Technical customer

La Società nostra Cliente è un'importante realtà operante nel settore metalmeccanico ubicata nei pressi di Casatenovo. Per loro siamo alla ricerca di un TECHNICAL CUSTOMER SERVICE T/1770B che abbia esperienza e predisposizione nellindividuare le cause che determinano situazioni problematiche verso il Cliente. Il candidato ideale avrà: Diploma di Perito meccanico/Laurea in Ingegneria Meccanica Esperienza nel ruolo allinterno di realtà operanti nel settore degli acciai Buone conoscenze meccaniche e degli acciai Competenza nel calcolo carichi di rottura Conoscenza del disegno meccanico Buona conoscenza della lingua inglese scritta e parlata Completano il profilo ottime capacità di analisi e di coordinamento, autocontrollo, problem solving e una forte attitudine alla comunicazione e ai rapporti interpersonali. Lazienda offre un contesto sereno nel quale accrescere le proprie competenze professionali e personali. Non chiederti cosa i tuoi compagni di squadra possono fare per te. Chiediti cosa tu puoi fare per i tuoi compagni di squadra. Inviare curriculum in formato testo (doc, pdf, rtf, txt) indicando il riferimento T/1770B nell'oggetto della mail a: ORMA Srl-Via E. Fermi, 93 22030 ORSENIGO CO Tel 031/619891 Fax031/3350058 E-Mail: cv@orma.ws

La Società nostra Cliente è un'importante realtà operante nel settore metalmeccanico ubicata nei pressi di Casatenovo. Per loro siamo alla ricerca di un TECHNICAL CUSTOMER SERVICE T/1770B che abbia esperienza e predisposizione nellâ€(TM)individuare le cause che determinano situazioni problematiche verso il Cliente. Il candidato ideale avrà: • Diploma di Perito meccanico/Laurea in Ingegneria Meccanica • Esperienza nel ruolo allâ€(TM)interno di realtà operanti nel settore degli acciai • Buone conoscenze meccaniche e degli acciai • Competenza nel calcolo carichi di rottura • Conoscenza del disegno meccanico • Buona conoscenza della lingua inglese scritta e parlata Completano il profilo ottime capacità di analisi e di coordinamento, autocontrollo, problem solving e una forte attitudine alla comunicazione e ai rapporti interpersonali. Lâ€(TM)azienda offre un contesto sereno nel quale accrescere le proprie competenze professionali e personali. “Non chiederti cosa i tuoi compagni di squadra possono fare per te. Chiediti cosa tu puoi fare per i tuoi compagni di squadra.” Inviare curriculum in formato testo (doc, pdf, rtf, txt) indicando il riferimento T/1770B nell'oggetto della mail.

Customer Service Representative JOB DESCRIPTION Job Purpose The CSR is directly interfacing the Customer after the delivery of the product. He/She is the initial point of contact for any operative issue, answering Customerâ€(TM)s questions and providing technical assistance. At any Customer request, the CSR initiates and/or implements corrective actions as needed, in a timely manner, in order to ensure that an excellent standard of service and a high level of Customer satisfaction is achieved and maintained. He/She is responsible to monitor and coordinate the support internal activities so they are rightly addressed, acting as a liaison figure among the hubs. CSR specific duties may vary according to the different type of contract/service provided to the Customer, anyway the key responsibilities al listed hereinafter. Organisation Key Responsibilities - Ensure the reliability of the training device. - Receive, process and verify the accuracy of the Customer reports (issues) and requests through the organization internal mainframe systems (e.g. Support WebPortal). - Plan and hold â€~On-siteâ€(TM) intervention, whether can be aimed to monitor the system status or to carry out maintenance operations. - Schedule and hold periodic meetings with the Customer (involving other areas) in order to gather feedback on the provided services and products and to assure the Customer needs are fulfilled. - Evaluate the priority of important and urgent tasks. - Produce, update and validate documents such as Technical Manuals, periodic reports and summaries. - Review the Customer and Service requirements for the support solutions. - Provide Training Courses and Rollout sessions to Customer personnel (e.g. instructor pilots, technicians) to properly operate and maintain the system after the handover. - Evaluates the project risks in order to carry out all the actions to mitigate the impacts. - Participate and provide expertise to improve the design development of new products, to increase the reliability and maintainability to better meet the Customer needs and expectations. - Evaluate the initial Spare Parts stock and review any possible changes in terms of amount and items according to the obsolescence status and/or other training requirements.

Our Client is a Multinational US Company, leader in the production of Power Units and small and medium Diesel Engines for a wide range of Customers, Dealers and B2B in the Automotive, Construction and Agricultural Industry. Advanced Pre and post Sales culture, supported by New Digital Projects, are today allowing improved Services for the Sales Organizations worldwide, Distributors and Dealers, OEM’s and Sales offices, meeting the Customer’s needs and expectation of Service Management. The candidate we are selecting will be in charge of the implementation of the Digital Transformation Project. The position is open for a Customer System Solutions Manager Digital Transformation projects BASIC FUNCTION Responsible for Field Customer Support Systems, He/She: Proposes and coordinates the development and implementation of web based and IT Systems able to provide technical support and documentation to the Service Dealers, Distributors, OEMs and regional Sales offices. Implements Digital Transformation projects deeply changing the way in which the company interacts with its Distribution network and End Users. SPECIFIC RESPONSIBILITIES The Manager, with the support of his/her team, is responsible of developing, planning, budgeting, overseeing all Aftermarket Customer Support Systems for Diesel Engines Globally. More specifically: Defines specification, assures maintenance for and web-based platform systems to make technical documentation available to third party companies associated to the Company Service and Parts Network, to OEM customers and their network when so regulated by OEM Service Contracts. Proposes, defines and coordinates projects for developing: Diagnostic tools and functionalities for Electronically controlled Common Rail Diesel Engines Web based Spare Parts Look up, Parts Ordering system and Warranty System E-commerce and Mobile Apps Web Platforms and other web-based IT systems for Aftermarket Parts & Service IT Systems aimed at supporting OEMs Customer end-of line and on-field using available technology to better meet customer needs. The Candidate we like to meet has a University level of Education, Web based and IT knowledge as well as proven project and team management. Experience in after sales and service is a plus. The ideal candidate is fluent in English, has good attitudes in dealing with colleagues at all levels and Customers worldwide. Problem Solving, independence, attitude to travel managing situations within different cultures is a part of the position. Providing leadership through effective goal setting, support, delegation and communication, He/she Assigns tasks to the team allowing to effectively perform and assuring they deliver high-quality product in alignment with the overall products delivery schedule: Supervises the creation and maintenance of technical documentation to support Spare Parts identification and sales, such as. Assures support, informs, periodically travels and meets colleagues in Spare Parts Sales, Service Network management, Engine Sales globally in all Regions (EMEA, NA, LATAM, CHINA and APAC, INDIA) to train in the use of the tools, to get their feedback and collect information about their needs. Coordinates and develops synergies, encourages the implementation of common systems whenever possible, with the colleagues responsible for the same activities for Kohler gasoline engines and with the other entities and companies of Power Group. Supervises the creation, developing, writing and editing technical documentation to support operation and maintenance of products, such as Use & Maintenance Manuals, Service Manuals for service workshops, training and service tools documentation. Coordinates planning, scheduling, delivering, and communicating the status of related projects and provides periodic reports, keeping management informed of area activities and of any significant concerns or problems. Ensures customer receives required data in a timely manner. Grants support to OEM’s and OEM’s network about the above-mentioned topics. The Company offers: A Permanent Contract directly with the EMEA HQ, Based in Reggio Emilia (Italy) A highly professional environment, advanced technology with focus on Quality and Customer Satisfaction. To apply for this position We invite interested candidates m/f (Legislative Decree 903/77) meeting the requirements of the position Customer System Solutions Manager Rif. 263/19 CSSM to send: updated CV, covering letter. Kindly send you CV and letter of presentation in English or Italian. For first contact with qualified candidates, the initial interviews can be conducted via Skype. You are welcome to contact Susanne Kristiansen, s.kristiansen@kpconsulting.it, Senior Executive Consultant. Responsible for this project, or contact our office directly on 0039 0522 512067. All candidates meeting the described profile will be contacted within two weeks. K&P Consulting Srl, as a permanently associated company in the Register of Employment Agencies Ref. No 39/0002041, invites all candidates (Law 903/77) to read the privacy statement (Article 13 of Legislative Decree 196/2003) on the website www.kpconsulting.it

