Service delivery

Per un nostro Cliente, società specializzata nell’Outsourcing e nei Servizi in ambito Information Technology, stiamo selezionando un Service Delivery Manager. Il candidato si occuperà del controllo quotidiano e costante dello stato dei servizi, si interfaccerà direttamente con il Referente Tecnico del Cliente (IT Manager/Contract Manager) ed avrà una visione costante sul servizio erogato. In particolare svolgerà le seguenti attività: - Monitorare il Servizio e i Livelli di Servizio; - Assicurare il corretto livello di escalation al Cliente ai fini del rispetto dei parametri qualitativi definiti; - Controllare e supportare le attività delle strutture operative coinvolte nell’erogazione d...

Egea Consult srl, società di consulenza operante nello sviluppo e ristrutturazione aziendale seleziona una risorsa energica, motivata, orientata al cliente per il ruolo di: Delivery Consultant capace di deliverare progetti di trasformazione digitale, operativa e commerciale e gestire eventuali criticità proponendo soluzioni idonee a garantire il raggiungimento del progetto nel rispetto delle scadenze e del budget. La figura selezionata dovrà: Supportare i clienti nella governance dei progetti con l’obiettivo di ottimizzarne la delivery in termini di risorse e tempistiche  Analizzare e supportare la definizione progettuale dei processi operativi, sia commerciali che tecnologici (improvement, cost controlling…) Raccogliere i dati necessari allo sviluppo e alla standardizzazione delle tecnologie proposte  Valutare e proporre le soluzioni tecniche ed operative più idonee Proporre e implementare i project plan Analizzare e produrre la reportistica delle attività Si richiede: Laurea in informatica, ingegneria, economia o nel settore tecnico scientifico Minimo 3 anni di esperienza in IT delivery e project management (infrastruttura, multicanalità, applicazioni web, sistemi centralizzati) nei settori di Customer Care, Supply Chain o Service Management Solutions Esperienza in analisi di settore e di mercato Disponibilità alle trasferte Conoscenza fluente dell’inglese Forte determinazione Preferibile Esperienza in società di consulenza preferibilmente nel ruolo di delivery  Provenienza dal settore IT, BTO, Digital Certificazioni ITIL e COBIT Competenze: Capacità di raggiungere gli obiettivi Flessibilità Conoscenza avanzata di Office Capacità di lavorare in autonomia Buone doti comunicative verbali e scritte Si offre: Salary pack in linea con le effettive esperienze e conoscenze Possibilità di lavorare in maniera flessibile I candidati ambosessi (L.903/77 - D.Lgs. n.198/2006) sono invitati ad inviare dettagliato CV, congiuntamente all’autorizzazione al trattamento dei dati personali ai sensi D.Lgs. 196/2003 e art.13, Reg EU 679/2016

Egea Consult srl, società di consulenza operante nello sviluppo e ristrutturazione aziendale seleziona una risorsa energica, motivata, orientata al cliente per il ruolo di: Delivery Consultant capace di deliverare progetti di trasformazione digitale, operativa e commerciale e gestire eventuali criticità proponendo soluzioni idonee a garantire il raggiungimento del progetto nel rispetto delle scadenze e del budget. La figura selezionata dovrà: Supportare i clienti nella governance dei progetti con l’obiettivo di ottimizzarne la delivery in termini di risorse e tempistiche  Analizzare e supportare la definizione progettuale dei processi operativi, sia commerciali che tecnologici (improvement, cost controlling…) Raccogliere i dati necessari allo sviluppo e alla standardizzazione delle tecnologie proposte  Valutare e proporre le soluzioni tecniche ed operative più idonee Proporre e implementare i project plan Analizzare e produrre la reportistica delle attività Si richiede: Laurea in informatica, ingegneria, economia o nel settore tecnico scientifico Minimo 3 anni di esperienza in IT delivery e project management (infrastruttura, multicanalità, applicazioni web, sistemi centralizzati) nei settori di Customer Care, Supply Chain o Service Management Solutions Esperienza in analisi di settore e di mercato Disponibilità alle trasferte Conoscenza fluente dell’inglese Forte determinazione Preferibile Esperienza in società di consulenza preferibilmente nel ruolo di delivery  Provenienza dal settore IT, BTO, Digital Certificazioni ITIL e COBIT Si offre: Salary pack in linea con le effettive esperienze e conoscenze Possibilità di lavorare in maniera flessibile I candidati ambosessi (L.903/77 - D.Lgs. n.198/2006) sono invitati ad inviare dettagliato CV, congiuntamente all’autorizzazione al trattamento dei dati personali ai sensi D.Lgs. 196/2003 e art.13, Reg EU 679/2016, all’indirizzo direzione@egeaconsult.com

Ricercamy.com, the new recruiting company founded with the aim to rewrite the standards of the sector in Italy, is seeking a: CUSTOMER SERVICE SPECIALIST Our client, Getinge Italia, a company operating in the medtech sector, has commissioned us to research a figure of CUSTOMER SERVICE SPECIALIST. Job Purpose: the CSS is the Customer reference point being responsible for order management – from incoming order to the invoicing – ensuring satisfaction through timely product delivery. Key Duties and responsibilities: Order management in the ERP system. Sending of purchase orders to vendors (intercompany or third parties) Delivery time monitoring interacting with vendors (by e mail, calls) Monitoring and managing deliveries to the customer. Sales orders invoices creation and support in solving e-invoicing issues. Support to finance department for solving issues linked to purchase orders and sales orders. Support to the Customer Service Manager for the monthly Net Sales forecast. Manage any product return process following the reverse process from customer to the warehouse. Skills: Strong phone contact handling skills and active listening Familiar with CRM systems Customer orientation and ability to adapt/respond to different types of characters Ability to multi-task, prioritize and manage time effectively Adaptability Ability to Work Under Pressure Positive Attitude Languages: Native Italian speaker and fluent in English. Temporary contract is offered. The position is open to both men and women (L. 903/77 e L. 125/91). “Ricercamy Srl is in possession of open-ended ministerial authorization n°39/0000225 granted by the Ministry of Labor and of PS in accordance with D. Lgs. 276/03”

Ricercamy.com, the new recruiting company founded with the aim to rewrite the standards of the sector in Italy, is seeking a: CUSTOMER SERVICE SPECIALIST Our client, Getinge Italia, a company operating in the medtech sector, has commissioned us to research a figure of CUSTOMER SERVICE SPECIALIST. Job Purpose: the CSS is the Customer reference point being responsible for order management – from incoming order to invoicing – ensuring satisfaction through timely product delivery. Key Duties and responsibilities: Order management in the ERP system (SAP) Knowledge of goods handling systems (MB51, MB04, MMBE) Sending of purchase orders to vendors (intercompany or third parties) Delivery time monitoring interacting with vendors (by e mail, calls) Monitoring and managing deliveries to the customer. Sales orders invoices creation and support in solving e-invoicing issues. Support to finance department for solving issues linked to purchase orders and sales orders. Support to the Customer Service Manager for the monthly Net Sales forecast. Manage any product return process following the reverse process from customer to the warehouse. Skills: Excellent knowledge of SAP Good english, written and spoken Strong phone contact handling skills and active listening Familiar with CRM systems Customer orientation and ability to adapt/respond to different types of characters Ability to multi-task, prioritize and manage time effectively Adaptability Ability to Work Under Pressure Positive Attitude Languages: Native Italian speaker and fluent in English. Temporary contract is offered. The position is open to both men and women (L. 903/77 e L. 125/91). “Ricercamy Srl is in possession of open-ended ministerial authorization n°39/0000225 granted by the Ministry of Labor and of PS in accordance with D. Lgs. 276/03”

