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Contact service


Elenco delle migliori vendite contact service

Pescara (Abruzzo)
La Your Deal per conto di società leader mondiale operante nei servizi di pagamento alle aziende ricerca urgentemente 4/5 operatori telefonici da casa di ambo i sessi su tutto il territorio nazionale, a supporto della propria rete commerciale in continua espansione. Nessuna vendita richiesta, ma semplice presa incontri per i nostri consulenti. Il lavoro prevede - il contatto telefonico di aziende preselezionate per presa/conferma incontri e gestione agenda consulenti. - compenso a singolo incontro il più alto del mercato e slegato dal buon esito della trattativa - importanti bonus al raggiungimento di obiettivi mensili - pagamenti entro la prima settimana del mese o max il 20esimo giorno del mese successivo all'inizio della collaborazione - formazione gratuita online Si richiede pertanto: - Competenze Informatiche di base necessarie per comunicazioni, gestione agende e planning formativi - Ottima copertura del servizio Internet (linea dati senza perdita di pacchetti /test ping) - Disponibilità di almeno 3 ore al giorno da dedicare alla mansione propedeutica al soddisfacimento delle proprie aspettative - esperienze anche minime in call center e/o nella vendita costituiscono requisito preferenziale - Massima serietà Maggiori informazioni previo invio cv a mezzo mail utilizzando il form nella pagina. NON VERRANNO PRESE IN CONSIDERAZIONE CANDIDATURE SENZA CV ALLEGATO A seguire, contatto telefonico, colloquio conoscitivo in zona o tramite Skype, formazione con inizio collaborazione a prestazione occasionale della durata di 1 mese. Il presente annuncio è rivolto ad entrambi i sessi, ai sensi delle leggi 903/77 e 125/91, e a persone di tutte le età e tutte le nazionalità, ai sensi dei decreti legislativi 215/03 e 216/03.
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Italia
Hosco Night Room Service Chef de Rang Our jobs arent just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique ? with food and drinks on the side. Our Night room service chef de rang take the initiative and deliver a wide range of services to make sure that guests enjoy their meal. Whether setting tables, communicating with the kitchen, interacting and serving guests, or cleaning work areas and supplies, the Guest Service Expert makes transactions feel like part of the experience. No matter what position you are in, there are a few things that are critical to success ? creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. The Night room service chef de rang will be on their feet and moving around (stand, sit, or walk for an extended time; moving over sloping, uneven, or slippery surfaces), managing the menu (read and visually verify information), and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and 50 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Service Experts ? to get it right for our guests and our business each and every time. Working shift: 22.30 p.m ? 07.00 am - Work break: 2.30 a.m ? 3.00 a.m PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: 1 year related work experience. Supervisory Experience: No supervisory experience. License or Certification: None CRITICAL TASKS Safety and Security - Report work related accidents, or other injuries immediately upon occurrence to manager/supervisor. - Follow company and department safety and security policies and procedures to ensure a clean, safe, and secure environment. - Identify and correct unsafe work procedures or conditions and/or report them to management and security/safety personnel. - Use proper equipment, wear appropriate personal protective clothing (PPE), and employ correct lifting procedures, as necessary, to avoid injury. - Follow property specific procedures for handling emergency situations (e.g., evacuations, medical emergencies, natural disasters). - Follow policies and procedures for the safe operation and storage of tools, equipment, and machines. - Complete appropriate safety training and certifications to perform work tasks. Policies and Procedures - Protect the privacy and security of guests and coworkers. - Follow company and department policies and procedures. - Ensure uniform, nametags, and personal appearance are clean, hygienic, professional and in compliance with company policies and procedures. - Maintain confidentiality of proprietary materials and information. - Protect company tools, equipment, machines, or other assets in accordance with company policies and procedures. - Perform other reasonable job duties as requested by Supervisors. Guest Relations - Address guests service needs in a professional, positive, and timely manner. - Welcome and acknowledge each and every guest with a smile, eye contact, and a friendly verbal greeting, using the guests name when possible. - Anticipate guests service needs, including asking questions of guests to better understand their needs and watching/listening to guest preferences and acting on them whenever possible. - Thank guests with genuine appreciation and provide a fond farewell. - Actively listen and respond positively to guest questions, concerns, and requests using brand or property specific process (e.g., LEARN, PLEASED, Guest Response, LEAP) to resolve issues, delight, and build trust. - Engage guests in conversation regarding their stay, property services, and area attractions/offerings. - Provide assistance to individuals with disabilities, including assisting visually, hearing, or physically-impaired individuals within guidelines (e.g., escorting them when requested, using words to explain actions, writing directions on paper, moving objects out of the way, or offering access to Braille or TDD phones). - Assist other employees to ensure proper coverage and prompt guest service. Communication - Speak to guests and co-workers using clear, appropriate and professional language. - Discuss work topics, activities, or problems with coworkers, supervisors, or managers discreetly and quietly, avoiding public areas of the property. Working with Others - Support all co-workers and treat them with dignity and respect. - Develop and maintain positive and productive working relationships with other employees and departments. - Partner with and assist others to promote an environment of teamwork and achieve common goals. Quality Assurance/Quality Improvement - Comply with quality assurance expectations and standards. Physical Tasks - Read and visually verify information in a variety of formats (e.g., small print). - Stand, sit, or walk for an extended period of time or for an entire work night shift. - Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and objects weighing in excess of 50 pounds with assistance. - Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. - Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. - Reach overhead and below the knees, including bending, twisting, pulling, and stooping. General Food and Beverage Services - Maintain cleanliness of work and guest areas by clearing, collecting and returning food and beverage items to proper area. - Maintain cleanliness of work areas throughout the day, practicing clean-as-you-go procedures. - Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen. - Set tables according to type of event and service standards, including types of linens, glassware, plate/chinaware, and silver/flatware, ensuring all supplies meet quality standards. - Pick-up trays and clean tables as needed to ensure a clean dining area. - Follow appropriate procedures for serving alcohol (e.g., TIPs (Training for Intervention Procedures), CARE (Control Alcohol Risks Effectively)). - Thank every guest upon departure, invite them to return, and wish them a fond farewell. - Retrieve and deliver food and beverage orders in a timely manner. - Perform other reasonable duties as requested. Assists Management - Communicate with