Relationship marketing

Our Sales and Marketing teams sell our services to the world's largest global corporate customers. Our expert sales professionals are dedicated to managing the communications of multinational corporations by simplifying corporate systems and helping our customers reduce costs enabling them to be a ready business. There has never been a better time to join as our Global Account Manager and be a part of our success. As a Global Account Managers or GAMs you will be accountable for the overall relationship management for one or more global clients. Our Global Account Managers are focused on driving business outcomes for accounts; aligning operating companies, affiliates and partners in order to drive profitable and long-term revenue contribution, customer satisfaction and increased market share. These successes will result from knowledge and expertise on integrated products, IT services, converged/unified communications / IoT and mobile solution offerings. Our Global Account Managers lead a client-focused virtual team which include National Account Managers in different regions, commercial solution and service functions depending upon the size of the Client and the complexity of their relationship. Key Accountabilities:Ensures delivery of all financial targets including revenue, connections for voice and data, market share and net margin contribution, as well as responsibility for the delivery of the P&L Responsible for developing and implementing a clear strategic Account plan for driving profitable growth in the Account by aligning key stakeholders across Marketing, Lines of Business, Presales etc. Establishes appropriate relationships with customers and leverages those relationships to win new business. Introduces new products and propositions to key decision makers within the customer through relationship and stakeholder management at C level within all key customers. Understands up front through engagement at the right business level the customer's strategic and operational issues. Works with OpCo corporate sales areas and customer Fulfilment and delivery areas to ensure that international and national strategies are aligned, complementary and deliver to customers Responsible for driving multi product penetration increasing revenue from the account. Global Account Manager - IT vendor companyTop 10 worldwide ICT companyYou will be a proven and credible operator at C level and have a track record of delivering successful solutions for multi-national corporations. You will be commercially adept, technically sound and able to deliver results through geographically disparate teams. Essential:Track record of global accounts/ enterprise solution selling within multi-national companies Deep understanding of the customer's business, it's market and industry alongside key decision-makers and influencers in account organisation Manage global customer relationship up to C-Level Ability to translate customer's objectives and strategy into relevant propositions Well-versed with consultative selling approach Robust understanding of account P&L. Top 10 worldwide ICT companyOttima opportunità di carriera.Salario da 70.000 €/anno a 85.000 €/anno

English version below Per la nostra Direzione Marketing & Communication – e nello specifico all'interno del dipartimento Brand & Corporate Communication – siamo alla ricerca di un Brand & Corporate Communication Senior Specialist che si occuperà principalmente della relazione quotidiana con la stampa e la gestione e dell'implementazione delle strategie di comunicazione aziendale per assicurare una coerente e positiva immagine dell'Azienda e del Brand Ducati in linea con gli obiettivi e le strategie di business. Principali responsabilità: - creazione, sviluppo e mantenimento quotidiano di relazioni con i media (principalmente generalisti ed extra settore), curando inoltre la redazione di comunicati stampa, l'organizzazione di conferenze stampa e le risposte a richieste specifiche da parte dei media su tematiche corporate e di brand; - sviluppo, implementazione e gestione di strategie di comunicazione di brand allineate con gli obiettivi aziendali definendo e implementando piani di comunicazione su diversi canali; - Redazione e revisione dei contenuti per diversi canali di comunicazione, inclusi siti web, social media, newsletter, report annuali e materiali di marketing; - controllo e analisi costante dell'efficacia delle attività di comunicazione e produzione dei report di performance per il management; - coordinamento di progetti di comunicazione ed eventi di tipo media assicurandosi che siano completati nei tempi e nel budget stabiliti; - implementazione e gestione del sistema di rassegna stampa quotidiana e della relativa piattaforma; - supporto al team interno (HR) per coordinamento e gestione delle comunicazioni interne dedicate alla popolazione aziendale su tematiche di Brand; - impostazione di un approccio di relazione interfunzionale all'interno dell'azienda per garantire lo scambio di informazioni con altri dipartimenti (marketing, risorse umane, vendite ecc..) e assicurare una comunicazione coerente e integrata. Si richiede: - Preferibilmente Laurea in Comunicazione, Relazioni Pubbliche, Marketing o campi correlati; - almeno 5 anni di esperienza nel campo delle comunicazioni aziendali o relazioni pubbliche maturata sia in contesto aziendale che di agenzie di PR; - eccellenti abilità di scrittura e comunicazione verbale in italiano; - comprovata esperienza nella gestione delle relazioni con i media e nella produzione di comunicati stampa; - ottima conoscenza della lingua inglese parlata e scritta. La conoscenza di una seconda lingua straniera (preferibilmente tedesco) costituisce requisito preferenziale; - capacità di analizzare dati e metriche per misurare l'efficacia delle strategie di comunicazione; - abilità di gestire e motivare un team, nonché di lavorare in modo collaborativo con diversi stakeholder; - eccellenti capacità di risoluzione dei problemi e gestione delle crisi; - conoscenza delle piattaforme di social media e delle strategie di comunicazione digitale. *** For our Marketing & Communication Department - and specifically within the Brand & Corporate Communication department - we are looking for a Brand & Corporate Communication Senior Specialist who will mainly be responsible for