Ricercamy.com, the new recruiting company founded with the aim to rewrite the standards of the sector in Italy, is seeking a: CUSTOMER SERVICE SPECIALIST Our client, Getinge Italia, a company operating in the medtech sector, has commissioned us to research a figure of CUSTOMER SERVICE SPECIALIST. Job Purpose: the CSS is the Customer reference point being responsible for order management – from incoming order to invoicing – ensuring satisfaction through timely product delivery. Key Duties and responsibilities: Order management in the ERP system (SAP) Knowledge of goods handling systems (MB51, MB04, MMBE) Sending of purchase orders to vendors (intercompany or third parties) Delivery time monitoring interacting with vendors (by e mail, calls) Monitoring and managing deliveries to the customer. Sales orders invoices creation and support in solving e-invoicing issues. Support to finance department for solving issues linked to purchase orders and sales orders. Support to the Customer Service Manager for the monthly Net Sales forecast. Manage any product return process following the reverse process from customer to the warehouse. Skills: Excellent knowledge of SAP Good english, written and spoken Strong phone contact handling skills and active listening Familiar with CRM systems Customer orientation and ability to adapt/respond to different types of characters Ability to multi-task, prioritize and manage time effectively Adaptability Ability to Work Under Pressure Positive Attitude Languages: Native Italian speaker and fluent in English. MEMBERSHIP IN PROTECTED CATEGORIES WILL BE PREFERENTIAL Temporary contract is offered (3 months) The position is open to both men and women (L. 903/77 e L. 125/91). “Ricercamy Srl is in possession of open-ended ministerial authorization n°39/0000225 granted by the Ministry of Labor and of PS in accordance with D. Lgs. 276/03”

Ricercamy.com, the new recruiting company founded with the aim to rewrite the standards of the sector in Italy, is seeking a: FIELD SERVICE ENGINEER INFECTION CONTROL LOMBARDIA Our client, a company operating in the medtech sector, has commissioned us to research a figure of FIELD SERVICE ENGINEER INFECTION CONTROL LOMBARDIA. Job Purpose: The Field Service Engineer is responsible to perfom the service activities on the field (pre-installation/tender site inspections, installations, maintenance, FSCAs in agreement with the customer requirements. Main Activities: Perform the service activities on customer sites/in-house: in agreement with the customer requirements (on demand, preventive maintenance program) according to the front office service order dispatching and the service manuals/periodic service bulleting; Service reports and technical documents (such check lists, safety electrical tests) completion and delivery to the customer; Spare parts management (stock and re-assortment) in order to ensure the adequate quantity and type of material according the assigned product and customer needs; Reports to HQ and RaQa of technical non conformities using the specific tools; Keeps the valid certification on assigned products; Responsible for the instruments and tools in order to follow the company calibration plan; Contact the customers after the dispatching fron front office in order to pre-clarify the technical issue problem. Skills: Previous experience on technical field activities or in similar roles (at least 3-5 years); Technical High School Diploma or Technical Degree; Product technical knowledge; Technical problem solving attitude; Priority setting capability and organizational skills; Customer centricity approach; Good interpersonale relationship attitude; Communication skills; Team Oriented; Knowledge of Microsoft Office package; Fluent italian and al least basic English Preferable based on Milano Sud or Pavia

Customer Service Representative JOB DESCRIPTION Job Purpose The CSR is directly interfacing the Customer after the delivery of the product. He/She is the initial point of contact for any operative issue, answering Customerâ€(TM)s questions and providing technical assistance. At any Customer request, the CSR initiates and/or implements corrective actions as needed, in a timely manner, in order to ensure that an excellent standard of service and a high level of Customer satisfaction is achieved and maintained. He/She is responsible to monitor and coordinate the support internal activities so they are rightly addressed, acting as a liaison figure among the hubs. CSR specific duties may vary according to the different type of contract/service provided to the Customer, anyway the key responsibilities al listed hereinafter. Organisation Key Responsibilities - Ensure the reliability of the training device. - Receive, process and verify the accuracy of the Customer reports (issues) and requests through the organization internal mainframe systems (e.g. Support WebPortal). - Plan and hold â€~On-siteâ€(TM) intervention, whether can be aimed to monitor the system status or to carry out maintenance operations. - Schedule and hold periodic meetings with the Customer (involving other areas) in order to gather feedback on the provided services and products and to assure the Customer needs are fulfilled. - Evaluate the priority of important and urgent tasks. - Produce, update and validate documents such as Technical Manuals, periodic reports and summaries. - Review the Customer and Service requirements for the support solutions. - Provide Training Courses and Rollout sessions to Customer personnel (e.g. instructor pilots, technicians) to properly operate and maintain the system after the handover. - Evaluates the project risks in order to carry out all the actions to mitigate the impacts. - Participate and provide expertise to improve the design development of new products, to increase the reliability and maintainability to better meet the Customer needs and expectations. - Evaluate the initial Spare Parts stock and review any possible changes in terms of amount and items according to the obsolescence status and/or other training requirements.

For the Turin plant of a leading International Group present in 21 countries and main supplier in the automotive field we are looking for a CUSTOMER SERVICE AUTOMOTIVE (fluent German) Main Duties and Responsibilities: • Interface with customers logistic planning departments providing customer service. • Monitoring and controlling of customer orders by means of the different IT tools like EDI, web-EDI, customer portals. • Timely processing of shipping orders including commissioning, packaging, shipping processing and loading, monitoring of timely delivery at customers. • Support to internal production planning department (MRP control). • Ensure compliance with customer specific packaging and shipping instructions. • Logistical complaints processing. • Export and customs processing. • Contact persons for finished goods dispatchers. Minimum Qualifications: Completed Bachelor’s in the field of Dispatch Logistics, Economics with focus on material management or in a comparable field. Good German and English language knowledge Offer: Job placement in an international and highly motivating contest. Salary grading will be based on the level of experience. Organizational Integration: Reports to: Senior Dispatch Logistics Specialist About Job è un'Agenzia di Ricerca e Selezione del Personale autorizzata dal Ministero del Lavoro al prot. 13/I/0012148 che offre consulenze integrate nell'ambito della gestione delle Risorse Umane. I candidati sono invitati a leggere sul nostro sito www.aboutjob.it l'informativa sulla privacy (GDPR Regolamento UE 679/2016). Il presente annuncio è rivolto ad entrambi i sessi, ai sensi delle leggi 903/77 e 125/91, e a persone di tutte le età e tutte le nazionalità, ai sensi dei decreti legislativi 215/03 e 216/03.

