Customer system solution manager

Our Client is a Multinational US Company, leader in the production of Power Units and small and medium Diesel Engines for a wide range of Customers, Dealers and B2B in the Automotive, Construction and Agricultural Industry. Advanced Pre and post Sales culture, supported by New Digital Projects, are today allowing improved Services for the Sales Organizations worldwide, Distributors and Dealers, OEM’s and Sales offices, meeting the Customer’s needs and expectation of Service Management. The candidate we are selecting will be in charge of the implementation of the Digital Transformation Project. The position is open for a Customer System Solutions Manager Digital Transformation projects BASIC FUNCTION Responsible for Field Customer Support Systems, He/She: Proposes and coordinates the development and implementation of web based and IT Systems able to provide technical support and documentation to the Service Dealers, Distributors, OEMs and regional Sales offices. Implements Digital Transformation projects deeply changing the way in which the company interacts with its Distribution network and End Users. SPECIFIC RESPONSIBILITIES The Manager, with the support of his/her team, is responsible of developing, planning, budgeting, overseeing all Aftermarket Customer Support Systems for Diesel Engines Globally. More specifically: Defines specification, assures maintenance for and web-based platform systems to make technical documentation available to third party companies associated to the Company Service and Parts Network, to OEM customers and their network when so regulated by OEM Service Contracts. Proposes, defines and coordinates projects for developing: Diagnostic tools and functionalities for Electronically controlled Common Rail Diesel Engines Web based Spare Parts Look up, Parts Ordering system and Warranty System E-commerce and Mobile Apps Web Platforms and other web-based IT systems for Aftermarket Parts & Service IT Systems aimed at supporting OEMs Customer end-of line and on-field using available technology to better meet customer needs. The Candidate we like to meet has a University level of Education, Web based and IT knowledge as well as proven project and team management. Experience in after sales and service is a plus. The ideal candidate is fluent in English, has good attitudes in dealing with colleagues at all levels and Customers worldwide. Problem Solving, independence, attitude to travel managing situations within different cultures is a part of the position. Providing leadership through effective goal setting, support, delegation and communication, He/she Assigns tasks to the team allowing to effectively perform and assuring they deliver high-quality product in alignment with the overall products delivery schedule: Supervises the creation and maintenance of technical documentation to support Spare Parts identification and sales, such as. Assures support, informs, periodically travels and meets colleagues in Spare Parts Sales, Service Network management, Engine Sales globally in all Regions (EMEA, NA, LATAM, CHINA and APAC, INDIA) to train in the use of the tools, to get their feedback and collect information about their needs. Coordinates and develops synergies, encourages the implementation of common systems whenever possible, with the colleagues responsible for the same activities for Kohler gasoline engines and with the other entities and companies of Power Group. Supervises the creation, developing, writing and editing technical documentation to support operation and maintenance of products, such as Use & Maintenance Manuals, Service Manuals for service workshops, training and service tools documentation. Coordinates planning, scheduling, delivering, and communicating the status of related projects and provides periodic reports, keeping management informed of area activities and of any significant concerns or problems. Ensures customer receives required data in a timely manner. Grants support to OEM’s and OEM’s network about the above-mentioned topics. The Company offers: A Permanent Contract directly with the EMEA HQ, Based in Reggio Emilia (Italy) A highly professional environment, advanced technology with focus on Quality and Customer Satisfaction. To apply for this position We invite interested candidates m/f (Legislative Decree 903/77) meeting the requirements of the position Customer System Solutions Manager Rif. 263/19 CSSM to send: updated CV, covering letter. Kindly send you CV and letter of presentation in English or Italian. For first contact with qualified candidates, the initial interviews can be conducted via Skype. You are welcome to contact Susanne Kristiansen, s.kristiansen@kpconsulting.it, Senior Executive Consultant. Responsible for this project, or contact our office directly on 0039 0522 512067. All candidates meeting the described profile will be contacted within two weeks. K&P Consulting Srl, as a permanently associated company in the Register of Employment Agencies Ref. No 39/0002041, invites all candidates (Law 903/77) to read the privacy statement (Article 13 of Legislative Decree 196/2003) on the website www.kpconsulting.it

Location: Padua (Padova) Job ID: 26722 Start date: immediately Type of employment: Full time Length of contract: Permanent Job description With more than 20 years of experience in definition, design, test development and verification of automotive LED Driver, the Infineon Padua design center, composed by more than 100 engineers, will allow you to contribute to Infineon development in the automotiveLED Market. In your new role you will: Manage and develop competencies of the application engineering team (4 engineers, fast growing): Drive the product definition by capturing the 2020 decade technical market requirements.  Monitor the customer technical support and solution promo...

