Assistant support client

Offre d’emploi: Assistant Support Client Français KLIM Technologies est une start-up spécialisée dans les périphériques gaming. Nous avons pour objectif de devenir une marque majeure dans le monde du gaming. Depuis notre première vente le 1 er août 2015, nous vendons maintenant 30 000 produits par mois. Nous sommes actuellement 17 dans l'entreprise, de 6 nationalités différentes. Nos particularités sont les suivantes: Nous avons profité de la croissance de la vente en ligne et adapté notre stratégie en conséquence. Cela a permis notre incroyable développement. Nous resterons concentrés sur la vente en ligne. Nous soutenons pleinement le travail à distance. Tant que vous travaillez dur et que vous êtes fiable, nous vous donnerons beaucoup de liberté pour organiser vos heures et choisir votre lieu de travail. Nous sommes autofinancés, ce qui signifie que nous ne recevons pas d'investissement extérieur. Nous générons des revenus, faisons des bénéfices, réinvestissons les bénéfices et ainsi de suite. Nous pensons que c'est une manière beaucoup plus saine de gérer une entreprise. Pour continuer de nous développer rapidement, nous sommes à la recherche de nouveaux talents. La philosophie de recrutement de notre entreprise est de faire confiance aux jeunes talents pour assurer des postes censés être réservés aux seniors. En échange, nous recherchons des personnes qui peuvent rapidement s’adapter et aider l'entreprise à croître à long terme. Toutes les nationalités sont les bienvenues. Description du poste Votre rôle principal sera d'assister nos clients francophones. Plus spécifiquement, il vous sera demandé de: Répondre avec empathie à chaque client afin d’identifier parfaitement ses besoins Signaler les problèmes rencontrés par nos clients à votre responsable. Beaucoup d'entreprises sous-estiment le service à la clientèle. Nous ne partageons pas cette idée. Nous le considérons comme une priorité absolue. Le bouche à oreille est notre canal de marketing numéro 1 et nous avons l'intention de continuer à nous améliorer. La satisfaction de nos clients est une de nos obsessions. Chaque client doit recevoir une réponse personnalisée et individuelle. Cela nécessite une bonne compréhension de la psychologie humaine. Vous pouvez directement voir les résultats de votre travail en aidant l'entreprise à se développer. Compétences et qualifications Excellent rédactionnel en français Une expérience antérieure dans le service à la clientèle est un plus Bonnes connaissances en anglais Envie d'apprendre Travailleur Altruiste Esprit d’analyse (Trouver des moyens de faire votre travail mieux et plus rapidement) Les tendances Geek sont un plus Connaissances techniques appréciées. Profil Autonome Responsable Fiable Conditions de travail Lieu: Vous pouvez choisir de venir travailler dans les bureaux de notre siège social à Chiang Mai en Thaïlande, ou travailler à distance. Vous pouvez également combiner les deux. Salaire: Entre 13600 € et 22800 € annuel selon votre profil. (Payé dans votre devise locale) Heures de travail: horaire flexible, mais vous devez répondre aux e-mails au moins deux fois par jour, 35 heures par semaine. Bonus: Deux fois par an, il y aura un séjour d'entreprise, probablement sur une île de l'Asie du Sud-Est, toutes les dépenses (hébergement, vols, activités, etc.) seront payées. Pour postuler, merci d’envoyer votre CV et une lettre de motivation à jobs@klimtechnologies.com

Shenker, per ampliamento del proprio organico è alla ricerca di un/una Client Service Assistant per la sua sede di Roma. La figura dovrà: - accogliere i clienti - svolgere attività commerciali sui clienti - organizzare le aule e il planning dei docenti - gestire l’immagine della sede in termini di presentabilità, di cortesia e standard di servizio - collaborare con le varie figure aziendali nell’organizzazione di eventi, iniziative e - attività per il coinvolgimento degli studenti e monitorare gli sviluppi - curare ed elaborare specifici report relativi alla propria attività Competenze richieste - flessibilità - cortesia - predisposizione all'ascolto - problem solving - attitudine a lavorare in team - attitudine alla consulenza commerciale - buone capacità dialettiche e relazionali - buona conoscenza dell'inglese - utilizzo del Pacchetto Office - gestione dello stress - determinazione al raggiungimento degli obiettivi Orari di lavoro: coordinamento per lavorare su turnazione scuola

