Customer support m f

The globally operating Geberit Group is a European leader in the field of sanitary products. Geberit operates with a strong local presence in most European countries, providing unique added value when it comes to sanitary technology and bathroom ceramics. The production network encompasses 29 production facilities, of which 6 are located overseas. The Group is headquartered in Rapperswil-Jona, Switzerland. With around 12,000 employees in around 50 countries, Geberit generated sales of CHF 3.1 billion in last 2018. SKILLS REQUIRED -M/F, at least 2-3 years of experience in similar activities as sales controlling, i.e. with strong interaction as well as focused experiences with the sales department -Master Degree in industrial/management/computer engineering or Economics -Excellent knowledge of MS Office, IT and data management tools; knowledge of SAP will be considered a plus -Fluent English and Italian, both written and spoken -Available and flexible person, accurate and timely, used to working for deadlines and goals -Strong interpersonal and relationship skills -Highly motivated & positive attitude especially towards team working -Outstanding presentation skills and communication skills -Ability to work well under pressure KEY TASKS & RESPONSIBILITIES -Manage customers’ agreements and bonus calculation -Formulate forecast estimates of sales -Analyze and report daily/monthly/annual sales -Administrate CRM procedures and daily activities -Support Key Accounts and other customers (data, price list, target achievement) -Sustain sales force through specific reports and IT support -Follow the implementation of new projects (CRM, reporting tools, showroom’s order form, etc.) -Revise customers reliability and payment terms -Manage agreements, commissions and relationships with agents JOB LOCATION & ADDITIONAL INFORMATION -Manno (Lugano Nord), Switzerland | 100% Full-time permanent job contract -Permanent residence in Canton Ticino required or, alternatively, in the italian border areas Please send CV (with current photo) by e-mail to cvgeberit@4uc.ch, showing the Ref. CO-051; as stated in the EU Directive 2016/679 (GDPR), please clearly consent to the treatment and processing of personal data present in your CV, for the Personnel Research and Selection exclusively purposes. Please also be kindly informed we will not be able to process your application without your explicit consent; this consent may be revoked at any time by writing to: info@4uc.ch, Finally, we will get in touch with you by when your profile will match with the posted vacancy.

Westhouse is a leading recruitment company that operates globally in the field of personnel selection, placement and project management. For our important client, leader in IT consulting, we ar currently looking for a: Network Architect (m/f) - Milano Your Tasks Responsible for designing, planning, implementing and controlling customer network & security projects on customer site (MILANO) Researching information security standards Conducting system security and vulnerability analyses and risk assessments Studying architecture/platform Your Skills University Degree Previous experience in the field Experience with Firewall detection Experience with desi...

Sales Engineer - Web Demonstration for Italy & Spain (m/f) You will work within the sales team, located in Torino, Italy, providing web demonstrations of FARO solutions for customer applications from a centralized studio to generate sales opportunities. FARO is different: FARO innovates and develops fascinating 3D measuring and documenting technology, which is widely used for many technologically advanced industries including the automotive, aerospace, architecture and engineering industries. We have also contributed to many innovative, exciting projects, such as F1, The Red Bull Sage project (extreme skydive), the restoration of archeological sites and many more.  Not everyone is f...

Senior Manager Product Management (m/f) All times are in Greenwich Mean Time. Job ID  566998 Location  IT-Milan Posted Date  10/08/2017 Company  Amazon Italia Customer Services Srl Recruiting Team .. Job Description Interested to help shape the product roadmap for Amazon devices in Europe? Come work with us! We’re working hard, having fun, and making history! As a Senior Manager, Product Management, you will help to build digital products and features that are integrated with Amazon's retail and digital services. You will execute the product strategy and roadmap for international launches. This role is inhere...

Reporting to the Head of Software Quality, this position will join a team of talented Engineers that build and maintain the company's cloud platform by helping them with quality assurance, test automation, test-driven development. The primary responsibilities are:Own, maintain, and evolve existing test automation tools, scripts, and suites; review and analyze requirements, specifications, technical design documents, and technical documentation to define test automation strategies and provide timely feedback; develop detailed, comprehensive, and well-structured test plans and test cases; develop an automation strategy including effort, scope, and timeline; identify and report issues found, then verify that issues are resolved and perform constant regression testing and code quality verifications002. International Hi Tech OrganisationModenaThe Ideal Candidate:Proven work experience in software quality assurance. Excellence in at least one test automation tool is highly desirable;knowledge of a range of testing methodologies, tools, and processes: functional, regression and integration testing using automated approaches;strong understanding of the Software Development Life Cycle. Experience in testing cloud products is highly desirable; Our client is International Leading Organization in customer communication management (CCM) solutions. They support the customer experience with innovative technologies to ensure the best client engagement.Ottima opportunità di carriera.

