Technical support

L'Agenzia per il Lavoro JUST ON BUSINESS cerca un Junior Technical Support Specialist che, dopo un periodo iniziale di affiancamento con i referenti IT dell'azienda, dovrà essere autonomo nel fornire supporto e assistenza tecnica sulle questioni relative ad interventi di primo livello per i software, l'hardware e le piattaforme aziendali. In dettaglio il candidato dovrà gestire su base giornaliera: - Installazione e manutenzione di componenti (Hardware e Software) - Configurazione ed installazione di strumenti aziendali in ambiente prevalentemente Microsoft - Compiti di logistica su necessità dei vari dipartimenti aziendali - Dispositivi e reti locali - Gestione dei tasks col pacchetto Office e GSuite - Installazione e gestione ordinaria Microsoft Windows - Supporto all'utilizzo dei servizi Internet e Posta Elettronica. Sono richiesti: - Diploma indirizzo tecnico industriale elettrotecnica/elettronica/informatica - Ottima conoscenza dell'ambiente Microsoft a livello client - Ottima conoscenza dei principali browsers web - Ottima conoscenza del pacchetto Office - Conoscenza dei sistemi operativi mobili Android e iOS - Buone capacità relazionali e doti comunicative - Esperienza, anche breve, nell'assistenza HW/SW, help desk - Ottime capacità di problem solving. Per il supporto del team IT, costituiranno requisiti preferenziali in fase di colloquio: - Sapere gestire portali in WordPress (installazione di estensioni, personalizzazione degli elementi grafici e testuali) - La conoscenza dei software della Adobe Suite, in modo particolare Photoshop, Illustrator, Dreamweaver. - Conoscenze anche di base di linguaggi per la gestione del front-end, come HTML5 e Java Script. - Ogni conoscenza aggiuntiva in merito allo sviluppo software. CCNL applicato: Commercio Disponibilità lavorativa: part time (full time su future esigenze aziendali) Luogo di lavoro: Napoli, zona Vomero

A leading company in Automotive / Motorsport field, with HQ in Emilia Romagna, Italy, is currently searching for a SENIOR CATIA V5 EXPERT: TECHNICAL SUPPORT AND TRAINING You will be the person in charge of the development of new design methodology within the Chassis Design Office, providing support and guidance to designers of mechanical, hydraulic and cooling systems. Your duties will be the following: - Maintenance of and development of new CATIA V5 specific Visual Basic macros (catvba and catscript) - Writing CAD/PDM methodology documentation and training material - Introducing new solutions and changes on the CAD system We expect you to have the following skills: - Degree in Mechanical Engineering or similar - A broad and intensive experience on Catia V5 or V6, with a focus on the following workbenches: Sketcher, Part Design, Generative Shape Design, Kinematics - At least 5 years previous experience of training CATIA designers and of providing CATIA support - At least 3 years’ experience of developing CATIA macros using Visual Basic (catscript, catvba) A previous experience as Catia V5 Designer in Motorsport, Automotive, Aerospace field will be also appreciated, along with the knowledge of Design For Manufacture methodologies and a PDM/PLM experience. Ability to work with various roles (from student level to production staff and then senior management), an helpful attitude, a flexible approach to work under strict deadlines and a good understanding of a fast moving engineering environment, are all essential requirements. Place of work: Modena, Emilia Romagna (Italy) If you think you are the right person, please send your resume to recruiting.tech@it.experis.com @it.experis.com writing the title of the job position in the object.

A leading company in Automotive / Motorsport field, with HQ in Emilia Romagna, Italy, is currently searching for a SENIOR CATIA V5 EXPERT: TECHNICAL SUPPORT AND TRAINING You will be the person in charge of the development of new design methodology within the Chassis Design Office, providing support and guidance to designers of mechanical, hydraulic and cooling systems. Your duties will be the following: - Maintenance of and development of new CATIA V5 specific Visual Basic macros (catvba and catscript) - Writing CAD/PDM methodology documentation and training material - Introducing new solutions and changes on the CAD system We expect you to have the following skills: - Degree in Mechanical Engineering or similar - A broad and intensive experience on Catia V5 or V6, with a focus on the following workbenches: Sketcher, Part Design, Generative Shape Design, Kinematics - At least 5 years previous experience of training CATIA designers and of providing CATIA support - At least 3 years’ experience of developing CATIA macros using Visual Basic (catscript, catvba) A previous experience as Catia V5 Designer in Motorsport, Automotive, Aerospace field will be also appreciated, along with the knowledge of Design For Manufacture methodologies and a PDM/PLM experience. Ability to work with various roles (from student level to production staff and then senior management), an helpful attitude, a flexible approach to work under strict deadlines and a good understanding of a fast moving engineering environment, are all essential requirements. Place of work: Modena, Emilia Romagna (Italy) If you think you are the right person, please send your resume to selezione.motorsport@it.experis.com writing the title of the job position in the object.

JUNIOR CUSTOMER TECHNICAL SUPPORT Vision: La nostra società cliente fa parte di un gruppo multinazionale e fornisce soluzioni software per il mondo retail moda. Lattenzione al cliente e lalta qualità dei servizi forniti, garantiti da una realtà a misura duomo, unite allappartenenza ad un grande gruppo ne fanno una società altamente competitiva e con grande solidità. Luogo di lavoro: Mestre (Ve) Mission: Il candidato entrerà a far parte del team service e supporterà i project manager nella gestione richieste dei clienti per la risoluzione di problematiche tecniche inerenti lerogazione dei servizi offerti. Job Description: Più in dettaglio la figura inserita si occuperà di: Curare il rapporto con i clienti e Help Desk IT; Interfacciarsi con i programmatori e i Project Manager; Supportare il team di sviluppo; Requisiti Minimi: Neodiplomato, o esperienza anche minima, in ambito informatico; Conoscenza dei sistemi informatici; Buone capacità di problem solving; Ottime doti relazionali; Passione e curiosità per il settore. Requisiti Preferenziali: Conoscenze di programmazione: VISUAL BASIC 6,. NET, C SHARP. Inquadramento: Il pacchetto retributivo sarà commisurato alla effettiva esperienza e comunque in grado di soddisfare anche le candidature più qualificate. L'inquadramento verrà concordato con il candidato in fase di colloquio con lazienda. I candidati interessati, in possesso dei requisiti richiesti possono inviare il proprio curriculum vitae a service@adamiassociati.com