Work on new cloud solutions with IT team and other departments Articulate the benefits of the cloud based architecture to IT team as they move to transform their business Work to balance various aspects of the project, from safety to design Research advanced technology regarding best practices in the field and seek to find cost-effective solutions Responsible for designing systems with company-wide impact Work closely with the IT team to drive projects, design and ensure best practices are applied Improvement/Robustification/Architecture Design of the onboard solutions Development of test protocols and analysis of system results Implementing potential new features Interessante realtà leader nel suo settoreProgetto internazionaleEssential - Degree or bachelor qualified preferably in IT sciences Preferred experience in Retail/GDO Market or in consultancy industry used to work with retail Market Be passionate and proficient in digital cloud Knowledge of applications for the Enterprise Market Experiences in Digital, e-commerce and traditional Market Knowledge of Cloud applications and solutions Ability to think strategically and evaluate options in the short, medium and long term Good technical knowledges Analytical thinking Strategic thinking Communication at all levels Location: Nord MilanoOur client is an important multinational company active in Retail/GDO Market. For an important international project, we are looking for a: Solution Engineer - Temporary Contract Manager Ottima opportunità di carriera.

Ricercamy.com, the new recruiting company founded with the aim to rewrite the standards of the sector in Italy, is seeking a: CUSTOMER SERVICE SPECIALIST Our client, Getinge Italia, a company operating in the medtech sector, has commissioned us to research a figure of CUSTOMER SERVICE SPECIALIST. Job Purpose: the CSS is the Customer reference point being responsible for order management – from incoming order to the invoicing – ensuring satisfaction through timely product delivery. Key Duties and responsibilities: Order management in the ERP system. Sending of purchase orders to vendors (intercompany or third parties) Delivery time monitoring interacting with vendors (by e mail, calls) Monitoring and managing deliveries to the customer. Sales orders invoices creation and support in solving e-invoicing issues. Support to finance department for solving issues linked to purchase orders and sales orders. Support to the Customer Service Manager for the monthly Net Sales forecast. Manage any product return process following the reverse process from customer to the warehouse. Skills: Strong phone contact handling skills and active listening Familiar with CRM systems Customer orientation and ability to adapt/respond to different types of characters Ability to multi-task, prioritize and manage time effectively Adaptability Ability to Work Under Pressure Positive Attitude Languages: Native Italian speaker and fluent in English. Temporary contract is offered. The position is open to both men and women (L. 903/77 e L. 125/91). “Ricercamy Srl is in possession of open-ended ministerial authorization n°39/0000225 granted by the Ministry of Labor and of PS in accordance with D. Lgs. 276/03”

Ricercamy.com, the new recruiting company founded with the aim to rewrite the standards of the sector in Italy, is seeking a: CUSTOMER SERVICE SPECIALIST Our client, Getinge Italia, a company operating in the medtech sector, has commissioned us to research a figure of CUSTOMER SERVICE SPECIALIST. Job Purpose: the CSS is the Customer reference point being responsible for order management – from incoming order to invoicing – ensuring satisfaction through timely product delivery. Key Duties and responsibilities: Order management in the ERP system (SAP) Knowledge of goods handling systems (MB51, MB04, MMBE) Sending of purchase orders to vendors (intercompany or third parties) Delivery time monitoring interacting with vendors (by e mail, calls) Monitoring and managing deliveries to the customer. Sales orders invoices creation and support in solving e-invoicing issues. Support to finance department for solving issues linked to purchase orders and sales orders. Support to the Customer Service Manager for the monthly Net Sales forecast. Manage any product return process following the reverse process from customer to the warehouse. Skills: Excellent knowledge of SAP Good english, written and spoken Strong phone contact handling skills and active listening Familiar with CRM systems Customer orientation and ability to adapt/respond to different types of characters Ability to multi-task, prioritize and manage time effectively Adaptability Ability to Work Under Pressure Positive Attitude Languages: Native Italian speaker and fluent in English. Temporary contract is offered. The position is open to both men and women (L. 903/77 e L. 125/91). “Ricercamy Srl is in possession of open-ended ministerial authorization n°39/0000225 granted by the Ministry of Labor and of PS in accordance with D. Lgs. 276/03”

