Receptionist guest relations

Hosco Baglioni Masseria Muzza è un Resort di lusso, situato nel cuore di Otranto. Circondato dal verde degli ulivi e lazzurro del mare del Salento è rinomato per la sua eleganza, il servizio impeccabile e lattenzione ai dettagli. Siamo alla ricerca di un Guest Relations Officer motivato/a e appassionato/a ad unirsi nel nostro team. La risorsa di occuperà delle seguenti attività: * Accogliere e assistere i clienti con cortesia e professionalità, * Gestire le richieste e le esigenze dei clienti in modo tempestivo ed efficace, garantendo ai clienti unesperienza eccellente, * Collaborare con i vari reparti dellhotel per assicurare un servizio impeccabile, * Risolvere eventuali problemi o lamentele dei clienti in modo proattivo. Requisiti Richiesti: * Esperienza di almeno 2 anni in un ruolo simile, preferibilmente in un ambiente di lusso o membri Hotel appartenenti a LHW, * Ottime capacità comunicative, relazionali e di Teamwork, * Si richiede un fluente Inglese sia scritto che parlato, una seconda lingua costituirà un plus, * Flessibilità e disponibilità a lavorare su turni, inclusi i weekend e i giorni festivi. Cosa offriamo? * Contratto a tempo determinato, * Opportunità di crescita professionale, * Ambiente di lavoro stimolante e dinamico, * Formazione continua. Lofferta di lavoro si intende rivolta ad entrambi i sessi, nel rispetto delle disposizioni delle leggi D.lgs. 903/77 e D.lgs. 125/91 Baglioni Hotels & Resorts Settore: Altro Ruolo: Altro

Hosco POSITION SUMMARY Our jobs arent just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience. No matter what position you are in, there are a few things that are critical to success ? creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts ? to get it right for our guests and our business each and every time. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: No related work experience. Supervisory Experience: No supervisory experience. License or Certification: None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brands unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. Be where you can do your best work,​ begin your purpose, belong to an amazing global​team, and become the best version of you. St. Regis Florence Settore: Altro Ruolo: Altro

Receptionist. cuoco, barista, pulitori, urgente bisogno porta uomo, sicurezza, ecc Abbiamo bisogno di un competente receptionist, camerieri, baristi, ecc nel nostro hotel. Il nostro hotel è bisogno di operai per completare il suo staff. Stiamo offrendo posti di lavoro in 4 e 5 stelle in USA. Le posizioni sono disponibili. -Chef -Sous-Chef -Cook-Line -Cameriere -Cameriera: -Receptionist: -Uscieri -Bartender: -Barman -Baristi -Server -Runners -Personale di pulizia -Driver -Giorno e Ronda di notte -Servizio di sicurezza -Animatori e Organizzatori generali -Servizi Servizio ai piani Coordinatore -Steward -Lavanderia Dipartimento -Payroll Clerk -Servizio Runner -Dipartimento del Fronte Ufficio -Assistente di portineria -Bellboy -Part-time Guest Relations -Prenotazioni Impiegato Si richiede serietà e disponibilità a lavorare. Turni flessibili durante il fine settimana e gli stipendi molto buoni. Luogo di lavoro: USA Applicare ora e ricordare anche a contatto con il vostro indirizzo e-mail o tramite questi indirizzo e-mail per ulteriori informazioni circa il lavoro (redlioncasinohotel@gmail.com)

RECEPTIONIST Requisiti • Solarità, disponibilità, pazienza, spiccate doti relazionali, propensione alla collaborazione e al team building • Attitudini commerciali mirate al raggiungimento degli obiettivi Attività proprie del ruolo • Accoglienza dei clienti, assicurandosi che lâ€â„¢area della Reception sia conforme alle linee guida aziendali • Controllo degli accessi della clientela al Centro secondo le linee guida aziendali • Controllo degli accessi al Centro di fornitori, ditte esterne e partner, garantendo una corretta registrazione degli ingressi • Registrazione dei Guest Pass (ingressi omaggio ai non soci) in accordo con il Direttore Marketing • Gestione e vendita dei servizi esclusivi dedicati ai soci • Presenza agli eventi, interni ed esterni al Centro, di fidelizzazione dei soci Ulteriori informazioni • Lâ€â„¢offerta di lavoro si intende riferita ad entrambi i sessi secondo il disposto delle leggi 903/77 e 125/91.