A career at our company is an ongoing journey of discovery: our around 56,000 people are shaping how the world lives, works and plays through next generation advancements in healthcare, life science and performance materials. For more than 350 years and across the world we have passionately pursued our curiosity to find novel and vibrant ways of enhancing the lives of others. Your role: Don’t miss this opportunity to join a leader in the LifeScience business, benefit from our training program and broad career possibilities. Technical support represents a key feature of the Merck offering to our customers. As a Technical Service Scientist in Life Science within our multidisciplinary Team, you will help unpuzzling scientific challenges and answer highly technical product and application questions for our products. You will support our customers and sales on technical inquiries, protocol optimization and complaints on our product range for research and industry labs. As a contribution to our growing business you will qualify leads and cross-selling opportunities from incoming customers' calls and/or promotional activities. Who you are: - Master's Degree Chemistry or Biology with a proven laboratory experience or PhD - Fluent in Italian and Spanish plus a good level of English are mandatory. - Customer oriented with high listening and communication skills as well as strong ability to identify customer needs. - Enthusiastic to build-up expertise in new technologies. - Creative, solutions oriented and good at doing product analysis and technical comparison for optimal customer experience. - Enjoys working with other people within an international Team and in a dynamic environment What we offer: With us, there are always opportunities to break new ground. We empower you to fulfil your ambitions, and our diverse businesses offer various career moves to seek new horizons. We trust you with responsibility early on and support you to draw your own career map that is responsive to your aspirations and priorities in life. Join us and bring your curiosity to life! https://www.merckgroup.com/en/careers/jobs/204044.html

Dear friends, here is the Job Offer for you with the great career perspectives in Greece. Our Customer is looking for the Customer/Technical Service Advisor; you will be working in a call center of International Company (responding to phone calls, chats, emails). Not sales, support only. It might be technical helpdesk or customer service, depending on your skills. EU citizens only Requirements: Native or fluent Arabic, Czech, Danish, Dutch, English, French, German, Hebrew, Italian, Polish, Spanish, Japanese or Turkish Speaker and your English level is min. B1-B2. Conditions: • Paid relocation (flight and 2 weeks of accommodation + support in finding a flat and full administrative support); • Long-term contract 12 month with prolongation; • Health insurance; • Possibilities of professional development and career growth. The salary in Athens is 1100 gross Euro/month in 14 payments (12 months x1100 + 2 extra payments full salaries = 15400/year) + up to 200-250 Euro/month performance bonus + additional extra payments on monthly basis or single payments (around 250Euro/month depending on the project), additional extra payments for working on weekends or extra hours + health insurance. Taxes to be deducted: 23-24% The salary is above the average for this country. Small studio flat may cost 200-300 e/month, shared flat 150-250 Euro/month. 3-4 weeks paid training provided, in Athens. Starting dates: ongoing, let me know when you are available. All interviews held via phone and Skype. If you are interested please send me your CV in English and MS Word indicating -your date of birth - your citizenship (EU citizens only) - your skype ID (please create one) - studies and work experience (especially in customer service if you have any) - your languages level - please put in email subject "Greece/ Language / your name". At TalentsSpace1@gmail.com

Responsible for the installation, service and maintenance of GPI machinery in constumer facilities. The incumbent is a key member of the Technical Service team and oartners with our converting and sales teams to meet the needs of the customers. Key Responsibilities: Conducts top-level troubleshooting, diagnosis and repair of electrical, mechanical and controls related problems on machines installed at customer locations, including overhauls and field upgrades as necessaryParticipates in the development, processing and follow up of specifications during machinery tests, debugging and start up, as well as, during the development and field testing of new carton designsDevelops and maintains productive working relationships with customers and acts professionally and proactively to resolve equipment, cartons or service-related issuesAs the technical expert, partners with sales and converting manufacturing individuals and teams to resolve customer issues, as well as, support new business opportunities and product development projectsApplies continuous improvement concepts and techniques to increase equipment productivity. Participates in process improvement and cost reduction initiatives.Effectively utilizes IT systems (in-house and standard applications)Maintains skill base necessary and consistent with machinery and carton technologyProvides instruction and training to customers' staff on safety, operations, machinery maintenance and proper carton handling proceduresPrepares service reports, modified schematics, standard operating procedures and carton specification updates to support field initiatives and changesReports on progress of projects / assignments to all internal and external stakeholdersConducts audits, evaluations and assessment of machine systems / performance resultsLiaises with other companies / OEM's working on common projects This is a summary of the key responsibilities of this position. The Company reserves the right to require the role-holder to undertake such additional tasks or duties as may be within their capabilities and abide by all reasonable rules and instruction given by the Company. Qualifications and Experience Important Graphic Packaging Holding Company Good career opportunityMain Skills:Higher level of English reading, writing and speaking skills4 or more years of related experience and/or formal training in equipment maintenance, repair and troubleshooting. Knowledge of packaging or similar equipment is advantageousTechnical training with graduation or education of industrial or mechanical engineeringDemonstrated ability to ready electrical, mechanical engineering PLC and operator interface knowledgeWorking knowledge of continuous improvement methods, i.e. Six Sigma methodologyMust be prepared to travel if required on short notice. Working hours are flexible to meet Customer demands. Some shift / out of hours working will be required as necessary.Full clean driving license Key CompetenciesEffective communicator, both orally and written, with internal and external customersSuccessfully identifies root causes and resolves problems and issuesDevelops positive customer relationships through customer-focused mindset, build trustIs a team player, works well with others inside and outside the organizationIs a self-starter, has initiative, can effectively work independently with minimal direct supervisionEffectively manages time, plans, projects and related tasksFlexible approach to ensure timely and professional service to support customer and the internal manufacturing processContinuously meet targets and objectives, accountable for results Important Graphic Packaging Holding Company.Ottima opportunità di carriera.