daily relations with the press and the management and implementation of corporate communication strategies to ensure a consistent and positive image of the Company and the Ducati Brand in line with business objectives and strategies. Main responsibilities: - creation, development and daily maintenance of media relations (mainly generalist and non-specialist), also taking care of drafting press releases, organising press conferences and responding to specific media requests on corporate and brand issues; - developing, implementing and managing brand communication strategies aligned with corporate objectives by defining and implementing communication plans on various channels; - drafting and reviewing content for various communication channels, including websites, social media, newsletters, annual reports and marketing materials; - constant monitoring and analysis of the effectiveness of communication activities and production of performance reports for management; - co-ordination of communication projects and media events ensuring that they are completed on time and within budget; - implementation and management of the daily press review system and related platform. - Supporting the internal (HR) team in coordinating and managing internal communications dedicated to the corporate population on Brand issues; - setting up a cross-functional relationship approach within the company to ensure the exchange of information with other departments (marketing, HR, sales, etc.) and to ensure consistent and integrated communication.​ Is required: - Bachelor's degree in Communications, Public Relations, Marketing or related fields is preferred; - At least 5 years of experience in the field of corporate communications or public relations gained either in a corporate or PR agency context; - excellent writing and verbal communication skills in Italian; - proven experience in managing media relations and producing press releases; - excellent knowledge of spoken and written English. Knowledge of a second foreign language (preferably German) is an advantage; - ability to analyse data and metrics to measure the effectiveness of communication strategies; - ability to manage and motivate a team, as well as work collaboratively with different stakeholders; - excellent problem-solving and crisis management skills; - knowledge of social media platforms and digital communication strategies. Ruolo: Marketing/Relazioni esterne Tipo di occupazione: Contratto a tempo indeterminato

Hosco The Gritti Palace, a Luxury Collection Hotel in Venice, part of Marriott International, is currently recruiting for a Sales Account Director, he/she will report to the Director of Sales and she/he will join a team of passionate professionals. This is a great opportunity to work in a place of exceptional art and elegance, where history and culture are met with renewed Venetian style. The Gritti is known for impassioned service, a delectable culinary experience and an intimate wellness haven. The reference point for the worlds elite at international city events such as the Biennale, Carnival and the Venice Film Festival. What we offer - Professional career progression at international level in 9000 Marriott hotels - Learning and development opportunities online, on the job and in class - Discounts on hotel rooms, gift shop items, food and beverage - Experienced management & motivated and engaging colleagues - Charity events, Wellbeing activities and voluntary work in the community of Venice through the TakeCare program - Canteen service Manages and/or provides dedicated account management support to a targeted portfolio of accounts with a focus on the US luxury transient segment. Builds and maintains business relationships with key buyers by applying the principles of strategic account management to achieve account market share goals for the property. Develops strong partnerships with buyers for the purpose of penetrating and growing market share and driving account sales. Leverages Marriotts products and services as a team member within their assigned account portfolio. Responsible for increasing Marriotts preference, loyalty and profitable share within assigned accounts and contribute to overall Sales Team success through the direct sales efforts of revenue generation and value creation. Executes the overall account strategy for assigned accounts to generate and maximize business. CANDIDATE PROFILE Education and Experience ? 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major and 3 years experience in the sales and marketing or related professional area; OR ? 4-year bachelors degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major and 2 years experience in the sales and marketing or related professional area. - Right to work in Italy. - Fluency in Italian, English and preferably French. - Total Account Management experience. - Preferable knowledge of US market. CORE WORK ACTIVITIES The role of the Account Director is to support the Hotels Sales Team vision and mission by executing transactional sales excellence. Sales and Account Management - Develops and implements the overall account strategy for assigned accounts. Execute sales strategy to achieve account goals. - Retains, expands and grows account revenue of assigned accounts through total account penetration, margin management, and implementation of sales and marketing initiatives - Penetrates assigned accounts for group and transient, as well as exploring opportunities for extended stay and catering sales business. - Identifies and aggressively solicits new accounts in coordination with any relevant Sales and Marketing. - Accurately qualifies potential accounts; re-qualify existing accounts. - Articulates the financial benefits of a proposal as it pertains to the customers business objectives. - Collects and analyzes key information about the customers business and/or operation. - Counsels internal stakeholders on optimal negotiating stance. - Demonstrates benefits of total account management and team-based sales. - Demonstrates working knowledge of legal issues within industry. - Develops opportunity sales plan with actionable steps to attain revenue goals. - Identifies key purchase points and decision-makers that influence the "buy" decision. - Maintains account information in Opera Sales and Catering to ensure accurate and up-to-date