplace, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts ? to get it right for our guests and our business each and every time. CRITICAL TASKS Guest Relations § Actively listen and respond positively to guest questions, concerns, and requests using brand or property specific St. Regis process to resolve issues, delight, and build trust. § Address guests service needs in a professional, positive, and timely manner. § Anticipate guests service needs, including asking questions of guests to better understand their needs and watching/listening to guest preferences and acting on them whenever possible. § Assist other employees to ensure proper coverage and prompt guest service. § Engage guests in conversation regarding their stay, property services, and area attractions/offerings, including social media where appropriate. § Thank guests with genuine appreciation and provide a fond farewell. § Welcome and acknowledge each and every guest with a smile, eye contact, and a friendly verbal greeting, using the guests name when possible. § Stay up-to-date on the local area so that you are prepared to provide specific recommendations for guests. § Communicate recommendations in a way that builds excitement and interest among guests and associates. § Perform other reasonable duties as requested. Check-in/Check-out § Keep track of changes in room status (e.g., early check-out, late check-out, room transfer, unexpected stay over) for Housekeeping. § Organize and coordinate check-in/pre-registration procedures for arriving groups. § Process all check-outs including express check-outs, resolving any late and disputed charges, settling account, retrieving room key, and requesting comments on guests stay. § Process all guest check-ins by confirming reservations in computer system (e.g., Fidelio, PMS, FOSSE, OPERA), verifying guest identity, requesting form of payment, assigning room, and issuing room key in accordance with property policies and procedures. § Secure valid form of payment (e.g., credit card, cash) prior to issuing room key. § Sell a room/accommodation to guests without reservations based on availability. § Verify and adjust billing for guests. Cash Handling § Process all payment types such as room charges, cash, checks, debit, or credit. § Process adjustment vouchers, paid-outs, correction vouchers, and miscellaneous charges. § Count bank at end of shift and secure bank. § Balance and drop receipts according to Accounting specifications. § Obtain manual authorizations and follow all Accounting procedures when computer system is down. § Count bank at the beginning of shift to ensure that amounts are correct and that there is adequate change. § Follow the requirements and tasks as defined in EMEA Front Desk Cashiering SOP. § Comply with the requirements of the Marriott Cashiering Responsibilities/Petty Cash Fund and Cashier Overage/Shortage SOPs. Reports/Recordkeeping § Run daily reports (number of arrivals, departures), identify any special requests, and check reports for accuracy. § Run credit card authorization report and check for discrepancies. § Review shift logs/daily memo books and document pertinent information in logbooks in the absence of a departmental Supervisor. § Print contingency lists to have a record of all guests in case of emergency. Communications § Provides assistance to coworkers, ensuring they understand their tasks. § Speak to guests and co-workers using clear, appropriate and professional language. § Instruct guests on how to access the internet (e.g., dial-up, broadband, wireless). § Answer telephones using appropriate etiquette including answering the phone within 3 rings, answering with a smile in ones voice, using the callers name, transferring calls to appropriate person/department, requesting permission before placing the caller on hold, taking and relaying messages, and allowing the caller to end the call. Working with Others § Support all co-workers and treat them with dignity and respect. § Develop and maintain positive and productive working relationships with other employees and departments. § Handle sensitive issues with guests with tact, respect, diplomacy, and confidentiality. Policies and Procedures § Ensure uniform, nametags, and personal appearance are clean, hygienic and professional. § Follow company and department policies and procedures. § Perform other reasonable job duties as requested by Supervisors. § Protect company tools, equipment, machines, or other assets in accordance with company policies and procedures. § Protect the privacy and security of guests and coworkers. Quality Assurance/Quality