guests, other employees, or departments to ensure guest needs are met. Closing - Complete closing duties, including storing all reusable goods, breaking down goods, cleaning all equipment and areas, returning equipment to proper locations, locking refrigerators, restocking items, turning off lights, locking doors, and completing daily cleaning checklist. Beverage/Coffee Cart - Inspect the cleanliness and presentation all china, glass, and silver prior to use. Cash/Bank Handling - Record transaction in MICROS system at time of order. - Process all payment methods in accordance with Accounting procedures and policies. - Follow property control audit standards and cash handling procedures (e.g., blind drops). - Count bank at end of night shift, complete designated cashier reports, resolve any discrepancies, drop off receipts, and secure bank. - Obtain assigned bank and ensure accuracy of contracted monies, obtaining change required for expected business level, and keeping bank secure at all times. - Transport bank to/from assigned workstation, following security procedures. - Set up and organize cashier workstation with designated supplies, forms, and resource materials; and maintain cleanliness of workstation at all times. Steps of Service - Present physical and accurate check and process payment, adhering to all cash handling and credit policies/procedures including added and received gratuity. - Check in with guests to ensure satisfaction with each food course and/or beverages. - Answer questions on menu selections, and check with kitchen staff whenever additional clarification is necessary. - Communicate with the kitchen regarding the length of wait for food items, recook orders, and product availability. CRITICAL COMPETENCIES Interpersonal Skills - Customer Service Orientation - Team Work - Interpersonal Skills - Diversity Relations Communications - Communication - Listening - English Language Proficiency Personal Attributes - Dependability - Presentation - Positive Demeanor - Integrity - Safety Orientation - Stress Tolerance - Adaptability/Flexibility Organization - Multi-Tasking Personal Attributes - Information Retention PREFERRED QUALIFICATIONS Education High school diploma or G.E.D. equivalent. Related Work Experience At least 1 year of related work experience. Supervisory Experience No supervisory experience. License or Certification None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brands unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. Be where you can do your best work,​ begin your purpose, belong to an amazing global​team, and become the best version of you. Westin Excelsior Rome Settore: Altro Ruolo: Altro
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Italia (Tutte le città)
Ricercamy.com, the new recruiting company founded with the aim to rewrite the standards of the sector in Italy, is seeking a: FIELD SERVICE ENGINEER INFECTION CONTROL LOMBARDIA Our client, a company operating in the medtech sector, has commissioned us to research a figure of FIELD SERVICE ENGINEER INFECTION CONTROL LOMBARDIA. Job Purpose: The Field Service Engineer is responsible to perfom the service activities on the field (pre-installation/tender site inspections, installations, maintenance, FSCAs in agreement with the customer requirements. Main Activities: Perform the service activities on customer sites/in-house: in agreement with the customer requirements (on demand, preventive maintenance program) according to the front office service order dispatching and the service manuals/periodic service bulleting; Service reports and technical documents (such check lists, safety electrical tests) completion and delivery to the customer; Spare parts management (stock and re-assortment) in order to ensure the adequate quantity and type of material according the assigned product and customer needs; Reports to HQ and RaQa of technical non conformities using the specific tools; Keeps the valid certification on assigned products; Responsible for the instruments and tools in order to follow the company calibration plan; Contact the customers after the dispatching fron front office in order to pre-clarify the technical issue problem. Skills: Previous experience on technical field activities or in similar roles (at least 3-5 years); Technical High School Diploma or Technical Degree; Product technical knowledge; Technical problem solving attitude; Priority setting capability and organizational skills; Customer centricity approach; Good interpersonale relationship attitude; Communication skills; Team Oriented; Knowledge of Microsoft Office package; Fluent italian and al least basic English Preferable based on Milano Sud or Pavia
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Milano (Lombardia)
Parte del Gruppo TXT dal 2019, Assioma.net è un'azienda italiana con esperienza trentennale, specializzata nella soluzione, analisi e prevenzione dei problemi legati alla Qualità del Software per il settore Banking&Finance. Assioma.net ha sede a Milano, Torino e Bari. Technical Service Manager: Assioma.net, compagnia appartenente al ramo Fintech del gruppo TXT, leader in Italia nel mondo della Consulenza e System Integration, è alla ricerca di una/un Technical Service Manager da inserire all'interno del proprio organico. La risorsa opererà prevalentemente nel dominio della Pubblica Amministrazione in ambito Software Quality mediante attività di analisi statica del software. La risorsa sarà il/la Frontend principale o SPOC (single point of contact) sul Cliente, il che rende necessaria esperienza nella gestione del Cliente per Progetti/Servizi.  Principali responsabilità: Gestire l'andamento degli SLA contrattuali (Service Level Agreement), dei KPI (Key Performance Indicator) e delle metriche, per garantire il rispetto dei Livelli di Servizio concordati con il Cliente, attraverso la costruzione e il mantenimento della reportistica (interna ed esterna, di alto livello e di dettaglio), utile nei confronti con il Cliente e per monitorare la marginalità prevista dal Contratto; Monitorare il funzionamento del Servizio individuando eventi e disservizi (interni ed esterni) che impattino su efficienza ed efficacia del Servizio stesso; Dirigere e supervisionare il Service Team nell'esecuzione delle attività ordinarie e di quelle straordinarie; Analizzare e assegnare priorità ai Task in itinere o alle necessità espresse dal Cliente; Proporre improvement al Processi (interni o del Cliente) al fine di raggiungere e migliorare gli obiettivi operativi e garantire il mantenimento dei Livelli di Servizio; Sviluppare e mantenere il piano di Problem Management e Service Improvement. Tool di lavoro: MS Project (o equivalente); Strumenti di Analisi statica; Excel e PowerPoint. Competenze tecniche richieste: Processi e Procedure di Service management; Processi DevOps con conoscenza di almeno uno strumento di CI/CD (Jenkins, Bamboo); Linguaggi di programmazione (Java, Javascript, Framework Javascript, C++, C#, C); Ambienti di shell e scripting sia Windows che Linux. scrittura scripts di automatizzazione attività; Almeno un prodotto di analisi statica per la software quality (SonarQube, Microfocus Fortify, Checkmarx, Kiuwan, CAST); Base delle architetture dei sistemi informativi e della virtualizzazione. Necessaria esperienza nel ruolo di almeno 3/4 anni, una forte predisposizione alla gestione del Service Team, focalizzazione sulla crescita individuale e rafforzamento delle potenzialità dei singoli componenti del Service Team. Formazione richiesta: Laurea in materie scientifiche o informatiche o equivalenti. Completano il profilo buona leadership e predisposizione al lavoro in team, precisione, attitudine al problem solving, focalizzazione sugli obiettivi e una discreta conoscenza della lingua inglese. Si offre un contratto a tempo indeterminato e la possibilità di sperimentarsi in un contesto internazionale, solido e in forte crescita.