Hosco A Receptionist provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. What will I be doing? As Receptionist, you will provide reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. A Receptionist contributes to the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards: - Achieve positive outcomes from Guest queries in a timely and efficient manner - Ensure an efficient reception experience for Guests, including check in/out, and complete audit procedures, as required - Ensure that both the Front Office Manager and Reception Supervisors are kept fully aware of any relevant feedback from guests and, or, other departments - Demonstrate a high level of customer service at all times - Attend appropriate training courses, when required, and assist with the Night Teams training and development efforts - Demonstrate a knowledge of hotel room categories, room rates, packages, promotions and other general product knowledge necessary to perform daily duties - Maximize room occupancy and use up-selling techniques to promote hotel services and facilities - Use the correct procedures regarding the acceptance of foreign currencies, credit cards and cash in accordance with the hotel credit policy - Comply with hotel security, fire regulations and all health and safety legislation - Act in accordance with policies and procedures when working with front of house equipment and property management systems - Follow company brand standards - Assist other departments, as necessary What are we looking for? Receptionists serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: - Previous experience in a customer-focused industry - Completed high school certificate or equivalent - Positive attitude and good communication skills - Commitment to delivering a high level of customer service - Excellent grooming standards - Ability to work on your own and as part of a team - Competent level of IT proficiency It would be advantageous in this position for you to demonstrate the following capabilities and distinctions: - Previous experience in cash handling What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its. Our vision ?to fill the earth with the light and warmth of hospitality? unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! Hilton Molino Stucky Venice Settore: Altro Ruolo: Altro

The One Aldwych is London’s Contemporary English Luxury Hotel. For over a century it has welcomed Heads of State, Presidents, World Leaders and Royalty. We aim to set ourselves apart from others with a level of service and attention to detail that is second to none and an atmosphere that can only be described as a home-from-home. We put the guest at the heart of everything we do. One Aldwych Hotel is currently looking to recruit qualified staffs to join a well-established and award winning team at the One AldwychHotel . Job Position: Receptionist Receiving and registering guests as they arrive. Control advance booking and reservations. Receive mails and direct them to the guests in the hotel. Receive the payment for accommodation. Allocation of rooms. Compilation of guest bills. Storage of records. Handling of client taxi requests. Safe keeping of client valuables. Handle guest requests like providing extra beddings or offering a certain kind of food. If you have a passion for challenge and achievement, and a desire to make your career with a company that embraces excellence, then consider what One Aldwych has to offer. Since opening in 1841, One Aldwychis renowned for its service, style and elegance. We provide our guests with a truly memorable experience through personal care and attention to detail. Attracting a dedicated and diverse workforce is one of the keys to our success. We are proud to offer a competitive compensation and benefit plan which includes: Benefits Meals on Duty Childcare vouchers On the job training Discounted gym rates Uniform and uniform care Excellent employee recognition programme Preferential room rates for yourself and family Opportunities for promotion and transfer within the Company If you would like to join the One Aldwychteam, we would love to hear from you! Send in your CV.

Hosco The Armani Group is a leading company in the fashion and luxury sector, with more than 8,000 employees. Its three core brands - Giorgio Armani, Emporio Armani and A|X Armani Exchange - are active in all the worlds major countries, across many continents. With origins firmly rooted in Italy, but also with a cosmopolitan vision and culture, the company has grown since it was founded in 1975, expanding its offer from clothes and accessories to cosmetics, fragrances, eyewear, watches, jewellery, and furniture and furnishing accessories. Today, therefore, as well as being well known in the area of fashion, the Armani Group is also renowned in the sectors of interior design, food and beverage, and hotels and resorts. Giorgio Armani has created a style that has, with remarkable consistency, continued to explore countless variations and possibilities over the years. The Armani style, in expressing a precise vision - down to the most minute detail, is a style in the truest sense of the word: a way of being and presenting oneself, certainly incorporating clothing and accessories, but also including gestures, ways, behaviours and attitudes; a style that goes beyond the sum of its parts, and well beyond what one wears. Convinced that ethics and aesthetics must coincide, Giorgio Armani expresses fundamental and enduring values through style. He does so by creating timeless pieces that, enhanced by precious materials and artisanal craftwork, resist the whim of fleeting trends with their pure and essential design. Nobu Milano is looking for a Receptionist who can satisfy customers by following the directions of the Receptionist Supervisor and the Managers. Responsibilities - Warmly greeting guests ensuring our standards are met at all times - Wardrobe management - Enter the reservations in the software and manage the floor plan in agreement with the General Manager - Collect information about the customer and share it with the other departments to ensure the optimization of the guest service - Collaborating with other departments to fulfil guest requests Giorgio Armani Settore: Altro Ruolo: Altro

