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Erasmusu.com is looking for people who enjoy helping others. We really care about our customer support! We look for someone with great communication skills looking forward to work hard and able to help students and landlords from all over the world during the process of finding the best accommodation for their stay abroad. We are looking for someone who can help us doing customer support in the sales team: In this case you will be part of the international sales team who is behind our online chat helping the users of the website with their doubts and needs so that they can find all the information that they need to book their accommodations, meet people, ect. (Monday to Friday from 12 until 20:30) Requirements: To be able to speak and write fluently at least these four languages: French, English, Italian, Spanish. Some skills in Portuguese or German would be also great! Previous experience in customer support will be also welcome.

International company in Lisbon, Portugal is searching a Customer Support specialist. Requirements: - Knowledge of native Italian + English (B1/B2); - Writing Speed: 20 words per minute. - Initial Contract: 12 months (renewable) Responsibilities: - To respond and record consumer enquiries/questions raised through free phone lines for customers. - To maintain accurate data input of consumer enquiries, questions and feedback on the customer services database. - To ensure client complaints are dealt with and logged in line with the company’s complaints escalation policy. - To ensure all support calls and (when applicable) emails are answered and resolved within the agreed SLAs and logged appropriately. - To troubleshoot through the use of open questions, support documents and system training. - To be able to offer recommendations to common problems or frequently asked questions.

Il candidato, Customer Support Specialist, si dovrà occupare di fornire supporto ai propri clienti nella risoluzione delle problematiche connesse alle gestione del proprio parco auto, quali ad esempio: gestione dei sinistri, delle infrazioni, dei programmi di sicurezza aziendali, delle fuel cards ed in generale supporto & guida al driver nell'utilizzo della propria company car nel rispetto delle regole aziendali. Il candidato deve essere immediatamente disponiobile. L'azienda è una nota realtà sita a Milano, in zona Ripamonti. Il candidato ideale, ricoprendo il ruolo di Customer Support Specialist, deve possedere buone capacità relazionali, attitudine al problem solving ed al lavoro in squadra. Deve essere una persona puntuale e precisa e con un approccio proattivo nei confronti delle attività da svolgere. Richiesta conoscenza scolastica della lingua Inglese e delle funzionalità base di Excel. Costituisce titolo preferenziale precedente esperienza nel mondo dei Servizi. Il cliente è una nota azienda operante nel settore dei serivizi legati al mondo automotive, sita a Milano zona Ripamonti, comodamente raggiungibile con i mezzi di trasporto.Inserimento con un contratto in stage di 6/12 mesi con ottime opportunità di inserimento.

Il candidato, Customer Support Specialist, si dovrò occupare di fornire supporto ai propri clienti nella risoluzione delle problematiche connesse alle gestione del proprio parco auto, quali ad esempio: gestione dei sinistri, delle infrazioni, dei programmi di sicurezza aziendali, delle fuel cards ed in generale supporto & guida al driver nell'utilizzo della propria company car nel rispetto delle regole aziendali. Il candidato deve essere immediatamente disponiobile. L'azienda è una nota realtà sita a Milano, in zona Ripamonti. Il candidato ideale, ricoprendo il ruolo di Customer Support Specialist, deve possedere buone capacità relazionali, attitudine al problem solving ed al lavoro in squadra. Deve essere una persona puntuale e precisa e con un approccio proattivo nei confronti delle attività da svolgere. Richiesta conoscenza scolastica della lingua Inglese e delle funzionalità base di Excel. Gradita esperienza nel settore Automotive / Noleggio a Breve o Lungo Termine. Costituisce titolo preferenziale precedente esperienza nel mondo dei Servizi. Il cliente è una nota azienda operante nel settore dei serivizi legati al mondo automotive, sita a Milano zona Ripamonti, comodamente raggiungibile con i mezzi di trasporto.Inserimento con un contratto a tempo determinato di 12 mesi con ottime opportunità di inserimento.

Ricercamy.com, innovativa società di Ricerca e Selezione del Personale all’avanguardia per metodologia e infrastruttura tecnologica, è alla ricerca di: Customer Support Per Swep International, fornitore leader mondiale di scambiatori di calore a piastre saldobrasate per applicazioni HVAC e industriali, stiamo ricercando un Customer Support SWEP è un'azienda eccitante e in crescita, dedicata alla creazione di soluzioni per affrontare le sfide energetiche del mondo ed è alla ricerca di profili che credano nei loro principi legati alla tutela dell’ambiente. La risorsa ricoprirà un ruolo fondamentale a contatto con i clienti e con la divisione commerciale della società. Sarà inserita all’interno dell’ufficio di Arcore che si occupa principalmente della gestione di clienti italiani, francesi e spagnoli. Si relazionerà via mail o tramite call con parte amministrativa, commerciale e produttiva presenti all’estero. Le mansioni affidate includono l'elaborazione degli ordini, il follow-up degli ordini e delle consegne, il follow-up dei pagamenti e la risposta alle domande dei clienti. Supporterà l’ufficio logistico per la preparazione eventuale di documentazione import/export. Competenze necessarie: Laurea gradita indirizzo Business Administration o similari Almeno un anno di esperienza in assistenza clienti, preferibile la provenienza da contesti internazionali Conoscenza fluente della lingua italiana, inglese e francese (scritto e parlato). Gradita dello spagnolo Gradito utilizzo di Oracle e Salesforce Ottime capacità di comunicazione, empatia. Forte spirito di lavoro di squadra, anche con team internazionali e multiculturali Orientamento ai risultati Flessibilità, Gestione di attività differenti Disponibilità a viaggiare in Europa per eventuali formazione e meeting con le altre sedi Si offre: Realtà in continua crescita Team dinamico e internazionale, molto affiatato CCNL Commercio, tempo determinato con obiettivo inserimento, RAL adeguata all

