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Impiegato area customer quality


Elenco delle migliori vendite impiegato area customer quality

Modena (Emilia Romagna)
Plant in Modena realtà multinazionale nonché Cliente fidelizzato da tempo, specializzato nella produzione e commercializzazione Mondo, di prodotti «propri» certificati settore Automotive, ricerca per implementazione organico un Customer Quality Engineer, con esperienza nel ruolo. Alla risorsa che sarà inserita all’interno dell’Area Qualità ed opererà a stretto contatto con il Responsabile, sono richiesti: Laurea oppure Diploma per conoscenza Tecnico Meccanica e non meno di tre anni di esperienza maturati all’interno di Aziende manufatturiere in qualità di Customer Quality Engineer Saper monitorare ed elaborare la reportistica KPI Qualità Clienti, implementare i progetti ed individuare le azioni correttive sul prodotto e sue evoluzioni tecniche anche in fase produttiva, gestione non corformità eventuali e scelta strategia miglioramenti da perseguire. Padronanza nella conoscenza della lingua inglese. Il ruolo prevederà trasferte lavorative funzionali tecniche, al fine di continuare a garantire assistenza tecnica al Cliente sul prodotto e seguirne le fasi di problem solving operativo. La risorsa ideale è destinata a rivestire il ruolo di Referente Tecnico Customer Service del Plant sia per il Cliente sia per i colleghi altri Plant Estero, assicurandone gli Audit di Qualità di Produzione, conoscendone le fasi ed i processi (APQP PPAP DFMEA PFMEA), utilizzando gli strumenti di problem solving (fishbone diagram, 5M, 5Why’s, FICS analysis, 8D, Lesson Learned). Fortemente gradita la conoscenza oppure la provenienza dal settore Automotive in virtù delle normative di specifico riferimento ISO/TS 16949. Nel suddetto ordine, per espressa esigenza del Cliente, saranno ritenute altrettanto interessanti anche le candidature che abbiano acquisito esperienza maggiormente consolidata nel tempo nel ruolo di Customer Quality. Rif. Customer Service Quality Engineer G0221 info mobile 3389622158 info at hr-personalequalificato.com Policy Privacy D.L. 196/2003
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Italia (Tutte le città)
Il/La Customer & Supplier Quality Engineer - Automotive individuato/a avrà le seguenti responsabilità: CustomerRelazioni con il Cliente Finale;Monitorare ed elaborare la reportistica KPI Qualità Clienti (N° reclami, PPM/PPB,...)Gestione di attività preventive e correttive finalizzate a migliorare la soddisfazione dei Clienti;Coordinare il processo di analisi dei problemi al fine di identificarne le cause e le necessarie azioni correttive seguendo la logica del PDCA (Plan-Do-Check-Act);Emissione, aggiornamento e chiusura degli 8D / 8P verso il cliente interagendo con il team definito;Analisi dei resi del Cliente;Emissione, aggiornamento e chiusura dei warranty verso il Cliente interagendo con il team definito;Garantire che il processo di gestione visite clienti sia correttamente applicato e realizzato in funzione delle specifiche richieste del Cliente, in collaborazione con l'Ente Qualità centrale. SupplierPorre attenzione alle problematiche di produzione legate ai componenti o materiali in entrata, fornendo soluzioni a breve, medio e lungo termine;Dare supporto agli altri enti per raggiungere le performance delle forniture;Gestire, in collaborazione con gli enti esterni, le attività di sorting del materiale non conforme informando i fornitori sull'andamento;Verificare l'efficacia delle azioni intraprese dai fornitori;Comunicare ai fornitori le azioni da intraprendere legate alle non conformità o alle problematiche di qualità;Essere presente presso il Fornitore di materie prime/accessori in caso di non conformità critiche (diponibilità a trasferte di breve/medio termine)Essere presente, in maniera costante, presso i fornitori locali di servizi assicurando una costante crescita i termini di performance qualitative/quantitative;Gestire, in collaborazione con Acquisti Centrali, il Quality Rate segnalando attraverso dei report i risultati al Responsabile dell'Incoming;Assicurare il corretto utilizzo del programma gestionale del Sistema di Qualità e dei relativi moduli legati alle entrate e ai fornitori;Suggerire attività di miglioramento nell'ambito del Piano Qualità tenendo presenti analisi dei dati di qualità, potenziali problemi o esigenze future.Società internazionale, leader del settore AutomotiveOttima opportunità di carrieraIl candidato ideale per la posizione di Customer & Supplier Quality Engineer - Automotive possiede i seguenti requisiti:Laurea in Ingegneria e/o Diploma Tecnico;Conoscenza della lingua inglese;Utilizzo del Pacchetto Office;Attenzione al cliente;Orientamento ai risultati;Capacità di gestire i conflitti;Capacità di problem solving. Costituisce requisito preferenziale l'aver maturato una precedente esperienza in area Qualità di almeno 5 anni in contesti Automotive modernamente strutturati, con sistemi qualitativi in osservanza alla normativa ISO/TS. Il nostro cliente, importante multinazionale specializzata nella progettazione e produzione di componenti critici altamente ingegnerizzati e soluzioni tecnologiche personalizzate per autoveicoli e loro motori, ci ha incaricati per la ricerca e selezione di un Customer & Supplier Quality Engineer a potenziamento del proprio organico.Ottima opportunità di carriera.Salario da 25.000 €/anno a 35.000 €/anno
