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Retail operations director


Elenco delle migliori vendite retail operations director

Italia
Hosco The Gritti Palace, a Luxury Collection Hotel in Venice, part of Marriott International, is currently recruiting for a Sales Account Director, he/she will report to the Director of Sales and she/he will join a team of passionate professionals. This is a great opportunity to work in a place of exceptional art and elegance, where history and culture are met with renewed Venetian style. The Gritti is known for impassioned service, a delectable culinary experience and an intimate wellness haven. The reference point for the worlds elite at international city events such as the Biennale, Carnival and the Venice Film Festival. What we offer - Professional career progression at international level in 9000 Marriott hotels - Learning and development opportunities online, on the job and in class - Discounts on hotel rooms, gift shop items, food and beverage - Experienced management & motivated and engaging colleagues - Charity events, Wellbeing activities and voluntary work in the community of Venice through the TakeCare program - Canteen service Manages and/or provides dedicated account management support to a targeted portfolio of accounts with a focus on the US luxury transient segment. Builds and maintains business relationships with key buyers by applying the principles of strategic account management to achieve account market share goals for the property. Develops strong partnerships with buyers for the purpose of penetrating and growing market share and driving account sales. Leverages Marriotts products and services as a team member within their assigned account portfolio. Responsible for increasing Marriotts preference, loyalty and profitable share within assigned accounts and contribute to overall Sales Team success through the direct sales efforts of revenue generation and value creation. Executes the overall account strategy for assigned accounts to generate and maximize business. CANDIDATE PROFILE Education and Experience ? 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major and 3 years experience in the sales and marketing or related professional area; OR ? 4-year bachelors degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major and 2 years experience in the sales and marketing or related professional area. - Right to work in Italy. - Fluency in Italian, English and preferably French. - Total Account Management experience. - Preferable knowledge of US market. CORE WORK ACTIVITIES The role of the Account Director is to support the Hotels Sales Team vision and mission by executing transactional sales excellence. Sales and Account Management - Develops and implements the overall account strategy for assigned accounts. Execute sales strategy to achieve account goals. - Retains, expands and grows account revenue of assigned accounts through total account penetration, margin management, and implementation of sales and marketing initiatives - Penetrates assigned accounts for group and transient, as well as exploring opportunities for extended stay and catering sales business. - Identifies and aggressively solicits new accounts in coordination with any relevant Sales and Marketing. - Accurately qualifies potential accounts; re-qualify existing accounts. - Articulates the financial benefits of a proposal as it pertains to the customers business objectives. - Collects and analyzes key information about the customers business and/or operation. - Counsels internal stakeholders on optimal negotiating stance. - Demonstrates benefits of total account management and team-based sales. - Demonstrates working knowledge of legal issues within industry. - Develops opportunity sales plan with actionable steps to attain revenue goals. - Identifies key purchase points and decision-makers that influence the "buy" decision. - Maintains account information in Opera Sales and Catering to ensure accurate and up-to-date account reporting. - Qualifies each business opportunity and recommend company products that match both the customer needs as well as the hotels business needs. - Suggests positive alternatives whenever necessary. - Leverages appropriate sales and property Leadership to ensure account saturation pull-through of account strategies and selling solutions at the local property level. - Establishes and maintains accurate and up-to-date customer, account and opportunity data each account in Opera Sales and Catering to ensure accurate reporting. - Manages proactive account, segment or regional sales. - Supports in-market needs of properties in a given regional area. - Supports data gathering, reporting & tracking functions. - Understands traditional industry processes (pricing, RFPs, proposals, etc) Executes and support Marriotts Customer Service Standards and hotels Brand Standards. - Participates in and practices daily service basics of the brand - MHR Genuine Care Basics - Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event. - Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building an Account and loyalty to the company. Revenue Generation - Identifies key purchase points and decision-makers that influence the "buy" decision. - Relates customer needs to product capabilities. - Routinely quantifies the business impact to both the customer and Marriott. - Works with Revenue Management to support account strategy in-market. - Builds and strengthens accounts with existing and new customers, industry organizations and brand network to enable future bookings. Activities include sales calls, entertainment, familiarization ("fam") trips, trade shows, etc. - Pursues initiatives to capitalize