EverUp è una società inglese con fondatori italiani. Cerchiamo in Italia due customer support executives. Il lavoro, da remoto/casa, consiste nell'analizzare le richieste di apertura conto savings e valutare il profilo del cliente facendo una dettagliata due diligence. Inoltre ci saranno dei turni per supportare i clienti via chat (Intercom). Cerchiamo full time o anche part time. Rigorosamente richiesto inglese eccellente scritto. Buona/ottima compresione dell inglese parlato per poter sostenere il training che è ovviamente gratuito. Laurea è un plus ma non indispensabile. Sito web: www.everup.uk Apps disponibili solo in inghilterra. Descrizione della società: EverUp (www.everup.uk) is a UK fintech on a mission to change the way people save and growing very rapidly. The management team is very experienced and the company is well funded. Our venture is partially outsourced near-shore and we integrate the development with internal resources we want to keep for the long term. We are based in London but we all work remotely, as we build a fully distributed organisation driven by an international and diverse team.

Hashfot ltd ricerca per la sede di Palermo, n° 2 ambosessi da inserire nel proprio organico come Customer Support. I candidati devono necessariamente parlare e scrivere fluentemente in lingua Inglese, essere disponibili full time e avere ottima padronanza nell'uso del pc. Offriamo periodo di prova e formazione retribuito seguito da contratto regolare a tempo determinato con possibilità di trasformazione in tempo indeterminato. gli orari di lavoro sono dalle 9-18 con un ora di pausa pranzo. stipendio 1000euro circa mensili. Per candidarsi inviare curriculum vitae aggiornato all'indirizzo: [*vedi modalità di candidatura*] È gradito e costituisce preferenza la conoscenza di altre lingue oltre l'inglese. Clicca sul link sottostante "sito web" per inviarci la tua candidatura.

La New Technology S.A.S (Civitanova Marche, MC) cerca figura professionale da inserire nell'ambito della Customer Support per un progetto a tempo determinato della durata di 6 mesi. Il contratto previsto è del tipo tirocinio, da inquadrare nell'ambito del progetto "Garanzia Giovani". Il candidato/a ideale sarà in possesso di: o una certificata competenza delle lingue Italiano e Inglese (livello B2), costituirà inoltre titolo preferenziale una buona conoscenza dello Spagnolo o intraprendenza nella comunicazione con il cliente o capacità di analisi della soddisfazione dello stesso La risorsa sarà impiegata nella gestione telefonica e via web (mail, chat, teleassistenza) dei clienti e sarà referente della traduzione di documenti aziendali destinati mercato europeo. Per candidarsi inviare CV all'indirizzo [*vedi modalità di candidatura*] Clicca sul link sottostante "sito web" per inviarci la tua candidatura.

IMPIEGATO/A CUSTOMER SUPPORT per importante azienda che produce beni industriali, appartenente a un grande gruppo multinazionale. La posizione, ha la responsabilità di gestire i rapporti con i clienti relativamente alle offerte di prodotti, al ricevimento e all’inserimento degli ordini, alla consegna dei prodotti. Si interfaccia con alcune funzioni aziendali quali produzione, programmazione e ufficio tecnico, con cui si dovrà rapportare per la soluzione di eventuali problemi e garantire la soddisfazione dei clienti. I prodotti hanno un elevato contenuto tecnico. Il/la candidato/a ideale ha una laurea anche breve in ambito commerciale o linguistico, ha un’età intorno ai 35-40 anni, una buona conoscenza dei sistemi informatici ed ha maturato una precedente esperienza in una posizione analoga. Si richiede un’ottima conoscenza della lingua inglese e possibilmente di una seconda lingua, francese o tedesco, capacità di lavorare in gruppo, flessibilità e predisposizione alla gestione delle relazioni interpersonali. Deve avere inoltre capacità di mediazione e di problem-solving, ed essere in grado di gestire con un buon livello di autonomia le attività connesse al ruolo. La sede di lavoro è situata nella zona est della provincia di Venezia (CSL/19).