Improvement § Comply with quality assurance expectations and standards. Safety and Security § Follow property specific procedures for handling emergency situations (e.g., evacuations, medical emergencies, natural disasters). § Maintain awareness of undesirable persons on property premises. § Report work related accidents, or other injuries immediately upon occurrence to manager/supervisor. § Identify and correct unsafe work procedures or conditions and/or report them to management and security/safety personnel. CRITICAL COMPETENCIES § Fluent English § Analytical Skills § Learning § Decision-Making § Problem Solving § Computer Skills § Basic Mathematics Interpersonal Skills § Customer Service Orientation § Interpersonal Skills § Team Work § Diversity Relations Communications § English Language Proficiency § Communication § Listening § Applied Reading § Writing Personal Attributes § Integrity § Dependability § Positive Demeanor § Presentation § Adaptability/Flexibility § Stress Tolerance § Initiative Organization § Multi-Tasking Time Management PREFERRED QUALIFICATIONS Education Higher Education, Diploma or equivalent Related work experience is required No supervisory experience is required At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. The St. Regis Rome Settore: Altro Ruolo: Altro
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Firenze (Toscana)
Hai esperienza nelle vendite? Cerchi nuovi stimoli e opportunità di successo nel mondo del luxury e del design outdoor? Ecco la nostra proposta per te! OPEN SOURCE MANAGEMENT SRL (Società autorizzata dal Ministero del Lavoro e delle Politiche Sociali Prot. n. 39/18376 del 21/12/2012) per azienda leader in Toscana nel settore della ideazione,progettazione e realizzazione piscine di lusso, SELEZIONA CONSULENTE COMMERCIALE/KEY ACCOUNT La persona che stiamo cercando ha maturato una precedente esperienza nelle vendite, preferibilmente, nel settore edilizia residenziale o mercati affini o complementari. Gestirà in toto la vendita e il contatto con i potenziali clienti, collaborando con la produzione per monitorare i tempi di consegna. Grazie ad un sistema collaudato di marketing automation e di potenziamento del brand, avrà la possibilità di gestire e coltivare un bacino di clienti fortemente interessati e orientati all’acquisto. L’azienda, leader in Toscana nel settore della realizzazione di piscine di lusso, e fortemente orientata alla crescita e allo sviluppo su tutto il territorio nazionale, ha messo il cliente al centro di tutte le proprie strategie di mercato e fornisce prodotti e allestimenti top di gamma nel settore di riferimento. Cerchiamo quindi una persona ambiziosa, affidabile, seria, grintosa, con propensione alle relazioni e ai rapporti con la clientela, ma, soprattutto, con tanta voglia di crescere professionalmente. Ti diamo la possibilità di crescere all’interno di una realtà che ha fatto dell’innovazione e della qualità i propri punti di forza per vincere in un mercato che non conosce crisi! Sei pronto ad accettare la sfida? Ti offriamo: inserimento con un fisso più provvigioni fra le più alte nel mercato, affiancamenti e formazione interna, incentivi, contatti e campagne di marketing mirate che producono ritorni a sostegno dell’attività commerciale. Possibilità di carriera all’interno del gruppo in relazione ai risultati ottenuti: la risorsa inserita potrà giungere a ricoprire il ruolo di Responsabile Commerciale Richiediamo: diploma,preferibilmente in ambito tecnico, domicilio a Firenze o paesi limitrofi, attitudine alla relazione con la clientela. Costituirà titolo preferenziale l’aver maturato una precedente esperienza nelle vendite. Ti riconosci in questo profilo? Allora invia subito il tuo curriculum
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Roma (Lazio)
Agenzia di Property Management operante nel centro storico di Roma nel segmento luxury ricerca Guest relation manager da inserire nel proprio team. La figura dovrà occuparsi principalmente dei check-in e dei check-out. Richiesta esperienza pregressa e inglese fluente.
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Bologna (Emilia Romagna)
