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Room division manager


Elenco delle migliori vendite room division manager

Italia
Hosco Caratteristiche della mansione: - Supervisionare, coordinare e supportare lo staff di front office nellambito accoglienza - Coordinare lattività di room division e prendersi cura delle necessità degli ospiti - Monitorare la soddisfazione del cliente e gestire gli eventuali complain - Studiare la strategia commerciale del comparto per attivare le vendite in maniera diretta e attraverso le piattaforme dedicare - Stilare report periodici e definire azioni di gestione e di vendita - Supervisionare e implementare i processi quotidiani del front office e dei reparti ad esso connessi Villa Porta Settore: Altro Ruolo: Altro
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Bologna (Emilia Romagna)
HDA cerca figura di DUTY MANAGER con esperienza nel reparto Room Division, MICE, congressi, reparti F&B, commerciale di vendita per agenzie e corporate. Servizio di accoglienza e completezza dalla ristorazione agli eventi. Dovrà inoltre occuparsi della gestione delle offerte, della gestione della comunicazione commerciale e marketing, della relazione con i clienti al coordinamento dei vari servizi. E’ richiesta flessibilità degli orari e disponibilità a lavorare su turni che possono essere anche serali e nei giorni festivi in base agli eventi. Inviare Cv con foto. Questo annuncio è rivolto a entrambi i sessi e a persone di tutte le età, si richiede esperienza nel ruolo. Preferibilmente domicilio a Bologna. Automunito. Tempo pieno, contratto da definire in base alle reali capacità del candidato. Contratto di lavoro: Tempo pieno
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Italia (Tutte le città)
La Risorsa Umana srl è una delle più importanti società di Consulenza Aziendale italiana con più sedi in Italia, è leader nel settore della FORMAZIONE AZIENDALE -PROFESSIONALE, oggi nell’ambito di un progetto di crescita aziendale per il segmento di Business FORMAZIONE seleziona: AREA MANAGER - ZONE VENETO E FIULI VENEZIA GIULIA Il/la candidato/a, riportando al Division Manager gestisce in autonomia l'intero processo nell’area territoriale di sua competenza, coordinerà l’attività di 7/8 collaboratoti di zona. In particolare, dovrà occuparsi delle seguenti attività: · verifica della corretta applicazione della politica commerciale aziendale, · verifica del raggiungimento degli obiettivi di fatturato, · analisi di costi e gestione del personale, · supporto nella risoluzione delle problematiche, interfacciandosi con le specifiche funzioni aziendali, · ricerca e sviluppo della zona di competenza selezionando anche l figure necessarie allo sviluppo. Requisiti: - Laurea in discipline umanistiche, economiche o giuridiche; - Esperienza di almeno 2/3 anni nel settore delle vendita di servizi - Sensibilità nella valutazione del potenziale; - predisposto ai rapporti interpersonali e con spiccate doti comunicative - essere orientato al risultato - dotato di ottime capacità organizzative e di gestione dei collaboratori - Buona conoscenza del pacchetto Office, ATS e strumenti informatici; - Patente B e disponibilità alla mobilità sul territorio nazionale (circa 2gg/settimana) Altre informazioni: La retribuzione e l'inquadramento professionale saranno commisurati all'effettiva esperienza del/la candidato/a individuato/a. Luogo di lavoro: Carpi (MO) + disponibilità a trasferte nel territorio Nazionale Autorizzazione Min. e Iscrizione Albo Agenzie per il Lavoro Prot. 0090 del 17/07/2020-Sez.1 Somministrazione di tipo generalista. Il presente annuncio è rivolto ad entrambi i sessi, ai sensi delle leggi 903/77 e 125/91, e a persone di tutte l
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Milano (Lombardia)
Knet HR is a leading Recruitment Consulting Company that operates at a National and International level with specific divisions: - Head Hunting division - Temporary Management Division - Top Manager division - Middle Management Division - Professional Studies Division Our company, authorized to operate by the Italian Ministry of Labor, does not administer personnel, therefore the employment relationship is directly regulated between the client company / firm and our candidate. www.knethr.com BUSINESS DEVELOPMENT / SALES MANAGER -NORTH EUROPE / USA Our customer: Solid and renowned production company in the textile sector flooking to expand their team has commissioned us to recruit a BUSINESS DEVELOPMENT / SALES MANAGER - USA / NORTH EUROPE Hierarchical / functional reporting: Owner Main responsabilities: - Development of new business activities, identification and acquisition of new customers within the reference market (specifically in the cruise sector); - Independent management of the relationship with customers; - Data analysis and monitoring of the target sector. Requirements: Qualification: Diploma or Degree. Specific training in the sector is welcome. Years of experience gained in a similar position: minimum 5/8 years of experience gained in a similar role. Reference sector: cruise, food and beverage, food, textile or related. Language skills: fluent English. Applications without this requirement will not be considered. Good knowledge of Italian would be a plus. Computer skills: Excellent use of PC, Office package, e-mail. Personal skills: excellent communication skills, strongly goal-oriented, flexibility and dynamism. Preferential requirements: knowledge of the structure and of the purchasing department within the cruise sector. Offer: Level of placement and proposed salary: to be assessed on the basis of the profile found: subordinate contract, or collaborator with VAT. The salary will be commensurate with the actual experience gained. The goal is a lasting insertion over time. Workplace: Italy, USA and Northern Europe (mainly). Home based is not necessary in a particular place, but availability for travel (including medium-long term) to the reference markets (mainly USA) is required. Planned insertion date: immediate or compatible with the notice of the selected candidate. The selection is aimed at both sexes of Art. 1 L. 903/77 Maximum confidentiality and personal hearing with all profiles consistent with what is sought is guaranteed. KNET HUMAN RESOURCES SRL: MINISTERIAL AUTHORIZATION FOR AN INDEFINITE TIME Prot. 39/0003074 / MA004.A003
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Italia
Hosco Night Room Service Chef de Rang Our jobs arent just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique ? with food and drinks on the side. Our Night room service chef de rang take the initiative and deliver a wide range of services to make sure that guests enjoy their meal. Whether setting tables, communicating with the kitchen, interacting and serving guests, or cleaning work areas and supplies, the Guest Service Expert makes transactions feel like part of the experience. No matter what position you are in, there are a few things that are critical to success ? creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. The Night room service chef de rang will be on their feet and moving around (stand, sit, or walk for an extended time; moving over sloping, uneven, or slippery surfaces), managing the menu (read and visually verify information), and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and 50 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Service Experts ? to get it right for our guests and our business each and every time. Working shift: 22.30 p.m ? 07.00 am - Work break: 2.30 a.m ? 3.00 a.m PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: 1 year related work experience. Supervisory Experience: No supervisory experience. License or Certification: None CRITICAL TASKS Safety and Security - Report work related accidents, or other injuries immediately upon occurrence to manager/supervisor. - Follow company and department safety and security policies and procedures to ensure a clean, safe, and secure environment. - Identify and correct unsafe work procedures or conditions and/or report them to management and security/safety personnel. - Use proper equipment, wear appropriate personal protective clothing (PPE), and employ correct lifting procedures, as necessary, to avoid injury. - Follow property specific procedures for handling emergency situations (e.g., evacuations, medical emergencies, natural disasters). - Follow policies and procedures for the safe operation and storage of tools, equipment, and machines. - Complete appropriate safety training and certifications to perform work tasks. Policies and Procedures - Protect the privacy and security of guests and coworkers. - Follow company and department policies and procedures. - Ensure uniform, nametags, and personal appearance are clean, hygienic, professional and in compliance with company policies and procedures. - Maintain confidentiality of proprietary materials and information. - Protect company tools, equipment, machines, or other assets in accordance with company policies and procedures. - Perform other reasonable job duties as requested by Supervisors. Guest Relations - Address guests service needs in a professional, positive, and timely manner. - Welcome and acknowledge each and every guest with a smile, eye contact, and a friendly verbal greeting, using the guests name when possible. - Anticipate guests service needs, including asking questions of guests to better understand their needs and watching/listening to guest preferences and acting on them whenever possible. - Thank guests with genuine appreciation and provide a fond farewell. - Actively listen and respond positively to guest questions, concerns, and requests using brand or property specific process (e.g., LEARN, PLEASED, Guest Response, LEAP) to resolve issues, delight, and build trust. - Engage guests in conversation regarding their stay, property services, and area attractions/offerings. - Provide assistance to individuals with disabilities, including assisting visually, hearing, or physically-impaired individuals within guidelines (e.g., escorting them when requested, using words to explain actions, writing directions on paper, moving objects out of the way, or offering access to Braille or TDD phones). - Assist other employees to ensure proper coverage and prompt guest service. Communication - Speak to guests and co-workers using clear, appropriate and professional language. - Discuss work topics, activities, or problems with coworkers, supervisors, or managers discreetly and quietly, avoiding public areas of the property. Working with Others - Support all co-workers and treat them with dignity and respect. - Develop and maintain positive and productive working relationships with other employees and departments. - Partner with and assist others to promote an environment of teamwork and achieve common goals. Quality Assurance/Quality Improvement - Comply with quality assurance expectations and standards. Physical Tasks - Read and visually verify information in a variety of formats (e.g., small print). - Stand, sit, or walk for an extended period of time or for an entire work night shift. - Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and objects weighing in excess of 50 pounds with assistance. - Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. - Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. - Reach overhead and below the knees, including bending, twisting, pulling, and stooping. General Food and Beverage Services - Maintain cleanliness of work and guest areas by clearing, collecting and returning food and beverage items to proper area. - Maintain cleanliness of work areas throughout the day, practicing clean-as-you-go procedures. - Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen. - Set tables according to type of event and service standards, including types of linens, glassware, plate/chinaware, and silver/flatware, ensuring all supplies meet quality standards. - Pick-up trays and clean tables as needed to ensure a clean dining area. - Follow appropriate procedures for serving alcohol (e.g., TIPs (Training for Intervention Procedures), CARE (Control Alcohol Risks Effectively)). - Thank every guest upon departure, invite them to return, and wish them a fond farewell. - Retrieve and deliver food and beverage orders in a timely manner. - Perform other reasonable duties as requested. Assists Management - Communicate with guests, other employees, or departments to ensure guest needs are met. Closing - Complete closing duties, including storing all reusable goods, breaking down goods, cleaning all equipment and areas, returning equipment to proper locations, locking refrigerators, restocking items, turning off lights, locking doors, and completing daily cleaning checklist. Beverage/Coffee Cart - Inspect the cleanliness and presentation all china, glass, and silver prior to use. Cash/Bank Handling - Record transaction in MICROS system at time of order. - Process all payment methods in accordance with Accounting procedures and policies. - Follow property control audit standards and cash handling procedures (e.g., blind drops). - Count bank at end of night shift, complete designated cashier reports, resolve any discrepancies, drop off receipts, and secure bank. - Obtain assigned bank and ensure accuracy of contracted monies, obtaining change required for expected business level, and keeping bank secure at all times. - Transport bank to/from assigned workstation, following security procedures. - Set up and organize cashier workstation with designated supplies, forms, and resource materials; and maintain cleanliness of workstation at all times. Steps of Service - Present physical and accurate check and process payment, adhering to all cash handling and credit policies/procedures including added and received gratuity. - Check in with guests to ensure satisfaction with each food course and/or beverages. - Answer questions on menu selections, and check with kitchen staff whenever additional clarification is necessary. - Communicate with the kitchen regarding the length of wait for food items, recook orders, and product availability. CRITICAL COMPETENCIES Interpersonal Skills - Customer Service Orientation - Team Work - Interpersonal Skills - Diversity Relations Communications - Communication - Listening - English Language Proficiency Personal Attributes - Dependability - Presentation - Positive Demeanor - Integrity - Safety Orientation - Stress Tolerance - Adaptability/Flexibility Organization - Multi-Tasking Personal Attributes - Information Retention PREFERRED QUALIFICATIONS Education High school diploma or G.E.D. equivalent. Related Work Experience At least 1 year of related work experience. Supervisory Experience No supervisory experience. License or Certification None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brands unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. Be where you can do your best work,​ begin your purpose, belong to an amazing global​team, and become the best version of you. Westin Excelsior Rome Settore: Altro Ruolo: Altro
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Italia (Tutte le città)
La figura ricercata si occuperà di: Management e gestione di un team composto da Account / project manager senior oltre ad altre risorse più junior. People management Verifica dei KPI e degli Obiettivi del Team Gestione rapporto con i clienti Relazione commerciale e corporate con i clienti top della società Negoziazione di deal e accordi e commerciali Presentazione clienti e attività di supervisione in ambito project management Gestione del rapporto con stake holder aziendali interni ed esterni Riportare il proprio operato direttamente alla Direzione Generale Servizi offerti: Field marketing services Head of Field Marketing Service Division - Marketing OperativoSocietà leader nel settore del Field Marketing e Marketing operativoIl candidato ideale possiede:Provenienza dal settore del Field Marketing / Marketing operativoEsperienza nella gestione e coordinamento di un teamOttima conoscenza del pacchetto OfficeEccellente background analitico e numericoBuona conoscenza della lingua ingleseCapacità di Team WorkingFlessibilità e leadership Importante società leader nel mercato del field marketing e marketing operativo con oltre 300 dipendenti e diverse sedi in ItaliaOttima opportunità di carriera.Salario da 40.000 €/anno a 60.000 €/anno