Attention Italian Speakers! Cross Border Talents is looking for Italian speakers for the area of Customer Support to work in LISBON - PORTUGAL. Our client company is a technological multinational, with an innovative culture and shaped by diversity. The job consists in provinding consumer service assistance to customers, in the different projects, regarding their needs What are we looking for: - Native level Italian (C2); - Good understanding of English (B2); - Person with strong analytical, problem solving and general troubleshooting skills; - Team player and positive thinker; - Passionate about learning and development;. Good communication skills. What our client is offering: - Knowledge of native Italian + English (B1/B2); - Writing Speed: 20 words per minute. - Initial Contract: 12 months (possibility to be renewable) - Refund of the flight ticket after 9 months of contract - Salary with/without accomodation (x14) + performance bonus - Working hours is 8 hours per day/5days per week - Working hours based on client’s needs, by shifts. If this offer seems appealing and you want to know more about it, do not hesitate to apply! We will be waiting for you! ???? Claudia.carvalheira@cbtalents.com

Cross Border Talents is a a specialist recruitment consultancy with a global network of recruitment partners across Europe. We provide permanent recruitment solutions to companies in the IT, Engineering and BPO sectors. We are currently looking to insert Italian speakers in a technical support project for a prestigious company in Athens, Greece. Reasons to join this project • Start an international career; • Work in a multicultural environment and be in touch with another culture; • Plus, Athens is a beautiful city and a great place to work at! Requirements • Native level Italian; • Good understanding of English (B2); • Ability to work in a team environment; • Ability to build trust with the customers; • Patient and empathetic. Our Offer • Competitive salary and benefits package; • Training, support and internal career progression plan; • 1 year employment contract with our client (renewable); • Reimbursement of tickets and accommodation provided by the company. We look forward to hearing from you!

The globally operating Geberit Group is a European leader in the field of sanitary products. Geberit operates with a strong local presence in most European countries, providing unique added value when it comes to sanitary technology and bathroom ceramics. The production network encompasses 29 production facilities, of which 6 are located overseas. The Group is headquartered in Rapperswil-Jona, Switzerland. With around 12,000 employees in around 50 countries, Geberit generated sales of CHF 3.1 billion in last 2018. SKILLS REQUIRED -M/F, at least 2-3 years of experience in similar activities as sales controlling, i.e. with strong interaction as well as focused experiences with the sales department -Master Degree in industrial/management/computer engineering or Economics -Excellent knowledge of MS Office, IT and data management tools; knowledge of SAP will be considered a plus -Fluent English and Italian, both written and spoken -Available and flexible person, accurate and timely, used to working for deadlines and goals -Strong interpersonal and relationship skills -Highly motivated & positive attitude especially towards team working -Outstanding presentation skills and communication skills -Ability to work well under pressure KEY TASKS & RESPONSIBILITIES -Manage customers’ agreements and bonus calculation -Formulate forecast estimates of sales -Analyze and report daily/monthly/annual sales -Administrate CRM procedures and daily activities -Support Key Accounts and other customers (data, price list, target achievement) -Sustain sales force through specific reports and IT support -Follow the implementation of new projects (CRM, reporting tools, showroom’s order form, etc.) -Revise customers reliability and payment terms -Manage agreements, commissions and relationships with agents JOB LOCATION & ADDITIONAL INFORMATION -Manno (Lugano Nord), Switzerland | 100% Full-time permanent job contract -Permanent residence in Canton Ticino required or, alternatively, in the italian border areas Please send CV (with current photo) by e-mail to cvgeberit@4uc.ch, showing the Ref. CO-051; as stated in the EU Directive 2016/679 (GDPR), please clearly consent to the treatment and processing of personal data present in your CV, for the Personnel Research and Selection exclusively purposes. Please also be kindly informed we will not be able to process your application without your explicit consent; this consent may be revoked at any time by writing to: info@4uc.ch, Finally, we will get in touch with you by when your profile will match with the posted vacancy.