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Italia (Tutte le città)
Gruppo Innova, per ampliamento della propria sede di Forlì, si ricerca: - n. 1 persona come responsabile Contact Center Full-Time (avrà il compito di gestire e controllare il CRM dedicato ai nostri clienti e della qualità del Contact Center); - n. 1 persona adetta/o al Customer Service Part-Time(avrà il compito di assistenza precedente, contemporanea o successiva ad un acquisto). Per le mansioni sopra citate si offre contratto fisso, con stipendio mensile calcolato in base alle ore lavorate, formazione in azienda. Requisiti minimi: - Ottime doti comunicative; - Disponibilità Immediata;
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Milano (Lombardia)
Ricercamy.com, the new recruiting company founded with the aim to rewrite the standards of the sector in Italy, is seeking a: CUSTOMER SERVICE SPECIALIST Our client, Getinge Italia, a company operating in the medtech sector, has commissioned us to research a figure of CUSTOMER SERVICE SPECIALIST. Job Purpose: the CSS is the Customer reference point being responsible for order management – from incoming order to the invoicing – ensuring satisfaction through timely product delivery. Key Duties and responsibilities: Order management in the ERP system. Sending of purchase orders to vendors (intercompany or third parties) Delivery time monitoring interacting with vendors (by e mail, calls) Monitoring and managing deliveries to the customer. Sales orders invoices creation and support in solving e-invoicing issues. Support to finance department for solving issues linked to purchase orders and sales orders. Support to the Customer Service Manager for the monthly Net Sales forecast. Manage any product return process following the reverse process from customer to the warehouse. Skills: Strong phone contact handling skills and active listening Familiar with CRM systems Customer orientation and ability to adapt/respond to different types of characters Ability to multi-task, prioritize and manage time effectively Adaptability Ability to Work Under Pressure Positive Attitude Languages: Native Italian speaker and fluent in English. Temporary contract is offered. The position is open to both men and women (L. 903/77 e L. 125/91). “Ricercamy Srl is in possession of open-ended ministerial authorization n°39/0000225 granted by the Ministry of Labor and of PS in accordance with D. Lgs. 276/03”
Vista prodotto
Milano (Lombardia)
Ricercamy.com, the new recruiting company founded with the aim to rewrite the standards of the sector in Italy, is seeking a: CUSTOMER SERVICE SPECIALIST Our client, Getinge Italia, a company operating in the medtech sector, has commissioned us to research a figure of CUSTOMER SERVICE SPECIALIST. Job Purpose: the CSS is the Customer reference point being responsible for order management – from incoming order to invoicing – ensuring satisfaction through timely product delivery. Key Duties and responsibilities: Order management in the ERP system (SAP) Knowledge of goods handling systems (MB51, MB04, MMBE) Sending of purchase orders to vendors (intercompany or third parties) Delivery time monitoring interacting with vendors (by e mail, calls) Monitoring and managing deliveries to the customer. Sales orders invoices creation and support in solving e-invoicing issues. Support to finance department for solving issues linked to purchase orders and sales orders. Support to the Customer Service Manager for the monthly Net Sales forecast. Manage any product return process following the reverse process from customer to the warehouse. Skills: Excellent knowledge of SAP Good english, written and spoken Strong phone contact handling skills and active listening Familiar with CRM systems Customer orientation and ability to adapt/respond to different types of characters Ability to multi-task, prioritize and manage time effectively Adaptability Ability to Work Under Pressure Positive Attitude Languages: Native Italian speaker and fluent in English. Temporary contract is offered. The position is open to both men and women (L. 903/77 e L. 125/91). “Ricercamy Srl is in possession of open-ended ministerial authorization n°39/0000225 granted by the Ministry of Labor and of PS in accordance with D. Lgs. 276/03”
Vista prodotto
Milano (Lombardia)
Ricercamy.com, the new recruiting company founded with the aim to rewrite the standards of the sector in Italy, is seeking a: CUSTOMER SERVICE SPECIALIST Our client, Getinge Italia, a company operating in the medtech sector, has commissioned us to research a figure of CUSTOMER SERVICE SPECIALIST. Job Purpose: the CSS is the Customer reference point being responsible for order management – from incoming order to invoicing – ensuring satisfaction through timely product delivery. Key Duties and responsibilities: Order management in the ERP system (SAP) Knowledge of goods handling systems (MB51, MB04, MMBE) Sending of purchase orders to vendors (intercompany or third parties) Delivery time monitoring interacting with vendors (by e mail, calls) Monitoring and managing deliveries to the customer. Sales orders invoices creation and support in solving e-invoicing issues. Support to finance department for solving issues linked to purchase orders and sales orders. Support to the Customer Service Manager for the monthly Net Sales forecast. Manage any product return process following the reverse process from customer to the warehouse. Skills: Excellent knowledge of SAP Good english, written and spoken Strong phone contact handling skills and active listening Familiar with CRM systems Customer orientation and ability to adapt/respond to different types of characters Ability to multi-task, prioritize and manage time effectively Adaptability Ability to Work Under Pressure Positive Attitude Languages: Native Italian speaker and fluent in English. MEMBERSHIP IN PROTECTED CATEGORIES WILL BE PREFERENTIAL Temporary contract is offered (3 months) The position is open to both men and women (L. 903/77 e L. 125/91). “Ricercamy Srl is in possession of open-ended ministerial authorization n°39/0000225 granted by the Ministry of Labor and of PS in accordance with D. Lgs. 276/03”
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Torino (Piemonte)
Randstad Contact Center, divisione specializzata di Randstad Italia, ricerca per importante multinazionale nel settore trasporti, degli operatori Customer Service. Si offre inserimento in somministrazione. Luogo di lavoro: Settimo Torinese (TO). Orario di lavoro: FULL TIME con orario centrale dal Lunedì al Venerdì.   La risorsa si occuperà di: - ricezione e smistamento chiamate all'ufficio Support Client; - pianificazione consegne; - risoluzione problemi operativi; - supporto al cliente via chat o telefono; - creare report utilizzando Excel.   Requisiti: - Laurea; - ottima conoscenza della lingua INGLESE (C1-C2); - esperienza pregressa nel customer service, preferibilmente telefonico; - proattività e ottime doti di problem solving.     Clicca sul link sottostante "sito web" per inviarci la tua candidatura.