account reporting. - Qualifies each business opportunity and recommend company products that match both the customer needs as well as the hotels business needs. - Suggests positive alternatives whenever necessary. - Leverages appropriate sales and property Leadership to ensure account saturation pull-through of account strategies and selling solutions at the local property level. - Establishes and maintains accurate and up-to-date customer, account and opportunity data each account in Opera Sales and Catering to ensure accurate reporting. - Manages proactive account, segment or regional sales. - Supports in-market needs of properties in a given regional area. - Supports data gathering, reporting & tracking functions. - Understands traditional industry processes (pricing, RFPs, proposals, etc) Executes and support Marriotts Customer Service Standards and hotels Brand Standards. - Participates in and practices daily service basics of the brand - MHR Genuine Care Basics - Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event. - Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building an Account and loyalty to the company. Revenue Generation - Identifies key purchase points and decision-makers that influence the "buy" decision. - Relates customer needs to product capabilities. - Routinely quantifies the business impact to both the customer and Marriott. - Works with Revenue Management to support account strategy in-market. - Builds and strengthens accounts with existing and new customers, industry organizations and brand network to enable future bookings. Activities include sales calls, entertainment, familiarization ("fam") trips, trade shows, etc. - Pursues initiatives to capitalize on strengths and market opportunities, and to counter competitive threats. - Constantly monitors the competition on the market and anticipates business opportunities Value Creation - Anticipates and quickly seizes opportunities not obvious to others to build customer satisfaction. - Delivers on commitments to customers. - Delivers value-added products and services to create long term customer loyalty. - Focuses on two-way communication to ensure win-win relationship is maintained. - Serves as the accounts "local service guarantee" by promoting outstanding service delivery at every customer touch point, issues are resolved timely and to the customers 100% satisfaction. - Understands the overall market dynamics - competitors strengths and weaknesses, economic trends, supply and demand etc. and how to sell to assigned accounts. - Acts as the customers advocate through understanding account needs and opportunities. Identify emerging business opportunities and risks within assigned accounts and provide feedback to key stakeholders (i.e. property Leadership). - Effectively resolves guest issues that arise in the sales process. Bring issues to the attention of property leadership, as appropriate. - Positions self as "Subject Matter Expert" in terms of customer or account activity, business segment activity or market/region activity. - Uses knowledge of Marriotts operations, its markets and competitors to promote dialogue and enrich customer interactions. Market Integration & Team Participation - Monitors that account sales strategies are communicated, implemented and updated as market conditions fluctuate. - Identifies and cultivate relationships with key colleagues and stakeholders in other parts of the organization. - Participates with account team in market pull-through activity. - Supports in-market needs of properties in a given regional area. Other - Performs other duties as assigned to meet business needs. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. The Luxury Collection Hotels & Resorts, with over 120 properties in more than 35 countries, offers the promise of authentic experiences that evoke lasting, treasured memories. Our more than 100 years of experience, beginning in 1906 under the Italian CIGA brand ? a collection of Europes most celebrated and iconic properties ? serves as a solid foundation as we continuously evolve to exceed the desires of the luxury traveler. From legendary palaces and remote retreats to timeless modern classics, each luxury hotel and resort is a unique and cherished expression of its locale ? a portal to the destinations cultural charms and treasures. If you are someone with an appreciation for evocative storytelling, a keen interest and passion for this destinations heritage, and a desire to deliver genuine, personalized, and anticipatory hospitality, then we invite you on our journey. In joining The Luxury Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. The Gritti Palace, a Luxury Collection Hotel, Venice Settore: Altro Ruolo: Altro

Ricercamy.com,the new recruiting company founded with the aim to rewrite the standards of the sector in Italy, is seeking a: KEY ACCOUNT SALES MANAGER ATM/BANKING Our client is a multinational company in the automation sector and ask us to search a KEY ACCOUNT SALES MANAGER ATM/BANKING. Job description: ▪ Experience in Key Account Management and Business/Market Development. Ideally some background in Product Management and Marketing for technical products; ▪ Several years in the Italian banking industry with a network to some of the major Italian banks, ideally in the ATM Business. ▪ Sales & Relationship Management to Key Prospects/Customers in the Italian banking industry (Key Account Management). ▪ Develop and establish KEBA as a solution provider at this Prospects/Customers ▪ Enhance and execute the Go-To-Market Strategy and the Business Plan together with the Italian and Austrian Team ▪ Managing the Business relationship to Key Partners in Italy (IT-Centers, SW and local HW Development Companies, …) Skills: ▪ Very good communicative and social skills. ▪ Analytic and strategic thinking / (ideally technical background) ▪ Willingness to travel ▪ English – business fluent Place of work:Milan “Ricercamy Srl is in possession of open-ended ministerial authorization n°39/0000225 granted by the Ministry of Labor and of PS in accordance with D. Lgs. 276/03”