KNET HUMAN RESOURCES, società leader nella Consulenza di selezione area Middle, Top e Temporary Management, opera con attività di Mappatura del mercato, Scouting ed Head Hunting a livello Nazionale ed Internazionale per le Divisioni: Divisione Aziende - Area Technical & Engineering - Area Sales & Purchasing - Area Finance & Accounting Divisione International Divisione Studi Professionali La nostra società, autorizzata ad operare dal Ministero del lavoro, non effettua somministrazione di personale, pertanto il rapporto di lavoro viene direttamente regolato tra l’Azienda/Studio committente ed il nostro candidato. www.knethr.com Il nostro Cliente Azienda operante nel settore retail ricerca per incremento di organico ADDETTO VENDITA SENIOR CON ESPERIENZA IN GIOIELLERIA / OROLOGERIA Riporto gerarchico/funzionale: Direzione e Resp. Punto Vendita Dettaglio mansioni: - Accoglienza clientela e vendita assistita - Operazioni di cassa - Apertura e chiusura punto vendita - Organizzazione e gestione del magazzino - Fidelizzazione clienti Requisiti richiesti: Titolo di Studio: diploma Anni di esperienza maturati in analoga posizione: richiesta esperienza di almeno 5/10 anni nel ruolo di Store Manager in gioiellerie di alta gamma. Settore di provenienza e conoscenze: Retail settore luxury, preferibile la provenienza da gioielleria di alta gamma. Conoscenze linguistiche: è richiesta una conoscenza BUONA della lingua INGLESE Conoscenze informatiche: pacchetto Office, Internet Caratteristiche personali: ottime doti gestionali, comunicative, relazionali. Offerta: Livello di inquadramento proposto: in linea con quanto maturato dal candidato prescelto. Indicativamente massimo 2° livello CCNL Commercio. Retribuzione proposta: in linea con quanto maturato dal candidato prescelto a ricoprire il ruolo. Sede di lavoro: BOLOGNA. Orario di lavoro: full time, 9.00 – 19:30. E’ richiesta la disponibilità a lavorare nel week end. Data prevista per l’inserimento: Immediata o compatibile con preavviso contrattuale del candidato prescelto. La selezione è rivolta ad ambo i sessi dell’Art. 1 L. 903/77 E’ garantita la massima riservatezza e l’audizione personale con tutti i profili coerenti con quanto ricercato. KNET HUMAN RESOURCES SRL: AUTORIZZAZIONE MINISTERIALE A TEMPO INDETERMINATO Prot. 39/0003074 / MA004.A003
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Bologna (Emilia Romagna)
KNET HUMAN RESOURCES, società leader nella Consulenza di selezione area Middle, Top e Temporary Management, opera con attività di Mappatura del mercato, Scouting ed Head Hunting a livello Nazionale ed Internazionale per le Divisioni: Divisione Aziende - Area Technical & Engineering - Area Sales & Purchasing - Area Finance & Accounting Divisione International Divisione Studi Professionali La nostra società, autorizzata ad operare dal Ministero del lavoro, non effettua somministrazione di personale, pertanto il rapporto di lavoro viene direttamente regolato tra l’Azienda/Studio committente ed il nostro candidato. www.knethr.com Il nostro Cliente Azienda operante nel settore retail ricerca per incremento di organico ADDETTO VENDITA SENIOR CON ESPERIENZA IN GIOIELLERIA / OROLOGERIA Riporto gerarchico/funzionale: Direzione e Resp. Punto Vendita Dettaglio mansioni: - Accoglienza clientela e vendita assistita - Operazioni di cassa - Apertura e chiusura punto vendita - Organizzazione e gestione del magazzino - Fidelizzazione clienti Requisiti richiesti: Titolo di Studio: diploma Anni di esperienza maturati in analoga posizione: richiesta esperienza di almeno 3/4 anni nel ruolo. Settore di provenienza e conoscenze: Retail settore luxury, preferibile la provenienza da gioielleria di alta gamma. Conoscenze linguistiche: è richiesta una conoscenza BUONA della lingua INGLESE Conoscenze informatiche: pacchetto Office, Internet Caratteristiche personali: ottime doti gestionali, comunicative, relazionali. Offerta: Livello di inquadramento proposto: in linea con quanto maturato dal candidato prescelto. Indicativamente massimo 2° livello CCNL Commercio. Retribuzione proposta: in linea con quanto maturato dal candidato prescelto a ricoprire il ruolo. Sede di lavoro: BOLOGNA. Orario di lavoro: full time, 9.00 – 19:30. E’ richiesta la disponibilità a lavorare nel week end. Data prevista per l’inserimento: Immediata o compatibile con preavviso contrattuale del candidato prescelto. La selezione è rivolta ad ambo i sessi dell’Art. 1 L. 903/77 E’ garantita la massima riservatezza e l’audizione personale con tutti i profili coerenti con quanto ricercato. KNET HUMAN RESOURCES SRL: AUTORIZZAZIONE MINISTERIALE A TEMPO INDETERMINATO Prot. 39/0003074 / MA004.A003
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Milano (Lombardia)
Hi My name is Jenny and I am from India. I am perusing my Masters in Luxury Brand Management from NABA with a scholarship. I am 31 years old and have an experience of 8 years in corporate world as a creative Lead. In my experience I have been taking care of my little cousins along with my work back in India. They are in school now.