Hosco Horstmann Hotels Group is looking for Hotel Receptionist for 2025 season in its hotels on Lake Garda. The candidates we would like to meet are brilliant and motivated to embrace and help us in carrying out our project. We are looking for the key-figure of ours Hotels, because it is the first impression we give to the guest upon his arrival, assists him throughout his stay and manages his departure. Its the one who takes care of the guests and provides suggestions and informations to allow the best possible experience during the holiday; its the one who knows the hotel perfectly because he is responsible of the room assignment and ensures that any guest request is met, interacting with colleagues; supports or anticipates the Management in the first handling of complaints or guests troubles. We are looking for a positive person with a relevant problem-solving attitude, highly focused on the customer experience by knowing that this experience relies both on the location but mainly on the people who work there. Their experience and background, which should obviously be adequate, is anyhow not as relevant as their real capability to work with passion and proficiency, especially during stressful period like the seasonal peaks. Hard skills: minimum 3 years of experience in equivalent role. English and german language mandatory. Good knowledge of the office package. Knowledge of the Ericsoft business software is appreciated. Soft skills: problem solver, reliable, capable to manage stressful situation, empathic, proactive. Whats on Offer: - Employment contract 6/7 (2025 season contract ? NCC Tourism ? 6 days a week) - Accommodation - Meals - Incentive on results - GOSS 25,000 ? 30,000 € Horstmann Hotels Settore: Altro Ruolo: Altro

Hotel Centro Storico - Roma Hotel/Guest House nel centro storico di Roma ricerca per inserimento stabile in organico una persona che possa ricoprire il ruolo di receptionist. Richieste esperienze nello stesso settore e mansione. Il nostro è un ambiente di lavoro giovane, dinamico ed in crescita. Altre esperienze e competenze che possono risultare utili alla reciproca collaborazione: - Ottimo inglese scritto e parlato (preferenza per conoscenza anche dello spagnolo e altre lingue) - Dimestichezza nell'uso del computer - Voglia di crescere ed Empatia, fondamentale in un lavoro a contatto con il pubblico. - Problem solving e voglia di fare - Puntualità nelle scadenze ed impegni presi Si offre regolare contratto di assunzione part time o full time. I turni normalmente sono 8-13 oppure 13-18 o in caso di "lunga" 8-17. Se interessati inviare curriculum via email a personale.rts@gmail.com inserendo oggetto: "Annuncio Receptionist". I Colloqui si terranno nelle giornate di: 14 - 15- 16- 17 Febbraio ore 10:30 - 16 Presso la sede della struttura a Piazza del Popolo. No messaggi privati!!! Grazie per l'attenzione

We are currently recruiting for a full time Front Office Receptionist. The Hotel: The newly constructed 421 bedroom, 4 Star Holiday Inn Dublin Airport, is one of Ireland's newest and largest Branded Hotels. Holiday Inn Hotels is an IHG Hotel. We have a great opportunity for a receptionist to join the team at the Holiday Inn Dublin Airport. We are recruiting an experienced Front Office Receptionist to join our new team. We are looking for an enthusiastic and friendly person who genuinely enjoys working in hotels and consistently provides great hospitality to our guests. Objective of the Role The Front Office Receptionist is the first person that the reception team and guest meets on arrival to the Hotel, therefore it is of utmost importance that they are welcoming, genuine and friendly when dealing with colleagues and guest always portraying professionalism and excellent customer service standards. Key Duties and Responsibilities Greet and welcome our guests to the Hotel. Take and confirm reservations to our guests. Register the guests and take payment. Answer any queries the guest may have on in house facilities and tourist information. To ensure the Am and Pm shift duty, as per the checklist are completed correctly. To deal with any guest requests/queries in a polite and attentive manner, dealing with any complaints that may arise, contacting the Duty Manager if needed. Update all guest information in the front office system. Take and confirm reservations to our guests. Requirements: Minimum 1 years Hotel experience in a 4-star hotel. Good computer skills and Opera experience is essential. Excellent customer care skills. Be able to work on your own initiative. Excellent communication skills. Must be fluent in written and spoken English. Be able to cope well under pressure. Be eligible to work in Ireland. Possibilità di relocation package con soggiorno fino a 10 giorni presso l'hotel