La società nostra cliente è un’importante multinazionale del settore dei servizi, con ruolo di leader nel suo ramo di business; ci ha incaricato di ricercare un: NEOLAUREATO - STAGE - IT – ICT TECHNICAL SUPPORT (468/ITS/18) Lo/la stagista, all’interno della struttura ICT, si occuperà di attività di supporto, sia lato client che lato service, di analisi e soluzioni su piattaforme aziendali basate su SQL Server, risolvendone le problematiche ed effettuando test funzionali sui sistemi. In particolare: Gestirà ticket di primo livello – help desk Si occuperà di analisi, estrazioni e manipolazione dati Supporterà le funzioni operative e di staff da punto di vista IT nella risoluzione dei problemi, Eseguirà casi test e controllo qualità sui vari applicativi Requisiti richiesti: Laurea preferibilmente in Informatica, Ingegneria, scienze matematiche o equipollenti, Buona conoscenza del pacchetto Office e in particolare Excel e Access, Gradita la conoscenza di MS SQL Server. Completano il profilo buone doti di Problem Solving, Organizzazione e attitudine al lavoro in team con un approccio proattivo. Sede di lavoro: Milano zona Mecenate Offriamo: contratto di stage di 6 mesi con rimborso spese pari a 500 euro + ticket.

Virtual Technical Support, Operations Manager All times are in Pacific Daylight Time. Job ID  667537 Location  IT-CA-Cagliari Posted Date  5/18/2018 Company  Amazon Italia Customer Services Srl Position Category  Customer Service Recruiting Team .. Job Description Amazon.com, Inc. (NASDAQ:AMZN), a Fortune 500 company based in Seattle, opened on the World Wide Web in July 1995 and today offers Earth's Biggest Selection. Amazon.com, Inc. seeks to be Earth's most customer-centric company, where customers can find and discover anything they might want to buy online, and endeavors to offer its customers...

CHI SIAMO Dal 1995 TWT, azienda Italiana, è leader nel mondo dei servizi TLC e ICT. Specializzata nel settore B2B, dove è diventata sinonimo di digital trasformation, TWT segue le aziende step by step, dalla fase progettuale fino all’assistenza post vendita, per ottimizzare i processi produttivi e semplificare il lavoro delle persone che ne fanno parte. Siamo veloci, smart, accessibili, in grado di offrire soluzioni sartoriali integrate e ottimizzate per la completa digitalizzazione delle aziende che potranno contare su un Customer Care interno e dedicato per una risposta sempre immediata. La nostra connessione parte da te per diventare parte di te Entra a far parte della nostra squadra di persone appassionate del proprio lavoro per costruire insieme le connessioni del futuro. In TWT coltiviamo e valorizziamo il talento di tutti in un ambiente innovativo e dinamico nel quale potrai far crescere le tue competenze. Le persone sono il cuore di tutto quello che facciamo, crediamo nel lavoro di squadra e nelle potenzialità di ogni componente del team. Non smettiamo mai di migliorarci, ci poniamo obiettivi ambiziosi e accettiamo ogni giorno nuove sfide da affrontare e vincere insieme. CHI STIAMO CERCANDO: Il candidato entrerà a far parte del team Assurance e supporterà gli specialisti d’area, nella gestione richieste dei clienti business, Reseller e Wholesale per la risoluzione di problematiche tecniche inerenti l'erogazione dei servizi offerti. COSA CI ASPETTIAMO DA TE: -Gradita ma non indispensabile pregressa esperienza in strutture di Customer Support di aziende TLC; -Passione per il mondo delle telecomunicazioni, intraprendenza e voglia d’imparare. -Diploma o Laurea (preferibilmente ad indirizzo delle TLC o informatica) COSA OFFRIAMO: STAGE di 6 mesi con rimborso spese

A career at our company is an ongoing journey of discovery: our around 56,000 people are shaping how the world lives, works and plays through next generation advancements in healthcare, life science and performance materials. For more than 350 years and across the world we have passionately pursued our curiosity to find novel and vibrant ways of enhancing the lives of others. Your role: Don’t miss this opportunity to join a leader in the LifeScience business, benefit from our training program and broad career possibilities. Technical support represents a key feature of the Merck offering to our customers. As a Technical Service Scientist in Life Science within our multidisciplinary Team, you will help unpuzzling scientific challenges and answer highly technical product and application questions for our products. You will support our customers and sales on technical inquiries, protocol optimization and complaints on our product range for research and industry labs. As a contribution to our growing business you will qualify leads and cross-selling opportunities from incoming customers' calls and/or promotional activities. Who you are: - Master's Degree Chemistry or Biology with a proven laboratory experience or PhD - Fluent in Italian and Spanish plus a good level of English are mandatory. - Customer oriented with high listening and communication skills as well as strong ability to identify customer needs. - Enthusiastic to build-up expertise in new technologies. - Creative, solutions oriented and good at doing product analysis and technical comparison for optimal customer experience. - Enjoys working with other people within an international Team and in a dynamic environment What we offer: With us, there are always opportunities to break new ground. We empower you to fulfil your ambitions, and our diverse businesses offer various career moves to seek new horizons. We trust you with responsibility early on and support you to draw your own career map that is responsive to your aspirations and priorities in life. Join us and bring your curiosity to life! https://www.merckgroup.com/en/careers/jobs/204044.html

Job number416151 Date postedApr 18, 2018 Travel0-25 % Job categoryServices Role typeIndividual Contributor Employment typeFull-Time The successful candidate will work within a team (local and EMEA wide) of support engineers focused on resolving our End Customer’s technical & product issues. This requires scoping and troubleshooting complex issues, managing the customer’s expectations and collaborating with others to meet those expectations in the shortest possible time. This position requires the ability to provide technical support on Azure Networking. Responsibilities Communicate with customers, CSS engineers and appropriate subsidiary staff...

