ANTI-MONEY LAUNDERING & CUSTOMER RELATIONS OFFICER IN ITALIA

Vision: it’s a worldwide group which provides financial services to a wide range of international clients. Locations: Milan. Job profile: The role will have responsibility for ensuring compliance with local AML regulations in Italy, including putting in place appropriate AML processes and procedures. The AML & CR Officer will have primary responsibility for the performance of KYC and CDD reviews in line with AML policy and procedure, ensuring that all SLAs are met and that the required reporting is performed. There will be a direct reporting line through to the Asset Services AML Team in Maynooth. The AML & CR Officer will also have responsibility for managing customer complaints and underlying errors, ensuring all complaints and errors are logged and addressed on a timely basis, and undertaking appropriate reporting and root cause analysis on a regular basis. Key activities: • Review of AML/CDD documentation as part of periodic reviews or on the occurrence of trigger events, ensuring that all regulatory and/or client requirements have been met • Screening customers for sanctions and Politically Exposed Persons (‘PEPs’) and escalating to Compliance/clients where relevant • Tracking and logging of all CDD reviews, and ensuring that internal and client SLAs are met • Maintenance and review of AML procedures, guidance notes and templates • Liaising with the AML Team in Ireland to ensure consistency of approach • Ensuring all complaints and errors are logged and tracked, and liaising with the business to ensure full complaint and error investigations are completed • Responding to customer complaints on a timely basis and in line with local requirements • Preparation of monthly AML & CR reporting for distribution both internally (to Senior Management/Risk Committee) and externally to our clients Supporting AML and CR Management in ad-hoc projects and in new business opportunities Skills & Competencies: ? Fluent in Italian and English ? Qualification in banking or financial services, with circa 5 years’ experience working in a related field. Experience of AML/Financial Crime and/or Customer Relations is preferable. ? Knowledge of the Italian and European regulatory environment with regards to AML, including specific knowledge of local regulations and EU AML Directives ? Ability to demonstrate a disciplined and systematic approach to work with a proven capability of working effectively on own initiative ? Track record of demonstrating a high level of accuracy, attention to detail and a track record of successfully meeting deadlines ? Experience in a multi-client environment is preferable; experience balancing multiple priorities and demonstrating strong organizational skills are essential ? Strong interpersonal skills with proven ability to communicate across different levels, both verbally and in writing. Excellent report writing skills are a prerequisite. ? Can demonstrate a high awareness of and adherence to confidentiality and standards of professionalism Excellent knowledge of Microsoft products including Word, Excel, and PowerPoint. Reporting Line: The successful candidate will report directly to the Head of QA, AML and Customer Relations in Ireland. Candidates who are in possession of the requirements, can submit their curriculum at: cro@adamiassociati.com