WE ARE LOOKING FOR YOU - STARTING IN JULY! ABOUT US roadsurfer is Europe's largest outdoor travel expert currently focusing on campervan rentals, abo & sales. We are an international, ambitious and rapidly growing team including more than 250 roadsurfers with great team spirit! We hold together while combining high quality standards with having fun at work! For our #roadsurferfamily we are looking for motivated and highly dedicated roadsurfers who want to join us on our journey! OUR MISSION Preparation and handing over the vans to our customers, which includes a proper introduction and briefing of the vehicles Coordinate the vehicle take-back as well as check-up for any damage and ensure its documentation Full preparation of the vehicles for the next costumer which includes cleaning/washing them Support the station manager with the consultation of our customers concerning every matter (including the vehicle itself and recommendations for roadtrips/campgrounds for example) If necessary you will act as a substitute for our station manager in his/her absence YOUR PROFILE You have a friendly and professional appearance as well as an service-oriented nature Work experience within branch structures / rental business is a plus You are absolutely hands-on and communicative You are a reliable problem solver and enjoy new challenges Italian and English fluent, German and French knowledge of advantage Driving license class B WHY US? We have great team spirit, flat hierarchies and we are motivated and open-minded We think employee appreciation is one of the most important things to do! We offer individual development opportunities and continuous support - professionally and personally We have regular team events You have a big advantage renting our Vans CONTACT You are made for the job? Then we are looking forward to your application! If you have any questions, please contact our recruiter Louisa at any time: (+49) 89 21093386 Arbeitsstunden: 20 pro Woche Job Types: Part-time, Temporary, Contract

Our Client is a Multinational US Company, leader in the production of Power Units and small and medium Diesel Engines for a wide range of Customers, Dealers and B2B in the Automotive, Construction and Agricultural Industry. Advanced Pre and post Sales culture, supported by New Digital Projects, are today allowing improved Services for the Sales Organizations worldwide, Distributors and Dealers, OEM’s and Sales offices, meeting the Customer’s needs and expectation of Service Management. The candidate we are selecting will be in charge of the implementation of the Digital Transformation Project. The position is open for a Customer System Solutions Manager Digital Transformation projects BASIC FUNCTION Responsible for Field Customer Support Systems, He/She: Proposes and coordinates the development and implementation of web based and IT Systems able to provide technical support and documentation to the Service Dealers, Distributors, OEMs and regional Sales offices. Implements Digital Transformation projects deeply changing the way in which the company interacts with its Distribution network and End Users. SPECIFIC RESPONSIBILITIES The Manager, with the support of his/her team, is responsible of developing, planning, budgeting, overseeing all Aftermarket Customer Support Systems for Diesel Engines Globally. More specifically: Defines specification, assures maintenance for and web-based platform systems to make technical documentation available to third party companies associated to the Company Service and Parts Network, to OEM customers and their network when so regulated by OEM Service Contracts. Proposes, defines and coordinates projects for developing: Diagnostic tools and functionalities for Electronically controlled Common Rail Diesel Engines Web based Spare Parts Look up, Parts Ordering system and Warranty System E-commerce and Mobile Apps Web Platforms and other web-based IT systems for Aftermarket Parts & Service IT Systems aimed at supporting OEMs Customer end-of line and on-field using available technology to better meet customer needs. The Candidate we like to meet has a University level of Education, Web based and IT knowledge as well as proven project and team management. Experience in after sales and service is a plus. The ideal candidate is fluent in English, has good attitudes in dealing with colleagues at all levels and Customers worldwide. Problem Solving, independence, attitude to travel managing situations within different cultures is a part of the position. Providing leadership through effective goal setting, support, delegation and communication, He/she Assigns tasks to the team allowing to effectively perform and assuring they deliver high-quality product in alignment with the overall products delivery schedule: Supervises the creation and maintenance of technical documentation to support Spare Parts identification and sales, such as. Assures support, informs, periodically travels and meets colleagues in Spare Parts Sales, Service Network management, Engine Sales globally in all Regions (EMEA, NA, LATAM, CHINA and APAC, INDIA) to train in the use of the tools, to get their feedback and collect information about their needs. Coordinates and develops synergies, encourages the implementation of common systems whenever possible, with the colleagues responsible for the same activities for Kohler gasoline engines and with the other entities and companies of Power Group. Supervises the creation, developing, writing and editing technical documentation to support operation and maintenance of products, such as Use & Maintenance Manuals, Service Manuals for service workshops, training and service tools documentation. Coordinates planning, scheduling, delivering, and communicating the status of related projects and provides periodic reports, keeping management informed of area activities and of any significant concerns or problems. Ensures customer receives required data in a timely manner. Grants support to OEM’s and OEM’s network about the above-mentioned topics. The Company offers: A Permanent Contract directly with the EMEA HQ, Based in Reggio Emilia (Italy) A highly professional environment, advanced technology with focus on Quality and Customer Satisfaction. To apply for this position We invite interested candidates m/f (Legislative Decree 903/77) meeting the requirements of the position Customer System Solutions Manager Rif. 263/19 CSSM to send: updated CV, covering letter. Kindly send you CV and letter of presentation in English or Italian. For first contact with qualified candidates, the initial interviews can be conducted via Skype. You are welcome to contact Susanne Kristiansen, s.kristiansen@kpconsulting.it, Senior Executive Consultant. Responsible for this project, or contact our office directly on 0039 0522 512067. All candidates meeting the described profile will be contacted within two weeks. K&P Consulting Srl, as a permanently associated company in the Register of Employment Agencies Ref. No 39/0002041, invites all candidates (Law 903/77) to read the privacy statement (Article 13 of Legislative Decree 196/2003) on the website www.kpconsulting.it