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Italia
Profilo ricercato: Ricerchiamo una figura di Product Specialist per la nostra Division Healthcare, con 1-2 anni di esperienza, che si occuperà di affiancare il Project Manager nel processo di avviamento dei nuovi progetti, di formare e affiancare nell'utilizzo del prodotto e di erogare il primo supporto tecnico a clienti su territorio nazionale; è quindi gradita la disponibilità alle trasferte. Skills tecniche: - Laurea in Informatica, Ingegneria Biomedica o affini - Competenze di base in ambienti ICT (sql e pl/sql, database relazionali) - Conoscenza base di programmazione ad oggetti e dell'ambito web - Gradita, ma non indispensabile, la conoscenza della lingua inglese Soft Skills: - Predisposizione al problem solving - Capacità relazionali - Predisposizione al lavoro in team, aperto all'apprendimento ed alla collaborazione - Disponibilità all'apprendimento di sistemi software complessi - Responsività e approccio orientato al cliente - Precisione e attenzione ai dettagli - Motivazione a lavorare in ambito sanitario Cosa offriamo: - Smart-working fino a tre giorni a settimana - Flessibilità oraria - Ambiente di lavoro giovane, collaborativo ed innovativo - Academy interna e possibilità di crescita professionale Essere parte di Onit vuol dire abbracciare valori come onestà, rispetto, equità, trasparenza, fiducia e responsabilità. Questi pilastri sono alla base delle nostre relazioni interne, creando un ambiente in cui ognuno può esercitare la propria attività in modo responsabile e flessibile. Accogliamo con entusiasmo candidati di ogni identità, convinti che la diversità sia la nostra più grande forza. Se ti riconosci nei nostri valori, candidati ora. Ti contatteremo per un primo colloquio conoscitivo o conserveremo il tuo CV per opportunità future. Dedichiamo tempo e cura alla valorizzazione del tuo talento, investiamo nelle tue competenze e diamo spazio alla tua voglia di metterti alla prova e fare la differenza. Se vuoi crescere insieme a ONIT verso l'obiettivo di essere il miglior partner nell'innovazione digitale, entra a far parte del nostro team! La certificazione Great Place to Work conferma il nostro impegno per un ambiente lavorativo in cui il benessere e lo sviluppo delle persone sono la priorità, tanto quanto la soddisfazione dei clienti. La registrazione sul nostro gestionale potrà esser fatta da te direttamente attraverso il pulsante "candidati" o dall'Ufficio People di Onit. Ci teniamo a precisare che l'indice di compatibilità restituito dai test presenti in piattaforma è solo un riferimento per la valutazione; incoraggiamo tutte le persone a candidarsi alle nostre offerte di lavoro. Settore: Ingegneria Ruolo: IT/Technology
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Firenze (Toscana)
AA29 Project Room realtà operante nell’ambito dell’arte contemporanea seleziona profili da avviare alla carriera di Art Collection Manager Il candidato ideale ha maturato esperienza nel mercato dell’arte. Capacità di entrare in contatto con collezionisti, giovani collezionisti, investitori e professionisti costruendo una collezione che segua il gusto e il budget del cliente anche in termini di investimento e con il supporto dell’azienda per la valorizzazione della collezione per mostre e pubblicazioni, per restauri, perizie e expertise, analisi dei risultati d’asta, assistenza all’Inter mediazione tra venditore e compratore. Infine capacità di utilizzo dei social media e organizzazione di eventi privati. Si offre: Formazione teorica e pratica Retribuzione base di 1.200,00 euro Rimborso spese Commissioni e incentivi e premi.
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Milano (Lombardia)
Il candidato verrà inserito nel Settore di Euro-Progettazione dell’organizzazione. Sarà responsabile di: •Organizzare la parte implementativa dei progetti Erasmus Plus in corso; •Fornire supporto alla realizzazione di azioni di comunicazione inerenti a tali progetti (scrittura di articoli, news e post); •Fornire supporto per l’identificazione di bandi e disegno di proposte di progetto, in collaborazione con gli altri membri dello staff The appropriate candidate will be an integral part of the European division. COOL THINGS YOU’LL DO Project management e implementazione dei progetti Partecipare a meeting internazionali e attività formative all’estero Coordinare il lavoro dei partner internazionali Ideare, creare e condurre ricerche a livello locale in riferimento al contesto dei vari progetti Imparare a progettare e scrivere nuove proposte progettuali REQUISITI: •Buona conoscenza della lingua inglese parlata e scritta •Buona conoscenza degli applicativi MS Office. CAPACITA’ •Ottima predisposizione alla pianificazione e realizzazione di attività sul territorio •Buone capacità relazionali sia in ambienti informali/giovanili, sia in contesti istituzionali. •Ottima capacità di gestione di gruppi e dinamiche di gruppo, in particolare con giovani. •Autonomia organizzativa, spirito di iniziativa e creatività •Attitudini al lavoro in team •Capacità di redazione di documenti e rapporti. •Almeno 2 anni di esperienza nella gestione e redazione di progetti nelle tematiche sopracitate, preferibilmente nell’ambito di partenariati complessi (locali e/o europei). Sarà valutata positivamente un’esperienza di gestione di progetti finanziati dall’Unione Europea.