Responsible for the installation, service and maintenance of GPI machinery in constumer facilities. The incumbent is a key member of the Technical Service team and oartners with our converting and sales teams to meet the needs of the customers. Key Responsibilities: Conducts top-level troubleshooting, diagnosis and repair of electrical, mechanical and controls related problems on machines installed at customer locations, including overhauls and field upgrades as necessaryParticipates in the development, processing and follow up of specifications during machinery tests, debugging and start up, as well as, during the development and field testing of new carton designsDevelops and maintains productive working relationships with customers and acts professionally and proactively to resolve equipment, cartons or service-related issuesAs the technical expert, partners with sales and converting manufacturing individuals and teams to resolve customer issues, as well as, support new business opportunities and product development projectsApplies continuous improvement concepts and techniques to increase equipment productivity. Participates in process improvement and cost reduction initiatives.Effectively utilizes IT systems (in-house and standard applications)Maintains skill base necessary and consistent with machinery and carton technologyProvides instruction and training to customers' staff on safety, operations, machinery maintenance and proper carton handling proceduresPrepares service reports, modified schematics, standard operating procedures and carton specification updates to support field initiatives and changesReports on progress of projects / assignments to all internal and external stakeholdersConducts audits, evaluations and assessment of machine systems / performance resultsLiaises with other companies / OEM's working on common projects This is a summary of the key responsibilities of this position. The Company reserves the right to require the role-holder to undertake such additional tasks or duties as may be within their capabilities and abide by all reasonable rules and instruction given by the Company. Qualifications and Experience Important Graphic Packaging Holding Company Good career opportunityMain Skills:Higher level of English reading, writing and speaking skills4 or more years of related experience and/or formal training in equipment maintenance, repair and troubleshooting. Knowledge of packaging or similar equipment is advantageousTechnical training with graduation or education of industrial or mechanical engineeringDemonstrated ability to ready electrical, mechanical engineering PLC and operator interface knowledgeWorking knowledge of continuous improvement methods, i.e. Six Sigma methodologyMust be prepared to travel if required on short notice. Working hours are flexible to meet Customer demands. Some shift / out of hours working will be required as necessary.Full clean driving license Key CompetenciesEffective communicator, both orally and written, with internal and external customersSuccessfully identifies root causes and resolves problems and issuesDevelops positive customer relationships through customer-focused mindset, build trustIs a team player, works well with others inside and outside the organizationIs a self-starter, has initiative, can effectively work independently with minimal direct supervisionEffectively manages time, plans, projects and related tasksFlexible approach to ensure timely and professional service to support customer and the internal manufacturing processContinuously meet targets and objectives, accountable for results Important Graphic Packaging Holding Company.Ottima opportunità di carriera.

La persona prescelta, TECHNICAL SALES SUPPORT, rispondendo al Direttore Generale si occuperà di: sviluppare nuovi contatti con clienti potenziali e/o già acquisiti; negoziare e sviluppare offerte commerciali; collaborare con i team interni (produzione, marketing, acquisti etc); gestione delle richieste dei clienti.Multinazionale sita in provincia di CremonaOttimo conoscenza dell'IngleseLa persona individuata, TECHNICAL SALES SUPPORT, ha una esperienza nel ruolo di almeno 1 anno in contesti industriali meccanici. Ha una ottima conoscenza della lingua inglese. Residenza e/o domicilio in zona Cremona.Il nostro cliente è una realtà multinazionale che opera nel mondo Industry.Tempo indeterminato.Salario da 25.000 €/anno a 30.000 €/anno

Cross Border Talents is a a specialist recruitment consultancy with a global network of recruitment partners across Europe. We provide permanent recruitment solutions to companies in the IT, Engineering and BPO sectors. We are currently looking to insert Italian speakers in a technical support project for a prestigious company in Athens, Greece. Reasons to join this project • Start an international career; • Work in a multicultural environment and be in touch with another culture; • Plus, Athens is a beautiful city and a great place to work at! Requirements • Native level Italian; • Good understanding of English (B2); • Ability to work in a team environment; • Ability to build trust with the customers; • Patient and empathetic. Our Offer • Competitive salary and benefits package; • Training, support and internal career progression plan; • 1 year employment contract with our client (renewable); • Reimbursement of tickets and accommodation provided by the company. We look forward to hearing from you!

On behalf of our client we are seeking the services of an experienced Java Technical Leader who will lead the development and deployment of a set of our application related to a portfolio of our products. As Java Technical Leader, you will take the lead of a development team which is in charge of developing, testing and deploying a set of application related to a portfolio of our products. The team is composed of 16 developers working on 3 Agile Scrum streams. You will participate with the Product Owner and the Scrum Master to the development roadmap of these application and will lead the team in an Agile mindset to execute this roadmap. you will be responsible for: Provide support (non-functional requirements, architecture, capacity) to Product Owner to elaborate product roadmap Lead the Development team regarding architectural and technical choices Align the technical dependencies of the 3 Scrum streams Owns the Technical and technological stack for its product Programming languages, frameworks, data storages, libraries, monitoring solutions…) Software development and deployment automation (CI/CD frameworks – Git, Jenkins, Ansible…) Technical documentation Owns the Software development methodology Align effort with velocity Drive the definition and estimation of the tasks Drive the scope of an iteration (allow for CRs, manage Bugs, manage impediment…) Challenge and improve the operation of the team, improving their performance and capabilities. Be the Application Owner of applications developed by his team Ensure cost effective and qualitative Architecture and solution Ensure maintenance with his team of its application Manage Capacity of his development teams People management Your skills: You have a proven experience of at least 5 years as a SW Technical Leader. This experience covers a.o. following technical skills: 5+ years experience of software development and support of complex J2EE applications Experience in managing a SW development team (international experience is a plus) Previous practical experience with JIRA, Git, Jenkins, SonarQube, Nexus/Artifactory Previous practical experience with Ansible, Docker, Linux, Spring Boot, ReactJS is an advantage Proven experience in an Agile Scrum framework Good knowledge of Agile (SCRUM) processes and methodology Strong analytical and communicative skills Strong people management skills Experience in working with distributed teams. Your Profile: Good problem solving skills and analytical mind-set You’re fast and eager learner English (very good in reading, writing, speaking) is a must Computer Sciences, IT, or comparable. Length: 3-6 months + possible extensions. Location: Home working whilst offices is closed due to the pandemic then onsite in Brussels and will require frequent travel to Ukraine. Best regards, D&T S.r.l.