Per la nostra sede di Milano, stiamo cercando un Team Leader (m/f) in ambito Travel/Accomodation, che verrà inserito in un contesto fortemente dinamico e altamente qualificato. La figura sarà responsabile di guidare il team di risorse assegnato e contribuirà al raggiungimento degli obiettivi condivisi in azienda e, in particolare, della nostra Vision di fornire un eccellente servizio di supporto ai clienti. Le parole chiave sono motivazione, guida, coaching, supervisione e formazione continua. Requisiti • Esperienza di lavoro nella gestione del team, capacità di motivare e formare i membri del team • Conoscenza ed esperienza in ambitdel mondo del Customer Service • Competenze strutturate in ambito organizzativo • Ottime competenze analitiche, di reportistica e attenzione per i dettagli • Precedente esperienza come Real Time Analyst e realizzazione di report mirati a Target • Profiency nell’uso del PC e, particolare, del pacchetto Office (excel in primis) • Eccellenti competenze communicative e focus sulla customer satisfaction • Problem solving mindset con buone conoscenze informatiche e capacità di risoluzione dei problemi • Conoscenza fluente della lingua inglese (sia scritta che parlata)

Are you: passionate about managing teams? Leading people within a growing project and company? Excited to provide exceptional customer service by motivating your team? If your answer is Yes, then Apply now! For our business in Milan we are currently looking for a Team Manager (male/female), for our e-commerce partner. You’ll join a well-established and high performing project looking to achieve success on our long term strategy. As a Team Manager you’ll be responsible for leading your team to deliver exceptional support to the clients. You will do this by motivating and leading from the front, developing effective measures of coaching, supervision and training regarding the development of your staff. Ensuring optimal compliance with agreements while always putting people first and performing the necessary day to day tasks. Requirements: • Excellent language skills in Italian (C2) and English (C1) • Work experience in team management, ability to motivate and coach team members • Knowledge and experience in customer service (preferably in Outsourcing companies) • Strong administration and organization skills • Very good PC skills - proficiency in the use of Microsoft Office (especially Excel) • Very good analytical skills, productivity with a keen eye for detail • Excellent communication skills & high focus on customer satisfaction • Availability to work on shifts, 5 days a week, Monday to Sunday, 8 a.m. to 10 p.m. Offer: • Excellent reputation as responsible employer; • Modern working environment at an attractive location in Milan with good public transport connection; • A welcoming and inclusive environment; • A team ready to help you develop and grow; • A multinational environment, different nationalities and cultures to work every day. Join us in a vibrant, multi-cultural city center environment. Explore your career possibilities and work on your Personal Development. Above all, enjoy the experience of working with highly prestigious brands! At Majorel, we guarantee compliance with preventive regulations to ensure the care for the safety and health of workers in our facilities or in teleworking. This job opportunity is addressed to both sexes, in accordance with Laws 903/77 and 125/91.