Ricercamy.com, a headhunting company, is looking for a: GENERAL AFFAIR ASSISTANT Our client, a multinational market leader in office equipment renting, with an expertise in the small-ticket IT market, instructed us to look for a GENERAL AFFAIR ASSISTANT for the MILAN office. The candidate will constantly deal with several departments within the company and he/she will be responsible of the following administrative tasks: â-- General secretariat activities: - Inbound and outbound calls, customer care, technical support for customer - Mail handling and distribution; - Shipping and tracking management; - Reception activities; - Meetings management; - Companyâ€(TM)s parking management â-- Travel management: - Travels, transfer and accommodation booking; - Company events and fair/exhibition management and planning; - Research of new suppliers; â-- Purchase tasks: - Management of purchase (stationery, furniture,etc) - Check and monitoring of supplier performance - Mobile and telephone systems management â-- Support to the marketing and administrative departments The ideal candidate must have: - Languages degree - Excellent knowledge of English - German knowledge is appreciated - At least 4 years Job experience in the role - Good knowledge of Windows Office To complete the profile: - Excellent communication skills - Strong team working attitude - Organizational skills - Multi-tasking capability - Reliability A permanent contract is offered. Candidates who are in possession of the above requirements, can send their application by submitting the Curriculum Vitae in Word format. The research is aimed at Candidates of both sexes (Law 903/77 and Law 125/91). Ricercamy Srl is in possession of the Ministerial authorization for an indefinite term n. 39/0000225 issued by the Ministry of Labor and Social Services pursuant to Legislative Decree 276/03.

Esperienza lavorativa: Almeno 2-4 anni di esperienza in ruoli di segreteria e customer care Età: Circa 23/29 anni. Titolo di studio:Diploma o Laurea Lingue: Ottima conoscenza della lingua inglese. L’essere bilingue sarà titolo preferenziale. Principali Responsabilità: Rappresentare la filosofia, la politica e le linee guida di Shenker, rispondendo diligentemente e proattivamente alle richieste dei clienti Accoglienza clienti, gestione della prenotazione delle lezioni, compilazione planning giornaliero delle lezioni svolte in sede Aggiornamento lezioni erogate per studente e per docente Consulenze commerciali e partecipazione ad azioni marketing commerciali mirate verso studenti missing e con contratto scaduto oppure new business anche mediante telemarketing o social marketing Divulgazione di offerte e pacchetti speciali dei vari prodotti da erogare e divulgazione eventi, Impiego degli strumenti aziendali per il tracking delle attività da svolgere e svolte. Caratteristiche personali: Ottimo Time management Standing elevato Capacità di gestire le criticità Resiliente e motivato, gestisce l’operatività quotidiana con tranquillità e diligenza Capacità di lavorare in team Affidabilita’

*** URGENTE - Opportunità a carattere d'urgenza *** ************************************ Our Client is a young Software Product Company providing an advanced Process and Operational Intelligence Solution to Customers operating in various sectors. Technology, Innovation and Excellence are represented in all parts of the organisation, the Company has been named Cool Vendor 2016 in Analytics by Gartner. To join the team and organisation located in the Reggio Emilia Area we are selecting the MARKETING ASSISTANT Fluency in English WEB Marketing and Lead Generation Reporting and in strong collaboration with the Marketing Manager he/she will manage, assist, contribute and collaborate in the promotion of the the Product and the Company Brand through digital, social media communication and other online applications. The responsibilities of the Marketing Assistant will include the following activities: • Definition of an integrated marketing strategy along with the CMO and the CEO, • Management of the global content/marketing strategies, • Management of the digital marketing team, • Plan and coordinate online paid campaigns on Social network, • Coordinate and execute/support social media activities, • Manage and coordinate a content editorial team for inbound lead generation, • Plan, coordinate and execute SEO-optimization activities, • Plan, coordinate and execute Direct E-mail marketing activities, • Plan, optimize and increase the inbound lead generation, • Evaluate, plan, execute and attend international Events, • Ideate, organize, execute and attend local Events, • Manage, maintain and optimize the Corporate website and landing pages, • Support on marketing analysis, • Management of product Listing and Directories for lead generation. The Candidate we would like to meet has a University Degree or equivalent education, fluency in English, an excellent knowledge of social and digital communication tools including website, intranet, blogs, e-newsletters, mobile marketing and other online applications. The position requires skills, experience and attitude such as: • Excellent verbal and written communication skills • Project management and flexibility • Good team working and relationship skills at all levels • Excellent diplomacy in dealing with the media • Good customer service orientation The Ideal Candidate has a keen awareness of Industry Best Practice and technology developments, thorough knowledge of hand coding HTML and CSS, Email Service Provider or Marketing Automation software experience, as well as Content Management System experience. The Company offers an excellent opportunity in a challenging and stimulating environment, taking part in a StartUp business. Work location: Reggio Emilia Area