on strengths and market opportunities, and to counter competitive threats. - Constantly monitors the competition on the market and anticipates business opportunities Value Creation - Anticipates and quickly seizes opportunities not obvious to others to build customer satisfaction. - Delivers on commitments to customers. - Delivers value-added products and services to create long term customer loyalty. - Focuses on two-way communication to ensure win-win relationship is maintained. - Serves as the accounts "local service guarantee" by promoting outstanding service delivery at every customer touch point, issues are resolved timely and to the customers 100% satisfaction. - Understands the overall market dynamics - competitors strengths and weaknesses, economic trends, supply and demand etc. and how to sell to assigned accounts. - Acts as the customers advocate through understanding account needs and opportunities. Identify emerging business opportunities and risks within assigned accounts and provide feedback to key stakeholders (i.e. property Leadership). - Effectively resolves guest issues that arise in the sales process. Bring issues to the attention of property leadership, as appropriate. - Positions self as "Subject Matter Expert" in terms of customer or account activity, business segment activity or market/region activity. - Uses knowledge of Marriotts operations, its markets and competitors to promote dialogue and enrich customer interactions. Market Integration & Team Participation - Monitors that account sales strategies are communicated, implemented and updated as market conditions fluctuate. - Identifies and cultivate relationships with key colleagues and stakeholders in other parts of the organization. - Participates with account team in market pull-through activity. - Supports in-market needs of properties in a given regional area. Other - Performs other duties as assigned to meet business needs. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. The Luxury Collection Hotels & Resorts, with over 120 properties in more than 35 countries, offers the promise of authentic experiences that evoke lasting, treasured memories. Our more than 100 years of experience, beginning in 1906 under the Italian CIGA brand ? a collection of Europes most celebrated and iconic properties ? serves as a solid foundation as we continuously evolve to exceed the desires of the luxury traveler. From legendary palaces and remote retreats to timeless modern classics, each luxury hotel and resort is a unique and cherished expression of its locale ? a portal to the destinations cultural charms and treasures. If you are someone with an appreciation for evocative storytelling, a keen interest and passion for this destinations heritage, and a desire to deliver genuine, personalized, and anticipatory hospitality, then we invite you on our journey. In joining The Luxury Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. The Gritti Palace, a Luxury Collection Hotel, Venice Settore: Altro Ruolo: Altro
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Italia (Tutte le città)
Per Gruppo industriale con una posizione di mercato di assoluta leadership a livello italiano ed internazionale, che opera in un mercato B2B2C, con approccio strutturato MULTICANALE sia wholesale che retail per il potenziamento della propria struttura ricerca: GLOBAL SALES DIRECTOR – MULTICHANNEL - PADOVA Il candidato assumerà la responsabilità della gestione e sviluppo della funzione commerciale sia esterna che di customer service a livello globale. Andrà a gestite i responsabili commerciali dei differenti BRAND organizzati sia per MERCATI che per CANALI di vendita, risponderà direttamente alla DIREZIONE GENERALE per la definizione e il raggiungimento degli obiettivi prefissati. La figura ideale ha maturato una precedente esperienza in un ambiente a forte RESPIRO INTERNAZIONALE, ha ottime doti di coinvolgimento e leadership, approccio moderno al business e al rapporto con il mercato. Laurea, MBA, ottima conoscenza di almeno una lingua estera oltre all’inglese, costituiranno elemento preferenziale per la valutazione del cv. PRINCIPALI RESPONSABILITA’: Gestione e sviluppo dei responsabili commerciali e relative forze vendita Gestione e sviluppo del dipartimento di customer service Ottima collaborazione con il demand planning e il mktg aziendale Definizione delle strategie di sviluppo e presidio dei nuovi mercati COSA OFFRIAMO: DIRIGENTE – RAL 120/150 K + MBO + BENEFITS Per candidarsi https://candidatimodulogroup.altamiraweb.com/Annunci/Jobs_GLOBAL_SALES_DIRECTOR_MULTICHANNEL_PADOVA_175777790.htm I dati saranno trattati e conservati esclusivamente per finalità di selezioni presenti e future, garantendo i diritti di cui al GDPR 679/2016. Gli interessati/e sono invitati a leggere sul sito l’informativa sulla Privacy GDPR 679/2016. La ricerca è rivolta a persone di entrambi i sessi L.903/77. MODULO Group Autorizzazione Ministero del Lavoro e della Previdenza Sociale ai sensi GDPR 679/2016: PROT. 39/001298/MA004.A003
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Italia (Tutte le città)