La Società nostra Cliente è una realtà operante nel settore dell’aerosol. Per loro siamo alla ricerca di un CUSTOMER TECHNICAL SERVICE che riportando direttamente al Responsabile Commerciale possa governare tutta l’area dell’assistenza tecnica ai clienti, supportando inoltre lo sviluppo e l’industrializzazione di nuovi progetti/prodotti. Il candidato ideale avrà: • Diploma/Laurea in discipline tecniche • Esperienza nel ruolo maturata in realtà industriali modernamente organizzate • Buona conoscenza del disegno tecnico 2D e 3D e del programma Solidworks 2017 (lettura e progettazione) • Capacità di gestione dei progetti come interfaccia con clienti e fornitori • Competenze nell’occuparsi del processo di miglioramento continuo dei prodotti esistenti • Ottima conoscenza della lingua inglese parlata e scritta • Disponibilità ad eventuali trasferte su altre sedi all’estero Completano il profilo: affidabilità, sensibilità commerciale, ottime doti relazionali e di problem solving, leadership. L'azienda offre un ambiente internazionale nel quale potersi affermare personalmente e professionalmente. “La velocità è la forma di estasi che la rivoluzione tecnologica ha regalato all’uomo.” Inviare curriculum in formato testo (doc, pdf, rtf, txt) indicando il riferimento T/1851 nell'oggetto della mail a: ORMA Srl-Via E. Fermi, 93 22030 ORSENIGO CO Tel 031/619891 Fax031/3350058 E-Mail: cv@orma.ws Verranno contattati solo i candidati ritenuti in linea con il profilo. Autorizzazione Ministeriale n° 655/RS del 13/09/04. Il presente annuncio si rivolge ai candidati di ambo i sessi (L. 903/77). I candidati potranno inviare la propria risposta rilasciando specifica autorizzazione ai sensi dell’art. 13 d.lgs. 30 giugno 2006 n°196 - “Codice in materia di protezione dei dati personali” e dell’art. 13 GDPR 679/16 - “Regolamento europeo sulla protezione dei dati personali".

Cross Border Talents is looking for an Italian Technical Advisor to work in LISBON - PORTUGAL. Our client company is a technological multinational, with an innovative culture and shaped by diversity. The job consists in provinding consumer service assistance to customers regarding their needs, so your main task is to answer customer requests (inbound). If this offer seems appealing and you want to know more about it, do not hesitate to contact me! ines.sardinha@cbtalents.com

Diennea – MagNews, un’innovativa ed affermata realtà operante a livello nazionale ed internazionale nel digital marketing e nella realizzazione di soluzioni tecnologiche multicanale per la comunicazione, ricerca un TECHNICAL PROJECT MANAGER. La risorsa sarà inserita nell’Area Digital Marketing Solutions e risponderà direttamente a Chief Project & Planning Officer. Il Technical Project Manager sarà responsabile della gestione diretta delle relazioni con i clienti per i progetti derivanti dall’attività commerciale per i progetti dei clienti a loro assegnati, affiancando inoltre sales ed account nelle fasi di pre – sales e confrontandosi con eventuali fornitori esterni. Si confronterà quotidianamente con il team di sviluppo di progetto e con il referente d’area in merito alla gestione del planning, supervisionando tutte le fasi di sviluppo dei progetti assegnati. Dovrà gestire efficacemente il progetto in termini di qualità, ottimizzazione dei costi e dei tempi di consegna; inoltre, prima della consegna al cliente, dovrà assicurare la qualità del progetto dal punto di vista funzionale, consulenziale, formale e di usabilità in un’ottica di customer satisfaction. Il candidato ideale è un laureato in Informatica o Ingegneria Informatica che abbia maturato almeno 3 anni nel ruolo in aziende modernamente strutturate. Si richiede: Ottima conoscenza di MS Project, Sharepoint, Gantt. Ottima capacità di gestione di progetti B2B e B2C, sviluppata preferibilmente in ambiente web; Ottima capacità di analisi dei rischi tecnologici e di business del progetto; Completano il profilo precisione e attenzione al dettaglio, buona attitudine al lavoro in team, orientamento al problem solving e determinazione nel conseguire i risultati attraverso le soluzioni più opportune, buone competenze organizzative e ottime capacità di analisi. La tipologia contrattuale e la retribuzione saranno commisurate alla seniority del candidato. Per candidarsi inviare il cv a recruiting@magnews.it specificando come oggetto “Technical Project Manager”.

Per azienda leader nella progettazione e produzione di strumentazione dal laboratorio siamo alla ricerca di un TECHNICAL SERVICE Che all'interno del Dipartimento tecnico ricoprirà un ruolo operativo dedicandosi alle seguenti attività:o Assistenza ai clienti da remoto e laddove sia necessario c/o la loro sede(area mondo) per esecuzione di diagnosi e risoluzione di problematiche tecnicheo Installare, avviare e attuare le prove funzionali delle varie strumentazionio Organizzare e pianificare le revisioni e la manutenzione preventivao Fornire adeguata formazione tecnica alla rete distributiva;o Redigere report periodici in merito alle attività svolte presso il cliente;o Redigere documenti tecnici quali protocolli di intervento e manualiRequisiti:o Diploma ad indirizzo Tecnico/Laura breve in materie tecnico scientifiche o Esperienza dai 2 ai 5 anni in analoga mansione o Indispensabili nozioni in ambito meccanico, elettrotecnico e automazioneo Buon utilizzo dei sistemi gestionali (SAP e CRM) attualmente a supporto di tutti i processi aziendalio Buona conoscenza della lingua inglese in forma scritta e parlatao Buone doti relazionali, orientamento al cliente (distributore e cliente finale) in ottica "Customer care" consolidando la relazioneo Approccio dinamico e operativoo Predisposizione al lavoro in teamo Disponibilità ad una percentuale di viaggio in tutto il mondo pari al 15%, massima flessibilitàSede di lavoro: Merate(Lc)Data inizio prevista: 01/09/2020Categoria Professionale: Operai SpecializzatiCittà: Merate (Lecco)Esperienza lavorativa: Tecnico meccanico, elettronico, elettrotecnico, microelettronico, elettrico - 36 mesi Conoscenze linguistiche: Inglese Parlato: Ottimo Scritto: Ottimo Comprensione: Ottimo Patenti: B Disponibilità oraria: Totale disponibilità Clicca sul link sottostante "sito web" per inviarci la tua candidatura.

Be Part of it This client is a fast growing global player in the fashion industry. Having started as a start up in 2008 this company is now employing 1500 people in 11 cities around the world! What's even better they are still growing. Currently this company is recruiting for innovators in the popular coastal city Porto in Portugal.  Your Challenge You will be responsible for supporting the health of the partner ecosystem, that means you ill be strengthening the daily operational relationship with each partner and ensuring that the partner's voice is shared throughout the organization. You will be a part of a fast-paced, results-driven B2B team that thrives in delivering impeccable service to the client's partner community of the best luxury boutiques and brands. Your tasks will include:  •  Be the main person of contact for partners regarding daily operational and technical queries (e.g. order/returns issues, systems queries, customer service priorities); •  Support partners with speed, quality and service on every communication channel; •  Oversee operational KPIs, trend spot partners’ behaviors, and proactively seek solutions for recurring issues; •  Liaise with internal departments to ensure that top notch service is delivered to all internal and external customers; •  Identify best practices and help establish process standards that guarantee consistency and efficiency at scale; •  Enhance partner satisfaction by providing effective and reliable support and identifying improvement opportunities to meet partners’ expectations; • Advocate the partner in the organization to drive value for the partner ecosystem Your Resume •  Fluent in Italian and English  •  B2B experience  •  self motivated •  Result-orientated •  Eye for detail  •  Problem Solver •  Ability to work in a fast paced environment  •  IT - Savy •  Good command of MS Office Up for the Adventure?  Don't hesitate and contact us today if you think you have what it needs! 