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Torino (Piemonte)
Nell'ottica di una costante espansione e sviluppo dell'area "Vendite Dirette" 4G Italia srl, partner nazionale Wind 3 Business, ricerca per l'area Nord Ovest Italia una nuova risorsa da inserire nel ruolo di "Impiegato Commerciale". Il ruolo prevede: Ricerca ed acquisizione di nuovi clienti ambito B2B. Gestione e sviluppo delle attività connesse al mantenimento della Customer Base personale e conferita dall'azienda. Il candidato ideale possiede almeno i seguenti requisiti: Affidabilità e buoni doti relazionali. Capacità nel perseguire i propri tgt di vendita e nell'attuare la strategia commerciale idonea al conseguimento degli obiettivi aziendali prefissati. Costituisce titolo preferenziale la provenienza dal settore ICT/TLC Inquadramento con relativo periodo di prova. Retribuzione CCNL Commercio e Terziario. Variabile mensile e Benefit. Auto aziendale a superamento del periodo di prova Ulteriori dettagli in sede di colloquio.
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Italia
CHI SIAMO Il Gruppo Hofmann Staffing Solutions opera con successo da oltre trent'anni, offrendo servizi nell'area delle Risorse Umane. Attraverso numerose filiali presenti in 8 Paesi, siamo il punto di incontro tra migliaia di dipendenti e le imprese che operano in tutti i settori dell'economia. Con la società italiana Hofmann Services, il Gruppo, nel 2017, approda al mercato italiano. Oggi è presente sul territorio nazionale con sede principale a Milano e Bergamo e con altre sedi operative e partnership che supportano e garantiscono il presidio del territorio nazionale. IL TUO RUOLO Per nostra azienda partner operante nell'ambito metalmeccanico siamo alla ricerca di una risorsa da inserire come: IMPIEGATO/A TECNICO PREVENTIVI - SETTORE METALMECCANICO La risorsa si occuperà nello specifico delle seguenti mansioni: - Elaborazione e gestione della preventivazione - Gestione degli ordini con supporto clienti - Supporto e interfaccia con il team ingegneristico e con l'ufficio acquisti per richieste specifiche Cosa richiediamo? - Pregressa esperienza di almeno 5 anni nel ruolo nel settore metalmeccanico - Capacità di lettura del disegno tecnico - Buona conoscenza delle lavorazioni meccaniche - Conoscenza della lingua inglese, livello B2 - Attitudine al problem solving Cosa offriamo? Inserimento diretto a tempo indeterminato/determinato da valutare in base alla singola risorsa, RAL indicativa 28-33K. Orario di lavoro: full time Luogo di lavoro: Corsico Settore: Industria metalmeccanica Ruolo: Customer Service Gestisce altre persone: No Tipo di occupazione: Lavoro temporaneo a scopo assunzione
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Italia
I. K. Hofmann GmbH CHI SIAMO Il Gruppo Hofmann Staffing Solutions opera con successo da oltre trent'anni, offrendo servizi nell'area delle Risorse Umane. Attraverso numerose filiali presenti in 8 Paesi, siamo il punto di incontro tra migliaia di dipendenti e le imprese che operano in tutti i settori dell'economia. Con la società italiana Hofmann Services, il Gruppo, nel 2017, approda al mercato italiano. Oggi è presente sul territorio nazionale con sede principale a Milano e Bergamo e con altre sedi operative e partnership che supportano e garantiscono il presidio del territorio nazionale. IL TUO RUOLO Per nostra azienda partner operante nell'ambito metalmeccanico siamo alla ricerca di una risorsa da inserire come: IMPIEGATO/A TECNICO PREVENTIVI - SETTORE METALMECCANICO La risorsa si occuperà nello specifico delle seguenti mansioni: - Elaborazione e gestione della preventivazione - Gestione degli ordini con supporto clienti - Supporto e interfaccia con il team ingegneristico e con l'ufficio acquisti per richieste specifiche Cosa richiediamo? - Pregressa esperienza di almeno 5 anni nel ruolo nel settore metalmeccanico - Capacità di lettura del disegno tecnico - Buona conoscenza delle lavorazioni meccaniche - Conoscenza della lingua inglese, livello B2 - Attitudine al problem solving Cosa offriamo? Inserimento diretto a tempo indeterminato/determinato da valutare in base alla singola risorsa, RAL indicativa 28-33K. Orario di lavoro: full time Luogo di lavoro: Corsico Settore: Industria metalmeccanica Ruolo: Customer Service Gestisce altre persone: No Tipo di occupazione: Lavoro temporaneo a scopo assunzione
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Treviso (Veneto)