Our Client is a Multinational US Company, leader in the production of Power Units and small and medium Diesel Engines for a wide range of Customers, Dealers and B2B in the Automotive, Construction and Agricultural Industry. Advanced Pre and post Sales culture, supported by New Digital Projects, are today allowing improved Services for the Sales Organizations worldwide, Distributors and Dealers, OEM’s and Sales offices, meeting the Customer’s needs and expectation of Service Management. The candidate we are selecting will be in charge of the implementation of the Digital Transformation Project. The position is open for a Customer System Solutions Manager Digital Transformation projects BASIC FUNCTION Responsible for Field Customer Support Systems, He/She: Proposes and coordinates the development and implementation of web based and IT Systems able to provide technical support and documentation to the Service Dealers, Distributors, OEMs and regional Sales offices. Implements Digital Transformation projects deeply changing the way in which the company interacts with its Distribution network and End Users. SPECIFIC RESPONSIBILITIES The Manager, with the support of his/her team, is responsible of developing, planning, budgeting, overseeing all Aftermarket Customer Support Systems for Diesel Engines Globally. More specifically: Defines specification, assures maintenance for and web-based platform systems to make technical documentation available to third party companies associated to the Company Service and Parts Network, to OEM customers and their network when so regulated by OEM Service Contracts. Proposes, defines and coordinates projects for developing: Diagnostic tools and functionalities for Electronically controlled Common Rail Diesel Engines Web based Spare Parts Look up, Parts Ordering system and Warranty System E-commerce and Mobile Apps Web Platforms and other web-based IT systems for Aftermarket Parts & Service IT Systems aimed at supporting OEMs Customer end-of line and on-field using available technology to better meet customer needs. The Candidate we like to meet has a University level of Education, Web based and IT knowledge as well as proven project and team management. Experience in after sales and service is a plus. The ideal candidate is fluent in English, has good attitudes in dealing with colleagues at all levels and Customers worldwide. Problem Solving, independence, attitude to travel managing situations within different cultures is a part of the position. Providing leadership through effective goal setting, support, delegation and communication, He/she Assigns tasks to the team allowing to effectively perform and assuring they deliver high-quality product in alignment with the overall products delivery schedule: Supervises the creation and maintenance of technical documentation to support Spare Parts identification and sales, such as. Assures support, informs, periodically travels and meets colleagues in Spare Parts Sales, Service Network management, Engine Sales globally in all Regions (EMEA, NA, LATAM, CHINA and APAC, INDIA) to train in the use of the tools, to get their feedback and collect information about their needs. Coordinates and develops synergies, encourages the implementation of common systems whenever possible, with the colleagues responsible for the same activities for Kohler gasoline engines and with the other entities and companies of Power Group. Supervises the creation, developing, writing and editing technical documentation to support operation and maintenance of products, such as Use & Maintenance Manuals, Service Manuals for service workshops, training and service tools documentation. Coordinates planning, scheduling, delivering, and communicating the status of related projects and provides periodic reports, keeping management informed of area activities and of any significant concerns or problems. Ensures customer receives required data in a timely manner. Grants support to OEM’s and OEM’s network about the above-mentioned topics. The Company offers: A Permanent Contract directly with the EMEA HQ, Based in Reggio Emilia (Italy) A highly professional environment, advanced technology with focus on Quality and Customer Satisfaction. To apply for this position We invite interested candidates m/f (Legislative Decree 903/77) meeting the requirements of the position Customer System Solutions Manager Rif. 263/19 CSSM to send: updated CV, covering letter. Kindly send you CV and letter of presentation in English or Italian. For first contact with qualified candidates, the initial interviews can be conducted via Skype. You are welcome to contact Susanne Kristiansen, s.kristiansen@kpconsulting.it, Senior Executive Consultant. Responsible for this project, or contact our office directly on 0039 0522 512067. All candidates meeting the described profile will be contacted within two weeks. K&P Consulting Srl, as a permanently associated company in the Register of Employment Agencies Ref. No 39/0002041, invites all candidates (Law 903/77) to read the privacy statement (Article 13 of Legislative Decree 196/2003) on the website www.kpconsulting.it

Per azienda nostra cliente, multinazionale leader nel settore medicale, ricerchiamo: CUSTOMER SERVICE appartenente alle categorie protette La risorsa si occuperà di: ? Gestire ordini clienti (gestionale SAP) ? Risoluzione delle problematiche connesse agli ordini ? Gestione resi clienti ? Emissione e controllo fatture elettroniche, controllo e modifica delle stesse ? Customer Support e assistenza forza vendita ? Gestione reclami Requisiti: ? Gradita esperienza in ruoli Customer in aziende commerciali e strutturati ? Conoscenza buona della lingua inglese ? Ottima conoscenza di Excel e SAP ? Appartenente alle liste 68/99 ? Buone capacità organizzative L’azienda offre un contratto a tempo indeterminato. Sede di lavoro: Milano (raggiungibile con i mezzi pubblici) Gli interessati possono inviare cv e conferma appartenenza alle liste 68/99 categorie protette all’indirizzo mail selezione@mconsulting-hr.com specificando il Rif. CBO I dati sono trattati sec. Legge 196/03

Synergie Italia, agenzia per il lavoro filiale di Milano, cerca CUSTOMER SUPPORT per azienda leader nel settore dell’assistenza clienti e nello specifico per un servizo nell'ecommerce Le nuove risorse saranno inserite all’interno di un team composto da 80 colleghi a cui si aggiungono i team leader e si occuperanno di offrire assistenza ai clienti privati in tutte le problematiche che riscontrano. Le attività riguarderanno ad esempio la verifica e le modifiche sulle prenotazioni/ acquisti effettuati, la gestione dei reclami e la guida nell’uso del tool gestionale per i clienti. Questi ultimi potrebbero aver bisogno di aiuto sul pagamento, sulle modifiche o sulla cancellazione del loro ordine Nello svolgimento delle loro attività utilizzeranno il telefono per interagire con clienti e il pc per la risoluzione delle problematiche, la gestione dei ticket e il controllo delle attività. Stiamo cercando candidati che abbiano voglia di mettersi in gioco e che siano pronti a gestire lo stress e situazioni di difficoltà per il cliente. Un ottimo uso del pc è fondamentale per le attività di back office quotidiane da gestire. Problem solving e flessibilità sono un valore aggiunto, così come la conoscenza della lingua inglese che sarà richiesta per la gestione di mail e chat o inserimento dati a gestionale. NECESSARIA LA CONOSCENZA DELLA LINGUA SPAGNOLA ALMENO LIVELLO C1. Preferibile esperienza anche breve nel settore del customer care, a contatto con i clienti non solo telefonico ma anche face to face. Ti offriamo un percorso di formazione gratuito e rimborsato prima dell’inizio del contratto DAL 6/05 per poter essere autonomo e preparato nella gestione delle attività, da frequentare da remoto, da casa in tutta sicurezza. Ti offriamo un ambiente di lavoro stimolante, dinamico e in forte espansione. Il contratto iniziale sarà di circa 1 mese di prova più proroghe di lunga durata. I turni di lavoro andranno nella fascia tra le 8 e le 22 (con flessibilità su tutta la fascia oraria), il contratto è part time 20 da Lunedi a domenica. L’attività si svolgerà presso la nostra azienda cliente in zona facilmente raggiungibile con i mezzi pubblici. I candidati ambosessi (L.903/77) sono invitati a leggere l'informativa privacy Regolamento (UE) 2016/679 Aut. Min. Prot. N. 1207 - SG del 16/12/2004