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Isola del Gran Sasso d Italia (Abruzzo)
STAFF AND HOUSEKEEPING WORKERS AND COOK WITH FOOD AND ACCOMMODATION Palazzo Parigi Job in Tourism srl, 5-star luxury structure in the heart of Milan, is looking for figures for the Housekeeping Department Pizzaiolo, Waiters, cleaning, Barista. We are evaluating the profiles of Waiter and Ice Cream Maker ai Piani and Porters for room tidying and cleaning of common areas and Housekeepers for the supervision of cleaning, resource management and scheduling of ordinary and extraordinary activities. The ideal candidates have the following requirements: Previous experience in similar contexts; Time flexibility; Passion for one's work; Good knowledge of the English language; For porters, the possession of a Driving License B is an essential requirement (only the applications bearing the CV "in Possession of Driving License B" will be taken into consideration). The profile is completed by: discretion, confidentiality, flexibility, availability and a natural predisposition to interpersonal relationships. Residence and / or domicile on site or in neighboring areas will constitute a preferential title.
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Italia (Tutte le città)
Descrizione Job description For an important partner in the cosmetics industry, L’Oréal Group, we are looking for brilliant resources to be included as Customer Service employees. The ideal candidate has a strong orientation towards the achievement of objectives, excellent interpersonal skills and shows a propensity to manage telephone contact. Responsibilities Main activities: Management of consumer requests relating to Information and Complaints through different channels (i.e. live chat, phone, emails, webforms, Social 1:1) by providing excellent solution, service, product and beauty advice in a professional, precise and timely manner. Requirements Must have • Excellent communication skills, empathy & high focus on customer satisfaction • Customer orientation, problem solving skills, teamwork • Native language skills in English or at least C1 level knowledge • Italian knowledge at least B2 (written, spoken and read) • Good IT skills - required competence and speed in the use of tools to report interactions • Availability to work on shifts Nice to have • Prior experience in Cosmetics and Luxury sector is preferential • Knowledge and experience with digital and social media • Previous experience in Customer Service What we offer Our offer: • Competitive salary and benefits • Flexible shift system • Stable multinational company with interaction between different nationalities and cultures and the possibility of internal growth • Modern and positive work environment • Excellent public transport connections • An international environment employing people from different nationalities and cultures If you like to be part of this great journey and growing opportunities, please join us in a vibrant, multi-cultural city center environment. Explore you careers possibilities and work on your Personal Development. Above all, enjoy the experience of working with this highly prestigious brand L’Oréal Group! Welcome to Majorel! We are a leading customer experience multinational with over 82,000 professionals in 45 countries all over the globe. Our diverse #OneTeam designs and delivers flexible solutions in 70 different languages that make a difference to the customers of many of the world’s most respected brands. Creativity, Excellence and Respect, our fundamental values, drive everything we do. Whether you are an experienced professional or just starting out, we can offer you the right support to help you achieve your goals. Are you also #DrivenToGoFurther? Join us now! Equal opportunities At Majorel we are committed to equal opportunities between men and women. In the same way, our offered positions can be developed by people with disabilities. We guarantee compliance with preventive regulations to ensure the care for the safety and health of workers in our facilities or in teleworking
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Italia (Tutte le città)
Descrizione DESCRIPTION Majorel is now Teleperformance. Together, we can further refine our digital service offerings to help the world's leading brands operate with greater agility and adaptability to master their future. A core Teleperformance commitment is to position top talent for success in this new chapter. We believe that it's the people who make both companies genuinely exceptional and the combined organization will offer significant career development opportunities all around the world. Are you ready to explore a whole new world of vast opportunities? We're glad to meet you. Apply today! For an important partner in the cosmetics industry, L'Oréal Group, we are looking for brilliant resources to be included as Customer Service employees. The ideal candidate has a strong orientation towards the achievement of objectives, excellent interpersonal skills and shows a propensity to manage telephone contact. Responsibilities Management of consumer requests relating to Information and Complaints through different channels (i.e. live chat, phone, emails, webforms, Social 1:1) by providing excellent solution, service, product and beauty advice in a professional, precise and timely manner. Requirements Must have * Excellent communication skills, empathy b'&' high focus on customer