Ricercamy.com, the new recruiting company founded with the aim to rewrite the standards of the sector in Italy, is seeking a: CUSTOMER SERVICE SPECIALIST Our client, Getinge Italia, a company operating in the medtech sector, has commissioned us to research a figure of CUSTOMER SERVICE SPECIALIST. Job Purpose: the CSS is the Customer reference point being responsible for order management – from incoming order to invoicing – ensuring satisfaction through timely product delivery. Key Duties and responsibilities: Order management in the ERP system (SAP) Knowledge of goods handling systems (MB51, MB04, MMBE) Sending of purchase orders to vendors (intercompany or third parties) Delivery time monitoring interacting with vendors (by e mail, calls) Monitoring and managing deliveries to the customer. Sales orders invoices creation and support in solving e-invoicing issues. Support to finance department for solving issues linked to purchase orders and sales orders. Support to the Customer Service Manager for the monthly Net Sales forecast. Manage any product return process following the reverse process from customer to the warehouse. Skills: Excellent knowledge of SAP Good english, written and spoken Strong phone contact handling skills and active listening Familiar with CRM systems Customer orientation and ability to adapt/respond to different types of characters Ability to multi-task, prioritize and manage time effectively Adaptability Ability to Work Under Pressure Positive Attitude Languages: Native Italian speaker and fluent in English. MEMBERSHIP IN PROTECTED CATEGORIES WILL BE PREFERENTIAL Temporary contract is offered (3 months) The position is open to both men and women (L. 903/77 e L. 125/91). “Ricercamy Srl is in possession of open-ended ministerial authorization n°39/0000225 granted by the Ministry of Labor and of PS in accordance with D. Lgs. 276/03”

Ti piacerebbe entrare in una realt leader di mercato e simbolo del made in Italy non solo in Europa, ma anche in tutto il mondo? Stiamo selezionando un* SYSTEM EXPERT per unazienda nostra cliente, operante in ambito metalmeccanico e produttrice di componentistica meccanica, digitale ed elettronica connesse al mondo degli accessi. Descrizione dellattivit: Allinterno del Service Operations Center ti occuperai di supportare trasversalmente i colleghi delle aree Customer Satisfaction dei vari mercati negli interventi di 2 livello di risoluzione di problematiche tecniche su impianti e dispositivi dei clienti, rispondendo al Manager del Dipartimento. Nei confronti del cliente, rappresenterai la funzione intermedia tra il supporto di 1 livello e la divisione R&D, supportando i colleghi nellindividuazione e diagnosi del problema, attivando internamente il corretto flusso di risoluzione; In qualit di supervisor, ti interfaccerai direttamente con il cliente, laddove previsto, e monitorerai il processo fino alla fase di messa in prova della soluzione. Inoltre, avrai la possibilit di recarti personalmente presso le aziende clienti e consociate. Requisiti richiesti Questa lopportunit che fa per te se: Hai una Laurea o diploma in materie informatiche, elettroniche o equipollenti; Hai da 2 a 5 anni di esperienza pregressa, preferibilmente in ruoli affini quali IT Specialist, DevOps, Help Desk di 2 livello e similari allinterno del mondo dei servizi; Hai una solida conoscenza dellambiente Linux, tecnologie cloud e VM, networking; Ha una conoscenza base di html e Javascript; Hai una buona conoscenza della lingua inglese scritta e parlata. Completano il profilo: Solido approccio analitico; Strutturata visione sistemica; Buone doti relazionali e attitudine al lavoro in team; Forte attitudine alla risoluzione di criticit; Flessibilit e spirito proattivo. Lazienda offre: Training tecnico sui sistemi e affiancamento on the job a figure senior (tempo stimato 3-6 mesi); Crescita verticale allinterno del Service Operations Center oppure orizzontale verso il DevOps team. Tempistiche previste non prima di 2 anni; Assunzione nel CCNL Metalmeccanico; Possibilit di smart working per due giorni alla settimana; Mensa aziendale, piattaforma Welfare. Sede di lavoro: Provincia di Como Referente della selezione: Elena Gasparini L'offerta di lavoro qui pubblicata si rivolge a candidati di entrambi i sessi ai sensi della legge (D.Lgs. 198/2006) PER PARTECIPARE ALLA SELEZIONE CANDIDARSI ALLANNUNCIO: https://spacework.intervieweb.it/jobs/system-expert-rif-64984-479164/it/