The Asset Management Director will:Assist the dedicated Project Management team and the external consultants (master planner, local architects, town planning lawyers, etc.) for the strategic review of the existing masterplan and the implementation of a revised town planning agreement and remediation plan Manage the relationship with the current land owner during the pre-development phase in order to ensure the feasibility of the envisaged business plan and maximize the expected returns for further lots to be potentially developed Finalize the onboarding of the institutional investor, already scouted for the development of the first lot, through the signing of investment agreements, joint venture agreements, advisory mandates, etc. Manage, in coordination with the dedicated Project Management team, the relationship with the asset management company, monitor its team activity in order to ensure the implementation of the business plan Support the dedicated Project Management team in defining the strategical design of each asset to maximize efficiency, attractivity for prospect tenants and target highest revenues and returns Successfully lease up the assets, coordinating third party brokers for offices, retail and hospitality buildings Keeping the ownership of the business plan with the goal to maximize the returns of the business plan coordinating the disposal process Manage the preparation of Teasers (portfolios presentations) to investors Develop the dedicated team through personal development planning and coaching Advise as in further lots development and roll ups with investors Manage relationship with investors and European Top Management Asset Management DirectorImportant global real estate investment firmIn terms of skills this function requires in-depth knowledge of real estate asset management activities, including legislation and licensing of assets. It also entails a having a strong commercial focus and strong expertise in keeping institutional relationship. Above all, this is a management function requiring ability to manage teams and people, keeping them focused and oriented to work by objectives. Must:Have 10+ years experience in the real estate sector, especially in the asset management field Have a Master Degree in Economics or technical degree Achievement & Drive - tenacity and focus as well as flexibility in executing ideas Self-Starter - ability to organise own workload and identify what needs to be done Communication - strong verbal and written skills both in Italian and English, capable of liaising with multiple levels within an organization Excellent relationship management skills - working with the Executive/ Management Team, internal and external stakeholders and clients Team management - ability to manage matrix team structure and get all relevant people involved in generating ideas and decision-making Prioritisation - able to meet deadlines under multiple competing priorities Working Together - Flexibility - engaging with people and gaining their buy in to the changing plans Judgement - consider a range of complex, interrelated variables that underlie superficial problems Creativity - interpret/evaluate information critically, challenging suggestions and assumptions The client will act as a Development Advisor, for the overall strategic design and the review of current town planning and environmental scheme, and as Principle through co-investment in the lots to be developed. Ottima opportunità di carriera.
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Italia
Hosco JOB SUMMARY Milan, a city of rich history, breathtaking architecture, and a world-leading fashion and design scene, sets the perfect stage for your professional growth. At our exceptional properties ? Sheraton Milan Malpensa, Sheraton Milan San Siro, and The Westin Palace, Milan ? youll have the opportunity to showcase your sales expertise and make a meaningful impact, driving our business to new heights. Responsible for proactively soliciting and managing group/catering-related opportunities. Manages group/catering opportunities not handled by the Event Booking Center. Actively up-sells each business opportunity to maximize revenue opportunity. Achieves personal and team related revenue goals. Ensures business is turned over properly and in a timely fashion for proper service delivery. Responsible for driving customer loyalty by delivering service excellence throughout each customer experience. Provide service to our customers in order to grow share of the account on behalf of the company. CANDIDATE PROFILE Education and Experience ? 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; ? 3 years experience in the sales or related CORE WORK ACTIVITIES Understanding Markets & Maximizing Revenue ? Identifies new group/catering business to achieve personal and property revenue goals. ? Understands the overall market - competitors strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them. ? Closes the best opportunities for the property based on market conditions and property needs. ? Monitors same day selling procedures to maximize room revenue and control property occupancy. ? Gains understanding of the propertys primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event. Conducting Daily Sales Activities ? Responds to incoming group/catering opportunities for the property that are outside parameters of the Event Booking Center. ? Uses negotiating skills and creative selling abilities to close on business and negotiate contracts. ? Uses sales resources and administrative/support staff effectively. ? Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence). Providing Exceptional Customer Service ? Supports the companys service and relationship strategy, driving customer loyalty by delivering service excellence throughout each customer experience. ? Services our customers in order to grow share of the account. ? Executes and supports the companys Customer Service Standards and propertys Brand Standards. ? Provides excellent customer service consistent with the daily service basics of the brand. ? Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event. ? Partners with Event Management and/or Operations in providing a customer experience that exceeds the customers expectations. ? Sets a positive example for guest relations. ? Interacts with guests to obtain feedback on product quality and service levels. ? Attends pre- and post-convention meetings to understand group needs, obtain feedback on quality of product (e.g., rooms, meeting facilities and equipment, food and beverage), service levels and overall satisfaction. ? Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event. ? Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to the company. Building Successful Relationships ? Works collaboratively with off-property sales channels (e.g., Event Booking Center, Market Sales, Strategic Accounts) to ensure sales efforts are coordinated, complementary and not duplicative. ? Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include sales calls, entertainment, FAM trips, trade shows, etc. ? Develops relationships within community to strengthen and expand customer base for group/catering sales opportunities. ? Manages and develops relationships with key internal and external stakeholders. ? Provides accurate, complete and effective turnover to Event Management. Additional Responsibilities ? Utilizes intranet for resources and information. ? Conducts site inspections. ? Creates contracts as required. ? Participates in and practices daily service basics of the brand. Marriott International is committed to set science-based emissions reduction targets to reduce our carbon footprint dramatically by 2030, resulting in the development of Marriotts Climate Action Program (CAP), a comprehensive approach to reduce our carbon footprint and enable climate-smart growth and decision making. Our work to reduce Marriotts global carbon, water, and waste footprints, among other sustainability efforts, is the foundation of Serve 360s Sustain Responsible Operations coordinate At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brands unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. Be where you can do your best work,​ begin your purpose, belong to an amazing global​team, and become the best version of you. The Westin Palace Milan Settore: Altro Ruolo: Altro
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Milano (Lombardia)
Sonova Audiological Care Italia srl, azienda operante nel settore elettromedicale degli apparecchi acustici, presente in Italia con il brand AudioNova ed oltre 170 centri acustici in 12 regioni italiane, ricerca: Assistant Store Manager Operations da inserire nel nuovo concept store di Milano. La risorsa risponderà direttamente al Regional Sales Manager di area e avrà il compito di supportarlo per l'organizzazione degli orari lavorativi e nella gestione organizzativa del centro acustico. Si occuperà, inoltre, dell'accoglienza Clienti, del supporto ai Tecnici audioprotesisti per l'organizzazione dell'agenda lavorativa, verificando il corretto bilanciamento delle attività previste. Vogliamo conoscere persone in possesso di: una spiccata abilità relazionale, capacità e predisposizione ad interagire con il pubblico, ottime doti organizzative. E' richiesta esperienza di almeno 3 anni in ambito retail; costituirà requisito preferenziale precedente esperienza maturata come Shop Manager. E’ richiesta la conoscenza della lingua inglese, come requisito indispensabile. Sede di lavoro: Milano L’offerta di lavoro è indirizzata a candidati di entrambe i sessi. Inviare la propria candidatura a mezzo mail a: HR@it.audionova.com Tipo di impiego A tempo pieno
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Cagliari (Sardegna)
The Role: We are currently seeking a Project Manager to join our team based in Paris. This is an exciting opportunity for someone who is looking to become part of a hardworking, forward thinking and growing business. With the opportunity to develop your career. JOB RESPONSIBILITIES Client Management 1. Build and sustain strong relationships with all company’s department. 1. Work as a liaison between the client’s design agencies and other client’s representatives, build a relationship with leading contacts. 2. Establish and maintain a strong client relationship. Act as a point of contact for client personnel assigned to project within your control. 3. Keep abreast of trends in the retail market and how they may affect the client. Be commercially aware and responsive to client needs. 4. Attend client and supplier tours as required. Assist the Account Director with mock-up and bid phases for all technical aspect. 5. Be able to troubleshoot issues and keep the client updated on any corrective action. Project Management 1. Own and be responsible for ensuring that all projects are managed in a professional manner. 2. Work directly with clients to develop and define projects from the beginning through to project end, taking responsibility for their successful delivery. 3. Manage the delivery of projects, producing the required deliverables including budget, time constraints and quality requirements. Manage critical paths according to the clients’ launch schedule and knowledge of the internal production and the construction site 4. Implement and maintain Project Reports focusing on TIME/COST/QUALITY, Provide status report to Company / Client / Suppliers on a weekly basis, either 1:1 or via conference call. 5. Manage design for projects within your control, manage the approval process. 6. Advise and implement service supply appointments including tender selection and documentation etc. 7. Arrange and attend pre-production meetings with suppliers, client and production technician. Ensure any concerns are discussed. 8. Work with on-site site manager to ensure site production Information Management 1. Successfully communicate production issues to/from the company and work effectively with the on-site and production department. 