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Bologna (Emilia Romagna)
Knet HR is a leading Recruitment Consulting Company that operates at a National and International level with specific divisions: - Head Hunting division - Temporary Management Division - Top Manager division - Middle Management Division - Professional Studies Division Our company, authorized to operate by the Italian Ministry of Labor, does not administer personnel, therefore the employment relationship is directly regulated between the client company / firm and our candidate. FIELD TECHNICIAN Report to: GM Europe Purpose of the role: the purpose of the Field Technician is to support the commercial operations department to implement the activities associated with project execution, delivery and customer support post project completion. This should be completed to a high standard in line with contractual obligations and with a focus on customer satisfaction. The role is based in Northern Italy and the focus will be on assisting local Italian clients. In addition to this, some travel may be required to other European countries to provide installation and service support. Key Responsibilities and Accountabilities • Ensure projects are installed and delivered on time in accordance with Company Standards and with a focus on customer satisfaction • Inquisitive mind, able to troubleshoot and diagnose problems. Able to think proactively about how to resolve/mitigate any potential issues during product installation, commissioning and support. • Documentation of all key data required for gate/meter selection, product installation and commissioning as agreed/signed by customer and/or engineering firm Technical Skills · Willingness to perform aspects of masonry work subsequent to proper training · Able to understand engineering data and plans/drawings · Mechanical and electrical skills as pertaining to but not limited to: o Assembly and disassembly of product o Replacement, programming and support of RTU, instrumentation, solar power systems and motor drives o Replacement of gearboxes o Steel cable tensioning and replacement IT Knowledge · Ability and experience with PLC, SCADA and RTU systems as it pertains to but not limited to: · Data table adjustment/entry · Knowledge of I/O as it pertains to floating point registers and digital points · Communication protocol knowledge Other Skills/Knowledge · Basic understanding of electronics · Knowledge of the agricultural irrigation industry · Occupational health and safety · Knowledge of control theory is beneficial · Strong customer service skills Language Skills: fluent in Italian and strong in English; other languages are beneficial (Spanish, French, Romanian, Arabic) Skills and Qualifications: technical trade qualification; valid driving licence; 2 + years of experience Attribute: Demonstrated effective matrix skills (crosses geography’s and departments) Demonstrated ability to work with all stakeholders (internal/external) Results oriented, motivated, reliable and trustworthy working style Excellent interpersonal skills. Able to communicate with ease at different levels and with people in different locations Excellent written and verbal communication skills Business minded, logical, analytical, good strategist and implementer Well organized, quick thinker Able to work independently and as part of a team Employment type · Full-time · Permanent contract · Salary will be discussed with the selected candidate · Benefits: Company car, PC, mobile phone, company credit card, tools, etc Starting date expected: mid January 2021 Location: Mantova – Bologna – Reggio Emilia The selection is open at both sexes of Art. 1 L. 903/77 Maximum confidentiality is guaranteed KNET HUMAN RESOURCES SRL: AUTORIZZAZIONE MINISTERIALE A TEMPO INDETERMINATO Prot. 39/0003074 / MA004.A003
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Ferrara (Emilia Romagna)
Knet HR is a leading Recruitment Consulting Company that operates at a National and International level with specific divisions: - Head Hunting division - Temporary Management Division - Top Manager division - Middle Management Division - Professional Studies Division Our company, authorized to operate by the Italian Ministry of Labor, does not administer personnel, therefore the employment relationship is directly regulated between the client company / firm and our candidate. FIELD TECHNICIAN – ITALIAN PLANTS WATER TREATMENT - FERRARA Report to: GM Europe Purpose of the role: the purpose of the Field Technician is to support the commercial operations department to implement the activities associated with project execution, delivery and customer support post project completion. This should be completed to a high standard in line with contractual obligations and with a focus on customer satisfaction. The role is based in Northern Italy and the focus will be on assisting local Italian clients. In addition to this, some travel may be required to other European countries to provide installation and service support. Key Responsibilities and Accountabilities • Ensure projects are installed and delivered on time in accordance with Company Standards and with a focus on customer satisfaction • Inquisitive mind, able to troubleshoot and diagnose problems. Able to think proactively about how to resolve/mitigate any potential issues during product installation, commissioning and support. • Documentation of all key data required for gate/meter selection, product installation and commissioning as agreed/signed by