Role purpose: The National Account Manager (NAM) will manage the local customer relationship for a portfolio of Enterprise accounts across the group operating companies, affiliates and partners and drive profitable revenue contribution and increased market share from integrated product, IT service and solution offerings.Leads account planning and strategy development for a defined portfolio of Enterprise accounts supporting and aligned to the global account plan (as defined by the Global Account Manager, Regional Account Manager and customer)Drive accelerated revenue growth by identifying potential markets for new and existing products and servicesIdentify and pursue sales opportunities and leads which may come from meetings, clients, other sales force, vendors and others. Maximises internal network to get results for customers and to ensure effective problem resolution and problem management Introduces new innovations and concepts to key decision makers within the customer through relationship and stakeholder management of CEO's and Sales Directors within all key clients. Understands up front through engagement at the right business level the customer's strategic and operational issues. Oversees new products, services and mobile solutions of account. Works in partnership with Customer fulfilment and pre and post sales areas to ensure seamless introduction of new product services and solutions to accounts Key performance indicators: New business contract value Yearly revenue Customer retention National Account Manager - Vendor multinazionale leader nel mercato IT Vendro multinazionale leader nel settore ICTCore competencies, knowledge and experience:Maintain expertise of internal procedures and systems (e.g. SFDC) for resigns and acquisitions and managing the progress of quotes through commercial processes to contract production To have the ability to manage own time to ensure market and product knowledge is up to date Ensure sales and churn targets are achieved every month. Experience in solution sales and relationship management (track record of global accounts/enterprise solution selling) within multi-national companies. Knowledge of ICT development and operations, and a technical sales background preferableExperience of identifying customer requirements and developing creative and innovative customer-centric solutions with an international context. Demonstrated understanding of important financial concepts, the IT&T environments, purchasing practices and industry specific aspects of corporate customers An understanding of corporate governance in complex organisations. Demonstrated success in networking at senior levels amongst industry leaders with strong relationship management skillsAccount management with full P&L responsibility for around 20 accounts with combined worth of €5M International IT vendor company - one of the Top 10 companies in the world.Ottima opportunità di carriera.Salario da 50.000 €/anno a 68.000 €/anno

Our Sales and Marketing teams sell our services to the world's largest global corporate customers. Our expert sales professionals are dedicated to managing the communications of multinational corporations by simplifying corporate systems and helping our customers reduce costs enabling them to be a ready business. There has never been a better time to join as our Global Account Manager and be a part of our success. As a Global Account Managers or GAMs you will be accountable for the overall relationship management for one or more global clients. Our Global Account Managers are focused on driving business outcomes for accounts; aligning operating companies, affiliates and partners in order to drive profitable and long-term revenue contribution, customer satisfaction and increased market share. These successes will result from knowledge and expertise on integrated products, IT services, converged/unified communications / IoT and mobile solution offerings. Our Global Account Managers lead a client-focused virtual team which include National Account Managers in different regions, commercial solution and service functions depending upon the size of the Client and the complexity of their relationship. Key Accountabilities:Ensures delivery of all financial targets including revenue, connections for voice and data, market share and net margin contribution, as well as responsibility for the delivery of the P&L Responsible for developing and implementing a clear strategic Account plan for driving profitable growth in the Account by aligning key stakeholders across Marketing, Lines of Business, Presales etc. Establishes appropriate relationships with customers and leverages those relationships to win new business. Introduces new products and propositions to key decision makers within the customer through relationship and stakeholder management at C level within all key customers. Understands up front through engagement at the right business level the customer's strategic and operational issues. Works with OpCo corporate sales areas and customer Fulfilment and delivery areas to ensure that international and national strategies are aligned, complementary and deliver to customers Responsible for driving multi product penetration increasing revenue from the account. Global Account Manager - IT vendor companyTop 10 worldwide ICT companyYou will be a proven and credible operator at C level and have a track record of delivering successful solutions for multi-national corporations. You will be commercially adept, technically sound and able to deliver results through geographically disparate teams. Essential:Track record of global accounts/ enterprise solution selling within multi-national companies Deep understanding of the customer's business, it's market and industry alongside key decision-makers and influencers in account organisation Manage global customer relationship up to C-Level Ability to translate customer's objectives and strategy into relevant propositions Well-versed with consultative selling approach Robust understanding of account P&L. Top 10 worldwide ICT companyOttima opportunità di carriera.Salario da 70.000 €/anno a 85.000 €/anno