Customer Service Representative JOB DESCRIPTION Job Purpose The CSR is directly interfacing the Customer after the delivery of the product. He/She is the initial point of contact for any operative issue, answering Customerâ€(TM)s questions and providing technical assistance. At any Customer request, the CSR initiates and/or implements corrective actions as needed, in a timely manner, in order to ensure that an excellent standard of service and a high level of Customer satisfaction is achieved and maintained. He/She is responsible to monitor and coordinate the support internal activities so they are rightly addressed, acting as a liaison figure among the hubs. CSR specific duties may vary according to the different type of contract/service provided to the Customer, anyway the key responsibilities al listed hereinafter. Organisation Key Responsibilities - Ensure the reliability of the training device. - Receive, process and verify the accuracy of the Customer reports (issues) and requests through the organization internal mainframe systems (e.g. Support WebPortal). - Plan and hold â€~On-siteâ€(TM) intervention, whether can be aimed to monitor the system status or to carry out maintenance operations. - Schedule and hold periodic meetings with the Customer (involving other areas) in order to gather feedback on the provided services and products and to assure the Customer needs are fulfilled. - Evaluate the priority of important and urgent tasks. - Produce, update and validate documents such as Technical Manuals, periodic reports and summaries. - Review the Customer and Service requirements for the support solutions. - Provide Training Courses and Rollout sessions to Customer personnel (e.g. instructor pilots, technicians) to properly operate and maintain the system after the handover. - Evaluates the project risks in order to carry out all the actions to mitigate the impacts. - Participate and provide expertise to improve the design development of new products, to increase the reliability and maintainability to better meet the Customer needs and expectations. - Evaluate the initial Spare Parts stock and review any possible changes in terms of amount and items according to the obsolescence status and/or other training requirements.

Ricercamy.com, the new recruiting company founded with the aim to rewrite the standards of the sector in Italy, is seeking a: CUSTOMER SERVICE SPECIALIST Our client, Getinge Italia, a company operating in the medtech sector, has commissioned us to research a figure of CUSTOMER SERVICE SPECIALIST. Job Purpose: the CSS is the Customer reference point being responsible for order management – from incoming order to the invoicing – ensuring satisfaction through timely product delivery. Key Duties and responsibilities: Order management in the ERP system. Sending of purchase orders to vendors (intercompany or third parties) Delivery time monitoring interacting with vendors (by e mail, calls) Monitoring and managing deliveries to the customer. Sales orders invoices creation and support in solving e-invoicing issues. Support to finance department for solving issues linked to purchase orders and sales orders. Support to the Customer Service Manager for the monthly Net Sales forecast. Manage any product return process following the reverse process from customer to the warehouse. Skills: Strong phone contact handling skills and active listening Familiar with CRM systems Customer orientation and ability to adapt/respond to different types of characters Ability to multi-task, prioritize and manage time effectively Adaptability Ability to Work Under Pressure Positive Attitude Languages: Native Italian speaker and fluent in English. Temporary contract is offered. The position is open to both men and women (L. 903/77 e L. 125/91). “Ricercamy Srl is in possession of open-ended ministerial authorization n°39/0000225 granted by the Ministry of Labor and of PS in accordance with D. Lgs. 276/03”

Ricercamy.com, the new recruiting company founded with the aim to rewrite the standards of the sector in Italy, is seeking a: CUSTOMER SERVICE SPECIALIST Our client, Getinge Italia, a company operating in the medtech sector, has commissioned us to research a figure of CUSTOMER SERVICE SPECIALIST. Job Purpose: the CSS is the Customer reference point being responsible for order management – from incoming order to invoicing – ensuring satisfaction through timely product delivery. Key Duties and responsibilities: Order management in the ERP system (SAP) Knowledge of goods handling systems (MB51, MB04, MMBE) Sending of purchase orders to vendors (intercompany or third parties) Delivery time monitoring interacting with vendors (by e mail, calls) Monitoring and managing deliveries to the customer. Sales orders invoices creation and support in solving e-invoicing issues. Support to finance department for solving issues linked to purchase orders and sales orders. Support to the Customer Service Manager for the monthly Net Sales forecast. Manage any product return process following the reverse process from customer to the warehouse. Skills: Excellent knowledge of SAP Good english, written and spoken Strong phone contact handling skills and active listening Familiar with CRM systems Customer orientation and ability to adapt/respond to different types of characters Ability to multi-task, prioritize and manage time effectively Adaptability Ability to Work Under Pressure Positive Attitude Languages: Native Italian speaker and fluent in English. Temporary contract is offered. The position is open to both men and women (L. 903/77 e L. 125/91). “Ricercamy Srl is in possession of open-ended ministerial authorization n°39/0000225 granted by the Ministry of Labor and of PS in accordance with D. Lgs. 276/03”