Selecta sas, società di ricerca e personale qualificato, per società che sviluppa software gestionali specificatamente per l'area amministrativa e logistica, sta ricercando una figura che si occupi del supporto tecnico al cliente. Il candidato ideale ha una formazione tecnico commerciale di base, conoscenza dei meccanismi di funzionamento aziendali, buone capacità relazionali, analitiche e di problem solving. Gradita un'esperienza biennale in ruoli di tipo amministrativo o come analista funzionale o di customer service.
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Italia
#metalmeccanica #produzione #SviluppoReteCommerciale #coordinamento #RicerceDiMercato #CustomerSatisfaction #inglese #DialetticaCommerciale Link HR Professional Solutions ricerca per azienda multinazionale, operante nel settore metalmeccanico e specializzata nella produzione di accessori metallici, un profilo professionale da inserire all'interno della funzione Sales per potenziamento: EXPORT AREA MANAGER Responsabilità: - Sviluppo nuova rete commerciale e mantenimento relazioni con clienti esistenti; - Coordinamento del gruppo di venditori, agenti e rappresentanti attivi nella propria area di competenza; - Svolgimento di ricerche di mercato con l'obiettivo di aumentare il numero di potenziali clienti; - Organizzazione e partecipazione a fiere di settore; - Rilevamento della customer satisfaction. Requisiti: - Formazione | Diploma ad indirizzo tecnico o Laurea in ambito ingegneristico o economico; - Esperienza pregressa di almeno 5 anni in analoga mansione maturata presso aziende operanti nel settore metalmeccanico; - Ottima conoscenza della lingua inglese. La conoscenza di una seconda lingua straniera sarà considerata un plus; - Disponibilità allo svolgimento di trasferte all'estero | circa il 40% del tempo lavoro; - Forte attitudine commerciale. Sede di lavoro: Provincia di Milano Link HR Professional Solutions è specializzata nella Ricerca e Selezione del Personale nel segmento dei profili professionali altamente qualificati, nel Middle e Top Management. Il nostro Team è composto da Professionisti e Consulenti con anni di esperienza nell'ambito delle risorse umane e con le competenze specifiche sviluppate direttamente all'interno delle organizzazioni aziendali. Le nostre aree di specializzazione: Marketing & Communication, Sales & Account Management, Human Resources, General Services, Research & Development, Technical & Engineering, Production & Quality, Purchasing & Logistics, Accounting & Controlling, Finance & Legal, Information Communication Technology La ricerca si rivolge a candidati ambosessi (D.lgs. n. 198/2006); i candidati sono tenuti a leggere sul sito internet di Link HR l'informativa privacy (DGPR - Regolamento UE 2016/679). Link HR Professional Solutions è un brand di Link HR S.r.l. (Autorizzazione Ministeriale prot. n. 136.30-07-2019). Settore: Industria metalmeccanica Ruolo: Commerciale/Vendite Tipo di occupazione: Contratto a tempo indeterminato Inquadramento: Middle manager
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Italia
Link HR #metalmeccanica #produzione #SviluppoReteCommerciale #coordinamento #RicerceDiMercato #CustomerSatisfaction #inglese #DialetticaCommerciale Link HR Professional Solutions ricerca per azienda multinazionale, operante nel settore metalmeccanico e specializzata nella produzione di accessori metallici, un profilo professionale da inserire all'interno della funzione Sales per potenziamento: EXPORT AREA MANAGER Responsabilità: - Sviluppo nuova rete commerciale e mantenimento relazioni con clienti esistenti; - Coordinamento del gruppo di venditori, agenti e rappresentanti attivi nella propria area di competenza; - Svolgimento di ricerche di mercato con l'obiettivo di aumentare il numero di potenziali clienti; - Organizzazione e partecipazione a fiere di settore; - Rilevamento della customer satisfaction. Requisiti: - Formazione | Diploma ad indirizzo tecnico o Laurea in ambito ingegneristico o economico; - Esperienza pregressa di almeno 5 anni in analoga mansione maturata presso aziende operanti nel settore metalmeccanico; - Ottima conoscenza della lingua inglese. La conoscenza di una seconda lingua straniera sarà considerata un plus; - Disponibilità allo svolgimento di trasferte all'estero | circa il 40% del tempo lavoro; - Forte attitudine commerciale. Sede di lavoro: Provincia di Milano Link HR Professional Solutions è specializzata nella Ricerca e Selezione del Personale nel segmento dei profili professionali altamente qualificati, nel Middle e Top Management. Il nostro Team è composto da Professionisti e Consulenti con anni di esperienza nell'ambito delle risorse umane e con le competenze specifiche sviluppate direttamente all'interno delle organizzazioni aziendali. Le nostre aree di specializzazione: Marketing & Communication, Sales & Account Management, Human Resources, General Services, Research & Development, Technical & Engineering, Production & Quality, Purchasing & Logistics, Accounting & Controlling, Finance & Legal, Information Communication Technology La ricerca si rivolge a candidati ambosessi (D.lgs. n. 198/2006); i candidati sono tenuti a leggere sul sito internet di Link HR l'informativa privacy (DGPR - Regolamento UE 2016/679). Link HR Professional Solutions è un brand di Link HR S.r.l. (Autorizzazione Ministeriale prot. n. 136.30-07-2019). Settore: Industria metalmeccanica Ruolo: Commerciale/Vendite Tipo di occupazione: Contratto a tempo indeterminato
