Assistant support client francais

Offre d’emploi: Assistant Support Client Français KLIM Technologies est une start-up spécialisée dans les périphériques gaming. Nous avons pour objectif de devenir une marque majeure dans le monde du gaming. Depuis notre première vente le 1 er août 2015, nous vendons maintenant 30 000 produits par mois. Nous sommes actuellement 17 dans l'entreprise, de 6 nationalités différentes. Nos particularités sont les suivantes: Nous avons profité de la croissance de la vente en ligne et adapté notre stratégie en conséquence. Cela a permis notre incroyable développement. Nous resterons concentrés sur la vente en ligne. Nous soutenons pleinement le travail à distance. Tant que vous travaillez dur et que vous êtes fiable, nous vous donnerons beaucoup de liberté pour organiser vos heures et choisir votre lieu de travail. Nous sommes autofinancés, ce qui signifie que nous ne recevons pas d'investissement extérieur. Nous générons des revenus, faisons des bénéfices, réinvestissons les bénéfices et ainsi de suite. Nous pensons que c'est une manière beaucoup plus saine de gérer une entreprise. Pour continuer de nous développer rapidement, nous sommes à la recherche de nouveaux talents. La philosophie de recrutement de notre entreprise est de faire confiance aux jeunes talents pour assurer des postes censés être réservés aux seniors. En échange, nous recherchons des personnes qui peuvent rapidement s’adapter et aider l'entreprise à croître à long terme. Toutes les nationalités sont les bienvenues. Description du poste Votre rôle principal sera d'assister nos clients francophones. Plus spécifiquement, il vous sera demandé de: Répondre avec empathie à chaque client afin d’identifier parfaitement ses besoins Signaler les problèmes rencontrés par nos clients à votre responsable. Beaucoup d'entreprises sous-estiment le service à la clientèle. Nous ne partageons pas cette idée. Nous le considérons comme une priorité absolue. Le bouche à oreille est notre canal de marketing numéro 1 et nous avons l'intention de continuer à nous améliorer. La satisfaction de nos clients est une de nos obsessions. Chaque client doit recevoir une réponse personnalisée et individuelle. Cela nécessite une bonne compréhension de la psychologie humaine. Vous pouvez directement voir les résultats de votre travail en aidant l'entreprise à se développer. Compétences et qualifications Excellent rédactionnel en français Une expérience antérieure dans le service à la clientèle est un plus Bonnes connaissances en anglais Envie d'apprendre Travailleur Altruiste Esprit d’analyse (Trouver des moyens de faire votre travail mieux et plus rapidement) Les tendances Geek sont un plus Connaissances techniques appréciées. Profil Autonome Responsable Fiable Conditions de travail Lieu: Vous pouvez choisir de venir travailler dans les bureaux de notre siège social à Chiang Mai en Thaïlande, ou travailler à distance. Vous pouvez également combiner les deux. Salaire: Entre 13600 € et 22800 € annuel selon votre profil. (Payé dans votre devise locale) Heures de travail: horaire flexible, mais vous devez répondre aux e-mails au moins deux fois par jour, 35 heures par semaine. Bonus: Deux fois par an, il y aura un séjour d'entreprise, probablement sur une île de l'Asie du Sud-Est, toutes les dépenses (hébergement, vols, activités, etc.) seront payées. Pour postuler, merci d’envoyer votre CV et une lettre de motivation à jobs@klimtechnologies.com

Ricercamy.com, a headhunting company, is looking for a: GENERAL AFFAIR ASSISTANT Our client, a multinational market leader in office equipment renting, with an expertise in the small-ticket IT market, instructed us to look for a GENERAL AFFAIR ASSISTANT for the MILAN office. The candidate will constantly deal with several departments within the company and he/she will be responsible of the following administrative tasks: â-- General secretariat activities: - Inbound and outbound calls, customer care, technical support for customer - Mail handling and distribution; - Shipping and tracking management; - Reception activities; - Meetings management; - Companyâ€(TM)s parking management â-- Travel management: - Travels, transfer and accommodation booking; - Company events and fair/exhibition management and planning; - Research of new suppliers; â-- Purchase tasks: - Management of purchase (stationery, furniture,etc) - Check and monitoring of supplier performance - Mobile and telephone systems management â-- Support to the marketing and administrative departments The ideal candidate must have: - Languages degree - Excellent knowledge of English - German knowledge is appreciated - At least 4 years Job experience in the role - Good knowledge of Windows Office To complete the profile: - Excellent communication skills - Strong team working attitude - Organizational skills - Multi-tasking capability - Reliability A permanent contract is offered. Candidates who are in possession of the above requirements, can send their application by submitting the Curriculum Vitae in Word format. The research is aimed at Candidates of both sexes (Law 903/77 and Law 125/91). Ricercamy Srl is in possession of the Ministerial authorization for an indefinite term n. 39/0000225 issued by the Ministry of Labor and Social Services pursuant to Legislative Decree 276/03.