Our Client is a young Software Product Company providing an advanced Process and Operational Intelligence Solution to Customers operating in various sectors. Technology, Innovation and Excellence are represented in all parts of the organisation, the Company has been named Cool Vendor 2016 in Analytics by Gartner. To join the team and organisation located in the Reggio Emilia Area we are selecting the MARKETING ASSISTANT Fluency in English WEB Marketing and Lead Generation Reporting and in strong collaboration with the Marketing Manager he/she will manage, assist, contribute and collaborate in the promotion of the the Product and the Company Brand through digital, social media communication and other online applications. The responsibilities of the Marketing Assistant will include the following activities: • Definition of an integrated marketing strategy along with the CMO and the CEO, • Management of the global content/marketing strategies, • Management of the digital marketing team, • Plan and coordinate online paid campaigns on Social network, • Coordinate and execute/support social media activities, • Manage and coordinate a content editorial team for inbound lead generation, • Plan, coordinate and execute SEO-optimization activities, • Plan, coordinate and execute Direct E-mail marketing activities, • Plan, optimize and increase the inbound lead generation, • Evaluate, plan, execute and attend international Events, • Ideate, organize, execute and attend local Events, • Manage, maintain and optimize the Corporate website and landing pages, • Support on marketing analysis, • Management of product Listing and Directories for lead generation. The Candidate we would like to meet has a University Degree or equivalent education, fluency in English, an excellent knowledge of social and digital communication tools including website, intranet, blogs, e-newsletters, mobile marketing and other online applications. The position requires skills, experience and attitude such as: • Excellent verbal and written communication skills • Project management and flexibility • Good team working and relationship skills at all levels • Excellent diplomacy in dealing with the media • Good customer service orientation The Ideal Candidate has a keen awareness of Industry Best Practice and technology developments, thorough knowledge of hand coding HTML and CSS, Email Service Provider or Marketing Automation software experience, as well as Content Management System experience. The Company offers an excellent opportunity in a challenging and stimulating environment, taking part in a StartUp business. Work location: Reggio Emilia Area

- Interagire con clienti, visitatori e fornitori - Supportare i team di riferimento nella prenotazione di viaggi e trasferte, - Verificare note spese e proforma fattura, - Gestione anagrafica ordini e richieste clienti, - Fornire supporto ai clienti in caso di claimSpA settore industriale, accessori elettrici e sistemi di aspirazioneOttima opportunità per profili di Office/Customer Support con Inglese e Tedesco- Inglese e Tedesco FLUENTI - Minima pregressa esperienza nel ruolo di gestione clienti e procedure amministrative di base - Ottime capacità relazionali e di lavoro in team - Automunito/a. La sede della società è raggiungibile preferibilmente con mezzo proprioSocietà italiana con sedi estere, leader nel settore della produzione e manutanzione di utensili e macchinari per Automotive ad alto impatto innovativo e tecnologico.Contratto a tempo determinato di 12 mesi, finalizzato all'inserimento a tempo indeterminato. RAL compresa tra € 23.000 e € 28.000 (IV livello CCNL Industria)Salario da 23.000 €/anno a 28.000 €/anno

Attention Italian Speakers! Cross Border Talents is looking for Italian speakers for the area of Customer Support to work in LISBON - PORTUGAL. Our client company is a technological multinational, with an innovative culture and shaped by diversity. The job consists in provinding consumer service assistance to customers, in the different projects, regarding their needs What are we looking for: - Native level Italian (C2); - Good understanding of English (B2); - Person with strong analytical, problem solving and general troubleshooting skills; - Team player and positive thinker; - Passionate about learning and development;. Good communication skills. What our client is offering: - Knowledge of native Italian + English (B1/B2); - Writing Speed: 20 words per minute. - Initial Contract: 12 months (possibility to be renewable) - Refund of the flight ticket after 9 months of contract - Salary with/without accomodation (x14) + performance bonus - Working hours is 8 hours per day/5days per week - Working hours based on client’s needs, by shifts. If this offer seems appealing and you want to know more about it, do not hesitate to apply! We will be waiting for you! ???? Claudia.carvalheira@cbtalents.com