Take this chance and APPLY NOW! Travel and Discover Greece! Moreover, you will be learning Greek and experience Greek music, taste great comfort food and visit their beautiful sights. Don’t forget about their sandy beaches with crystal clear blue water and beautiful landscapes. Start a new career and join international team in Athens. What does this role hold for you? • Solving customers queries by phone or emails • Provide excellent level of customer services • Maintain strong professional relationships with all clients and customers • Reporting to team managers or team supervisor The ideal candidate • Fluent Italian • Good English • Very good knowledge of computers • Good technical skills and familiar with new technologies • Desire to start fresh and move to Athens, Greece • Enjoy talking with people by phone and emails • Candidate must have European nationality • Able to work in fast-pace and competitive atmosphere Always a plus • Attention to detail • A strong ability to multi-task • Nice attitude, sunny disposition Benefits • Excellent Salary • Monthly performance bonus • 2 Extra salaries paid per year • Training provided (Paid) • Free Greek language courses • Extra payment for Sundays or Bank holidays • Extra payment for overtime • Interactive activities: team-building, excursions, themed parties • On-site canteen • International working environment Extra Benefits • Paid flight ticket • Taxi transfer from the airport • 2 weeks hotel accommodation (breakfast included) • Assistance in finding a place of residence. DK Global Recruitment is a multilingual recruitment agency, based in Dublin, Ireland. We specialize in finding European language-speaking jobs for job seekers in many European countries. With years of experience in the multilingual BPO sector. Our clients are highly-reputed companies with constant growth in the international market and we are pleased to find good employees for them. Thus, you should not hesitate to contact us regarding any kind of queries you have, related to jobs and career advice. Why choose Recruitment Agency: You are given extra support in preparing for interviews / You can ask for your application feedback anytime via email or phone / All our services to job seekers are free of charge / We also offer bonus scheme to candidates.

JUNIOR CUSTOMER TECHNICAL SUPPORT Vision: La nostra società cliente fa parte di un gruppo multinazionale e fornisce soluzioni software per il mondo retail moda. Lattenzione al cliente e lalta qualità dei servizi forniti, garantiti da una realtà a misura duomo, unite allappartenenza ad un grande gruppo ne fanno una società altamente competitiva e con grande solidità. Luogo di lavoro: Mestre (Ve) Mission: Il candidato entrerà a far parte del team service e supporterà i project manager nella gestione richieste dei clienti per la risoluzione di problematiche tecniche inerenti lerogazione dei servizi offerti. Job Description: Più in dettaglio la figura inserita si occuperà di: Curare il rapporto con i clienti e Help Desk IT; Interfacciarsi con i programmatori e i Project Manager; Supportare il team di sviluppo; Requisiti Minimi: Neodiplomato, o esperienza anche minima, in ambito informatico; Conoscenza dei sistemi informatici; Buone capacità di problem solving; Ottime doti relazionali; Passione e curiosità per il settore. Requisiti Preferenziali: Conoscenze di programmazione: VISUAL BASIC 6,. NET, C SHARP. Inquadramento: Il pacchetto retributivo sarà commisurato alla effettiva esperienza e comunque in grado di soddisfare anche le candidature più qualificate. L'inquadramento verrà concordato con il candidato in fase di colloquio con lazienda. I candidati interessati, in possesso dei requisiti richiesti possono inviare il proprio curriculum vitae a service@adamiassociati.com

Virtual Technical Support, Operations Manager All times are in Pacific Daylight Time. Job ID  667537 Location  IT-CA-Cagliari Posted Date  5/18/2018 Company  Amazon Italia Customer Services Srl Position Category  Customer Service Recruiting Team .. Job Description Amazon.com, Inc. (NASDAQ:AMZN), a Fortune 500 company based in Seattle, opened on the World Wide Web in July 1995 and today offers Earth's Biggest Selection. Amazon.com, Inc. seeks to be Earth's most customer-centric company, where customers can find and discover anything they might want to buy online, and endeavors to offer its customers...

La Società nostra Cliente è un‘importante Azienda di Ingegneria che fornisce moderne soluzioni d’architettura tecnica e d’ingegneria costruttiva, realizzando importanti opere infrastrutturali prefabbricate. La società impegnata in Italia e all’Estero, in fase di forte sviluppo e ampliamento del proprio organico, ci ha affidato la ricerca e selezione di un CHIEF ENGINEER OF TECHNICAL STAFF Laurea Ingegneria Strutturale o Civile Esperienza gestionale Team di Progettazione Ufficio Tecnico Supportando il Direttore Generale, la persona avrà la responsabilità di coordinare il Gruppo dei Team Leaders sia sul piano tecnico che organizzativo/gestionale, per la miglior Customer Satisfaction costruita sulla qualità e tecnologia avanzata. Sarà Sua responsabilità: Rappresentare un importante supporto e stimolo per l’organizzazione e l’implementazione dei processi, ottimali per la realizzazione dei singoli progetti a commessa. Assistere il DG, rappresentando un importante punto di riferimento e un supporto per la formulazione e l’applicazione delle politiche e per la pianificazione strategica. Essere un riferimento della correttezza e completezza delle scelte tecniche alla base delle commesse da realizzare. La correttezza e completezza dovrà essere intesa in termini di: ? Coerenza con le aspettative del cliente ? Efficienza economica (miglior compromesso costi/benefici) ? Rispetto delle normative incidenti sulla commessa ? Coerenza con gli standard qualitativi proponibili dall’azienda ? Coerenza con i tempi di realizzazione concordati Operare in stretta collaborazione con le diverse aree aziendali a supporto della strategia di innovazione e obiettivi aziendali. Il candidato ideale ha conseguito una formazione tecnico – ingegneristica (Strutturale o Civile) ad indirizzo Costruzioni o affini, ha maturato un’esperienza di almeno 3/5 anni nel ruolo, in importanti studi di progettazione o ufficio tecnico, coordinando un team di lavoro dedicato, di progettazione a commessa, impartendo linee guida finalizzate alla miglior soluzione tecnica/tecnologica. Possiede ottima conoscenza di software di calcolo, Autocad, strumenti di pianificazione delle commesse, cultura informatica e buona conoscenza della lingua inglese. E’ gradita la conoscenza della tecnologia BIM (Building Information Modelling) Il candidato che desideriamo incontrare è dotato di Leadership, buone capacità di pianificazione e organizzazione, è analitico e strutturato, lavora con focus e determinazione sapendo coinvolgere e motivare le persone per il raggiungimento dei migliori risultati di performance, economici e di customer satisfaction. Possiede ottime doti comunicative, è assertivo, forti attitudini al problem solving, ed è capace di gestire un team di risorse dedicato, interfacciandosi pro attivamente con le diverse professionalità a tutti i livelli. L’Azienda Offre: un'importante e sfidante opportunità professionale in una realtà dinamica e innovativa in continua crescita. Assunzione alle dirette dipendenze dell’Azienda, o in libera professione, retribuzione in linea con le esperienze maturate. Sede di Lavoro: Provincia di Milano INFORMAZIONI PER CANDIDARSI Si prega di creare, o aggiornare, il Suo Profilo K&P allegando CV aggiornato (possibilmente con foto) e breve Lettera di Presentazione, indicando il riferimento “Rif. 238/19 CTS”. Il Profilo K&P è il documento che ci autorizza alla gestione dei dati oltre a permettere una conoscenza piu completa della candidatura. In una prima fase è possibile inviare mail a risorse@kpconsulting.it, successivamente è necessario, completare i dati on line sul sito www.kpconsulting.it. Le candidature maggiormente in linea con il profilo ideale saranno contattate entro 2 settimane. Si chiede di esplicitare l'autorizzazione al trattamento dei dati personali (D.Lgs196/03). K&P Consulting Srl, iscritta all'Albo delle Agenzie per il Lavoro, Prot. n° 39/0002041, invita i candidati ambosessi (L. 903/77) a leggere l'Infomativa sulla Privacy (art. 13 D.Lgs. 196/2003) sul sito www.kpconsulting.it