Ricercamy.com, the new recruiting company founded with the aim to rewrite the standards of the sector in Italy, is seeking a: CUSTOMER SERVICE SPECIALIST Our client, Getinge Italia, a company operating in the medtech sector, has commissioned us to research a figure of CUSTOMER SERVICE SPECIALIST. Job Purpose: the CSS is the Customer reference point being responsible for order management – from incoming order to invoicing – ensuring satisfaction through timely product delivery. Key Duties and responsibilities: Order management in the ERP system (SAP) Knowledge of goods handling systems (MB51, MB04, MMBE) Sending of purchase orders to vendors (intercompany or third parties) Delivery time monitoring interacting with vendors (by e mail, calls) Monitoring and managing deliveries to the customer. Sales orders invoices creation and support in solving e-invoicing issues. Support to finance department for solving issues linked to purchase orders and sales orders. Support to the Customer Service Manager for the monthly Net Sales forecast. Manage any product return process following the reverse process from customer to the warehouse. Skills: Excellent knowledge of SAP Good english, written and spoken Strong phone contact handling skills and active listening Familiar with CRM systems Customer orientation and ability to adapt/respond to different types of characters Ability to multi-task, prioritize and manage time effectively Adaptability Ability to Work Under Pressure Positive Attitude Languages: Native Italian speaker and fluent in English. MEMBERSHIP IN PROTECTED CATEGORIES WILL BE PREFERENTIAL Temporary contract is offered (3 months) The position is open to both men and women (L. 903/77 e L. 125/91). “Ricercamy Srl is in possession of open-ended ministerial authorization n°39/0000225 granted by the Ministry of Labor and of PS in accordance with D. Lgs. 276/03”

Dear friends, here is the Job Offer for you with the great career perspectives in Greece. Our Customer is looking for the Customer/Technical Service Advisor; you will be working in a call center of International Company (responding to phone calls, chats, emails). Not sales, support only. It might be technical helpdesk or customer service, depending on your skills. EU citizens only Requirements: Native or fluent Arabic, Czech, Danish, Dutch, English, French, German, Hebrew, Italian, Polish, Spanish, Japanese or Turkish Speaker and your English level is min. B1-B2. Conditions: • Paid relocation (flight and 2 weeks of accommodation + support in finding a flat and full administrative support); • Long-term contract 12 month with prolongation; • Health insurance; • Possibilities of professional development and career growth. The salary in Athens is 1100 gross Euro/month in 14 payments (12 months x1100 + 2 extra payments full salaries = 15400/year) + up to 200-250 Euro/month performance bonus + additional extra payments on monthly basis or single payments (around 250Euro/month depending on the project), additional extra payments for working on weekends or extra hours + health insurance. Taxes to be deducted: 23-24% The salary is above the average for this country. Small studio flat may cost 200-300 e/month, shared flat 150-250 Euro/month. 3-4 weeks paid training provided, in Athens. Starting dates: ongoing, let me know when you are available. All interviews held via phone and Skype. If you are interested please send me your CV in English and MS Word indicating -your date of birth - your citizenship (EU citizens only) - your skype ID (please create one) - studies and work experience (especially in customer service if you have any) - your languages level - please put in email subject "Greece/ Language / your name". At TalentsSpace1@gmail.com

Descrizione Are you always the local guide, restaurant-picker and hotel connoisseur in your friend circle? Is traveling in your blood? Feels like you and Majorel should have a talk! Is traveling what makes you talk? And on top of that, you love to help people out? Let’s combine spirits and join our team as a travel and tourism success agent! Who we are: We’re Majorel. We design, deliver and differentiate customer experience on behalf of some of the world’s most respected brands. At Majorel we serve customers accross the world. We support them at any time, through every device and in the manner they expect from their brands. We speak their language wherever they are and whatever their culture. At Majorel we combine the best of people, technology and innovation to deliver real value to our clients. We are committed and we believe in equal opportunities between men and women. In the same way, our offered positions are open to people with disabilities. We ensure compliance and all prevention regulations are met, guaranteeing the care for our people’s health and safety both at our facilities and teleworking. Our mission: We create amazing customer experiences that people value and we are proud of. By combining talent, data, and technology. We deliver real impact for our partners. We are driven to go further. Your Responsibilities: •Providing superb support the way you would want to be treated during your vacation! •Inform your customers about the products and services the project provides, and make sure this also includes their policies and processes in a friendly manner •Be aware of current traveling destinations and holiday trends •Evaluate problems and complaints of the callers and provide proper solutions to them (chat, e-mail, phone calls) Your profile: •Excellent communication skills & high focus on customer satisfaction •Excellent language skills (at least C1) in Italian and English, both spoken and written •Customer service-orientated and a high focus on customer satisfaction •Strong administration and organization skills •Keen eye for detail to ensure high accuracy •Very good PC skills •Availability to work on shifts •Team work •A previous experience in Customer Service or similar business is a plus (B2B) Our offer: •Starting paid training path •Continuous improvement and product training •Modern and multinational working environment at an attractive location in Milan with good public transport connection •Excellent reputation as responsible employer •Welcoming and inclusive environment •Shift system (from Monday to Sunday from 7am to 11 pm; festivities included) •Work is performed in our facilities and in teleworking •Belonging to a great international company where you will constantly be learning

Job number416151 Date postedApr 18, 2018 Travel0-25 % Job categoryServices Role typeIndividual Contributor Employment typeFull-Time The successful candidate will work within a team (local and EMEA wide) of support engineers focused on resolving our End Customer’s technical & product issues. This requires scoping and troubleshooting complex issues, managing the customer’s expectations and collaborating with others to meet those expectations in the shortest possible time. This position requires the ability to provide technical support on Azure Networking. Responsibilities Communicate with customers, CSS engineers and appropriate subsidiary staff...