The Channel Manager wins, maintains, and expands relationships with channel partners. The Channel Manager is responsible for achieving channel sales, profitability, and partner recruitment objectives. * Responsible for quality, safety and reliability of Data Center offering through the indirect channel * Bid and tender management, providing technical point to point answers, commercial terms and conditions, preparing all the support documentation * Business development and offers definition together with partners * Solution development together with partners * Data base maintenance & CRM reporting * Continuous training to partners and budget management with partners * Sales proposal definition and Sales channel management of the Italian Indirect market * Sales plan definition and management towards the most effective commercial strategy in the indirect channel with System Integrators and Agents * Contribution to clients through Sales delivery up to date methods and deep knowledge of Data Center Industry * Proactively recruits new qualifying partners. * Establishes productive, professional relationships with key personnel in assigned partner accounts. * Meets assigned targets for profitable sales volume and strategic objectives in assigned partner accounts. * Proactively leads a joint partner planning process that develops mutual performance objectives, * Proactively assesses, clarifies, and validates partner needs on an ongoing basis. * Sells through partner organizations to end users in coordination with partner sales resources. * Leads solution development efforts that best address end-user needs, Sales Channel Manager - DatacenterInternational Dartacenter * Professional background developed in Technology Vendors, Colocation Services and System Integrators * Educational background in technical sciences, information technology * Fluent English * Strong Sales culture into the indirect channel market * Solid planning skills combined with structured approach to manage an indirect network * Previous experience (at least 5 years) in the management of indirect channelsInternational DatacenterOttima opportunità di carriera.Salario da 50.000 €/anno a 70.000 €/anno

Location: Napoli. Job Description: The key challenge of this manager is to bring a very professional commercial service to a great diversity of accounts, agents and distributors, operating in many markets with great diversity of cultural and trade practices, managing essentially all orders and deliveries. The key responsibilities of the International Customer Service Manager are as follows: – Establish a relationship of trust with all agents, distributors and direct accounts; – Monitor and process all accounts into the Microsoft Navision system; – Prepare all sales tools (linelists, pricelists, order forms, etc) for agents and distributors; – Assist in the preparation of sales meetings and trade shows; – Inform agents, distributors and direct accounts about service policies; – Process all orders, confirmations, shipments and deliveries; – Inform all trade partners about product specifics and availability to sell; – Process Sample and POP orders for agents and distributors; – Monitor very carefully all “vendor agreements” received from key accounts; – Handle all claims and returns; – Anticipate problem issues and manage them efficiently (e.g. late deliveries…); – Assist credit department in collecting funds when accounts are past-due; – Organize internal reporting of bookings and sales; – Communicate and work on all matters of interest to other departments. The Candidate: You are familiar with the way an Export Customer Service department works, and you have several years of experience in a similar position. If so, offers you the opportunity to join a dynamic mid-size company and to help creating a position which will be at the cornerstone of its international growth. You will get ample support from the company to achieve your tasks, and your new home will be in the beautiful surroundings of the Bay of Naples, should you originate from another region. Besides your experience in working in a sales / customer service environment: – you have an excellent control of the English language; – it would be appreciated if you also had a good control of the German language; – you are very comfortable with computers in particular with Microsoft packages; – you are familiar with export logistics (shipping, documentation, incoterms, etc); – you are detail-oriented and very analytical; – you are disciplined, reliable and punctual; – you are team-oriented and have great interpersonal skills; – you feel comfortable in an international setting; – you are a good communicator; and, it would be of great help to you and the company: – if you were already familiar with Microsoft Navision software, and – if your prior experience had been in the clothing industry. Candidates who are in possession of the requirements, can submit their curriculum in Word format at: csm@adamiassociati.com