customer and/or engineering firm Technical Skills · Willingness to perform aspects of masonry work subsequent to proper training · Able to understand engineering data and plans/drawings · Mechanical and electrical skills as pertaining to but not limited to: o Assembly and disassembly of product o Replacement, programming and support of RTU, instrumentation, solar power systems and motor drives o Replacement of gearboxes o Steel cable tensioning and replacement IT Knowledge · Ability and experience with PLC, SCADA and RTU systems as it pertains to but not limited to: · Data table adjustment/entry · Knowledge of I/O as it pertains to floating point registers and digital points · Communication protocol knowledge Other Skills/Knowledge · Basic understanding of electronics · Knowledge of the agricultural irrigation industry · Occupational health and safety · Knowledge of control theory is beneficial · Strong customer service skills Language Skills: fluent in Italian and strong in English; other languages are beneficial (Spanish, French, Romanian, Arabic) Skills and Qualifications: technical trade qualification; valid driving licence; 2 + years of experience Attribute: Demonstrated effective matrix skills (crosses geography’s and departments) Demonstrated ability to work with all stakeholders (internal/external) Results oriented, motivated, reliable and trustworthy working style Excellent interpersonal skills. Able to communicate with ease at different levels and with people in different locations Excellent written and verbal communication skills Business minded, logical, analytical, good strategist and implementer Well organized, quick thinker Able to work independently and as part of a team Employment type · Full-time · Permanent contract · Salary will be discussed with the selected candidate · Benefits: Company car, PC, mobile phone, company credit card, tools, etc Starting date expected: mid January 2021 Location: Zona CENTO - FERRARA The selection is open at both sexes of Art. 1 L. 903/77 Maximum confidentiality is guaranteed KNET HUMAN RESOURCES SRL: AUTORIZZAZIONE MINI
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Lucca (Toscana)
Knet HR is a leading Recruitment Consulting Company that operates at a National and International level with specific divisions: - Head Hunting division - Temporary Management Division - Top Manager division - Middle Management Division - Professional Studies Division Our company, authorized to operate by the Italian Ministry of Labor, does not administer personnel, therefore the employment relationship is directly regulated between the client company / firm and our candidate. FIELD TECHNICIAN – ITALIAN PLANTS WATER TREATMENT - LUCCA - TOSCANA Report to: GM Europe Purpose of the role: the purpose of the Field Technician is to support the commercial operations department to implement the activities associated with project execution, delivery and customer support post project completion. This should be completed to a high standard in line with contractual obligations and with a focus on customer satisfaction. The role is based in Northern Italy and the focus will be on assisting local Italian clients. In addition to this, some travel may be required to other European countries to provide installation and service support. Key Responsibilities and Accountabilities • Ensure projects are installed and delivered on time in accordance with Company Standards and with a focus on customer satisfaction • Inquisitive mind, able to troubleshoot and diagnose problems. Able to think proactively about how to resolve/mitigate any potential issues during product installation, commissioning and support. • Documentation of all key data required for gate/meter selection, product installation and commissioning as agreed/signed by customer and/or engineering firm Technical Skills · Willingness to perform aspects of masonry work subsequent to proper training · Able to understand engineering data and plans/drawings · Mechanical and electrical skills as pertaining to but not limited to: o Assembly and disassembly of product o Replacement, programming and support of RTU, instrumentation, solar power systems and motor drives o Replacement of gearboxes o Steel cable tensioning and replacement IT Knowledge · Ability and experience with PLC, SCADA and RTU systems as it pertains to but not limited to: · Data table adjustment/entry · Knowledge of I/O as it pertains to floating point registers and digital points · Communication protocol knowledge Other Skills/Knowledge · Basic understanding of electronics · Knowledge of the agricultural irrigation industry · Occupational health and safety · Knowledge of control theory is beneficial · Strong customer service skills Language Skills: fluent in Italian and strong in English; other languages are beneficial (Spanish, French, Romanian, Arabic) Skills and Qualifications: technical trade qualification; valid driving licence; 2 + years of experience Attribute: Demonstrated effective matrix skills (crosses geography’s and departments) Demonstrated ability to work with all stakeholders (internal/external) Results oriented, motivated, reliable and trustworthy working style Excellent interpersonal skills. Able to communicate with ease at different levels and with people in different locations Excellent written and verbal communication skills Business minded, logical, analytical, good strategist and implementer Well organized, quick thinker Able to work independently and as part of a team Employment type · Full-time · Permanent contract · Salary will be discussed with the selected candidate · Benefits: Company car, PC, mobile phone, company credit card, tools, etc Starting date expected: mid January 2021 Location: Zona LUCCA - TOSCANA The selection is open at both sexes of Art. 1 L. 903/77 Maximum confidentiality is guaranteed KNET HUMAN RESOURCES SRL: AUTORIZZAZIONE MINISTERIALE A TEMPO INDETERMINATO Prot. 39/0003074 / MA004.A003