Would you like to work for a progressive and ambitious company which is also one of the most successful within the UK construction and infrastructure industry? Broadhaven Construction Ltd. is an innovative and dynamic construction company based in Edgware, Greater London. We carry out design, engineering, property builds/maintenance and installation works across London, southern England and throughout the UK. Job brief: Broadhaven Construction is looking for an experienced Customer Service Manager to provide excellent customer service and to promote this idea throughout the organization. The goal is to keep the department running in an efficient and profitable manner, to increase customer satisfaction, loyalty and retention and to meet their expectations. Job Description: *Ensure accuracy of all customer details and all communication is correctly recorded *Manage escalations effectively and promptly *Engage the customer from when contracts are exchanged *Provide administrative support for the Department Responding to all customer communication *Gather site/sales paperwork *Liaise between sub-contractors and the division to ensure maintenance requests are carried out *Check invoices and forward for payment. *Arrange contract charges where necessary. *Be responsible for the final quality inspection of the project before it is handed over to the customer putting into place prior to the handover any remedial action that is required *Taking ownership of customers issues and following problems through to resolution Qualifications: *Proficiency in English *Strong client-facing and communication skills *It is essential that you come from a Construction background whether it be main build or homes. *You will have to be engaged with both internal and external customers. *Excellent knowledge of management methods and techniques *Working knowledge of customer service software, databases and tools *Awareness of industry’s latest technology trends and applications *Ability to think strategically and to lead *Advanced troubleshooting and multi-tasking skills *Customer service orientation There is an attractive remuneration package on offer for the right candidate not forgetting to mention outstanding career progression. If you share our value of doing what you say you will, to the best of your ability, every time, we want to hear from you.

Be Part of it This client is a fast growing global player in the fashion industry. Having started as a start up in 2008 this company is now employing 1500 people in 11 cities around the world! What's even better they are still growing. Currently this company is recruiting for innovators in the popular coastal city Porto in Portugal.  Your Challenge You will be responsible for supporting the health of the partner ecosystem, that means you ill be strengthening the daily operational relationship with each partner and ensuring that the partner's voice is shared throughout the organization. You will be a part of a fast-paced, results-driven B2B team that thrives in delivering impeccable service to the client's partner community of the best luxury boutiques and brands. Your tasks will include:  •  Be the main person of contact for partners regarding daily operational and technical queries (e.g. order/returns issues, systems queries, customer service priorities); •  Support partners with speed, quality and service on every communication channel; •  Oversee operational KPIs, trend spot partners’ behaviors, and proactively seek solutions for recurring issues; •  Liaise with internal departments to ensure that top notch service is delivered to all internal and external customers; •  Identify best practices and help establish process standards that guarantee consistency and efficiency at scale; •  Enhance partner satisfaction by providing effective and reliable support and identifying improvement opportunities to meet partners’ expectations; • Advocate the partner in the organization to drive value for the partner ecosystem Your Resume •  Fluent in Italian and English  •  B2B experience  •  self motivated •  Result-orientated •  Eye for detail  •  Problem Solver •  Ability to work in a fast paced environment  •  IT - Savy •  Good command of MS Office Up for the Adventure?  Don't hesitate and contact us today if you think you have what it needs! 

For the Turin plant of a leading International Group present in 21 countries and main supplier in the automotive field we are looking for a CUSTOMER SERVICE AUTOMOTIVE (fluent German) Main Duties and Responsibilities: • Interface with customers logistic planning departments providing customer service. • Monitoring and controlling of customer orders by means of the different IT tools like EDI, web-EDI, customer portals. • Timely processing of shipping orders including commissioning, packaging, shipping processing and loading, monitoring of timely delivery at customers. • Support to internal production planning department (MRP control). • Ensure compliance with customer specific packaging and shipping instructions. • Logistical complaints processing. • Export and customs processing. • Contact persons for finished goods dispatchers. Minimum Qualifications: Completed Bachelor’s in the field of Dispatch Logistics, Economics with focus on material management or in a comparable field. Good German and English language knowledge Offer: Job placement in an international and highly motivating contest. Salary grading will be based on the level of experience. Organizational Integration: Reports to: Senior Dispatch Logistics Specialist About Job è un'Agenzia di Ricerca e Selezione del Personale autorizzata dal Ministero del Lavoro al prot. 13/I/0012148 che offre consulenze integrate nell'ambito della gestione delle Risorse Umane. I candidati sono invitati a leggere sul nostro sito www.aboutjob.it l'informativa sulla privacy (GDPR Regolamento UE 679/2016). Il presente annuncio è rivolto ad entrambi i sessi, ai sensi delle leggi 903/77 e 125/91, e a persone di tutte le età e tutte le nazionalità, ai sensi dei decreti legislativi 215/03 e 216/03.