Location: Padua (Padova) Job ID: 26722 Start date: immediately Type of employment: Full time Length of contract: Permanent Job description With more than 20 years of experience in definition, design, test development and verification of automotive LED Driver, the Infineon Padua design center, composed by more than 100 engineers, will allow you to contribute to Infineon development in the automotiveLED Market. In your new role you will: Manage and develop competencies of the application engineering team (4 engineers, fast growing): Drive the product definition by capturing the 2020 decade technical market requirements.  Monitor the customer technical support and solution promo...

Location: Padua (Padova) Job ID: 28891 Start date: 09.07.2018 Type of employment: Full time Length of contract: Permanent Job description As an Analog Design Engineer you will be responsible for module/block design of Power Management Systems (DCDC-converter, Low Drop Out regulator) including concept development and post layout verification with the focus on automotive Body Power Led Driver Applications. In your new role you will: Develop an understanding of product requirements. Define suitable concepts including Design for Testability. Create circuit schematics. Verify your design by state-of-the-art simulation tools. Act as Layout-support and support of lab-evaluat...

KONVERTO, azienda altoatesina leader nei settori connectivity, cloud services, managed services e support, offre l´inserimento in un´azienda innovativa in forte sviluppo ed espansione territoriale. Siamo alla ricerca di nuove risorse che abbiano voglia di contribuire alla crescita di un team dinamico ed organizzato, composto da professionisti che condividono la passione per la tecnologia. SIAMO ALLA RICERCA DI UNA PERSONA MOTIVATA IN GRADO DI SVOLGERE LE SEGUENTI MANSIONI: Creare nuove relazioni da una lista di clienti del segmento Enterprise, conducendo trattative tra Konverto e il cliente finale, sviluppando strategie commerciali adeguate. Conseguire gli obiettivi aziendali, garantendo la qualità che contraddistingue l´azienda. Cogliere eventuali opportunità sul mercato di riferimento per sviluppare il territorio, rappresentando Konverto konverto eu

Ricerchiamo un/una Impiegato/a Tecnico/a per la nostra sede di Mestre (VE), con precedente esperienza di Customer Service Tecnico. Il candidato ideale ha un diploma di perito elettronico o elettrotecnico, con ottime competenze elettriche e forte orientamento alla soddisfazione del cliente. Si occuperà del ciclo di post-vendita completo, dall’installazione iniziale alla manutenzione periodica dei prodotti. Offrirà continuo supporto telefonico agli installatori e manutentori autorizzati e ai clienti finali che richiedessero assistenza. Verificherà le condizioni di garanzia del prodotto e degli interventi, e gestirà la corrispondente fatturazione. Supporterà il team nella gestione dei corsi di formazione per i tecnici e dei meeting periodici. Provvederà all’installazione dei nostri prodotti presso gli stand fieristici e al successivo smontaggio. Seguirà gli ordini delle parti di ricambio. Visiterà i clienti che richiedano una supervisione tecnica, anche in affiancamento con il nostro personale dislocato sul territorio. Dovrà possedere forte indipendenza e capacità imprenditoriale, ma al contempo un eccellente spirito di squadra, con una naturale predisposizione alla cura dei dettagli. È dotato/a di ottime capacità relazionali, senso di responsabilità e professionalità nello svolgere le proprie attività quotidiane. Completano il profilo una ottima conoscenza della lingua inglese e della lingua italiana, che includa l’abilità di sostenere una presentazione di sé e del proprio lavoro. Si richiede la disponibilità a viaggiare su tutto il territorio nazionale per almeno il 50% del proprio tempo. In un ambiente giovane e vivace, RATIONAL offre un contratto a tempo determinato di 1 anno (Inquadramento CCNL Terziario), con scopo assunzione a tempo indeterminato. Si richiede residenza in zona e disponibilità full-time. Inviare il proprio curriculum