2. Raise any issues whether client, production or team related, to the Account Director. Team Management 1. Be positive and calming influence in the team and ensure that team members maintain a professional attitude. 2. Assist the Director to mentor and train new team members. 3. Build a strong relationship with the extended team. 4. Buddy team members for holiday and sickness. QUALIFICATIONS / REQUIREMENTS Degree educated in an appropriate field of study Have up to 3+ years of experience Experience of Retail and Residential industry sectors are desirable Knowledge and experience of using Microsoft Office suite, AutoCAD and MS Project Ability to work flexibly with strong organisational skills to manage workload Innovative and adaptable to change with a professional and dedicated attitude Possess strong communication skills and can consistently offer an excellent standard of customer care Strong organisational skills along with ability to multi-task Good attention to detail A team player, with an efficient and proactive approach. TRAINING AND BENEFITS We believe in professional and personal growth and support this through training, sponsorships and apprenticeships at all stages of your career, with access to; 1. Cross-sector experience 2. Professional development training 3. Flexible but structured career path 4. Friendly working environment 5. Open communication with Senior Management
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Italia (Tutte le città)
In partnership with the company's CIO and senior management team, you will responsible to enhance Trendy's technology capacity/solution and service on the company's existing strong retail business and brand equity of Trendy and to ensure the planning, development, implementation and transformation of IT infrastructure, enterprise system, IT best support and deliverable that link with business needs and growth.Support the company IT strategy, provide technological guidance within an organisation, be capable to envision & influence business & technology, change to use technology as enabler for advancing quality, effectiveness, convenience & efficiency.Work closely the Chief Digital Officer to establish the best strategy to approach the digital transformation and the omnichannel strategy of the Group.Cross fertilisation will be a key to set a new vision and a cross functional approach with all the divisions and business units of the company.You will identify opportunities and risks for business, including identification of technology trends, opportunities for innovation, and assessment of marketplace obstacles and technical hurdles to the business success.You will establish and supervise the software development process, setting short-term and long-term objectives and assessing progress as defined by the selected software development methodology.Direct development and execution of an enterprise-wide information security plan that protects the confidentiality, integrity, and availability of the company's data and servers.Direct development and execution of an enterprise-wide disaster recovery and business continuity plan. Aligning the IT strategy with the overall business strategy of the organisation, you will manage the day-to-day operations of the information technology department, ensure IT operations, implementation, restructuring, innovation and service link with the needs from the various units of an organisation (such as accounting departments, risk management, HR, design, marketing, digital, retail operation, e-commerce, BUs and so on). Ensure that IT infrastructure and digital assets are working efficiently and effectively as well as technology standards and best practices are maintained across the organisation. You will maintain up-to-date knowledge of technology standards, industry trends, emerging technologies, and software development best practices and share knowledge, mentor, and educate the management, staffs, partners, customers, and stakeholders with regard to the company's technological vision, opportunities, and challenges. Collaborate with the appropriate departments to assess and recommend technologies that support company organisational needs. Ensure company technical problems are resolved in a timely and cost-effective manner. Develop, track, and control the development and deployment annual operating and capital budgets for purchasing, staffing, and operations. Temporary Omnichannel Project Challenging IT Transformation Program University degree or above in the field of engineering, computer science, information technology.A Master/PHD or MBA degree is preferred.A minimum of 10 years related working experience with at least 5 years in IT/ CIO position or a similar managerial role.Deep knowledge and substantial experience of designing/developing IT systems and planning IT implementation, project management in a leading sizeable Multinational companies.Proven leadership ability. Strategic thinking combined with strong capability in execution. A temporary manager with a specific focus on the business, someone able to convey a vision, with strategy and management skills and diplomatic approach. Monitoring in which way the ICT/Digital is impacting the company, in terms of sales, internal mood and brand awareness. Ability to set and manage priorities judiciously. Self-motivated and directed as well as service orientation mind-set. Superior analytical, evaluative, and problem-solving abilities. Excellent interpersonal skills, with the ability to motivate in a team-oriented, collaborative environment. Excellent written and oral communication skills.Fluency in Italian and English is required. Our client is a leading International retail group. Great career opportunity within multinational environment.