Vista prodotto
Italia
Become part of the Front Office team at one of our Hotels in the heart of Milan. As a Guest Service Agent you'll be the first point of contact for our guests, creating memorable experiences during arrival, stay and departure. Your responsibilities include: Being the friendly face that responds promptly to guest inquiries, providing information and assistance. Handling check-in, check-out activities as well as other related tasks. Efficiently managing guest messages and requests. Staying updated about hotel services, guest needs, and special events. Ensuring lobby and Front Desk standards and safety compliance. Adhering to policies and procedures when working front of house equipment and property management systems. Join us to shape your outstanding career! Send in your application and let's create exceptional memories together. Exceed expectations revealing: A unique personality and a true passion for hospitality. Experience in the role. Familiarity with Opera PMS for efficient operations. Excellent communication skills. Ability to anticipate and resolve challenges and complaint resolution finesse. A commitment to delivering a high level of customer service. Impeccable grooming standards. Versatility in handling various work scenarios. Enthusiasm when being assigned to both individual and team-oriented tasks. Mastery of the local area, enhancing guest experiences. Embrace global diversity by speaking: Italian – fluently English – fluently Additional languages are a plus. Tipo di contratto: Full Time Retribuzione oraria indicativa: 9 - 10 € La retribuzione effettiva potrà essere valutata in base alla reale esperienza del candidato. Il presente annuncio è rivolto ad entrambi i sessi, ai sensi delle leggi 903/77 e 125/91 e a persone di tutte le età e tutte le nazionalità, ai sensi dei decreti legislativi 215/03 e 216/03. Settore: Hotel/Turismo Ruolo: Ristorazione/Hotellerie
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Lodi (Lombardia)
We offer baby-sitter services, domestic helpers, baby-sitters plus domestic help, caregivers, couples, cooks, housekeepers, full-time availability, part-time, fixed meals and accommodation. We have staff available in the immediate referenced, with reliable and qualified verifiable references, if foreigner in possession of residence permit, identity card, tax code and passport. The staff will be hired directly by the employer. You can visit our website or contact us. Contact us: Monday to Thursday from 09.30-13.00 / 14.30-18.30 Friday from 09.30 to 14.00. (Office hours)
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Teramo (Abruzzo)
Esperto centralinista, addetto assistenza clienti, customer service, front office, back office, addetto contact center Cerco urgentemente lavoro a Teramo e provincia Disponibilità immediata
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Verona (Veneto)
OnTim, Società operante nel settore della consulenza aziendale, per apertura della nuova sede di Verona (zona sud), seleziona operatori part-time per attività di customer service in&outbound. Le risorse selezionate saranno inserite in un contesto giovane con inquadramento a norma di legge e compenso composto da fisso mensile più interessanti incentivi. L'apertura degli uffici è prevista nel mese di febbraio. La provenienza dal settore dei servizi sarà considerata titolo preferenziale. Per candidarsi alle selezioni inviare dettagliato curriculum vitae all'indirizzo job@ontim.it indicando nell'oggetto: nuova sede Verona
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Palermo (Sicilia)
Sei alla ricerca di una realtà solida e in forte espansione, che ti dia l'opportunità di diventare un professionista nel campo dell'assistenza alla clientela? CONTACT CALL SERVICE sta cercando proprio te! Cerchiamo consulenti telefonici ambosessi per la nuova sede di PALERMO: Con diploma di maturità Con esperienza pregressa nel customer care/servizio clienti inbound & outbound Persone spigliate nella comunicazione e nell'utilizzo del computer da inserire come Addetti Contact Center per la nostra sede operativa di PALERMO. Diventare un consulente telefonico CONTACT CALL SERVICE significa essere un professionista nel settore outsourcing, specializzato in un settore, quello del contact center, in forte espansione! CONTACT CALL SERVICE, è LEADER IN ITALIA nel settore CONTACT CENTER sia inbound che outbound: Operiamo attraverso le nostre filiali in Mantova, Pavia, Verona e Palermo. Offriamo: Un piano di carriera strutturato che parte da un iniziale inserimento con contratto a progetto part time, con concrete prospettive di crescita e di inserimento in organico. Una settimana di formazione intensiva, all'inizio dell'inserimento, studiato per permetterti di apprendere le basi del tuo ruolo Un ruolo dinamico dove grazie alla pratica svilupperai competenze on the job. Inserimento in un ambiente giovane, dinamico e positivo Sei pronto/a a entrare a far parte del nostro team e hai voglia di investire sul tuo futuro? Candidati subito rispondendo a questo annuncio, cosa aspetti? Il presente annuncio è rivolto ad entrambi i sessi, ai sensi delle leggi 903/77 e 125/91, e a persone di tutte le età e tutte le nazionalità, ai sensi dei decreti legislativi 215/03 e 216/03.
Vista prodotto
Italia
Hosco A Concierge serves as a key point of contact for Guests and VIP Guests throughout their stay at the hotel, providing information about the hotel and the local vicinity. What will I be doing? A Concierge, you will serve as a key point of contact for Guests and VIP Guests throughout their stay at the hotel, providing information about the hotel and the local vicinity. A Concierge is responsible for managing the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards: - Serve as a key point of contact for Guests and efficiently respond to Guest enquiries - Provide information, advice and booking services for a wide variety of Guest enquiries, including city tours, theatre tickets, restaurants, doctors, flight bookings, among others - Process and deliver messages for Guests - Deliver and safely storage Guest luggage - Stay current with all hotel services as well as daily VIP requests and special events - Ensure orderliness and safety guidelines around the lobby and front door areas - Provide support to Management as required, in cases of emergency - Project a professional manner with an emphasis on hospitality and Guest service - Maintain a clean, healthy, and safety working area - Act in accordance with policies and procedures when working with front of house equipment and property management systems What are we looking for? Concierges serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: - Positive attitude and good communication skills - Commitment to delivering a high level of customer service - Excellent grooming standards - Flexibility to respond to a variety of different work situations - Ability to work on your own and as part of a team - Knowledge of the local area It would be advantageous in this position for you to demonstrate the following capabilities and distinctions: - Previous experience working in Concierge in a hotel environment What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its. Our vision ?to fill the earth with the light and warmth of hospitality? unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! Hilton Molino Stucky Venice Settore: Altro Ruolo: Altro
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Italia