satisfaction * Customer orientation, problem solving skills, teamwork * Native language skills in French or at least C1 level knowledge * English at least B2 (written, spoken and read) * Good IT skills - required competence and speed in the use of tools to report interactions * Availability to work on shifts Nice to have * Prior experience in Cosmetics and Luxury sector is preferential * Knowledge and experience with digital and social media * Previous experience in Customer Service What we offer * Competitive salary and benefits * Flexible shift system * Stable multinational company with an international and diverse environment * Possibility of internal growth * Work/live in Milan, one of the world fashion cities and gateway to one of the most beautiful countries in the world * Convenient work location with excellent public transport connections * Remote working according to project needs; it is mandatory to be within 100 km from our office in Milan while working from home * Feel Good Program to create a better work environment for our people and focus on their wellbeing and engagement If you like to be part of this great journey and growing opportunities, please join us in a vibrant, multi-cultural city center environment. Explore you career possibilities and work on your Personal Development. Above all, enjoy the experience of working with this highly prestigious brand L'Oréal Group! Equal opportunities At Majorel we are committed to equal opportunities between men and women. In the same way, our offered positions can be developed by people with disabilities. We guarantee compliance with preven
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Italia
Hosco Chi siamo Un giovane gruppo imprenditoriale con un background consolidato nella gestione di strutture alberghiere del segmento premium e luxury. Abbiamo expertise non solo nel mondo hospitality, infatti nel corporate team abbiamo professionisti in vari ambiti: management, human resources, finance & controlling, marketing, sales, facility. In cosa crediamo Vogliamo costruire ?Ecosistemi del Bello?: destinazioni speciali in cui cultura, territorialità, benessere ed esperienze sono elevati fino a raggiungere leccellenza, per offrire unospitalità esperienziale definita dal valore e dal racconto di ogni dettaglio. Il tutto generando un valore sostenibile e un impatto positivo su collaboratori, ospiti, investitori, comunità e territori stessi. I nostri valori: ? Integrità: Siamo veri e genuini e rispettosi di chi ci sta intorno ? Valorizzazione: Siamo determinati a valorizzare non solo lesperienza dei nostri ospiti, anche i dipendenti, il territorio e la comunità che ci circonda ? Sostenibilità: Siamo attenti e operiamo per un ?turismo sostenibile Per continuare questa fantastica avventura, stiamo selezionando la figura di COMMIS DI PASTICCERIA per la nostra struttura BAIA DEL SOLE RESORT La tua missione Farai parte del nostro team cucina per offrire ai nostri Ospiti la migliore esperienza. Giornalmente dovrai curare tutti gli aspetti di pulizia e riassetto dei piani di lavoro ti dovrai occupare del controllo dei prodotti che vengono conservati allinterno delle celle frigorifere, inoltre ti potrai occupare della pulizia e taglio delle verdure, della preparazione delle uova, della pulizia dei legumi o della preparazione delle salse. Sarai direttamente coinvolto in tutti i processi di cucina dalle preparazioni, alla composizione dei piatti. BAIA DEL SOLE RESORT Settore: Altro Ruolo: Altro
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Italia
Hosco Chi siamo Un giovane gruppo imprenditoriale con un background consolidato nella gestione di strutture alberghiere del segmento premium e luxury. Abbiamo expertise non solo nel mondo hospitality, infatti nel corporate team abbiamo professionisti in vari ambiti: management, human resources, finance & controlling, marketing, sales, facility. In cosa crediamo Vogliamo costruire ?Ecosistemi del Bello?: destinazioni speciali in cui cultura, territorialità, benessere ed esperienze sono elevati fino a raggiungere leccellenza, per offrire unospitalità esperienziale definita dal valore e dal racconto di ogni dettaglio. Il tutto generando un valore sostenibile e un impatto positivo su collaboratori, ospiti, investitori, comunità e territori stessi. I nostri valori: - Integrità: Siamo veri e genuini e rispettosi di chi ci sta intorno - Valorizzazione: Siamo determinati a valorizzare non solo lesperienza dei nostri ospiti, anche i dipendenti, il territorio e la comunità che ci circonda - Sostenibilità: Siamo attenti e operiamo per un ?turismo sostenibile Per continuare questa fantastica avventura ricerchiamo i migliori talenti! In particolare, stiamo selezionando la figura di ASSISTANT BARTENDER PER BAIA DEL SOLE RESORT La tua missione Sarai responsabile di assistere e supportare i Bartender nelle loro attività quotidiane: gestione del banco bar (sempre pulito e in ordine), ordini e servizio allospite, preparazione etc. BAIA DEL SOLE RESORT Settore: Altro Ruolo: Altro
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Italia