Per un Gruppo Telco italiano ricerchiamo un Provisioning Technical Specialist CAT. PROT. L. 68/99. Il candidato ideale è un profilo appartenente alle Categorie Protette L. 68/99 che sarà inserito nella divisione Customer Provisioning Specialist e gestirà l’attività di provisioning dei servizi di fonia (WLR/NP linea attiva e non attiva), degli accessi di connettività a banda larga (ADSL /SHDSL/FIBRA attivazioni/migrazioni), e/o servizi VAS (registrazione/trasferimento dominio – posta elettronica – Hosting) assicurando supporto competente per la risoluzione di tutte le problematiche inerenti l’inserimento delle richieste tramite la nostra piattaforma e la consegna dell’accesso da parte del fornitore locale. Avrà inoltre il compito di aggiornare l’utente finale telefonicamente e tramite utilizzo dei sistemi informatici del nostro Cliente. Il candidato ideale sarà in possesso dei seguenti requisiti: • appartenenza alle Categorie Protette (L.68/99) • diploma di maturità scientifica o tecnica • buona conoscenza dei principali sistemi informatici • requisito indispensabile l’ottima conoscenza della lingua inglese • esperienza pregressa nell’area customer support all’interno di aziende modernamente strutturate • dinamici e flessibile, orientati al servizio e al problem solving La sede di lavoro è Milano

L’Azienda nostra Cliente è un‘importante Azienda di Ingegneria che fornisce moderne soluzioni d’architettura tecnica e d’ingegneria costruttiva, realizzando importanti opere infrastrutturali prefabbricate. La società impegnata in Italia e all’Estero, in fase di forte sviluppo e ampliamento del proprio organico, ci ha affidato la ricerca e selezione di un CHIEF OF TECHNICAL STAFF Laurea Ingegneria Strutturale o Civile Esperienza gestionale Team di Progettazione Ufficio Tecnico Supportando il Direttore Generale, la persona avrà la responsabilità di coordinare il Gruppo dei Team Leaders sia sul piano tecnico che organizzativo/gestionale, per la miglior Customer Satisfaction costruita sulla qualità e tecnologia avanzata. Sarà Sua responsabilità: Rappresentare un importante supporto e stimolo per l’organizzazione e l’implementazione dei processi, ottimali per la realizzazione dei singoli progetti a commessa. Assistere il DG, rappresentando un importante punto di riferimento e un supporto per la formulazione e l’applicazione delle politiche e per la pianificazione strategica. Essere un riferimento della correttezza e completezza delle scelte tecniche alla base delle commesse da realizzare. La correttezza e completezza dovrà essere intesa in termini di: ? Coerenza con le aspettative del cliente ? Efficienza economica (miglior compromesso costi/benefici) ? Rispetto delle normative incidenti sulla commessa ? Coerenza con gli standard qualitativi proponibili dall’azienda ? Coerenza con i tempi di realizzazione concordati Operare in stretta collaborazione con le diverse aree aziendali a supporto della strategia di innovazione e obiettivi aziendali. Il candidato ideale ha conseguito una formazione tecnico – ingegneristica (Strutturale o Civile) ad indirizzo Costruzioni o affini, ha maturato un’esperienza di almeno 3/5 anni nel ruolo, in importanti studi di progettazione o ufficio tecnico, coordinando un team di lavoro dedicato, di progettazione a commessa, impartendo linee guida finalizzate alla miglior soluzione tecnica/tecnologica. Possiede ottima conoscenza di software di calcolo, Autocad, strumenti di pianificazione delle commesse, cultura informatica e buona conoscenza della lingua inglese. E’ gradita la conoscenza della tecnologia BIM (Building Information Modelling) Il candidato che desideriamo incontrare è dotato di Leadership, buone capacità di pianificazione e organizzazione, è analitico e strutturato, lavora con focus e determinazione sapendo coinvolgere e motivare le persone per il raggiungimento dei migliori risultati di performance, economici e di customer satisfaction. Possiede ottime doti comunicative, è assertivo, forti attitudini al problem solving, ed è capace di gestire un team di risorse dedicato, interfacciandosi pro attivamente con le diverse professionalità a tutti i livelli. L’Azienda Offre: un'importante e sfidante opportunità professionale in una realtà dinamica e innovativa in continua crescita. Assunzione alle dirette dipendenze dell’Azienda, o in libera professione, retribuzione in linea con le esperienze maturate. Sede di Lavoro: Provincia di Milano

CHI SIAMO Dal 1995 TWT, azienda Italiana, è leader nel mondo dei servizi TLC e ICT. Specializzata nel settore B2B, dove è diventata sinonimo di digital trasformation, TWT segue le aziende step by step, dalla fase progettuale fino all’assistenza post vendita, per ottimizzare i processi produttivi e semplificare il lavoro delle persone che ne fanno parte. Siamo veloci, smart, accessibili, in grado di offrire soluzioni sartoriali integrate e ottimizzate per la completa digitalizzazione delle aziende che potranno contare su un Customer Care interno e dedicato per una risposta sempre immediata. La nostra connessione parte da te per diventare parte di te Entra a far parte della nostra squadra di persone appassionate del proprio lavoro per costruire insieme le connessioni del futuro. In TWT coltiviamo e valorizziamo il talento di tutti in un ambiente innovativo e dinamico nel quale potrai far crescere le tue competenze. Le persone sono il cuore di tutto quello che facciamo, crediamo nel lavoro di squadra e nelle potenzialità di ogni componente del team. Non smettiamo mai di migliorarci, ci poniamo obiettivi ambiziosi e accettiamo ogni giorno nuove sfide da affrontare e vincere insieme. CHI STIAMO CERCANDO: Il candidato entrerà a far parte del team Assurance e supporterà gli specialisti d’area, nella gestione richieste dei clienti business, Reseller e Wholesale per la risoluzione di problematiche tecniche inerenti l'erogazione dei servizi offerti. COSA CI ASPETTIAMO DA TE: -Gradita ma non indispensabile pregressa esperienza in strutture di Customer Support di aziende TLC; -Passione per il mondo delle telecomunicazioni, intraprendenza e voglia d’imparare. -Diploma o Laurea (preferibilmente ad indirizzo delle TLC o informatica) COSA OFFRIAMO: STAGE di 6 mesi con rimborso spese