QuEST Global Engineering, leader nel settore dei servizi di ingegneria, per il rafforzamento della propria Divisione Aerospace & Defence seleziona un profilo di IT SUPPORT ENGINEER TO TECHNICAL PUBLICATIONS – AEROSPACE DOMAIN Sede di lavoro: area Milano-Varese La risorsa selezionata, all’interno di un team di Product Support Engineering, sarà coinvolta in attività supporto a testing, sviluppo ed implementazione di tecnologie IT (sia lato DB sia lato APP / SW) applicate a piattaforme di Interactive Electronic Technical Publication (IETP), in conformità con quanto previsto da standard e regolamenti di settore (S1000D, S2000M, S3000L, MIL-1388 etc). Il/La candidato/a ideale possiede i seguenti requisiti: - Diploma tecnico (Elettronico/Informatico) o Laurea in Ingegneria (Informatica / Aerospaziale / Biomedica) o Fisica; - esperienza di almeno un anno in attività IT / SW Support maturata in contesti aziendali modernamente organizzati e strutturati, idealmente afferenti i settori Aeronautico, Aerospaziale, Automotive o ambiti analoghi; - conoscenza di HTML/XML/SGML, Oracle DB; - sarà considerato requisito preferenziale l’aver maturato esperienze o conoscenze relative a attività di sviluppo, testing o supporto su APP in ambiente Android / iOS, 3D Animation, Augmented / Virtual Reality; - ottima padronanza di strumenti di produttività personale quali Excel, PowerPoint, Word, Outlook; - buona padronanza della lingua inglese. Completano il profilo ideale spiccate doti analitiche, di problem solving, di precisione, organizzazione e metodo, orientamento al risultato in contesto lavorativo dinamico e caratterizzato da stringenti deadlines, affidabilità, attitudine al al lavoro in team nonché forti capacità di comunicazione e gestione delle relazioni, unitamente a flessibilità organizzativa e disponibilità ad effettuare trasferte. Per candidarsi a questa offerta inviare un’e-mail, allegando il curriculum vitae ed indicando nell'oggetto il titolo della posizione d'interesse.

Dear friends, here is the Job Offer for you with the great career perspectives in Greece. Our Customer is looking for the Customer/Technical Service Advisor; you will be working in a call center of International Company (responding to phone calls, chats, emails). Not sales, support only. It might be technical helpdesk or customer service, depending on your skills. EU citizens only Requirements: Native or fluent Arabic, Czech, Danish, Dutch, English, French, German, Hebrew, Italian, Polish, Spanish, Japanese or Turkish Speaker and your English level is min. B1-B2. Conditions: • Paid relocation (flight and 2 weeks of accommodation + support in finding a flat and full administrative support); • Long-term contract 12 month with prolongation; • Health insurance; • Possibilities of professional development and career growth. The salary in Athens is 1100 gross Euro/month in 14 payments (12 months x1100 + 2 extra payments full salaries = 15400/year) + up to 200-250 Euro/month performance bonus + additional extra payments on monthly basis or single payments (around 250Euro/month depending on the project), additional extra payments for working on weekends or extra hours + health insurance. Taxes to be deducted: 23-24% The salary is above the average for this country. Small studio flat may cost 200-300 e/month, shared flat 150-250 Euro/month. 3-4 weeks paid training provided, in Athens. Starting dates: ongoing, let me know when you are available. All interviews held via phone and Skype. If you are interested please send me your CV in English and MS Word indicating -your date of birth - your citizenship (EU citizens only) - your skype ID (please create one) - studies and work experience (especially in customer service if you have any) - your languages level - please put in email subject "Greece/ Language / your name". At TalentsSpace1@gmail.com

Functieomschrijving Would you like to take the opportunity to work for a European Agency? If you have a good proficiency in English and experience in carrying out literature reviews this could be your chance to work in a multicultural and dynamic environment. We are looking for a Scientific Literature Retrieval Technical Assistant.  Responsabilità Deliver support to projects and processes within the Assessment and Methodological Support unit and other units with a focus on the library services.  Provide support to the information scientist by:    Executing searches in scientific literature databases according to pre-defined search strings or search strings set up together with the information scientist;  Carrying out literature reviews;  Creating reports of the outcome of the searches in the format requested;  Plan and monitor deadlines.  Functie-eisen Excellent knowledge of English (at least B2 level); Bachelor's degree or above in life sciences areas;  1 year of relevant working experience in supporting scientific literature retrieval, collect scientific evidence and drafting scientific reports;  Proficiency in IT tools, standard office software and electronic management of documents and data;  Behavioural competencies: Service minded, working with others, analytical skills, flexibility.  Assignment: initial contract until 30/06 starting from May, with possibility of extensions. Expected duration of assignment 1 year.  Salary: between €1850 and €2350 per month before taxes depending on years of experience. Work modalities: initially working from home (Italy), relocation to Parma required in the future. Please provide an English Europass template Cv

Avanade Careers RPA Technical Architect Locations: Milan,; Rome,; Florence, Infrastructure Job Description The RPA (Robotic Process Automation) Technical Architect conducts high level / detailed RPA assessments either for new or existing Automation Opportunities. The Technical Architect also evangelizes Robotic Process Automation concepts with various deals. This person will have skill in Application Architecture (MS Technologies) / Automation Architecture. The Technical Architect performs a wide range of duties including some or all of the following: Solution back office process automation, by leveraging industry tools and technology. Support building a...

Randstad Varese, divisione technical, seleziona un Ground Support System Engineer per azienda sita nei pressi di Varese operante nel settore aeronautico. La risorsa prescelta si occuperà di preparare su opportuni data base tutta una serie di informazioni riguardanti la ricerca e risoluzione guasti su piattaforme HW che saranno o sul velivolo M346 ed M345 o su apparati a terra. Conoscenza dei concetti di manutenzione, meglio se applicata al velivolo; Comprovata conoscenza delle architetture di sistemi hardware e software implementate in campo aeronautico; Esperienza e conoscenza degli aspetti di supporto logistico ed operativo dei velivoli e relativi sistemi; Esperienza nella lettura/utilizzo pratico di schemi elettrici, schemi funzionali e disegni tecnici in ambito aeronautico; Familiarità con l'utilizzo di strumenti informatici standard, quali PC e workstation in ambiente DOS, MS office e di tool di controllo di configurazione. Sarà data preferenza a soggetti con familiarità con DB relazionali, meglio se MS SQL. Capacità di operare in autonomia; Buona conoscenza della lingua inglese parlata e scritta; Titolo di studio: laurea ad indirizzo elettronico / aeronautico / meccanico / informatico. Si offre iniziale contratto di somministrazione della durata di due mesi.