Hosco JOB SUMMARY Milan, a city of rich history, breathtaking architecture, and a world-leading fashion and design scene, sets the perfect stage for your professional growth. At our exceptional properties ? Sheraton Milan Malpensa, Sheraton Milan San Siro, and The Westin Palace, Milan ? youll have the opportunity to showcase your sales expertise and make a meaningful impact, driving our business to new heights. Responsible for proactively soliciting and managing group/catering-related opportunities. Manages group/catering opportunities not handled by the Event Booking Center. Actively up-sells each business opportunity to maximize revenue opportunity. Achieves personal and team related revenue goals. Ensures business is turned over properly and in a timely fashion for proper service delivery. Responsible for driving customer loyalty by delivering service excellence throughout each customer experience. Provide service to our customers in order to grow share of the account on behalf of the company. CANDIDATE PROFILE Education and Experience ? 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; ? 3 years experience in the sales or related CORE WORK ACTIVITIES Understanding Markets & Maximizing Revenue ? Identifies new group/catering business to achieve personal and property revenue goals. ? Understands the overall market - competitors strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them. ? Closes the best opportunities for the property based on market conditions and property needs. ? Monitors same day selling procedures to maximize room revenue and control property occupancy. ? Gains understanding of the propertys primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event. Conducting Daily Sales Activities ? Responds to incoming group/catering opportunities for the property that are outside parameters of the Event Booking Center. ? Uses negotiating skills and creative selling abilities to close on business and negotiate contracts. ? Uses sales resources and administrative/support staff effectively. ? Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence). Providing Exceptional Customer Service ? Supports the companys service and relationship strategy, driving customer loyalty by delivering service excellence throughout each customer experience. ? Services our customers in order to grow share of the account. ? Executes and supports the companys Customer Service Standards and propertys Brand Standards. ? Provides excellent customer service consistent with the daily service basics of the brand. ? Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event. ? Partners with Event Management and/or Operations in providing a customer experience that exceeds the customers expectations. ? Sets a positive example for guest relations. ? Interacts with guests to obtain feedback on product quality and service levels. ? Attends pre- and post-convention meetings to understand group needs, obtain feedback on quality of product (e.g., rooms, meeting facilities and equipment, food and beverage), service levels and overall satisfaction. ? Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event. ? Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to the company. Building Successful Relationships ? Works collaboratively with off-property sales channels (e.g., Event Booking Center, Market Sales, Strategic Accounts) to ensure sales efforts are coordinated, complementary and not duplicative. ? Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include sales calls, entertainment, FAM trips, trade shows, etc. ? Develops relationships within community to strengthen and expand customer base for group/catering sales opportunities. ? Manages and develops relationships with key internal and external stakeholders. ? Provides accurate, complete and effective turnover to Event Management. Additional Responsibilities ? Utilizes intranet for resources and information. ? Conducts site inspections. ? Creates contracts as required. ? Participates in and practices daily service basics of the brand. Marriott International is committed to set science-based emissions reduction targets to reduce our carbon footprint dramatically by 2030, resulting in the development of Marriotts Climate Action Program (CAP), a comprehensive approach to reduce our carbon footprint and enable climate-smart growth and decision making. Our work to reduce Marriotts global carbon, water, and waste footprints, among other sustainability efforts, is the foundation of Serve 360s Sustain Responsible Operations coordinate At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brands unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. Be where you can do your best work,​ begin your purpose, belong to an amazing global​team, and become the best version of you. The Westin Palace Milan Settore: Altro Ruolo: Altro

Key responsibilities as a Brand Specialist are: · Own the relationship end-to-end with top brands · Partner internally with key retail functions to contribute to the definition of priorities and operational goals according to the brands' needs · Define joint business plans and assist in delivering impact for the brands you support directly · Regularly audit metrics to continually drive quality of the AVS experience and deliver targets · Contribute to continuous enhancement and innovation within the AVS across EUAre you a self-starter with a passion for e-commerce, looking to expand your retAmazon is an equal opportunities employer. We believe passionately that employinExperience in financial analysis, retail buying, retail planning & allocation, product/project management, marketing, business development, consulting, negotiation or supply chain is a plus · Experience using analytical specific tools such as Google Analytics, SQL or HTML is a plus · Bachelor's or Master's studies within Engineering, Commerce, Business administration or similar filed is preferred · Bachelor's/Master's degree in management, business administration, economics, engineering, marketing. Minimum of 6 months/1 year professional experience/internship · Analytical skills · Planning, prioritization and time-management skills · Ability to communicate efficiently both internally and externally · Strong attention to detail · Excellent written and spoken Italian and English · Knowledge in MS Office programs as Outlook, Excel and PowerPoint · Ability to learn new systems and tools quickly · Tenacity to develop ideas independently and thrive in a fast-paced start-up environmentAmazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build.Ottima opportunità di carriera.