Randstad Contact Center, divisione specializzata di Randstad Italia, ricerca per importante multinazionale nel settore trasporti, degli operatori Customer Service. Si offre inserimento in somministrazione. Luogo di lavoro: Settimo Torinese (TO). Orario di lavoro: FULL TIME con orario centrale dal Lunedì al Venerdì.   La risorsa si occuperà di: - ricezione e smistamento chiamate all'ufficio Support Client; - pianificazione consegne; - risoluzione problemi operativi; - supporto al cliente via chat o telefono; - creare report utilizzando Excel.   Requisiti: - Laurea; - ottima conoscenza della lingua INGLESE (C1-C2); - esperienza pregressa nel customer service, preferibilmente telefonico; - proattività e ottime doti di problem solving.     Clicca sul link sottostante "sito web" per inviarci la tua candidatura.

Take this chance and APPLY NOW! Travel and Discover Greece! Moreover, you will be learning Greek and experience Greek music, taste great comfort food and visit their beautiful sights. Don’t forget about their sandy beaches with crystal clear blue water and beautiful landscapes. Start a new career and join international team in Athens. What does this role hold for you? • Solving customers queries by phone or emails • Provide excellent level of customer services • Maintain strong professional relationships with all clients and customers • Reporting to team managers or team supervisor The ideal candidate • Fluent Italian • Good English • Very good knowledge of computers • Good technical skills and familiar with new technologies • Desire to start fresh and move to Athens, Greece • Enjoy talking with people by phone and emails • Candidate must have European nationality • Able to work in fast-pace and competitive atmosphere Always a plus • Attention to detail • A strong ability to multi-task • Nice attitude, sunny disposition Benefits • Excellent Salary • Monthly performance bonus • 2 Extra salaries paid per year • Training provided (Paid) • Free Greek language courses • Extra payment for Sundays or Bank holidays • Extra payment for overtime • Interactive activities: team-building, excursions, themed parties • On-site canteen • International working environment Extra Benefits • Paid flight ticket • Taxi transfer from the airport • 2 weeks hotel accommodation (breakfast included) • Assistance in finding a place of residence. DK Global Recruitment is a multilingual recruitment agency, based in Dublin, Ireland. We specialize in finding European language-speaking jobs for job seekers in many European countries. With years of experience in the multilingual BPO sector. Our clients are highly-reputed companies with constant growth in the international market and we are pleased to find good employees for them. Thus, you should not hesitate to contact us regarding any kind of queries you have, related to jobs and career advice. Why choose Recruitment Agency: You are given extra support in preparing for interviews / You can ask for your application feedback anytime via email or phone / All our services to job seekers are free of charge / We also offer bonus scheme to candidates.

CHI SIAMO Dal 1995 TWT, azienda Italiana, è leader nel mondo dei servizi TLC e ICT. Specializzata nel settore B2B, dove è diventata sinonimo di digital trasformation, TWT segue le aziende step by step, dalla fase progettuale fino all’assistenza post vendita, per ottimizzare i processi produttivi e semplificare il lavoro delle persone che ne fanno parte. Siamo veloci, smart, accessibili, in grado di offrire soluzioni sartoriali integrate e ottimizzate per la completa digitalizzazione delle aziende che potranno contare su un Customer Care interno e dedicato per una risposta sempre immediata. La nostra connessione parte da te per diventare parte di te Entra a far parte della nostra squadra di persone appassionate del proprio lavoro per costruire insieme le connessioni del futuro. In TWT coltiviamo e valorizziamo il talento di tutti in un ambiente innovativo e dinamico nel quale potrai far crescere le tue competenze. Le persone sono il cuore di tutto quello che facciamo, crediamo nel lavoro di squadra e nelle potenzialità di ogni componente del team. Non smettiamo mai di migliorarci, ci poniamo obiettivi ambiziosi e accettiamo ogni giorno nuove sfide da affrontare e vincere insieme. CHI STIAMO CERCANDO: Il candidato entrerà a far parte del team Assurance e supporterà gli specialisti d’area, nella gestione richieste dei clienti business, Reseller e Wholesale per la risoluzione di problematiche tecniche inerenti l'erogazione dei servizi offerti. COSA CI ASPETTIAMO DA TE: -Gradita ma non indispensabile pregressa esperienza in strutture di Customer Support di aziende TLC; -Passione per il mondo delle telecomunicazioni, intraprendenza e voglia d’imparare. -Diploma o Laurea (preferibilmente ad indirizzo delle TLC o informatica) COSA OFFRIAMO: STAGE di 6 mesi con rimborso spese

Stiamo attualmente ricercando nuove risorse da inserire in qualità di Addetto presso le Filiali Territoriali, che abbiano possibilmente maturato esperienza nel ruolo di gestione e fidelizzazione del cliente e Front Office Gradito Titolo di Studio diploma Sede di Lavoro: Ragusa e provincia Contratto proposto: da definire Età max 28 anni Se realmente interessati inviare la propria candidatura.