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Italia
Hosco Job purpose As a Reservation Officer at our exclusive member club, your role is vital in providing exceptional service to our esteemed members through efficient handling of reservations, enquiries, and requests. Working closely with the reception team, you will ensure seamless communication and uphold the highest standards of hospitality. Main Activities and Responsibilities: ? Respond swiftly to email enquiries (within 20 minutes) and telephone calls (within 3 rings), providing courteous and helpful assistance. ? Make reservations, communicate changes or cancellations to the FOH team, and allocate tables for special requests according to club rules and operations. ? Confirm reservations and log cancellations and no-shows, following up with the Director of Membership as necessary. ? Study member profiles to brief the FOH team and other relevant departments, ensuring personalized service delivery. ? Maintain accurate records of member preferences and requests to enhance future visits, updating contact details as needed. ? Answer general enquiries about club facilities, services, and policies, demonstrating comprehensive knowledge and professionalism. ? Support reception Reception staff and actively promote club products, events, and spaces to drive revenue and enhance member satisfaction. ? Program out-of-hours telephone messages and auto-response emails to ensure timely communication with members. ? Perform general departmental administration tasks to support smooth operations. ? Manage other activities relating to or resulting from what is indicated in the previous points. Key Competencies: Required Education and Experience: ? Minimum of 3 years experience in a similar role within the luxury hospitality industry. ? Fluent written and spoken English. ? Proficiency in database management tools such as SevenRooms. ? Comfortable using Microsoft Excel, Word, and PowerPoint. ? Excellent communication skills, both verbal and written, with a proactive approach to guest service. ? Friendly demeanor with a genuine desire to support colleagues and create positive interactions. ? Willingness to work flexible hours, including evenings, weekends, and during special events. ? Discretion, empathy, and confidentiality in handling sensitive information. ? Knowledge of one or more foreign languages (min. fluent in Italian and English). General Knowledge and Technical Skills: ? Comprehensive understanding of luxury hospitality standards and guest service protocols. ? Familiarity with reservation management systems and Microsoft Office suite. ? Ability to anticipate guest needs and provide personalized service in a fast-paced environment. ? Methodical and meticulous approach to maintaining databases and records. Personal and Interpersonal Skills: ? Exceptional interpersonal skills: Engage effectively with members and guests in a friendly and charming manner. ? Proactive attitude: Anticipate member needs and provide personalized assistance with genuine care and attention to detail. ? Collaborative team player: Work well with colleagues across departments to ensure seamless service. ? Strong problem-solving skills: Handle inquiries and resolve issues promptly and professionally. ? Positive attitude and resilience: Maintain composure and grace under pressure, committed to delivering outstanding service. The Wilde Settore: Altro Ruolo: Altro
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Bari (Puglia)
Per il brand GUTTERIDGE, ricerchiamo una figura di AREA MANAGER per gli stores della Puglia. Il candidato selezionato, riportando direttamente al Retail Manager, sarà la figura di connessione tra l’azienda e la rete vendita della propria zona di competenza. DESCRIZIONE DELLA FIGURA E MANSIONI Nel dettaglio l’Area Manager avrà la responsabilità: del rendimento economico degli store ad esso assegnati;  della cura e tutela dei beni aziendali dei punti vendita assegnati, garantendo il corretto rispetto delle procedure di maintenance e operations. della supervisione delle attività dei punti vendita della zona, diffondendo e controllando il rispetto delle linee guida aziendali in tutti gli ambiti della gestione delle risorse degli store ad esso assegnati, supervisionando l’operato degli stessi, valutandone l’efficacia e le performances, curandone la formazione e incentivandone fattivamente la crescita. di offrire supporto per le strategie di visual merchandising al visual d’area, o dove non presente, agendo in prima persona; di assicurare la corretta applicazione delle procedure di gestione dei negozi. La settimana lavorativa si articolerà su 6 giorni dal lunedì alla domenica. REQUISITI RICHIESTI Il candidato ideale ha maturato precedente esperienza in un ruolo analogo allinterno di aziende strutturate del fashion retail, preferibilmente dedicate alla vendita assistita di prodotto maschile casual/classico. Ha ottima conoscenza delle logiche di operatività del negozio e di gestione e formazione di team. Completano il profilo competenze organizzative e capacità nel lavorare per obiettivi e un forte spirito commerciale. Per la posizione in oggetto è previsto inquadramento contrattuale al I LIVELLO del CCNL COMMERCIO.