*** URGENTE - Opportunità a carattere d'urgenza *** ************************************ Our Client is a young Software Product Company providing an advanced Process and Operational Intelligence Solution to Customers operating in various sectors. Technology, Innovation and Excellence are represented in all parts of the organisation, the Company has been named Cool Vendor 2016 in Analytics by Gartner. To join the team and organisation located in the Reggio Emilia Area we are selecting the MARKETING ASSISTANT Fluency in English WEB Marketing and Lead Generation Reporting and in strong collaboration with the Marketing Manager he/she will manage, assist, contribute and collaborate in the promotion of the the Product and the Company Brand through digital, social media communication and other online applications. The responsibilities of the Marketing Assistant will include the following activities: • Definition of an integrated marketing strategy along with the CMO and the CEO, • Management of the global content/marketing strategies, • Management of the digital marketing team, • Plan and coordinate online paid campaigns on Social network, • Coordinate and execute/support social media activities, • Manage and coordinate a content editorial team for inbound lead generation, • Plan, coordinate and execute SEO-optimization activities, • Plan, coordinate and execute Direct E-mail marketing activities, • Plan, optimize and increase the inbound lead generation, • Evaluate, plan, execute and attend international Events, • Ideate, organize, execute and attend local Events, • Manage, maintain and optimize the Corporate website and landing pages, • Support on marketing analysis, • Management of product Listing and Directories for lead generation. The Candidate we would like to meet has a University Degree or equivalent education, fluency in English, an excellent knowledge of social and digital communication tools including website, intranet, blogs, e-newsletters, mobile marketing and other online applications. The position requires skills, experience and attitude such as: • Excellent verbal and written communication skills • Project management and flexibility • Good team working and relationship skills at all levels • Excellent diplomacy in dealing with the media • Good customer service orientation The Ideal Candidate has a keen awareness of Industry Best Practice and technology developments, thorough knowledge of hand coding HTML and CSS, Email Service Provider or Marketing Automation software experience, as well as Content Management System experience. The Company offers an excellent opportunity in a challenging and stimulating environment, taking part in a StartUp business. Work location: Reggio Emilia Area

Our Client is a young Software Product Company providing an advanced Process and Operational Intelligence Solution to Customers operating in various sectors. Technology, Innovation and Excellence are represented in all parts of the organisation, the Company has been named Cool Vendor 2016 in Analytics by Gartner. To join the team and organisation located in the Reggio Emilia Area we are selecting the MARKETING ASSISTANT Fluency in English WEB Marketing and Lead Generation Reporting and in strong collaboration with the Marketing Manager he/she will manage, assist, contribute and collaborate in the promotion of the the Product and the Company Brand through digital, social media communication and other online applications. The responsibilities of the Marketing Assistant will include the following activities: • Definition of an integrated marketing strategy along with the CMO and the CEO, • Management of the global content/marketing strategies, • Management of the digital marketing team, • Plan and coordinate online paid campaigns on Social network, • Coordinate and execute/support social media activities, • Manage and coordinate a content editorial team for inbound lead generation, • Plan, coordinate and execute SEO-optimization activities, • Plan, coordinate and execute Direct E-mail marketing activities, • Plan, optimize and increase the inbound lead generation, • Evaluate, plan, execute and attend international Events, • Ideate, organize, execute and attend local Events, • Manage, maintain and optimize the Corporate website and landing pages, • Support on marketing analysis, • Management of product Listing and Directories for lead generation. The Candidate we would like to meet has a University Degree or equivalent education, fluency in English, an excellent knowledge of social and digital communication tools including website, intranet, blogs, e-newsletters, mobile marketing and other online applications. The position requires skills, experience and attitude such as: • Excellent verbal and written communication skills • Project management and flexibility • Good team working and relationship skills at all levels • Excellent diplomacy in dealing with the media • Good customer service orientation The Ideal Candidate has a keen awareness of Industry Best Practice and technology developments, thorough knowledge of hand coding HTML and CSS, Email Service Provider or Marketing Automation software experience, as well as Content Management System experience. The Company offers an excellent opportunity in a challenging and stimulating environment, taking part in a StartUp business. Work location: Reggio Emilia Area

- Interagire con clienti, visitatori e fornitori - Supportare i team di riferimento nella prenotazione di viaggi e trasferte, - Verificare note spese e proforma fattura, - Gestione anagrafica ordini e richieste clienti, - Fornire supporto ai clienti in caso di claimSpA settore industriale, accessori elettrici e sistemi di aspirazioneOttima opportunità per profili di Office/Customer Support con Inglese e Tedesco- Inglese e Tedesco FLUENTI - Minima pregressa esperienza nel ruolo di gestione clienti e procedure amministrative di base - Ottime capacità relazionali e di lavoro in team - Automunito/a. La sede della società è raggiungibile preferibilmente con mezzo proprioSocietà italiana con sedi estere, leader nel settore della produzione e manutanzione di utensili e macchinari per Automotive ad alto impatto innovativo e tecnologico.Contratto a tempo determinato di 12 mesi, finalizzato all'inserimento a tempo indeterminato. RAL compresa tra € 23.000 e € 28.000 (IV livello CCNL Industria)Salario da 23.000 €/anno a 28.000 €/anno