We are looking for an experienced sales leader to manage the growth in Italy. As Italy Sales Manager, you will act as an entrepreneur to acquire many new clients and lead a team to achieve your objectives. Your main responsibilities will be: Identify target accounts and proactively acquire new clients in the Italy (from hunting plan setting & execution to deals closing & new clients on boarding). Exceed sales and revenue targets by effectively managing quarterly sales goals. Accountable for client retention and new profitable revenue growth. Recruit, manage, and develop a highly driven team of sales, customer sucess managers and Marketing Manager. Lead by example: as an individual contributor, by hitting your own sales quota; as a manager by helping your team progress and reach their targets. Develop and maintain a personal network with clients and partners, predominantly at senior executive level. As a member of the sales management team, participate in the implementation of the global strategic sales objectives and contribute in identifying and implementing continual process and practice improvements. Ensure accurate sales reporting, metric analysis, sales recognition, and other ad-hoc sales operations support activitiesSales Manager Italy - Multinazionale settore HRMultinazionale settore HR - Talent5+ years experience in new business acquisition sales, including 2+ years of management roles HR industry experience & personal network in HR Previous experience of selling B2B SaaS solutions is a plus Strong operational leader with demonstrated success in driving growth, getting tangible results, and improving sales KPI Positive and creative, with strong willingness to win despite all challenges, thrives in a fast paced entrepreneurial and competitive environment Familiar with CRM systems (Salesforce.com ideally) Outstanding communication, negotiation, persuasion, and interpersonal skills with a natural ability to build relationships Data-driven, results-oriented, and accurate Italian native speaker, Fluent EnglishOur Partner is an international company who helps HR professionals provide a unique candidate and employee experience while liberating them from low added-value tasks. Their Talent Experience Platform, delivering a chatbot, interview scheduler, AI-driven video interviewing, language assessments and career management solution, allows their customers to optimize and digitalize their hiring, internal mobility and employee career development.Ottima opportunità di carriera.Salario da 50.000 €/anno a 70.000 €/anno

European manufacturer leader of special components for Building, Painting, Automotive industries and DIY business, supplying customers in more than 50 countries worldwide. European markets represent an important part of the total turnover. Following our expansion plan and in order to segment geographical areas we will add a new Area Sales Manager who reporting to the Global Sales Manager will be responsible for operating the assigned markets within the scope to achieves sales targets by providing independent sales coverage of assigned accounts or within assigned territory. Responsibilities: Meet established sales target and goals for assigned territory. Develop new account and build up long-lasting customer relationships Proactively reports all new or unusual pertinent market information, competitive activities, and product performance information to supervisor Applies the business unit's sales policies, practices and procedures. Mapping out opportunities and new business in DIY, Building and Automotive & After market sector Report required field sales activity through company specified CRM system Attending trade shows and other marketing events. Qualifications: Education: Bachelor’s degree level of educations is preferred but non mandatory Previous International sales experience and strong understanding of selling concepts is required Experience in at least one of the following sector DIY, Building, Automotive & Aftermarket or Industrial sector Fluent in English and French is mandatory. Any additional language is a must Skilled and proficient in use of computers to include but not limited to Microsoft Products-Outlook, Word, Excel, PowerPoint-as well as ability to use Customer Relationship Management software programs. Travel willingness: 50% - 75% working time Salary An interesting package will be discussed accordingly to the experience and market knowledge (from 45000). Benefits and target bonus will be discussed as a part of the deal.