Plant/Industrial Controller will have the follow responsibilities:To ensure cost center accounting and standard costs are accurate To ensure inventories (count and valuation) are accurate To support plant organization for more cost effective operations To provide timely detailed production variance analysis To provide product cost calculations for purchased or manufactured products as needed To forecast plant result according to group processes and rules To support working capital management (inventories) To provide investment analysis, including actual pay-back of closed projects To identify cost savings opportunities To support continuous improvement programsMultinational Company near TurinPlant/Industrial ControllerQualifications:Minimum of four years of relevant work experience in cost accounting and standard costing in manufacturing company. Bachelor's degree in Business/Economics or equivalent Knowledge of IT systems (HFM, SAP R/3, OrderPlan, Microsoft office tools etc.) High level of initiative and independence in managing responsibilities Excellent analytic skills and ability to challenge business decisions at a plant level Able to manage the details while being able to discuss business issues Fluent written and oral English Good written and verbal communication skills as well as teamwork skillsMultinational company, leader in Manufacturing and Production sector and located near Turin, looks for a Plant/Industrial Controller to insert inside its own structure. As a Plant/Industrial Controller (m/f) you will need to be able to evaluate, control and interpret the product costs and profitability of the division products ideally combined with a good technical understanding in this field. Location: Cintura ovest di Torino Ral: 45k-50kSalario da 45.000 €/anno a 50.000 €/anno

Sei un professionista esperto nella gestione di un team di risorse in ambito Customer Service? Un Leader nato con la missione di guidare e motivare gli altri nel percorso di crescita? Hai a cuore la qualità del servizio offerto dal tuo team e punti al miglioramento continuo? Stai cercando l’opportunità di far parte di una realtà giovane e dinamica, in un ambiente sereno e in costante ampliamento? Se la risposta è sì: APPLICA SUBITO! Chi Siamo: Majorel. Creiamo obiettivi e promesse che raggiungiamo, facendo la differenza nella Customer Experience, al fianco degli altri brand e partner mondiali. Abbiamo alle spalle l’esperienza delle nostre case madri, Bertelsmann e Saham, che grazie al loro prezioso contributo e partnership di lungo termine, siamo diventati un nuovo leader globale e un player fidato per i nostri clienti. Siamo implacabili, resilienti e rapidi. È l'unico modo per fornire una totale affidabilità e seguire il trend della digital transformation, in un mondo in costante evoluzione. Siamo al servizio dei clienti di tutto il mondo, in 36 lingue, grazie ai nostri 48.000 dipendenti e alle sedi presenti in 26 paesi tra Europa, Medio Oriente, Africa, America e Asia. Parliamo la loro lingua ovunque si trovino e qualunque sia la loro cultura. La nostra Mission: Creare esperienze incredibili per i nostri clienti Valorizzare le persone e renderle fiere di far parte della nostra Realtà Combinare Talento, Informazioni e Tecnologia Siamo portati per andare oltre: We are driven to go further. Descrizione: Per la nostra sede di Roma, stiamo cercando un Team Manager (m/f) Customer Service, per il settore Banking/Finance, che verrà inserito in un contesto fortemente dinamico e altamente qualificato. La figura sarà responsabile di guidare un team di 15/20 risorse e contribuirà al raggiungimento degli obiettivi condivisi in azienda e, in particolare, della nostra Vision di fornire un eccellente servizio di supporto ai clienti. Le parole chiave sono motivazione, guida, coaching, supervisione, monitoraggio e formazione continua. Principali attività: • Team Leadership e Coaching e quality activities • Implementazione, analisi e sviluppo di Action Plans • Motivare il Team nell’ottica di raggiungere obiettivi condivisi • Organizzazione delle attività quotidiane del team (turni, etc.) • Partecipazione attiva nella creazione e realizzazione di piani di formazione per lo sviluppo dei Talenti; • Supporto nella realizzazione del monitoraggio degli Agenti, al fine di assicurare la compliance con i criteri di qualità del servizio prestabiliti; • Reportistica relativi ai dati quantitativi di monitoraggio degli agenti, al fine di espletare le opportune analisi. Requisiti • Esperienza di almeno 2 anni nel ruolo preferibilmente in aziende di Outsourcing • Esperienza nella gestione dei Team e competenze strutturate in ambito organizzativo • Buone competenze di comunicazione verbale e scritta • Padronanza della lingua italiana • Conoscenza della lingua inglese (almeno livello B2) • Buona abilità in ambito informatico (pacchetto Office, applicativi di posta elettronica e browser Internet) • Disponibilità a lavorare su turni • La conoscenza di sistemi di monitoraggio qualità strutturati costituisce titolo preferenziale Il presente annuncio è rivolto ad entrambi i sessi, ai sensi delle leggi 903/77 e 125/91. In Majorel garantiamo il rispetto delle normative di prevenzione al fine di garantire la sicurezza e la salute dei lavoratori nelle nostre strutture o durante lo smart-working.