Per un Gruppo Telco italiano ricerchiamo un Provisioning Technical Specialist CAT. PROT. L. 68/99. Il candidato ideale è un profilo appartenente alle Categorie Protette L. 68/99 che sarà inserito nella divisione Customer Provisioning Specialist e gestirà l’attività di provisioning dei servizi di fonia (WLR/NP linea attiva e non attiva), degli accessi di connettività a banda larga (ADSL /SHDSL/FIBRA attivazioni/migrazioni), e/o servizi VAS (registrazione/trasferimento dominio – posta elettronica – Hosting) assicurando supporto competente per la risoluzione di tutte le problematiche inerenti l’inserimento delle richieste tramite la nostra piattaforma e la consegna dell’accesso da parte del fornitore locale. Avrà inoltre il compito di aggiornare l’utente finale telefonicamente e tramite utilizzo dei sistemi informatici del nostro Cliente. Il candidato ideale sarà in possesso dei seguenti requisiti: • appartenenza alle Categorie Protette (L.68/99) • diploma di maturità scientifica o tecnica • buona conoscenza dei principali sistemi informatici • requisito indispensabile l’ottima conoscenza della lingua inglese • esperienza pregressa nell’area customer support all’interno di aziende modernamente strutturate • dinamici e flessibile, orientati al servizio e al problem solving La sede di lavoro è Milano

VOLKSWAGEN FINANCIAL SERVICES In the application life cycle He/She guarantees function of the correct procedural outcome by managing of these activities: Release management - Organize releases following agreed timeline between parties (IT & Business), taking into account the dependencies between the involved objects; -Ensures the correct setting of the application environments for test and go live from a technical perspective; -Make sure that agreed indicators (e.g. testing exit criteria) are within acceptable ranges; -Supporting end users, to assist them in the phases immediately following the deploy; -Check whether or not the release was successful and what steps have been taken if it failed (retrospective). Main tasks -Interact with development, test and solutions teams, to ensure delivery and post go-live activities, coordinate IT sanity checks. -He/She also identifies areas for technological improvement to make efficiency in release-relevant processes and tools. - He/she coordinates external suppliers in shaping the process to design and maintain a low-risk profile in critical activities such as release, patch, tests etc. Competences -Academic credentials in Information Technologies or similar; -Strong IT background (min 4 Years) built through demonstrated work experiences in the area; -English professional working proficiency; -Knowledge of main IT frameworks; -Confident with IT tools (ITSM, Jira, Jenkins, Confluence) Soft Skills -Team player; -Ability work under stress; -Negotiation skills; -Communication and presentation skills; -Management skills; -Organizational and planning skills; Location: Via Privata Grosio, Milan

Our Client is a Multinational US Company, leader in the production of Power Units and small and medium Diesel Engines for a wide range of Customers, Dealers and B2B in the Automotive, Construction and Agricultural Industry. Advanced Pre and post Sales culture, supported by New Digital Projects, are today allowing improved Services for the Sales Organizations worldwide, Distributors and Dealers, OEM’s and Sales offices, meeting the Customer’s needs and expectation of Service Management. The candidate we are selecting will be in charge of the implementation of the Digital Transformation Project. The position is open for a Customer System Solutions Manager Digital Transformation projects BASIC FUNCTION Responsible for Field Customer Support Systems, He/She: Proposes and coordinates the development and implementation of web based and IT Systems able to provide technical support and documentation to the Service Dealers, Distributors, OEMs and regional Sales offices. Implements Digital Transformation projects deeply changing the way in which the company interacts with its Distribution network and End Users. SPECIFIC RESPONSIBILITIES The Manager, with the support of his/her team, is responsible of developing, planning, budgeting, overseeing all Aftermarket Customer Support Systems for Diesel Engines Globally. More specifically: Defines specification, assures maintenance for and web-based platform systems to make technical documentation available to third party companies associated to the Company Service and Parts Network, to OEM customers and their network when so regulated by OEM Service Contracts. Proposes, defines and coordinates projects for developing: Diagnostic tools and functionalities for Electronically controlled Common Rail Diesel Engines Web based Spare Parts Look up, Parts Ordering system and Warranty System E-commerce and Mobile Apps Web Platforms and other web-based IT systems for Aftermarket Parts & Service IT Systems aimed at supporting OEMs Customer end-of line and on-field using available technology to better meet customer needs. The Candidate we like to meet has a University level of Education, Web based and IT knowledge as well as proven project and team management. Experience in after sales and service is a plus. The ideal candidate is fluent in English, has good attitudes in dealing with colleagues at all levels and Customers worldwide. Problem Solving, independence, attitude to travel managing situations within different cultures is a part of the position. Providing leadership through effective goal setting, support, delegation and communication, He/she Assigns tasks to the team allowing to effectively perform and assuring they deliver high-quality product in alignment with the overall products delivery schedule: Supervises the creation and maintenance of technical documentation to support Spare Parts identification and sales, such as. Assures support, informs, periodically travels and meets colleagues in Spare Parts Sales, Service Network management, Engine Sales globally in all Regions (EMEA, NA, LATAM, CHINA and APAC, INDIA) to train in the use of the tools, to get their feedback and collect information about their needs. Coordinates and develops synergies, encourages the implementation of common systems whenever possible, with the colleagues responsible for the same activities for Kohler gasoline engines and with the other entities and companies of Power Group. Supervises the creation, developing, writing and editing technical documentation to support operation and maintenance of products, such as Use & Maintenance Manuals, Service Manuals for service workshops, training and service tools documentation. Coordinates planning, scheduling, delivering, and communicating the status of related projects and provides periodic reports, keeping management informed of area activities and of any significant concerns or problems. Ensures customer receives required data in a timely manner. Grants support to OEM’s and OEM’s network about the above-mentioned topics. The Company offers: A Permanent Contract directly with the EMEA HQ, Based in Reggio Emilia (Italy) A highly professional environment, advanced technology with focus on Quality and Customer Satisfaction. To apply for this position We invite interested candidates m/f (Legislative Decree 903/77) meeting the requirements of the position Customer System Solutions Manager Rif. 263/19 CSSM to send: updated CV, covering letter. Kindly send you CV and letter of presentation in English or Italian. For first contact with qualified candidates, the initial interviews can be conducted via Skype. You are welcome to contact Susanne Kristiansen, s.kristiansen@kpconsulting.it, Senior Executive Consultant. Responsible for this project, or contact our office directly on 0039 0522 512067. All candidates meeting the described profile will be contacted within two weeks. K&P Consulting Srl, as a permanently associated company in the Register of Employment Agencies Ref. No 39/0002041, invites all candidates (Law 903/77) to read the privacy statement (Article 13 of Legislative Decree 196/2003) on the website www.kpconsulting.it