OpportunityJob cerca per Cliente operante nel settore informatico, un Project Service Management Officer che avrà l’obiettivo di definire, implementare e mantenere i metodi, gli strumenti e le regole di controllo dei progetti durante la fase di delivery, start-up e erogazione del servizio fino alla sua naturale conclusione. La risorsa, come punto di riferimento nella gestione dei progetti assegnati, svolgerà le seguenti mansioni: - pianificare i progetti affidati all’ufficio in stretta collaborazione con il responsabile commerciale del progetto, coordinando tutte le funzioni coinvolte in tutte le fasi; - assicurare che tutte le fasi di progetto siano adeguatamente presidiate, evidenziare e trovare soluzioni per tutte le criticità, gli scostamenti rispetto al piano definito e il rispetto dei costi definiti nel P&L; - supportare il responsabile commerciale di progetto nella gestione dei fornitori, fornendo tutti i dati utili all’individuazione delle migliori soluzioni dal punto di vista tecnico ed economico; - predisporre la documentazione di controllo e di avanzamento lavori per il controllo del budget del progetto, del cashflow e dell’assorbimento delle risorse; - supportare il responsabile commerciale di progetto nella verifica del raggiungimento degli obiettivi di progetto e della qualità dei servizi erogati. Luogo di Lavoro: Lodi (LO) Al candidato si richiede: - esperienza pregressa in medesimo ruolo, in particolare nel mondo informatico e in ambito di systems integrations; - conoscenza delle soluzioni di infrastruttura IT (cloud, server, storage networking), pc, soluzioni e servizi di sicurezza informatica, soluzioni e servizi di collaboration, soluzioni di stampa; - ottime doti relazionali, attitudine al lavoro in team, disponibilità ed autonomia; - conoscenza della lingua inglese. Assunzione con inserimento diretto in azienda. Candidarsi allegando curriculum vitae in formato Word o PDF all'indirizzo annunci@opportunityjob.it inserendo nell'oggetto della mail il riferimento JJO-2001-6833. Candidandosi al presente annuncio si autorizza il trattamento dei dati personali ai sensi dell’art. 13 d. lgs. 30 giugno 2003 n°196 – “Codice in materia di protezione dei dati personali” e dell’art. 13 GDPR 679/16 – “Regolamento europeo sulla protezione dei dati personali". OpportunityJob srl agenzia per il lavoro - Aut. Definitiva Prot39/0011220/MA004.A003. del 2 settembre 2013. Il presente annuncio è rivolto ad entrambi i sessi, ai sensi delle leggi 903/77 e 125/91, e a persone di tutte le età e tutte le nazionalità, ai sensi dei decreti legislativi 215/03 e 216/03.

VmotoSoco Limited, proprietaria del marchio Super Soco, è un’azienda globale specializzata nella produzione di veicoli elettrici a due ruote di alta qualità, che produce 300mila pezzi l’anno ed è quotato alla borsa Australiana VSX (Australian Securities Exchange). Il gruppo produce un’ampia gamma di scooter e moto elettriche dal design occidentale nel suo stabilimento di 30,000 metri quadrati a Nanjing, in Cina. VmotoSoco Group opera attraverso due brand principali: Super Soco, volto ai mercati internazionali B2C ed E-max, esclusivo per il mercato B2B, dedicato al delivery. Vmoto Soco Italy fa parte del gruppo e commercializza in esclusiva su tutto il territorio nazionale i prodotti di Vmoto Soco Group. Ricerca per la sede distaccata di SESTO SAN GIOVANNI una figura con almeno 5 anni di esperienza nell'assistenza tecnica e che abbia lavorato nell'ambito dell' After Sales Service e nel mondo delle 2 ruote Richiesto il diploma da perito in ambito tecnico. I compiti che dovrà svolgere sono i seguenti: Interventi tecnici di manutenzione sui mezzi elettrici; Assistenza cliente; Assistenza (anche in remoto) alle varie officine sparse sul territorio italiano; Formazione ai tecnici esterni. Le skill richieste per il ruolo sono le seguenti: Buona capacità di interfacciarsi con i clienti; Organizzazione ottimale del lavoro e dei rapporti interni; Buon uso del computer; Capacità nel lavoro d'ufficio collegato all'assistenza. Gradita conoscenza lingua inglese

Ti Traduco provides professional sworn translation and authentication services, collaborating with translators of all world languages. There are countless linguistic combinations and the choice of specialised translators allows the agency to optimise delivery times and provide the best solution for any kind of project. There is a strict translators’ selection which complies with the procedures of our Quality System and the various areas of expertise. Our staff of mother-tongue translators and interpreters is characterised by precision and promptness.

Azienda leader nel settore canapa legale cerca un nuovo collaboratore da inserire nel proprio ufficio in centro a Bologna. Principali mansioni: - Gestione ordini e spedizioni - Assistenza clienti - Elementi amministrativi: contratti, ricevute, fatture ecc. - Inventari REQUISITI FONDAMENTALI - Ottimo utilizzo del PC e pacchetto Office (Soprattutto Excel e conoscenza relative formule) - Disponibilità a lavorare Sabato e Domenica in orari serali - Disponibilità a eventuali straordinari (con preavviso) - Diploma di maturità o laurea - Educazione e predisposizione al lavoro di squadra REQUISITI PREFERENZIALI - Esperienze BACK OFFICE in aziende / startup - Esperienze Customer Service / Segreteria - Laurea o studi in ambito economico / aziendale - Conoscenza pacchetto Adobe (Photoshop e Illustrator principalmente) - Conoscenze informatiche CMS come Wordpress ecc. - Esperienza nel mondo della cannabis Legale OFFERTA Offriamo inserimento in azienda giovane e dinamica in uno dei settori alla ribalta degli ultimi anni. Prospettive di crescita future. Orari part-time: 12 a settimana Data di inizio prevista: 14/06/2021 Contratto di lavoro: Part-time, a chiamata Stipendio: Fino a €600,00 al mese Considerazioni sul COVID-19: Mascherine, gel e distanziamento. Sanificazione quotidiana.

Adecco Italia ricerca, per società leader nel mondo eCommerce che offre servizi e soluzioni integrate in ambito Customer Service, logistics e loyalty, un/una: Addetto Back Office Logistica (eCommerce)La risorsa entrerà a far parte di un team giovane, dinamico e appassionato in un contesto aziendale leader nel mondo e-commerce in forte sviluppo e ad ampio respiro internazionale. Avrà la possibilità di lavorare all'interno del Service Delivery Team svolgendo attività per conto di importanti clienti del panorama nazionale e internazionale appartenenti a diversi settori del mercato tra cui: Fashion, Beauty, Luxury e FMCG. Nello specifico, si occuperà di: o Attività di back-office logistico in collaborazione con le funzioni interne e con le aziende clienti;o Gestione delle relazioni con i corrieri e del processo di apertura pratiche assicurative;o Attività di Customer Service di secondo livello per la gestione dei reclami provenienti da clienti finali;o Analisi ed elaborazione dei dati a supporto della fatturazione mensile;o Elaborazione di reportistica a supporto del monitoraggio dei KPI;o Partecipazione a meeting e conference call. Si richiede:o Diploma/Laurea;o Buona conoscenza del pacchetto MS Office, in particolare Excel;o Inglese livello B2, testato in sede di colloquio;o Esperienza pregressa nella mansione di back office commerciale/logistico;o Ottime doti di analisi e di organizzazione considerando priorità e scadenze;o Gradita conoscenza di software gestionali aziendali ERP/WMS.Si offre: o Contratto a tempo determinato (1 anno);o RAL commisurata all'esperienza effettivamente maturata nel ruolo;o Orario Full Time;o Possibilità di Smart Working;o Sede di lavoro: Telgate (BG).Data inizio prevista: 01/08/2020Categoria Professionale: Commerciale / VenditaCittà: Telgate (Bergamo)Disponibilità oraria: Full Time Clicca sul link sottostante "sito web" per inviarci la tua candidatura.