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Perugia (Umbria)
TOP QUALITY GROUP, é la migliore azienda Italiana per la progettazione, produzione e commercializzazione di Apparecchiature per l' Estetica Medicale e per la Medicina Funzionale. Stiamo selezionando un Export Area Manager Junior; cerchiamo un Libero Professionista, con esperienza nel ruolo di Commerciale Estero, preferibilmente in aziende di stampo tecnologico/ elettronico/meccatronico oppure medicale/estetico/farmaceutico Il ruolo prevede: - Ricerca di nuovi clienti sui territori assegnati tramite partecipazione a fiere di settore, ricerche su internet, telefonate, passaparola. - Creazione di un primo contatto con i potenziali distributori presentando l'azienda e le tecnologie - In subordinazione al Resp. Commerciale Estero, mantenimento dei rapporti commerciali con i distributori acquisiti, occupandosi del Customer Care e del servizio post vendita - Monitoraggio dei mercati di competenza, studio della concorrenza e dei clienti finali. Requisiti richiesti: - Conoscenza lingua inglese e almeno di una seconda lingua (tedesco, francese, spagnolo, cinese, russo) - Disponibilità a trasferte all'estero in Europa - Ottime capacità relazionali, dinamismo e proattività; - Forte propensione al raggiungimento di obiettivi. - Buona conoscenza dei principali strumenti informatici (office, e-mail, drive.....etc) L’ offerta economica sarà valutata sulla base dell’ esperienza del candidato
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Italia (Tutte le città)
IMPIEGATOA AMMINISTRATIVO INGLESE FRANCESE LEGGE 68 Ricerchiamo per importante azienda metalmeccanica un/una Impiegato appartenente alle categorie protette legge 68/1999 da inserire all'interno dell'area amministrativa e accoglienza. Si richiede minima esperienza in ambito amministrativo e buona conoscenza delle lingua INGLESE e FRANCESE, sarà considerato un Plus anche la conoscenza della lingua TEDESCA, buone competenze in ambito digitale e utilizzo di Microsoft Office in particolare Excel e Word. Necessaria appartenenza alle CATEGORIE PROTETTE LEGGE 68/1999. L'impiegato/a si occuperà di: •Supporto area customer care clienti esteri •Front Office - Accoglienza •Acquisto materiale non codificato •Archiviazione ordini / DDT •Gestione documentazione e pratiche amministrative Si offre contratto a tempo determinato finalizzato ad assunzione a tempo indeterminato. Luogo di lavoro Corciano (PG) Orario di lavoro Full Time dal Lunedì al Venerdì
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Italia
Hosco Night Room Service Chef de Rang Our jobs arent just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique ? with food and drinks on the side. Our Night room service chef de rang take the initiative and deliver a wide range of services to make sure that guests enjoy their meal. Whether setting tables, communicating with the kitchen, interacting and serving guests, or cleaning work areas and supplies, the Guest Service Expert makes transactions feel like part of the experience. No matter what position you are in, there are a few things that are critical to success ? creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. The Night room service chef de rang will be on their feet and moving around (stand, sit, or walk for an extended time; moving over sloping, uneven, or slippery surfaces), managing the menu (read and visually verify information), and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and 50 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Service Experts ? to get it right for our guests and our business each and every time. Working shift: 22.30 p.m ? 07.00 am - Work break: 2.30 a.m ? 3.00 a.m PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: 1 year related work experience. Supervisory Experience: No supervisory experience. License or Certification: None CRITICAL TASKS Safety and Security - Report work related accidents, or other injuries immediately upon occurrence to manager/supervisor. - Follow company and department safety and security policies and procedures to ensure a clean, safe, and secure environment. - Identify and correct unsafe work procedures or conditions and/or report them to management and security/safety personnel. - Use proper equipment, wear appropriate personal protective clothing (PPE), and employ correct lifting procedures, as necessary, to avoid injury. - Follow property specific procedures for handling emergency situations (e.g., evacuations, medical emergencies, natural disasters). - Follow policies and procedures for the safe operation and storage of tools, equipment, and machines. - Complete appropriate safety training and certifications to perform work tasks. Policies and Procedures - Protect the privacy and security of guests and coworkers. - Follow company and department policies and procedures. - Ensure uniform, nametags, and