The United Nations World Food Programme is the world's largest humanitarian agency fighting hunger worldwide. The mission of WFP is to help the world achieve Zero Hunger in our lifetimes. Every day, WFP works worldwide to ensure that no child goes to bed hungry and that the poorest and most vulnerable, particularly women and children, can access the nutritious food they need. WFP's regional bureau for the Middle East and North Africa provides strategic guidance, policy/technical support, and oversight to WFP's operations in 14 countries: Algeria, Armenia, Egypt, Iran, Iraq, Jordan, Lebanon, Libya, Morocco, Palestine, Syria, Tunisia, Turkey and Yemen. The regional vision is to deliver on zero hunger and contribute to peace. Robust and reliable data analytics on food security, nutrition, vulnerability and emergency needs are fundamental in achieving this vision. JOB PURPOSE: This position is to provide leadership to a dedicated regional team of food security analysts and geographic information system (GIS) experts as well as technically overseeing and supporting country level vulnerability analysis and mapping efforts to ensure that the most reliable and up-to-date evidence is available at all times to inform WFP's portfolio of work. Responsibility will include leadership and strategic guidance in areas such as emergency needs assessments, food security monitoring, climate analysis, context analysis, beneficiary targeting, market analysis, nutrition assessments, cost effectiveness and operational efficiency. The Senior Vulnerability Analysis & Mapping Officer will work under the direct supervision of the regional Head of Programme. MAIN TASKS AND RESPONSIBILITIES: The Senior Vulnerability Analysis & Mapping Officer will be responsible for delivering quality analytics in the following key areas: Emergency need assessments - With the application of the latest technology and methods ensure that data and analysis on food assistance needs (who needs assistance, where, when and for how long) are available to WFP and partners at the right time to make key decisions for any required emergency response. - Ensure data readiness for the purpose of rapid emergency needs assessments to guide an initial emergency response. - Support country offices on the implementation and maintenance of WFP's Spatial Data Infrastructure (SDI) and maintain current systems. Work with VAM advisors at WFP HQ in Rome to improve and expand the SDI. - Support Country Office surge requirements for assessments, vulnerability analysis and mapping, including emergency situations. Economic and market analysis - Ensure robust market analysis across the region as early warning for economic shocks and to adequately inform transfer modality choices (food, cash, vouchers). - Contribute to the refinement of cost-efficiency analysis especially for national social protection programme support. - Undertake market-related field missions to support operations –emergency, recovery and rehabilitation, development and capacity building, with emphasis on cash-based interventions. Nutrition assessments - Initiate and guide state-of-the-art nutrition analyses such as Cost of Diet and cash/voucher expenditure patterns for recommendations for improved nutrition programming. Beneficiary targeting - Provide guidance and support to country offices on methodologies and procedures for beneficiary selection that minimize inclusion of non-eligible beneficiaries and exclusion of vulnerable and food insecure households and individuals. Vulnerability and climate change impact analysis - Collect, manage, prepare and analyse remotely sensed climatological data. This includes supporting the efforts by country offices to conduct a Consolidated Livelihoods Exercise for Analysing Resilience (CLEAR) and rolling out 3PA that consist of an Integrated Context Analysis and Seasonal Livelihoods planning. - Conduct urban specific analyses that provide detailed data and analysis on food security situation in urban contexts. Monitoring and evaluation systems: Lead the regional VAM function to support country office outcome monitoring and the M&E function to support country office process and output monitoring. Partnership and representation: Enhance WFP's leadership role in food security analysis by representing WFP in meetings with strategic partners, contributing to high-level technical discussions, exchanging knowledge and experience with other institutions and identifying areas of comparative advantage in both emergency and non-emergency settings. Effective staff management: Lead, motivate and manage a geographically dispersed team of technical staff, providing coaching and guidance to ensure appropriate career development and enable high performance. - Build relationships and collaborate closely across the programme team and with other divisions, regional bureaux and country offices as required. - Ensure that gender perspectives will be incorporated in all areas of assessment and analysis. The post-holder will be expected to perform other duties as required. SPECIFIC QUALIFICATION AND EXPERIENCE REQUIRED: Work experience & skills - Minimum of 11 years of relevant professional work experience in international development and/or humanitarian work, at least 4 of which in an international organisation within food security related domain(s) - Experience in managing complex activities in a humanitarian as well as in development context. - Proven knowledge and ability to comprehend complex sets of data and generate analyses. Economic and market analysis as well as focus on food security/nutrition domain considered to be an added-value - Expertise in international financial institutions, including previous work experience, is an asset. - Experience in the design and implementation of new policies, processes, and vulnerability analysis systems to improve efficiency and effectiveness of assessment efforts. - Experience in creating and cultivating a broad range of relationships with key stakeholders including NGOs, national authorities, UN agencies, donors and academia. - Demonstrated ability to lead and build multi-functional and cross-geography teams and to collaborate with others to achieve collective results. - Ability to deliver results through efficient planning and organisation and by enabling more junior colleagues to excel. - Proven ability to develop quality reports and analysis. - Experience in the Middle East and/or North Africa is preferable. STANDARD MINIMUM ACADEMIC QUALIFICATIONS: Education: Advanced University degree in Economics or First University degree with additional years of related work experience and/or training/courses. Language: - Fluency (level C) in English language. - Intermediate knowledge (level B) of a second official UN language: Arabic, Chinese, French, Russian, Spanish, and/or Portuguese (a WFP working language). Arabic is an advantage TERMS AND CONDITIONS International Professional positions are open to all nationalities. The selected candidate will be employed on a fixed-term contract with a probationary period of one year. Mobility is and continues to be a core contractual requirement in WFP. This position is based in Khartoum, Sudan, and would require the incumbent to relocate. After completing this assignment, you will be expected to apply internally for other assignments in WFP. WFP offers an attractive compensation and benefits package including basic salary, post adjustment, relocation entitlement, travel and shipment allowances, 30 days' annual leave, home leave, an education grant for dependent children, a pension plan, and medical insurance. For more details, please visit icsc.un.org. ________________________________________________________________________ This is how cinfo can support you in the application process for this specific position: - Before you apply for this position: Improve your application documents by registering for a Job Application Support. - When invited to the interview: Prepare for the interview by registering for a Job Application Support. This service is offered free of charge to Swiss nationals. Interested in a career with multilateral institutions? Read more: Working with the United Nations Working with International Financial Institutions For Swiss nationals ____________________________________________________________________________________