Functieomschrijving Would you like to take the opportunity to work for a European Agency? If you have a good proficiency in English and experience in carrying out literature reviews this could be your chance to work in a multicultural and dynamic environment. We are looking for a Scientific Literature Retrieval Technical Assistant.  Responsabilità Deliver support to projects and processes within the Assessment and Methodological Support unit and other units with a focus on the library services.  Provide support to the information scientist by:    Executing searches in scientific literature databases according to pre-defined search strings or search strings set up together with the information scientist;  Carrying out literature reviews;  Creating reports of the outcome of the searches in the format requested;  Plan and monitor deadlines.  Functie-eisen Excellent knowledge of English (at least B2 level); Bachelor's degree or above in life sciences areas;  1 year of relevant working experience in supporting scientific literature retrieval, collect scientific evidence and drafting scientific reports;  Proficiency in IT tools, standard office software and electronic management of documents and data;  Behavioural competencies: Service minded, working with others, analytical skills, flexibility.  Assignment: initial contract until 30/06 starting from May, with possibility of extensions. Expected duration of assignment 1 year.  Salary: between €1850 and €2350 per month before taxes depending on years of experience. Work modalities: initially working from home (Italy), relocation to Parma required in the future. Please provide an English Europass template Cv

Provides the best service, assisting the store team and clients through the selling ceremony Welcoming, understanding customer’s needs and orienting them into the departments Providing support while trying the products on Serving as a liason between the sales team and the clients Interacting with customers to ensure client satisfaction Packing and providing support during payment Stock & Inventory Management: Support colleagues with product replenishment and stock activities, to ensure store efficiency Visual Management: Ensure that products are ready for sale by following visual guide lines Administrative Activities: Support colleagues with administrative activities, to ensure store efficiency Job Requirements: Excellent Interpersonal and communication skills Strong understanding of Customer Service needs and Customer priorities Strong attention to detail and multi task Your Skills and Experience: Fluent English and Italian language; knowledge of other languages would be a plus. Ability to adapt to frequent change and a high pressure environment. Ability to initiate contact and communication. Motivated by being a team player with a common goal. Excellent Communication and interpersonal Skills with the ability to build and maintain relationships. Problem solving Contratto di lavoro: Tempo pieno, Tempo determinato Stipendio: €1.250,00 /mese

Duty station: Valencia, Spain Application Deadline: 21 May 2020 * THIS IS A LOCAL POSITION FOR WHICH ONLY APPLICANTS WHO ARE SPANISH OR EUROPEAN UNION CITIZENS OR APPLICANTS WHO POSSESS A VALID RESIDENCE AND WORK PERMIT IN SPAIN ARE ELIGIBLE FOR CONSIDERATION * This is a position in UNOPS for supporting projects carried out for the United Nations Secretariat. The incumbent of this position will be a staff member of UNOPS under its full responsibility. Within the Enterprise Application Center (EAC)/ America programme, this post will report to the Information Systems Officer or his designate in the Web Services Development Group in architecting and developing Drupal websites. S/he will assist with customization or development, as well as maintainance of Drupal 7 and Drupal 8 modules and libraries; will assist with the requirements gathering and review; assist with the migration of existing websites from a variety of WCMS platforms to UN standards based Drupal 7 and 8 websites; will assist with incident and problem resolution with Drupal websites. FUNCTIONAL RESPONSIBILITIES Under the overall supervision of UNOPS Senior Programme Manager, the incumbent will directly work under the Information Systems Officer or his designate in New York and will be responsible for the following duties: Assist with the development and the maintenance of full-life cycle implementations of Drupal-based solutions providing support to a focus on maintainability, reliability, scalability, security, and performance. Assist the Manager with the performance of site-building activities, including assistance with creating and modifying views, contexts and blocks to match functionality specified in wireframes and designs. Provide assistance to the theme of responsive websites using Drupal version 7 and 8, and applications as per UN branding, accessibility, and multi-lingual standards. Help the Information Associate with the work related to the evaluation of user requirements, designs, and wireframes during the design and user experience phase. Support the preparation of technical documentation. Perform other duties as may be reasonably required and in line with the incumbent’s scope of services above. Impact of Results This initiative will help support the development of a continuously maintained and enhanced Drupal UN platform with a common core. It will also support the rapid delivery of new low cost features and enrich departmental websites in an Enterprise hosted environment. The initiative will also track UN website standards compliance KPI’s as part of the ICT strategy and the website governance project. Education/Experience/Language requirements Education: Completion of secondary education (High School diploma); University Degree (Bachelor's or Master's) is desirable and may substitute for some of the required number of years of experience. Required: A minimum of five years of experience in providing assistance in the design, development, implementation and maintenance of Drupal websites with a high school degree. A minimum of two years of experience in providing assistance with the development and support of Drupal 8 websites. Experience in assisting with the development of responsive websites using frameworks such as Bootstrap. Proficiency coding in PHP/HTML/CSS/JavaScript and other web development tools. Desirable: Proficiency in using Git for source control management. Experience with Agile project development and product delivery. Experience with REST API integrations Experience with MySQL and MariaDB databases. Ability to use wire-frame and modelling tools like Visio and UML. Knowledge in automated testing, automated deployment processes, and continuous integration. Knowledge of Information Technology Infrastructure Library (ITIL). Knowledge of project management methodologies such as PRINCE2. Language: Fluency in English is required for this post. Knowledge of one or more official UN languages will be considered an asset. Contract type: Staff Contract level: G5 Contract duration: One year initially, renewable subject to satisfactory performance and funding availability'