Our Client is a Multinational US Company, leader in the production of Power Units and small and medium Diesel Engines for a wide range of Customers, Dealers and B2B in the Automotive, Construction and Agricultural Industry. Advanced Pre and post Sales culture, supported by New Digital Projects, are today allowing improved Services for the Sales Organizations worldwide, Distributors and Dealers, OEM’s and Sales offices, meeting the Customer’s needs and expectation of Service Management. The candidate we are selecting will be in charge of the implementation of the Digital Transformation Project. The position is open for a Customer System Solutions Manager Digital Transformation projects BASIC FUNCTION Responsible for Field Customer Support Systems, He/She: Proposes and coordinates the development and implementation of web based and IT Systems able to provide technical support and documentation to the Service Dealers, Distributors, OEMs and regional Sales offices. Implements Digital Transformation projects deeply changing the way in which the company interacts with its Distribution network and End Users. SPECIFIC RESPONSIBILITIES The Manager, with the support of his/her team, is responsible of developing, planning, budgeting, overseeing all Aftermarket Customer Support Systems for Diesel Engines Globally. More specifically: Defines specification, assures maintenance for and web-based platform systems to make technical documentation available to third party companies associated to the Company Service and Parts Network, to OEM customers and their network when so regulated by OEM Service Contracts. Proposes, defines and coordinates projects for developing: Diagnostic tools and functionalities for Electronically controlled Common Rail Diesel Engines Web based Spare Parts Look up, Parts Ordering system and Warranty System E-commerce and Mobile Apps Web Platforms and other web-based IT systems for Aftermarket Parts & Service IT Systems aimed at supporting OEMs Customer end-of line and on-field using available technology to better meet customer needs. The Candidate we like to meet has a University level of Education, Web based and IT knowledge as well as proven project and team management. Experience in after sales and service is a plus. The ideal candidate is fluent in English, has good attitudes in dealing with colleagues at all levels and Customers worldwide. Problem Solving, independence, attitude to travel managing situations within different cultures is a part of the position. Providing leadership through effective goal setting, support, delegation and communication, He/she Assigns tasks to the team allowing to effectively perform and assuring they deliver high-quality product in alignment with the overall products delivery schedule: Supervises the creation and maintenance of technical documentation to support Spare Parts identification and sales, such as. Assures support, informs, periodically travels and meets colleagues in Spare Parts Sales, Service Network management, Engine Sales globally in all Regions (EMEA, NA, LATAM, CHINA and APAC, INDIA) to train in the use of the tools, to get their feedback and collect information about their needs. Coordinates and develops synergies, encourages the implementation of common systems whenever possible, with the colleagues responsible for the same activities for Kohler gasoline engines and with the other entities and companies of Power Group. Supervises the creation, developing, writing and editing technical documentation to support operation and maintenance of products, such as Use & Maintenance Manuals, Service Manuals for service workshops, training and service tools documentation. Coordinates planning, scheduling, delivering, and communicating the status of related projects and provides periodic reports, keeping management informed of area activities and of any significant concerns or problems. Ensures customer receives required data in a timely manner. Grants support to OEM’s and OEM’s network about the above-mentioned topics. The Company offers: A Permanent Contract directly with the EMEA HQ, Based in Reggio Emilia (Italy) A highly professional environment, advanced technology with focus on Quality and Customer Satisfaction. To apply for this position We invite interested candidates m/f (Legislative Decree 903/77) meeting the requirements of the position Customer System Solutions Manager Rif. 263/19 CSSM to send: updated CV, covering letter. Kindly send you CV and letter of presentation in English or Italian. For first contact with qualified candidates, the initial interviews can be conducted via Skype. You are welcome to contact Susanne Kristiansen, s.kristiansen@kpconsulting.it, Senior Executive Consultant. Responsible for this project, or contact our office directly on 0039 0522 512067. All candidates meeting the described profile will be contacted within two weeks. K&P Consulting Srl, as a permanently associated company in the Register of Employment Agencies Ref. No 39/0002041, invites all candidates (Law 903/77) to read the privacy statement (Article 13 of Legislative Decree 196/2003) on the website www.kpconsulting.it

Our Sales and Marketing teams sell our services to the world's largest global corporate customers. Our expert sales professionals are dedicated to managing the communications of multinational corporations by simplifying corporate systems and helping our customers reduce costs enabling them to be a ready business. There has never been a better time to join as our Global Account Manager and be a part of our success. As a Global Account Managers or GAMs you will be accountable for the overall relationship management for one or more global clients. Our Global Account Managers are focused on driving business outcomes for accounts; aligning operating companies, affiliates and partners in order to drive profitable and long-term revenue contribution, customer satisfaction and increased market share. These successes will result from knowledge and expertise on integrated products, IT services, converged/unified communications / IoT and mobile solution offerings. Our Global Account Managers lead a client-focused virtual team which include National Account Managers in different regions, commercial solution and service functions depending upon the size of the Client and the complexity of their relationship. Key Accountabilities:Ensures delivery of all financial targets including revenue, connections for voice and data, market share and net margin contribution, as well as responsibility for the delivery of the P&L Responsible for developing and implementing a clear strategic Account plan for driving profitable growth in the Account by aligning key stakeholders across Marketing, Lines of Business, Presales etc. Establishes appropriate relationships with customers and leverages those relationships to win new business. Introduces new products and propositions to key decision makers within the customer through relationship and stakeholder management at C level within all key customers. Understands up front through engagement at the right business level the customer's strategic and operational issues. Works with OpCo corporate sales areas and customer Fulfilment and delivery areas to ensure that international and national strategies are aligned, complementary and deliver to customers Responsible for driving multi product penetration increasing revenue from the account. Global Account Manager - IT vendor companyTop 10 worldwide ICT companyYou will be a proven and credible operator at C level and have a track record of delivering successful solutions for multi-national corporations. You will be commercially adept, technically sound and able to deliver results through geographically disparate teams. Essential:Track record of global accounts/ enterprise solution selling within multi-national companies Deep understanding of the customer's business, it's market and industry alongside key decision-makers and influencers in account organisation Manage global customer relationship up to C-Level Ability to translate customer's objectives and strategy into relevant propositions Well-versed with consultative selling approach Robust understanding of account P&L. Top 10 worldwide ICT companyOttima opportunità di carriera.Salario da 70.000 €/anno a 85.000 €/anno