Mediacom, azienda specializzata nell'erogazione di servizi in outsourcing, per la gestione delle Customer Operations: Contact Center Inbound e Outbound, Credit Management, Marketing e Ricerche di Mercato è alla ricerca di profili Senior Developer / Technical Leader.SKILLS:o Laurea triennale o magistrale (preferenziale in campo tecnico: informatica, ingegneria informatica ecc.).o Esperienza e conoscenza di servizi di sviluppo digitale, sviluppo di applicazioni Agile, DevOps, applicazioni basate su cloud e architettura e modelli di microservizi.o Forte esperienza tecnica nella scrittura di codice utilizzando i linguaggi: Java EE, Spring Framework (Core, MVC, Security, Data, Boot), Framework per applicazioni a pagina singola, Microservizi, Docker, Design pattern e architettura e Database SQL e NoSQL.o Processi di sviluppo software (Agile, Waterfall), DevOps.o Capacità di lavorare con strumenti di sviluppo web per nuove applicazioni.o Conoscenza di base delle moderne metodologie di progettazione e sviluppo del software.o Il profilo Ideale ha forti capacità di analisi, problem solving, focus sui risultati, capacità decisionali e capacità di lavorare in team.Anzianità nel ruolo > 2 yy Clicca sul link sottostante "sito web" per inviarci la tua candidatura.

Cross Border Talents is a a specialist recruitment consultancy with a global network of recruitment partners across Europe. We provide permanent recruitment solutions to companies in the IT, Engineering and BPO sectors. We are currently looking to insert Italian speakers in a technical support project for a prestigious company in Athens, Greece. Reasons to join this project • Start an international career; • Work in a multicultural environment and be in touch with another culture; • Plus, Athens is a beautiful city and a great place to work at! Requirements • Native level Italian; • Good understanding of English (B2); • Ability to work in a team environment; • Ability to build trust with the customers; • Patient and empathetic. Our Offer • Competitive salary and benefits package; • Training, support and internal career progression plan; • 1 year employment contract with our client (renewable); • Reimbursement of tickets and accommodation provided by the company. We look forward to hearing from you!

Ricerchiamo un/una Impiegato/a Tecnico/a per la nostra sede di Mestre (VE), con precedente esperienza di Customer Service Tecnico. Il candidato ideale ha un diploma di perito elettronico o elettrotecnico, con ottime competenze elettriche e forte orientamento alla soddisfazione del cliente. Si occuperà del ciclo di post-vendita completo, dall’installazione iniziale alla manutenzione periodica dei prodotti. Offrirà continuo supporto telefonico agli installatori e manutentori autorizzati e ai clienti finali che richiedessero assistenza. Verificherà le condizioni di garanzia del prodotto e degli interventi, e gestirà la corrispondente fatturazione. Supporterà il team nella gestione dei corsi di formazione per i tecnici e dei meeting periodici. Provvederà all’installazione dei nostri prodotti presso gli stand fieristici e al successivo smontaggio. Seguirà gli ordini delle parti di ricambio. Visiterà i clienti che richiedano una supervisione tecnica, anche in affiancamento con il nostro personale dislocato sul territorio. Dovrà possedere forte indipendenza e capacità imprenditoriale, ma al contempo un eccellente spirito di squadra, con una naturale predisposizione alla cura dei dettagli. È dotato/a di ottime capacità relazionali, senso di responsabilità e professionalità nello svolgere le proprie attività quotidiane. Completano il profilo una ottima conoscenza della lingua inglese e della lingua italiana, che includa l’abilità di sostenere una presentazione di sé e del proprio lavoro. Si richiede la disponibilità a viaggiare su tutto il territorio nazionale per almeno il 50% del proprio tempo. In un ambiente giovane e vivace, RATIONAL offre un contratto a tempo determinato di 1 anno (Inquadramento CCNL Terziario), con scopo assunzione a tempo indeterminato. Si richiede residenza in zona e disponibilità full-time. Inviare il proprio curriculum

Sr Application Engineer At Cadence, we hire and develop leaders and innovators who want to make an impact on the world of technology. The Application Engineer will provide expert level technical customer support for our products related to the Innovus and Tempus families of products of the Digital Implementation tool suite, with a focus on Place and Route and Static Timing Analysis. Identify and track technical issues in Customers’ digital IC design environment. Prioritize these issues taking account of both Customer's & Cadence's needs. Drive their resolution in collaboration with Cadence RnD. Develop/maintain technical and soft skills in order to be seen as a trusted EDA tool spe...

Ricercamy.com, the new recruiting company founded with the aim to rewrite the standards of the sector in Italy, is seeking a: FIELD SERVICE ENGINEER INFECTION CONTROL LOMBARDIA Our client, a company operating in the medtech sector, has commissioned us to research a figure of FIELD SERVICE ENGINEER INFECTION CONTROL LOMBARDIA. Job Purpose: The Field Service Engineer is responsible to perfom the service activities on the field (pre-installation/tender site inspections, installations, maintenance, FSCAs in agreement with the customer requirements. Main Activities: Perform the service activities on customer sites/in-house: in agreement with the customer requirements (on demand, preventive maintenance program) according to the front office service order dispatching and the service manuals/periodic service bulleting; Service reports and technical documents (such check lists, safety electrical tests) completion and delivery to the customer; Spare parts management (stock and re-assortment) in order to ensure the adequate quantity and type of material according the assigned product and customer needs; Reports to HQ and RaQa of technical non conformities using the specific tools; Keeps the valid certification on assigned products; Responsible for the instruments and tools in order to follow the company calibration plan; Contact the customers after the dispatching fron front office in order to pre-clarify the technical issue problem. Skills: Previous experience on technical field activities or in similar roles (at least 3-5 years); Technical High School Diploma or Technical Degree; Product technical knowledge; Technical problem solving attitude; Priority setting capability and organizational skills; Customer centricity approach; Good interpersonale relationship attitude; Communication skills; Team Oriented; Knowledge of Microsoft Office package; Fluent italian and al least basic English Preferable based on Milano Sud or Pavia