personal appearance are clean, hygienic, professional and in compliance with company policies and procedures. - Maintain confidentiality of proprietary materials and information. - Protect company tools, equipment, machines, or other assets in accordance with company policies and procedures. - Perform other reasonable job duties as requested by Supervisors. Guest Relations - Address guests service needs in a professional, positive, and timely manner. - Welcome and acknowledge each and every guest with a smile, eye contact, and a friendly verbal greeting, using the guests name when possible. - Anticipate guests service needs, including asking questions of guests to better understand their needs and watching/listening to guest preferences and acting on them whenever possible. - Thank guests with genuine appreciation and provide a fond farewell. - Actively listen and respond positively to guest questions, concerns, and requests using brand or property specific process (e.g., LEARN, PLEASED, Guest Response, LEAP) to resolve issues, delight, and build trust. - Engage guests in conversation regarding their stay, property services, and area attractions/offerings. - Provide assistance to individuals with disabilities, including assisting visually, hearing, or physically-impaired individuals within guidelines (e.g., escorting them when requested, using words to explain actions, writing directions on paper, moving objects out of the way, or offering access to Braille or TDD phones). - Assist other employees to ensure proper coverage and prompt guest service. Communication - Speak to guests and co-workers using clear, appropriate and professional language. - Discuss work topics, activities, or problems with coworkers, supervisors, or managers discreetly and quietly, avoiding public areas of the property. Working with Others - Support all co-workers and treat them with dignity and respect. - Develop and maintain positive and productive working relationships with other employees and departments. - Partner with and assist others to promote an environment of teamwork and achieve common goals. Quality Assurance/Quality Improvement - Comply with quality assurance expectations and standards. Physical Tasks - Read and visually verify information in a variety of formats (e.g., small print). - Stand, sit, or walk for an extended period of time or for an entire work night shift. - Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and objects weighing in excess of 50 pounds with assistance. - Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. - Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. - Reach overhead and below the knees, including bending, twisting, pulling, and stooping. General Food and Beverage Services - Maintain cleanliness of work and guest areas by clearing, collecting and returning food and beverage items to proper area. - Maintain cleanliness of work areas throughout the day, practicing clean-as-you-go procedures. - Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen. - Set tables according to type of event and service standards, including types of linens, glassware, plate/chinaware, and silver/flatware, ensuring all supplies meet quality standards. - Pick-up trays and clean tables as needed to ensure a clean dining area. - Follow appropriate procedures for serving alcohol (e.g., TIPs (Training for Intervention Procedures), CARE (Control Alcohol Risks Effectively)). - Thank every guest upon departure, invite them to return, and wish them a fond farewell. - Retrieve and deliver food and beverage orders in a timely manner. - Perform other reasonable duties as requested. Assists Management - Communicate with guests, other employees, or departments to ensure guest needs are met. Closing - Complete closing duties, including storing all reusable goods, breaking down goods, cleaning all equipment and areas, returning equipment to proper locations, locking refrigerators, restocking items, turning off lights, locking doors, and completing daily cleaning checklist. Beverage/Coffee Cart - Inspect the cleanliness and presentation all china, glass, and silver prior to use. Cash/Bank Handling - Record transaction in MICROS system at time of order. - Process all payment methods in accordance with Accounting procedures and policies. - Follow property control audit standards and cash handling procedures (e.g., blind drops). - Count bank at end of night shift, complete designated cashier reports, resolve any discrepancies, drop off receipts, and secure bank. - Obtain assigned bank and ensure accuracy of contracted monies, obtaining change required for expected business level, and keeping bank secure at all times. - Transport bank to/from assigned workstation, following security procedures. - Set up and organize cashier workstation with designated supplies, forms, and resource materials; and maintain cleanliness of workstation at all times. Steps of Service - Present physical and accurate check and process payment, adhering to all cash handling and credit policies/procedures