Hosco Night Room Service Chef de Rang Our jobs arent just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique ? with food and drinks on the side. Our Night room service chef de rang take the initiative and deliver a wide range of services to make sure that guests enjoy their meal. Whether setting tables, communicating with the kitchen, interacting and serving guests, or cleaning work areas and supplies, the Guest Service Expert makes transactions feel like part of the experience. No matter what position you are in, there are a few things that are critical to success ? creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. The Night room service chef de rang will be on their feet and moving around (stand, sit, or walk for an extended time; moving over sloping, uneven, or slippery surfaces), managing the menu (read and visually verify information), and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and 50 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Service Experts ? to get it right for our guests and our business each and every time. Working shift: 22.30 p.m ? 07.00 am - Work break: 2.30 a.m ? 3.00 a.m PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: 1 year related work experience. Supervisory Experience: No supervisory experience. License or Certification: None CRITICAL TASKS Safety and Security - Report work related accidents, or other injuries immediately upon occurrence to manager/supervisor. - Follow company and department safety and security policies and procedures to ensure a clean, safe, and secure environment. - Identify and correct unsafe work procedures or conditions and/or report them to management and security/safety personnel. - Use proper equipment, wear appropriate personal protective clothing (PPE), and employ correct lifting procedures, as necessary, to avoid injury. - Follow property specific procedures for handling emergency situations (e.g., evacuations, medical emergencies, natural disasters). - Follow policies and procedures for the safe operation and storage of tools, equipment, and machines. - Complete appropriate safety training and certifications to perform work tasks. Policies and Procedures - Protect the privacy and security of guests and coworkers. - Follow company and department policies and procedures. - Ensure uniform, nametags, and personal appearance are clean, hygienic, professional and in compliance with company policies and procedures. - Maintain confidentiality of proprietary materials and information. - Protect company tools, equipment, machines, or other assets in accordance with company policies and procedures. - Perform other reasonable job duties as requested by Supervisors. Guest Relations - Address guests service needs in a professional, positive, and timely manner. - Welcome and acknowledge each and every guest with a smile, eye contact, and a friendly verbal greeting, using the guests name when possible. - Anticipate guests service needs, including asking questions of guests to better understand their needs and watching/listening to guest preferences and acting on them whenever possible. - Thank guests with genuine appreciation and provide a fond farewell. - Actively listen and respond positively to guest questions, concerns, and requests using brand or property specific process (e.g., LEARN, PLEASED, Guest Response, LEAP) to resolve issues, delight, and build trust. - Engage guests in conversation regarding their stay, property services, and area attractions/offerings. - Provide assistance to individuals with disabilities, including assisting visually, hearing, or physically-impaired individuals within guidelines (e.g., escorting them when requested, using words to explain actions, writing directions on paper, moving objects out of the way, or offering access to Braille or TDD phones). - Assist other employees to ensure proper coverage and prompt guest service. Communication - Speak to guests and co-workers using clear, appropriate and professional language. - Discuss work topics, activities, or problems with coworkers, supervisors, or managers discreetly and quietly, avoiding public areas of the property. Working with Others - Support all co-workers and treat them with dignity and respect. - Develop and maintain positive and productive working relationships with other employees and departments. - Partner with and assist others to promote an environment of teamwork and achieve common goals. Quality Assurance/Quality Improvement - Comply with quality assurance expectations and standards. Physical Tasks - Read and visually verify information in a variety of formats (e.g., small print). - Stand, sit, or walk for an extended period of time or for an entire work night shift. - Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and objects weighing in excess of 50 pounds with assistance. - Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. - Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. - Reach overhead and below the knees, including bending, twisting, pulling, and stooping. General Food and Beverage Services - Maintain cleanliness of work and guest areas by clearing, collecting and returning food and beverage items to proper area. - Maintain cleanliness of work areas throughout the day, practicing clean-as-you-go procedures. - Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen. - Set tables according to type of event and service standards, including types of linens, glassware, plate/chinaware, and silver/flatware, ensuring all supplies meet quality standards. - Pick-up trays and clean tables as needed to ensure a clean dining area. - Follow appropriate procedures for serving alcohol (e.g., TIPs (Training for Intervention Procedures), CARE (Control Alcohol Risks Effectively)). - Thank every guest upon departure, invite them to return, and wish them a fond farewell. - Retrieve and deliver food and beverage orders in a timely manner. - Perform other reasonable duties as requested. Assists Management - Communicate with guests, other employees, or departments to ensure guest needs are met. Closing - Complete closing duties, including storing all reusable goods, breaking down goods, cleaning all equipment and areas, returning equipment to proper locations, locking refrigerators, restocking items, turning off lights, locking doors, and completing daily cleaning checklist. Beverage/Coffee Cart - Inspect the cleanliness and presentation all china, glass, and silver prior to use. Cash/Bank Handling - Record transaction in MICROS system at time of order. - Process all payment methods in accordance with Accounting procedures and policies. - Follow property control audit standards and cash handling procedures (e.g., blind drops). - Count bank at end of night shift, complete designated cashier reports, resolve any discrepancies, drop off receipts, and secure bank. - Obtain assigned bank and ensure accuracy of contracted monies, obtaining change required for expected business level, and keeping bank secure at all times. - Transport bank to/from assigned workstation, following security procedures. - Set up and organize cashier workstation with designated supplies, forms, and resource materials; and maintain cleanliness of workstation at all times. Steps of Service - Present physical and accurate check and process payment, adhering to all cash handling and credit policies/procedures including added and received gratuity. - Check in with guests to ensure satisfaction with each food course and/or beverages. - Answer questions on menu selections, and check with kitchen staff whenever additional clarification is necessary. - Communicate with the kitchen regarding the length of wait for food items, recook orders, and product availability. CRITICAL COMPETENCIES Interpersonal Skills - Customer Service Orientation - Team Work - Interpersonal Skills - Diversity Relations Communications - Communication - Listening - English Language Proficiency Personal Attributes - Dependability - Presentation - Positive Demeanor - Integrity - Safety Orientation - Stress Tolerance - Adaptability/Flexibility Organization - Multi-Tasking Personal Attributes - Information Retention PREFERRED QUALIFICATIONS Education High school diploma or G.E.D. equivalent. Related Work Experience At least 1 year of related work experience. Supervisory Experience No supervisory experience. License or Certification None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brands unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. Be where you can do your best work,​ begin your purpose, belong to an amazing global​team, and become the best version of you. Westin Excelsior Rome Settore: Altro Ruolo: Altro