Who are we looking for? In order to enhance our teams we are looking for Senior Architect, with minimum 7 years of experience in this role within the Finance sectors. If you are able to demonstrate full autonomy in co-ordination and resource management with the ability to prepare estimates and organization of work tasks, if your aim is to professionally grow up in the IT consulting field, working in an international and multicultural environment, flexible, client and team working oriented, with the Customer and at the Customer's location. Youâ€(TM)ll also work with colleagues from across GFT Group to help our clients deliver breakthrough products, experiences, and businesses. You will be involved in leading agile implementation and transformation projects with our clients. We combine the latest open source technologies together with traditional Enterprise software products. Principal duties and responsibilities • Providing technical expertise by independently determining and developing approaches to solutions. • Developing new software engineering methods or processes, re-evaluating existing processes. • Writing high level design specs, unit test plans and/or integration test plans. • Analyzing and coding complex modules, defining data structures, and specifing test tools. • Understanding and adhering to cost/delivery/quality targets established during the program design phase. Nature of the tasks • Architecture and design of information systems. • Review of the architecture of existing systems • Development of component architecture and building blocks • Coordination of the implementation of the technical architecture • Technical interface between the project leaders and the developers • Production of software architecture documents • Participation in technical working groups, progress meetings and meetings with the Customer • Assistance in the testing, the technical documentation, the deployment, the evaluation and the reporting. What we require from you: • Bachelorâ€(TM)s Degree in Informatics or Software Engineering • Fluent in both spoken and written English • In-depth knowledge of Service Oriented Architecture, applications design, modelling tools • Good knowledge of Object Oriented Programming languages, Enterprise Architecture, Relational DBMS • Knowledge of interoperability technology (e.g. web services, message oriented middleware, service oriented bus) • Experience in Service Bus Architecture, relational databases, web technologies, architecture and design of information systems, development of information systems, UML or CASE tools • Good redaction skills. • Ability to cope with fast changing technologies used in application architecture and design About GFT GFT Technologies SE (GFT) is a business change and technology consultancy trusted by the worldâ€(TM)s leading financial services institutions to solve their most critical challenges. Specifically defining answers to the current constant of regulatory change â€" whilst innovating to meet the demands of the digital revolution. GFT brings together advisory, creative and technology capabilities with innovation culture and specialist knowledge of the finance sector, to transform the clientsâ€(TM) businesses. Utilising the CODE_n innovation platform, GFT is able to provide international start-ups, technology pioneers and established companies access to a global network, which enables them to tap into the disruptive trends in financial services markets and harness them for their out of the box thinking. GFT plans to generate consolidated revenue of around EUR 450 million in its financial year 2017. Founded in 1987, the company is now represented in twelve countries with a global team of almost 5,000 employees. The GFT share is listed on the Frankfurt Stock Exchange in the TecDAX (ISIN: DE0005800601).

Main Responsibilities:Analysis and design of enterprise applications solutions;Provide solid knowledge and skill about integration of applications; Liaise with business analysts and business leads to ensure the solution design meets requirements;Liaise with client Technical Teams to understand how solution fits into wider client Technical Landscape;Write and develop technical design specifications and solution documents;Ensure that developed or modified application components are aligned with the business, architecture and solution performance goals;Guide and support team members in defining structured practices in both the development and release phases;Promote and adopt the use of best practices and new methodologies;Technical point of contact for client architects;Escalation point for technical questions;Oversight of technical approach;Responsibility for overall project technical delivery;Technical feasibility support during pre-sales phases. International Hi Tech OrganisationFast Career ProgressionThe Ideal Candidate:A self-starter with an ability to work with deadlines in a fast-paced environment;Experience with Java (or other OOP), HTML, SQL or Oracle technologies are required;Understanding of system integration, web services, etc;Excellent written and oral communications skills;Strong analytical skills;Experience in all aspects of software project life cycles from requirements gathering, through design, development and implementation;Experience with Agile development methodologies is preferable;Experience with Atlassian tool suite (Jira, Confluence) is a plus;Ability to work on own initiative and as part of a team;Experience with AWS cloud native applications using Elasticsearch, Lambdas, CloudFront, ELB, Route53, RDS, etc. across multiple regions is a plus.;B2 (upper intermediate) English level is mandatory;Spanish or Portuguese is a plus. EDUCATION:Bachelor's Degree in Computer Science, Information Systems or the equivalent combination of education, training, or work experience. International Leading Organisation in customer communication management (CCM) solutions. They support the customer experience with innovative technologies to ensure the best client engagement.Great Career Opportunity.Salario da 35.000 €/anno a 42.000 €/anno

Main Accountabilities: Support the Key account Manager AO (EMEA + APAC) in the implementation of the customer strategies (prepare operative sales plans, lost order analysis, review contracts to ensure that the negotiated terms are followed and fulfilled, prepare and maintain the relevant documentation) Provide an ongoing support to the customers as regards all technical issues and ensure high quality customer service (follow-up of orders, customer visits, cost/revenue analysis in cooperation with the project controlling, prepare and conduct the customer presentations) Support the KAM AO in the liaison between the customers and the internal departments, processing the customer complaints and initiate improvements (e.g. initiation of new product concepts in the R&D department). Provide support in preparation of the price/cost analyses as well as the operational sales planning Provide support to KAM in the preparation of the price negotiations for the new projects, in cooperation with the project controlling during the offer/development phase. Support the customer projects from a technical as well as commercial perspective from the initial phase until delivery in regards to budget, deadlines, respect of payments due dates, etc. Support in preparation of the negotiations regarding the product modifications and prices during the production phase within given limits. Support the KAM AO in the market researches of the competitors´ activities and products Support KAM in performing timely invoicing/billing for the prototype samples, tools, etc. Multinazionale leader del settore industriale ricerca un Key Account Junior OE Job Requirements: University degree or equivalent education in the field of Engineering. Customer orientation, organization and coordination skills, self-initiative and ability to work under pressure communication skills Relevant IT tolls (MS Office, SAP, etc.) Fluency in English. The knowledge of German language is also appreciated. Availability to travel Sales orientation Multinazionale leader del settore industrialeOttima opportunità di carriera.Salario da 30.000 €/anno a 40.000 €/anno

Knet HR is a leading Recruitment Consulting Company that operates at a National and International level with specific divisions: - Head Hunting division - Temporary Management Division - Top Manager division - Middle Management Division - Professional Studies Division Our company, authorized to operate by the Italian Ministry of Labor, does not administer personnel, therefore the employment relationship is directly regulated between the client company / firm and our candidate. FIELD TECHNICIAN Report to: GM Europe Purpose of the role: the purpose of the Field Technician is to support the commercial operations department to implement the activities associated with project execution, delivery and customer support post project completion. This should be completed to a high standard in line with contractual obligations and with a focus on customer satisfaction. The role is based in Northern Italy and the focus will be on assisting local Italian clients. In addition to this, some travel may be required to other European countries to provide installation and service support. Key Responsibilities and Accountabilities • Ensure projects are installed and delivered on time in accordance with Company Standards and with a focus on customer satisfaction • Inquisitive mind, able to troubleshoot and diagnose problems. Able to think proactively about how to resolve/mitigate any potential issues during product installation, commissioning and support. • Documentation of all key data required for gate/meter selection, product installation and commissioning as agreed/signed by customer and/or engineering firm Technical Skills · Willingness to perform aspects of masonry work subsequent to proper training · Able to understand engineering data and plans/drawings · Mechanical and electrical skills as pertaining to but not limited to: o Assembly and disassembly of product o Replacement, programming and support of RTU, instrumentation, solar power systems and motor drives o Replacement of gearboxes o Steel cable tensioning and replacement IT Knowledge · Ability and experience with PLC, SCADA and RTU systems as it pertains to but not limited to: · Data table adjustment/entry · Knowledge of I/O as it pertains to floating point registers and digital points · Communication protocol knowledge Other Skills/Knowledge · Basic understanding of electronics · Knowledge of the agricultural irrigation industry · Occupational health and safety · Knowledge of control theory is beneficial · Strong customer service skills Language Skills: fluent in Italian and strong in English; other languages are beneficial (Spanish, French, Romanian, Arabic) Skills and Qualifications: technical trade qualification; valid driving licence; 2 + years of experience Attribute: Demonstrated effective matrix skills (crosses geography’s and departments) Demonstrated ability to work with all stakeholders (internal/external) Results oriented, motivated, reliable and trustworthy working style Excellent interpersonal skills. Able to communicate with ease at different levels and with people in different locations Excellent written and verbal communication skills Business minded, logical, analytical, good strategist and implementer Well organized, quick thinker Able to work independently and as part of a team Employment type · Full-time · Permanent contract · Salary will be discussed with the selected candidate · Benefits: Company car, PC, mobile phone, company credit card, tools, etc Starting date expected: mid January 2021 Location: Mantova – Bologna – Reggio Emilia The selection is open at both sexes of Art. 1 L. 903/77 Maximum confidentiality is guaranteed KNET HUMAN RESOURCES SRL: AUTORIZZAZIONE MINISTERIALE A TEMPO INDETERMINATO Prot. 39/0003074 / MA004.A003