Descrizione annuncio Immaginate un luogo dove qualità e convenienza si incontrano, rendendo l'arredamento accessibile a tutti. Questo è Mondo Convenienza!Da oltre 35 anni siamo nelle case di milioni di famiglie italiane, grazie a 4500 collaboratori che lavorano con passione e dedizione. Partiti da Civitavecchia nel 1985, oggi contiamo 50 punti vendita e 42 impianti logistici in Italia, oltre a 3 store e 2 hub in Spagna. Non ci fermiamo mai! Con il servizio "Dolce Casa" e i nostri canali digitali, offriamo un'esperienza d'acquisto su misura per ogni cliente. Il segreto? Fornitori storici (l'80% italiani), innovazione continua e una visione sempre proiettata al futuro. Vuoi far parte di questa avventura? Mondo Convenienza non è solo un lavoro, è un'opportunità! Unisciti alla nostra squadra come Specialista Google Cloud Platform: Mondo Convenienza ti sta cercando! Sei una persona dinamica e con ottime doti analitiche? Abbiamo l'opportunità perfetta per te! Chi cerchiamo? Stiamo cercando uno Specialista Google Cloud Platform da inserire all'interno del Team della Funzione IT Network e Comunicazioni nella nostra HQ di Civitavecchia. Garantirai lo sviluppo, l'implementazione e la gestione ottimale di soluzioni su Google Cloud Platform (GCP) per sistemi di Contact Center omnicanale, migliorando la customer experience attraverso l'integrazione e l'ottimizzazione dei canali di interazione con i clienti. Quali saranno le tue principali attività? - Progettare, implementare e gestire soluzioni di Contact Center basate su Google Cloud Platform; - Integrare i sistemi di Contact Center con le piattaforme aziendali esistenti, come CRM ed ERP; - Sviluppare e implementare strategie omnicanale per una gestione efficace delle interazioni con i clienti attraverso diversi canali (voce, chat, email, social, etc.); - Monitorare e ottimizzare le performance delle soluzioni implementate, garantendo elevati standard di qualità del servizio; - Collaborare con team interni (IT, Customer Service, Marketing) ed esterni (fornitori, consulenti) per assicurare l'allineamento con gli obiettivi aziendali; - Mantenersi costantemente aggiornato sulle evoluzioni tecnologiche di Google Cloud e sulle best practice relative ai Contact Center; - Assicurare la conformità alle normative di sicurezza e privacy dei dati. Hai le seguenti caratteristiche? - Laurea in Informatica, Ingegneria o discipline affini, oppure esperienza equivalente; - Esperienza di almeno 2 anni in ruoli simili, preferibilmente in contesti complessi; - Conoscenza base di IT governance e normativa GDPR; - Buona conoscenza della lingua inglese, scritta e parlata; - Conoscenza approfondita di Google Cloud Platform; - Conoscenza di strumenti di Intelligenza artificiale e machine learning applicati ai Contact Center, inclusa l'integrazione di chatbot e soluzioni di automazione; - Conoscenza di architetture di rete, protocolli di comunicazione e sicurezza in ambienti cloud; - Conoscenza di strumenti di integrazione con CRM ed ERP; Che cosa offriamo? Inquadramento CCNL Commercio tempo indeterminato. In base all'esperienza maturata verrà valutato il livello d'inserimento e il range retributivo. Ti garantiamo un piano di on-boarding strutturato che ti accompagnerà durante il periodo di inserimento in azienda, con una formazione dedicata on the job grazie alla collaborazione dei colleghi senior. Ti daremo la possibilità di lavorare in un ambiente giovane, informale e stimolante che agevola il confronto tra le persone e le supporta nella crescita. Dove? Civitavecchia È richiesta presenza in sede Se sei pronto per unirti a noi, invia il tuo curriculum ed entra in un'azienda dove ogni giorno sarà un'opportunità per fare la differenza! Settore: Grande distribuzione/Supermercati Ruolo: Ricerca e sviluppo Tipo di occupazione: Contratto a tempo indeterminato
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Italia
Hosco Job purpose As a Reservation Officer at our exclusive member club, your role is vital in providing exceptional service to our esteemed members through efficient handling of reservations, enquiries, and requests. Working closely with the reception team, you will ensure seamless communication and uphold the highest standards of hospitality. Main Activities and Responsibilities: ? Respond swiftly to email enquiries (within 20 minutes) and telephone calls (within 3 rings), providing courteous and helpful assistance. ? Make reservations, communicate changes or cancellations to the FOH team, and allocate tables for special requests according to club rules and operations. ? Confirm reservations and log cancellations and no-shows, following up with the Director of Membership as necessary. ? Study member profiles to brief the FOH team and other relevant departments, ensuring personalized service delivery. ? Maintain accurate records of member preferences and requests to enhance future visits, updating contact details as needed. ? Answer general enquiries about club facilities, services, and policies, demonstrating comprehensive knowledge and professionalism. ? Support reception Reception staff and actively promote club products, events, and spaces to drive revenue and enhance member satisfaction. ? Program out-of-hours telephone messages and auto-response emails to ensure timely communication with members. ? Perform general departmental administration tasks to support smooth operations. ? Manage other activities relating to or resulting from what is indicated in the previous points. Key Competencies: Required Education and Experience: ? Minimum of 3 years experience in a similar role within the luxury hospitality industry. ? Fluent written and spoken English. ? Proficiency in database management tools such as SevenRooms. ? Comfortable using Microsoft Excel, Word, and PowerPoint. ? Excellent communication skills, both verbal and written, with a proactive approach to guest service. ? Friendly demeanor with a genuine desire to support colleagues and create positive interactions. ? Willingness to work flexible hours, including evenings, weekends, and during special events. ? Discretion, empathy, and confidentiality in handling sensitive information. ? Knowledge of one or more foreign languages (min. fluent in Italian and English). General Knowledge and Technical Skills: ? Comprehensive understanding of luxury hospitality standards and guest service protocols. ? Familiarity with reservation management systems and Microsoft Office suite. ? Ability to anticipate guest needs and provide personalized service in a fast-paced environment. ? Methodical and meticulous approach to maintaining databases and records. Personal and Interpersonal Skills: ? Exceptional interpersonal skills: Engage effectively with members and guests in a friendly and charming manner. ? Proactive attitude: Anticipate member needs and provide personalized assistance with genuine care and attention to detail. ? Collaborative team player: Work well with colleagues across departments to ensure seamless service. ? Strong problem-solving skills: Handle inquiries and resolve issues promptly and professionally. ? Positive attitude and resilience: Maintain composure and grace under pressure, committed to delivering outstanding service. The Wilde Settore: Altro Ruolo: Altro
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Perugia (Umbria)
Offriamo presso la nostra Sede Operativa di Perugia Servizio Cura e Accoglienza / Assistenza Diurna / Counseling a Bambini, Adolescenti, Adulti e Anziani autonomi e/o con disabilita' accertata e comprovata (esempio: pensione di accompagnamento /assegno care giver). Per accedere al nostro Servizio di Cura e Accoglienza / Assistenza Diurna / Counseling e presentare Domanda tramite modulo di richiesta per un Vostro familiare e/o amico, Vi chiediamo gentilmente di contattarci direttamente presso la nostra sede operativa di Perugia rispondendo a questo annuncio tramite telefono, sms o email specificando il Vostro Nome, Cognome, Data d Nascita, Residenza, tipo di Cura e Accoglienza / Assistenza Diurna / Counseling richiesto e dieta eventuale richiesta. Si offre un Servizio di Cura e Accoglienza / Assistenza Diurna / Counseling serio e puntuale, attento alle necessita' dei nostri clienti e soci, con personale esperto, bravo nella preparazione di piatti di cucina sana e variabile ad ogni necessita' dietetica, in lingua italiana e Inglese, residente a Perugia Citta' (Centro Storico). Zona di lavoro Perugia Citta' (Centro Storico) Offresi massima serietà, referenze ed esperienza lavorativa significante in Italia e all'Estero. Si richiede max serietà, astenersi perditempo. Grazie. Contatti: +39 328 833 50 44 +1 864 907 5775 - (For English Speakers) Care and Hospitality Service / Day Care / Counseling at our Headquarters of Machaseh shel Tikvah (Shelter of Hope) for Counseling in Perugia, Italy We offer Care and Hospitality Service / Day Care / Counseling for Children, Adolescents, Adults and Seniors who are autonomous and / or with (ascertained, proven) disability at our Headquarters in Perugia (example: Invalidity/Disability pension / Care giver allowance). To access our Care and Hospitality Service / Day Care / Counseling Service and Submit an Application with our Appication Form for a Family Member and / or Friend, we kindly ask you to contact us directly at our Headquarters in Perugia by answering this announcement by telephone, sms or email specifying your Name, Last Name, Date of Birth, Residence, type of Care and Hospitality Service / Day Care / Counseling and specific diet details required. We offer a serious and punctual Care and Hospitality Service / Day Care / Counseling, attentive to the needs of our Customers and Members, with professional and experienced staff, also good in the preparation of healthy dishes which can be varieted subject to every specific dietary need, in Italian and English, living in Perugia City (Downtown Perugia). Working area: Perugia City (Downtown Perugia) We offer Professionalism, References and significant Work Experience in Italy and Abroad. Respect is highly reccommended, to refrain time-wasters. Contacts Details: +39 328 833 50 44 (Italian) +1 864 907 5775 (English)