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Italia
Hosco Our jobs arent just about giving guests a smooth check-in and check-out. Instead, we want to build an experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience. No matter what position you are in, there are a few things that are critical to success ? creating a safe workplace, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts ? to get it right for our guests and our business each and every time. CRITICAL TASKS Guest Relations § Actively listen and respond positively to guest questions, concerns, and requests using brand or property specific St. Regis process to resolve issues, delight, and build trust. § Address guests service needs in a professional, positive, and timely manner. § Anticipate guests service needs, including asking questions of guests to better understand their needs and watching/listening to guest preferences and acting on them whenever possible. § Assist other employees to ensure proper coverage and prompt guest service. § Engage guests in conversation regarding their stay, property services, and area attractions/offerings, including social media where appropriate. § Thank guests with genuine appreciation and provide a fond farewell. § Welcome and acknowledge each and every guest with a smile, eye contact, and a friendly verbal greeting, using the guests name when possible. § Stay up-to-date on the local area so that you are prepared to provide specific recommendations for guests. § Communicate recommendations in a way that builds excitement and interest among guests and associates. § Perform other reasonable duties as requested. Check-in/Check-out § Keep track of changes in room status (e.g., early check-out, late check-out, room transfer, unexpected stay over) for Housekeeping. § Organize and coordinate check-in/pre-registration procedures for arriving groups. § Process all check-outs including express check-outs, resolving any late and disputed charges, settling account, retrieving room key, and requesting comments on guests stay. § Process all guest check-ins by confirming reservations in computer system (e.g., Fidelio, PMS, FOSSE, OPERA), verifying guest identity, requesting form of payment, assigning room, and issuing room key in accordance with property policies and procedures. § Secure valid form of payment (e.g., credit card, cash) prior to issuing room key. § Sell a room/accommodation to guests without reservations based on availability. § Verify and adjust billing for guests. Cash Handling § Process all payment types such as room charges, cash, checks, debit, or credit. § Process adjustment vouchers, paid-outs, correction vouchers, and miscellaneous charges. § Count bank at end of shift and secure bank. § Balance and drop receipts according to Accounting specifications. § Obtain manual authorizations and follow all Accounting procedures when computer system is down. § Count bank at the beginning of shift to ensure that amounts are correct and that there is adequate change. § Follow the requirements and tasks as defined in EMEA Front Desk Cashiering SOP. § Comply with the requirements of the Marriott Cashiering Responsibilities/Petty Cash Fund and Cashier Overage/Shortage SOPs. Reports/Recordkeeping § Run daily reports (number of arrivals, departures), identify any special requests, and check reports for accuracy. § Run credit card authorization report and check for discrepancies. § Review shift logs/daily memo books and document pertinent information in logbooks in the absence of a departmental Supervisor. § Print contingency lists to have a record of all guests in case of emergency. Communications § Provides assistance to coworkers, ensuring they understand their tasks. § Speak to guests and co-workers using clear, appropriate and professional language. § Instruct guests on how to access the internet (e.g., dial-up, broadband, wireless). § Answer telephones using appropriate etiquette including answering the phone within 3 rings, answering with a smile in ones voice, using the callers name, transferring calls to appropriate person/department, requesting permission before placing the caller on hold, taking and relaying messages, and allowing the caller to end the call. Working with Others § Support all co-workers and treat them with dignity and respect. § Develop and maintain positive and productive working relationships with other employees and departments. § Handle sensitive issues with guests with tact, respect, diplomacy, and confidentiality. Policies and Procedures § Ensure uniform, nametags, and personal appearance are clean, hygienic and professional. § Follow company and department policies and procedures. § Perform other reasonable job duties as requested by Supervisors. § Protect company tools, equipment, machines, or other assets in accordance with company policies and procedures. § Protect the privacy and security of guests and coworkers. Quality Assurance/Quality Improvement § Comply with quality assurance expectations and standards. Safety and Security § Follow property specific procedures for handling