Our client, Getinge, a company operating in the medtech sector, has commissioned us to research a figure of SENIOR PRODUCT SPECIALIST. With a clinical background, the Senior Product Specialist is the clinical partner of customer training on his/her related products use and application. He/she architects of the success for assigned the product line (advanced monitoring). He/she is also the information gateway between market, customers, sales force and company’s internal resources being the point of reference for all product related enquiries to enhance the customer satisfaction. Key duties and responsibilities: Market analysis Marketing strategies & activities Tender managementKnowledge/Skills/Experience: Key competences/skills & personal qualities: · Strong clinical preparation and competence. · Complete product knowledge and preparation. · Strong presentation and communication skills (verbal and written) · Competence on development of sales tools based on specific USPs · Marketing dynamics knowledge. · Customer satisfaction oriented. · Team Oriented. · Interpersonal relationship skills. · Open minded and creative. · Outstanding organizational skills. · Positive thinking attitude. Experiences: previous background and work experience in the clinical field (1/2 years). IT Skills: Microsoft Office package. Languages: Fluent Italian and fluent English. Please send your application, using this link: https://careers.getinge.com/job/Milan-Senior-Product-Specialist/684481501/ The position is open to both men and women (L. 903/77 e L. 125/91). “Ricercamy Srl is in possession of open-ended ministerial authorization n°39/0000225 granted by the Ministry of Labor and of PS in accordance with D. Lgs. 276/03”

HRM Group è un gruppo di aziende tech formato da circa 300 professionisti operanti sul mercato Europeo attraverso le due unit:  HRM Consulting per I servizi di digital e data strategy, service design, application development e maintenance;  Hackronym per lo sviluppo di progetti di trasformazione ed evoluzione digitale. In oltre 25 anni di attività abbiamo maturato forti competenze nelle industry: Finance e Insurance, Fashion, GDO, Utilities, Food and Beverage, Logistic, Entertainment Perché i nostri colleghi ci scelgono:   In HRM sono sempre coinvolti in processi di condivisione delle conoscenze e formazione continua su nuove metodologie e tecnologie, lavorando in team con diverse seniority e professionalità e mettendo le mani in pasta sui progetti. Digital Sales: Descrizione del progetto:  Cerchiamo una persona appassionata di tecnologia e digital marketing che si occupi di identificare e sviluppare nuove opportunità di business attraverso l'acquisizione di nuovi clienti.  Il nostro collega ideale possiede: Diploma di Laurea Triennale o Laurea Magistrale   Almeno 3 anni di esperienza nel ruolo e ottima conoscenza del mercato digitale  Responsabilità e capacità di organizzare in autonomia il proprio lavoro   Disponibilità a trasferte   Forte passione per il mondo IT, Digital marketing, Digital advertising Sarai responsabile di:  Attività di Sales, Business Development e Relationship Management   Generazione di lead attraverso la tua rete relazionale e attività commerciali   Organizzazione dell'attività di ricerca ed acquisizione nuovi Partner   Pianificazione, gestione e reportistica delle trattative commerciali   Preparazione e gestione delle offerte   Vendita di progetti e servizi Sei interessato'  Il nostro processo di selezione è tempestivo e prevede:  Un colloquio conoscitivo con la direzione commerciale   Se possiedi le caratteristiche giuste il nostro Responsabile HR sarà lieto di darti il benvenuto presentandoti la nostra offerta di collaborazione. Vuoi saperne di più'  Inviaci il tuo CV aggiornato e dettagliato con autorizzazione al trattamento dei dati personali ai sensi della Legge 196/03 e art.13 GDPR 679/13. Al resto ci pensiamo noi!