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Italia
Hosco Our jobs arent just about giving guests a smooth check-in and check-out. Instead, we want to build an experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience. No matter what position you are in, there are a few things that are critical to success ? creating a safe workplace, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts ? to get it right for our guests and our business each and every time. CRITICAL TASKS Guest Relations § Actively listen and respond positively to guest questions, concerns, and requests using brand or property specific St. Regis process to resolve issues, delight, and build trust. § Address guests service needs in a professional, positive, and timely manner. § Anticipate guests service needs, including asking questions of guests to better understand their needs and watching/listening to guest preferences and acting on them whenever possible. § Assist other employees to ensure proper coverage and prompt guest service. § Engage guests in conversation regarding their stay, property services, and area attractions/offerings, including social media where appropriate. § Thank guests with genuine appreciation and provide a fond farewell. § Welcome and acknowledge each and every guest with a smile, eye contact, and a friendly verbal greeting, using the guests name when possible. § Stay up-to-date on the local area so that you are prepared to provide specific recommendations for guests. § Communicate recommendations in a way that builds excitement and interest among guests and associates. § Perform other reasonable duties as requested. Check-in/Check-out § Keep track of changes in room status (e.g., early check-out, late check-out, room transfer, unexpected stay over) for Housekeeping. § Organize and coordinate check-in/pre-registration procedures for arriving groups. § Process all check-outs including express check-outs, resolving any late and disputed charges, settling account, retrieving room key, and requesting comments on guests stay. § Process all guest check-ins by confirming reservations in computer system (e.g., Fidelio, PMS, FOSSE, OPERA), verifying guest identity, requesting form of payment, assigning room, and issuing room key in accordance with property policies and procedures. § Secure valid form of payment (e.g., credit card, cash) prior to issuing room key. § Sell a room/accommodation to guests without reservations based on availability. § Verify and adjust billing for guests. Cash Handling § Process all payment types such as room charges, cash, checks, debit, or credit. § Process adjustment vouchers, paid-outs, correction vouchers, and miscellaneous charges. § Count bank at end of shift and secure bank. § Balance and drop receipts according to Accounting specifications. § Obtain manual authorizations and follow all Accounting procedures when computer system is down. § Count bank at the beginning of shift to ensure that amounts are correct and that there is adequate change. § Follow the requirements and tasks as defined in EMEA Front Desk Cashiering SOP. § Comply with the requirements of the Marriott Cashiering Responsibilities/Petty Cash Fund and Cashier Overage/Shortage SOPs. Reports/Recordkeeping § Run daily reports (number of arrivals, departures), identify any special requests, and check reports for accuracy. § Run credit card authorization report and check for discrepancies. § Review shift logs/daily memo books and document pertinent information in logbooks in the absence of a departmental Supervisor. § Print contingency lists to have a record of all guests in case of emergency. Communications § Provides assistance to coworkers, ensuring they understand their tasks. § Speak to guests and co-workers using clear, appropriate and professional language. § Instruct guests on how to access the internet (e.g., dial-up, broadband, wireless). § Answer telephones using appropriate etiquette including answering the phone within 3 rings, answering with a smile in ones voice, using the callers name, transferring calls to appropriate person/department, requesting permission before placing the caller on hold, taking and relaying messages, and allowing the caller to end the call. Working with Others § Support all co-workers and treat them with dignity and respect. § Develop and maintain positive and productive working relationships with other employees and departments. § Handle sensitive issues with guests with tact, respect, diplomacy, and confidentiality. Policies and Procedures § Ensure uniform, nametags, and personal appearance are clean, hygienic and professional. § Follow company and department policies and procedures. § Perform other reasonable job duties as requested by Supervisors. § Protect company tools, equipment, machines, or other assets in accordance with company policies and procedures. § Protect the privacy and security of guests and coworkers. Quality Assurance/Quality Improvement § Comply with quality assurance expectations and standards. Safety and Security § Follow property specific procedures for handling emergency situations (e.g., evacuations, medical emergencies, natural disasters). § Maintain awareness of undesirable persons on property premises. § Report work related accidents, or other injuries immediately upon occurrence to manager/supervisor. § Identify and correct unsafe work procedures or conditions and/or report them to management and security/safety personnel. CRITICAL COMPETENCIES § Fluent English § Analytical Skills § Learning § Decision-Making § Problem Solving § Computer Skills § Basic Mathematics Interpersonal Skills § Customer Service Orientation § Interpersonal Skills § Team Work § Diversity Relations Communications § English Language Proficiency § Communication § Listening § Applied Reading § Writing Personal Attributes § Integrity § Dependability § Positive Demeanor § Presentation § Adaptability/Flexibility § Stress Tolerance § Initiative Organization § Multi-Tasking Time Management PREFERRED QUALIFICATIONS Education Higher Education, Diploma or equivalent Related work experience is required No supervisory experience is required At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you. The St. Regis Rome Settore: Altro Ruolo: Altro
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Verona (Veneto)
Centax Telecom Srl, è un operatore di riferimento nel settore del Business Process Outsourcing dal 1994. Siamo specializzati nei servizi di “CRM e di Contact Center”, abbiamo una struttura ICT qualificata e realizziamo interventi “su misura” per importanti realtà nazionali ed internazionali. Per attività di customer service settore digitale selezionamo: STUDENTI UNIVERSITARI disponibili a lavorare presso il contact center per circa 20 ore settimanali da Lunedì a Venerdì, su turni di 4/5 ore ciascuno. Preferibile disponibilità nella fascia pomeridiana. Requisiti richiesti: -preferibile esperienza pregressa presso contact center -ottime doti comunicative -entusiasmo -buona conoscenza informatica -flessibilità Luogo di lavoro: Verona
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Roma (Lazio)
Stiamo surrounding a smart cameriere / cameriera per arrendere ordini e consegnare cibo e bevande ai nostri clienti. Definitely, dovresti essere in grado di fornire un'ccellente esperienza complessiva agli ospiti. Responsibility Provide an eccellente customer service to guarantee your satisfaction Saluta i clienti and presents the menu Provide consigli sui menu o condividere informazioni aggiuntive su richiesta I held and served ordini di cibo / bevande and sold prodotti aggiuntivi when appropriato Make use of the tavoli and keep it tavoli puliti e in ordine Check the quality of the product and correct any problem Consegnare garantni e riscuotere pagamenti Enjoying the full contact with the person of the service and the service Follow the rules / regulations pertinent to the sanitary provision and the guidelines of the client service Requisiti Checks the delicious taste with cameriere or cameriera Orientation to service and ottime capacità organizzative Problem solving and decision making skills Esperienza pratica con registratore di cassa e qualsiasi information system per gli ordini Attentive consultation and effective communication skills Buone condizioni fisiche Diploma di scuola superiore; the training sulla sicurezza alimentare sarata considerata un vantaggio I applied for qualification in order to insure my own CV / curriculum per l'applicazione immediata.