Hosco Our jobs arent just about giving guests a smooth check-in and check-out. Instead, we want to build an experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience. No matter what position you are in, there are a few things that are critical to success ? creating a safe workplace, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts ? to get it right for our guests and our business each and every time. CRITICAL TASKS Guest Relations § Actively listen and respond positively to guest questions, concerns, and requests using brand or property specific St. Regis process to resolve issues, delight, and build trust. § Address guests service needs in a professional, positive, and timely manner. § Anticipate guests service needs, including asking questions of guests to better understand their needs and watching/listening to guest preferences and acting on them whenever possible. § Assist other employees to ensure proper coverage and prompt guest service. § Engage guests in conversation regarding their stay, property services, and area attractions/offerings, including social media where appropriate. § Thank guests with genuine appreciation and provide a fond farewell. § Welcome and acknowledge each and every guest with a smile, eye contact, and a friendly verbal greeting, using the guests name when possible. § Stay up-to-date on the local area so that you are prepared to provide specific recommendations for guests. § Communicate recommendations in a way that builds excitement and interest among guests and associates. § Perform other reasonable duties as requested. Check-in/Check-out § Keep track of changes in room status (e.g., early check-out, late check-out, room transfer, unexpected stay over) for Housekeeping. § Organize and coordinate check-in/pre-registration procedures for arriving groups. § Process all check-outs including express check-outs, resolving any late and disputed charges, settling account, retrieving room key, and requesting comments on guests stay. § Process all guest check-ins by confirming reservations in computer system (e.g., Fidelio, PMS, FOSSE, OPERA), verifying guest identity, requesting form of payment, assigning room, and issuing room key in accordance with property policies and procedures. § Secure valid form of payment (e.g., credit card, cash) prior to issuing room key. § Sell a room/accommodation to guests without reservations based on availability. § Verify and adjust billing for guests. Cash Handling § Process all payment types such as room charges, cash, checks, debit, or credit. § Process adjustment vouchers, paid-outs, correction vouchers, and miscellaneous charges. § Count bank at end of shift and secure bank. § Balance and drop receipts according to Accounting specifications. § Obtain manual authorizations and follow all Accounting procedures when computer system is down. § Count bank at the beginning of shift to ensure that amounts are correct and that there is adequate change. § Follow the requirements and tasks as defined in EMEA Front Desk Cashiering SOP. § Comply with the requirements of the Marriott Cashiering Responsibilities/Petty Cash Fund and Cashier Overage/Shortage SOPs. Reports/Recordkeeping § Run daily reports (number of arrivals, departures), identify any special requests, and check reports for accuracy. § Run credit card authorization report and check for discrepancies. § Review shift logs/daily memo books and document pertinent information in logbooks in the absence of a departmental Supervisor. § Print contingency lists to have a record of all guests in case of emergency. Communications § Provides assistance to coworkers, ensuring they understand their tasks. § Speak to guests and co-workers using clear, appropriate and professional language. § Instruct guests on how to access the internet (e.g., dial-up, broadband, wireless). § Answer telephones using appropriate etiquette including answering the phone within 3 rings, answering with a smile in ones voice, using the callers name, transferring calls to appropriate person/department, requesting permission before placing the caller on hold, taking and relaying messages, and allowing the caller to end the call. Working with Others § Support all co-workers and treat them with dignity and respect. § Develop and maintain positive and productive working relationships with other employees and departments. § Handle sensitive issues with guests with tact, respect, diplomacy, and confidentiality. Policies and Procedures § Ensure uniform, nametags, and personal appearance are clean, hygienic and professional. § Follow company and department policies and procedures. § Perform other reasonable job duties as requested by Supervisors. § Protect company tools, equipment, machines, or other assets in accordance with company policies and procedures. § Protect the privacy and security of guests and coworkers. Quality Assurance/Quality Improvement § Comply with quality assurance expectations and standards. Safety and Security § Follow property specific procedures for handling emergency situations (e.g., evacuations, medical emergencies, natural disasters). § Maintain awareness of undesirable persons on property premises. § Report work related accidents, or other injuries immediately upon occurrence to manager/supervisor. § Identify and correct unsafe work procedures or conditions and/or report them to management and security/safety personnel. CRITICAL COMPETENCIES § Fluent English § Analytical Skills § Learning § Decision-Making § Problem Solving § Computer Skills § Basic Mathematics Interpersonal Skills § Customer Service Orientation § Interpersonal Skills § Team Work § Diversity Relations Communications § English Language Proficiency § Communication § Listening § Applied Reading § Writing Personal Attributes § Integrity § Dependability § Positive Demeanor § Presentation § Adaptability/Flexibility § Stress Tolerance § Initiative Organization § Multi-Tasking Time Management PREFERRED QUALIFICATIONS Education Higher Education, Diploma or equivalent Related work experience is required No supervisory experience is required At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you. The St. Regis Rome Settore: Altro Ruolo: Altro