Hosco POSITION SUMMARY Install, maintain, perform preventative maintenance on, and recommend replacement of tools, appliances, and equipment. Calibrate all controls, gauges, meters, etc. Identify, locate, and operate all shut-off valves. Order, mark, and stock parts and supplies as needed. Maintain inventory and purchase orders log. Inspect tools, equipment, or machines. Enter and locate work-related information using computers. Operate power lift. Complete the life safety checklist, including the fire-pump run test and generator run test. Inspect fire sprinkler valves and alarm systems. Assist in development of disaster response protocols. Respond and attend to guest repair requests. Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees. Follow all company and safety and security policies and procedures; report maintenance problems, safety hazards, accidents, or injuries; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional and maintain confidentiality of proprietary information. Welcome and acknowledge all guests according to company standards, anticipate and address guests service needs, and assist individuals with disabilities. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards; and identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Speak with others using clear and professional language. Visually inspect tools, equipment, or machines. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight. Stand, sit, or walk for an extended period of time. Move up and down stairs and/or service ramps. Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATIONS Education: Technical, Trade, or Vocational School Degree. Related Work Experience: At least 2 years of related work experience. Supervisory Experience: At least 2 years of supervisory experience. License or Certification: None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. The St. Regis Venice Settore: Altro Ruolo: Altro
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Italia
Hosco Chi siamo Un giovane gruppo imprenditoriale con un background consolidato nella gestione di strutture alberghiere del segmento premium e luxury. Abbiamo expertise non solo nel mondo hospitality, infatti nel corporate team abbiamo professionisti in vari ambiti: management, human resources, finance & controlling, marketing, sales, facility. In cosa crediamo Vogliamo costruire ?Ecosistemi del Bello?: destinazioni speciali in cui cultura, territorialità, benessere ed esperienze sono elevati fino a raggiungere leccellenza, per offrire unospitalità esperienziale definita dal valore e dal racconto di ogni dettaglio. Il tutto generando un valore sostenibile e un impatto positivo su collaboratori, ospiti, investitori, comunità e territori stessi. I nostri valori: - Integrità: Siamo veri e genuini e rispettosi di chi ci sta intorno - Valorizzazione: Siamo determinati a valorizzare non solo lesperienza dei nostri ospiti, anche i dipendenti, il territorio e la comunità che ci circonda - Sostenibilità: Siamo attenti e operiamo per un ?turismo sostenibile Per continuare questa fantastica avventura ricerchiamo i migliori talenti! In particolare, stiamo selezionando la figura di HOTEL PORTER PER BAIA DEL SOLE RESORT La tua missione Farai parte del team che si occupa di fornire la prima assistenza allOspite trasportando i bagagli in camera; ti occuperai della pulizia zone comuni e del mantenimento dello standard della struttura offrendo un servizio eccellente, collaborando con il Team Housekeeping e Front Office nellaccoglienza clienti e nel disbrigo delle attività giornaliere. BAIA DEL SOLE RESORT Settore: Altro Ruolo: Altro
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Italia
Hosco The Armani Group is a leading company in the fashion and luxury sector, with more than 8,000 employees. Its three core brands - Giorgio Armani, Emporio Armani and A|X Armani Exchange - are active in all the worlds major countries, across many continents. With origins firmly rooted in Italy, but also with a cosmopolitan vision and culture, the company has grown since it was founded in 1975, expanding its offer from clothes and accessories to cosmetics, fragrances, eyewear, watches, jewellery, and furniture and furnishing accessories. Today, therefore, as well as being well known in the area of fashion, the Armani Group is also renowned in the sectors of interior design, food and beverage, and hotels and resorts. Giorgio Armani has created a style that has, with remarkable consistency, continued to explore countless variations and possibilities over the years. The Armani style, in expressing a precise vision - down to the most minute detail, is a style in the truest sense of the word: a way of being and presenting oneself, certainly incorporating clothing and accessories, but also including gestures, ways, behaviours and attitudes; a style that goes beyond the sum of its parts, and well beyond what one wears. Convinced that ethics and aesthetics must coincide, Giorgio Armani expresses fundamental and enduring values through style. He does so by creating timeless pieces that, enhanced by precious materials and artisanal craftwork, resist the whim of fleeting trends with their pure and essential design. Nobu Milano is looking for a Receptionist who can satisfy customers by following the directions of the Receptionist Supervisor and the Managers. Responsibilities - Warmly greeting guests ensuring our standards are met at all times - Wardrobe management - Enter the reservations in the software and manage the floor plan in agreement with the General Manager - Collect information about the customer and share it with the other departments to ensure the optimization of the guest service - Collaborating with other departments to fulfil guest requests Giorgio Armani Settore: Altro Ruolo: Altro
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