EgoValeo è una società che offre servizi di selezione ed head hunting (Autorizzata a TI prot. 39/0014503), formazione, coaching, efficienza operativa, consulenza in ambito risorse umane ed outplacement (Autorizzata a TI prot. 39/0014481). Per importante società di Management Consulting che opera, a livello nazionale, in ambito organizzativo, di processo e di soluzioni IT, stiamo selezionando un analista programmatore dotnet. La persona verrà inserita in un gruppo di lavoro finalizzato alla manutenzione ed alla evoluzione di un software interamente realizzato con tecnologia Microsoft, framework 4.5. Sono richieste: - Approfondita conoscenza dellIDE di programmazione Visual Studio versione 2013/2015. - Conoscenza di Team Foundation Server e della sua integrazione nellIDE di sviluppo per la gestione del codice sorgente. - Approfondita conoscenza del framework.Net versione 4 e successiva. - Esperienza di sviluppo in applicazioni di tipo: Web, Web Service, console, Windows Service - Conoscenza di C#. - Approfondita conoscenza delle tecniche di programmazione web e lintegrazione del linguaggio server con i linguaggi client con particolare riferimento al framework jQuery. - Conoscenza dei CSS e dei selettori CSS - Conoscenza di Bootstrap e della sua applicazione in applicazioni.NET - Conoscenza di Micorsoft SQL Management Studio per accesso ai data bases. - Approfondita conoscenza del linguaggio T-Sql per linterrogazione dei dati su data base MS SQL 2012 o superiore. Il candidato deve essere in grado di lavorare con query, stored procedure, funzioni, viste. - Competenza nella gestione dei dati in formato XML e nellapplicazione dei dei file XSLT. - Conoscenza di Internet Information Service in merito ai sistemi di autenticazione e le modalità di pubblicazione delle applicazioni web. - Competenza nella programmazione di Web Service provider e consumer. Completano il capacità di analisi e problem solving, team working, il sapere gestire il proprio lavoro in funzione dellambiente di esercizio (sviluppocollaudo produzione) in cui si opera, il sapere produrre delivery ordinati e sinteticamente documentati, la conoscenza degli strumenti di office automation. E' gradita la conoscenza di strumenti che consentano il confronto visivo di testi e la comparazione di schemi di data base e la conoscenza di strumenti di indagine come ad esempio Sql Profiler. Sede di lavoro: Milano Gli interessati (UOMINI e DONNE L.903/77) possono inviare un dettagliato curriculum vitae sul nostro sito www.egovaleo.it nella pagina http://www.egovaleo.it/invia-cv/ esprimendo il consenso al trattamento dei dati trasmessi D.L. 196/2003.

Administration Assistant Location: Via Fabio Filzi, 2, 20124 Milano MI Salary: Attractive salary and benefits package including full training and development Contract: Part Time, Monday to Friday, 20 hours per week permanent. About the role You will work closely with the customers to delivery end to end customer service whist achieving set in new account set ups, customer invoicing, reports and dispute resolution. To apply for this opportunity you will need - • A precise attention to detail • Strong IT skills - Micro soft office • Excellent communication skills with focused customer service ability and skill • Can do attitude and an abundance of energy and willingness to learn • Ability to continually develop - this role carries an apprentice opportunity in Business/Finance levels • Team player and excellent communication skills • Desirable - an understanding of the waste and resource management industry Main Responsibilities • Responding to customer queries whether it be email, telephone or face to face within agreed service levels • Deliver end to end customer service on all administration functions for both existing and new client accounts • First point of call for all disputes on customer accounts • Maintain and use our reporting tool (internal) - including processing sales • Produce accurate customer reports on a monthly basis • Any other duties as required by Finance Manager If you feel you have the skills and experience to be successful in this role then apply today!

ANALISTA FUNZIONALE NELL’AMBITO DEL SOFTWARE RETAIL Vision: La nostra società cliente fa parte di un gruppo multinazionale e fornisce soluzioni software per il mondo retail moda. L’attenzione al cliente e l’alta qualità dei servizi forniti, garantiti da una realtà a “misura d’uomo”, unite all’appartenenza ad un grande gruppo ne fanno una società altamente competitiva e con grande solidità. Luogo di lavoro: Mestre (Ve) Mission: Il candidato inserito, che riceverà un’adeguata formazione sul campo, avrà un ruolo chiave nella gestione di tutta la delivery del prodotto. Job Description: Più in dettaglio la figura inserita si occuperà di: Curare il rapporto con i clienti; Interfacciarsi con i programmatori e i sistemisti; Supportare il team di delivery; Requisiti Minimi: Esperienza di 1-2 anni maturati come analista funzionale/programmatore; Conoscenza dei sistemi informatici; Buone capacità di problem solving; Ottime doti relazionali; Inquadramento: Il pacchetto retributivo sarà commisurato alla effettiva esperienza e comunque in grado di soddisfare anche le candidature più qualificate. L'inquadramento verrà concordato con il candidato in fase di colloquio con l’azienda. I candidati interessati, in possesso dei requisiti richiesti possono inviare il proprio curriculum vitae a service@adamiassociati.com

JUNIOR PROJECT MANAGER Vision: La nostra società cliente fa parte di un gruppo multinazionale e fornisce soluzioni software per il mondo retail moda. Lattenzione al cliente e lalta qualità dei servizi forniti, garantiti da una realtà a misura duomo, unite allappartenenza ad un grande gruppo ne fanno una società altamente competitiva e con grande solidità. Luogo di lavoro: Mestre (Ve) Mission: Il candidato inserito, che riceverà unadeguata formazione sul campo, avrà un ruolo chiave nella gestione di tutta la delivery del prodotto. Job Description: Più in dettaglio la figura inserita si occuperà di: Curare il rapporto con i clienti; Interfacciarsi con i programmatori e i sistemisti; Supportare il team di delivery; Requisiti Minimi: Esperienza di 1-2 anni maturati come analista funzionale/programmatore; Conoscenza dei sistemi informatici; Buone capacità di problem solving; Ottime doti relazionali; Inquadramento: Il pacchetto retributivo sarà commisurato alla effettiva esperienza e comunque in grado di soddisfare anche le candidature più qualificate. L'inquadramento verrà concordato con il candidato in fase di colloquio con lazienda. I candidati interessati, in possesso dei requisiti richiesti possono inviare il proprio curriculum vitae a service@adamiassociati.com

Who are we looking for? In order to enhance our teams we are looking for Senior Architect, with minimum 7 years of experience in this role within the Finance sectors. If you are able to demonstrate full autonomy in co-ordination and resource management with the ability to prepare estimates and organization of work tasks, if your aim is to professionally grow up in the IT consulting field, working in an international and multicultural environment, flexible, client and team working oriented, with the Customer and at the Customer's location. Youâ€(TM)ll also work with colleagues from across GFT Group to help our clients deliver breakthrough products, experiences, and businesses. You will be involved in leading agile implementation and transformation projects with our clients. We combine the latest open source technologies together with traditional Enterprise software products. Principal duties and responsibilities • Providing technical expertise by independently determining and developing approaches to solutions. • Developing new software engineering methods or processes, re-evaluating existing processes. • Writing high level design specs, unit test plans and/or integration test plans. • Analyzing and coding complex modules, defining data structures, and specifing test tools. • Understanding and adhering to cost/delivery/quality targets established during the program design phase. Nature of the tasks • Architecture and design of information systems. • Review of the architecture of existing systems • Development of component architecture and building blocks • Coordination of the implementation of the technical architecture • Technical interface between the project leaders and the developers • Production of software architecture documents • Participation in technical working groups, progress meetings and meetings with the Customer • Assistance in the testing, the technical documentation, the deployment, the evaluation and the reporting. What we require from you: • Bachelorâ€(TM)s Degree in Informatics or Software Engineering • Fluent in both spoken and written English • In-depth knowledge of Service Oriented Architecture, applications design, modelling tools • Good knowledge of Object Oriented Programming languages, Enterprise Architecture, Relational DBMS • Knowledge of interoperability technology (e.g. web services, message oriented middleware, service oriented bus) • Experience in Service Bus Architecture, relational databases, web technologies, architecture and design of information systems, development of information systems, UML or CASE tools • Good redaction skills. • Ability to cope with fast changing technologies used in application architecture and design About GFT GFT Technologies SE (GFT) is a business change and technology consultancy trusted by the worldâ€(TM)s leading financial services institutions to solve their most critical challenges. Specifically defining answers to the current constant of regulatory change â€" whilst innovating to meet the demands of the digital revolution. GFT brings together advisory, creative and technology capabilities with innovation culture and specialist knowledge of the finance sector, to transform the clientsâ€(TM) businesses. Utilising the CODE_n innovation platform, GFT is able to provide international start-ups, technology pioneers and established companies access to a global network, which enables them to tap into the disruptive trends in financial services markets and harness them for their out of the box thinking. GFT plans to generate consolidated revenue of around EUR 450 million in its financial year 2017. Founded in 1987, the company is now represented in twelve countries with a global team of almost 5,000 employees. The GFT share is listed on the Frankfurt Stock Exchange in the TecDAX (ISIN: DE0005800601).