My Klab -Break Point s.s.d. a.r.l. importante realtà in ambito Fitness&Wellness e Servizi alla persona, situata in Località Fiorenzuola d’Arda (PC), ricerca risorse da inserire in organico per ricoprire la posizione di Estetista. Per il ruolo vengono richieste competenze e contenuti umani e professionali quali: spiccate capacità relazionali, competenze nell'accoglienza di una clientela attenta, sensibile e percettiva, attitudine alla "centralità del cliente", gestione del "front office" e delle "guest relations". Completano il profilo disponibilità a partecipare alla promozione di trattamenti estetici dedicati al benessere psico-fisico delle persone (estetica di base ed estetica professionale). Si richiede Diploma di Estetista. Previsto affiancamento e formazione aziendale "on the job". Se interessati ad un colloquio conoscitivo con la realtà inviare per cortesia curriculum vitae all' indirizzo email dell'azienda. Si invitano le persone interessate ad inviare la propria candidatura allegando il curriculum vitae completo dell’autorizzazione al trattamento dei dati personali ai sensi del D.L.196/03 e regolamento UE 679/2016. Il presente annuncio è valido ai sensi delle leggi 903/77 e 125/91, e rivolto a persone di tutte le età e tutte le nazionalità, ai sensi dei decreti legislativi 215/03 e 216/03. La Direzione