including added and received gratuity. - Check in with guests to ensure satisfaction with each food course and/or beverages. - Answer questions on menu selections, and check with kitchen staff whenever additional clarification is necessary. - Communicate with the kitchen regarding the length of wait for food items, recook orders, and product availability. CRITICAL COMPETENCIES Interpersonal Skills - Customer Service Orientation - Team Work - Interpersonal Skills - Diversity Relations Communications - Communication - Listening - English Language Proficiency Personal Attributes - Dependability - Presentation - Positive Demeanor - Integrity - Safety Orientation - Stress Tolerance - Adaptability/Flexibility Organization - Multi-Tasking Personal Attributes - Information Retention PREFERRED QUALIFICATIONS Education High school diploma or G.E.D. equivalent. Related Work Experience At least 1 year of related work experience. Supervisory Experience No supervisory experience. License or Certification None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brands unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. Be where you can do your best work,​ begin your purpose, belong to an amazing global​team, and become the best version of you. Westin Excelsior Rome Settore: Altro Ruolo: Altro
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Italia
Hosco Our jobs arent just about giving guests a smooth check-in and check-out. Instead, we want to build an experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience. No matter what position you are in, there are a few things that are critical to success ? creating a safe workplace, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts ? to get it right for our guests and our business each and every time. CRITICAL TASKS Guest Relations § Actively listen and respond positively to guest questions, concerns, and requests using brand or property specific St. Regis process to resolve issues, delight, and build trust. § Address guests service needs in a professional, positive, and timely manner. § Anticipate guests service needs, including asking questions of guests to better understand their needs and watching/listening to guest preferences and acting on them whenever possible. § Assist other employees to ensure proper coverage and prompt guest service. § Engage guests in conversation regarding their stay, property services, and area attractions/offerings, including social media where appropriate. § Thank guests with genuine appreciation and provide a fond farewell. § Welcome and acknowledge each and every guest with a smile, eye contact, and a friendly verbal greeting, using the guests name when possible. § Stay up-to-date on the local area so that you are prepared to provide specific recommendations for guests. § Communicate recommendations in a way that builds excitement and interest among guests and associates. § Perform other reasonable duties as requested. Check-in/Check-out § Keep track of changes in room status (e.g., early check-out, late check-out, room transfer, unexpected stay over) for Housekeeping. § Organize and coordinate check-in/pre-registration procedures for arriving groups. § Process all check-outs including express check-outs, resolving any late and disputed charges, settling account, retrieving room key, and requesting comments on guests stay. § Process all guest check-ins by confirming reservations in computer system (e.g., Fidelio, PMS, FOSSE, OPERA), verifying guest identity, requesting form of payment, assigning room, and issuing room key in accordance with property policies and procedures. § Secure valid form of payment (e.g., credit card, cash) prior to issuing room key. § Sell a room/accommodation to guests without reservations based on availability. § Verify and adjust billing for guests. Cash Handling § Process all payment types such as room charges, cash, checks, debit, or credit. § Process adjustment vouchers, paid-outs, correction vouchers, and miscellaneous charges. § Count bank at end of shift and secure bank. § Balance and drop receipts according to Accounting specifications. § Obtain manual authorizations and follow all Accounting procedures when computer system is down. § Count bank at the beginning of shift to ensure that amounts are correct and that there is adequate change. § Follow the requirements and tasks as defined in EMEA Front Desk Cashiering SOP. § Comply with the requirements of the Marriott Cashiering Responsibilities/Petty Cash Fund and Cashier Overage/Shortage SOPs. Reports/Recordkeeping § Run daily reports (number of arrivals, departures), identify any special requests, and check reports for accuracy. § Run credit card authorization report and check for discrepancies. § Review shift logs/daily memo books and document pertinent information in logbooks in the absence of a departmental Supervisor. § Print contingency lists to have a record of all guests in case of emergency. Communications § Provides assistance to coworkers, ensuring they understand their tasks. § Speak to guests and