For an ICT multinational company we are looking for the Head of Accounting. Reports to CFO - Manage and oversee the daily operations of the accounting department including: IFRS accounting, local statutory accounting, tax and regulatory filings, month and end year process, accounts payable/receivable, cash receipts, general ledger, treasury, trust account statement reconciliations according to the IFRS, supply chain management and VAT. - Monitor and analyse accounting data and produce financial reports or statements managing the reporting according to headquarter processes/procedures. - Oversee the administrative processes outsourced through the Share Service Centre. - Plays a lead specialist role of senior team of subject matter experts (relative to financial responsibility). - Leads the budgetary and financial control activities for a defined financial area within a business unit to meet needs of all stakeholders Corporate, Government and statutory bodies. - Owns relationship with and influences at DR to LOB CFO level. - Resource management responsibility. - Subject matter expert within a defined specialist area and have specialist advanced qualification. KEY RESPONSIBILITIES Functional Knowledge - Knowledge of industry skills to make an impact, including non-financial skills (e.g. process, telecommunications, contracts). - Drives financial performance and gives financial guidance to senior leadership teams and guides more junior roles. - Advises and coaches on financial policy and practices that support company long term goals. - Expert in a number of finance work areas - Specialist roles at this level should be recognised internally for expertise. Complexity of Role - Manages transformation complexity with ownership for delivery of key business unit specific organisation-wide finance programmes. - Ownership and delivery of planning, facilitation and completion of finance programmes - Drives judicious use of resources to maximise productivity and drive cost

The Role: We are currently seeking a Project Manager to join our team based in Paris. This is an exciting opportunity for someone who is looking to become part of a hardworking, forward thinking and growing business. With the opportunity to develop your career. JOB RESPONSIBILITIES Client Management 1. Build and sustain strong relationships with all company’s department. 1. Work as a liaison between the client’s design agencies and other client’s representatives, build a relationship with leading contacts. 2. Establish and maintain a strong client relationship. Act as a point of contact for client personnel assigned to project within your control. 3. Keep abreast of trends in the retail market and how they may affect the client. Be commercially aware and responsive to client needs. 4. Attend client and supplier tours as required. Assist the Account Director with mock-up and bid phases for all technical aspect. 5. Be able to troubleshoot issues and keep the client updated on any corrective action. Project Management 1. Own and be responsible for ensuring that all projects are managed in a professional manner. 2. Work directly with clients to develop and define projects from the beginning through to project end, taking responsibility for their successful delivery. 3. Manage the delivery of projects, producing the required deliverables including budget, time constraints and quality requirements. Manage critical paths according to the clients’ launch schedule and knowledge of the internal production and the construction site 4. Implement and maintain Project Reports focusing on TIME/COST/QUALITY, Provide status report to Company / Client / Suppliers on a weekly basis, either 1:1 or via conference call. 5. Manage design for projects within your control, manage the approval process. 6. Advise and implement service supply appointments including tender selection and documentation etc. 7. Arrange and attend pre-production meetings with suppliers, client and production technician. Ensure any concerns are discussed. 8. Work with on-site site manager to ensure site production Information Management 1. Successfully communicate production issues to/from the company and work effectively with the on-site and production department. 2. Raise any issues whether client, production or team related, to the Account Director. Team Management 1. Be positive and calming influence in the team and ensure that team members maintain a professional attitude. 2. Assist the Director to mentor and train new team members. 3. Build a strong relationship with the extended team. 4. Buddy team members for holiday and sickness. QUALIFICATIONS / REQUIREMENTS Degree educated in an appropriate field of study Have up to 3+ years of experience Experience of Retail and Residential industry sectors are desirable Knowledge and experience of using Microsoft Office suite, AutoCAD and MS Project Ability to work flexibly with strong organisational skills to manage workload Innovative and adaptable to change with a professional and dedicated attitude Possess strong communication skills and can consistently offer an excellent standard of customer care Strong organisational skills along with ability to multi-task Good attention to detail A team player, with an efficient and proactive approach. TRAINING AND BENEFITS We believe in professional and personal growth and support this through training, sponsorships and apprenticeships at all stages of your career, with access to; 1. Cross-sector experience 2. Professional development training 3. Flexible but structured career path 4. Friendly working environment 5. Open communication with Senior Management

When it comes to innovation and achievement there are few organisations with a better track record. Join us and you’ll be able to play a big part in the success of our highly successful, fast-paced business that opens up Europe so people can exercise their get-up-and-go. JOB PURPOSE The work is rule based and is supported through detailed processes and procedures. The skill is thorough knowledge of the processes and procedures and excellent and efficient execution of these with a right first time mentality. JOB ACCOUNTABILITIES The key responsibilities are as follows. Prioritise transactions in line with Service Level Agreements and Customer needs Keep the matrices and materials that support the processes up to date Self -manage workload to ensure that all processes are adhered to and prioritised within the relevant schedule COMPETENCIES Ownership and Delivery. Has a clear focus to deliver results, working to targets, reviewing progress and adapting their plans accordingly, motivating themselves/the team to achieve. Customer and Shareholder Value. Understands who their customers are and seeks to exceed their needs, focussing on the importance of safety for both customers and employees. Building Relationships. Expresses ideas confidently and clearly, builds positive and constructive relationships with others, gets to know colleagues within their own team and supports them to ensure team goals are achieved. LOCATION & HOURS OF WORK This role will be a part-time job (25/30 hours per week) Requirements of the Role Italian & English language capability essential (spoken and written) Customer focused individual able to work with high levels of accuracy and speed Excellent IT skills (Office, SharePoint, Outlook, Internet) Ability to search database, find information and apply this Attention to details Ability to work accurately under pressure while maintaining the customer service standards Ability to deal with employees in a professional and empathic manner where required