emergency situations (e.g., evacuations, medical emergencies, natural disasters). § Maintain awareness of undesirable persons on property premises. § Report work related accidents, or other injuries immediately upon occurrence to manager/supervisor. § Identify and correct unsafe work procedures or conditions and/or report them to management and security/safety personnel. CRITICAL COMPETENCIES § Fluent English § Analytical Skills § Learning § Decision-Making § Problem Solving § Computer Skills § Basic Mathematics Interpersonal Skills § Customer Service Orientation § Interpersonal Skills § Team Work § Diversity Relations Communications § English Language Proficiency § Communication § Listening § Applied Reading § Writing Personal Attributes § Integrity § Dependability § Positive Demeanor § Presentation § Adaptability/Flexibility § Stress Tolerance § Initiative Organization § Multi-Tasking Time Management PREFERRED QUALIFICATIONS Education Higher Education, Diploma or equivalent Related work experience is required No supervisory experience is required At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you. The St. Regis Rome Settore: Altro Ruolo: Altro
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Hosco A Receptionist provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. What will I be doing? As Receptionist, you will provide reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. A Receptionist contributes to the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards: - Achieve positive outcomes from Guest queries in a timely and efficient manner - Ensure an efficient reception experience for Guests, including check in/out, and complete audit procedures, as required - Ensure that both the Front Office Manager and Reception Supervisors are kept fully aware of any relevant feedback from guests and, or, other departments - Demonstrate a high level of customer service at all times - Attend appropriate training courses, when required, and assist with the Night Teams training and development efforts - Demonstrate a knowledge of hotel room categories, room rates, packages, promotions and other general product knowledge necessary to perform daily duties - Maximize room occupancy and use up-selling techniques to promote hotel services and facilities - Use the correct procedures regarding the acceptance of foreign currencies, credit cards and cash in accordance with the hotel credit policy - Comply with hotel security, fire regulations and all health and safety legislation - Act in accordance with policies and procedures when working with front of house equipment and property management systems - Follow company brand standards - Assist other departments, as necessary What are we looking for? Receptionists serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: - Previous experience in a customer-focused industry - Completed high school certificate or equivalent - Positive attitude and good communication skills - Commitment to delivering a high level of customer service - Excellent grooming standards - Ability to work on your own and as part of a team - Competent level of IT proficiency It would be advantageous in this position for you to demonstrate the following capabilities and distinctions: - Previous experience in cash handling What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its. Our vision ?to fill the earth with the light and warmth of hospitality? unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! Hilton Molino Stucky Venice Settore: Altro Ruolo: Altro
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Tecnico centrale operativa/sala telecontrollo – Impianti termici e condizionamento Il Gruppo Internazionale Rekeep, leader in Italia nel settore dell'Integrated Facility Management con 80 anni di esperienza, 28.000 dipendenti e oltre 1 miliardo di fatturato, ha l'opportunità di inserire in una società del Gruppo un Tecnico della centrale Operativa_Control Room. La risorsa supporterà nella gestione degli impianti termici, di condizionamento e frigoriferi, attraverso un controllo da postazione remota (sala telecontrollo). Dovrà inoltre ottimizzare i consumi energetici per diversi impianti presenti all'interno dell'area Emilia Romagna, per clienti sia pubblici che privati. La risorsa verrà inserita all'interno di un team e risponderà direttamente al Control Room Manager. Principali Attività - Assicura la corretta programmazione del rilievo delle letture e gestisce gli inserimenti a sistema utilizzando il Software Gestionale Gescal New; - Gestione dei rapporti con i clienti e con il gruppo operativo; - Assicura la corretta gestione delle variazioni di orario degli impianti imputando i dati a sistema (Gescal New) e aggiornando i software di Telecontrollo; - Assicura la regolazione degli impianti mediante Telecontrollo su indicazione del Tecnico Energia e/o del Tecnico Ottimizzatore; Si richiede: - Diploma tecnico e/o termotecnico e/o elettrotecnico; - Dimestichezza utilizzo pc, pacchetto Office; - Costituisce titolo preferenziale conoscenza dei sistemi di telecontrollo: Coster, Intellienergy, Siemens, Johnson Controls o Honeywell; - Preferibile la conoscenza tecnica degli impianti termici; Si offre: - Formazione professionale - Lavorare per un'azienda leader di settore - L'inquadramento e la retribuzione saranno commisurati alle capacità ed esperienze maturate. - Mensa aziendale - Navetta aziendale Settore: Servizi Ruolo: Facility management/Manutenzione/Pulizie
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