co-workers using clear, appropriate and professional language. § Instruct guests on how to access the internet (e.g., dial-up, broadband, wireless). § Answer telephones using appropriate etiquette including answering the phone within 3 rings, answering with a smile in ones voice, using the callers name, transferring calls to appropriate person/department, requesting permission before placing the caller on hold, taking and relaying messages, and allowing the caller to end the call. Working with Others § Support all co-workers and treat them with dignity and respect. § Develop and maintain positive and productive working relationships with other employees and departments. § Handle sensitive issues with guests with tact, respect, diplomacy, and confidentiality. Policies and Procedures § Ensure uniform, nametags, and personal appearance are clean, hygienic and professional. § Follow company and department policies and procedures. § Perform other reasonable job duties as requested by Supervisors. § Protect company tools, equipment, machines, or other assets in accordance with company policies and procedures. § Protect the privacy and security of guests and coworkers. Quality Assurance/Quality Improvement § Comply with quality assurance expectations and standards. Safety and Security § Follow property specific procedures for handling emergency situations (e.g., evacuations, medical emergencies, natural disasters). § Maintain awareness of undesirable persons on property premises. § Report work related accidents, or other injuries immediately upon occurrence to manager/supervisor. § Identify and correct unsafe work procedures or conditions and/or report them to management and security/safety personnel. CRITICAL COMPETENCIES § Fluent English § Analytical Skills § Learning § Decision-Making § Problem Solving § Computer Skills § Basic Mathematics Interpersonal Skills § Customer Service Orientation § Interpersonal Skills § Team Work § Diversity Relations Communications § English Language Proficiency § Communication § Listening § Applied Reading § Writing Personal Attributes § Integrity § Dependability § Positive Demeanor § Presentation § Adaptability/Flexibility § Stress Tolerance § Initiative Organization § Multi-Tasking Time Management PREFERRED QUALIFICATIONS Education Higher Education, Diploma or equivalent Related work experience is required No supervisory experience is required At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you. The St. Regis Rome Settore: Altro Ruolo: Altro
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Italia (Tutte le città)
Main Job Scope:Economical and functional main responsibility for all respective programs throughout the entire product life cycle (from pre-acquisition through end of production). Implementation of agreed project goals and responsible contact person to all external and internal costumers Key ResponsibiltiesAttainment of all agreed project goals according to defined criteria (Deadlines, Costs, Quality)Implementation (concept, quoting, program award, product development, supplier selection, launch, post-production performance, & lessons learned) of all supported programs according to Company Program Management System and according to all Program Management related standardized methods and proceduresPlanning and Coordination of all concerned Company locations and of all project tasks related to the following process steps: offer phase, series development phase and series production phase (if applicable).Ongoing controlling and reporting of progress regarding the current programs (Deadlines, Costs, Quality). In case of deviation, definition and implementation of corrective action.Ongoing documentation on program progress and reporting to management. Global Automation brandVery interesting job opportunityRequirements, Qualifications & Competencies:Degree of a Technical University, University of Applied Sciences or Polytechnic Engineering.Several years of relevant experience in the area of Program Management (processes, planning and mentoring of programs)Leading experience in lateral guidance in a matrix environment: drive results and decisions, self-initiative, team orientation, orientation on solutions, communication skills, assertiveness, motivating, people, conflict-solving skills, multi-frame and multinational collaborationMethodological skills: analytical competence, planning and implementation methods, moderating and presentation skills, mentoring and controlling skillsProfound customer orientation and relationship building skills: Keen listener, eloquence both to internal and external costumers on different hierarchical levels, credibility, ability to create trust and commitmentKnowledge of relevant automotive quality standards (GQS, APQP/VDA 6.3, PPAP) Global automotive brand, leader in electro-mechanical componentsVery interesting career opportunity
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Torino (Piemonte)