Leading the development and implementation of global and local category strategies in IT by addressing the relevant category's total spend and supplier base and considering all potential levers to reduce cost and drive improved performance including demand and specification management. Continuously reviewing the relevant supply market to understand best industry practice and ensure that Group is best positioned to maximise its business opportunities and minimise its business risk. Leading the identification and delivery of cost savings opportunities, prioritising and maintaining a pipeline of procurement initiatives within that category by working with key Group stakeholders and leveraging on best practices across different geographies. Leading global negotiations and supporting/supervising other negotiations managed by the local teams by providing category knowledge and where required setting negotiation targets and co-ordinating/representing Group input into local negotiations. By working with Group Legal teams ensuring that awarded agreements are correctly formalised with suppliers and that the contract is accurately registered in the relevant contract management system. Fully utilising Group's eProcurement tools and capability (e-RFPs, e-auctions, workflow management and reporting). When called upon running complex and high-value competitive sourcing competitions in end to end compliance with Group's procurement policy and processes. Leading and managing the appropriate commercial interface with a range of major global IT suppliers including tier 1 & 2 suppliers in accordance with Group's supplier management approach. Adopting a holistic commercial approach encompassing the entire spend/activity profile with the supplier including the leveraging of commitment controls to ensure compliance with contract and compliance with the supplier as a preferred source. Identifying the commercial benefit (e.g. cost reductions & process improvements) opportunities arising from those supplier relationships. Projecting those opportunities and leading the resulting commercial supplier interaction at group levelLeading innovative service provider - HQ Milano Ovest Global IT Category Manager scope EMEAAt least 5 years' experience developing category strategies, running substantive sourcing events and managing the commercial elements arising from contract implementation, amendments, extensions with a nominated range of IT suppliers.Experience working in multinational environments and matrix organisations.Experience of using management information from ERP and Purchasing systemsStrong negotiating skills and a deep knowledge of the key contractual elements affecting the commercial relationships with third parties.Excellent interpersonal skills and an ability to work with and influence suppliers and internal stakeholders at the highest levelExperience in project management and ability to implement and lead cross-functional and/or virtual teams Leading innovative service provider - HQ MilanoOvestChallenging role in a multinational and dynamic context

Leading the development and implementation of global and local category strategies in Facilities and other services by addressing the relevant categories' total spend and supplier base and considering all potential levers to reduce cost and drive improved performance including demand and specification management. Continuously reviewing the relevant supply market to understand best industry practice and ensure that Group is best positioned to maximise its business opportunities and minimise its business risk. Leading the identification and delivery of cost savings opportunities, prioritising and maintaining a pipeline of procurement initiatives within that category by working with key Group stakeholders and leveraging on best practices across different geographies. Leading global negotiations and supporting/supervising other negotiations managed by the local teams by providing category knowledge and where required setting negotiation targets and co-ordinating/representing Group input into local negotiations. By working with Group Legal teams ensuring that awarded agreements are correctly formalised with suppliers and that the contract is accurately registered in the relevant contract management system. Fully utilising Group's eProcurement tools and capability (e-RFPs, e-auctions, workflow management and reporting). When called upon running complex and high-value competitive sourcing competitions in end to end compliance with Group's procurement policy and processes. Leading and managing the appropriate commercial interface with a range of major global and local suppliers in Facilties and other services including tier 1 & 2 suppliers in accordance with Group's supplier management approach. Adopting a holistic commercial approach encompassing the entire spend/activity profile with the supplier including the leveraging of commitment controls to ensure compliance with contract and compliance with the supplier as a preferred source. Identifying the commercial benefit (e.g. cost reductions & process improvements) opportunities arising from those supplier relationships. Projectising those opportunities and leading the resulting commercial supplier interaction at group level. Leading innovative service provider - HQ Milano OvestGlobal Category Manager Services scope EMEAAt least 5 years' experience developing category strategies in Facilities and Consultancy related services, running substantive sourcing events and managing the commercial elements arising from contract implementation, amendments, extensions with a nominated range of suppliers. Experience working in multinational environments and matrix organizations. Experience of using management information from ERP and Purchasing systems Strong negotiating skills and a deep knowledge of the key contractual elements affecting the commercial relationships with third parties. Excellent interpersonal skills and an ability to work with and influence suppliers and internal stakeholders at the highest level Experience in project management and ability to implement and lead cross-functional and/or virtual teams Strong analytical and communication skills Creativity, innovation, problem solving and ability to challenge conventional thinking A willingness and ability to work with the minimum of supervision Educated to degree/post graduate level CIPS (Chartered Institute of Purchasing & Supply) or similar qualification will be valued Fluent in English. Additionally Spanish, French or Italian with be valued Leading innovative service provider - HQ Milano OvestGreat opportunity in a corporate and new role for the Group

Knet HR is a leading Recruitment Consulting Company that operates at a National and International level with specific divisions: - Head Hunting division - Temporary Management Division - Top Manager division - Middle Management Division - Professional Studies Division Our company, authorized to operate by the Italian Ministry of Labor, does not administer personnel, therefore the employment relationship is directly regulated between the client company / firm and our candidate. FIELD TECHNICIAN Report to: GM Europe Purpose of the role: the purpose of the Field Technician is to support the commercial operations department to implement the activities associated with project execution, delivery and customer support post project completion. This should be completed to a high standard in line with contractual obligations and with a focus on customer satisfaction. The role is based in Northern Italy and the focus will be on assisting local Italian clients. In addition to this, some travel may be required to other European countries to provide installation and service support. Key Responsibilities and Accountabilities • Ensure projects are installed and delivered on time in accordance with Company Standards and with a focus on customer satisfaction • Inquisitive mind, able to troubleshoot and diagnose problems. Able to think proactively about how to resolve/mitigate any potential issues during product installation, commissioning and support. • Documentation of all key data required for gate/meter selection, product installation and commissioning as agreed/signed by customer and/or engineering firm Technical Skills · Willingness to perform aspects of masonry work subsequent to proper training · Able to understand engineering data and plans/drawings · Mechanical and electrical skills as pertaining to but not limited to: o Assembly and disassembly of product o Replacement, programming and support of RTU, instrumentation, solar power systems and motor drives o Replacement of gearboxes o Steel cable tensioning and replacement IT Knowledge · Ability and experience with PLC, SCADA and RTU systems as it pertains to but not limited to: · Data table adjustment/entry · Knowledge of I/O as it pertains to floating point registers and digital points · Communication protocol knowledge Other Skills/Knowledge · Basic understanding of electronics · Knowledge of the agricultural irrigation industry · Occupational health and safety · Knowledge of control theory is beneficial · Strong customer service skills Language Skills: fluent in Italian and strong in English; other languages are beneficial (Spanish, French, Romanian, Arabic) Skills and Qualifications: technical trade qualification; valid driving licence; 2 + years of experience Attribute: Demonstrated effective matrix skills (crosses geography’s and departments) Demonstrated ability to work with all stakeholders (internal/external) Results oriented, motivated, reliable and trustworthy working style Excellent interpersonal skills. Able to communicate with ease at different levels and with people in different locations Excellent written and verbal communication skills Business minded, logical, analytical, good strategist and implementer Well organized, quick thinker Able to work independently and as part of a team Employment type · Full-time · Permanent contract · Salary will be discussed with the selected candidate · Benefits: Company car, PC, mobile phone, company credit card, tools, etc Starting date expected: mid January 2021 Location: Mantova – Bologna – Reggio Emilia The selection is open at both sexes of Art. 1 L. 903/77 Maximum confidentiality is guaranteed KNET HUMAN RESOURCES SRL: AUTORIZZAZIONE MINISTERIALE A TEMPO INDETERMINATO Prot. 39/0003074 / MA004.A003