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Italia (Tutte le città)
Descrizione DESCRIPTION Majorel is now Teleperformance. Together, we can further refine our digital service offerings to help the world's leading brands operate with greater agility and adaptability to master their future. A core Teleperformance commitment is to position top talent for success in this new chapter. We believe that it's the people who make both companies genuinely exceptional and the combined organization will offer significant career development opportunities all around the world. Are you ready to explore a whole new world of vast opportunities? We're glad to meet you. Apply today! For an important partner in the cosmetics industry, L'Oréal Group, we are looking for brilliant resources to be included as Customer Service employees. The ideal candidate has a strong orientation towards the achievement of objectives, excellent interpersonal skills and shows a propensity to manage telephone contact. Responsibilities Management of consumer requests relating to Information and Complaints through different channels (i.e. live chat, phone, emails, webforms, Social 1:1) by providing excellent solution, service, product and beauty advice in a professional, precise and timely manner. Requirements Must have * Excellent communication skills, empathy b'&' high focus on customer satisfaction * Customer orientation, problem solving skills, teamwork * Native language skills in French or at least C1 level knowledge * English at least B2 (written, spoken and read) * Good IT skills - required competence and speed in the use of tools to report interactions * Availability to work on shifts Nice to have * Prior experience in Cosmetics and Luxury sector is preferential * Knowledge and experience with digital and social media * Previous experience in Customer Service What we offer * Competitive salary and benefits * Flexible shift system * Stable multinational company with an international and diverse environment * Possibility of internal growth * Work/live in Milan, one of the world fashion cities and gateway to one of the most beautiful countries in the world * Convenient work location with excellent public transport connections * Remote working according to project needs; it is mandatory to be within 100 km from our office in Milan while working from home * Feel Good Program to create a better work environment for our people and focus on their wellbeing and engagement If you like to be part of this great journey and growing opportunities, please join us in a vibrant, multi-cultural city center environment. Explore you career possibilities and work on your Personal Development. Above all, enjoy the experience of working with this highly prestigious brand L'Oréal Group! Equal opportunities At Majorel we are committed to equal opportunities between men and women. In the same way, our offered positions can be developed by people with disabilities. We guarantee compliance with preven
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Italia (Tutte le città)
Descrizione Job description For an important partner in the cosmetics industry, L’Oréal Group, we are looking for brilliant resources to be included as Customer Service employees. The ideal candidate has a strong orientation towards the achievement of objectives, excellent interpersonal skills and shows a propensity to manage telephone contact. Responsibilities Main activities: Management of consumer requests relating to Information and Complaints through different channels (i.e. live chat, phone, emails, webforms, Social 1:1) by providing excellent solution, service, product and beauty advice in a professional, precise and timely manner. Requirements Must have • Excellent communication skills, empathy & high focus on customer satisfaction • Customer orientation, problem solving skills, teamwork • Native language skills in English or at least C1 level knowledge • Italian knowledge at least B2 (written, spoken and read) • Good IT skills - required competence and speed in the use of tools to report interactions • Availability to work on shifts Nice to have • Prior experience in Cosmetics and Luxury sector is preferential • Knowledge and experience with digital and social media • Previous experience in Customer Service What we offer Our offer: • Competitive salary and benefits • Flexible shift system • Stable multinational company with interaction between different nationalities and cultures and the possibility of internal growth • Modern and positive work environment • Excellent public transport connections • An international environment employing people from different nationalities and cultures If you like to be part of this great journey and growing opportunities, please join us in a vibrant, multi-cultural city center environment. Explore you careers possibilities and work on your Personal Development. Above all, enjoy the experience of working with this highly prestigious brand L’Oréal Group! Welcome to Majorel! We are a leading customer experience multinational with over 82,000 professionals in 45 countries all over the globe. Our diverse #OneTeam designs and delivers flexible solutions in 70 different languages that make a difference to the customers of many of the world’s most respected brands. Creativity, Excellence and Respect, our fundamental values, drive everything we do. Whether you are an experienced professional or just starting out, we can offer you the right support to help you achieve your goals. Are you also #DrivenToGoFurther? Join us now! Equal opportunities At Majorel we are committed to equal opportunities between men and women. In the same way, our offered positions can be developed by people with disabilities. We guarantee compliance with preventive regulations to ensure the care for the safety and health of workers in our facilities or in teleworking
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Benevento (Campania)
P. Service Azienda Leader In Italia Nella Gestione Di Servizi Contact Center Outbound, Ricerca Personale Per nuova apertura in Benevento. Si Richiede Diploma di maturità Esperienza nel settore contact center o semplicemente passione per la vendita nel mettersi in gioco Ottime capacità comunicative e relazionali Buona conoscenza delle tecniche di vendita Determinazione nel raggiungimento degli obiettivi Predisposizione a lavorare in team si offre: Fisso mensile (350 euro)e ottimi Incentivi dedicati al raggiungimento degli obiettivi condivisi Intenso programma formativo di ingresso e percorsi di perfezionamento continui Per altre info inviare il CV.
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Avellino (Campania)
DK Global Recruitment is a multilingual recruitment agency, based in Dublin, Ireland. We specialize in finding European language-speaking jobs for job seekers in many European countries. With years of experience in the multilingual BPO sector. Our fully-trained expert recruiters help and advise job seekers throughout the recruitment process, and always treat the candidate as a high priority. Our clients are highly-reputed companies with constant growth in the international market and we are pleased to find good employees for them. Thus, you should not hesitate to contact us regarding any kind of queries you have, related to jobs and career advice. Responsibilities Solving customers queries by phone or emails Provide excellent level of customer services Maintain strong professional relationships with all clients and customers Reporting to team managers or team supervisor Requirements Fluent Italian Advanced English Very good  knowledge of computers No previous work experience required Willing to relocate to Athens, Greece Enjoy talking with people by phone and emails Able to work in fast- pace  and competitive atmosphere EU passport / ID card Relocation package for the candidate coming from abroad Flight ticket booked by the company 2 weeks of free accommodation at a company hotel (breakfast included) Taxi transfer from the airport Support in finding an apartment to rent Benefits Excellent Salary Flight ticket provided to Athens Taxi pickup service from the airport 2 weeks free hotel accommodation (breakfast included) Free Greek language courses Monthly performance bonus 175% day salary if work on Sunday or Greek holidays Overtime paid 2 extra full salaries paid per year (pro rata) Training provided (paid) International working environment On-site canteen (discounts for employees) Welcome event Why use a Recruitment Agency You are given extra support in preparing for interviews You have a contact person who gives you all the details of the job You can ask for your application feedback anytime via email or phone You don’t have to face the situation where company do not reply to you for days All our services to job seekers are free of charge. We also offer bonus scheme to candidates Note: Applying to this job advertisement would be considered as GDPR consent given to DK Global Recruitment. We may share your profile details directly with hiring company for initial screening of your profile suitability and duplicate check.