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Roma (Lazio)
Capri srl, proprietaria dei Brand Alcott e Gutteridge, conta 200 store in 6 Paesi del Mondo, 1300 dipendenti ed un fatturato di 250 milioni di euro. In linea con la costante crescita aziendale ricerchiamo nuovi professionisti per la nostra squadra! Per il brand GUTTERIDGE, ricerchiamo una figura di AREA MANAGER per gli stores del LAZIO. Il candidato selezionato, riportando direttamente al Retail Manager, sarà la figura di connessione tra l’azienda e la rete vendita della propria zona di competenza. Nel dettaglio l’Area Manager avrà la responsabilità: - del rendimento economico degli store ad esso assegnati; - della cura e tutela dei beni aziendali dei punti vendita assegnati, garantendo il corretto rispetto delle procedure di maintenance e operations; - della supervisione delle attività dei punti vendita della zona, diffondendo e controllando il rispetto delle linee guida aziendali in tutti gli ambiti; -della gestione delle risorse degli store ad esso assegnati, supervisionando l’operato degli stessi, valutandone l’efficacia e le performances, curandone la formazione e incentivandone fattivamente la crescita; -di offrire supporto per le strategie di visual merchandising al visual d’area, o dove non presente, agendo in prima persona; - di assicurare la corretta applicazione delle procedure di gestione dei negozi. La settimana lavorativa si articolerà su 6 giorni dal lunedì alla domenica. Il candidato ideale è in possesso dei seguenti requisiti: precedente esperienza in un ruolo analogo allinterno di aziende strutturate del fashion retail, preferibilmente dedicate alla vendita assistita di prodotto maschile casual/classico; ha ottima conoscenza delle logiche di operatività del negozio e di gestione e formazione di team; Completano il profilo competenze organizzative e capacità nel lavorare per obiettivi e un forte spirito commerciale. Per la posizione in oggetto è previsto inquadramento contrattuale al I LIVELLO del CCNL COMMERCIO.
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Italia
B. Recruit - Recruitment & Selection B.Recruit is recruiting an Operations Technician, for a prestigious Global Company, specialized in Retail & Property Management, in Biella, Italy. The role involves supporting the Operations Manager in the management and supervision of the following activities: - Maintenance; - Security & Concierge; - Cleaning; - Reporting & Control; - Procurement and Financial Control; - Investment and Budget Planning Application requirements: - Bachelor´s degree and experience aligned with the role; - Ability to work effectively in a team environment, with team management experience; - Excellent communication and interpersonal skills; - Results orientation and resilience; - Proficient in MS Office and fluency in English. If you're interested please submit your application. Il presente annuncio è rivolto ad entrambi i sessi, ai sensi delle leggi 903/77 e 125/91 e a persone di tutte le età e tutte le nazionalità, ai sensi dei decreti legislativi 215/03 e 216/03. Settore: Ingegneria Ruolo: Ingegneria/Progettazione Percentuale di occupazione: Full-time Gestisce altre persone: Sì Tipo di occupazione: Contratto a tempo indeterminato Inquadramento: Impiegato Livello di istruzione: Laurea Triennale - Bachelor´s degree and experience aligned with the role; - Ability to work effectively in a team environment, with team management experience; - Excellent communication and interpersonal skills; - Results orientation and resilience; - Proficient in MS Office and fluency in English.
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Il candidato ideale, riportanto al FP&A director e funzionalmente al Responsabile del sito produttivo, si occuperà delle seguenti mansioni:delivery di financial reporting e business analysisanalisi dei costi della produzionesupporto alle operations nelle analisi di businesspreparazione di forecast periodicigestione dell'attività di budgeting con relativa analisi degli scostamenti e definizione del piano previsionale di costi e ricavi Industrial Controller con SAPGruppo multinazionale - Milano SudIl candidato ideale ha maturato 5/10 anni in contesti multinazionali produttivi con analoga mansione. E' richiesto inglese fluente e provenienza dal settore farmaceuticoAzienda appartenente a un gruppo multinazionale con HQ americanoOttima opportunità di carriera.Salario da 65.000 €/anno a 75.000 €/anno
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Per potenziamento del proprio team e per attività di consulenza specialistica, AC&D Technologies ricerca di un Sistemista senior per attività di operation su infrastruttura cloud: erogazione di supporto tecnico di secondo livello nell’ambito del gruppo di Telco over Cloud. Richieste eventuali attività notturne e servizio di reperibilità. Skills tecnici VmWare: vSphere 6.5 / 6.7 - vCloud Director - vRealize Log Insight - vRealize Operations Manager - Vmware Tanzu e Openshfit Hardware: Switch Layer 2 e 3 HPE - Switch SAN Brocade - Storage HPE 3PAR - Compute Enclosure HPE, HPE Synergy - Blade server HPE, Server rack mount HPE Protocols: IRF, SFP, BGP, IGMP, STP, OSPF, Link Aggregation, ACL, SFP, FC, IGMP, PortChannel, FC zoning SW: HPE iMC - HPE OneView - HPE StoreServ SSMC - Dell OpenManage - Dell CMC – SolarWinds Sede: Roma Gli interessati, in possesso delle caratteristiche richieste, possono inviare il proprio cv in formato.doc/.docx con l’autorizzazione al trattamento dei dati personali ai sensi della Legge 196/03.