David Kennedy Recruitment are proud to be hiring for one of Europe’s fastest growing BPO’s for their expanding office in Debrecen Hungary. Responsibilities • To provide 1st line technical support; answering support queries via phone and email • To maintain a high degree of customer service for all support queries and adhere to allservice management principles • To take ownership of user tickets or problems and be proactive when dealing with user issues • To log all calls/chats/email in the ticket logging system and document all actions performed related to the ticket. • Respond to enquiries from clients and help them resolve their hardware or software problems • Continuously monitor incoming customer contacts including those made by any of the media available to transcosmos's customers • Continuously monitor outstanding calls or tickets and ensure that provision is made in case of your absence • Support users in the use of computer equipment by providing necessary training and advice • To allocate more complex calls to the relevant IT Support team member. Skills needed • Fluent Italian or German & English (knowledge in Spanish is a plus) • Good technical troubleshooting skills. • Excellent customer service skills. • Excellent communication skills (both written and oral), with the ability to communicate professionally and confidently at all levels. • Experience of using tickets logging systems. • Strong knowledge of Microsoft based operating systems and peripherals - such as desktop and network printers/copiers. • Experience with using and troubleshooting Microsoft Outlook within a network environment (permissions, calendar sharing, and delegation) • Experience with using and troubleshooting Microsoft Office with emphasis on MS Word, MS Excel and MS PowerPoint at least to version of Office 2010. • Good understanding of PC hardware set-up and configuration. Additional information On top of your base salary, the employer offers an exceptional cafeteria, SZEP Card, vouchers for sports events, public transport contribution and many others. For more info get in touch with me today!

Research and Development Engineering is responsible for developing and implementing new products through adherence to established design control processes and good engineering and documentation practices. ESSENTIAL FUNCTIONS: ? Provide know-how in polymeric materials screening and formulations, perform plastic product evaluations and testing using internal Polymer Lab equipment. ? Perform qualifications of new resins as per internal training, material screening /analysis, materials/product testing, shelf life claims and technical reporting. ? Participate in tasks related to plastic/rubber process machinery selections/requirements and vendor sourcing per instructions and guidance by department head. ? Participate in tasks related to Cost Savings projects, ability to derive true cost calculations, priority assessment and critical path analysis. ? Maintain,manage and organize all project files, binders, data archiving and maintenance of long term 5 year stability reports/files and products on stability. ? Provide technical support/direction to MITG sites as needed with resin events, resin incoming inspection, failure analysis and solutions. ? Provide daily updates to Department Manager on progress, setbacks and solutions to small and large projects. ? Provide support to various plants for molding process optimization, travel to these sites will be required. DEPARTMENT SPECIFIC/NON-ESSENTIAL FUNCTIONS: Other duties as assigned with or without accommodation. MINIMUM REQUIREMENTS: Education: Bachelor of Science in Plastics Engineering (minimum requirement) Masters in Plastics Engineering degree preferred. Experience: ? Individual must have strong polymer material fundamentals and hands-on Injection Molding processing knowhow or /and familiarity, both with full hot runner, valve gated and cold runner high cavitation tools. ? Individual must have hands on experience with simple and complex injection molds, mold setup, familiarity with tool design, venting and cooling capabilities. ? At least 1 year of experience on production floor of an injection molding facility optimizing processes data analysis and product testing /metrology. ? Must have fundamental and sound knowledge in materials such as polypropylene, polyethylene, polyvinyl chloride, polystyrene and thermoset and thermoplastic rubbers. Experience with Characterization /testing methodologies for polymers. ? Familiar with bonding, printing and other assembly techniques in a high volume manufacturing environment. ? At least 1-2 years of Project management and participation with cross-functional teams. Preferred Skills/Qualifications: Strong analytical/statistical problem solving tools Skills/Competencies: Ability to support multiple projects and balance priorities Strong facilitation skills and experience working with cross functional teams Strong knowledge of plastic and rubber processes, with component and assembly manufacturing Possess strong verbal, written, and presentation skills Operates independently in carrying out functions with minimal supervision Applies six sigma concepts, Cpk, sample size selection

Do you like IT and a keen eye for detail? OSM VALUE SRL (Company authorized by the National Agency for Active Labor Policies - ANPAL with registration number 0000057 of 14/04/2017) research by: Swiss FTS is a young and dynamic company that has grown to become a leader in IT forensics and eDiscovery in Switzerland. Our offices are located in Switzerland (Zurich, Lausanne) and Singapore, with expansions planned for other European countries. Our global client base, which spans Southeast Asia, Europe, and the United States, includes international corporations, financial institutions, law firms, consulting firms, and government organizations. For its offices of Zurich and Lausanne, Swiss FTS is currently looking for an IT SPECIALIST You will work in interdisciplinary teams of legal, finance, and IT experts. You will interact directly with clients, with responsibility for the coordination between various stakeholders (client IT staff, lawyers, accountants, project managers, etc.). Your primary objective will be to provide technical support and advice in investigations involvingelectronically stored structured and unstructured data. Your daily tasks will include forensically collecting, processing and analyzing electronic data, as well as advising clients and customizing the web review platform to suit unique project requirements. A team of highly qualified specialists will support you in learning the specific tools, and growing your skillset. The company will support you in further developing your hard and soft skills, and actively encourages career progression. The ideal candidate values client satisfaction, quality of work product and efficiency. They are organized and thorough in their work. They have irreproachable ethics and methods, and their results are reliable. They are solution and goal oriented. They like learning and sharing their knowledge, and don’t hesitate to reach out to the team when facing a new issue. They are great team players, and have excellent social and communication skills. We offer a permanent contract with a competitive salary and additional compensation and benefits, such as recurring training and education budgets, performance based bonuses, and the opportunity to work for a company that is dedicated to providing the support necessary for the team to succeed. We require • A degree related to computer sciences • A basic level in SQL or another relational database language • Practical experience in programming languages or scripting languages such as Python or Ruby • Fluency in English and proficient in German or French • Flexibility in regard to working time, and availability to travel for business If you want to join our team, send your CV to recruitment@osmvalue.it with IT SPECIALIST - SWISS in the email subject.