For a multinational company operating on the e-commerce system, we are hiring a: SELLER MARKETING MANAGER Primary Job Responsibilities:As part of the central EU Seller Marketing and Communications team and sitting within theItaly office in Milan, the Italian Seller Marketing Manager is responsible for developing and executing marketing and communication campaigns targeted to our Italian small and medium business sellers and in particular to support the top initiatives campaigns supporting the B2C business priorities of the Italian market. Italy will be the priority market in 2019, implying a high level of expectations out of the job delivered in Seller Marketing supporting the Italian business priorities.Reporting into the FRITES Seller Marketing Lead, the job holder will create awareness of new B2C seller-related initiatives, increase adoption of new tools, policies, growth opportunities and selling practices in order to increase the overall quality, effectiveness and the business generated by the business sellers in Italy. She/he effectively conveys the advantages of the Company platform as a partner for business sellers, and helps driving satisfaction of business sellers with the marketplace.The job holder manages the Seller Marketing budget and takes care of the Seller Marketing resource planning. He/she leads communication agencies and is responsible for identifying the best communication channels to influence seller behaviours.The role is based in Milan (Italy) and the candidate is expected to be based there full time under an AWF contract.Job Requirements:- Strategic Thinking and Operational Acumen: Must be able to grasp and deal with the evolvingthe Company marketplace strategies, and transform them into marketing and communication strategies that are consistent and easily executable. Focus must be on how to transform the big business priorities into marketing and communication campaigns that ultimately drive adoption from sellers and their growth.- Leadership, vertical and horizontal: Ability to envision what seller marketing can add to thebusiness to Company leaders and peer groups. Ability to lead and motivate internal and external partners. Ability to execute also in person making the right priority calls and appropriating resources.- Customer focused: Must be capable of understanding customer needs and translate these into actionable insights. The candidate should be comfortable in understanding the role of Company in sellers' business and become a voice for business sellers inside our organization.- Marketing and Communication: Mastery of marketing and communication frameworks,strategies and templates. The candidate should have experience in planning and executingmarketing and communication campaigns to businesses in as many of the following channels as possible - direct mail, onsite marketing, events, mobile marketing, CRM, social and collateral. The candidate will also have the opportunity to lead not only purely Italian campaigns but also some France/Italy/Spain marketing campaigns.- Measurement of campaigns: The candidate should be able to find and use the right tools tocollect business and operational KPIs, track and report them back to the Business and providestrategic recommendations to continuously iterate and improve.- Lifecycle management: Experience in designing and managing lifecycle/CRM campaignsthrough tools such as Salesforce.- Agency management: Experience in briefing and managing marketing communications anddesign agencies is important.- Excellent communication and influencing skills: Native Italian speaker with fluent andexcellent English skills. Must be able to bridge and create networks and be comfortable ininfluencing colleagues and peers within the business.- Ability to handle difficult and uncertain situations: An important part of the role is to takeleadership and manage issues or crisis that affect professional sellers in Italy. The candidate must be able to demonstrate the ability to quickly grab facts and to execute a communications plan to mitigate any issues.- Manage Italian seller communications budget: Be proficient with annual budgeting and day-to-day financial management of the Italian seller marketing budget.- Over 2 to 3 years broad marketing communications experience ideally in a technology, e-commerce or online environment. Experience in small and medium Business to Businesscommunication preferred.- Strong leadership skills and ability to influence at all levels.- Strong team player with the ability to foster collaboration, value others perspectives and gainsupport and buy-in across a wide stakeholder network.- Works well under pressure, professional and resilient, can do attitude.What we offer'- Dynamic European team with exciting personalities, passion for e-commerce, professionalismand a good sense of humor.- A varied and interesting role with high level of personal responsibility- An opportunity to work within a company that has unique cultural values. Clicca sul link sottostante "sito web" per inviarci la tua candidatura.

Smartercom Italia, azienda specializzata in ambito TLC e consulenza ICT, per ampliamento gruppi di lavoro presso propri clienti di Roma, ricerca esperti Project Manager in InformationTechnology. I candidati che stiamo cercando, dovranno essere in possesso di laurea in discipline scientifiche (Ingegneria, Informatica, Matematica oppure cultura equivalente) ed aver operato in realtà complesse e dinamiche. I candidati dovranno avere almeno 5 anni di esperienza in project management in ambito IT su contesti applicativi di Business Support System e di Customer Care. Per lo svolgimento dell’attività, sono richieste le seguenti competenze: • Esperienza di conduzione progetti in ambito IT; • Buona conoscenza di metodologie Agile; • Consolidata esperienza in Project Management (meglio se certificata); • Buona conoscenza della lingua inglese parlata e scritta. Sede di lavoro: Roma Si propone contratto iniziale a tempo determinato, con possibilità di proroghe; il compenso sarà commisurato all'esperienza maturata. I candidati di entrambi i sessi interessati ed in possesso dei requisiti elencati, possono proporre la propria candidatura inviando il proprio CV citando nell'oggetto il riferimento "PMCC-1017-RM”.