Il nostro cliente, importante società Partner Microsoft specializzata nella consulenza e nello sviluppo di progetti IT, ci ha incaricato di ricercare un Dynamics Consultant. La figura ricercata sarà inserita nella struttura dedicata alle soluzioni CRM per le aziende, si dedicherà alla gestione del ciclo di vita del progetto partendo dall'analisi dei requisiti alla fase di design e sviluppo fino alla delivery al cliente. Svolgerà la sua attività in collaborazione con le altre strutture aziendali e riporterà al responsabile del Competence Center. Il lavoro si svolgerà presso la sede principale di Roma, in questo periodo ovviamente in Smart Working. Si richiede: Laurea in discipline scientifiche o informatiche Esperienza pregressa di 3 anni come consulente CRM in società di consulenza o System Integrator Ottima conoscenza dei moduli di Microsoft Dynamics 365 CE (Sales, Customer Service, Field Service) Conoscenza di altre piattaforme CRM (ServiceNow, Salesforce, Oracle, Pegasystems) Competenze sui processi CRM in ambito Telco Molto gradita la Certificazione Microsoft su uno o più moduli Microsoft Dynamics 365 CE Ottima conoscenza inglese tecnico Completano il profilo attitudine al lavoro in team, proattività e creatività e orientamento al risultato. Si offre: Azienda seria, solida in continua espansione Percorso di affiancamento, formazione e crescita professionale Ccnl- RAL da definire in fase di colloquio Sede di lavoro Roma (Smart Working iniziale)

Knet HR is a leading Recruitment Consulting Company that operates at a National and International level with specific divisions: - Head Hunting division - Temporary Management Division - Top Manager division - Middle Management Division - Professional Studies Division Our company, authorized to operate by the Italian Ministry of Labor, does not administer personnel, therefore the employment relationship is directly regulated between the client company / firm and our candidate. FIELD TECHNICIAN – ITALIAN PLANTS WATER TREATMENT - FERRARA Report to: GM Europe Purpose of the role: the purpose of the Field Technician is to support the commercial operations department to implement the activities associated with project execution, delivery and customer support post project completion. This should be completed to a high standard in line with contractual obligations and with a focus on customer satisfaction. The role is based in Northern Italy and the focus will be on assisting local Italian clients. In addition to this, some travel may be required to other European countries to provide installation and service support. Key Responsibilities and Accountabilities • Ensure projects are installed and delivered on time in accordance with Company Standards and with a focus on customer satisfaction • Inquisitive mind, able to troubleshoot and diagnose problems. Able to think proactively about how to resolve/mitigate any potential issues during product installation, commissioning and support. • Documentation of all key data required for gate/meter selection, product installation and commissioning as agreed/signed by customer and/or engineering firm Technical Skills · Willingness to perform aspects of masonry work subsequent to proper training · Able to understand engineering data and plans/drawings · Mechanical and electrical skills as pertaining to but not limited to: o Assembly and disassembly of product o Replacement, programming and support of RTU, instrumentation, solar power systems and motor drives o Replacement of gearboxes o Steel cable tensioning and replacement IT Knowledge · Ability and experience with PLC, SCADA and RTU systems as it pertains to but not limited to: · Data table adjustment/entry · Knowledge of I/O as it pertains to floating point registers and digital points · Communication protocol knowledge Other Skills/Knowledge · Basic understanding of electronics · Knowledge of the agricultural irrigation industry · Occupational health and safety · Knowledge of control theory is beneficial · Strong customer service skills Language Skills: fluent in Italian and strong in English; other languages are beneficial (Spanish, French, Romanian, Arabic) Skills and Qualifications: technical trade qualification; valid driving licence; 2 + years of experience Attribute: Demonstrated effective matrix skills (crosses geography’s and departments) Demonstrated ability to work with all stakeholders (internal/external) Results oriented, motivated, reliable and trustworthy working style Excellent interpersonal skills. Able to communicate with ease at different levels and with people in different locations Excellent written and verbal communication skills Business minded, logical, analytical, good strategist and implementer Well organized, quick thinker Able to work independently and as part of a team Employment type · Full-time · Permanent contract · Salary will be discussed with the selected candidate · Benefits: Company car, PC, mobile phone, company credit card, tools, etc Starting date expected: mid January 2021 Location: Zona CENTO - FERRARA The selection is open at both sexes of Art. 1 L. 903/77 Maximum confidentiality is guaranteed KNET HUMAN RESOURCES SRL: AUTORIZZAZIONE MINI

Knet HR is a leading Recruitment Consulting Company that operates at a National and International level with specific divisions: - Head Hunting division - Temporary Management Division - Top Manager division - Middle Management Division - Professional Studies Division Our company, authorized to operate by the Italian Ministry of Labor, does not administer personnel, therefore the employment relationship is directly regulated between the client company / firm and our candidate. FIELD TECHNICIAN – ITALIAN PLANTS WATER TREATMENT - LUCCA - TOSCANA Report to: GM Europe Purpose of the role: the purpose of the Field Technician is to support the commercial operations department to implement the activities associated with project execution, delivery and customer support post project completion. This should be completed to a high standard in line with contractual obligations and with a focus on customer satisfaction. The role is based in Northern Italy and the focus will be on assisting local Italian clients. In addition to this, some travel may be required to other European countries to provide installation and service support. Key Responsibilities and Accountabilities • Ensure projects are installed and delivered on time in accordance with Company Standards and with a focus on customer satisfaction • Inquisitive mind, able to troubleshoot and diagnose problems. Able to think proactively about how to resolve/mitigate any potential issues during product installation, commissioning and support. • Documentation of all key data required for gate/meter selection, product installation and commissioning as agreed/signed by customer and/or engineering firm Technical Skills · Willingness to perform aspects of masonry work subsequent to proper training · Able to understand engineering data and plans/drawings · Mechanical and electrical skills as pertaining to but not limited to: o Assembly and disassembly of product o Replacement, programming and support of RTU, instrumentation, solar power systems and motor drives o Replacement of gearboxes o Steel cable tensioning and replacement IT Knowledge · Ability and experience with PLC, SCADA and RTU systems as it pertains to but not limited to: · Data table adjustment/entry · Knowledge of I/O as it pertains to floating point registers and digital points · Communication protocol knowledge Other Skills/Knowledge · Basic understanding of electronics · Knowledge of the agricultural irrigation industry · Occupational health and safety · Knowledge of control theory is beneficial · Strong customer service skills Language Skills: fluent in Italian and strong in English; other languages are beneficial (Spanish, French, Romanian, Arabic) Skills and Qualifications: technical trade qualification; valid driving licence; 2 + years of experience Attribute: Demonstrated effective matrix skills (crosses geography’s and departments) Demonstrated ability to work with all stakeholders (internal/external) Results oriented, motivated, reliable and trustworthy working style Excellent interpersonal skills. Able to communicate with ease at different levels and with people in different locations Excellent written and verbal communication skills Business minded, logical, analytical, good strategist and implementer Well organized, quick thinker Able to work independently and as part of a team Employment type · Full-time · Permanent contract · Salary will be discussed with the selected candidate · Benefits: Company car, PC, mobile phone, company credit card, tools, etc Starting date expected: mid January 2021 Location: Zona LUCCA - TOSCANA The selection is open at both sexes of Art. 1 L. 903/77 Maximum confidentiality is guaranteed KNET HUMAN RESOURCES SRL: AUTORIZZAZIONE MINISTERIALE A TEMPO INDETERMINATO Prot. 39/0003074 / MA004.A003