Magazzino di assunzione urgente e posti vacanti in hotel negli Stati Uniti. Cerco maestranze per lavoro area Magazzino e Hotel Addetto alla reception. cuoco, barista, addetto alle pulizie, necessità urgenti conduce uomo, sicurezza, ecc. Abbiamo bisogno di una segretaria competente, camerieri, ecc. Whatsapp +1 (240) 326-3038 per ulteriori informazioni. Gli interessati dovranno inviare il proprio CV allegato con foto. Offriamo lavoro in hotel a 4 e 5 stelle. Le posizioni sono disponibili. *Abbiamo bisogno di 20 addetti al magazzino -chef -sous-chef -Cook-Line -Camerieri -Cameriera -Addetto alla reception -Causerie -Barista -Barman -Avvocato -Server -Corridori -Addetto alle pulizie -Personale -autisti -Guardia diurna e notturna -Sicurezza del servizio -Animatore e organizzatori generali -Coordinatore del piano dei servizi -Steward -Reparto -Lavanderia -Paghe impiegate -Corridore di servizio -Dipartimento del Front Office -Assistente Concierge -Facchino -Part-time Guest Relations -Prenotazioni dipendenti

Hosco JOB SUMMARY Milan, a city of rich history, breathtaking architecture, and a world-leading fashion and design scene, sets the perfect stage for your professional growth. At our exceptional properties ? Sheraton Milan Malpensa, Sheraton Milan San Siro, and The Westin Palace, Milan ? youll have the opportunity to showcase your sales expertise and make a meaningful impact, driving our business to new heights. Responsible for proactively soliciting and managing group/catering-related opportunities. Manages group/catering opportunities not handled by the Event Booking Center. Actively up-sells each business opportunity to maximize revenue opportunity. Achieves personal and team related revenue goals. Ensures business is turned over properly and in a timely fashion for proper service delivery. Responsible for driving customer loyalty by delivering service excellence throughout each customer experience. Provide service to our customers in order to grow share of the account on behalf of the company. CANDIDATE PROFILE Education and Experience ? 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; ? 3 years experience in the sales or related CORE WORK ACTIVITIES Understanding Markets & Maximizing Revenue ? Identifies new group/catering business to achieve personal and property revenue goals. ? Understands the overall market - competitors strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them. ? Closes the best opportunities for the property based on market conditions and property needs. ? Monitors same day selling procedures to maximize room revenue and control property occupancy. ? Gains understanding of the propertys primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event. Conducting Daily Sales Activities ? Responds to incoming group/catering opportunities for the property that are outside parameters of the Event Booking Center. ? Uses negotiating skills and creative selling abilities to close on business and negotiate contracts. ? Uses sales resources and administrative/support staff effectively. ? Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence). Providing Exceptional Customer Service ? Supports the companys service and relationship strategy, driving customer loyalty by delivering service excellence throughout each customer experience. ? Services our customers in order to grow share of the account. ? Executes and supports the companys Customer Service Standards and propertys Brand Standards. ? Provides excellent customer service consistent with the daily service basics of the brand. ? Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event. ? Partners with Event Management and/or Operations in providing a customer experience that exceeds the customers expectations. ? Sets a positive example for guest relations. ? Interacts with guests to obtain feedback on product quality and service levels. ? Attends pre- and post-convention meetings to understand group needs, obtain feedback on quality of product (e.g., rooms, meeting facilities and equipment, food and beverage), service levels and overall satisfaction. ? Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event. ? Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to the company. Building Successful Relationships ? Works collaboratively with off-property sales channels (e.g., Event Booking Center, Market Sales, Strategic Accounts) to ensure sales efforts are coordinated, complementary and not duplicative. ? Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include sales calls, entertainment, FAM trips, trade shows, etc. ? Develops relationships within community to strengthen and expand customer base for group/catering sales opportunities. ? Manages and develops relationships with key internal and external stakeholders. ? Provides accurate, complete and effective turnover to Event Management. Additional Responsibilities ? Utilizes intranet for resources and information. ? Conducts site inspections. ? Creates contracts as required. ? Participates in and practices daily service basics of the brand. Marriott International is committed to set science-based emissions reduction targets to reduce our carbon footprint dramatically by 2030, resulting in the development of Marriotts Climate Action Program (CAP), a comprehensive approach to reduce our carbon footprint and enable climate-smart growth and decision making. Our work to reduce Marriotts global carbon, water, and waste footprints, among other sustainability efforts, is the foundation of Serve 360s Sustain Responsible Operations coordinate At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brands unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. Be where you can do your best work,​ begin your purpose, belong to an amazing global​team, and become the best version of you. The Westin Palace Milan Settore: Altro Ruolo: Altro