Our mission is to deliver the best quality TPD compliant vaping products to our customers, whatever their level of experience. Field Sales Representative Operating area: TORINO, Italy If you are a dynamic sales professional ready for the next step in your career, this is your opportunity to play an important role in the establishment of a market leading international company in one of the world's most exciting retail markets. ABOUT THE ROLE Manage sales of the company’s e-cigarette and e- liquid products within a defined geographic area. Ensure consistent, profitable growth in sales revenues. Identify objectives, strategies, and action plans to improve short and long-term sales. Maximise the sales of products Establish, maintaining and managing sales accounts and relationships Reach the targets and goals set for geographical area Increase business opportunities through various routes to market Participate in trade events and other marketing activities Analyse sales figures, reports accurately on daily, weekly, monthly and quarterly basis on sales results, forecast, and pipeline Collect customer feedback and market research ESSENTIALS Experience in managing multiple accounts Ability to operate in fast growing market & handle the competition Sales experience in a vaping, electronic cigarettes or tobacco market will be a plus Proven track record of success in sales Positive, competitive, dynamic and results driven attitude Excellent communication and professional approach Good time management skills and the ability to prioritise Ability to communicate in English WHAT WE OFFER Performance based bonus Car allowance Phone allowance Job Types: Part-time, Contract, Permanent
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Italia (Tutte le città)
This role is responsible for the management of Production and Materials Planning, Inventory Control and Planning, Sales and Operations Planning, Warehouse Operations and Logistics. This position will work with Manufacturing, Quality, Finance, Sales & Project management and other relevant functional teams at the site. The Supply Chain Head must be able to negotiate and implement lean processes by developing creative solutions and forward-looking strategies and must have demonstrated ability to lead through influence. In collaboration with site teams, develop processes and Key Performance Indicating metrics, utilizing the ERP system to provide timely visibility and tracking of materials and finished goods status across the supply chain. The main responsabilities are:Direct the work of the Master Schedulers, providing expertise and assisting functional leads in identifying risks and evaluating capacities required to support production, storage and other capacities.Maintain best practice KPI metrics and dashboard(s) to measure site execution, customer service and performance of Supply Chain processes.Ensures the management of the introduction and obsolescence of materials throughout product life cycle. Positively affects cash flow and cost of goods by consistently maintaining costing accuracy, supporting the order execution process and managing inventories.Continual and transparent communication with peers to determine the status of assigned projects. Expedites operations, including all functional groups, to prevent delay of schedules. Alters schedules through the Sales and Operations Planning to meet unforeseen conditions.Utilizes a collaborative and consensus approach to ensure customer needs are well represented and met.Manage the team providing professional guidance in terms of performance appraisals and team empowermentPerforms other job duties as required. Supply Chain Head - Multinational API companysupply chain - multinationalTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Education and/or Experience Minimum 5 years' experience in turning around supply chain organizationsDegree required: Bachelors, preferred: Masters or MBA focused in Supply Chain, Business Management, Finance, EngineeringFamiliarity with Supply Chain concepts, Import/Export rules, transportation and warehousing requirementsMust be organized, possess time management skills, have the ability to deal with ambiguity and be able to manage changing priorities. Leads, motivates, and develops direct reports and peers.Possesses excellent communication, analytical, problem solving and decision making skills.Ability to perform work under general direction and normal business pressuresVery good English Knowledge Preferred ExperienceKnowledge/experience with SAP ERP system or comparable ERP systems.Previous process manufacturing and planning experience.Pharmaceutical environment or similarAPICS certification & Lean Six Sigma Certification as a plusClear understanding of Supply Chain Best PracticesAbility to work and succeed in a global environment and people management Our client is an important American multinational company that deals with active pharmaceutical ingredients. We are looking for 2 Supply Chain Head figures for 2 Italian sites in the north-west Milan area and south-west Milan.Ottima opportunità di carriera.
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