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VmWare, vSphere 6.5 / 6.7 Per potenziamento del proprio team e per attività di consulenza specialistica, AC&D Technologies ricerca di un Sistemista senior per attività di operation su infrastruttura cloud: erogazione di supporto tecnico di secondo livello nell’ambito del gruppo di Telco over Cloud. Richieste eventuali attività notturne e servizio di reperibilità. Skills tecnici VmWare: vSphere 6.5 / 6.7 - vCloud Director - vRealize Log Insight - vRealize Operations Manager - Vmware Tanzu e Openshfit Hardware: Switch Layer 2 e 3 HPE - Switch SAN Brocade - Storage HPE 3PAR - Compute Enclosure HPE, HPE Synergy - Blade server HPE, Server rack mount HPE Protocols: IRF, SFP, BGP, IGMP, STP, OSPF, Link Aggregation, ACL, SFP, FC, IGMP, PortChannel, FC zoning SW: HPE iMC - HPE OneView - HPE StoreServ SSMC - Dell OpenManage - Dell CMC – SolarWinds Gli interessati, in possesso delle caratteristiche richieste, possono inviare il proprio cv in formato. Doc/.docx con l’autorizzazione al trattamento dei dati personali ai sensi della Legge 196/03. Inserzionista: Ac&d Technologies
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Hosco Job title: Restaurant Supervisor Reports directly to: Food & Beverage Manager Direct Reports: Overall Job Purpose The Restaurant Supervisor daily restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. The position ensures the food and beverage/culinary operation meets the brands target customer needs and satisfaction, ensures employee satisfaction. Areas of responsibility include Restaurants,Room Service and banqueting Determines training needed to accomplish goals, then implements plan. Competencies ? Great Organizational skills ? Passion, Love for Cooking ? Attention to detail ? Customer service-oriented ? Problem solver ? Positive approach Qualifications, Skills & Experience ? Fluent in both English and Italian ? Strong understanding of culinary, food and beverage ? Internationally experienced ? Affinity with a more refined lifestyle Candidate profile Education and Experience Minimum 2-years experience in similar role in comparable property with sizeable rooms and meeting spaces. Preferred: ? Has demonstrated the ability to always work on behalf of Guests ? Has demonstrated the ability to work with other Team Members ? Successful track record of working in a collaborative/matrixed environment Principal Accountabilities ? Processes food and beverage invoices. ? Checks daily purchase to various kitchen, bar and store. ? Checks invoices for acknowledgement of receipt of goods. ? Checks arithmetic accuracy. ? Checks unit cost to ensure that they are charged as per contract price. ? Processes store requisition. ? Checks all store requisitions have been properly approved by authorised person. ? Checks on outlets requisition and keeping stock above par. ? Calculates potential food and beverage cost of various outlets and overall cost of sales so that immediate action on cost control can be taken. ? Controls menu costing and pricing ? Keys in computer on daily receiving function. ? Helps to check and match invoices or delivery order with purchase order or purchase requisition. ? Spot checks on receiving of goods to ensure that they are in accordance with the specification set by Management ? Controls inventory of Store items. ? Random checks of store level as to control losses, spoilage, damage and obsolescence. Carries out monthly stock take of store ? Reports discrepancies to Director of Finance. ? Controls inventory in food and beverage outlets. ? Random checks of par stock level. ? Spot checks on portion and wastages. ? Prepares and report the interim weekly and the monthly F&B Costs ? Controls and re-costs House Charge ? Posts on a monthly into the General Journal all F&B Adjustments ? Process and post all Goods Received without invoice accrual ? Schedule periodic spot checks of bars and kitchen areas to check on the proper usage and storing of raw materials ? Demonstrate Awareness of HACCP policies and procedures and ensure all procedures are conducted safely and within HACCP guidelines and ensure direct reports do the same. ? Prepares Monthly and Annual VAT declarations ? Prepares VAT monthly payments ? Processes self billing invoices ? Prepares the self-consumption VAT computation ? Maintain updated and files all VAT registers (Sales, Purchase, Self Billing and Intrastat) on a monthly basis ? Implement and maintain all fiscal reports required by existing fiscal laws and new laws (any type) ? Maintain controls on City Tax and prepare the quarterly payments to the municipal bank ? Resolve small issue on tax claims with tax office ? Assist appointed consultant in resolving tax claims ? Liaise with SIAE for monthly and extraordinary payments CARDO ROMA, AUTOGRAPH COLLECTION Settore: Altro Ruolo: Altro
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