IT Support Technician La figura che dovrà ricoprire questo ruolo, oltre possedere i seguenti requisiti, dovrà essere in grado di identificare i punti critici o migliorabili dell'infrastruttura aziendale e proporre progetti per migliorarla costantemente: - No prima esperienza Requisiti Tecnici: - Windows Server 2008 - 2012, Hyper-v, DHCP, DNS, Active Directory, Group Policy, Document server, RDP, Backup, VMWare Networking: TCP/IP, Switching, Routing, Firewall, Cisco meraki, Telefonia fissa e mobile: Supporto apparecchi digitali promelit Client: - Supporto e configurazione sistemi operativi da Windows 7 in poi - Configurazione client di posta con account pop3/IMAP - Configurazione supporto caselle pec e fax-mail - Assistenza hardware Saranno considerati requisiti preferenziali: - Ticketing: Fresh Desk - Linux Ubuntu server - owncloud - Esperienza nella gestione fornitori/terze parti - Scripting batch/bash - Conoscenza ITIL - Conoscenza Kanban Contratto di lavoro: Tempo pieno Sede di lavoro: Aversa, via F.lli Cervi, 13 Ci trovi su facebook sulla pagina: BTM ITALIA Chiama il numero 08119169798 Invia il tuo curriculum tramite email

Would you like to take the opportunity to work for a European Agency? If you have a good proficiency in English and a previous experience in social media and communications this could be you chance to work in a multicultural and dynamic environment. We are looking for a social media and communications assistant. The candidate will be in charge of: * Proactively promote the agency's activities and strategic objectives on social media * Monitor, analyse and report on social media, providing intelligence and insights on issues related to social media when required and through proactive horizon scanning * Partner with scientists, experts and colleagues in the Communications & External Relations department to guide best practice communication with social media * Support press officers in managing reputational issues on social media * Co-ordinate and deliver social media training for staff and experts * Support the Unit in dealing with crisis communication Technical Competencies: * Collaborate with partners and stakeholders * Communicate information to different target audiencies * Gather & analyse data and information * Manage communications, projects and social media Behavioural competencies: * Working with others * Analysis and problem solving * Drive for results * Negotiating * Political Savvy and strategic agility Knowledge required: * 2/3 years of relevant working experience * Strategic planning * Communication principles * Public information * Public Relations * Editorial standards * Media law Duration of assignment: temporary, 3 months with possibility of extensions English level requested: C1 Please provide an English Europass template CV

We are looking for a part time Administration Assistant to work 3 days (22.5 hours) a week. The main purpose of the role is to support the office team with daily administrative tasks. This role will be based on the Napoli Responsibilities include: Managing Phone Calls and Correspondence. Ensuring supplier invoices get distributed and authorised. Processing sales orders and ensuring customer invoices are raised. Communicating with customers including chasing late payments. Assisting with shipping, including organising courier collections. Organising building maintenance and repairs. Ad-hoc tasks to help ensure the smooth running of the office and support the R&D and back office teams as required Experience and Skills: Excellent organisation skills. Good communication and interpersonal skills. Experience in office administration. Microsoft office skills.

International company in Lisbon, Portugal is searching a Customer Support specialist. Requirements: - Knowledge of native Italian + English (B1/B2); - Writing Speed: 20 words per minute. - Initial Contract: 12 months (renewable) Responsibilities: - To respond and record consumer enquiries/questions raised through free phone lines for customers. - To maintain accurate data input of consumer enquiries, questions and feedback on the customer services database. - To ensure client complaints are dealt with and logged in line with the company’s complaints escalation policy. - To ensure all support calls and (when applicable) emails are answered and resolved within the agreed SLAs and logged appropriately. - To troubleshoot through the use of open questions, support documents and system training. - To be able to offer recommendations to common problems or frequently asked questions.