Do you like IT and a keen eye for detail? OSM VALUE SRL (Company authorized by the National Agency for Active Labor Policies - ANPAL with registration number 0000057 of 14/04/2017) research by: Swiss FTS is a young and dynamic company that has grown to become a leader in IT forensics and eDiscovery in Switzerland. Our offices are located in Switzerland (Zurich, Lausanne) and Singapore, with expansions planned for other European countries. Our global client base, which spans Southeast Asia, Europe, and the United States, includes international corporations, financial institutions, law firms, consulting firms, and government organizations. For its offices of Zurich and Lausanne, Swiss FTS is currently looking for an Graduated student in computer science You will work in interdisciplinary teams of legal, finance, and IT experts. You will interact directly with clients, with responsibility for the coordination between various stakeholders (client IT staff, lawyers, accountants, project managers, etc.). Your primary objective will be to provide technical support and advice in investigations involvingelectronically stored structured and unstructured data. Your daily tasks will include forensically collecting, processing and analyzing electronic data, as well as advising clients and customizing the web review platform to suit unique project requirements. A team of highly qualified specialists will support you in learning the specific tools, and growing your skillset. The company will support you in further developing your hard and soft skills, and actively encourages career progression. The ideal candidate values client satisfaction, quality of work product and efficiency. They are organized and thorough in their work. They have irreproachable ethics and methods, and their results are reliable. They are solution and goal oriented. They like learning and sharing their knowledge, and don’t hesitate to reach out to the team when facing a new issue. They are great team players, and have excellent social and communication skills. We offer a permanent contract with a competitive salary and additional compensation and benefits, such as recurring training and education budgets, performance based bonuses, and the opportunity to work for a company that is dedicated to providing the support necessary for the team to succeed. Previous professionale experience is not required. We require • A degree related to computer sciences • A basic level in SQL or another relational database language • Practical experience in programming languages or scripting languages such as Python or Ruby • Fluency in English and proficient in German or French • Flexibility in regard to working time, and availability to travel for business If you want to join our team, send your CV to recruitment@osmvalue.it with GRADUATED STUDENT IN COMPUTER SCIENCE- SWISS in the email subject.

BFP GROUP is looking for a Free Lance Health & Safety Engineer with experience of at least 2 years as HSE Supervisor on Solar and Wind Plants Requirements: – Master’s Degree in Engineering (preferably Civil/Environmental) – Experience in HSE supervisions and inspections of Solar and Wind Plants (at least 2 years) - Knowledge of Italian Health & Safety rules, procedures and national regulations – The knowledge of English language is considered a preferential requirement - Full availability for national travels to work on site during construction and/or operation - Proven possession of the following certifications: Health and Safety Training, Fire Prevention Course, Safety Coordinator for the Design and Execution of Works (CSP/CSE), PES and PAV Course. Main activities: - On Site inspections and supervisions to ensure that health and safety requirements and governmental legislation are respected - On site assistance to the HSEQ Manager - HSE training courses to ensure that workers are trained to perform their roles in complete safety and quality - Monitoring of equipment, ensuring that health and safety measures have been respected -Identification of potentially hazardous situations and measures to correct them - Development of programs and strategies that protect employees from workplace hazards - Verification of the regularity of site workers (regular employment contract, safety training, health suitability for the job, etc.); - If required, back-office support that oversees all administrative duties for a project construction site and technical support for checking the safety conditions of the works and the application of the provisions and requirements of the safety and coordination plan - Drafting and/or verification of the operational safety plan - Verification and support in the preparation of any missing documents; - Document Management, ensuring accuracy of data on documents and certificates. Job duration: full time Contract: free-lance Availabili

Ricercamy.com, a headhunting company, is looking for a: GENERAL AFFAIR ASSISTANT Our client, a multinational market leader in office equipment renting, with an expertise in the small-ticket IT market, instructed us to look for a GENERAL AFFAIR ASSISTANT for the MILAN office. The candidate will constantly deal with several departments within the company and he/she will be responsible of the following administrative tasks: â-- General secretariat activities: - Inbound and outbound calls, customer care, technical support for customer - Mail handling and distribution; - Shipping and tracking management; - Reception activities; - Meetings management; - Companyâ€(TM)s parking management â-- Travel management: - Travels, transfer and accommodation booking; - Company events and fair/exhibition management and planning; - Research of new suppliers; â-- Purchase tasks: - Management of purchase (stationery, furniture,etc) - Check and monitoring of supplier performance - Mobile and telephone systems management â-- Support to the marketing and administrative departments The ideal candidate must have: - Languages degree - Excellent knowledge of English - German knowledge is appreciated - At least 4 years Job experience in the role - Good knowledge of Windows Office To complete the profile: - Excellent communication skills - Strong team working attitude - Organizational skills - Multi-tasking capability - Reliability A permanent contract is offered. Candidates who are in possession of the above requirements, can send their application by submitting the Curriculum Vitae in Word format. The research is aimed at Candidates of both sexes (Law 903/77 and Law 125/91). Ricercamy Srl is in possession of the Ministerial authorization for an indefinite term n. 39/0000225 issued by the Ministry of Labor and Social Services pursuant to Legislative Decree 276/03.

  Job Description - Battery Platform Researcher (GBU005165) Job Description  Battery Platform Researcher - GBU005165 Under the responsibility of the Battery Platform Manager the candidate will study polymer and polymer composite structure/property relationships in innovative battery technologies. The Battery Platform Researcher position requires flexibility to work on multiple projects concurrently, in the frame of research programs and/or customer technical support activities.  The ideal candidate, expert of polymers, will conduct lab activities and analytical characterization for lithium-ion batteries to support enhanced battery development goals working closely w...

Location: Padua (Padova) Job ID: 26722 Start date: immediately Type of employment: Full time Length of contract: Permanent Job description With more than 20 years of experience in definition, design, test development and verification of automotive LED Driver, the Infineon Padua design center, composed by more than 100 engineers, will allow you to contribute to Infineon development in the automotiveLED Market. In your new role you will: Manage and develop competencies of the application engineering team (4 engineers, fast growing): Drive the product definition by capturing the 2020 decade technical market requirements.  Monitor the customer technical support and solution promo...