IT TEST & THIRD LEVEL SUPPORT SPECIALIST - CATEGOTIA A MILANO

VOLKSWAGEN FINANCIAL SERVICES In the application life cycle He/She guarantees function of the correct procedural outcome by managing of these activities: Release management - Organize releases following agreed timeline between parties (IT & Business), taking into account the dependencies between the involved objects; -Ensures the correct setting of the application environments for test and go live from a technical perspective; -Make sure that agreed indicators (e.g. testing exit criteria) are within acceptable ranges; -Supporting end users, to assist them in the phases immediately following the deploy; -Check whether or not the release was successful and what steps have been taken if it failed (retrospective). Main tasks -Interact with development, test and solutions teams, to ensure delivery and post go-live activities, coordinate IT sanity checks. -He/She also identifies areas for technological improvement to make efficiency in release-relevant processes and tools. - He/she coordinates external suppliers in shaping the process to design and maintain a low-risk profile in critical activities such as release, patch, tests etc. Competences -Academic credentials in Information Technologies or similar; -Strong IT background (min 4 Years) built through demonstrated work experiences in the area; -English professional working proficiency; -Knowledge of main IT frameworks; -Confident with IT tools (ITSM, Jira, Jenkins, Confluence) Soft Skills -Team player; -Ability work under stress; -Negotiation skills; -Communication and presentation skills; -Management skills; -Organizational and planning skills; Location: Via Privata Grosio, Milan