Knet HR is a leading Recruitment Consulting Company that operates at a National and International level with specific divisions: - Head Hunting division - Temporary Management Division - Top Manager division - Middle Management Division - Professional Studies Division Our company, authorized to operate by the Italian Ministry of Labor, does not administer personnel, therefore the employment relationship is directly regulated between the client company / firm and our candidate. FIELD TECHNICIAN – ITALIAN PLANTS WATER TREATMENT - FERRARA Report to: GM Europe Purpose of the role: the purpose of the Field Technician is to support the commercial operations department to implement the activities associated with project execution, delivery and customer support post project completion. This should be completed to a high standard in line with contractual obligations and with a focus on customer satisfaction. The role is based in Northern Italy and the focus will be on assisting local Italian clients. In addition to this, some travel may be required to other European countries to provide installation and service support. Key Responsibilities and Accountabilities • Ensure projects are installed and delivered on time in accordance with Company Standards and with a focus on customer satisfaction • Inquisitive mind, able to troubleshoot and diagnose problems. Able to think proactively about how to resolve/mitigate any potential issues during product installation, commissioning and support. • Documentation of all key data required for gate/meter selection, product installation and commissioning as agreed/signed by customer and/or engineering firm Technical Skills · Willingness to perform aspects of masonry work subsequent to proper training · Able to understand engineering data and plans/drawings · Mechanical and electrical skills as pertaining to but not limited to: o Assembly and disassembly of product o Replacement, programming and support of RTU, instrumentation, solar power systems and motor drives o Replacement of gearboxes o Steel cable tensioning and replacement IT Knowledge · Ability and experience with PLC, SCADA and RTU systems as it pertains to but not limited to: · Data table adjustment/entry · Knowledge of I/O as it pertains to floating point registers and digital points · Communication protocol knowledge Other Skills/Knowledge · Basic understanding of electronics · Knowledge of the agricultural irrigation industry · Occupational health and safety · Knowledge of control theory is beneficial · Strong customer service skills Language Skills: fluent in Italian and strong in English; other languages are beneficial (Spanish, French, Romanian, Arabic) Skills and Qualifications: technical trade qualification; valid driving licence; 2 + years of experience Attribute: Demonstrated effective matrix skills (crosses geography’s and departments) Demonstrated ability to work with all stakeholders (internal/external) Results oriented, motivated, reliable and trustworthy working style Excellent interpersonal skills. Able to communicate with ease at different levels and with people in different locations Excellent written and verbal communication skills Business minded, logical, analytical, good strategist and implementer Well organized, quick thinker Able to work independently and as part of a team Employment type · Full-time · Permanent contract · Salary will be discussed with the selected candidate · Benefits: Company car, PC, mobile phone, company credit card, tools, etc Starting date expected: mid January 2021 Location: Zona CENTO - FERRARA The selection is open at both sexes of Art. 1 L. 903/77 Maximum confidentiality is guaranteed KNET HUMAN RESOURCES SRL: AUTORIZZAZIONE MINI

Knet HR is a leading Recruitment Consulting Company that operates at a National and International level with specific divisions: - Head Hunting division - Temporary Management Division - Top Manager division - Middle Management Division - Professional Studies Division Our company, authorized to operate by the Italian Ministry of Labor, does not administer personnel, therefore the employment relationship is directly regulated between the client company / firm and our candidate. FIELD TECHNICIAN – ITALIAN PLANTS WATER TREATMENT - LUCCA - TOSCANA Report to: GM Europe Purpose of the role: the purpose of the Field Technician is to support the commercial operations department to implement the activities associated with project execution, delivery and customer support post project completion. This should be completed to a high standard in line with contractual obligations and with a focus on customer satisfaction. The role is based in Northern Italy and the focus will be on assisting local Italian clients. In addition to this, some travel may be required to other European countries to provide installation and service support. Key Responsibilities and Accountabilities • Ensure projects are installed and delivered on time in accordance with Company Standards and with a focus on customer satisfaction • Inquisitive mind, able to troubleshoot and diagnose problems. Able to think proactively about how to resolve/mitigate any potential issues during product installation, commissioning and support. • Documentation of all key data required for gate/meter selection, product installation and commissioning as agreed/signed by customer and/or engineering firm Technical Skills · Willingness to perform aspects of masonry work subsequent to proper training · Able to understand engineering data and plans/drawings · Mechanical and electrical skills as pertaining to but not limited to: o Assembly and disassembly of product o Replacement, programming and support of RTU, instrumentation, solar power systems and motor drives o Replacement of gearboxes o Steel cable tensioning and replacement IT Knowledge · Ability and experience with PLC, SCADA and RTU systems as it pertains to but not limited to: · Data table adjustment/entry · Knowledge of I/O as it pertains to floating point registers and digital points · Communication protocol knowledge Other Skills/Knowledge · Basic understanding of electronics · Knowledge of the agricultural irrigation industry · Occupational health and safety · Knowledge of control theory is beneficial · Strong customer service skills Language Skills: fluent in Italian and strong in English; other languages are beneficial (Spanish, French, Romanian, Arabic) Skills and Qualifications: technical trade qualification; valid driving licence; 2 + years of experience Attribute: Demonstrated effective matrix skills (crosses geography’s and departments) Demonstrated ability to work with all stakeholders (internal/external) Results oriented, motivated, reliable and trustworthy working style Excellent interpersonal skills. Able to communicate with ease at different levels and with people in different locations Excellent written and verbal communication skills Business minded, logical, analytical, good strategist and implementer Well organized, quick thinker Able to work independently and as part of a team Employment type · Full-time · Permanent contract · Salary will be discussed with the selected candidate · Benefits: Company car, PC, mobile phone, company credit card, tools, etc Starting date expected: mid January 2021 Location: Zona LUCCA - TOSCANA The selection is open at both sexes of Art. 1 L. 903/77 Maximum confidentiality is guaranteed KNET HUMAN RESOURCES SRL: AUTORIZZAZIONE MINISTERIALE A TEMPO INDETERMINATO Prot. 39/0003074 / MA004.A003