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Torino (Piemonte)
Provides the best service, assisting the store team and clients through the selling ceremony Welcoming, understanding customer’s needs and orienting them into the departments Providing support while trying the products on Serving as a liason between the sales team and the clients Interacting with customers to ensure client satisfaction Packing and providing support during payment Stock & Inventory Management: Support colleagues with product replenishment and stock activities, to ensure store efficiency Visual Management: Ensure that products are ready for sale by following visual guide lines Administrative Activities: Support colleagues with administrative activities, to ensure store efficiency Job Requirements: Excellent Interpersonal and communication skills Strong understanding of Customer Service needs and Customer priorities Strong attention to detail and multi task Your Skills and Experience: Fluent English and Italian language; knowledge of other languages would be a plus. Ability to adapt to frequent change and a high pressure environment. Ability to initiate contact and communication. Motivated by being a team player with a common goal. Excellent Communication and interpersonal Skills with the ability to build and maintain relationships. Problem solving Contratto di lavoro: Tempo pieno, Tempo determinato Stipendio: €1.250,00 /mese
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Roma (Lazio)
We have exciting opportunities for Business Developers, to drive new business opportunities for one of our Clients by qualifying, nurturing and setting appointments in existing and prospect accounts. 3D2B has enjoyed rapid growth and at present, we are searching for experienced professionals to join our team. Location: Rome, Italy Languages: English (native) You Will… • Qualify leads from marketing campaigns as sales opportunities. • Contact potential clients through cold calling, emailing, and may also include the use of LinkedIn Sales Navigator. • Present client company to potential customers. • Identify prospects’/customers’ needs and suggest appropriate products/services. • Set up meetings between prospects/customers and Account Executives and/or relevant Sales Team. • Report to a dedicated Project Manager. • Stay up to date with new products/services. Apply If You… • Like helping people to find solutions to resolve their challenges. • Like to work in an international environment. • Are a highly motivated person with a competitive personality, strong attention to detail and a hunger to reach and/or exceed your goals. • Have exceptional communication skills, both oral and written, coupled with excellent listening skills and a positive and energetic phone presence. • Can demonstrate an aptitude for technology. A Plus If You… • Are fluent in any other EMEA language (written/spoken – at native level) • Are experienced in telesales, customer service, help desk, and/or inside sales role for at least 1 year • Demonstrate a history of achieving and exceeding sales targets/goals, or other KPIs • Have experience and good working knowledge of CRM technologies/business applications Be part of an innovative, collaborative and winning team! About Us… 3D2B is a leader in the B2B sales arena. Founded by American executives with decades of business to business lead generation, marketing and sales experience, 3D2B's mission is to provide its clients with the highest quality service, strong ROI, and ease of collaboration. What makes us different from other B2B agencies? We do not sell! We create opportunities! Our services help our clients to expand and develop their business, relying on our professionalism, quality, dedication, commitment, and expertise. Mandatory documents required • Valid EU identity card or valid passport • Fiscal Code or documentation providing proof of issue • Valid Foreigners permit to stay and work for non-EU citizens (Permesso di Soggiorno)
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Milano (Lombardia)
Hai esperienza nel settore dell'ASSISTENZA CLIENTI? Sei interessato ad un lavoro Part Time stimolante all'interno di una multinazionale leader del settore AUTOMOTIVE? Randstad Inhouse Services seleziona candidati per attività di CUSTOMER SERVICE all'interno di un moderno e strutturato CONTACT CENTER con sede ad ARESE (MILANO) Le risorse inserite si occuperanno in particolare di: - fornire assistenza telefonica al cliente in ambito Automotive - svolgere attività di back office tramite mail, chat e gestionali Requisiti: - Diploma e/o Laurea - esperienza in ambito CUSTOMER CARE maturata all'interno di Call Center o realtà aziendali strutturate in uno di questi settori: AUTOMOTIVE, ASSICURATIVO, BANCARIO, ENERGIA O TELECOMUNICAZIONI - ottima conoscenza dei principali strumenti informatici - ottime doti comunicative e relazionali, resistenza allo stress Orario di lavoro: PART TIME 20 ORE settimanali SU TURNI (lunedì/sabato 8:00/19:00) Si offre contratto iniziale in somministrazione a tempo determinato di 6 MESI con ottime possibilità di proroga. Retribuzione: 750 euro nette/mese. Benefit: Bus gratuito riservato ai dipendenti da Milano (Molino Dorino) ad Arese.
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Milano (Lombardia)
Hai esperienza nel settore dell'ASSISTENZA CLIENTI? Sei interessato ad un lavoro Part Time stimolante all'interno di una multinazionale leader del settore AUTOMOTIVE? Randstad Inhouse Services seleziona candidati per attività di CUSTOMER SERVICE all'interno di un moderno e strutturato CONTACT CENTER con sede ad ARESE (MILANO) Le risorse inserite si occuperanno in particolare di: - fornire assistenza telefonica al cliente in ambito Automotive - svolgere attività di back office tramite mail, chat e gestionali Requisiti: - Diploma e/o Laurea - esperienza in ambito CUSTOMER CARE maturata all'interno di Call Center o realtà aziendali strutturate in uno di questi settori: AUTOMOTIVE, ASSICURATIVO, BANCARIO, ENERGIA O TELECOMUNICAZIONI - ottima conoscenza dei principali strumenti informatici - ottime doti comunicative e relazionali, resistenza allo stress Orario di lavoro: FULL TIME 40 ORE settimanali SU TURNI (lunedì/sabato 8:00/19:00) Si offre contratto iniziale in somministrazione a tempo determinato di 6 MESI con ottime possibilità di proroga. Retribuzione: 1350 euro nette/mese. Benefit: mensa aziendale + bus gratuito riservato ai dipendenti da Milano (Molino Dorino) ad Arese.
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Napoli (Campania)
MUCCI GROUP, azienda di Contact Center,per nuova apertura sede di VILLARICCA (NAPOLI), seleziona 15 operatori part-time o full-time per attività di customer service in&outbound. Le risorse selezionate saranno inserite in un contesto giovane con inquadramento a norma di legge e compenso composto da fisso mensile di € 500 + incentivi. Possibilità di attività full time con fisso di € 1000 + incentivi. Le selezioni avverranno nella prima decade del mese di gennaio e l'apertura della nuova sede è prevista per fine gennaio. Per partecipare alle selezioni inviare dettagliato CV all'indirizzo job.muccigroup@gmail.com indicando nell'oggetto: OPERATORE NUOVA SEDE VILLARICCA (NAPOLI)
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